2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Air bags, Engine, May 21, 2018
I AM APPALLED AT THE CONDITIONS I'VE HAD TO ENDURE WITH MY SONATA. I'VE NEVER SEEN OR OWNED A MORE UNSAFE VEHICLE. MY STEERING COLUMN BROKE, THE ENGINE WAS REPLACED TWICE, I'VE DEALT WITH ELECTRICAL PROBLEMS, NOW IT'S INVOLVED IN THE AIRBAG FAILURE RECALL AND I'VE NEEDED TO TAKE MY CAR IN DUE TO THE 13 RECALLS. MY SONATA IS ONE OF THE FIRST MADE. IT'S FROM THE ALABAMA PLANT. I WOULD LIKE TO HEAR WHY THE NHTSA HAS NOT MADE HYUNDAI BUY THESE VEHICLES BACK? I DON'T HAVE THE OPTION OF JUST GOING OUT AND BUYING A NEW VEHICLE. I'VE RAISED MY GRANDDAUGHTERS AND AM NOW AFRAID TO TAKE THEM ANYWHERE IN MY CAR. I'M BEGGING THAT YOU MAKE HYUNDAI GET THESE CARS OFF THE ROAD. IT SICKENS ME TO KNOW I'VE OWNED SEVERAL HYUNDAI'S. GIVEN THEM MY TRUST AND DEDICATION TO ONLY FEEL THEY'VE TURNED THEIR BACKS ON ME AND THE SAFETY OF MY FAMILY. I'D REALLY LIKE TO BE CONTACTED. I HAVE RECORDS OF ALL MY WORK DONE. THE ONLY THING I COULD NOT GET WAS RECEIPTS FOR WARRANTY ITEMS THEY DETERMINED I DIDN'T NEED RECEIPTS FOR. EVEN AFTER I COMPLAINED AND DEMANDED THEM. MY VEHICLE WAS PURCHASED AND SERVICED AT SUPERIOR HYUNDAI NORTH IN FAIRFIELD OH. I HAVE SO MANY RECORDS, EVEN RECORDINGS, THAT I CAN'T POSSIBLY UPLOAD THEM ALL ON HERE.
Steering, May 12, 2018
WHEN I WAS DRIVING ON A CITY STREET I LOST ALL POWER STEERING AND EPS LIGHT AND TRACTION LIGHT CAME ON. I PULLED OVER AND TRIED RESTARTING CAR STILL NO POWER STEERING AND LIGHTS. THE CAR CAN ONLY BE STEERED MANUALLY NOW WHICH IS NOT SAFE.
Steering, May 12, 2018
I PURCHASED THIS CAR USED & I PURCHASED A USED CAR WARRANTY FROM THE DEALER BECAUSE IT ALREADY HAD MORE THAN 100,000 MILES ON IT & HAD TO GET MY ENGINE REPLACED BEFORE DRIVING 3000 MILES. BUT NOT LONG AFTER GETTING IT BACK, MY STEERING WAS MAKING A CLICKING, KNOCKING NOISE WHILE BEING STILL & WHILE IN MOTION & IT DOESN'T FILL SAFE. PRIOR TO REPLACING THE ENGINE, IT WAS NOT MAKING THIS NOISE. I BOUGHT IT USED ALREADY OVER 100,00 MILES & IT'S IN GETTING 3 RECALLS REPAIRED & I WAS TOLD THAT IT'S NOT COVERED UNDER HYUNDAI WARRANTY OR RECALL & WILL COST ME OVER $400 LIKE OTHERS & I CAN'T AFFORD $400+. THIS SHOULD BE COVERED UNDER A RECALL ESPECIALLY AFTER THE # OF COMPLAINTS I'VE SEEN ON THIS. IT SOUNDS & FEELS LIKE MY STEERING WHEEL MAY COME OFF WHILE TURNING, GOING OVER BUMPS, ON A STREET, ON A HIGHWAY, WHILE DRIVING, IT DOESN'T MATTER & AGAIN, IT CLICKS/KNOCKS EVEN WHEN I TURN THE STEERING WHEEL JUST SITTING. I HAVE A VIDEO THAT CAPTURES THE SOUND WHEN NOT IN MOTION. IT STARTED IN APRIL 2018, NOT LONG AFTER I GOT MY ENGINE REPLACED IN MARCH 2018. THAT'S WHEN I LOOKED UP THE RECALLS BEFORE MAKING THE APPOINTMENT & LEARNED ABOUT THE STEERING, AIR BAGS & SEATBELTS. SINCE I CAN'T AFFORD IT BECAUSE I'M RETIRED DISABLED I'M GOING TO HAVE TO DRIVE FEELING UNSAFE UNTIL YOU DECIDE RECALLING THIS STEERING WHEEL INFRACTION. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE EXACT SAME THING WHO ARE ALSO WONDERING WHY THIS WAS NOT PART OF THE RECALL. THIS NEEDS TO BE A RECALL LIKE YESTERDAY. I'M UPLOADING THE ESTIMATE I RECEIVED FROM THE HYUNDAI THAT DID MY RECALLS. AND WOULD LIKE TO KNOW WHY THIS ISN'T A RECALL. THANK YOU.
