2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Jun 17, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THE STEERING COLUMN VIBRATED AND MADE ABNORMAL POPPING NOISES AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOOSE AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Fuel/propulsion system, Jun 15, 2015
I STARTED UP MY CAR AND REALIZED THAT MY GAS GAUGE WASN'T CORRECT ESPECIALLY WHEN I FILLED THE GAS THE NIGHT BEFORE. SO I TURNED OFF THE CAR AND TURNED IT BACK ON AND THE NUMBERS WAS JUST JUMPING AROUND AND THE GAS LIGHT WOULD POP ON ETC. AS OF TODAY MY CAR IS STILL DOING IT AND IT HAS ME CONCERNED
Exterior lighting, Jun 15, 2015
MY HYUNDAI SONATA TAIL LIGHTS, BRAKE LIGHTS ARE MELTING THE PANELING AND DESTROYING THE SOCKETS WHERE THE BULBS GO. THE DEALER SERVICE DEPARTMENT CHARGED ME $250 TO REPLACE THE BRAKE LAMP SWITCH WHICH WAS A RECALL ON 2011 HYUNDAI SONATAS BUT CLAIMED MY CAR WAS NOT ONE ON THE SERVICE RECALL. THE SERVICE DEPARTMENT SAID THE BULBS HAD MELTED THE PANELING AND THAT THEY HAD TO SHAVE DOWN THE PANEL TO GET THE BULB TO WORK. NOW THE LEFT TAIL LIGHT IS NOT WORKING AND THEY SAID I NEED TO REPLACE IT FOR ANOTHER $250 THIS IS NOT CAUSED BY ME THE CONSUMER AND WITH THE MELTING OF THIS I AM AFRAID IT WILL CAUSE AN ELECRTRICAL FIRE IN MY REAR. HYUNDAI NEEDS TO FIX THIS ISSUE AND REFUND ME MONEY I ALREADY PAID OUT.
Steering, Jun 15, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Engine, Jun 15, 2015
MY ENGINE SEIZED WHICH SEEMS TO BE A KNOWN PROBLEM. I HAVE MAINTAINED THE VEHICLE VERY WELL. ...UPDATED 07/30/15 *BF UPDATED 10/20/2017*CN
Steering, Jun 13, 2015
CONTACTED HYUNDAI CONCERNING THE STEERING COUPLING AND STEERING COLUMN RECALLS. HYUNDAI REFUSE RECALL REPAIRS BECAUSE OF THE FOLLOWING: 1. SINCE THE VEHICLE WAS NOT UNDER WARRANTY. THEY WERE NOT OBLIGATED TO FIX THE RECALL. 2. THE MILEAGE WAS 13,000 OVER 60,000 MILES AND THEY WERE NOT OBLIGATED TO FIX THE RECALL. THIS IS A MAJOR SAFETY ISSUES WHICH ACCORDING TO THE RECALL SHOULD HAVE A 10 YEAR WARRANTY WHEN IT IS FIXED. PLEASE HELP ME UNDERSTAND WHY HYNDAI WILL NOT HONOR A GOVERNMENT RECALL AND FIX MY VEHICLE.
Steering, Suspension, Jun 13, 2015
MY WIFE AND I BOUGHT A BRAND NEW 2011 HYUNDAI SONATA IN LATE 2010. WE HAVE HAD SEVERAL RECALLS BUT NONE OF THEM HAVE BEEN RELATED TO A STEERING AND SUSPENSION PROBLEM WE HAVE BEEN EXPERIENCING. A VIBRATION SEEMS TO BE COMING FROM THE RIGHT SIDE AND THE STEERING WHEEL MAKES A POPPING NOISE WHEN ROCKING IT BACK AND FORTH. THERE IS AN INCREASED VIBRATION/SHAKING AT 70 MPH OR HIGHER SPEEDS IN THE STEERING/SUSPENSION WITHOUT MUCH VIBRATION IN THE STEERING WHEEL AND IT IS GETTING WORSE.
