2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Electrical system, Service brakes, Engine, Sep 10, 2019
MY BRAKES ACTING ALMOST HIT THE CURVE WHEN I WAS TRYING TO STOP,THE TRANSMISSION STALLED ALMOST CAUSING ANOTHER CAR TO HIT ME FROM BEHIND AS I DROVE DOWN THE HIGHWAY ALSO THE ENGINE IS USING EXCESSIVE OIL AFRAID THE ENGINE WILL LOCK UP CAUSING AN ACCIDENT .
Vehicle speed control, Air bags, Sep 10, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTENNIAL HYUNDAI (LOCATED AT 6200 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, (702) 483-2200) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS UNKNOWN.
Engine, Sep 9, 2019
I HAD JUST BOUGHT MY CAR, TWO MONTHS LATER, I'M DRIVING TO WORK WHICH IS LESS THEN 5 MILES AWAY .. AND MY CAR TS MAKING A KNOCKING NOISE. I GOT NO LIGHT SIGNAL WARNING ME ABOUT OIL OR ENGINE, IT JUST STARTED THE NOISE SO I STOPPED DRIVING IT SO NO FURTHER DAMAGE WAS DONE. MY CAR LIGHTS NEVER CAME ON EVER ABOUT MY OIL OR ENGINE. NOT EVEN FOR TIRE PRESSURE.
Steering, Sep 9, 2019
STEERING WHEEL SHAKES UNCONTEILLABLY HARD AND MAKES A CLICKING NOISE AS I DRIVE ESPECIALLY OVER 50 MILES APPROXIMATELY. AND ESPECIALLY ON THE FREEWAY
Electronic stability control (ESC), Sep 7, 2019
MY 2011 HYUNDAI SONATA WHILE DRIVING ON ROAD - PERHAPS OVER 50 MPH, IT TURNS ON THE ESC MODE IN THE CAR, AND THE ENGINE SLOWS DOWN AUTOMATICALLY. EVEN IF YOU ARE ON THE HIGHWAY, WHIC CAN BE VERY SCARY. IT ALSO HAPPENS WHEN DRIVING IT FREQUENTLY NOW. I HAVE TO PULL OFF THE ROAD, AND TURN OFF CAR, AND THEN TURN IT ON. SOMETIMES THIS WORKS AND SOMETIMES IT DOES NOT.
Other or unspecified, Sep 7, 2019
DASHBOARD HAS DEVELOPED CRACKS. 70,000 MILES AND GARAGE KEPT.
Electrical system, Service brakes, Sep 3, 2019
BRAKE LIGHTS STAY ON GOT A RECALL ON IT DEALER SAYS THEY FIXED IT AND NOW WANT YO CHARGE ME OVER 200.00 TO FIX IT AGIN
Air bags, Sep 3, 2019
THIS STARTED IN JULY 2018. AIRBAG LIGHT ON. TOOK TO DEALER SCANNED FOR ERROR FOR FRONT IMPACT SENSOR. RESCANNED TO REPAIR AND NO ERROR CODE SO RESET LIGHT. DROVE LESS THAN 5 MILES AND LIGHT BACK ON. TOOK AGAIN TO DEALER MARCH 2019. SCANNED FOR ERROR FRONT IMPACT SENSOR. ORDERED PART AND REPLACED SO FAR HAVE OVER $400 INVESTED. NEXT DAY RETURNED TO DEALER AS LIGHT BACK ON. RESCANNED NEED TO REPLACESRSCM AIRBAG MODULE ASSEMBLY AT $779 TO FIX MAYBE. FRUSTRATED CONTACTED HYUNDAI OPENED CASE 15629286. BASICALLY WAS TOLD OUT OF WARRANTY SO THEY CAN DO NOTHING,TAKE UP WITH DEALER. SO SINCE THEN AFRAID TO TRANSPORT FRONT PASSENGER SINCE WAS TOLD THAT AIRBAG MAY NOT DEPLOY IN A CRASH. I FIND IT DIFFICULT TO BELIEVE THAT HYUNDAI WILL NOT STAND BEHIND THEIR PRODUCT WITH ALL THE BAD PRESS AND RECALLS REGARDING AIRBAG ISSUES. I HAVE DILIGENTLY KEPT UP WITH THE NUMEROUS RECALLS ON THIS CAR.
