2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Jan 2, 2016
WHILE SITTING IN PARK OR DRIVING THE STEERING WHEEL CLICKS AND MAKES CONSIDERABLE NOISE WHEN BEING TURNED EITHER WAY. FROM CONSIDERABLE RESEARCH ONLINE I'VE LEARNED THAT THIS PROBLEM IS VERY WIDESPREAD AMONG SEVERAL YEAR MODELS OF SONATA HOW THIS ISSUE IS NOT A RECALL IS BEYOND ME. HYUNDAI CUSTOMER CARE SAID THEY WERE NOT AWARE OF ANY STEERING ISSUES WITH SONATA MODELS I'M CALLING COMPLETE B.S. PLEASE NHTSA MAKE THIS COMPANY RESPONSIBLE FOR DEFECTIVE EUIPMENT THESE VEHICLES ARE PLAGUED WITH.
Engine, Jan 1, 2016
I HAVE A 2011 HYUNDAI SONATA. MY ENGINE IS REALLY LOUD WHEN STARTING AND WHEN IDLING. WHEN I START MY CAR FROM THE REMOTE START SOMETIMES IT WILL RANDOMLY CUT OFF AFTER 2 MINS AND WILL CUT BACK ON AND CUT OFF AGAIN. THE RECALL FOR THE ENGINE WAS MADE AWARE IN SEPTEMBER 2015 IT'S NOW JANUARY 2016, I KNOW MY ENGINE NEEDS REPLACED AND THERE'S SOMETHING WRONG. EVERY TIME I GET A REGULAR ROUTINE OIL CHANGE I'M TOLD THAT THE OIL IS VERY CHUNKY AND IT DOESN'T SEEM TO BE DISTRIBUTING THROUGHOUT THE ENGINE LIKE IT'S SUPPOSED TO. IT'S TAKING THE MANUFACTURER WAY TOO LONG TO FIX THIS ISSUE. THIS RECALL WITH THE ENGINE IS VERY SERIOUS AND I DON'T WANT TO BE INJURED OR DIE FROM THIS RECALL AND WAITING FOR THE MANUFACTURER TO GET THINGS TOGETHER TO FIX THE PROBLEM. I ALSO HAVE A CHILD AND I'M CURRENTLY PREGNANT AND I'M VERY CONCERNED ABOUT THIS PROBLEM. I FEEL THAT WE'VE WAITED LONG ENOUGH FOR THE MANUFACTURER TO FIX THIS ISSUE.
Steering, Dec 30, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THERE WAS AN ABNORMAL RATTLING NOISE IN THE STEERING COLUMN. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Electrical system, Exterior lighting, Dec 30, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR LIGHTING, ALARM SYSTEM, FRONT PASSENGER SIDE HEADLIGHT, AND LOWER BRAKE LIGHTS FAILED. THE ALARM SYSTEM ACTIVATED RANDOMLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE VEHICLE EXPERIENCED THE BRAKE LIGHT FAILURES LISTED IN THE CONSEQUENCE SECTION OF THE NOTICE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE SPREAD TO OTHER LIGHTING AND ELECTRICAL COMPONENTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Steering, Dec 30, 2015
KNOCKING IN STEERING COLUMN WHEN TURNING OR WHEN DRIVING OVER UNEVEN PAVEMENTS/ROADS. *JS
Electrical system, Dec 29, 2015
DASHBOARD WARNING SIGNS STARTED BLINKING (WRENCH, BATTERY, ETC) WHILE I WAS DRIVING THE CAR ON A CITY 4-LANE HIGHWAY (ROUTE 1 IN BALTIMORE) AT A SPEED OF 30-50 MPH. AFTER STARTING AND STOPPING MY CAR, A SONATA HYBRID, SEVERAL TIMES, EVENTUALLY I LOST ALL POWER TO THE CAR SUCH THAT THE BRAKES AND STEERING WOULD NOT WORK. AT THIS POINT I WAS ONLY GOING ~10 MPH. LUCKILY I WAS AT THE MALL AT THIS POINT AND THE CAR CAME TO A STOP ON ITS OWN. THE CAR WOULD NOT START AND THE DOOR LOCKS AND FOB DID NOT WORK. I THEN HAD IT TOWED TO THE DEALER. THEY REPLACED AN ELECTRICAL BOARD OF SOME TYPE AND THEN WERE ABLE TO DRIVE IT BUT ALSO NOTED ALL OF THE DASHBOARD ALARMS GOING OFF. THEIR CURRENT WORKING DIAGNOSIS IS THAT THERE IS A PROBLEM WITH THE CONNECTION TO THE ELECTRIC BATTERY CAUSING HIGH RESISTANCE. IT IS STILL UNDER REPAIR AT THE DEALER. I AM WORRIED THAT THIS COULD HAPPEN AGAIN.
