2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Engine, Mar 23, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH AND GETTING READY TO EXIT THE HIGHWAY, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE'S SPEED DECREASED. THE CONTACT ENGAGED THE VEHICLE INTO NEUTRAL AND COASTED TO A GAS STATION. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. AFTER RECEIVING A NOTICE FROM THE MANUFACTURER IN DECEMBER OF 2016 TO HAVE THE VEHICLE EVALUATED TO DETERMINE IF A NEW ENGINE WAS NEEDED, THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE VEHICLE WAS OK TO BE DRIVEN. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 167,760.
Engine, Fuel/propulsion system, Mar 22, 2017
ON MARCH 10 I TOOK MY SONATA TO GET AN OIL CHANGE AT SUPERLUBE. I ALSO TOOK THE CAR ON THE 11TH TO THE HYUNDAI DEALERSHIP TO CHECK FOR A KNOCKING NOISE I HAD HEARD IN THE CAR. THEY RAN TESTS AND TOLD ME MY ENGINE WAS FINE, AND I NEED BRAKES, AN ALIGNMENT, AND TIRES. SO I SPENT $800 GETTING THESE THINGS DONE ON MY CAR INCLUDING THE OIL CHANGE. WELL ON THE 18TH OF MARCH IN TRAVELING MY CAR STOPPED IN THE MIDDLE OF THE HIGHWAY. I CRANK UP IT DRIVE FOR A MINUTE AND CUT RIGHT BACK OFF AGAIN. SO I HAD THE CAR TOWED TO MY HOUSE. THEY RAN TESTS, COULD NOT FIND ANYTHING WRONG WITH THE CAR, THOUGHT IT WAS MY PULLEY, BUT IT WAS ALL RIGHT. SO THE MECHANIC SAID LET'S TRY ANOTHER OIL CHANGE. STARTED DRAINING THE OIL, IT WAS BLACK AS TAR AS IF I HAD NOT GOTTEN AN OIL CHANGE. TREATED THE GAS AND THE FUEL INJECTION SYSTEM. STILL A KNOCK IN ACCELERATION. WENT BACK TO SUPERLUBE TO GIVE THEM A PIECE OF MY MIND ONLY TO FIND OUT THAT THE MANAGER HAD BEEN HAVING PROBLEMS WITH GDI ENGINES AND THE FUEL INJECTION SYSTEM. TOLD ME THAT THEY KNEW ABOUT IT AND-AND NOT SAYING ANYTHING. I WAS ONLY MAD BECAUSE I HAD TAKEN MY CAR TO HYUNDAI TWICE SINCE I HAD THE CAR IN A YEAR FOR ENGINE INSPECTION AND NOT ONE TIME DID THEY TELL ME THIS.
Steering, Mar 18, 2017
THIS IS A KNOWN ISSUE WITH HYUNDAI AND THEY STILL CHARGE TO FIX IT. I TOOK MY CAR IN FOR THE 4 RECALLS THAT WERE OUT ON IT AND THE DEALERSHIP SAID THAT I NEED A COUPLING. THE MAN IN THE SERVICE DEPARTMENT SAID THAT THE PART HYUNDAI USED IS FAULTY AND THEY HAVE MADE A REPLACEMENT THAT DOESN'T BREAK BUT THEY STILL CHARGE $300.00+ TO FIX IT. THE PART ONLY COSTS ABOUT $5. MY STEERING SHAKES INCESSANTLY AND MAKES A VERY LOUD CLICKING AND CLANKING SOUND WHILE DRIVING AND IT'S GETTING WORSE. IT'S A DANGER TO DRIVE AND IS HARD TO CONTROL BECAUSE THERE IS SO MUCH PLAY IN THE WHEEL. I HAVE CALLED HYUNDAI AND MADE A COMPLAINT BUT HAVEN'T HEARD BACK FROM THEM YET. THEY TOLD ME THAT THE WARRANTY FOR THE PART HAD BEEN EXTENDED TO 100,000 MILES BUT MY PART DIDN'T BREAK UNTIL AFTER THE 100,000 MILES. IT'S SO FRUSTRATING, WHY WASN'T THIS PART OF THE RECALL SINCE IT IS ALSO A DANGER TO THE DRIVER AND PASSENGERS?? IF I WOULD HAVE KNOWN THAT IT WAS SUBJECT TO BREAKING, I WOULD HAVE BROUGHT IT IN BEFORE THE 100,000 MILES - HYUNDAI SHOULD HAVE TAKEN CARE OF THIS AS IT IS A KNOWN PROBLEM. THIS IS AN ISSUE EVERY TIME I DRIVE.