Steering, Engine, Jun 11, 2015
WHILE DRIVING THE STEERING COLUMN BEGAN MAKING A STRANDE GRINDING TYPE OF NOISE. THIS IS HEARD WHENEVER THE STEERING WHEEL IS TURNED AT ANY SPEED. THE VEHICLE FEELS LIKE THERE IS NO POWER STEERING. I HAVE BEEN TOLD THAT THE COUPLING, THE STEERING GEAR SYSTEM WAS BAD AND THE ENTIRE STEERING COLUMN NEEDS TO BE CHANGED. THIS IS A SAFETY ISSUE. THE DEALER WANTS $1400. THIS IS LUDICROUS! THE COUPLING IS ONLY $8-10. WHAT IS REALLY GOING ON WITH HYUNDAI? I JUST RECENTLY HAD TO REPLACE THE ENGINE BECAUSE IT JUST SHUT DOWN WHEN MAKING A TURN. THE ENGINE HAD SEIZED. THIS IS ALSO AN ISSUE WITH 2011 SONATA!!!!
Suspension, Jun 9, 2015
HEARD A RATLLE SOUND UNDER THE DRIVER WHEEL WELL, BUT CAN'T SEE ANYTHING. CONTINUE TO DRIVE AT 30MPH DOWN THE ROAD. A FEW MINUTES LATER, HEARD SOMETHING FELT OFF. STOPPED THE CAR, GOT OUT AND SAW A PIECE OF FRONT SUSPENSION COIL SPRING BROKE OFF. GOT TO THE DEALER 2 DAYS LATER, FIXED THE PROBLEM. 3 WEEKS LATER, THE SAME HAPPENED TO THE PASSENGER SUSPENSION COIL SPRING.
Steering, Jun 5, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL VIBRATED AND MADE AN ABNORMAL NOISE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Engine, Jun 4, 2015
ON 6/3/15, WE WERE DRIVING ON THE HIGHWAY WHEN CAR SUDDENLY LOST POWER. THANKFULLY, WE WERE IN THE RIGHT LANE AND MY HUSBAND WAS ABLE TO GET OFF ON TO SHOULDER. TOWED INTO HYUNDAI WHO STATED ENGINE HAD SEIZED.TOLD BY DOT IF WE WERE IN FAR LANE WE WOULD HAVE BEEN DEAD AND THE SHOULDER WE WERE ON WAS ACTUALLY A LANE THAT WAS IN USE FROM 7 TO 10 A.M AND IT WAS 10:15. TO NOT BE RESPONSIBLE FOR $10,000 BILL WE TRADED CARE IN FOR ANOTHER HYUNDAI MODEL. SONATA WAS 3 YEARS 10 MONTHS OLD AND MILEAGE WAS 41567.
Steering, Jun 3, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE OR WHILE STATIONARY, THE CONTACT HEARD ABNORMAL NOISES COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER OR INDEPENDENT MECHANIC PRIOR TO THE FAILURE AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 95,678.
Steering, Jun 2, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL MADE A SHAKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES AND AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/8 UPDATED 10/18/2017*CN
Exterior lighting, Jun 2, 2015
AS I WAS DRIVING, I SLOWED DOWN USED MY TURN SIGNAL AND AS I MADE THE TURN AND COMPLETED IT THE INTERIOR LIGHT AND HEAD LIGHTS SHUT OFF OR BEGIN TO FLICKER. YOU HAVE TO JIGGLE THE END OF THE STEM TO GET THE LIGHTS TO TURN BACK ON. I CHANGED THE SETTING FROM AUTO TO JUST THE HEADLIGHTS AND THE SAME THING HAPPENED AGAIN. IT MOSTLY OCCURS WITH THE LEFT TURNS, BUT CAN OCCUR WITH THE RIGHT TURN SIGNAL. I OCCURRED ONCE WHEN I FIRST PURCHASED THE CAR IN 2014 BUT THEN DID NOT BECOME A PROBLEM UNTIL NOW. IT IS VERY DANGEROUS TO BE DRIVING DOWN THE ROAD AT NIGHT AND LOSE YOUR HEADLIGHTS. ALSO IT CAUSES THE HEADLIGHTS TO FLICKER AT OTHER DRIVERS AND THEY MAY THINK THAT I AM HAVING OTHER ISSUES. I ALSO HAVE A 16 YEAR OLD DAUGHTER WHO IS DRIVING MY CAR AND IT CONCERNS ME THAT THIS HAD HAPPENED WHEN SHE IS DRIVING AND MAY NOT BE ABLE TO KNOW WHAT TO DO TO FIX THE SITUATION.
