2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Jul 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL SOUND. THE DEALER DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,475.
Engine, Jul 22, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE REMEDY WAS NOT EFFECTIVE AND THERE WAS A METALLIC KNOCKING NOISE IN THE ENGINE AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,241.
Steering, Jul 22, 2016
WAS TOLD BY HYUNDAI SERVICE TECH THAT I NEEDED A STEERING COUPLER AND IT IS NOT COVERED UNDER WARRANTY NOR WAS IT COVERED AS PART OF THE EXISTING STEERING RECALL.THIS COMES AT AN OUT OF POCKET EXPENSE OF APPROX. $500.00. THE STEERING WHEEL CLICKS AND FEELS LIKE IT IS STICKING WHEN TURNING IT. CAR WAS IN MOTION WHEN IT HAPPENED AND I HAVE NOT TRIED IT WHEN SITTING STATIONARY. WAS ALSO TOLD COULD LOSE ALL STEERING. I THINK WE NEED A RECALL.
Steering, Jul 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE STEERING WHEEL MADE A LOUD "CRANKING" NOISE IN THE SHAFT OF THE STEERING WHEEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Steering, Jul 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Steering, Jul 21, 2016
AFTER CROSSING RAILROAD AT LOW SPEED, THERE WAS A LOUD, METALLIC CLANK, THEN WOULD CLICK/CLANK IN TURNS. STEERING BECAME INCREASINGLY DIFFICULT TO CONTROL, AND CAR WOULD DRIFT AT HIGH SPEEDS . DEALER STATED THE STEERING COUPLER WAS BAD, ALTHOUGH THIS WAS NOT COVERED UNDER THE MULTITUDE OF STEERING RECALLS FOR 2011 SONATAS. THE SERVICEMAN SAID EVERYTHING IN THOSE MODEL'S STEERING WAS JUNK AND THEY REPLACED THE COUPLERS ALL THE TIME. DEALER CONFIRMED THAT THERE WOULD HAVE BEEN EVENTUAL LOSS OF CONTROL OF THE VEHICLE AND I SHOULD NOT WAIT TO GET IT REPAIRED.
Steering, Jul 21, 2016
OUR FAMILY CAR HAS A RECALL WITH THE STEERING THAT IF READ IS DUE TO LOOSE STEERING AND BOLTS THAT HAS CAUSED OTHER CARS TO LOOSE CONTROL . HYUNDAI SAYS THEY WON'T REPLACE THE STEERING COLUMN BECAUSE OF A CHIP THAT PASSED INSPECTION.THE ARTICLE I READ SAID NOTHING ABOUT A COMPUTER CHIP. THE STEERING ON THE CAR IS SO LOOSE WE DON'T EVEN FEEL COMFORTABLE DRIVING IT ANY LONGER. HYUNDAI KEEPS TELLING US THAT IT WILL BE 3 TO 5 DAYS EVERYTIME WE TALK TO THEM TO DECIDE WHAT THEY ARE GOING TO DO FOR US. WE HAVE A NEW BORN BABY AND CANNOT AFFORD TO DRIVE THIS VEHICLE. WE REALLY ARE JUST STUCK RIGHT NOW. THIS VEHICLE HAS HAD RECALL AFTER RECALL. THE TECH THAT INSPECTED THE CAR SAID IT SHOULD BE FIXED UNDER THE RECALL IN HIS OPINION AND THEY HE WOULD FIX IT BUT CORPORATE IS DRAGGING THERE FEET.
Steering, Jul 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE ELECTRONIC POWER STEERING SENSOR WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY LOOSE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE EPS WAS REPROGRAMMED. THE STEERING WHEEL BECAME VERY TIGHT AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/22/16*LJ *CN
Steering, Jul 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, AN ABNORMAL CLICKING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE FAILURE OCCURRED AT VARIOUS SPEEDS AND WHEN MAKING A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE FAILURE MILEAGE WAS 36,000. UPDATED 09/29/16*LJ UPDATED 10/04/16.*JB
Suspension, Jul 20, 2016
OVER THE PAST SEVERAL MONTHS A PROGRESSIVELY WORSENING CLUNKING NOISE, WITH A REVERBERATING RATTLE, HAS BEEN COMING FROM THE FRONT LEFT SIDE OF THE CAR WHEN DRIVING OVER BUMPS. IN ADDITION, THE STEERING COLUMN HAS MADE PROGRESSIVELY WORSENING CLICKING NOISES AND BECAME PROGRESSIVELY LOOSER WHEN DRIVING OVER BUMPS, TO THE POINT WHERE THE STEERING WHEEL WOULD VISIBLY SHAKE BACK AND FORTH. A HYUNDAI DEALER SAID THAT THIS ISSUE WAS CAUSED BY A FAILED STEERING COLUMN RUBBER COUPLER (A BUSHING IN THE STEERING COLUMN), THAT THIS ISSUE IS WELL KNOWN, AND THAT EVENTUALLY IT WOULD HINDER THE ABILITY TO SAFELY DRIVE THE CAR. FEARING FOR MY SAFETY, I HAD THE DEALER REPLACE THE COUPLER AT A COST OF $375. GIVEN THE AGE OF MY VEHICLE AND COMPARATIVELY LOW MILEAGE I DO NOT BELIEVE THAT THIS ISSUE REFLECTS NORMAL WEAR AND TEAR AND IS INSTEAD RELATED TO A DEFECTIVE PART.
