2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Engine, May 6, 2021
MY CAR LOSS POWER WHILE DRIVING FROM WORK AND SHUT OFF ALONG WITH A SLIGHT TICK. IT WOULDN'T START AND RESULTED IN ME GETTING IT TOWED.
Electrical system, Other or unspecified, May 5, 2021
I WAS DRIVING APPROXIMATELY 55 MPH ON A HIGHWAY AND IT STARTED RAINING. I TURNED MY HEADLIGHTS ON AND THE TRACTION CONTROL LIGHT CAME ON. I ALSO LOST ACCELERATION POWER UNTIL I COMPLETELY LET OFF THE GAS PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST MONTH. I ALSO AM UNABLE TO SET THE CRUISE CONTROL IF MY HEADLIGHTS ARE ON.
Steering, May 1, 2021
MY EPS (ELECTRIC POWER STEERING) LIGHT AND TRACTION LIGHT CAME ON AND THE STEERING WHEEL LOCKED UP.
Engine, Apr 27, 2021, fire
TL*THE CONTACT'S DAUGHTER OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN DECEMBER FOR UNKNOWN RECALLS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE BEGAN TO PRODUCE SMOKE FROM THE ENGINE COMPARTMENT THROUGH THE DASHBOARD. THE CONTACT'S DAUGHTER WAS ABLE TO PULL OVER AND EXITED THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENT WERE CALLED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE FAILURE CAUSE WAS NOT DIAGNOSED BY THE DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Engine, Apr 26, 2021
THEY'RE WAS A RECALL ON MY CAR ENGINE CODE P1326 BUT I HAVE LOOKED ON THE THE MANUFACTURERS WEBSITE ON THE CODE ITS NO RECALL AVAILABLE AND THE VEHICLE HAD STALLED ON ME GOING UP A HILL ON A HIGHWAY AND THE P1326 ENGINE CODE SHOWED UP ON MY CAR.
Fuel system, Gasoline, Seat belts, Apr 21, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE SEAT BELT FAILED TO LATCH PROPERLY. THE CONTACT'S DAUGHTER FORCED THE SEAT BELT INTO THE LATCH TO SECURELY LATCH THE SEAT BELT. ADDITIONALLY, THE CONTACT STATED WHILE REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THAT THERE WAS NO FUEL IN THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO APPLE VALLEY HYUNDAI (2934 VALLEY AVE, WINCHESTER, VA 22601, (855) 463-5530) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V617000 (SEAT BELTS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Apr 20, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN SHE HEARD A KNOCKING SOUND AND THE AIR BAGS LIGHT ILLUMINATED. HYUNDAI BRUNSWICK (5400 ALTAMA AVE #2, BRUNSWICK, GA 31525) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
Engine, Apr 16, 2021
TL* THE CONTACT'S STEPDAUGHTER OWNS A 2011 HYUNDAI SONATA. THE CONTACT'S STEPDAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 108,215.
Engine, Apr 13, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE SUDDENLY FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD SEIZED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 100,000. JFT
Engine, Apr 5, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE VEHICLE SHUT-OFF WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT WENT TO KENDALL HYUNDAI (15895 S DIXIE HWY, MIAMI, FL 33157) AND WAS INFORMED TO TOW THE VEHICLE IN TO BE DIAGNOSED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Air bags, Seat belts, Apr 2, 2021
AFTER PURCHASING THIS CAR IN 2018, I LEARNED THIS VEHICLE HAD MANY RECALLS. AFTER DISAGREEMENTS AND ARGUMENTS HYUNDAI, SUPPOSEDLY INSTALLED A BRAND NEW ENGINE. I WAS THEN NOTIFIED THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE OTHER 'RECALLS' ON THIS VEHICLE. AFTER MORE DEBATES AND ARGUMENTS THEY CLEARED OUT ALL OF THE 'RECALLS' ON THIS VEHICLE AS IF THEY WERE FIXED, AND THEY WERE NOT FIXED. THIS IS A SAFETY HAZARD AND NEEDS TO BE INVESTIGATED. I STILL HAVE MANY ISSUES WITH THE 'SO-CALLED' RECALLS SUCH AS AIRBAGS, DRIVER SEATBELT AND STEERING COLUMN.