Steering, Dec 29, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE SHAFT UNIVERSAL JOINT CONNECTION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING), BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Service brakes, Engine, Dec 29, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Dec 29, 2015
WHEN I TOOK MY SONATA TO CHANTILLY VA DEALER FOR HYUNDAI RECALL CAMPAIGN 132, AFTER INSPECTING THE VEHICLE, SERVICE MANAGER TOLD ME THAT THERE WAS SOME CLICKING NOISE STARTING TO HAPPEN IN STEERING FLEX COUPLING DUE TO WEAR OUT. I WAS QUOTED AN ESTIMATE OF $450 PLUS TAX TO FIX IT. MY CAR HAS 61K MILES BOUGHT IN NOVEMBER 2010. I WAS TOLD THAT I JUST PASSED WARRANTY PERIOD. I HAVE BEEN HAVING MY VEHICLE SERVICED REGULARLY AT FAIRFAX HYUNDAI DEALER AND WAS NEVER INFORMED OF THIS PROBLEM BEFORE.
Steering, Dec 28, 2015
MY SONATA CONTINUES TO PULL TO THE LEFT. I HAVE TAKEN MY VEHICLE TO THE DEALER MULTIPLE TIMES. THEY CHECKED THE ALIGNMENT AND FORCE BALANCED THE TIRES A FEW TIMES. EVENTUALLY THEY TOLD ME IT WAS MY TIRES CAUSING THE PROBLEM. SO THEY PUT A SET OF 4 BRAND NEW WHEELS AND TIRES FROM ANOTHER CAR ONTO MINE. THE PROBLEM STILL PERSISTED. SO THEY DIDNT KNOW WHAT TO DO AND CONTACTED AN HUYNDAI REP WHO STATED THE VEHICLE PERFORMED AS DESIGNED. IF THE VEHICLE PERFORMED AS DESIGNED WHY DID YOUR SERVICE TECHS CHECK MY ALIGNMENT AND FORCE BALANCE MY TIRES 3 OR 4 TIMES? WHY DID THEY PUT ANOTHER SET OF WHEELS AND TIRES ON MY CAR IF THERE WAS NO PROBLEM? ITS VERY DANGEROUS BECAUSE IF I TAKE MY HAND OFF THE WHEEL IT PULLS INTO THE OTHER LANE. OTHER CONSUMERS HAVE COMPLAINED OF THE SAME THING AND SOME EVEN HAD THEIR CAR REPLACED. I FILLED A CORPORATE COMPLAINT WITH HYUNDAI BUT THEY AGREE WITH THE REP THAT THE IS PERFORMING AS DESIGNED.
Steering, Dec 28, 2015
STEERING WHEEL CHICKED WHEN MAKING TURNS. NOTICABLE SHAKE WHEN DRIVING. DEALER SAID NOT UNDER WARRENTY. DEALER STATED "COUPLING WORN". $315 TO REPAIR. BASED ON COMPLAINTS, CAN'T UNDERSTAND WHY NOT RECALLED.
Engine, Dec 24, 2015, fire
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE CONTACT WAS ALERTED TO THE FIRE BY A NEIGHBOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 02/19/16 *BF *CN
Engine, Dec 24, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Dec 23, 2015
I OWN A 2011 HYUNDAI SONATA. WHEN YOU TURN THE STEERING WHEEL, THE STEERING WHEEL IS LOOSE AND YOU NOTICE AN ABNORMAL CLUNK FEELING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A THE STEERING WHEEL COUPLER PART IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. APPROXIMATE MILEAGE OF THE VEHICLE: 90,000 MILES.
Engine, Dec 22, 2015
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE REPAIRS AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. A NEW ENGINE WAS RECOMMENDED. HOWEVER, THE ENGINE LIGHT REMAINED ON. ALSO, THE CONSUMER STATED THERE WERE PROBLEMS WITH THE OIL AND NOISES COMING FROM THE ENGINE, SHE ALSO HAD DIFFICULTY GAINING SPEED. THE DEALER REPLACED THE CYLINDER HEAD AND RECOMMENDED A GASKET. THE CONSUMER ATTACHED AN ENGINE RECALL NOTICE. *JB
Engine, Dec 22, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Power train, Electrical system, Engine, Dec 21, 2015
TINGING SOUND COMES AND GOES WHILE DRIVING, ERRATIC SHIFTING MULTIPLE GEARS, OIL LIGHT COMES ON WITH MODERATE ACCELERATION, THERE IS A RECALL ON THIS BUT I DO NOT HAVE THE NUMBER. RECALL ON ENGINE. II HAVE BEEN TO THE DEALER WHO CLAIMS THEY ARE NOT ABLE TO REPLICATE BUT WILL NOT ALLOW ME TO DRIVE WITH THEM.