Steering, Suspension, Engine, May 9, 2018
ELECTRIC FAILURE AT FIRST, ALWAYS STUCK ON ROAD. ENGINE WAS REPLACED ON RECALL, CLUNKING SOUND UNDERNEATH, STRUTS REPLACED AND HAD TO PAY, THAT DID NOT FIX PROBLEM, THEN THEY REPLACED COUPLING IN STEERING WHEEL, NOISE STILL HAPPENING WITH CLUNKING SOUND, WHICH ALSO IS WEARING OUT TIRES IN FRONT THST WERE REPLACED 3 X. DEALER DID NOT FIX PROBLEM, THEY DONT KNOW WHAT IT IS., CLUNKING IS WHILE DRIVING OVER A LITTLE BUMP OR WHILE STEERING CAR AND TURNING.
Steering, May 3, 2018
WHEN CAR REACHES OVER 65 MPH OR HITS A BUMP, THERE IS A HORRIBLE TICKING NOISE WITH THE STEERING WHEEL. THE STEERING WHEEL SHAKES UNCONTROLLABLY WHEN THE CAR REACHES HIGH SPEEDS. A FEW OTHER PEOPLE I KNOW WITH HYUNDAI SONATA'S HAVE THE EXACT SAME PROBLEM. A FEW MONTHS AFTER I GOT THE CAR IN JUNE WITH 83,000 MILES ON IT , THATS WHEN THE TICKING NOISE STARTED. ITS THE WORST SOUND EVER.
Steering, Apr 18, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 80 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL BEGAN TO SHAKE VERY AGGRESSIVELY AND MADE A SLOW, RATTLING SOUND. THE CONTACT SLOWED THE VEHICLE DOWN TO APPROXIMATELY 75 MPH AND THE RATTLING SOUND AND SHAKING OF THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GLICK GMC, 48 BRIDGEVILLE RD, MONTICELLO, NY 12701) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY AND TORQUE FAILED AND NEEDED TO BE REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 138,000.
Steering, Apr 11, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE A LOUD TAPPING NOISE WHEN TURNED LEFT OR RIGHT. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE AND STATED THAT THE STEERING COLUMN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Apr 9, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE STEERING WHEEL WAS TURNED, THE CONTACT HEARD A CLUNKING NOISE AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING COUPLING WAS WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 137,000. CONTACT STATES THAT FAILURE MILEAGE EXCEEDED WARRANTY OF 100,000 AND IF COUPLING WERE TO FAIL VEHICLE WOULD ONLY LOSE POWER STEERING. CONTACT FEELS THIS WOULD PUT BOTH VEHICLE AND DRIVER IN A DANGEROUS SITUATION CAUSING AN ACCIDENT. HYUNDAI CLAIMS CAR IS DRIVABLE. *TT
Steering, Suspension, Exterior lighting, Apr 8, 2018
ON 10/24/2017, I TOOK MY CAR TO THE DEALERSHIP REGARDING SOME RECALL ISSUES, AMONGST WHICH WAS THE ISSUE OF THE CAR MAKING CLICKING NOISE AS THE CAR TURNS. AFTER THE CAR WAS DELIVERED TO ME, AND DRIVING IT, I NOTICED THAT THE ISSUE WAS UNRESOLVED. I MADE THIS KNOWN TO THE DEALERSHIP AND THERE WAS NO RESPONSE FROM THEM. I DID REPORT THIS TO HYUNDAI USA. IT'S BEEN SEVERAL MONTHS NOW,BUT HAVE NOT HEARD FROM THEM REGARDING THE COMPLAINTS. I HAVE BEEN NOTIFIED OF OTHER RECALL ISSUES SINCE THEN, BUT NOT SURE HOW TO GO ABOUT THEM, AS THE FIRST ISSUE REMAINS UNRESOLVED.
