2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Exterior lighting, Feb 6, 2018
HYUNDAI SONATA 2011 BRAKE LIGHTS. WE BOUGHT OUR CAR NEW. WE HAVE HAD TO CHANGE OUT BRAKE LIGHTS A FEW TIMES A YEAR. NOW, THE SIGNAL, BRAKE OR TAIL LIGHTS DON'T WORK. BEFORE, AT THE SERVICE DEPARTMENT, WE HAD THE LIGHTS FIXED. THEY SAID, "THERE WAS A SHORTAGE IN THE WIRING, AND HAD BURNED." WE HAD TO PAY FOR IT. WE HAVE HAD CONTINUAL PROBLEMS WITH THE BRAKE LIGHTS. THE LIGHTS NO LONGER WORK. THE REAR WINDOW LIGHTS REMAINS CONSTANT. NEVER GOES OFF UNLESS CAR IN OFF. WE CAN'T DRIVE OUR CAR. NOW, THEY ARE TELLING US RECALL "136" IS NOT SUITABLE FOR OUR SITUATION. ALSO, THEY ARE IMPLYING THAT RECALLS ARE NOT EXTENDED BEYOND AN EXPIRED WARRANTY. SERVICE DEPARTMENT IS CHARGING US $800.00 TO FIX A PROBLEM THAT IS NOT OUR PROBLEM. WE ARE OUT OF A CAR AND MONEY WE DON'T HAVE TO FIX HYUNDAI'S PROBLEM. WE HAVE BEEN HAVING PROBLEMS WITH OUR LIGHTS FOR OVER 5 YEARS IS NOT MORE.
Steering, Feb 5, 2018
I WAS DRIVING DOWN A CITY ROAD AND LOST ALL CONTROL OF MY VEHICLE WHILE TURNING LEFT INTO TRAFFIC. THERE WAS A LOUD MECHANICAL SOUND AS I TURNED, THE STEERING WHEEL LOCKED UP, WARNING LIGHTS CAME ON IN THE DASH, AND NEITHER MY BRAKES NOR MY STEERING WOULD ENGAGE. THE BRAKES KICKED BACK ON, BUT I HAD TO FORCE THE WHEEL THROUGH LOUD POPPING AND CRACKING AND A LOSS OF POWER STEERING. THE CAR WAS TOWED TO A REGULAR MECHANIC WHERE THEY FOUND THE POWER STEERING ASSIST HAD FAILED. THE POWER STEERING ASSIST HAD JUST BEEN REPLACED 7 MONTHS PRIOR DUE TO A RECALL, BECAUSE OF THIS SAME PROBLEM (CAMPAIGN 143). WHEN THE MECHANIC CALLED AND ASKED THE HYUNDAI DEALER IF THERE WAS COVERAGE TO REPLACE THIS PART, THEY SAID NO. I HAD TO PAY $900 TO THE OTHER MECHANIC FOR A REPLACEMENT AND THE TOW AND WENT WITHOUT A CAR FOR ALMOST 2 WEEKS. THE RECALL PLACED A DEFECTIVE PART IN MY CAR, THEN MADE ME PAY TO REPLACE IT.
Engine, Feb 5, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONSUMED THE OIL PREMATURELY. THE MECHANIC PLACED OIL IN THE ENGINE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. ALSO, THE ENGINE LOST ACCELERATION WHILE DRIVING. THE VEHICLE WAS TOWED TO BENSON HYUNDAI (2550 REIDVILLE ROAD, SPARTANBURG, SOUTH CAROLINA 29301, PHONE (864) 541-0029) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL DAMAGE TO THE ENGINE, WHICH NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Steering, Feb 1, 2018
WHEN TURN STEERING WHEEL AT ALL, GET A DELAY AND THEN A CLICK OR CLUNK TYPE FEEL.