Steering, Mar 17, 2017
"STEERING COUPLER IS BAD" PER THE SECOND MECHANIC THAT HAS LOOKED AT MY CAR, ONE WAS FROM A HYUNDAI DEALERSHIP. I KNOW TWO INDIVIDUALS THAT HAVE REPLACED THEIR STEERING COUPLER AFTER THE STEERING WHEEL STARTED SHAKING, RATTLING, OR CLANKING NOISES. IF IT IS NOT REPLACED AND THE COUPLER BREAKS, I WILL LOOSE CONTROL OF MY CAR.
Steering, Suspension, Electrical system, Other or unspecified, Service brakes, Engine, Mar 17, 2017
TAKATA LOUD RPM WHEN STARTING THEN LOUD CLICKING IN STEERING WHEEL COUPLER BAD NOW BRAKES HAVING ISSUES AND AXLES CLICKING RADIO GOES ON AND OFF. LIGHTS KEEP BURNING OUT.
Engine, Mar 17, 2017
MY ENGINE COMPLETELY STALLED AT 141K MILES. I HAD THE OIL CHANGED JUST 3 WEEKS PRIOR AND WAS NOT DUE FOR ANOTHER 1,000 MILES HOWEVER THERE WAS LITTLE TO NO OIL ON THE DIPSTICK AFTER THE VEHICLE STALLED. LUCKILY I WAS ONLY DRIVING ABOUT 30 MPH WHEN IT JUST STOPPED AND I WAS ABLE TO GET OFF THE ROADWAY. I WAS NOT NOTIFIED OF THE APPARENT 5 RECALLS THIS VEHICLE HAS UNTIL I RESEARCHED IT MYSELF. CONTACTED HYUNDAI AND THEY ARE TOWING IT IN TODAY TO SEE IF MY MOTOR FALLS UNDER THE GUIDELINES FOR THE RECALL. THE VIN STATES IT IS AFFECTED BUT I'M NOT CERTAIN THEY WILL MAKE THE REPAIRS.
Steering, Mar 16, 2017
THE STEERING WHEEL CLICKS WHEN TURNING OR HIT A BOUNCE. IT IS THE MOTOR DRIVEN POWER STEERING COUPLING, PART # 56315-2K000-FFFF . THE TECHNICAL BULLETIN # 14-ST-002-1 STATES THAT IT TAKES 1 1/2 HOURS TO REPLACE YET THE DEALER STATES IT IS A 3 HOUR JOB. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS YET NO RECALL EVEN THOUGH IT IS A PIECE OF CRAP PART.
Steering, Electrical system, Air bags, Mar 16, 2017
AIR BAG LIGHTS ON ALL THE TIME THE PASSENGER SIDE SEAT BELT LIGHT ALWAYS FLASHES THE OVER HEAD DOME LIGHT IS BURNING OUT AND I HAVE ALSO HAD THE FRONT SWAY BAR LINKS REPLACED 2 TIMES IN 2 YEARS IN LESS THAN 10000 MILES
Engine, Mar 15, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED WITH METAL FRAGMENTS IN THE MOTOR, AND THE ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER AN EXTENDED WARRANTY RECALL. THE FAILURE MILEAGE WAS 99,466.
Engine, Mar 13, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STARTING THE VEHICLE, A LOUD NOISE COULD BE HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 123,000.
Steering, Engine, Mar 13, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD NOISE CAME FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TURNED OFF. PREVIOUSLY, THE STEERING COLUMN MADE A POPPING NOISE AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL WAS CLOSED AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,822.
Other or unspecified, Mar 11, 2017
WAS DRIVING MY 2011 HYUNDAI SONATA ON GEORGE BUSH TURNPIKE (190) IN PLANO, TEXAS ON FRIDAY 3/10/2017 AND THOUGHT I HEARD A GUN SHOT AND LOOKED UP AND THE SUNROOF HAD SHATTER IN PIECES. GLASS EVERYWHERE IN CAR AND SOME FLEW OFF AND SCRATCHED TOP OF CAR.
