2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints: steering
1,171 reports, newest first. Show all
Steering, Electrical system, Engine, Jan 22, 2018
THE STEERING WHEEL BEGAN CLUNKING WHEN IT WAS TURNED EVEN SLIGHTLY. WHEN I TOOK IT TO GET REPAIRED, THEY COULD NOT TELL ME IF IT WAS THE STEERING SHAFT OR THE RACK AND PINION. ALSO, SHORTLY AFTER WE GOT THE CAR, THE ENGINE WENT OUT IN IT (BEFORE THE ENGINE RECALL WAS ISSUED). THE DEALERSHIP PUT IN A JUNKYARD ENGINE AND NOW I AM HAVING THE SAME ISSUE WITH IT KNOCKING. THE LEFT FRONT AXLE BOOT IS TORN AS WELL, AND THERE IS NO INDICATION HOW THIS OCCURRED. THE REAR BRAKE AND TAIL LIGHTS ARE IMPOSSIBLE TO KEEP WORKING. WE CHANGE ONE AND ANOTHER GOES OUT. WE WENT AS FAR AS TO CHANGE ALL OF THE BRAKE AND TAIL LIGHTS AT THE SAME TIME AND LESS THAN A WEEK LATER ONE WAS OUT AGAIN. THE CRUISE CONTROL WILL COME ON BUT IS UNABLE TO BE SET TO CONTROL THE SPEED OF THE CAR.
Steering, Jan 18, 2018
MY STEERING WHEEL MAKES A CLICKING SOUND WHEN I TURN IT AND WHEN EVER I GO OVER BUMPS. I RECEIVED A SAFETY NOTICE IN THE MAIL ABOUT THIS PROBLEM SO I TOOK IT TO GLENDORA HYUNDAI WHERE I BOUGHT THE CAR AND THEY TOLD ME THEY COULDN'T FIX IT BECAUSE MY WARRANTY HAD EXPIRED. WHAT IS THE PURPOSE OF THE SAFETY NOTICE IF YOU'RE NOT GOING TO FIX THE PROBLEM!
Steering, Jan 18, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE A RATTLING AND CLICKING NOISE, AND THE VEHICLE VIBRATED VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD HYUNDAI AT MATTESON (5337 MILLER CIR DR, MATTESON, IL 60443), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Steering, Dec 29, 2017
UNABLE TO DRIVE SAFELY DUE TO STEERING WHEEL PRODUCING CLICKING SOUND DUE TO FAULTY GEARBOX SHAFT SELECTOR.
Steering, Dec 26, 2017, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING SEIZED AND CAUSED THE CONTACT TO CRASH INTO A PARKED VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND SHE SUFFERED A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER. LITHIA HYUNDAI OF ODESSA (5000 JOHN BEN SHEPPERD PKWY, ODESSA, TX) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING) WAS RELEVANT TO THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Steering, Engine, Dec 22, 2017
MY CAR MODEL, HYUNDAI SONATA 2011, HAS BEEN RECALLED FOR ENGINE ISSUES. I CHECKED THE VIN NUMBER OF MY CAR AND MY CAR HAS BEEN AFFECTED. WHEN I TOOK MY CAR TO DEALERSHIP THEY TOLD ME BECAUSE MY CAR IS NOT MAKING A CLICKING NOISE THEY WILL NOT FIX IT. I TOLD THEM THAT MY CAR HAS BEEN RECALLED AND I WANT THEM TO TAKE CARE OF IT. THEY REFUSED IT BECAUSE ACCORDING TO THEM THEY DID NOT HEAR ANYTHING. RECENTLY MY CAR STARTED MAKING CLICKING NOISES WHEN I TURN MY WHEEL. IT SEEMS THAT THE STEERING WHEEL IS LOOSE. I CAN ESPECIALLY FEEL IT WHEN I GO THROUGH BUMPS. EVEN WHEN I AM STOPPED AND TURN THE WHEEL FROM SIDE TO SIDE I CAN HEAR THE NOISE. I AM HOPING THAT WHEN I TAKE MY CAR TO DEALERSHIP THEY WILL FIX THE PROBLEM AS I SAW A RECALL FOR THIS ISSUE AS WELL. LOOKS LIKE THE DEALERSHIP ONLY WANTS TO FIX THE SMALLER TYPE OF RECALLS AND NOT THE MAJOR PRICY ONES.