Steering, Air bags, Seat belts, Apr 6, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OVER TRAIN TRACKS, THE STEERING WHEEL SHOOK AND MADE A CLICKING NOISE. IN ADDITION, WHEN MAKING RIGHT OR LEFT TURNS, THE STEERING WHEEL CONTINUED TO MAKE THE CLICKING NOISE EVEN WHEN THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED KING HYUNDAI AT (954) 421-333-1399 (DEERFIELD BEACH, FL 33441) AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V152000 (SEAT BELTS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Steering, Mar 19, 2018
THE STEERING COLUMN ON MY 2011 SONATA STARTED MAKING TERRIBLE NOISES DUE TO A KNOWN ISSUE WITH THE STEERING SHAFT. EVEN THOUGH THERE IS A FORMAL NHTSA INVESTIGATION NHTSA ACTION NUMBER: PE10035) AND RECALL (NHTSA RECALL NO. 10V-426), THE DEALER (HTTPS://WWW.HYUNDAIOFCHANTILLY.COM/SERVICE_APPOINTMENT_FORM.CFM) TOLD ME THAT I HAVE TO PAY OVER $400 DOLLARS TO FIX THE $2 PART THAT IS CAUSING THIS HAZARDOUS ISSUE. I INCLUDE A LINK TO AN ARTICLE THAT DESCRIBES THE HAZARDS CREATED BY THIS ISSUE: HTTPS://WWW.ABOUTLAWSUITS.COM/HYUNDAI-SONATA-RECALL-STEERING-PROBLEMS-13090/ . HOW CAN HYUNDAI SELL SUCH DEFECTIVE CARS AND THEN EXPECT CONSUMERS TO PAY FOR THE WORK TO REPAIR PARTS AFFECTED BY RECALLS?
Steering, Exterior lighting, Mar 18, 2018
STEERING WHEEL MAKING A CRACKING NOISE WHEN TURNING OR HITTING A BUMP. ALSO DRIVER SIDE REAR PARKING AND BRAKE LIGHT WIRING IS LOOSE. THIS IS HAPPENING ON BOTH MY DAUGHTER'S 2011 HYUNDAI SONATAS RIGHT NOW.
Steering, Mar 17, 2018
THE POWER STEERING FOR MY 2011 SONATA FAILED RANDOMLY ONE DAY. DRIVING TO THE SUPERMARKET WAS FINE BUT WHEN LEAVING THE STORE THE POWER STEERING WASN'T FUNCTIONING SO THE CAR WAS VERY DIFFICULT TO STEER. THERE'S A RECALL FOR THE ISSUE BUT MY VIN WASN'T PART OF THE VEHICLES THEY CLAIM WASN'T EFFECTED.
Steering, Mar 15, 2018
THE STEERING WHEEL CLICKS WITH A TWO INCH PLAY IN EITHER DIRECTION WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THE CLICK IS VERY LOUD PLUS THE VEHICLE SHIMMIES WHILE BEING DRIVEN ! WHEN THE STEERING WHEEL IS CLICKING A CATCH IN THE WHEEL CAN BE FELT! HYUNDAI DEALER SERVICE MAN SAID THE PROBLEM WAS A FLEXIBLE RUBBER STEERING COUPLER AND IT WAS WORE OUT DOWN IN THE STEERING SHAFT . HYUNDAI CUSTOMER RELATIONS DEPT. TOLD ME THE WARRANTY ON THAT PART WAS EXTENDED TO 100,000 MILES BUT NO NOTICE WAS SENT TO THE VEHICLES OWNER . I HAD TO PAY FOR THE REPAIR BECAUSE MY VEHICLE HAD 111,000 MILE ON IT. I BELIEVE IT IS A CRITICAL SAFETY ISSUE THAT COULD CAUSE A STEERING FAILURE, BASED THE DEGREE MY STEERING WHEEL WAS CLICKING AND THE TWO INCH PLAY THAT I WAS EXPERIENCING! THE HYUNDAI COMPLAINT SITE IS FULL OF PERSONS COMPLAINING ABOUT THE SAME STEERING ISSUE. DURING MY MANY CONTACTS WITH THE HYUNDAI CUSTOMER RELATIONS DEPT. I WAS TOLD REPEATEDLY THAT HYUNDAI DOES NOT RECOGNIZE THIS AS A SAFETY THREAT. I BELIEVE THIS SHOULD HAVE BEEN A RECALL AT HYUNDAI'S EXPENSE ! I ALSO BELIEVE THERE ARE INDIVIDUALS DRIVING WITH THIS DANGEROUS CONDITION BECAUSE THEY CANNOT AFFORD THE EXPENSIVE REPAIR (+$400 ) THAT THE DEALER CHARGES. *JS