Steering, Vehicle speed control, Engine, Aug 28, 2019
I HAVE ONLY HAD THE CAR FOR ABOUT 6-7 MONTHS I BOUGHT IT FROM A PRIVATE OWNER I CHANGED THE OIL AND BOUGHT A NEW BATTERY. THE CAR DID HIGH MILAGE AT 194,000 MILES I STILL BOUGHT THE CAR. LAST WEEK WHILE ON MY LUNCH BREAK I WAS IN MY WAY TO GO PAY MY CAR INSURANCE WHEN I SEEN I HAD 32 MILES TO EMPTY WHICH I NEVER LET IT GET THAT LOW BUT I DID OBVIOUSLY THAT DAY. AS I BEGIN TO GO UP HILL IT FELT LIKE IT STUTTERED SO I FIGURED I WAS RUNNING OUT OF GAS. BUT AS I CAME OVER THE HILL I PRESS ON THE GAS AND NOTICED THAT IT REVVED UP AND TO MY KNOWLEDGE THE CAR WAS LOCKED UP THE STEERING WHEEL WAS NOT ABLE TO TURN THE BREAKS WERE LOCKED UP AND ALL MY DASH LIGHTS WERE ON. I WAS SCARED AND JUST LET THE CAR COAST DOWN THE HILL APPROACHING A RED LIGHT WITH TRAFFIC STOPPED ALL I COULD DO WAS HOPE I DIDNT GET IT OR HIT NO ONE ELSE FOR NOT HAVING MUCH CONTROL OVER THE CAR I BRAKED AS MUCH AS I COULD AND COASTED IT INTO A GAS STATION TO WHERE. I MADE IT TO THE PUMP AND TURNED THE OFF OFF AND WENT AND GOT GAS FOR THE CAR. TRIED TO TURN IT OVER AND NOT A THING HAPPEN SOUNDED DEAD BATTERY LIKE IT WANTED TO START BUT ONCE I TURNED THE KEY AND IT DID NOT START IF I TRIED RIGHT AFTER JUST MADE A CLICK CLICK NOISE. I TOOK MY BATTERY OUT AND HOME TO CHARGE THINKING MAYBE A BAD CELL OR MAYBE ALTERNATOR. BOUGHT NEW BATTERY AND IT NOT START SO NO NOT THE ALTERNATOR. I AM AT LOST FOR WORDS TRIED TO TURN THE CRANKSHAFT AND WONT BUDGE. AM I ABLE TO STILL GET THIS LOOKED AT BY HYUNDAI EVEN IF I JUST BOUGHT THE CAR. ITS REGISTERED TO ME IF IT IS CAUSED BY THESE RECALLS DOES THE CAR HAVE TO STILL BE RUNNING FOR ME TO BE ABLE TO RECIEVE THE BENEFITS I HAVE NEVER HAD A CAR JUST STRAIGHT DIE. NEVER MADE ANY NOISE OR SMOKE OR GOT HOT. ALSO I NOTICED WHEN I HAVE THE KEY AND DROP IT DOWN INTO ALL THE GEARS IT GOES BUT WHEN I SLAP IT OVER TO THE MANUAL SIDE I CAN GO FROM 1ST TO 2SD AND THAT'S IT.