Steering, Exterior lighting, Engine, Jul 19, 2016
2 WEEKS AGO I BOUGHT A PRE-OWNED 2011 SONOTA GLS WITH 69,000 MILES,FROM DRIVETIME. I ASKED FOR A CAR FAX REPORT WHICH THEY PROVIDED SOMETHING SIMILAR BUT THEIR REPORT ONLY SHOWED ONE RECALL ON THE VEHICLE WHICH WAS RECALL NUMBER 143, REGARDING THE EPS PROBLEM. SO FOR A WEEK I LOOKED INTO ALL THE RECALLS THIS VEHICLE HAS BUT IT WAS PAST THE 5 DAY RETURN POLICY BY DRIVETIME. WE FIGURED IF IT WAS A RECALL THEN IT WOULD HAVE TO BE REPAIRED BY LAW, RIGHT? SO I PUT MY VIN # IN TO VERIFY THAT INDEED MY VEHICLE WAS PART OF NUMEROUS RECALLS, SO I SCHEDULED AN APPOINTMENT FOR RECALL 132 AT VANDERGRIFF HYUNDAI IN ARLINGTON, TX. BEFORE THEY EVEN LOOKED AT THE CAR THEY SAID THAT CAMPAIGN WAS "CLOSED" & SAID THEY COULDN'T ASSIST ME ANY FURTHER. I ASKED THEM WHAT DOES CLOSED MEAN, DOES THAT MEAN THE ENGINE BLOCK WAS REPLACED PREVIOUSLY OR NOT? THEY JUST SAID "ITS BEEN DONE," NOTHING MORE. WE'VE HAD THIS CAR TWO WEEKS & ALREADY MY GIRL HAS GOT A TICKET FOR THE LEFT REAR BRAKE LIGHT BEING OUT WHICH I'VE REPLACED 3 TIMES NOW, THE CAR FOR NO REASON PULLS TO THE LEFT WHICH COULD CAUSE A POSSIBLE HEAD ON COLLISION, & THE ENGINE & TRANSMISSION BOTH SOUND THAT THEY ARE ON THEIR LAST LEG. FINALLY, I RECEIVED A NOTICE IN REGARDS TO THE EXTENDED WARRANTY 10YR/120,000 MILES WHICH I WAS THINKING WE CAN GET IT LOOKED AT THAT WAY, BUT THEN AFTER A SERIES OF QUESTIONS I WAS TOLD THAT OUR VEHICLE DOES NOT QUALIFY FOR THIS WARRANTY DUE TO THE VEHICLE WE JUST PURCHASED 2 WEEKS AGO HAS ISSUES. I TOLD THE REP I THOUGHT ALL OF THE 470,000 VEHICLES THAT WERE AFFECTED BY THE RECALL AUTOMATICALLY WAS GIVEN THAT WARRANTY? I WANT THE INFO ON WHAT WAS DONE TO FIX/REPAIR THE VEHICLE ON EACH RECALL & WHY ARE WE BEING TOLD ALL THE PROBLEMS WE ARE HAVING WITH THE CAR NOW HAVE BEEN "CLOSED." THERE'S NO WAY THIS VEHICLE HAS BEEN REPAIRED BECAUSE WE STILL HAVE ALL THE PROBLEMS & SYMPTOMS EXPLAINED IN THE RECALLS.