Air bags, Jan 31, 2018
DRIVER-SIDE AIR BAG LIGHT IS ILLUMINATED AT ALL TIMES SHOWING THAT THERE IS A PROBLEM, BUT NO SOLUTION PRESENTED. NO MATTER WHAT WE DO, THE WARNING LIGHT IS ENGAGED. CONCERNED THAT THE AIRBAG SYSTEM WILL NOT WORK PROPERLY IN ACCIDENT, OR THAT THE AIRBAG MAY DEPLOY WHILE DRIVING.
Steering, Other or unspecified, Engine, Jan 27, 2018
I PURCHASED MY LEMON VEHICLE FROM WEBB HYUNDAI IN HIGHLAND, IN AND PURCHASED IT USED IN MARCH OF 2013. I'M ALWAYS HEARING ABOUT THIS 100000 MILES WARRANTY, MY VEHICLE HADN'T QUITE MADE IT TO THAT, WHEN I FIRST QUESTIONED THE CLICKING IN THE STEERING WHEEL AND SHAKING OF MY VEHICLE; BECAUSE MY CAR WAS USED FOR ME TO DAILY TRAVEL THROUGHOUT THE ENTIRE STATE OF INDIANA, MY VEHICLE IN JULY 2017 HAD EXCEEDED THE 100000 MILE AND THE USED WARRANTY STATED COVERAGE ONLY UP TO 60,000. HOWEVER, I WROTE HYUNDAI, TOOK IT BACK ON SEVERAL OCCASSION AND THEY DID ACTUALLY FIX MY ENGINE, THANKS TO THE RECALL, IN WHICH THEY FIRST DENIED ME FOR 45 DAYS, WHEN I RECEIVE MY VEHICLE BACK I TOLD THEM ABOUT THE CLICKING NOISE AND I ALWAYS WAS GIVEN SOME LAME EXCUSE AND IT'S AMAZING HOW IN JULY OF 2017 THEY WERE CONSTANTLY CALLING MY PHONE AND I EVEN GOT AN EMAIL ON JULY 12, 2017 ON HOW THEY'VE BEEN ATTEMPTING TO PHONE ME, NOT MENTIONING ALL THE CONTINUAL CALLS I HAD GIVEN THEM PRIOR TO THIS. HOWEVER, DURING THIS TIME OUR FAMILY WAS DEALING WITH A CRISIS IN WHICH ME GETTING BACK WITH THEM WAS NOT AS URGENT AND WHEN I DID TRY RETURNING THE CALL ON SEVERAL ATTEMPTS BETWEEN AUGUST AND SEPTEMBER OF 2017, I NEVER RECEIVED A CALL BACK AND I STILL HAVE OWNERSHIP OF THE AWESOME LEMON THAT WAS SOLD TO ME.
Air bags, Jan 26, 2018, crash
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE FACILITY AND THEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Other or unspecified, Jan 26, 2018
I OWN A 2011 HYUNDAI SONATA SE 2. 4 LITER SEDAN. I HAVE ENCOUNTERED NO ISSUES WITH ENGINE WON'T START. ON THURSDAY, 01/26/17, WITHOUT WARNING, THE VEHICLE (MILEAGE 74K) WOULD NOT START. THE SAME DAY AFTER SERVER TRY IT JUST STARED AND I TOOK IT TO HYUNDAI DEALERSHIP AND INSPECTION. THEY INFORMED ME THAT THE STARTER IS CONNECTED USING SOME PLASTIC AND IT IS BROKEN AND I HAD REPLACE. THE COST FOR PARTS AND LABOR WOULD BE $340. I READ NUMEROUS FORUMS WHERE CONSUMERS REFERENCE STARTER MALFUNCTION. CLEARLY, THERE IS AN ONGOING ISSUE WITH THE STARTER ON THIS VEHICLE. THE MANUFACTURER SHOULD TAKE RESPONSIBILITY AND REPLACE THE STARTERS AT NO COST TO THE CONSUMER.
