2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Engine, Jul 13, 2018
MOTOR LOCKED UP BECAUSE NO OIL. I HAD OIL CHANGED 2 MONTHS BEFORE AND NO LEAKS ON CARPORT AND OIL LIGHT NEVER CAME ON. SO, I WAS DRIVING THE CAR AND IT WENT DEAD AT A RED LIGHT. COULD NOT GET IT TO START BACK UP. HAD TO HAVE IT PUSHED TO AN EMPTY LOT. HAD IT TOWED AND THEY SAID IT HAD NO OIL IN IT THEREFORE IT LOCKED MOTOR UP. WE ARE VERY UPSET BECAUSE THE CAR IS PAID FOR AND WE HAD NO IDEA THAT THERE WAS A PROBLEM WITH THE OIL.
Air bags, Seat belts, Jul 11, 2018
2011 HYUNDAI SONATA - RECALLED 2/2018 DO TO SEATBELTS/ AIRBAG MALFUNCTIONING. STILL NO SOLUTION. CUSTOMER IS ADVISED TO KEEP DRIVING (UNSAFE) VEHICLE WHILE WAITING. HOWEVER, ALSO ADVISED TO TAKE STRAIGHT TO DEALERSHIP AS SOON IS THERE IS A SOLUTION.
Service brakes, Jul 11, 2018
TAKATA RECALL - IN 2016 THERE WAS A RECALL FOR THE BRAKE LIGHT SWITCH TO BE FIXED ON MY CAR. THEY SAID THAT THEY FIXED IT BUT NOW I AM HAVING THE SAME ISSUES AS MY BRAKE LIGHT SWITCH IS STILL MALFUNCTIONING. MY BRAKE LIGHT STAYS ON THE WHOLE TIME WHEN I AM DRIVING WHICH I HAVE HAD TO REPLACE THE BULBS AS THEY WERE BLOWN AND ONE OF THEM HAD MELTED. AS FAR AS I CAN SEE, IF THIS WAS PROPERLY REPAIRED THEN NONE OF THIS WOULD HAVE BEEN HAPPENING. I HAVE TO CONSTANTLY LIFT MY BRAKE PEDAL TO TURN THEM OFF BEFORE I GET OUT OF THE CAR SO THAT THEY WILL NOT BE ON. THIS HAPPENS WHILE IN MOTION AND STATIONARY
Engine, Jul 10, 2018
ENGINE LOCK WITH OIL IN RECALL NOT FIX.
Steering, Jul 10, 2018
STEERING WHEEL STARTS SHAKING AT ABOUT 50MPH PLUS. I HAVE HAD NEW TIRES, ALIGNEMENT, SHOCKS, ALL OF THIS REPLACED AND THE VIBRATION/SHAKING CONTINUES. THERE SEEM TO BE A LOT OF COMPLAINTS OUT THERE FOR THIS EXACT SAME ISSUE. THIS IS A SIGNIFICANT SAFETY ISSUE AND IS HAPPENING TO A LOT OF HYUNDAI SONATA OWNERS. STEERING SYSTEMS SHOULD NOT FAIL ON A VEHICLE WITH LESS THAN 100,000 MILES AND ONE THAT IS MERELY 7 YEARS OLD. MOST PEOPLE TAKE LOANS OUT ON VEHICLES THESE DAYS FOR 6-7 YEARS.
Engine, Jul 10, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER (SPORT DURST HYUNDAI, 4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NORTH CAROLINA, (919) 251-5996) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW. TWO QUARTS OF OIL WERE ADDED AND THE DEALER ALSO WANTED TO CONDUCT AN OIL CONSUMPTION TEST ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 11415617 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 144,650.
Engine, Jul 9, 2018
TAKATA RECALL: I GOT AN OIL CHANGE ON MAY 25TH AND ON JUNE 24TH (4 WEEKS LATER 1800 MILES) THE CAR COMPLETELY RAN OUT OF OIL AND SEIZED THE ENGINE. NO OIL LIGHT INDICATOR CAME ON AND THERE WERE NO LEAKS. NOW THIS IS A $3000 FIX FOR A ENGINE REPLACEMENT.
