2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Air bags, Seat belts, Aug 27, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS LATER NOTIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS), WHICH INDICATED THAT PARTS WERE UNAVAILABLE. IN ADDITION, THE VEHICLE WAS INCLUDED IN THE FOLLOWING MANUFACTURER EXTENDED WARRANTY EXTENSION CAMPAIGNS: TXX3-APR 29, 2016 (ENGINE "SHORT BLOCK"), TXX7-FEB 27, 2017 (MOTOR DRIVEN POWER STEERING (MDPS) COUPLING), AND TXXA-APR 05, 2017 (CLOCK SPRING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 25, 2018
ENGINE OIL LIGHT KEEPS APPREARING AND THEN DISAPPEARING. OIL IS DISAPPEARING LIKE CRAZY, CAR IS STALLING ON THE ROAD. WAS GOING ABOUT 30 MILES PER HOUR
Air bags, Seat belts, Aug 23, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Engine, Aug 22, 2018
TAKATA RECALL MY 2011 HYUNDAI SONATA LIMITED HAS BEEN HAVING PROBLEMS WITH THE ENGINE NOT TURNING COMPLETELY. MY CAR IS A PUSH TO START, SO WHEN HOLDING THE BRAKE AND PUSHING THE START BUTTON THE CAR STILL HESITATES TO COME ON BUT THE LIGHTS ON THE DASHBOARD DO SO I KNOW IT'S NOT A BATTERY ISSUE. THIS HAS HAPPENED A COUPLE YEARS AGO AND I WAS STRANDED IN MY CAR AT WORK, AFTER SEVERAL TRIES IT EVENTUALLY SWITCHES OVER AND COMES ON. I'VE READ SEVERAL COMPLAINTS FROM OTHER HYUNDAI SONATA OWNERS HAVING THE SAME EXACT ISSUE, I'M HOPING HYUNDAI TAKES ACTION IN RESOLVING THIS MALFUNCTION.
Air bags, Aug 22, 2018
MANUFACTURER RECALL CAMPAIGN 174 OPEN SINCE FEBRUARY 27, 2018 IS STILL NOT RESOLVED. 18V13700 NHTSA RECALL NUMBER. THIS IS A SERIOUS ISSUE THAT SHOULD NOT TAKE 6 MONTHS TO DEVELOP A REPAIR. PLEASE RESEARCH AND ADVISE WHEN REPAIR WILL BE IMPLEMENTED BY HYUNDAI. HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2011 SONATA VEHICLES. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING.
Steering, Aug 22, 2018
ELECTRONIC POWER STEERING FAILED ON 8/21/18 ALMOST RESULTING IN COLLISION IN PARKING GARAGE WITH STATIONARY VEHICLE. ATTEMPTING TO PULL INTO A PARKING SPACE AND LOST ABILITY TO STEER THE CAR. EPS LIGHT ON DASH IMMEDIATELY ILLUMINATEE AND KNOCKING SOUND OCCURRED WHEN TRYING TO TURN STEERING WHEEL. 2011 SONATAS PREVIOUSLY RECALLED FOR EPS BOARD ISSUE BUT MINE WAS NOT COVERED. COULD BE ISSUE WITH ADDITIONAL CARS HAVING PROBLEM THAT WAS NOT IDENTIFIED IN PREVIOUS RECALL.
Engine, Aug 21, 2018
ENGINE SEIZED UP WHILE DRIVING AGAIN. THE ENGINE WAS REPLACED 2 YEARS AGO WITH THE HYUNDAI ENGINE RECALL CAMPAIGN. THE VEHICLE HAS BEEN MAINTAINED BUT HYUNDAI WILL NOT COVER THE ENGINE EVEN THOUGH IT IS UNDER WARRANTY. I WAS DRIVING DOWN 35 IN DALLAS WITH MY 6 YEAR OLD SON AND THE ENGINE SEIZED UP AND I COULD NOT CONTROL THE VEHICLE.
Air bags, Seat belts, Aug 21, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS, SEAT BELTS). THE DEALER (SOUTH POINT HYUNDAI, 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, 877-824-3142) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Electronic stability control (ESC), Aug 17, 2018
WHEN DRIVING ON THE INTERSTATE MY CAR CONTINUES TO JERK LIKE I HIT SOMETHING AND THE IMMOBILIZER INDICATOR LIGHT FLASHES ON AND OFF. I HAVE CHANGED THE BATTERY IN THE KEY FOB BUT THIS STILL HAPPENS AT LEAST ONCE A DAY. THE CAR JERKS VERY HARD LIKE YOU HIT A WALL.