Steering, Air bags, Seat belts, Dec 19, 2017
AIRBAG WARNING ON DASHBOARD, STEERING WHEEL COMPONENTS SUCH AS VOLUME, CRUISE CONTROL, RESET MILEAGE AND THE REST OF THE TABS DO NOT FUNCTION ON THE STEERING WHEEL, REAR LEFT SIDE BRAKE LIGHT BULB HAS TO BE REPLACED EVERY FOUR MONTHS, FRONT RIGHT SIDE/DRIVER'S SIDE HEAD LIGHT BULB WONT' COME ON AFTER REPLACING THE LIGHT BULB, INSIDE THE CAB THE ABOVE NIGHT/PASSENGER AND REAR GUEST LIGHTS WON'T COME ON, AFTER AN OVERALL TUNE UP SUCH AS OIL, FILTERS, LIQUIDS AND PLUGS THE ENGINE WARNING LIGHT COMES ON FOR TWO DAYS/48 HOURS. THE VEHICLE ENGINE STARTS AND RUNS NORMAL EVERY DAY. THE PROBLEM IS MORE ELECTRICAL BY THE ABOVE INFORMATION. THE LOCAL HYUNDAI DEALERSHIP WOULD LIKE FOR US TO TAKE THE VEHICLE IN TO CHECK FOR THE PROBLEM. ABOUT A YEAR AGO OR LESS WE HAD A VEHICLE RECALL ON TWO SPECIFIC ITEMS. AFTER TAKING OUR VEHICLE TO THE DEALERSHIP TO SEE ABOUT THE TWO RECALLS. ONE OF THE RECALLS WAS LOOKED INTO AND FIXED. THE SECOND RECALL WAS NEVER FIXED AND THE CAR ENGINE WAS RUNNING IN THE WORST MANNER, THE ENGINE WOULD RUN AND STALL, AT A STOP LIGHT WHILE THE ENGINE WAS RUNNING, THE ENGINE WOULD MISFIRE. WE WERE AT THE DEALERSHIP AND THEY WANTED US TO LEAVE OUR VEHICLE SO THAT IT COULD BE CHECKED BY THEIR TECHNICIANS WHILE IN THE PROCESS WE WERE TOLD THAT WE WERE RESPONSIBLE FOR THE PROBLEM OR VEHICLE MISFIRING/STALLING OF THE ENGINE. WE CALLED THE 888-327-4236 FOR ASSISTANCE AND OUR PROBLEM WAS SOLVED. BY HAVING YOUR GROUP CONTACTING THE DEALERSHIP AND HAVING OUR SECOND VEHICLE RECALL FIXED AND SOLVED. THAT'S THE MAIN REASON FOR NOT GOING BACK TO THE DEALERSHIP, APPARENTLY THEY ARE THE ONLY ONES IN TOWN. ANY SUGGESTIONS OR ADVICE WOULD BE GREATLY APPRECIATED. IF WE HAVE TO GO BACK TO THE DEALERSHIP, WE'D GO BACK BUT ONLY WITH YOUR ASSISTANCE. THANK YOU. EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Nov 30, 2017
2011 HYUNDAI SONATA LIMITED 2.4L. INNER AND OUTER TIE RODS HAVE BEEN REPLACED THREE TIMES NOW.. NOT SURE WHY. THE DEALERSHIP HAD NO ANSWER EITHER. FIRST TIME REPLACED AT 81,000 MILES, THEN AT 112,000 MILES AND AGAIN AT 139,000 MILES. THIS LAST TIME THEY SAID IT WAS READY TO BREAK OFF. ONE WOULD THINK THESE PARTS WOULD LAST LONGER THAN THIS.