Air bags, Jul 8, 2018
MY AIRBAG LIGHT HAS BEEN ILLUMINATED FOR ALMOST A YEAR NOW. I WAS TOLD BY MY HYUNDAI DEALER THAT THIS SITUATION IS UNDER RECALL REVIEW... "YOUR VEHICLE IS AFFECTED BY THE SONATA AIRBAG CONTROL UNIT RECALL. THE REMEDY IS NOT YET AVAILABLE. WE ARE CURRENTLY MAKING PREPARATIONS TO IMPLEMENT THE RECALL." I WAS ALSO TOLD THAT THEY CAN FIX THE PROBLEM FOR APPROX $2,500. I CANNOT AFFORD TO PAY THAT AND IT HAS BEEN CLOSE TO A YEAR NOW THAT HYUNDAI CORPORATION HAS BEEN TRYING TO COME UP WITH A RECALL REMEDY. THIS IS TOTALLY UNACCEPTABLE AND OBVIOUSLY UNSAFE. MY COMPLAINT IS ON THE HYUNDAI CORPORATION FOR MOVING ENTIRELY TOO SLOWLY ON THIS RECALL CAMPAIGN. MINE AND MY FAMILY'S SAFETY IS AT STAKE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Air bags, Seat belts, Jul 7, 2018, crash
AIRBAG FAILED TO DEPLOY. AFTER HITTING A POLE.
Suspension, Other or unspecified, Engine, Jul 5, 2018
THE TRANSMISSION NEEDS TO BE REPLACED.
Air bags, Jul 5, 2018
THE AIR BAG LIGHT STAYS ON AND WON'T GO OFF. WE'VE HAD IT IN THE DEALERSHIP AT MINIMUM 3 TIMES IN THE PAST 5 YEARS FOR THIS AND THEY HAVE NEVER BEEN ABLE TO CORRECT IT, JUST CLEARED THE CODE. CAR HAS NOT BEEN INTO ANY ACCIDENT OR CRASH.
Air bags, Seat belts, Jul 5, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WILLIAMSBURG HYUNDAI, 7277 RICHMOND RD, WILLIAMSBURG, VA 23188, (757) 564-9700) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jul 5, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NOT BE ABLE TO BE REPAIRED BECAUSE OF ITS EXCESSIVE MILEAGE. THE FAILURE MILEAGE WAS 129,414.
Engine, Jul 3, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT AND THE ENGINE STALLED. IN ADDITION, WHILE CHECKING THE OIL, METAL SHAVINGS WERE PRESENT ON THE OIL DIP STICK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 100,000.
Engine, Jul 2, 2018
TAKATA RECALL : HYUNDAI SONATA LIMITED EDITION HAD PROPER MAINTENANCE ON IT WHILE DRIVING IT SHUT OFF ON ME MADE A CLICK NOISE WOULDN'T START AT ALL THOUGHT IT WAS MY STARTER HAD A MACHANIC TO FIX IT LATER FOUND OUT AFTER SPENDING OVER $300 IT'S NOT THE STARTER IT WAS MY ENGINE THAT BURNT OUT AND BURNT MY STARTER NOW I NEED FOR SOMEONE TO EXPLAIN TO ME HOW THIS HAPPENED WITH NO WARNING AT ALL NO LIGHTS CAME ON THE DASH TO WARN ME IT JUST COMPLETELY SHUT OFF ON ME AND MY GRAND DAUGHTER IN THIS TERRIBLE HEAT.....
Air bags, Jul 2, 2018, crash
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REVERSED AND STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS REFERRED TO A LOCAL BODY SHOP TO HAVE THE BODY DAMAGES REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,176.