Engine, Mar 31, 2021, fire
ENGINE FAILED / BLEW WHILE DRIVING.
Steering, Air bags, Forward collision avoidance, Mar 25, 2021
I BOUGHT MY VEHICLE FROM A LOCAL DEALERSHIP A WEEK AGO. THE HORN AND NONE OF THE FEATURES ON THE STEERING WHEEL WORK. THE FRONT PANEL OF THE STEERING WHEEL FEELS LOSE. I ALSO SMELL GAS OFTEN AND MY LEFT MUFFLER SMOKES AND I SOMETIMES SMELL BURNING RUBBER. NAVIGATION DOES NOT WORK AS IT SHOULD AND MY XM FEATURES DON'T WORK BECAUSE OF A BAD XM ANTENNA (SHARK FIN.) THERE IS VIBRATION IN THE STEERING WHEN BRAKING. MY TIRE PRESSURE LIGHT BLINKS AND THEN STAYS ON. THE KEY DOESN'T OPERATE THE LOCKS SOMETIMES.
Structure, Mar 24, 2021
MY HOOD TO MY CAR KEEPS FAILING DOWN ON MY HEAD EACH AND EVERY TIME I LOOK UNDER THE HOOD . IT JUST RECENTLY START TO HAPPEN AS I NEVER EXPERIENCED THIS BEFORE . MY LOCAL HYUNDAI DEALERSHIP SAID THEY ARE PISTONS THAT NEEDS TO BE REPLACED . IF THIS IS A DEFLECT AS A CONSUMER SHOULD I BE SUBJECTED TO PAY TO REPLACE THE COST TO FIX DEFECTED PRODUCT .,
Engine, Mar 22, 2021
INCREASED OIL CONSUMPTION AND ENGINE KNOCKING. HYUNDAI NOT HONORING THEIR COMMITMENT TO REPLACE ENGINE FREE OF COST
Engine, Mar 22, 2021
MY SON WHO IS 18 HAD MY SONATA IN OSKALOOSA IOWA HE WAS DRIVING BACK TO HIS COLLEGE CAMPUS ON FEB, 27, 2021. WHILE DRIVING HIS ENGINE SEIZED UP (THE MECHANIC SAYS IT HAS BEARING AND ROD DAMAGE.) MY SON'S ONLY SAVING GRACE WAS THE FACT THAT THE CAR CONTINUED TO ROLL AND HE WAS ABLE TO GET IT TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED. HIS FRIENDS AND HIMSELF PUSHED THE CAR INTO A RADIO STATION PARKING LOT AND HAD TO FINISH WALKING BACK TO CAMPUS. ROSS SAID THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. THE MECHANIC PICKED UP THE SONATA ON THE FOLLOWING MONDAY. THE SONANTA MY SON SAID HAD STALLED OUT A COUPLE OF TIMES BEFORE THE ENGINE SEIZED BUT HE THOUGHT IT WAS DUE TO THE EXTREMELY COLD WEATHER AND CONDENSATION HAD DEVELOPED IN THE GAS TANK SO HE PUT STP IN THE GAS TANK. I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THE 2011 SONATA'S HAD A HISTORY OF ENGINE PROBLEMS, RECALLS, AND A LAW SUIT IN 2015 DUE TO RODS AND BEARING ISSUES. I CONTACTED HYUNDAI USA TO TRY AND RESOLVE THIS MATTER AND SEE WHAT ALL IS NEEDED TO BE DONE. HYUNDAI HAS DONE NOTHING BUT GIVE ME THE RUN AROUND, TRANSFERRING ME FROM ONE DEPARTMENT TO ANOTHER WITH ALL CLAIMING ITS NOT THEIR AREA. I'VE TRIED CALLING 4 TIMES AND EVEN ONE TIME LINDA IN THE SETTLEMENT DEPT. HUNG UP ON ME WHEN I TRIED ASKING QUESTIONS ABOUT WHAT I NEED TO DO. ALL I WAS GIVEN A CASE NUMBER 18065084 AND TOLD ALISHA WAS MY CASE MANAGER BUT SHE APPEARS TO NEVER BE IN AND HAS NOT ONCE TRIED TO MAKE CONTACT WITH ME. I BELIEVE HYUNDAI IS NOT TRYING TO HONOR THE COURT DIRECTIVES AND ARE HAVING CARS WITH BAD ENGINES LEFT OUT ON THE ROADS.