Steering, Nov 27, 2017
2011 HYUNDAI SONATA W/ 89000 MILES. BOUGHT LESS THAN 2 YRS AGO, CERTIFIED. CAR HAS BEEN MAKING A GROANING AND CLICKING NOISE WHEN TURNING THE WHEEL, ESPECIALLY IN REVERSE. HAD CAR AT DEALERSHIP THIS WEEKEND AND THEY TELL ME THE ENTIRE STEERING SYSTEM IS HOST. NEED A NEW COLUMN, BRACKETS, AND COUPLING. THIS IS NOT NORMAL WEAR AN TEAR ON A CAR. THERE IS A RECALL ON THE COUPLING BUT THE REST IS NOT COVERED AND THEY WANT OVER $1000 TO FIX!
Steering, Seat belts, Service brakes, Nov 24, 2017, crash
TO MY KNOWLEDGE THE RECALLS LISTED ARE FOR MY CAR. SOME I WAS INFORMED OF AND SOME I WAS NOT. REFERENCE #'S: 16V190000, 15V759000, 15V62000,15V568000, 14V33000, 13V113000, 13V113000, 10V457000, 10V070000. ONCE I WAS FULLY AWARE I BROUGHT MY CAR TO THE DEALERSHIP NEAR ME. THEY SAID THEY FIXED EVERYTHING BUT I AM STILL HAVING THE SAME ISSUES. TO DATE: I HAVE HAD TIMES WHEN I DO NOT HAVE FULL CONTROL( OR IT JUST WILL NOT DO WHAT I WANT) OF THE STEERING WHEEL CAUSING ME TO CRASH INTO THINGS WHICH HAS DAMAGED THE PASSENGER SIDE WINDOW AND THE RIMS ( THANKFULLY SO FAR NOTHING MORE SERIOUS)/MY SEATBELT BROKE WHILE I WAS DRIVING, JUST CAME OFF. MY BRAKE LIGHTS ARE A DISASTER THEY EITHER STAY ON (WHICH HAS DRAINED MY BATTERY TO THE POINT I HAVE HAD TO REPLACE IT ) OR THEY DO NOT COME ON AT ALL WHICH HAS GIVEN ME A FEW SCARY MOMENTS BECAUSE I BRAKE AND THE PERSON BEHIND ME DOES NOT REALIZE I AM STOPPING. IF I DO NOT PUT THE PARKING BREAK ON EVERY TIME I PARK THE CAR WILL ROLL EVEN ON A FLAT SURFACE. I SOMETIMES HAVE ISSUES WITH GETTING THE CAR TO STAY LOCKED AS IT WILL SOMETIMES UNLOCK ITSELF MULTIPLE TIMES IN A ROW. THE DEALERSHIP CHARGED ME FOR SOME REPAIRS RELATED TO THESE RECALLS THOUGH AS I UNDERSTAND IT THEY ARE TO FIX THEM AT NO CHARGE. I HAVE CALLED THE DEALERSHIP MULTIPLE TIMES AND I AM ALWAYS TOLD THAT THE PERSON I NEED TO SPEAK WITH IS NOT THERE. THEY THEN TAKE A MESSAGE BUT TO DATE NO ONE HAS RETURNED A SINGLE CALL. I HAVE HAD OTHER MECHANICS ( NOT WORKING FOR HYUNDAI) LOOK AT THE CAR AS WELL AS HAVE OTHER PEOPLE DRIVE MY CAR ( THEY ALL CONFIRM THAT THEY HAVE ISSUES SUCH AS ABOVE WHEN DRIVING AS WELL) I WOULD REALLY APPRECIATE ANY HELP YOU CAN GIVE ME WITH THESE ISSUES. IN REGARDS TO DATE BELOW: MULTIPLE ISSUES WITH MULTIPLE DATES I LISTED AROUND WHEN I BROUGHT THE CAR TO THE DEALER. IF YOU NEED TO CONTACT ME : [XXX]. SINCERELY, [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Steering, Nov 15, 2017
WHEN I TURN THE STEERING WHEEL TO MANEUVER CAR IN AND OUT OF THE GARAGE IN EITHER DIRECTION, IT MAKES DISTINCT CLICK SIMILAR TO THE SNAP OF A FINGER. IT FEELS LIKE SOMETHING IS PREVENTING STEERING WHEEL TO TURN. MY CONCERN IS THAT IT BECOMES WORSE AND AT SOME POINT MAY LEAD TO THE FAILURE OF THE STEERING WHEEL TO STEER CAUSING SERIOUS ACCIDENT. I NOTIFIED HYUNDAI AMERICA ABOUT THIS PROBLEM AS WELL.
