2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Engine, Mar 8, 2020
IT JERKS TIME TO TIME WE TOOK IT TO A LOCAL HYUNDAI DEALERSHIP AND THEY SAID THEY CHECKED TRANSMISSION AND TEST CAME BACK FINE. I HAVE A 3 YEAR OLD AND THE INTERMITTENT JERKING SCARES US. IT HAPPENS WHEN IT HAS DIFFICULTY SHIFTING SOMETIMES. DON'T KNOW WHEN TO EXPECT IT. IT CUT OFF ONE DAY IN CITY STREETS THEN STARTED BACK. ON HIGHWAY IT DOESN'T HAVE AS MANY PROBLEMS , BUT EVERY NOW AND THEN I HAVE TO MANUALLY SHIFT ON HIGHWAY. IT IS A HYBRID SONATA 2011
Engine, Mar 4, 2020, fire
I WAS DRIVING THIS VEHICLE ON THE HIGHWAY AND THE ENGINE JUST CAUGHT FIRE AND THE VEHICLE BURNT DOWN
Engine, Mar 2, 2020
WHILE EXITING THE FREEWAY, MY ENGINE, EPS, BATTERY AND OIL LIGHTS ALL WENT ON AND MY ENGINE STALLED OUT. THIS RESULTED IN A TOW TO AN AUTO REPAIR SHOP, WHERE I WAS TOLD THERE WAS LIKELY A ROD BEARING FAILURE IN THE ENGINE, WHICH REQUIRES REPLACING THE ENGINE. AFTER SOME RESEARCH, I DISCOVERED ACTIVE HYUNDAI RECALL 132 - ENGINE INSPECTION / REPLACEMENT, WHICH IS VERY SIMILAR TO WHAT I EXPERIENCED.THIS RECALL IS NOT CURRENTLY ASSOCIATED WITH MY VIN, HOWEVER, DESPITE FITTING THE DESCRIPTION AND MODEL YEARS AFFECTED. SHOULDN'T I HAVE BEEN ISSUED A RECALL NOTICE FOR THIS?
Engine, Feb 27, 2020, fire
TL* THE CONTACT OWNED 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING WAS ON THE HIGHWAY, THE SPEEDOMETER STARTED TO GO CRAZY. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO THE DRIVEWAY AT HER RESIDENCE, SHE SAW SMOKE COMING FROM THE ENGINE, THE VEHICLE BLOWUP. THE DRIVER AND PASSENGERS WAS ABLE TO EXIT THE VEHICLE SAFELY AND DID NOT SUSTAINED ANY INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILE A REPORT. A POLICE REPORT WAS ALSO FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND LATER WAS TOWED BY AN INSURANCE COMPANY LOT. WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Engine, Feb 27, 2020
I WAS DRIVING ON A CITY STREET IN KERNERSVILLE, WHEN THE MOTOR LOCKED UP AND ALMOST CAUSE ME TO WRECK. THE MOTOR HAD AROUND 120,000 MILES ON IT.
Other or unspecified, Feb 24, 2020
MY CAR IS BURNING A EXTREME AMOUNT OF OIL. AFTER FILLING UP MY OIL OR GETTING A OIL CHANGE WITHIN TWO WEEKS I'M DOWN TO ONE QUART OF OIL.