Engine, Mar 11, 2017
'"ENGINE SEIZED" WELL I WAS PLANNING TO TAKE A TRIP IN A WEEK TO VISIT FAMILY IN NM. SO I STARTED BY TAKING MY CAR IN FOR SOME RECALLS THAT I SAW MY 2011 SONATA NEEDED, SO I TOOK THE CAR AND THEY DID RUST PREVENTIVE AND COLUMN SHAFT ECU REPLACED PLUS THEY DID A COURTESY MULTI-POINT INSPECTION AND I WAS TOLD AND GIVEN MY COPY AND WAS TOLD TO REPLACE CABIN FILTER, DRIVE BELT, BRAKE FLUID BECAUSE IT IS DARK, PLUS I NEED AN ALIGNMENT -RECOMMENDED. I GOT THE ALIGNMENT DONE AND THE BRAKE FLUID FLUSH DONE AT FIRESTONE THE NEXT DAY AFTER I HAD MY VEHICLE SERVICED AT HYUNDAI DEALER, EVERYTHING WAS GOOD! SO NOW I FIGURED TO HAVE MY COOLANT FLUSHED BECAUSE THE CAR HAS 97,000 MILES AND ITS DUE FOR THIS SERVICE, AND I HAD TRANSMISSION FLUID DRAINED AND REPLACED ALSO... WELL AFTER ALL WORK WAS PERFORMED AND THE CAR WAS TAKEN OUT FOR FINAL ROAD TEST THE ENGINE JUST SEIZED STOPPED, THE ENGINE WOULD NOT EVEN TURN OVER? EVERYTHING WAS GOOD ON THE ELECTRICAL SIDE BATTERY, STARTER WAS CLICKING AND AN ODOR LIKE SOMETHING BURNING WAS GIVEN OFF WHEN I WAS SHOWN THAT THE ENGINE WOULD NOT EVEN TURN OVER? THE MANAGER JUST TOLD ME TO CALL HYUNDAI AND HAVE IT CHECKED OUT?! %#! SO I CALLED AAA AND HAD MY CAR TOWED TO DEALER, RIGHT AWAY THEY TELL ME THERE IS A $125.00 DIAGNOSTICS CHARGE AND WAS TOLD THAT MOST LIKELY THE ENGINE IS NOT COVERED ? BECAUSE I'M THE SUBSEQUENT OWNER! I WAS A BIT ANGRY AT THIS POINT BECAUSE WHEN I SPOKE TO "M" ON THE PHONE AND EXPLAINED MY SITUATION, I WAS TOLD THAT IF IT'S THE SHORT BLOCK ON THE ENGINE I WAS COVERED, BUT ONCE THERE I WAS TOLD TOTALLY A DIFFERENT LINE! I AM NOT HAPPY AT ALL! AND SOMEHOW THE WARRANTY DOESN'T COVER SUBSEQUENT OWNERS UP TO 100,000 MILES! I ALWAYS SERVICED MY CAR ETC... :( NOW I WAIT FOR THE BAD NEWS FROM HYUNDAI SERVICE...
Air bags, Mar 10, 2017
THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. MY CAR HAS NOT BEEN IN A CRASH OR ACCIDENT AND HAS APPROX 99K MILES.
Steering, Mar 8, 2017
THE STERRING WHEEL IS LOOSE.
Steering, Mar 8, 2017
I FELT A "LOOSENESS" ON MY STEERING COLUMN ESPECIALLY WHEN HITTING A BUMP. I PUT THE CAR IN FOR SERVICE WITH MY PERSONAL MECHANIC. HE POINTED OUT TO ME THAT A PLASTIC GEAR WELL IN THE INSIDE OF THE STEERING COLUMN HAD WORN DOWN . ALMOST AT SAME TIME I RECEIVED A RECALL NOTICE FROM HYUNDAI ENTITLED "COLLISION RISK ELECTRIC POWER STEERING UNIT MAY LOSS" NHTSA CODE 16V190000. I CALLED THE SERVICE MANAGER AT CAROUSEL HYUNDAI IN WEST CHESTER PA. WHERE I PURCHASED THE CAR. HE TOLD ME THAT THE WORN PLASTIC GEAR WAS NOT PART OF RECALL AND IT WAS A SEPARATE ISSUE. IMPLYING THAT I WOULD HAVE TO PAY FOR IT . THIS IS A SAFETY ISSUE AND THEY WILL HAVE STEERING COLUMN APART FOR RECALL ,WHY CAN'T THEY REPLACE PLASTIC GEAR WHILE STEERING COLUMN IS BROKEN DOWN. IT IS HARD TO REACH SPACE. I AM TAKING CAR TO DEALER FOR TWO RECALLS TOMORROW AT 8:00. I WILL LET YOU KNOW WHAT HAPPENS
Steering, Mar 8, 2017
STEERING COUPLER REPLACED WITHIN 6 MONTHS OF SERVICE FOR RECALL 16V190000. MAYBE BE UNRELATED TO RECALL REPAIR BUT FROM FORUMS READ, THIS HAS BEEN A STAND ALONE ISSUE AND IN CONJUNCTION WITH THE RECALL REPAIR
Engine, Mar 6, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR ROUTINE SERVICE AND THE VEHICLE PASSED INSPECTION. THE CONTACT NOTICED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING. THE DEALER DIAGNOSED THAT THERE WERE METAL PARTICLES IN THE ENGINE CRANKSHAFT. THE DEALER RECOMMENDED THAT THE ENGINE BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
Steering, Air bags, Mar 6, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MOVED WHILE ATTEMPTING TO DRIVE THE VEHICLE. THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
Suspension, Mar 3, 2017
PASSENGER SIDE COIL IS BROKEN AND RUSTED. I NOTICED A RATTLE OR NEW SOUND WHEN GOING OVER BUMPS RECENTLY.