Steering, Nov 14, 2017
STEERING WHEEL COUPLING. I HAVE HAD A CLICKING/CLUNKING SOUND COMING FROM THE STEERING COLUMN FOR A WHILE NOW. OVER 55 MPH, IT IS CAUSING THE STEERING WHEEL TO SHAKE PROFUSELY. I SEE OTHERS HAVE ENTERED COMPLAINTS ABOUT THE EXACT SAME PROBLEM ON THE SAME YEAR MAKE AND MODEL OF MY CAR. THIS IS SUCH A WIDESPREAD, WELL KNOWN ISSUE, HOW IN THE WORLD IS THERE NOT A RECALL FOR THIS CHEAP PART? IS IT GOING TO TAKE SOMEONE DYING WHILE DRIVING FOR THIS TO BE A RECALL CAMPAIGN? THE NHTSA REALLY NEEDS TO STEP IN AND DO SOMETHING ABOUT THIS WIDESPREAD ISSUE.
Steering, Nov 12, 2017
THE GEAR OR SOME PART IN MY STEERING COLUMN IS NOT TIGHT. THERE IS A RECALL FOR THIS FOR MY MAKE MODEL AND YEAR BUT NOT FOR MY VIN. I NEED THIS FIXED! IT'S BEEN BAD FOR A LONG TIME BUT I DID NOT KNOW UNTIL TODAY WHEN I HAD A MECHANIC LOOK AT IT. HE INFORMED ME THERE IS A RECALL BUT IT IS ONLY CERTAIN VEHICLES. UP TO 139,000 VEHICLES FOR MY MAKE AND MODEL. WHY IS THIS AN ISSUE WITH MY VEHICLE BUT NOT LISTED WHEN MY VIN IS PULLED UP? MORE IMPORTANTLY, HOW DO I GET THIS FIXED WITHOUT HAVING TO PAY FOR IT SINCE IT'S A KNOWN RECALL??? THERE IS A METAL ON METAL SOUND EVERY TIME I START TO TURN MY STEERING WHEEL EITHER DIRECTION. I WAS INFORMED TODAY THAT IT IS REALLY BAD AND CAN DISCONNECT AT ANY TIME AND I WOULD LOSE CONTROL OF MY STEERING. I DRIVE 60 MILES A DAY ON THE HIGHWAY TO GET TO WORK. I AM NOT ABOUT TO RISK MY LIFE BECAUSE HYUNDAI ONLY WANTS TO FIX THIS ISSUE ON CERTAIN CARS. IT'S ALWAYS HAD A SLIGHT KNOCKING WHEN TURNING THE WHEEL. I JUST WASN'T SURE WHAT IT WAS AND IT'S GOTTEN REALLY BAD IN THE LAST FEW MONTHS. I BOUGHT THIS VEHICLE 2 YEARS AGO AND WAS TOLD TODAY THAT I SHOULD NOT EVEN BE DRIVING IT AT ALL.