Air bags, Engine, Jan 25, 2018
I HAD A WARNING LIGHT TURNED ON MY DISPLAY AND WHEN TAKEN TO THE DEALERSHIP, THEY CHARGED ME 240$ FOR THE REPAIR. NOW I SEE THAT THE PART THEY REPLACED WAS ON THE RECALL CAMPAIGN WHICH STARTED 4 MONTHS PRIOR TO MY SERVICING. ARE THEY SUPPOSED TO CHARGE FOR THE PARTS WHICH ARE IN THE RECALL?
Power train, Vehicle speed control, Engine, Jan 22, 2018
OVER THE LAST MONTH OR SO, MY CAR HAS BEEN LOSING POWER WHILE DRIVING. IT STARTED HAPPENING RANDOMLY ON THE HIGHWAY AND I DECIDED TO TAKE INTO DEALERSHIP TO DISABLES THE ISSUE. AFTER A DIAGNOSTIC TEST, IT WAS DETERMINED TO BE THE PCM. AFTER REPLACING THE PCM, I NOW HAVE BEEN EXPERIENCING THIS LOSS OF POWER EVEN WHILE DRIVING ON SIDE STREETS AND OFF HIGHWAY. I HAVE SINCE BEEN BACK TO THIS SAME DEALERSHIP LOCATED IN NEW LONDON CT AND HAVE BEEN GIVEN ANOTHER POSSIBLE CAUSE FOR THIS ISSUE AND THAT IS THE MOTOR. I AM EXTREMELY FRUSTRATED AND UPSET BC NOT ONLY DID I SPEND 1500 TO FIX THE PROBLEM, THE PROBLEM IS NOT FIXED AND IS ACTUALLY WORSE. I HAVE READ SEVERAL FORUMS THAT INDICATE A SAFETY RECALL ON MY MOTOR HOWEVER IT SEEMS AS THOUGH MY CAR IS OUTSIDE OF THE PARAMETERS THAT COVER MY MOTOR. PLEASE GET BACK TO ME WITH ANY ADVICE OR SUGGESTIONS IN GOING ABOUT RESOLVING THIS SAFETY ISSUE.
Steering, Electrical system, Engine, Jan 22, 2018
THE STEERING WHEEL BEGAN CLUNKING WHEN IT WAS TURNED EVEN SLIGHTLY. WHEN I TOOK IT TO GET REPAIRED, THEY COULD NOT TELL ME IF IT WAS THE STEERING SHAFT OR THE RACK AND PINION. ALSO, SHORTLY AFTER WE GOT THE CAR, THE ENGINE WENT OUT IN IT (BEFORE THE ENGINE RECALL WAS ISSUED). THE DEALERSHIP PUT IN A JUNKYARD ENGINE AND NOW I AM HAVING THE SAME ISSUE WITH IT KNOCKING. THE LEFT FRONT AXLE BOOT IS TORN AS WELL, AND THERE IS NO INDICATION HOW THIS OCCURRED. THE REAR BRAKE AND TAIL LIGHTS ARE IMPOSSIBLE TO KEEP WORKING. WE CHANGE ONE AND ANOTHER GOES OUT. WE WENT AS FAR AS TO CHANGE ALL OF THE BRAKE AND TAIL LIGHTS AT THE SAME TIME AND LESS THAN A WEEK LATER ONE WAS OUT AGAIN. THE CRUISE CONTROL WILL COME ON BUT IS UNABLE TO BE SET TO CONTROL THE SPEED OF THE CAR.
Steering, Jan 18, 2018
MY STEERING WHEEL MAKES A CLICKING SOUND WHEN I TURN IT AND WHEN EVER I GO OVER BUMPS. I RECEIVED A SAFETY NOTICE IN THE MAIL ABOUT THIS PROBLEM SO I TOOK IT TO GLENDORA HYUNDAI WHERE I BOUGHT THE CAR AND THEY TOLD ME THEY COULDN'T FIX IT BECAUSE MY WARRANTY HAD EXPIRED. WHAT IS THE PURPOSE OF THE SAFETY NOTICE IF YOU'RE NOT GOING TO FIX THE PROBLEM!