Engine, Jun 1, 2015
2.0 TURBO ENGINE. DRIVING ON HIGHWAY, VEHICLE STALLED WITHOUT FLASHING ANY WARNING LIGHTS. PULLED TO THE SIDE OF THE HIGHWAY AND CHECKED ALL FLUIDS, NONE WERE BELOW MINIMUM LEVEL. HAD CAR TOWED TO DEALER ON THE SAME DAY, DEALER CALLED ME TWO DAYS LATER TO SAY THAT ENGINE IS SEIZED AND IT WILL BE $8900 TO REPLACE THE ENGINE.
Electrical system, Exterior lighting, May 30, 2015
RIDING DOWN THE INTERSTATE LOOK THROUGH MY SIDE MIRROR AND NOTICED MY TAIL LIGHT HANGING OFF AND IT FELL OFF BEFORE I COULD STOP TO CHECK IT,AND WHEN I DID STOP I NOTICED THE ONE ONE THE OPPOSITE SIDE WAS ABOUT TO DO THE SAME.
Steering, May 30, 2015
WHENEVER I MAKE A TURN THE STEERING WHEEL MAKES A CLICKING NOISE. I WAST OLD THAT IT COULD BE THE FLEX COUPLING IN THE STEERING COLUMN AND THAT OTHER PEOPLE HAS TAKEN THEIR CARS WITH THE SAME PROBLEM TO THE DEALERSHIPS TO GET THE PROBLEM FIXED. BUT WHEN I WENT TO THE DEALERSHIP THEY SAID THAT IS NO RECALL FOR MY CAR. I'M TRYING TO FIGURE OUT IF I DO RATE THE RECALL BECAUSE IT DOES CONCERN 2011 SONATA AND I DO HAVE A 2011 SONATA.
Steering, May 29, 2015
DETECTED SLACK IN STEERING WHEEL, ACCOMPANIED WITH THUNK AND NOISE THAT IS BOTH FELT AND HEARD. SLACK AND NOISE IS PREVALENT WITH ENGINE RUNNING OR ENGINE OFF. A SLIGHT BUT DISTINCT ROTATIONAL NOISE IS ALSO HEARD AT IDLE. PROBLEM APPEARS TO BE CONSISTENT WITH WORN OR LOOSE STEERING COMPONENTS.
Steering, May 28, 2015
WHEN TRAVELING AT LOW SPEEDS CAR MAKES A CLUNKING SOUND. WAS VERY CONCERN SOMETHING WAS WRONG WITH THE SUSPENSION, TOOK THE CAR TO MY MECHANIC. THE MECHANIC PUT THE VEHICLE ON THE LIFT AND FOUND THE SUSPENSION TO BE IN GOOD SHAPE. HE THEN TEST DROVE THE CAR AND STATED THERE IS A PROBLEM WITH THE 2011 SONATAS WITH THE POWER STEERING. STATED THAT A RUBBER COUPLING IN THE MOTOR DRIVEN POWER STEERING ASSEMBLY IS A COMMON PROBLEM WITH THE 2011 HYUNDAI SONATAS.