Engine, Feb 24, 2020
THE ENGI E FAILED RENDERING THE VEHICLE INOPERABLE
Power train, Feb 21, 2020
OUR CAR HAD A RECALL, THE RECALL WAS FIXED IN 2014, BUT IT HAS SINCE BROKEN. DURING THAT TIME WE HAVE PUT ONLY 30,000 MILES ON THE CAR. THE TRANSMISSION CABLE SNAPPED AND THEY ARE CHARGING US $1000 TO FIX SOMETHING THAT THEY SAID THEY FIXED. THIS IS A PART THAT SHOULDN'T BREAK FOR THE WHOLE LIFE OF THE CAR. OUR CAR HAD A RECALL, IT WAS REPAIRED BY HYUNDAI, AND THEY ARE REFUSING TO REPAIR THE 'REPAIRED' WORK. WE CALLED HYUNDAI CORPORATE OFFICES AND GOT THE RUN AROUND. I FEEL, IF THIS WAS A NATIONAL ISSUE, TO WHERE THEY HAD TO RECALL 850,000 CARS, THEY MUST HAVE BEEN A SERIOUS ISSUE. THEY FIXED OUR CAR 5 YEARS AGO AND SOMETHING THAT SHOULDN'T BREAK IN THE LIFE OF THE CAR BREAKS. PLEASE ADVISE US WHAT OUR NEXT STEP IS,. THANK YOU FOR YOUR TIME AND CONSIDERATION
Steering, Feb 20, 2020
CAR LOSES POWER STEERING AT RANDOM TIMES, BUT MOSTLY ON THE HIGHWAY. RECALL CAMPAIGNS 143 AND 097 ARE RELATED TO THE ISSUE AND WERE LOOKED AT BY THE DEALERSHIP AND "FIXED," HOWEVER, I BELIEVE THIS TO BE A REPEAT CAMPAIGN. I HAVE TAKEN THE CAR TO BILL DUBE HYUNDAI IN WILMINGTON, MA AND THEY SAID I WOULD NEED A NEW STEERING COLUMN, AND THAT IT IS NOT RELATED TO EITHER RECALL. I SPOKE WITH HYUNDAI CONSUMER AFFAIRS AS WELL, AND OPENED A CASE. HYUNDAI CONSUMER AFFAIRS CALLED THE DEALERSHIP, BUT THE DEALERSHIP TOLD THEM THE SAME THING THEY TOLD ME, THAT WHAT IS HAPPENING IS NOT RELATED TO THE RECALLS. I THEN HAD MY LOCAL MECHANIC AT KING'S AUTO IN READING, MA LOOK AT THE CAR. HE BELIEVES THAT THE CAR DOES NEED MDPS ASSEMBLY 56310-3Q200-QQH. RESEARCH TELLS ME THAT IT SEEMS A LOT OF OTHER HYUNDAI SONATA OWNERS HAVE EXPERIENCED THE SAME PROBLEM WITH LOSING THE POWER STEERING, WHICH IS OBVIOUSLY VERY DANGEROUS. I BELIEVE HYUNDAI IS NOT ACKNOWLEDGING THE ONGOING PROBLEM, AND SHOULD FIX THIS AT NO CHARGE. THANK YOU.
Steering, Feb 19, 2020
CLICK SOUND IN STEERING THAT IS A SPUR LIKE NON METAL GEAR WHICH FRACTURES THAT HAS EXISTED IN THESE VEHICLES FOR THE PAST 10 YEARS MODELS. IS THERE A DANGER IN ANY OF THESE VEHICLES LIKE MINE THAT FREQUENTLY HAVE THIS ,STEERING WHEEL MOVEMENT SOUND PROBLEM. LOUDEST WHILE STATIONARY WITH ENGINE NOT OPERATING IN MY GARAGE.
Air bags, Feb 19, 2020
HORN COVER PRESSES DOWN ON AIRBAG CONNECTOR CAUSING THE AIRBAG TO LIGHT TO COME ON. THIS COULD CAUSE THE AIRBAG TO FAIL TO INFLATE IN A CRASH.
Air bags, Seat belts, Feb 19, 2020
THE AIR BAG WARNING HAS BECOME CONSTANT RANDOMLY AND DOESN'T GO AWAY AFTER SEATBELT ARE BUCKLED
Exterior lighting, Other or unspecified, Feb 13, 2020
THE BRAKES LIGHTS AND HEAD LIGHTS GOES OUT ALOT.. BULBS MELTING INTO SOCKET AND BURNING OUT FREQUENTLY AND HAVING TO REPLACE THE WHOLE ASSEMBLY. IT'S VERY HAZARD BECAUSE IT CAN CATCH FIRE. I WAS DRIVING ON HIGHWAY DOING RAIN AND NOTICED MY HEAD LIGHT JUST WENT OUT AND I PULLED OVER TO CHECK AND CHECKED THE BACK AS WELL CAUSE I SMELLED SOMETHING BURNT. THE REAR BREAK LIGHT WAS BURNT AND MELTED INTO SOCKET. I'VE REPLACED THE BACK ASSEMBLY ALEAST ONCE TO TWICE A YEAR.