Electrical system, Exterior lighting, Air bags, Jul 18, 2016
"TAKATA RECALL"I BELIEVE THAT I OWNED A DEFECTED VEHICLE. SINCE DAY 1 THERE WAS ONE ELECTRICAL PROBLEM AFTER THE OTHER. MY RADIO COMES ON AND OFF BY ITSELF, HYUNDAI FAIRFAX FOUND NO PROBLEM AFTER THREE VISITS, UNTIL I JUST GAVE UP. I REPLACE 7 - 8 BLUBS IN MY CAR, A AIRBAG, AND NOW A SOCKET FOR MY BRAKE LIGHT BECAUSE MY CAME ON AND OFF, LIKE OTHER ITEMS IN MY CAR. IT'S LIKE I HAVE A SHORTAGE OR ELECTRICAL PROBLEM WITH MY VEHICLE. AFTER, THEY REPLACED THE CLOCK SENSOR IN THE STEERING WHEEL FOR THE AIRBAG, NOW MY PASSENGER DOOR LOCKS AND UNLOCK SOMETIMES. EVERY TIME I COMPLAIN TO FAIRFAX HYUNDAI, THEY DENY THAT ANYTHING COULD BE WRONG WITH MY VEHICLE. I UNDERSTAND THAT HYUNDAI DESIRE IS TO MEET SAFETY REGULATION AND CUSTOMER SATISFACTION BY PROVIDING GOOD PRODUCT. UNFORTUNATELY, THINGS SOMETIMES HAPPEN. IT'S WHEN A CORPORATION TAKES THE COMPLAINTS SERIOUSLY AND ADDRESSES THE CUSTOMER CONCERNS, IS WHAT GROWS A BUSINESS. I HAVE YET HAD ANYONE CONTACT ME OF MY CONCERNS SINCE I HAD THIS VEHICLE, AFTER MAKING MANY COMPLAINTS. I WILL APPRECIATE SOMEONE TAKING THIS SITUATION AND MY CONCERNS SERIOUSLY BY CONTACTING ME WITH A RESOLUTION.
Air bags, Jul 18, 2016
THE AIR BAG LIGHT HAS RECENTLY ILLUMINATED AND STAYS ON. THERE IS NOTHING OBSTRUCTING THE WIRES UNDER THE SEATS AND THE VEHICLE HAS NOT BEEN IN A CRASH. THE LIGHT ILLUMINATED WHILE DRIVING DOWN THE ROAD AND HAS REMAINED ON. CONTACTED THE DEALERSHIP AND WAS INFORMED THAT AIRBAGS AND SENSORS ARE ONLY COVERED UNDER THE FIRST 5 YEARS AND 60,000 MILES. BASED ON THE RECENT PLETHORA OF RECALLS ON THE 2011 HYUNDAI SONATA AND AFTER READING COUNTLESS COMPLAINTS ONLINE WITH OTHER VEHICLES OF THE SAME MAKE AND MODEL HAVING THE EXACT SAME ISSUES, I AM CONCERNED THAT NOT ONLY ARE THE AIRBAGS COVERED UNDER A LIMITED WARRANTY, BUT THAT THIS MAY BE ANOTHER POSSIBLE RECALL IN THE LONG LINE OF RECALLS FOR THE HYUNDAI SONATA. I DO NOT FEEL THAT THIS IS A SAFE CAR FOR ANYONE AND FEEL THAT THE AIRBAG LIGHT/DEACTIVATION COULD RESULT IN DEATHS SHOULD HYUNDAI NOT COVER THE AIRBAGS LONGER AND FOR INDIVIDUALS WHO MAY NOT BE ABLE TO AFFORD THE REPAIR.
Air bags, Jul 18, 2016
AIR BAG LIGHT IS ON AND WILL NOT TURN OFF. I WAS ADVISED BY THE DEALERSHIP THAT I HAVE TO PAY $450 TO REPLACE A SPRING INSIDE THE STEERING COLUMN FOR THE AIR BAGS TO DEPLOY. I HAVE NEVER BEEN IN AN ACCIDENT. THIS IS FRUSTRATING AND SHOULD BE CONSIDERED A MANUFACTURE DEFECT.
Steering, Jul 18, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL THAT PROGRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER ALSO MENTIONED THAT THE DTC WAS NOT SHOWN FOR NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING) AND THE FAILURE MAY NOT BE ABLE TO BE REPLICATED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AS THE NOISE FROM THE AREA OF THE STEERING WHEEL CONTINUED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE GUIDELINES FOR THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jul 17, 2016
AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF.
Power train, Electrical system, Engine, Jul 17, 2016
WHEN VEHICLE WAS MOVING IT FELT LIKE WENT INTO A COAST BUT RPM DID NOT INCREASE SPEED SLOWED.. GAS PEDDLE WAS PUSHED IN NOTHING HAPPENED WHEN PEDDLE WAS RELEASED AND THEN PUSHED ALL FUNCTIONS RESUMED
Steering, Jul 15, 2016
EVERY TIME I TURN MY WHEEL LEFT THERE IS A HORRIBLE CLANKING SOUND AND POP. WAS TOLD THAT ON 2011'S THAT THE STEERING COUPLING IS BREAKING. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THIS HAPPENS STATIONARY AND IN MOTION. WHEN YOU GO OVER BUMPS IT CAUSES THE STEERING TO SHAKE UNCONTROLLABLE.