Electrical system, Other or unspecified, Mar 19, 2021
CAR WOULD NOT START TOOK IT TO DEALERSHIP THEY SAID ALTERNATOR WAS BAD HAD IT TOOK IT TO MECHANIC SHOP PAID 300 ALTERNATOR DROVE IT TO CAR WASH CAR WOULD NOT START AGAIN. WAS TOLD IT HAS SOMETHING TO DO WITH PUSH TO START AND SENSOR IN BREAK PEDAL. PAID CASH FOR THE VEHICLE DROVE IT FROM THE INDIVIDUAL I BOUGHT FROMS LOCATION TO THE STORE AND IT'S LEFT ME STRANDED EVER SINCE. DEALERSHIP KEEPS DIAGNOSING ALTERNATOR, STARTER GET ONLINE AND READ AND THERE ARE COMPLAINTS AND EVEN VIDEOS ON YOU TUBE ABOUT THIS SAME ISSUE BUT HYUNDAI REFUSES TO FIX IT. WISH I HAD NEVER THROW MY MONEY DOWN THE DRAIN NOW I'M JUST OUT OF A CAR NO WAY TO WORK AND DON'T KNOW WHAT I'M GONNA DO. POURED EVERY LAST PENNY I HAVE INTO IT AND IT STILL WILL NOT START. SINGLE MOTHER OF TWO CHILDREN NO FINANCIAL HELP OTHER THAN MY WORK INCOME WHICH I MAY NOT HAVE MUCH LONGER IF I'M UNABLE TO HAVE TRANSPORTATION TO GET THERE. THANKS HYUNDAI WHAT A WAY TO TREAT CUSTOMERS WHO'S PUT FAITH IN YOUR VEHICLES.
Engine, Mar 11, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Other or unspecified, Engine, Mar 10, 2021, fire
ON MARCH 1, 2021, I NOTICED AN ODD SMELL WHILE IDLING IN LINE. TURNED CAR OFF UNTIL IT WAS MY TURN. THE SMELL WAS GONE ONCE I TURNED IT BACK ON, SO THOUGHT IT WAS ANOTHER CAR AND DROVE TO WORK. THAT EVENING, SMELL STARTED AGAIN AFTER DRIVING A FEW MILES TO PARENT'S HOUSE. PARKED THE CAR AT PARENT'S AND ARRANGED TO DRIVE IT TO MECHANIC THE NEXT MORNING AFTER HAVING MY FATHER CONFIRM THERE WAS WATER IN THE RADIATOR AND THE OIL WASN'T TOO LOW. ENGINE TEMP GAUGE WAS NORMAL. CHECK ENGINE LIGHT WAS ON, BUT HAD BEEN FOR THE LENGTH OF TIME I HAD CAR. I HAD IT CHECKED SEVERAL TIMES- ISSUE WOULD BE SUPPOSEDLY FOUND, BUT IT WOULD ALWAYS COME BACK ON. I WAS LED TO BELIEVE IT WAS A FAULTY SENSOR ISSUE. THERE WAS NOTHING OBVIOUSLY WRONG WHEN WE LOOKED UNDER THE HOOD AND HAD NO REASON TO THINK IT WOULD NOT BE SAFE TO DRIVE THE SHORT DISTANCE TO THE MECHANIC. NEXT MORNING, MARCH 2, 2021, I INTENDED TO DRIVE THE CAR TO THE SHOP SO THEY COULD ADDRESS THE ISSUE CAUSING THE SMELL, AND FATHER FOLLOWED BEHIND. CAR SEEMED FINE AT FIRST, BUT AFTER A COUPLE OF MILES DRIVING ON SURFACE STREETS, THE SMELL CAME BACK. PULLED OVER AND TURNED OFF CAR, THINKING THAT I WOULD NEED TO HAVE THE CAR TOWED THE REMAINDER OF THE WAY. I SAW SOMETHING COME FROM UNDER HOOD. MY FATHER, WHO HAD BEEN FOLLOWING BEHIND, ASKED ME TO POP THE HOOD. AS I CLIMBED BACK IN THE CAR TO POP THE HOOD, I REALIZED THERE WAS SMOKE INSIDE THE CAR. I GOT OUT, TOLD MY DAD THAT THERE MIGHT BE A FIRE AS THERE WAS SMOKE INSIDE THE CAR. AS WE HAD THAT DISCUSSION, SMOKE STARTED POURING FROM UNDER THE HOOD, AND WE BACKED AWAY FROM THE VEHICLE AND CALLED 911. WITHIN SECONDS, THERE WERE VISIBLE FLAMES AND THE WHOLE FRONT OF THE VEHICLE WAS ENGULFED IN FLAME. TODAY, MARCH 10, 2021, I WAS MADE AWARE THAT 2011 HYUNDAI SONATAS WERE INCLUDED IN A LIST OF VEHICLES KNOWN TO CATCH FIRE, SO I AM FILING THIS NOTIFICATION.