Electrical system, Feb 7, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED, AND THE HORN AND SEVERAL CONTROLS ON THE STEERING WHEEL BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE ODOMETER WAS INOPERABLE. THE CONTACT STATED THAT AN UNKNOWN AIR BAG REPAIR WAS PERFORMED ON THE VEHICLE AT KENDALL HYUNDAI DEALER, (15895 S DIXIE HWY, MIAMI, FL 33157, (855) 510-3093). THE VEHICLE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR THAT GO TO THE GROUNDED WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Electrical system, Exterior lighting, Feb 5, 2020
ON WEDNESDAY, FEBRUARY 5, 2020, I WAS AT A TRAFFIC LIGHT WHEN SOMEONE MOTIONED TO SPEAK TO ME IN REGARDS TO MY DRIVER SIDE BRAKE LIGHT BEING OUT. I PROCEEDED TO DRIVE TO MY DEALERSHIP TO GET IT CHANGED OUT KNOWING IT WAS PROBABLY JUST A BURNT OUT BULB. THE DEALERSHIP SERVICE PERSONNEL INFORMED ME THAT THE WHOLE SOCKET WHERE THE LIGHT BULB SITS IN HAD MELTED. THIS CAUSED ALOT OF EROSION IN THE BULB SOCKET AND AFFECTED THE WIRING AS WELL. I FEEL DEEPLY THAT THIS CAN CAUSE A FIRE CONSIDERING THE LIGHT BULB BUSTED AND CAUSED THE WHOLE INSIDE OF THE SOCKET TO MELT. I PAYED $150.00 TO REPAIR THE SOCKET AND WIRING TO FIX THE PROBLEM FOR NOW. I WAS TOLD IT MAY NOT LAST LONG. I'M HOPING THIS PROBLEM DOESN'T LINGER AND CREATE MORE PROBLEMS. I AM VERY CONCERNED ON HOW THESE LIGHT BULBS POP AND MELT EVERYTHING. I WOULD LIKE THIS TO BE TREATED AS A SAFETY ISSUE. PLEASE HELP ME RESOLVE THIS ISSUE. THANK YOU FOR YOUR TIME AND HAVE A GREAT DAY.
Steering, Feb 5, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS EXTREMELY LOOSE AND AN ABNORMAL NOISE WAS COMING FROM THE STEERING WHEEL. THE CONTACT REACHED OUT HYUNDAI OF SOUTH BRUNSWICK 3905 US-1, MONMOUTH JUNCTION, NJ 08852, (888) 622-0707, BY PHONE AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING) OR 10V457000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
Engine, Feb 5, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT HAD APPEARED WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP. THE CONTACT SPOKE WITH LEN STOLER HYUNDAI 11279 REISTERSTOWN RD, OWINGS MILLS, MD 21117 WHO INFORMED HER THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Air bags, Feb 5, 2020
HI I HAVE HAD AN ISSUE WITH HYUNDAI ON MY 2011 HYUNDAI SONATA. I HAD A RECALL ON MY CAR OVER A YEAR AGO AND WAS TOLD THAT MY MECHANIC COULD FIX THE RECALL AND I'D BE REIMBURSED AS LONG AS I HAVE THE PAPERWORK OF THE REPAIR AND AT THE POINT THAT I DID THE REPAIR THEY SAID THEY DIDN'T HAVE A REMEDY YET. HYUNDAI TOLD ME THAT I COULD DO THIS REPAIR AT MY MECHANIC AND I'D BE REIMBURSED. IT HAS BEEN OVER A YEAR AND COUNTLESS PHONE CALLS AND SEVERAL DOCUMENTS SENT TO HYUNDAI AND THEY HAVE REFUSED TO COMPENSATE ME FOR THE REPAIR. IF I KNEW THE REMEDY WOULD HAVE BEEN SENT OUT 6 MONTHS LATER AND THAT I WOULDN'T HAVE BEEN REIMBURSED I WOULD HAVE LET HYUNDAI DO THIS REPAIR BUT THE DEALERSHIP SAID I'D BE REIMBURSED AND I HAVE TRIED FOR ALMOST 1.5 YEARS TO GET A REIMBURSEMENT AND THEY ALWAYS GIVE ME THE RUN AROUND. THE DEALERSHIP SAID THEY'D REIMBURSED ME IF I HAD MY PAPERWORK AND FILE A REIMBURSEMENT CLAIM. BUT THEY FAILED TO PAY ME STILL TO THIS DAY AND HAVE NOT ALLOWED ME TO TALK TO ANYONE TO HELP ME GET COMPENSATED FOR THIS RECALL. SO I CONTACTED Y'ALL TO FILE THIS COMPLAINT. ANY HELP WOULD BE GREATLY APPRECIATED.
Engine, Feb 4, 2020, fire
MY CAR CAUGHT FIRE AND WAS NOT INVOLVED IN AN ACCIDENT. I WAS GOING AROUND 30MPH, ALL THE DASHBOARD LIGHTS CAME ON, THE CAR WOULD NOT ACCELERATE, SO I STOPPED THE CAR AND TURNED ON THE HAZARDS. THE CAR STARTED SMOKING SOON AFTER SO I LEFT THE CAR. A FEW MOMENTS LATER IT CAUGHT FIRE. I CALLED 911 AND HAD THE FIRE PUT OUT. I HAVE NEVER RECEIVED ANY NOTICES FROM HYUNDAI ABOUT MY CAR. I PURCHASED THE CAR LATE APRIL OF 2017 USED. I HAVE READ THIS ISSUE IS NOT UNCOMMON WITH THIS CAR.