Steering, May 27, 2015
STEERING WHEEL HAS BEEN MAKING CRACKING NOISES. I TOOK MY CAR TO THE VANDERGRIFF HYUNDAI DEALERSHIP AND WAS TOLD THIS WAS HAPPENING TO OTHERS AND IT WAS THE FLEX COUPING IN THE STEERING COLUMN DUE TO MATERIAL FAILURE WHICH COULD RESOLUTE IN LOSS OF STEERING CAPABILITY INCREASING THE RISK OF A CRASH. I WAS TOLD THE ORIGINAL MATERIAL IN THE STEERING WHEEL IS A THICK PIECE OF PLASTIC AND COULD CRACK EASILY AND HYUNDAI HAD SENT A REPLACEMENT PIECE, WHICH IS MORE FLEXIBLE AND DURABLE, TO THE DEALERSHIPS BUT I WAS FORCED TO PAY NEARLY $500 EVEN THOUGH HYUNDAI IS AWARE OF THE PROBLEM. I INQUIRED ABOUT A RECALL LINKED TO THE PROBLEM AND WAS TOLD, THERE IS NO CURRENT RECALL. THIS IS A SAFETY ISSUE.
Engine, May 27, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000.
Engine, May 27, 2015
DRIVING DOWN THE INTERSTATE I HEARD AND FELT A FAINT PUDDERING. I LOOKED DOWN AND MY OIL LIGHT WAS ON. I WAS ABLE TO IMMEDIATELY EXIT. AS I WAS GOING ON THE OFF RAMP THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO BARELY PULL INTO A PARK AND RIDE. 20 MINUTES LATER OIL WAS EVERYWHERE. THE CAR NEVER OVERHEATED, AND THERE WAS A TRAIL OF OIL FROM THE ROAD TO MY CAR. SINCE I HAD TAKEN IT TO THE GET THE OIL CHANGED JUST ON THE 5TH OF MAY, JUST 10 DAYS EARLIER. I HAD THE CAR TOWED TO THAT FACILITY. THE PISTON INTERNALLY SLAMMED THROUGH THE ENGINE PUNCHING A HOLE IN THE ENGINE WALL, AND LEAKING OIL FROM THE ENGINE. THE ENGINE DID NOT CEASE. PIECES AND PARTS OF BOLTS AND SIDE WALL WERE FOUND BY THE MECHANIC.
Other or unspecified, Service brakes, May 23, 2015
WAS TOLD THE BRAKE SWITCH PAD CAME APART. ALSO PEDAL STOPPER WAS INVOLVED. .BOTH INCIDENTS OCCURRED AS I WAS STOPPED AT A LIGHT WANTING TO MAKE A LEFT HAND TURN WHEN THE CAR MADE A VERY SLOW MOVEMENT TO MOVE FORWARD, THEN STALLED UNTIL I KEPT FRANTICALLY HITTING THE GAS PEDAL TO GET OUT OF THE WAY OF ONCOMING TRAFFIC AND TRYING TO PREVENT GETTING HIT FROM THE BACK BECAUSE MY CAR WASN'T EXPECTED TO STOP DEAD IN ITS TRACKS. I CALLED AAA WHO TOWED MY CAR INTO DEALERSHIP ON N.E. 6TH AVENUE IN DELRAY BEACH, FLORIDA 33483. THE ABOVE PARTS WERE NOTED ON MY INVOICE. DUE TO THE DANGER, I WOULD ABSOLUTELY PUT OUT A RECALL BEFORE SOMEONE GETS HURT OR WORSE. PARTS NO. 32876-3Q100
Engine, May 21, 2015