Steering, Jan 18, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE A RATTLING AND CLICKING NOISE, AND THE VEHICLE VIBRATED VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD HYUNDAI AT MATTESON (5337 MILLER CIR DR, MATTESON, IL 60443), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Jan 16, 2018
I HAVE HAD TWO SEPARATE INCIDENTS WHERE MY VEHICLE'S ENGINE COMPLETELY LOSE POWER WHILE DRIVING. THERE IS NO WARNING AND THE STEERING LOCKS UP AND MY CAR IS IMMEDIATELY DISABLED EACH TIME I CAME EXTREMELY CLOSE TO BEING HIT BY ON COMING TRAFFIC.WITH THE INCIDENT THE CAR SUDDENLY START SLOWING DOWN AND WHEN I PRESSED THE GAS PEDAL NOTHING HAPPENED BUT ALL THE SENSORS POPPED UP I WAS ABLE TO PULL OVER JUST AS IT LOST POWER AND THE CAR WOULDN'T RESTART AND I HAD IT TOWED. FEW DAYS LATER CAR STARTED AS IF NOTHING HAPPENED I BEGAN TO DRIVE IT AGAIN BUT AFTER ABOUT A WEEK I WAS ON THE HIGHWAY DURING MORNING RUSH HOUR ATTEMPTED TO CROSS LANES AND IT SUDDENLY LOST POWER AGAIN AND I COULDN'T MOVE THE VEHICLE AT ALL I FEEL VERY UNSAFE DRIVING THE CAR BEACUSE THIS HAPPENS RANDOMLY AND WITHOUT WARNING
Suspension, Jan 16, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE AT A STOP LIGHT, THE CONTACT HEARD A POPPING NOISE EMERGING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER (SURESKY HYUNDAI IN GOSHEN, NEW YORK) WHERE IT WAS DIAGNOSED THAT THE STRUT AND THE SPRING HAD FALLEN DOWN AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS INSPECTED APPROXIMATELY ONE YEAR AGO FOR CORROSION BY THE SAME DEALER AND IT WAS DETERMINED TO BE OK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Air bags, Jan 12, 2018
AIRBAG SENSOR LIGHT ON THE DASH HAS BEEN ON FOR WEEKS WHILE IN MOTION, DOES NOT TURN OFF.
Fuel/propulsion system, Jan 11, 2018
GAS GAUGE GOES FROM EMPTY TO FULL BACK TO EMPTY AND IT CONTINUES TO DO SO. I HAVE A FULL TANK OF GAS AND IT SAYS IT'S EMPTY. THE LIGHT COMES ON AND EVEN THE CHECK ENGINE LIGHT COMES ON AND GOES AWAY. IT HAPPENS IN PARK OR WHILE I'M DRIVING. STREETS OR HIGHWAY.
Exterior lighting, Air bags, Jan 11, 2018
AIRBAG LIGHT WONT SHUT OFF. NO COLLISION INVOLVED
Engine, Jan 4, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT MADE SEVERAL TIMES TO RESTART THE VEHICLE, BUT IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO MODERN HYUNDAI OF CONCORD (965 CONCORD PKWY S, CONCORD, NC 28027, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THAT THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AT 855-671-3059 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND NOTHING COULD BE DONE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
Air bags, Jan 4, 2018
AIRBAG LIGHT IS REMAINING ON, DESPITE NOT BEING IN AN ACCIDENT.