Steering, Mar 14, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO (PEACOCK HYUNDAI IN SAVANNAH, GEORGIA), BUT WAS NOT DIAGNOSED BECAUSE IT HAD AFTERMARKET WHEELS. THE CONTACT WAS ADVISED TO INSTALL THE ORIGINAL WHEELS IN ORDER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Steering, Mar 14, 2018
FOR THE LAST FEW MONTHS, MY STEERING COLUMN SHAKES AND RATTLES ANYTIME IT GOES OVER 60 MPH. I HAD A TIRE REPAIR AT A LOCAL SHOP AND THE GUY SUGGESTED I MAY NEED AN ALIGNMENT BUT BECAUSE THEY TOLD ME AT THE LAST MINUTE OF PICKING MY CAR UP AT THEIR CLOSING HOURS AND HAVING TO GO TO WORK, I WAITED TO GET IT LOOKED AT. I TOOK IT TO A LOCAL HYUNDAI DEALER FOR ONE RECALL CAMPAIGN AND ASKED THEM TO ASSESS THE ISSUE WITH MY STEERING WHEEL RATTLING AND MENTIONED THE GUY AT THE OTHER PLACE MENTIONED AN ALIGNMENT.THE GUY DISMISSED THE CAR SYMPTOMS I DESCRIBED AND SAID THE NOISE WAS FROM THE BOTTOM SPOILER HANGING. IT WASN'T ASSESSED AND I TOOK IT TO A GOODYEAR AFFILIATE AND THEY NEEDED MORE TIME TO ASSESS WHY IT WAS THE STEERING BUT WERE ABLE TO TELL ME IN FACT THAT IT WAS POTENTIALLY LOOSE. BETWEEN OCTOBER 2017 AND JAN 2018 IS HOW LONG PEOPLE HAVE BEEN LOOKING AT IT WITH NO ASSISTANCE
Steering, Mar 12, 2018
WHILE DRIVING THE VEHICLE, IT GOES TO THE LEFT AND THE RIGHT. I HAVE HAD ALIGNMENTS DONE AND BEING TOLD BY MECHANICS THAT THE ALIGNMENT IS OKAY. I HAVE SPENT MORE MONEY ON REPAIRING IT AND IT STILL DRIVES THE SAME. I HAVE READ ONLINE MANY COMPLAINTS ABOUT THE POWER STEERING. I'M CONCERNED OF HOW MUCH MORE MONEY I HAVE TO SPEND, IF IT WILL EVEN FIX THE PROBLEM. FROM WHAT I HAVE READ ONLINE THEIR HAS TO BE A DEFECT! I PURCHASED THIS VEHICLE SEPTEMBER, 2015.
Steering, Air bags, Mar 2, 2018
AIR BAG SENSOR IS ON HORN STOPPED WORKING
Steering, Electrical system, Mar 1, 2018
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO STEERING SHAFT PLASTIC COUPLING COMPONENT AND STARTER GEAR PLASTIC FORK/LEVER ISSUES. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD *JS
Steering, Feb 21, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME VERY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE TIGHTENED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO OPEN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE.
Steering, Feb 17, 2018
STEERING APPEARS TO HAVE "PLAY" IN IT WHENEVER TURNING THE WHEEL TO TURN EITHER RIGHT OR LEFT
Steering, Feb 13, 2018
THE STEERING WHEEL HAD PLAY IN IT AFTER THE DEALER WORKED ON MY CAR FOR ANOTHER RECALL. IT HAS SINCE GOTTEN WORSE AND MAKES A CLUNK NOISE. I LOOKED IT UP AND THERE WAS AN EXTENDING WARRANTY THAT THEY NEVER TOLD ME ABOUT TILL AFTER I MENTIONED IT AND HAD REACH 100,000 MILES AND MY WARRANTY HAD RUN OUT. WOULDN'T IT BE NICE TO BE INFORMED ABOUT THIS BY MAIL OR THE DEALERSHIP WHERE I REGULARLY TAKE MY CAR FOR OIL CHANGES! THIS VEHICLE HAS MORE RECALLS THAT I CAN'T KEEP UP!