Fuel system, Gasoline, Engine, Aug 28, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE IDLING AT A STOP SIGN, THE VEHICLE BEGAN TO HESITATE AND JERK FORWARD. THE CONTACT ALSO HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL, THE HESITATION STOPPED. HOWEVER, WHEN THE VEHICLE DECELERATED, IT BEGAN TO HESITATE AND JERK AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE NEAR HIS RESIDENCE BECAUSE IT WAS UNABLE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON FEBRUARY 16, 2018 PER NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO MCGRATH CITY HYUNDAI (LOCATED AT 6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension, Structure, Vehicle speed control, Aug 28, 2019
HYUNDAI SONATA 2011 WHEN DRIVING THROUGH BUMPS OR A SMOOTH SERVICE IT FEELS AS IF THE CAR IS GOING TO FALL APART. SINCE I PURCHASED THE CAR IT HAS A CLUNKING AND RATTLING SOUNDS UNDERNEATH AND A FEW REPLACEMENTS HAS BEEN DONE BUT IT STILL FEELS AS IF ITS LOOSE UNDERNEATH. THE CAR HAS GONE THROUGH MANY RECALLS PLUS WAS OUT OF SERVICE FOR ABOUT 3 MONTHS FOR ENGINE REPLACEMENT. THE DRIVER SIDE OF THE CAR IS NOT ALIGNED AS IT SHOULD. THE BEST PART IS WHILE DRIVING THE ENTIRE INNER COVER OF THE WHEEL ON THE DRIVER SIDE FELL OFF, AND ALMOST CAUSED AN ACCIDENT WHILE HAVING MY CHILD IN THE CAR. ENGINE WAS RECENTLY REPLACED. WHILE DRIVING THE CAR HAS NO TYPE OF ACELLATOR PICK UP. WHEN TURNING LEFT IT SOUNDS LIKE A CRANKING NOISE "CLUCK, CLUCK, CLUCK" ITS HORRIBLE. I HAVE THIS CAR IN AND OUT OF THE SHOP PLENTY OF TIMES SINCE I FIRST PURCHASED IT BUT MY THEORY IS THAT I PURCHASED A LEMON CAR BUT APPARENTLY BECAUSE THE MILES IT DON'T QUALIFY. OKAY NOW WHAT IT QUALIFIES FOR? MANUFACTURING DEFECTS SMH WHEN I DRIVE IN THE RAIN THE WINDOWS DO NOT DEFROSS AS IT SHOULD THEREFORE I'M AFRAID TO DRIVE IT DURING BAD WEATHER
Other or unspecified, Aug 28, 2019
AFTER PUTTING CAR IN PARK, THE KEY GETS STUCK IN IGNITION INTERMITTENTLY. DEALER STATES NEW GEAR SHIFTER ASSEMBLY REQUIRED AT $550 COST. A SIMPLE GOOGLE SEARCH SHOWS MANY ARE HAVING THIS SAME PROBLEM.
Power train, Aug 27, 2019
WHEN ACCELERATING THE CAR JERKS AND THEN RUNS SMOOTHLY ON THE HIGHWAY, THE CAR JERKS EVERYTIME STOPPING AT THE STOP LIGHT AND MOVING FROM A STOP LIGHT AND ALSO JERKS WHEN REVERSING. THE ENGINE LIGHT CAME ON, SO I TOOK IT TO HYUNDAI DEALERSHIP. AFTER SERVICING THE CAR AND WYNN FUEL INJECTION AND THROTTLE BODY SERVICES WHICH ALREADY COST ME MORE THAN $800.00, THE TOOK THE CAR FOR ROAD TEST AND IT WAS STILL JERKING, THEY TOLD ME THAT THE TRANSMISSION BAD AND IT NEEDS TO BE REPLACED.
Steering, Suspension, Other or unspecified, Aug 23, 2019
MAKING A SQUILLING NOISE AS I'M DRIVING AND THE NOISE IS COMING FROM THE DRIVER FRONT TIRE. FRONT END (AXEL'S) SOUNDS LIKE IT'S LOOSE
Steering, Suspension, Other or unspecified, Aug 22, 2019
WHEN I'M TURNING I HEAR POPPING NOISES. AND AS I'M DRIVING I HEAR A SQUILLING NOISES FROM THE FRONT
Steering, Aug 21, 2019
POWER STEERING SUDDENLY CUT OUT WITHOUT WARNING WHILE IN MOTION ON THE STREET. THIS RENDERED THE VEHICLE NEARLY UNUSABLE.