Engine, Jan 3, 2018, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 70 MPH, A NOISE WAS HEARD AND THE ENGINE STALLED. THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AS OTHER DRIVERS ALERTED HIM OF FLAMES COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE. THERE WERE NO INJURIES. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED AS THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. FIRE AND POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND AWAITING INSPECTION BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Engine, Dec 29, 2017, fire
ON 7-18-2017 MY 2011 HYUNDAI SONATA LOST POWER AS I WAS DRIVING IN THE CITY AND I WAS ABLE TO COAST TO SAFER PLACE OFF A BUSY ROAD. IMMEDIATELY FELLOW DRIVER ALERTED ME THAT THERE IS FIRE UNDER THE FRONT OF THE CAR. 911 WAS CALLED BUT THE FIRE DEVELOPED VERY QUICKLY AND THE CAR WAS NOT SAVED. SPECIAL CHEMICALS WERE USED TO PUT OUT THE FIRE. THE POLICE ORDERED THE VEHICLE TO BE TOWED. ON 7-19 I INFORMED HYUNDAI DEALERSHIP IN DES PLAINES ILLINOIS OF THE EVENT AND OFFERED THEM THE VEHICLE TO INSPECT IF NEEDED. THEY DECLINED AND TOLD ME TO OPEN THE CASE WITH HQ. I CONTACTED THEM AND CASE WAS OPEN AS THE VEHICLE WAS UNDER RECALL FOR DANGER OF ENGINE CATCHING FIRE. ASKED THEM TO TAKE POSITION OF THE VEHICLE OR AGREE TO PAY STORAGE CHARGES BUT THEY DECLINED. OVER ONE MONTH LATER HYUNDAI REQUESTED ME TO PROVIDE THE VEHICLE FOR INSPECTION. THE CAR WAS NO LONGER AVAILABLE AND CASE WAS CLOSED AS THERE WAS NO VEHICLE TO INSPECT. POLICE REPORT ALONG WITH PICTURES WERE SUBMITTED TO HYUNDAI WITH THE ORIGINAL CLAIM.
Engine, Dec 29, 2017, fire
ON 7-18-2017 MY 2011 HYUNDAI SONATA LOST POWER AS I WAS DRIVING IN THE CITY AND I WAS ABLE TO COAST TO SAFER PLACE OFF A BUSY ROAD. IMMEDIATELY FELLOW DRIVER ALERTED ME THAT THERE IS FIRE UNDER THE FRONT OF THE CAR. 911 WAS CALLED BUT THE FIRE DEVELOPED VERY QUICKLY AND THE CAR WAS NOT SAVED. SPECIAL CHEMICALS WERE USED TO PUT OUT THE FIRE. THE POLICE ORDERED THE VEHICLE TO BE TOWED. ON 7-19 I INFORMED HYUNDAI DEALERSHIP IN DES PLAINES ILLINOIS OF THE EVENT AND OFFERED THEM THE VEHICLE TO INSPECT IF NEEDED. THEY DECLINED AND TOLD ME TO OPEN THE CASE WITH HQ. I CONTACTED THEM AND CASE WAS OPEN AS THE VEHICLE WAS UNDER RECALL FOR DANGER OF ENGINE CATCHING FIRE. ASKED THEM TO TAKE POSITION OF THE VEHICLE OR AGREE TO PAY STORAGE CHARGES BUT THEY DECLINED. OVER ONE MONTH LATER HYUNDAI REQUESTED ME TO PROVIDE THE VEHICLE FOR INSPECTION. THE CAR WAS NO LONGER AVAILABLE AND CASE WAS CLOSED AS THERE WAS NO VEHICLE TO INSPECT. POLICE REPORT ALONG WITH PICTURES WERE SUBMITTED TO HYUNDAI WITH THE ORIGINAL CLAIM.
Steering, Dec 29, 2017
UNABLE TO DRIVE SAFELY DUE TO STEERING WHEEL PRODUCING CLICKING SOUND DUE TO FAULTY GEARBOX SHAFT SELECTOR.
Exterior lighting, Dec 28, 2017
I'VE REPLACED MY BOTH MY HEADLIGHTS AND BRAKE LIGHTS AT LEAST 4 TIMES WITHIN THE LAST 6 MONTHS AND HAVE BEEN TOLD BY THE FAULKNER HYUNDAI DEALER THAT THERE IS NOT AN ISSUE. THERE IS NO WAY THAT I SHOULD BE REPLACING IT SO MANY TIMES, THERE HAS TO BE SOMETHING WITH EITHER A FUSE OR ELECTRICAL ISSUE.