Suspension, Jul 2, 2018
I WAS DRIVING AT LOW SPEED 20-25MPH ON A CITY STREET WHEN I HEARD SOME ODD NOISE COMING FROM MY PASSENGER SIDE WHEEL. I WENT OVER A LITTLE BUMP AND THERE WAS A LOUD CLINK OF SOMETHING BRAKING OFF AND HITTING THE BOTTOM OF MY CAR. I WAS ABLE TO PULL INTO A PARKING LOT. I FOUND MY CAR TO BE SLANTED TOWARD THE PASSENGER SIDE. I LOOKED ON THE STREET AND FOUND THE BOTTOM RING OF THE SUSPENSION COIL. I LOOKED ONLINE AND FOUND THERE WAS A RECALL ON THIS PART IN THE "SALT BELT STATES" SO I CALLED HYUNDAI. HYUNDAI TOLD ME MY CAR WASN'T UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT FACTORY. IT'S VERY CONCERNING TO ME THE NUMBER OF OTHERS WHO HAVE BEEN IN THE SAME SITUATION AS MINE. THE POTENTIAL FOR SERIOUS HARM TO MYSELF, PASSENGERS AND ANYONE ELSE ON THE ROAD WAS VERY HIGH. HOW MANY PEOPLE HAVE TO EXPERIENCE THIS FOR THE PART AT THE FACTORY MY CAR WAS ASSEMBLED TO BE RECALLED? ALSO, NOW THE CONCERN FOR THE SAME THING TO HAPPEN ON THE DRIVER'S SIDE AS WELL. I HOPE THIS ISSUE IS ADDRESSED AND FIXED!
Electrical system, Other or unspecified, Engine, Jul 1, 2018
CAR WAS IN MOTION HEADING STRAIGHT ON A BUSY INTERSTATE. I HAD BEEN DRIVING FOR APPROXIMATELY 45 MINUTES WHEN IT COMPLETELY DIED CAUSING THE CAR TO COME TO A COMPLETE STOP RIGHT IN THE MIDDLE OF A DARK INTERSTATE. ALL OF THE DASH LIGHTS CAME ON RIGHT WHEN THE CAR STARTED TO DIE. THERE WAS NO SHOULDER ON THIS PART OF THE INTERSTATE AND IT WOULD NOT MAKE IT TO THE NEXT EXIT. WHEN THE CAR CAME TO A COMPLETE STOP ALL THE LIGHTS WERE THEN OFF AND I COULD NOT EVEN TURN ON THE HAZARD LIGHTS, NOTHING AT ALL WAS WORKING. I TRIED TO RESTART IT A COUPLE OF TIMES UNTIL I SAW SMOKE COMING FROM UNDER THE HOOD THEN I STOPPED BECAUSE I THOUGHT IT WAS GOING TO CATCH ON FIRE. I ENDED UP GETTING IT TOWED OFF THE INTERSTATE TO MY HOUSE. THE 2011 SONATA HAS KNOWN ENGINE PROBLEMS BUT NOT SURE YET IF MINE WAS A RESULT OF THE MOTOR LOCKING UP OR IF IT WAS ELECTRICAL OR PERHAPS BOTH.
Air bags, Jun 30, 2018
TAKATA RECALL. AS OF 6/30/2018 I HAVE YET TO BE NOTIFIED ON HOW HYUNDAI WILL REMEDY THIS PROBLEM. I RECIEVED A LETTER ABOUT THIS PROBLEM MONTHS AGO.
Steering, Jun 29, 2018
WHEN DRIVING THIS CAR THERE IS SMALL JERK OF THE STEERING WHEEL ACCOMPANIED BY A LOUD CLICK. THIS OCCURS INTERMITTENTLY WHILE DRIVING STRAIGHT ON ANY STREET OR HIGHWAY AND ALWAYS OCCURS WHEN MAKING TURNS IN EITHER DIRECTION. THE CONDITION WAS BROUGHT TO MY ATTENTION BY A STATE INSPECTION TECHNICIAN IN 2015 WHEN IT WAS ONLY A VERY LIGHT CLICKING NOISE WHEN TURNING LEFT OR RIGHT WITH NO MOTION FELT IN THE STEERING WHEEL. THE CONDITION HAS PROGRESSIVELY WORSENED AND NOW THE CLICKING IS QUITE LOUD ACCOMPANIED BY AN EASILY FELT JERK IN THE STEERING WHEEL.