Air bags, Service brakes, Engine, Aug 21, 2019
I BOUGHT THIS CAR IN 2013 FOR THE HYUNDAI DEALERSHIP IN GURNEE IL. SINCE THEN I HAVE HAD NOTHING BUT RECALLS, AND ISSUES. ALL OF THE RECALLS FOR THIS YEAR AND AFFECTED MY CAR AS IN THE WARNING THEY WAY MAY HAPPEN ACTUALLY HAPPEN TO ME. MY ENGINE SEIZED UP WHILE I WAS DRIVING WITH 2 KIDS IN THE CAR ON A BUSY STREET AND I WAS ALMOST RE ENDED AS A RESULT ONLY TO HAVE THE DEALERSHIP TELL ME IT WASN'T THE RECALL! THEN LATER THEY HAD TO FIX IT AFTER I WORK TO CORPORATE BECAUSE IT WAS THE 132 CAMPAIGN RECALL. THE 3 DEALERSHIP I HAVE DEALT WITH ARE ALL RUDE NONE WANT TO ACTUALLY FIX YOUR CAR OR HELP YOU BECAUSE ITS RECALL WORK NOT ACTUALLY WORK THAT THEY MAKE MONEY OFF OF. NOW AS OF TODAY MY AIRBAG LIGHT HAS COME ON AFTER THE "FIXED" THE NEWEST SAFETY RECALL, WHEN I CALLED THE DEALERSHIP THEY INFORMED ME THEY FIXED THE ISSUE SO I WILL BE CHARGED $139.99 FOR THEM TO EVEN LOOK AT IT. WHEN WILL HYUNDAI BE ACTUALLY HELD RESPONSIBLE FOR ALL OF THESE CAR ISSUES THEY ARE ALL SAFETY. SO FAR THE RECALLS HAVE BEEN FOR THE ENGINE, SEAT BELTS, BRAKES, AIR BAGS, BODY CORROSION, AND SO ON! I THOUGHT THERE WAS LEMON LAW IN PLACE TO REMEDY THIS, HYUNDAI PRODUCT FAULTY VEHICLES WITH THE MODEL YEAR 2011 AND THE CONSUMER IF THE ONE LOSE AND SPENDING OUT OF POCKET. I HAD EVEN CALLED CORPORATE BEFORE THIS TO TRY AND REMEDY THE ISSUE MYSELF AND WAS TOLD THEY ARE SORRY SOME WILL CALL IN 3-5 DAYS. AT THIS POINT I AM A MOTHER DRIVING AROUND WITH CHILDREN IN A VEHICLE THAT MAY OR MAY NOT POP THE AIR BAGS WHENEVER IT FEELS LIKE OR THEY WILL NOT DEPLOY IF I DO GET IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE WITH THESE CARS THEY ARE NOT SAFE TO BE DRIVING AT ANY GIVEN TIME ANOTHER RECALL CAN CAUSE A MAJOR SAFETY RELATED CRASH OR DEATH AT THIS POINT. I HAVE HAD WAY TO MANY CLOSE CALL WITH MYSELF OR MY KIDS LIVES AT RISK DUE TO HYUNDAI LACK OF CARE FOR THEIR CONSUMERS.
Steering, Other or unspecified, Aug 20, 2019, crash
STEERING COUPLER RECALL NEEDED! FRONT DASH CRACK RANDOMLY APPEARED I READ IT COULD BE DUE TO THE DAMAGED COUPLER. I HAD A WRECK AND MY CAR WAS ABOUT $400 FROM BEING TOTALLED. THE INSURANCE REFUSED TO FIX THE COUPLER AND IT IS NOW MY RESPONSIBILITY. IT SOUNDS AWFUL AND IT IS SCARY DRIVING AROUND WITH MY STEERING WHEEL SOUNDING LIKE IT IS GOING TO FLY OFF THE DASH.