Engine, Aug 17, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS IN PARK, THE ENGINE WOULD OCCASIONALLY FAIL TO START. THE CONTACT WOULD HAVE TO PLACE THE VEHICLE IN NEUTRAL AND MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING, BUT THE COMPUTER COULD NOT READ THE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,185.
Air bags, Aug 17, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT'S DAUGHTER TOOK THE VEHICLE TO LAKELAND HYUNDAI (1500 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WANTED TO CHARGE HER FOR THE REPAIRS, CLAIMING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
Air bags, Seat belts, Aug 16, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V137000 (SEAT BELTS, AIR BAGS) AND 17V152000 (SEAT BELTS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE HYUNDAI DEALER (ROUTE 60 HYUNDAI, 8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 14, 2018
I WAS DRIVING ON THE HIGHWAY AND STARTED TO HEAR A KNOCKING NOISE COMING FROM THE ENGINE THREE DAYS LATER CAR STOPPED TURNING ON AND THERE'S SMOKE COMING OUT THE ENGINE WHEN YOU TRY TO START IT ,CAR WILL NOT TURN ON
Air bags, Aug 14, 2018
AIRBAG CONTROL UNIT RECALL TO WHOM IT MAY CONCERN, I BELIEVE THE DEALER HYUNDAI HAS FAILED OR UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
Steering, Aug 14, 2018
THERE IS A DISTURBING CLICKING IN THE STEERING WHEEL WHEN I TURN THE WHEEL IT IS NOT ONLY AUDIBLE BUT I CAN ALSO FEEL IT.THE CLICKING SEEMS TO BE GETTING WORSE AND IT HAPPENS WHEN THE CAR IS SITTING STILL, OR MOVING.
Electrical system, Electronic stability control (ESC), Aug 13, 2018
LAST WEEK I WAS DRIVING AND THE ESC INDICATOR LIGHT RANDOMLY CAME ON ON MY DASHBOARD. LATER, AFTER I TRIED TO SHUT IT OFF BY PRESSING THE ESC BUTTON WHICH DID NOT WORK, I TRIED TO ADJUST THE VOLUME ON MY RADIO USING THE STEERING WHEEL CONTROLS. INSTEAD OF ADJUSTING THE VOLUME DOWN IT WENT TO THE BLUETOOTH FOR MY CELL PHONE. NEXT DAY NO FURTHER ISSUES. NO WARNING/INDICATOR LIGHTS CAME ON, CAR FUNCTIONED NORMALLY. TWO DAYS LATER ESC LIGHT CAME BACK ON. STOPPED AT THE STORE AND WHEN I CAME BACK OUT I NOTICED MY BRAKE LIGHTS WERE ON. DROVE HOME, PARKED IN THE DRIVEWAY AND AGAIN, BRAKE LIGHTS REMAINED ON EVEN AFTER CAR WAS OFF, LIGHTS WERE TURNED TO THE OFF POSITION AND THERE WAS NO POSSIBLE WAY FOR THEM TO REMAIN ON. HAD TO DISCONNECT MY BATTERY FOR THE NIGHT. NEXT DAY NOTICED RECALL FOR 2011 SONATAS FOR THE SAME ISSUE. CALLED HYUNDAI AND THEY STATED MY VIN IS NOT PART OF THE RECALL, SO THEY CAN'T DO ANYTHING FOR ME. THIS IS AFTER HYUNDAI REFUSED TO ACKNOWLEDGE THEIR ENGINE DEFECTS IN THE SAME VEHICLE. I WAS ONE OF THE FIRST AFFECTED BY THE ENGINE BLOWING OUT AND WAS REFUSED WARRANTY SERVICE. I HAD TO SUE HYUNDAI AND IT WAS NOT UNTIL THEY OPENLY ACKNOWLEDGED ENGINE FAILURES THAT THEY FINALLY HONORED MY WARRANTY AND REPLACED MY ENGINE. I WAS WITHOUT MY VEHICLE FOR OVER A YEAR DURING THAT PROCESS. MY POINT IS THAT HYUNDAI HAS A HISTORY, AND DOCUMENTED TRACK RECORD, OF IGNORING CUSTOMER CONCERNS AND COMPLAINTS. THEY REGULARLY NEGLECT THE CONSUMER AND LEAVE US TO MAKE DUE WITH A DEFECTIVE CAR. THEY REFUSE, YET AGAIN, TO HONOR A KNOWN SAFETY ISSUE WITH THEIR VEHICLE.