WHILE DRIVING HOME THE CAR JUST STOPPED AND SHUT OFF. BEFORE SHUTTING OFF IT WAS LIKE THE CAR LOST ALL POWER. WHAT I MEAN IS THAT THE EVEN THOUGH THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT MOVE. I HAD TO LEAVE MY CAR ON SIDE OF A VERY DARK AND DANGEROUS ROAD. THE NEXT DAY I WENT TO RETRIEVE MY CAR. I SAW OIL SPOTS ON THE GROUND WHERE I HAD PULLED OFF THE ROAD AND UNDER THE HOOD. AGAIN, MY CAR WOULD NOT START, SO I HAD TO TOW IT HOME. I CALLED TUSCALOOSA HYUNDAI AND THEY TOLD ME THAT SINCE MY CAR WAS PAST THE MILEAGE WARRANTY THAT THE COST WOULD BE ON ME AND THAT I WOULD NEED A NEW MOTOR. I INFORMED THE MECHANIC ABOUT THE COMPLAINTS ON THE 2011 MODEL AND I WAS HAVING THE SAME ISSUES BEFORE MY CAR STOPPED. JOHN TOLD ME THAT, I JUST CANT BELIEVE EVERYTHING THAT I READ. I'M VERY UNSATISFIED WITH HIS COMMENT. HE TOLD ME THAT I WOULD JUST NEED A NEW ENGINE. I CAN NOT AFFORD THIS. I KNOW THAT I HAVE TAKEN CARE OF MY CAR AND FOR HYUNDAI TO SAT THIS IS MY FAULT IS GARBAGE. THEY KNOW THAT THEY HAVE MESSED UP AND ARE REFUSING TO FIX THIS PROBLEM. THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR PREMATURE ENGINE FAILURE. I JUST DONT KNOW WHAT ELSE TO DO. I HAVE BEEN WITHOUT MY CAR FOR 6 MONTHS NOW AND I HAVEN'T GOTTEN ANY WHERE. I STILL HAVE A CAR NOTE AND INSURANCE.
Engine, May 21, 2015
WAS DRIVING HOME WITH MY 11 YEAR OLD DAUGHTER DURING RUSH HOUR WHEN THE CAR JUST DIED IN THE MIDDLE OF THE ROAD. COULDN'T START IT UP, THEN IT STARTING TO SMELL LIKE FIRE AND A LOT OF SMOKE WAS COMING OUT OF THE ENGINE. HAD TO JUMP OUT OF CAR AND GET IT TOWED TO DEALER. THIS WAS AFTER A SIMILAR INCIDENT HAPPENED A WEEK BEFORE ON MY WAY TO WORK WHERE THE CAR JUST STALLED OUT AND STOPPED IN THE MIDDLE OF THE ROAD. BROUGHT IT INTO HYUNDAI DEALER AND THEY SAID I HAD A "SLUDGE" PROBLEM. THEY RAN A DIAGNOSTICS TEST, BUT NOTHING CAME BACK. TOLD ME TO TAKE TO A REPUTABLE CAR REPAIR PLACE AND GET THE OIL CHANGED BECAUSE THEY DIDN'T WANT TO BE LIABLE. WHEN I TOOK IT TO FIRESTONE, THE GUY THERE TOLD ME IT WASN'T A SLUDGE PROBLEM AND THE OIL WASN'T AS BAD AS HYUNDAI MADE IT OUT TO BE. HE CHANGED THE OIL THERE, THEN A WEEK LATER THE ENGINE DIED AGAIN IN THE MIDDLE OF THE MAIN ROAD AND STARTED SMOKING. I LOOKED IT UP AND SAW NUMEROUS OTHER SIMILAR COMPLAINTS ABOUT THE SAME EXACT THING HAPPENING TO OTHER PEOPLE WITH 2011 SONATAS. THEY ARE TRYING TO TELL ME IT'S MY FAULT AND WILL PROBABLY NOT BE COVERED AND WILL COST ME ABOUT $6,000 TO FIX THE ENGINE. IF SO MANY OTHER PEOPLE HAVE THE SAME ISSUE, THEN IT IS NOT MY FAULT, IT SHOULD BE A RECALL (A DANGEROUS LIFE THREATENING ONE) FROM HYUNDAI AS THE CAR CAN JUST STOP IN THE MIDDLE OF THE HIGHWAY! MY DAUGHTER REFUSES TO GET IN THE CAR AGAIN. WAITING TO HEAR WHAT THEY SAY, BUT I SHOULD NOT HAVE TO PAY FOR A FAULTY ENGINE PROBLEM THAT HYUNDAI IS AWARE OF.