Engine, Aug 19, 2019
REFERENCE VIN# 5NPE C4AC 5BH1 7045 4 2011 HYUNDAI SONATA 129,044 MILES AT ENGINE FAILURE ON MARCH 19, 2019 HYUNDAI CASE# 15847818, CAMPAIGN 132, TOTAL ENGINE FAILURE, CLAIM IS IN THE SUM OF $5054.95, COMPLAINT: ALL REQUESTED DOCUMENTATION FOR INVOICES, OWNER REGISTRATION, AND ASSOCIATED INFORMATION HAS BEEN SUBMITTED TO THE HYUNDAI CLIENT CARE SPECIALIST IN A TIMELY MANNER. HYUNDAI CAMPAIGN 132 DOCUMENT RCMN-15V568-2234 DIRECTS THAT REQUIRED VEHICLE INSPECTION WILL BE DONE AT NO COST TO CLAIMANT. HYUNDAI CLIENT CARE SPECIALIST, REFUSES TO CONTACT THE HYUNDAI DEALER TO AUTHORIZE VEHICLE INSPECTION AT NO COST TO CLAIMANT PER REFERENCED HYUNDAI PROCEDURE. LOCAL HYUNDAI DEALER IN SAVANNAH, GEORGIA, REFUSES TO CONTACT HYUNDAI FOR AUTHORIZATION TO PERFORM THE REQUIRED VEHICLE INSPECTION AT NO COST TO CLAIMANT. DEALER ADVISES THAT WE MAKE A CLAIM FOR THIS EXPENSE TO HYUNDAI. AT THIS POINT, AUGUST 19, 2019, HYUNDAI HAS MADE NO INDICATION THAT THEY WILL ACTUALLY HONOR ANY CLAIM FOR EXPENSES.
Engine, Aug 16, 2019, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT CALLED ON BEHALF OF HER SPOUSE THE DRIVER, STATING WHILE HE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROADWAY BUT WAS UNABLE TO RESTART. THE CONTACT STATED THAT HER SPOUSE SAW SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT THEY RECEIVED A CALL FROM THE POLICE DEPARTMENT MAKING THEM AWARE THAT THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A POLICE REPORT AND FIRE DEPARTMENT REPORT WAS MADE AS THE FIRE DEPARTMENT HAD TAKEN PHOTOS OF THE FIRE. THE MANUFACTURER OR THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Other or unspecified, Aug 15, 2019
THE KEY TO MY 2011 SONATA IS STUCK AND I CANNOT GET IT OUR OF THE IGNITION. THE CAR OPERATES JUST FINE. BUT WHEN YOU TURN THE MOTOR OFF YOU CANNOT GET THE KEY OUT.
Steering, Aug 14, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED AND TURNING THE STEERING WHEEL, THE STEERING COLUMN MADE A STRANGE CLICKING SOUND. THE VEHICLE WAS TAKEN TO HAPPY HYUNDAI (9121 SOUTH CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WHERE IT WAS DIAGNOSED THAT THE STEERING GEARBOX SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Other or unspecified, Aug 13, 2019
THE DASHBOARD OVER THE PASSENGER'S SIDE IS CRACKING - VEHICLE HAS LESS THAN 90,000 MILES ON IT.
Engine, Aug 13, 2019
VEHICLE SHUT OFF WHILE DRIVING ON THE HIGHWAY. NOT THE BATTERY, BELT, HAS OIL AND ANTIFREEZE ALMOST CAUSED A MAJOR ACCIDENT WITH MY 17 YEAR OLD DRIVING
Air bags, Aug 11, 2019
AIRBAG LIGHT ON IT IS A SAFETY ISSUE AND MANY OTHERS REPORTING SAME ISSUE SAME VEHICLE YEAR AND MODEL