2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Sep 11, 2017
THIS IS A CURRENT RECALL. PLASTIC STEERING COUPLING ($2.00 PART). I HAVE REQUESTED REIMBURSEMENT MORE THAN THREE MONTHS AGO AND HYUNDAI KEEPS DRAGGING THEIR FEET ON MAKING REIMBURSEMENT.
Engine, Sep 11, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. LATER, THE VEHICLE WAS TOWED TO SUBURBAN HYUNDAI OF LANSING (5827 S PENNSYLVANIA AVE, LANSING, MI 48911; (517) 913-9500 WHERE) IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE CONTACT HAD TO PAY FOR THE CHARGES SINCE THE CONTACT HAD A SALVAGED TITLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Air bags, Sep 9, 2017
AIRBAG LIGHT STAYS ON WHILE DRIVING. INTERMITTENTLY GOES OFF AND COMES BACK ON. NO ACCIDENTS TO VEHICLE. NO ABUSE TO VEHICLE. CAR WAS DRIVEN SEVERAL TIMES THE DAY IT STARTED STAYING ON. WORKED FINE UNTIL THE LAST TIME IT WAS DRIVEN THAT DAY. CAR WAS PARKED IN MY CARPORT. DROVE OUT OF DRIVEWAY AND LIGHT WAS ON. STOPPED AT A DRIVE THRU. LIGHT WENT OFF BUT CAME RIGHT BACK ON. REMAINED ON FOR REMAINDER OF DRIVE DOWN HIGHWAY.
Air bags, Fuel/propulsion system, Sep 9, 2017
MY FUEL SENDING UNIT HAS FAILED. MY "MILES TO EMPTY" METER IS NEVER ACCURATE OR STEADY. IT'S ALWAYS MOVING SPORADICALLY. I HAVE TO CONSTANTLY KEEP MY TANK FILL IN FEAR OF NOT KNOWING HOW MUCH GAS IS ACTUALLY IN MY CAR. ALSO, MY AIRBAG LIGHT IS ON. IT JUST RANDOMLY CAME ON WHEN I WAS DRIVING. I'M NOT SURE IF THIS HAS ANYTHING TO DO MY SEAT BELT OR A FAULTY SENSOR. BOTH OF THESE ISSUES BOTH HAPPEN WHEN THE VEHICLE IS OR ISN'T IN MOTION.
Engine, Sep 9, 2017
I WAS DRIVING MY CAR ABOUT 45 MILES PER HOUR. ALL OF A SUDDEN MY ENGINE JUST CUT OUT. I BEGAN TO PUMP THE GAS AND THERE WAS NO ACCELERATION AND NO SOUND FROM THE ENGINE. IT WAS COMPLETELY DEAD. THE LIGHTS WERE ON AND ALL OTHER FUNCTIONS WERE WORKING PROPERLY. THE YELLOW ENGINE LIGHT CAME ON. I HAD TO PULL OVER AND WAS HOPING AND PRAYING THAT MY BRAKES WERE STILL WORKING. THEY DID. THERE WAS NO WARMING . NO OIL LIGHTS OR COOLANT LIGHTS CAME ON . IT WAS ABOUT 75 DEGREES AND A CLEAR NIGHT WITH NO RAIN. I HAVE TAKEN MY ENGINE IN 2 OTHER TIMES DUE TO WEIRD SOUNDS AND ODD ISSUES FOR THE RECALL. ALL TIME IT HAS PASSED THE "PRESSURE TEST" . MY CAR WAS TOWED INTO THE DEALER. THEY ARE ADMITTING THERE IS DEFINITE NOISE IN THE ENGINE, BUT IT IS STILL PASSING THIS RANDOM TEST. I HAVE HAD ALL MY OIL CHANGES AND AM AT THE DEALER ENOUGH THAT THEY KNOW WHO I AM. THIS COULD HAVE KILLED ME IF I WAS ON THE FREEWAY HERE IN SOUTHERN CALIFORNIA. MY DEALER HAS BEEN AMAZING. THE CORPORATION IS GIVING ME THE RUN AROUND. (PLEASE LET ME KNOW IF YOU NEED MY DEALER PRINT OUT TO SHOW THAT IT IS IN FOR SERVICE)