Power train, Electrical system, Engine, Dec 21, 2015
TINGING METAL SOUND WHILE DRIVING. IMMEDIATELY AFTER START IT DIES, OIL LIGHT COMES ON MODERATE ACCELERATION, SHIFTS ERRATIC AND HARD IN MULTIPLE GEARS
Steering, Dec 21, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE EACH TIME IT WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Dec 21, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V457000 (STEERING) AND 10V426000 (STEERING). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PERTAINING TO THE RECALL THEY WERE NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SEND THE PART TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Dec 18, 2015
TAKATA RECALL THIS HAS BEEN THE WORSE EXPERIENCE OF MY LIFE. IN MAY I WAS DRIVING WEST ON HWY 40 TOWARDS RALEIGH NC WHEN MY CAR JUST STOPPED AND MADE A FUNNY NOISE, WHEN I PULLED OVER AND TRIED TO RESTART THE ENGINE SMOKE CAME FROM UNDER THE HOOD. I HAD IT TOWED TO SOUTHERN HYUNDAI IN RALEIGH ON WAKE FOREST RD. IT INITIALLY TOOK THREE MONTHS TO GET A RESPONSE FROM THE MANUFACTURER TO PAY 50% OF THE COST. THEN 2 MONTHS LATER OR AROUND OCTOBER WHEN THE CAR WAS READY I DIDN'T HAVE THE OTHER 4500.00 TO GIVE THEM BEING A SINGLE PARENT OF FIVE. WHEN THE NOTICE CAME OUT I ASKED THEM TO SEE THE MANUFACTURER FOR THE REMAINING BALANCE. IT IS NOW DECEMBER AND I STILL DON'T HAVE MY CAR. I HAVE BEEN THROUGH SO MUCH AND BARELY HANGING ON TO A CAR MAKING PAYMENTS AND HAVEN'T DRIVEN IT IN 7 MONTHS. THE DEALER STILL HAS POSSESSION OF THE VEHICLE, WHY CAN'T THE MANUFACTURE PAY FOR THE COST. I FEEL LIKE I HAVE BEEN A VICTIM OF SOME CRUEL CRIME. WHAT TO DO
Exterior lighting, Service brakes, Engine, Dec 17, 2015
"TAKATA RECALL" I WAS DRIVING ON THE INTERSTATE THE OTHER DAY AND MY CAR WAS SHAKING, SO SCARY. I'M NOT A MECHANIC, BUT I KNOW WHEN SOMETHING IS WRONG. THE LIGHTS ON MY CAR GETS SO HOT THAT THEY KEEP GOING OUT AND THE CAR IS A DRIFTER. I JUST HAPPEN TO ENTER MY VIN# IN THE SYSTEM AND I WAS SHOCK. I HAVE BEEN DRIVING THIS CAR NOT KNOWING MY CAR HAS 4 RECALLS ON IT. I WOULD LIKE TO GET ANOTHER CAR BECAUSE AT THIS POINT I DO NOT FEEL SAFE DRIVING MY FAMILY EVEN IF THEY SERVICED IT. JUST HEARING ALL THE PROBLEMS THAT WRONG WITH THIS CAR, I DO NOT FEEL SAFE. WHO DO I NEED TO TALK TO ABOUT THIS MATTER?
Engine, Dec 16, 2015
MY HUSBAND WAS DRIVING HOME FROM WORK AND THE ENGINE STARTED MAKING A HORRIBLE KNOCKING NOISE. THIS WAS ON A FRIDAY. WE HAD THE CAR TOWED TO OUR MECHANIC THE FOLLOWING MONDAY AND HE TOLD US THE WHOLE BOTTOM END OF THE ENGINE HAD FAILED. HYUNDAI WOULDN'T HONOR OUR WARRANTY BECAUSE WE DIDN'T HAVE ALL OF OUR MAINTANENCE RECORDS FOR THE CAR. WE ENDED UP PAYING FOR THE ENGINE TO BE REPLACED OUT OF OUR POCKET. WHEN HYUNDIA SENT OUR MECHANIC THE NEW ENGINE IT WAS THE WRONG ONE. MY MECHANIC SPEND THE NEXT 3 WEEKS ARGUING WITH THEM OVER HIS FACT. FINALLY AFTER 6 WEEKS, HYUNDIA AGREED TO SOURCE A SECOND NEW ENGINE AND INSTALL IT THEMSELVES. EVEN WITH THIS DECISION, THEY STILL WOULDN'T COVER IT UNDER OUR WARRANTY. THEY TOOK AN ADDITIONAL 4 WEEKS TO INSTALL THE ENGINE. WE PAID FOR A RENTAL CAR OUT OF POCKET WHILE THIS WAS BEING TAKEN CARE OF. SO ULTIMATELY, THIS COST US CLOSE TO $6000 OUT OF POCKET WHEN IT SHOULD HAVE BEEN COVERED UNDER OUR WARRANTY. I WILL NEVER PURCHASE ANOTHER HYUNDAI, NOR WILL I RECOMMEND THEIR PRODUCTS TO MY FAMILIY AND FRIENDS OR ANYONE ELSE I COME IN CONTACT WITH. THIS HAS BEEN AN HORRIBLE EXPERIENCE.
Engine, Dec 15, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, IT MADE A LOUD TICKING SOUND AND RATTLED. THE NOISE LASTED APPROXIMATELY FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROD ACCESSORY OIL LEVEL GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,600.
Engine, Dec 15, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V568000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPIERENCED A FAILURE. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS AVAILABLE.