Steering, Jul 15, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL SOUND WAS HEARD FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,642.
Steering, Jul 14, 2016
VEHICLE STEERING WHEEL HAS DEVELOPED A CLUNKING NOISE WHEN TURNED TO RIGHT OR LEFT WHEN PARKED. ALSO HAS A HARD CLUNKING BANG IN ENTIRE STEERING WHEEL WHEN A BUMP IS ENCOUNTERED. STEERING IS ALSO UNRESPONSIVE AT HIGHER SPEEDS WHEN WHEEL IS INITIALLY USED TO CORRECT LANE USAGE ON HIGHWAYS. CONSTANTLY CONCERNED STEERING FAILURE IS IMMINENT. VEHICLE HAS LESS THAN 39000 MILES AND OTHERWISE EXCELLENT CONDITION. NEEDS TO BE CORRECTED BUT NOT AT OWNERS COST. THIS IS AN OBVIOUS MANUFACTURING DEFECT. DATE OF MANUFACTURE 4/05/11. *TR
Steering, Jul 13, 2016
STEERING WHEEL/COLUMN STATED MAKING A CLICKING NOISE ABOUT 6 MONTHS AGO. AT FIRST IT WASN'T THAT BAD; NOW EVERYTIME YOU MOVE THE STEERING WHEEL A CLICKING NOISE IS MADE. EVERY BUMP OR RUT YOU HIT IN THE ROAD MAKES IT RATTLE. SOUNDING AS IF IT IS GETTING READY TO BREAK.. I HAVE TAKEN IT TO THE HYUNDAI PLACE SEVERAL TIMES AND REPORTED THIS PROBLEM. HYUNDAI KEEPS TELLING ME THAT THIS IS NOT A RECALL. IT WILL COST ME $250.00 TO $300.00 TO HAVE THIS REPAIRED. MY QUESTION STILL REMAINS THAT IF THIS STEERING COUPLING IS DEFECTED AND IT IS CONTROLLING THE STEERING OF THE CAR THEN WHY IF IS NOT A RECALL? MY STEERING WHEEL VIBRATES, SHAKES, AND MAKES AN AWFUL RACKET. I DO NOT UNDERSTAND HOW THIS IS NOT CONSIDERED A RECALL.
Steering, Jul 13, 2016
THERE IS A CLICKING/THUMPING NOISE WHEN I TURN MY STEERING WHEEL. FEELS LIKE THE WHEEL IS GOING OVER A BUMP. THIS IS HEARD MORE WHEN THE WHEEL IS BEING TURNED TO THE LEFT AND RIGHT. MY VEHICLE HAS 41,066 MILES ON IT. YOU CAN HEAR/FEEL THE NOISE WHILE THE VEHICLE IS STATIONARY OR WHILE DRIVING. I HAVE READ SIMILAR COMPLAINTS ON MESSAGE BOARDS WHICH DESCRIBE THIS FAILURE AS THE STEERING COUPLING.
Electrical system, Exterior lighting, Jul 12, 2016
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL TURN OFF WHEN USING THE TURN SIGNAL OR TURNING ON THE HIGH BEAMS, I HAVE TO WIGGLE THE HEADLIGHT SWITCH TO GET THEM TO COME BACK ON. I HAVE SENT HYUNDAI AN EMAIL CONCERNING THIS PROBLEM AS IT IS A VERY SERIOUS SAFETY ISSUE AND THE PROBLEM IS GETTING WORSE, BUT OF COURSE THERE HAS BEEN NO RESPONSE FROM HYUNDAI. WITH ALL OF THE COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM. HYUNDAI NEEDS TO ISSUE A RECALL.
Other or unspecified, Jul 12, 2016
AFTER STOPPING THE CAR AND PARKING, THE KEY GETS STUCK AND I AM UNABLE TO REMOVE IT. AFTER JIGGLING THE KEY AND TUGGING AT THE STEERING WHEEL, THE KEY EVENTUALLY CAN BE REMOVED. IT HAS HAPPENED MORE FREQUENTLY IN THE PAST SEVERAL WEEKS. THE LATEST OCCURRENCE WAS JULY 12, 2016.
Engine, Jul 11, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, A KNOCKING NOISE WAS HEARD FROM THE HOOD OF THE VEHICLE BEFORE IT STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V759000 (ENGINE). THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE, BUT WAS NOT DIAGNOSED OR REPAIRED. A REPRESENTATIVE OF HYUNDAI MENTIONED THAT THE VEHICLE WAS WORKING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.