Steering, Sep 8, 2017
SOMETIME IN LATE 2016, THE STEERING WHEEL STARTED KNOCKING WHEN TURNING AND AT SPEEDS ABOVE 55 ON A STRAIGHT ROAD THE STEERING WHEEL WOULD VIBRATE AND IT'S GETTING WORSE EVERY TIME IT'S DRIVEN, I HAVE HAD NEW ROTORS NEW BRAKES NEW TIRES AND NEW FLOAT PINS INSTALLED IN THE CALIPERS AND 4 TIRE ROTATION, I WAS FINALLY TOLD THAT I NEEDED TO LOOK UP THE STEERING COUPLER BECAUSE IT'S A PIECE OF PLASTIC THAT WOULD EVENTUALLY BREAK AND I WOULD HAVE NO STEERING BY A CERTIFIED MECHANIC I WENT TO DEALER AND THEY SMILED AND SAID YEAH WE HAVE A TON OF THOSE BUT OF COURSE ALSO SAID THEY KNOW ABOUT IT BUT THEY AREN'T REQUIRED TO FIX IT, THAT'S A VERY SERIOUS SAFETY ISSUE IF IT SILL MAKE THE CAR LOSE STEERING, I ALSO HAVE A 2011 KIA OPTIMA SX WITH THE EXACT ISSUE AND KIA WILL FIX IT FREE OF CHARGE, THESE ARE THE SAME EXACT CARS PRETTY MUCH AND I CAN'T BELIEVE THEY KNOW ABOUT IT AND HAVE A LIMIT ON MILES SINCE KIA HAS THE EXTENDED WARRANTY OF UNLIMITED MILES BECAUSE THEY KNOW IT'S A SERIOUS ISSUE
Suspension, Sep 7, 2017
HAVE BEEN HAVING ISSUES WITH THE SUSPENSION ON MY CAR. MAVIS WAS PERFORMING A BRAKE REPAIR WHEN THEY SUGGESTED SUSPENSION WORK BECAUSE OF THE FRONT COIL SPRINGS. I LOOKED UP THE ISSUE AFTERWARDS AND FOUND RECALL 133 ON THE 2011 HYUNDAI SONATA. HOWEVER, HYUNDAI ONLY COVERS 2011 SONATAS MADE BETWEEN DECEMBER 09 AND FEBRUARY 10, MINE WAS MANUFACTURED IN OCT 10. THEY ARE SAYING MY CAR IS NOT ELIGIBLE FOR COVERAGE UNDER THIS RECALL, DESPITE THE FACT THAT MY CAR HAS BEEN DIAGNOSED TO HAVE AN ISSUE WHICH THEY HAVE ALREADY ACKNOWLEDGED IS AN ISSUE FOR THIS EXACT MAKE AND MODEL OF THIS VEHICLE. NO SEVERE DAMAGE HAS BEEN DONE YET, BUT IT HAS BEGUN TO HAVE RIPPLE EFFECTS, AS MY TIRES HAVE WORN SIGNIFICANTLY OVER THE LAST FEW MONTHS, NO DOUBT DUE TO A MISALIGNMENT CAUSED BY THE FRONT COIL ISSUES. THIS ISSUE IS COVERED UNDER A RECALL THAT HYUNDAI PUT OUT FOR THE EXACT SAME YEAR AND MODEL, BUT YET THEY CLAIM MY CAR IS NOT ELIGIBLE DUE TO THE MANUFACTURER DATE. WHILE THIS HAS YET TO CAUSE ANY SERIOUS ISSUES, THE FACT THAT THESE COILS COULD PUNCTURE MY TIRE AT ANY MOMENT IS SCARY. THE FACT THAT THEY KNOW THIS EXISTS AND REFUSE TO COVER IT IS SCARIER.
Steering, Sep 7, 2017
NHTSA CAMPAIGN # 16V190000 (HYUNDAI RECALL # 143) WAS PERFORMED ON MY 2011 SONATA IN OCTOBER 2011. I DID NOT DRIVE THE CAR VERY LONG DISTANCES SINCE THEN. NOW LESS THAN ONE YEAR LATER I AM EXPERIENCING LOSS OF POWER STEERING WHEN THE VEHICLE IS DRIVEN CERTAIN DISTANCES. IT BECOMES VERY HARD TO STEER WHEN DRIVING.