Steering, Feb 5, 2018
I WAS DRIVING DOWN A CITY ROAD AND LOST ALL CONTROL OF MY VEHICLE WHILE TURNING LEFT INTO TRAFFIC. THERE WAS A LOUD MECHANICAL SOUND AS I TURNED, THE STEERING WHEEL LOCKED UP, WARNING LIGHTS CAME ON IN THE DASH, AND NEITHER MY BRAKES NOR MY STEERING WOULD ENGAGE. THE BRAKES KICKED BACK ON, BUT I HAD TO FORCE THE WHEEL THROUGH LOUD POPPING AND CRACKING AND A LOSS OF POWER STEERING. THE CAR WAS TOWED TO A REGULAR MECHANIC WHERE THEY FOUND THE POWER STEERING ASSIST HAD FAILED. THE POWER STEERING ASSIST HAD JUST BEEN REPLACED 7 MONTHS PRIOR DUE TO A RECALL, BECAUSE OF THIS SAME PROBLEM (CAMPAIGN 143). WHEN THE MECHANIC CALLED AND ASKED THE HYUNDAI DEALER IF THERE WAS COVERAGE TO REPLACE THIS PART, THEY SAID NO. I HAD TO PAY $900 TO THE OTHER MECHANIC FOR A REPLACEMENT AND THE TOW AND WENT WITHOUT A CAR FOR ALMOST 2 WEEKS. THE RECALL PLACED A DEFECTIVE PART IN MY CAR, THEN MADE ME PAY TO REPLACE IT.
Steering, Feb 1, 2018
WHEN TURN STEERING WHEEL AT ALL, GET A DELAY AND THEN A CLICK OR CLUNK TYPE FEEL.
Steering, Other or unspecified, Engine, Jan 27, 2018
I PURCHASED MY LEMON VEHICLE FROM WEBB HYUNDAI IN HIGHLAND, IN AND PURCHASED IT USED IN MARCH OF 2013. I'M ALWAYS HEARING ABOUT THIS 100000 MILES WARRANTY, MY VEHICLE HADN'T QUITE MADE IT TO THAT, WHEN I FIRST QUESTIONED THE CLICKING IN THE STEERING WHEEL AND SHAKING OF MY VEHICLE; BECAUSE MY CAR WAS USED FOR ME TO DAILY TRAVEL THROUGHOUT THE ENTIRE STATE OF INDIANA, MY VEHICLE IN JULY 2017 HAD EXCEEDED THE 100000 MILE AND THE USED WARRANTY STATED COVERAGE ONLY UP TO 60,000. HOWEVER, I WROTE HYUNDAI, TOOK IT BACK ON SEVERAL OCCASSION AND THEY DID ACTUALLY FIX MY ENGINE, THANKS TO THE RECALL, IN WHICH THEY FIRST DENIED ME FOR 45 DAYS, WHEN I RECEIVE MY VEHICLE BACK I TOLD THEM ABOUT THE CLICKING NOISE AND I ALWAYS WAS GIVEN SOME LAME EXCUSE AND IT'S AMAZING HOW IN JULY OF 2017 THEY WERE CONSTANTLY CALLING MY PHONE AND I EVEN GOT AN EMAIL ON JULY 12, 2017 ON HOW THEY'VE BEEN ATTEMPTING TO PHONE ME, NOT MENTIONING ALL THE CONTINUAL CALLS I HAD GIVEN THEM PRIOR TO THIS. HOWEVER, DURING THIS TIME OUR FAMILY WAS DEALING WITH A CRISIS IN WHICH ME GETTING BACK WITH THEM WAS NOT AS URGENT AND WHEN I DID TRY RETURNING THE CALL ON SEVERAL ATTEMPTS BETWEEN AUGUST AND SEPTEMBER OF 2017, I NEVER RECEIVED A CALL BACK AND I STILL HAVE OWNERSHIP OF THE AWESOME LEMON THAT WAS SOLD TO ME.