Steering, Electrical system, Service brakes, Nov 2, 2017
BRAKE ISSUE,- WHEN I PRESS ON BRAKE PAD THE REAR LIGHT SEEMS TO EITHER GET STUCK MAKING CARS BEHIND ME THINK I AM IN THE STOP MODE OR WILL BE STOPPING SOON, IT COMES ON AND OFF TIME TO TIME OR EITHER STAYS ILLUMINATED. I DID YOUTUBE SOMETHING ABOUT INSERTING A PENNY ON THE SPOT UNDER BREAK PEDEL. ELECTRICAL ISSUE - ME KEY GETS STUCK IN THE IGNITION WHEN THE CAR IS IN PARK POSTION , HOWEVER THE ONLY WAY TO DISLODGE THE KEY IS DISCONNECTING MY BATTERY TO SHUT DOWN THE CAR THEN I CAN TURN THE KEY TO REMOVE IT FROM IGNITION, COULD IT BE MY ANTI-THEFT SYSTEM MALFUNCTIONING? STEERING WHEEL ISSUE - HEAR A CLICK IN THE STEERING COLUMN AS IF SOMETHING HAD LOOSE INSIDE. DOOR HANDLE/ PANEL ISSUE- ON HANDLE AND STEERING WHEEL IS CHIPPING OFF
Steering, Oct 16, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL CLICKING SOUND WHEN TURNED. THE FAILURE OCCURRED WITHOUT WARNING. ATLANTIC HYUNDAI (193 SUNRISE HWY N SERVICE RD, WEST ISLIP, NY) WAS CONTACTED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,158.
Steering, Suspension, Power train, Engine, Oct 12, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE VEHICLE SPUTTERED, MADE A KNOCKING NOISE, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27608 (888) 439-5154) WHERE IT WAS DIAGNOSED WITH A FAULTY ENGINE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). UPON RETRIEVING THE VEHICLE FROM THE DEALER, A CLICKING SOUND WAS HEARD COMING FROM THE STEERING COLUMN AND UNDERNEATH THE VEHICLE. THE DEALER INFORMED THE CONTACT OF A RECALL FOR THE STEERING COUPLER, BUT THE VEHICLE WAS OVER THE MILEAGE AND COULD NOT BE REPAIRED PER THE MANUFACTURER RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT WAS UNSURE IF THE RECALL WAS SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFFERED THE CONTACT TO HYUNDAI AWARDS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER INQUIRED OF AN ESTIMATE OF THE REPAIRS. WITHOUT AN ESTIMATE, THE CONTACT QUOATED $500. THE VEHICLE WAS THEN TAKEN TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511(919) 439-2059) WHERE IT WAS DIAGNOSED WITH A STEERING COUPLER AND AXLE FAILURE. THE TECHNICIAN STATED THAT THE AXLE DAMAGE OCCURRED AT THE TIME OF THE ENGINE REPLACEMENT. THE CONTACT CALLED THE MANUFACTURER AGAIN WITH A MORE ACCURATE REPAIR COST OF $800, AND WAS INFORMED THAT THEY WOULD ONLY PAY $500 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 90,043.
Steering, Oct 10, 2017
CAR WILL JERK WHILE DRIVING AND HAS HEAVY VIBRATION.
Steering, Oct 9, 2017
STEERING WHEEL COUPLING. I HAVE HAD A CLICKING/CLUNKING SOUND COMING FROM THE STEERING COLUMN FOR MONTHS, IT IS AUDIBLE WHEN YOU ARE SITTING STILL, DRIVING, TURNING, AND WHEN YOU GO OVER 60 MPH, IT IS CAUSING THE STEERING WHEEL TO SHAKE PROFUSELY. I FINALLY GET ONLINE TO RESEARCH WHAT IT COULD BE AND I SEE HUNDREDS OF OTHER COMPLAINTS ABOUT THE EXACT SAME PROBLEM ON THE SAME YEAR MAKE AND MODEL OF MY CAR. IT IS A PART THAT COSTS LESS THAN 3 BUCKS TO REPLACE, BUT OWNERS ARE BEING CHARGED OVER 300 BUCKS TO REPLACE THIS, FOR THE LABOR. IF THIS IS SUCH A WIDESPREAD, WELL KNOWN ISSUE, HOW IN THE WORLD IS THERE NOT A RECALL FOR THIS CHEAP PART? IS IT GOING TO TAKE SOMEONE DYING WHILE DRIVING FOR THIS TO BE REPLACED? THIS IS ABSOLUTELY RIDICULOUS AND THE NHTSA REALLY NEEDS TO STEP IN AND DO SOMETHING ABOUT THIS HIGHWAY ROBBERY THAT HYUNDAI IS GETTING AWAY WITH ON SUCH A WIDESPREAD ISSUE.