Seat belts, Sep 6, 2017, crash
HYUNDAI SONATA. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO SEAT BELT PRETENSION MALFUNCTION DURING ACCIDENT- CAUSES INJURY TO CONSUMER. *LD THE CONSUMER STATED THE SEAT BELT PRETENSIONER IN THE VEHICLE CAUSED INJURIES TO HER CHEST AND ABDOMEN, DURING AN ACCIDENT BY TIGHTENING. UPDATED 09/06/2017*JS
Steering, Electrical system, Sep 6, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE POWER STEERING MADE AN ABNORMAL VACUUM SOUND. THE CONTACT STATED THAT THE SOUND WAS MORE PROMINENT WHILE MAKING RIGHT TURNS. THE CONTACT ALSO STATED THAT THE STEERING LOCK FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THERE WAS AN ISSUE WITH STARTING THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL HAD TO BE TURNED TO THE LEFT SIMULTANEOUSLY WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. HATCHETT HYUNDAI WEST (757 N TYLER RD, WICHITA, KS 67212, (316) 440-8400) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Engine, Sep 5, 2017
ENGINE FAILURE WHILE DRIVING IN MIDDLE OF ROAD WITHOUT ANY WARNING. WHEN ATTEMPTING TO RESTART VEHICLE SMOKED AND SMELLED OF ELECTRICAL BURNING. HYUNDAI SERVICE CENTER ORIGINALLY SAID THIS VEHICLE WAS NOT PART OF THE 2011 HYUNDAI SONATA THETA II ENGINE RECALL, BUT WHEN ADVISING I FOUND ONLINE (SPECIFICALLY AT AUTOSERVICE.HYUNDAIUSA.COM) THAT IT INDEED WAS, THEY AGREED TO CHECK VEHICLE AND CONTACT HYUNDAI TO HAVE ADDED TO THE RECALL. THIS VEHICLE EXHIBITS ALL THE PROBLEMS MENTIONED IN THE RECALL/LAWSUIT. THEY OCCURRED SUDDENLY AND WITHOUT NOTICE. WE WERE AT RISK OF CRASHING OR BEING HIT BY A VEHICLE DUE TO MANNER IN WHICH IT BROKE DOWN. VEHICLE WAS AT RISK OF FIRE, AS IT SMELLED OF BURNING AND SMOKED.VEHICLE WAS LEFT AT SERVICE CENTER AND AM AWAITING RESPONSE.
Engine, Sep 3, 2017
I NEVER RECEIVED THE NOTICE ON MY CAR RECALL NUMBER 123. I HAVE TAKEN MY CAR IN FOR ALL RECALLS I HAVE RECEIVED AND I WAS NEVER TOLD THAT THE ENGINE COULD FAIL BECAUSE OF METALLIC DEBRIS WASN'T REMOVED FROM THE CRANKSHAFT. MY CAR IS IN THE SHOP BECAUSE THE MOTOR IS LOCKED. IT JUST STOPPED AND THEN WOULD NOT MOVE . SOUTHERN STATES HYUNDAI IN RALEIGH IS WHERE I HAVE TAKEN MY CAR FOR ALL RECALLS FOR FOUR YEARS. THEY KNEW ABOUT THIS DEFECT IN 1915, BUT HAVE NEVER INFORMED ME OR DONE THE WORK REQUIRED BY THE RECALL. MY CAR WAS MADE IN ALABAMA AND THE HYUNDAI WEB SITE CONFIRMS THAT MY CAR SHOULD HAVE BEEN COVERED UNDER THIS RECALL. SOUTHERN STATES IS SAYING THEY HAVE NO RECALL FOR MY CAR BUT ONE SMALL THING THAT NEEDS TO BE DONE. THEY DON'T WANT TO FIX MY CAR EVEN THOUGH IT IS THERE FAULT THAT THE RECALL WORK HAS NEVER BEEN DONE.
Steering, Aug 31, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME VERY LOOSE AND A KNOCKING SOUND WAS HEARD WHEN THE STEERING WHEEL WAS TURNED SLIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MALIK'S IN NEWARK, DELAWARE) WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). A FEW MONTHS AGO, THE STEERING KNUCKLE FAILED AND WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Electrical system, Air bags, Aug 30, 2017
AIRBAG LIGHT COMES ON RANDOMLY AND WILL GO OFF AND COME BACK ON AGAIN RANDOMLY, WORRIED THAT AIRBAG WILL RANDOMLY DEPLOY
Engine, Aug 29, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI MONTGOMERY (2820 EASTERN BOULEVARD, MONTGOMERY, AL) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Power train, Service brakes, Aug 28, 2017
RECALL CAMPAIGN #14V434000 WAS REPAIRED IN 2014. THE IDENTICAL PROBLEM IS OCCURRING NOW IN 2017. I HAVE NO IDEA IT THE VEHICLE IS ACTUALLY IN PARK BECAUSE THE INDICATOR LIGHTS DO NOT LIGHT UP, SO I ALWAYS HAVE TO USE THE EMERGENCY BRAKE. WHEN I AM IN DRIVE, I NOW HAVE TO ENSURE THE DOORS ARE LOCKED MANUALLY BECAUSE THE VEHICLE DOES NOT REALIZE I AM IN DRIVE AND KEEPS THE DOORS UNLOCKED. ON 8/28/17 I REQUESTED A SERVICE APPOINTMENT AND WAS TOLD I HAVE TO DRIVE THIS UNSAFE VEHICLE UNTIL 09/19/17 BEFORE I CAN BRING IT IN TO SEE IF THEY CAN FIX THE PROBLEM. ALSO, ON 8/15/17 I HAD A ONE-TIME INCIDENT WHERE MY BRAKES SLIPPED. LUCKILY, THE BRAKES HAVE NOT SLIPPED AGAIN.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Aug 28, 2017
DEFECTIVE BRAKE SWITCH STUCK IN ON POSITION CAUSED THE CAR SLOW DOWN OF ITS OWN ACCORD IN TRAFFIC. CAR DROVE AS IF YOU HAD FOOT ON BRAKE AND ACCELERATOR SIMULTANEOUSLY. BRAKE LIGHTS STAYED ON AFTER TAKING FOOT OFF BRAKE PEDAL.