Air bags, Seat belts, Engine, Aug 13, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE COMPARTMENT. THE DEALER (SEIDEL HYUNDAI, 9 PARKSIDE AVE, READING, PA 19607, (610) 775-5100) INDICATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS AT THE DEALER FOR OVER TWO MONTHS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. PARTS DISTRIBUTION DISCONNECT.
Steering, Aug 13, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL BECAME LOOSE WHILE TURNING LEFT AND RIGHT. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000.
Engine, Aug 13, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE ENGINE SEIZED. IN ORDER TO PULL OVER TO THE SIDE OF THE ROAD, THE VEHICLE HAD TO BE RESTARTED MULTIPLE TIMES AS IT CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO ROUTE 60 HYUNDAI (8575 20TH ST, VERO BEACH, FL 32966, (772) 569-6004) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. **TR CONSUMER STATED THE MANUFACTUTER WAS MADE AWARE OF THE INCIDENT. THEY REPLACED THE ENGINE BUT REFUSED TO ASSIST IN REPLACING THE VEHICLE. THE CAR PULLED TO THE LEFT HEAVILY AFTERWARDS. THE DEALER ASSISTED ME WITH DISCOUNTS TO REPLACE THE VEHICLE AS I NO LONGER TRUSTED THE VEHICLE. MY COMPLAINT IS SOLELY AGAINST THE MANUFACTURER. UPDATED 10/22/18*JB
Steering, Aug 12, 2018
STEERING MAKING CLUNKING NOISE HYUNDAI SAYS THAT THEY FIX THIS PROBLEM IN 2010 IT WAS A RECALL I HAVE A 2011 AND HAVE THIS PROBLEM
Electrical system, Exterior lighting, Aug 11, 2018
WHEN LIGHTS ARE ON IN AUTO MODE, THE LIGHTS FLICKER (HIGH ADD LOW BEAM) RANDOMLY. DASH LIGHTS FLICKER AS WELL. THIS OCCURS WHEN NOT TOUCHING THE LIGHT SWITCH, BUT ALSO OCCURS RANDOMLY WHEN USING THE TURN SIGNALS OR SWITCHING BETWEEN HIGH AND LOW BEAMS. THIS ISSUE OCCURS WHILE MOVING AND WHILE STATIONARY.
Air bags, Engine, Seat belts, Aug 10, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START AND AN ABNORMAL GRINDING SOUND WAS HEARD WHEN DRIVING. IN ADDITION, THE VEHICLE STALLED WHEN SWITCHING GEARS AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MANIFOLD AIR PRESSURE SENSOR WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 120,029.
Air bags, Aug 9, 2018
THE AIRBAG LIGHT IN MY 2011 HYUNDAI SONATA- LIMITED CAME ON WHEN I WAS IN MOTION ON A CITY STREET FOR NO APPARENT REASON. I HAD SOME SENSOR WORK DONE ABOUT 2 MONTHS AGO AND COULDN'T START THE CAR. NOW, AIRBAG LIGHT ON. I FEEL SO UNSAFE AND JUST UPSET THAT THIS LIGHT IS ILLUMINATED WHILE I'M DRIVING. THESE SENSOR ISSUES COSTS HUNDREDS OF DOLLARS TO FIX, AND ITS UNFAIR THAT THE CONSUMER HAS TO COVER THESE FAULTY SENSOR ISSUES.
Electrical system, Engine, Aug 8, 2018
I WAS DRIVING TO WORK, STOP AT THE STOP SIGN, AS I TRAVELED 30 FEET THROUGH THE INTERSECTION MY CAR DIED ON ME. THE CAR WOULDN'T CRANK, NO SOUND, NOTHING. I POP THE HOOD AND NOTICE THERE IS SMOKE COMING FORM THE ENGINE COMPARTMENT, I CHECK ALL MY FLUIDS AND THERE WAS NO ENGINE OIL PRESENT IN THE ENGINE. NO LOW OIL INDICATOR CAME ON. I JUST HAD A 60,000 MILES MAINTENANCE TO INCLUDED AN OIL CHANGE AS WELL. THE VEHICLE AS TOWED TO A LOCAL MECHANIC SHOP TO HAVE THEM DIAGNOSE IT.
Steering, Aug 7, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT OR LEFT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 138,900.