Steering, Engine, Sep 28, 2017
MY ENGINE IS KNOCKING AND CONSUMING OIL. IT WORSENS WITH INCREASED RPM. SOMETHING SOUNDS WRONG IN THE ENGINE AND IT HAS A HIGH OIL CONSUMPTION RATE YET THERE IS NO EVIDENCE OF OIL LEAK UNDER VEHICLE. THE DEALER DOES ALL SERVICE, ITS UNDER WARRANTY AND YET THEY HAVE NOT TAKEN CARE OF THE PROBLEM THOUGH THEY HAVE BEEN NOTIFIED OF THIS ISSUE SEVERAL TIMES AND INSPECTED THE VEHICLE. I AM AFRAID I WILL HAVE A TOTAL ENGINE FAILURE AND PUT MY SAFETY AT RISK EITHER FROM A CRASH OR BEING STRANDED IN A DESERTED AREA.....ALSO HYUNDAI CHARGED ME LAST YEAR TO REPLACE A COUPLING IN THE STEERING WHICH WAS CAUSING THE ISSUE AND YET THERE HAS BEEN A RECALL ON THIS COUPLING. BENTLEY HYUNDAI OF HUNTSVILLE, AL. THEY KEEP CHARGING ME MONEY FOR REPAIRS OR INSPECTIONS THAT SHOULD BE COVERED UNDER WARRANTY.....PLEASE HELP!
Steering, Sep 27, 2017
THE PLASTIC STEERING COUPLER IS DEFECTED IN THE POWER STEERING MOTOR WHICH CAUSES A LOUD CLICKING SOUND OR NOISE WHEN THE STEERING WHEEL IS SHIFTED RIGHT OR LEFT.
Steering, Electrical system, Sep 27, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING STRAIGHT AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Steering, Suspension, Engine, Sep 26, 2017
VEHICLE IS MAKING A LOUD CLICKING SOUND IN THE STEERING COLUMN AND WHILE TURNING EITHER LEFT OR RIGHT ITS A DOUBLE CLICKING LOUD SOUND. WHILE THE VEHICLE IS AT A STILL POSITION WHEN YOU TURN THE WHEEL YOU CAN HEAR A CLICKING NOISE BOTH RIGHT OR LEFT. IF YOU HIT A BUMP YOU CAN HEAR A LOUD ANNOYING SOUND LIKE SOMETHING IS LOOSE. IT GETS LOUDER AND LOUDER. YOU CAN HEAR IT OVER THE RADIO. THIS HAPPENS EITHER ON STREETS AND THE INTERSTATE AKA HIGHWAY
Steering, Sep 25, 2017
CLICKING NOISES AND VIBRATIONS FROM STEERING WHILE TURNING. HYUNDAI STATES IT KNOWS IT'S A KNOW PROBLEM WITH THE STEERING COUPLER.
Steering, Sep 23, 2017
MY STEERING SUDDENLY FELT LOOSE AS I WAS MOVING IT IN THE DRIVEWAY. IT CONTINUED THAT WAY. I TOOK IT TO MY REPAIR SHOP AND THEY IDENTIFIED THAT THE STEERING COUPLER HAD FAILED. THIS PART IS A SOFT RUBBER AND APPEARS CHEWED UP. THE PART HAS BEEN REPLACED WITH WHAT WAS DESCRIBED TO ME AS A STURDIER VERSION. MY MECHANIC WOULDN'T EVEN ALLOW ME TO DRIVE THE CAR HOME FOR FEAR FOR MY SAFETY.
Steering, Sep 23, 2017
STEERING COLUMN MAKING A TERRIBLE NOISE AND SHAKING WHILE DRIVING.