Steering, Wheels, Aug 27, 2017
THERE IS A PLAY IN STEERING INTERMEDIARY SHAFT. WHEELS MAKES NOISE WHILE TURNING.
Service brakes, Aug 22, 2017
I JUST PURCHASED THE CAR MAY 2017. I HAVE HAD NO ISSUES WITH THE CAR. HOWEVER ON SUNDAY AUGUST 20, 2017 MY BREAK LIGHTS WOULD NOT GO OFF. AFTER ABOUT 2 HRS OF TRYING TO GET THEM TO GO OFF. NOTHING. I THEN DID SOME RESEARCH AND VERIFIED THAT THERE WAS A RECALL ON THE ISSUE THAT I WAS HAVING. SO I TOOK IT TO THE HYUNDAI DEALERSHIP. I HONESTLY DONT BELIEVE THAT RECALLS SHOULD HAVE "CLOSE" DATES. NOT EVERY PURCHASES THAT CAR THE YR IT WAS MADE. NONE THE LESS EVEN WITH A RECALL I AM HAVING TO COME OUT OF POCKET ORIGINALLY $101, UNTIL I EXPLAINED MY ISSUES WITH THEM AND THEN IT WENT TO $81. IM STILL A LITTLE ANNOYED THAT A RECALL CAN EXPIRE AND LEAVE THE NEW OWNER WITH PAYING FOR THE ISSUE.
Electronic stability control (ESC), Aug 21, 2017
THE LIGTH STAY ON AND NO TURN OFF
Exterior lighting, Aug 21, 2017
IN 2015, 305,000 SEDANS 2011 AND 2012 RECALLED DUE TO ISSUE WITH BRAKE ASSEMBLY THAT PREVENT THE BRAKE LIGHTS FROM SHUTTING OFF AND CAUSING THE BULBS TO BLOW QUICKER THAN NORMAL.
Steering, Aug 21, 2017
I HAVE NOTICED EXCESS CLICK IN THE STEERING COLUMN WHEN TURNING OR RIDING OVER BUMPS IN THE ROAD. IN ADDITION, THE STEERING WHEEL GIVES A SLIGHT RESISTANCE WHEN THE NOISE IS PRESENT. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND WHEN MANEUVERING THE WHEEL WHEN PARKING. THE PROBLEM HAS BEEN PERSISTENT SINCE JUNE OF 2017.
Steering, Suspension, Aug 19, 2017
WHEN I HIT BUMPS IT SOUNDS LIKE THE DRIVERS SIDE WHEEL IS GOING TO POP OFF. THE CLICKING OF THE STEERING WHEEL AFFECTS THE WHEEL WHEN GOING OVER THE BUMPS. IT SEEMS AS IT GOING TO FALL OFF
Steering, Electrical system, Aug 18, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL AND THE IGNITION SWITCH SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER A PERIOD OF TWO YEARS. THE CONTACT WAS ABLE TO UNLOCK THE STEERING WHEEL AND THE IGNITION ON HER OWN. WEST BROAD HYUNDAI IN RICHMOND, VIRGINIA WAS MADE AWARE OF THE FAILURE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Electrical system, Other or unspecified, Aug 15, 2017
THE VEHICLE IS EQUIPPED WITH PUSH TO START. THE VEHICLE CAN SUDDENLY BE STARTED WITHOUT PUSHING NON THE BREAK. THE VEHICLE CAN ALSO SHIFT GEARS WITHOUT HAVING YOUR FOOT ON THE BREAK THEREFORE CAUSING A SAFETY CONCERN. TRACTION CONTROL LIGHT SPONTANEOUSLY GOES ON WHEN THIS HAPPENS.