Steering, Mar 3, 2017
THE STEERING IS LOOSE. WHEN I TURN THE STEERING WHEEL, IT DOESN'T RESPOND RIGHT AWAY. IT MAKES A CLICK SOUND WHEN IT CATCHES AND STEERING RESPONDS. THIS HAPPENS WHILE DRIVING ALL THE TIME. ITS LIKE WAITING A GEAR TO CATCH OR ENGAGE BEFORE THE WHEELS RESPOND TO THE STEERING. APPEARS TO BE GETTING WORSE / MORE LOOSE.
Steering, Mar 2, 2017
STEERING COUPLER CAUSED "CLUNKING" SOUND WHILE DRIVING FROM UNDER DASH AND IN STEERING COLUMN. WHEN I TOOK THIS TO DEALER, BY DESCRIBING THE SOUND THEY WERE ABLE TO TELL ME MY MAKE AND MODEL AND SAID IT WAS A KNOWN ISSUE.
Steering, Mar 1, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND BECAME DIFFICULT TO MANUEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Steering, Feb 28, 2017
STEERING IS MAKING KNOCKING/CLUNKING SOUND WITH VIBRATION, AND HAS SIGNIFICANT PLAY EITHER LEFT OR RIGHT WHILE DRIVING/TURNING. WHEN DRIVING ON CITY STREETS THE CLUNKING IS SIGNIFICANTLY WORSE, AND I RECENTLY DROVE DOWN A GRAVEL ROAD WHICH VIBRATIONS IN THE STEERING MADE THE VEHICLE DIFFICULT TO CONTROL EVEN AT LOW SPEED ( <5MPH). THIS IS A 2011 MOM DRIVEN, PART TIME DRIVER VEHICLE, WITH ONLY 46,878 MILES ON THE ODOMETER. I HAVE OWNED MANY VEHICLES WITH EXCESSIVELY HIGHER MILES THAT HAVE HAD NO STEERING ISSUES SUCH AS THIS. THIS IS OBVIOUSLY A MANUFACTURE/DESIGN/QUALITY CONTROL ISSUE, ESPECIALLY AFTER RESEARCHING AND SEEING ALL OF THE OTHER SIMILAR COMPLAINTS. I AM DUE TO TAKE THE VEHICLE INTO THE DEALER FOR 2 OTHER RECALLS NEXT WEEK. I WILL BRING IT UP TO THE HYUNDAI MECHANIC AND SEE WHAT KIND OF RESPONSE I GET. RESEARCH ON THE INTERNET STATE THAT THE PROBLEM IS MOST LIKELY A "RUBBER STEERING COUPLER"? I THOUGHT I HAD TAKEN IT IN FOR A RECALL FOR SOMETHING SIMILAR, BUT SUPPOSEDLY IT HAD NOTHING TO DO WITH THIS PART. IT'S FUNNY THAT MY WIFE NOTICED THE NOISE SHORTLY AFTER THE LAST RECALL ABOUT A YEAR AGO, AND THE KNOCKING/CLUNKING HAS SLOWLY GOTTEN WORSE AND MORE FREQUENT.
Steering, Feb 28, 2017
HAD ISSUES OF KNOCKING/RATTLING NOISE WHILE DRIVING OR HITTING BUMPS. DEALER TOLD ME IT WAS THE STEERING SPRING COUPLING. HAD IT REPLACED AND LESS THAN ONE YEAR, THE PROBLEM HAS ARISEN AGAIN. AT FIRST, THE RATTLING SOUND WOULD BE HEARD ONLY WHILE DRIVING OVER SMALL SPEED BUMPS OR UNEVEN TERRAINS SUCH AS A BRICK DRIVEWAY, BUT NOW IT CAN BE FELT AND HEARD WHILE DRIVING EITHER ON THE FREEWAY OR LOCAL. THERE IS ALSO A CLICKING NOISE WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR LEFT. AGAIN, THIS PART WAS REPLACED LESS THAN ONE YEAR AGO FOR $300+ AND THE PROBLEM HAS ARISEN AGAIN.