Power train, Engine, Mar 10, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT SIDE OF THE ROAD. THE CONTACT HAD TO CONTROL THE STEERING WHEEL FOR THE VEHICLE TO DRIVE STRAIGHT AHEAD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE ENGINE LOCKED UP AND THE VEHICLE CEASED. THE VEHICLE WAS TOWED TO ANTWERPEN HYUNDAI OF CLARKSVILLE (12440 AUTO DR, CLARKSVILLE, MD 21029) TO BE DIAGNOSED. THE CONTACT REQUESTED THAT THE CONTACT PROVIDE INFORMATION ON OIL CHANGE INTERVALS WHICH WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Vehicle speed control, Engine, Mar 9, 2021
I WAS DOING 60 AND MY CAR JUST DIED OUT OF NO WHERE ON MARCH 9 2021. I THEN GOT IT TO START AND EVERY TIME I PICK UP SPEED IT DIES AGAIN. I SMELL WHAT MAY BE ELECTRICAL BURNING. I CALLED DEALERSHIP IN VANDAILA THEY SAID NO RECALL ON MOTOR SO I HAVE TO FIGURE THE PROBLEM OUT.
Steering, Mar 7, 2021
STEERING GETS LOCKED WHILE DRIVING CANNOT MAKE RITE OR LEFT TURNS AS NEEDED, ALSO IT MAKES KNOCKINGS SOUND WHILE TURNING. CAR GOT 45OOO MILES & GOT 6-7 RECALLS FOR DEFERENT ITEMS, VERY DANGEROUS, ALMOST INVOLVED IN ACCIDENT COUPLE OF TIMES. CALLED DEALER, THEY SAID IS NOT COVER IN WARRANTY & IT COST $500 TO 1000 DEPEND ON PARTS, LABOR REQUIRED.
Steering, Mar 3, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE STEERING WHEEL FAILED TO OPERATE AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE STEERING TO THE LEFT AND TO THE RIGHT AND THE STEERING WHEEL RESUMED NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Exterior lighting, Mar 1, 2021, fire
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT HER TAIL LIGHT BULBS HAD REPEATEDLY FAILED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY HAVE REPEATEDLY REPLACED BOTH TAIL LIGHTS; HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO BAKERSFIELD HYUNDAI(5300 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THEY INFORMED HER THAT THE DRIVER SIDE TAIL LIGHT MELTED AND THAT PASSENGER SIDE TAIL LIGHT HARNESS HAD SHORTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Feb 26, 2021, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, HE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT SUFFERED INJURIES TO HIS CHEST WHEN THE SEAT BELT RETRACTED DURING THE COLLISION. MEDICAL ATTENTION WAS RECEIVED AS THE CONTACT WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS LEAVING THE HYUNDAI DEALER WHEN THE COLLISION OCCURRED AFTER GETTING THE STEERING WHEEL AND A FLAT TIRE REPAIRED, BUT THE DEALER WAS NOT AWARE OF THE COLLISION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.