Electrical system, Air bags, Jun 29, 2018
RECALL FOR THE AIR BAG CONTROL UNIT STILL HAS NOT BE COMPLETED. THE RECALL WAS ISSUED IN FEBRUARY OF 2018 AND STILL NO REMEDY AVAILABLE. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. IT IS UNACCEPTABLE THAT A SOLUTION HAS NOT BE FOUND AT THIS TIME. HYUNDAI SHOULD HAVE TO BUY BACK ALL 2011-2014 SONATA'S AS THEY ARE A DANGER TO THE OWNERS.
Air bags, Seat belts, Jun 29, 2018
COMPLAINT IN REGARDS TO NHTSA RECALL NUMBER 18V137000 HYUNDAI HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. CAMPAIGN 174 IS DATED FEB. 27, 2018. I CALLED HYUNDAI RECALL HOTLINE AT 855-371-9460 ON MAY 2, 2018. I REQUESTED A RENTAL CAR UNTIL REMEDY IS PROVIDED. I WAS TOLD NOTHING CAN BE DONE, AND I SHOULD CONTACT MY LOCAL DEALERSHIP. LOCAL DEALERSHIP SAID THEY HAVE NO INFORMATION OR REMEDY AND TOLD ME TO CALL THE HOTLINE. DEALERSHIP SAID IF I WANTED A RENTAL CAR, I COULD RENT ONE MYSELF, AS NOTHING WOULD BE PROVIDED FOR ME. RECALL REMAINS INCOMPLETE AS OF JUNE 29, 2018. THIS RECALL IS A SERIOUS SAFETY CONCERN AND PLACES MYSELF AND MY FAMILY AT A GREAT RISK OF INJURY OR DEATH. HYUNDAI HAS ACTED IN BAD FAITH BY PROVIDING NO REMEDY OR SOLUTION TO MY REQUESTS OVER THIS MATTER IN A TIMELY FASHION. WHILE THERE ARE NO AIRBAG WARNING LIGHTS ACTIVE ON MY VEHICLE, YOU WON'T KNOW THE AIRBAGS AND SEAT BELTS PROPERLY FUNCTION UNTIL YOU CRASH. THAT'S UNACCEPTABLE. I HAVE A CASE NUMBER FROM MY INITIAL CONTACT WITH HYUNDAI REGARDING MY CONCERNS OVER THE VEHICLE. CASE # 11225055. HONDA PROVIDED FREE RENTAL CARS FOR THEIR AIRBAG RECALLS. HOW CAN HYUNDAI SIT IDLE AND OFFER NOTHING? I AM REQUESTING NHTSA TO PLEASE PURSUE THIS COMPLAINT TO HELP EXPEDITE A REMEDY FROM HYUNDAI FOR THIS RECALL.
Electrical system, Exterior lighting, Jun 29, 2018
INTERIOR AND EXTERIOR LIGHTS FLICKERING IN AND OUT. DANGEROUS AT NIGHT BECAUSE THE HEADLIGHTS FLICKERING OUT, WHEN IN MOTION.
Air bags, Seat belts, Jun 27, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO CRENSHAW HYUNDAI (330 HUFFMAN MILL RD, BURLINGTON, NC 27215, (336) 584-1144) FOR ROUTINE SERVICE AND A DIAGNOSTIC TESTING WAS COMPLETED ON THE AIR BAGS. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND OPENED CASE NUMBER: 11401169. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Jun 24, 2018
TRANSMISSION IS NOT GOING INTO GEAR, THE SHIFT GEAR IS SLIPPING AND THE WHAT THE DISPLAY SHOWS AS THE GEAR IS NOT THE ACTUAL GEAR THE CAR IS IN OR THE GEAR DISPLAY IS BLANK AND THE CAR DOES NOT GO INTO GEAR.