Power train, Feb 4, 2020
LOUD CLUNK NOISE WILL DRIVING AND CAR WAS STUCK IN 4TH GEAR (LIMP MODE) AND CHECK ENGINE LIGHT TURNED ON. CODES P0753, P2709 AND P0758 REVEALED FAILURE OF 2 SHIFT SOLENOIDS AND LINE PRESSURE SOLENOID DUE TO TRANSMISSION WIRE HARNESS SHORTENING OUT.
Vehicle speed control, Jan 27, 2020
WHILE DRIVING THIS VEHICLE AT SLOW SPEEDS IN A PARKING LOT, THE ENGINE WENT TO FULL THROTTLE WITHOUT TOUCHING THE GAS PETAL AT ALL. THE VEHICLE WAS PUT INTO NEUTRAL AND THE ENGINE KEPT REEVING AT FULL SPEED. THERE WAS NEARLY A CRASH AS A RESULT OF THIS FAILURE. THE VEHICLE HAD TO BE TOWED TO THE DEALER SINCE THE ENGINE WOULD NOT STOP OPERATING AT FULL SPEED. IT IS NOW AT THE HYUNDAI DEALER FOR REPAIR AGAIN. THIS IS THE SECOND OCCURRENCE OF THIS ISSUE. THE SAME ISSUE OCCURRED 1 YEAR PRIOR AND A HYUNDAI SERVICE CENTER REPAIRED THE PROBLEM. THERE ARE MANY OF THESE ISSUES REPORTED ON-LINE. THE MANUFACTURER HAS APPARENTLY TAKEN NO RESPONSIBILITY. THIS VEHICLE IS NOT SAFE TO DRIVE . PLEASE HELP US WITH RESOLVING THIS ISSUE WITH THE MANUFACTURE BEFORE SOMEONE GET HURT.
Engine, Jan 25, 2020
CAR STALLED WHILE GETTING ON INTERSTATE HIGHWAY TURNED OFF STARTED IT BACKUP IT STARTED MAKING A WEIRD KNOCKING NOISE IN THE ENGINE IT SHUT RIGHT BACK OFF GOT TO EMERGENCY LANE CHECKED UNDER HOOD CHECKED FLUIDS EVERYTHING SEEMED FINE CALLED TO HAVE TOWED HOME WOULD NOT CRANK UP. NOT SURE WHERE TO GO FROM HERE, BUT FEEL LIKE THIS IS NOTHING I DID WRONG
Fuel/propulsion system, Jan 23, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT THE VEHICLE EXHIBITED SIGNS OF OIL CONSUMPTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Air bags, Jan 22, 2020
MY AIR BAG LIGHT CAME ON. SEVERAL MONTHS AGO I WENT TO THE DEALERSHIP BECAUSE I RECEIVED A RECALL NOTICE. I HAD ONE OF THE SERVICEMAN LOOK IT UP AND HE SAID HE HAD TO ORDER THE PART. WHEN IT COMES IN HE WAS GOING TO GIVE ME A CALL. I NEVER RECEIVED A CALL AND THE DEALERSHIP BEEN SHUT DOWN BECAUSE OF TITLE FRAUD. I TRIED TO GET ANOTHER DEALERSHIP TO LOOK INTO IT BUT THEY ARE SAYING THEY DON'T HAVE ME IN A RECALL LIST. I BELIEVE THE FRAUD DEALERSHIP TOOK MY CAR OFF THE LIST BEFORE FIXING THE PROBLEM. I JUST WANT MY CAR FIX SO MY SON AND I CAN DRIVE SAFE.PLEASE HELP A SINGLE MOTHER!!!
Air bags, Seat belts, Jan 22, 2020, crash
VEHICLE ROLLOVER CRASH OCCURRED MONDAY, 1/20/2020 WHILE DRIVING APPROX 45 MPH AFTER MISSING A CURVE IN THE ROAD. NO AIRBAGS DEPLOYED (DRIVER, PASSENGER, NOR SIDE) NOR DID THE SEAT BELTS PROPERLY RESTRAIN OCCUPANTS (DRIVER NOR 3 PASSENGERS).