2011 Hyundai Sonata
Problems, recalls and owner-reported issues
Steering is the leading concern among 3,376 owner complaints filed for this model year. This is the highest complaint count among 26 Sonata model years with reports.
Of the 2011 reports, 116 involved a crash and 112 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Steering, electric power assist systemApr 5, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Campaign 16V190000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
Suspension, front, springs, coil springsOct 7, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Campaign 15V629000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Service brakes, hydraulicJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between the inner brake hose and metal brake line fitting.
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Campaign 14V433000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Campaign 13V113000 on NHTSA.gov
Steering, gear box, shaft sectorOct 1, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 11, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE CENTER AT 1-787-999-3333.
Campaign 10V457000 on NHTSA.gov
Steering, gear box, shaft sectorSep 20, 2010
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009, THROUGH SEPTEMBER 10, 2010. ON SOME OF THESE VEHICLES THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS MAY HAVE BEEN EITHER IMPROPERLY ASSEMBLED OR INSUFFICIENTLY TIGHTENED.
IMPROPER ASSEMBLY OR INSUFFICIENT TIGHTENING OF THE CONNECTIONS COULD RESULT IN A COMPLETE SEPARATION OR COMPROMISED ATTACHMENT OF THE CONNECTIONS, SUCH THAT THE DRIVER COULD EXPERIENCE A LOSS OF, OR REDUCTION IN, STEERING CAPABILITY INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS FOR PROPER ASSEMBLY AND TORQUE. IN ADDITION DEALERS WILL UPDATE THE POWER STEERING SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V426000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 2, 2010
HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION.
THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER.
HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
Campaign 10V070000 on NHTSA.gov
Representative owner complaints
3,376 reports, newest first.
Steering, Sep 6, 2015, crash
WAS DRIVING DOWN THE ROAD HIT A SMALL PIECE OF BLACK ICE AND LOST CONTROL COULDN'T RECOVER DUE TO EXCESSIVE PLAY IN STEERING WHEEL. AFTER FILLING CLAIM AND GETTING CAR REPAIRED STEERING HAS GOT WORSE. DID RESARCH THERE IS A RECALL ON HYUNDAI SANATAS FOR THIS ISSUE BUT IS NOT COVERED ON MY CAR MANY OTHERS ARE HAVING THIS ISSUE AND ARE STILL NOT COVERED ON ANY RECALL.
Steering, Sep 4, 2015
WHEN THIS PROBLEM STARTED INITIALLY IT WAS A LITTLE NOISE THAT YOU CAN BARELY HEAR WHENEVER THE STEERING WAS TURN TO THE RIGHT OR TO THE LEFT, BUT AS THE DAYS GOES BY THE SITUATION KEEP GETTING WORST, THE NOISE COULD BE HEARD A LITTLE LOUDER. I WENT TO THE WEB AND I FOUND A RECALL FOR THE 2011 HYUNDAI SONATA BECAUSE OF ISSUES WITH THE STEERING, I CALLED HYUNDAI CUSTOMER SERVICE IN ORDER TO GET INFORMATION ABOUT THE RECALL AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL JUST BECAUSE MY CAR WAS MADE ABOUT A MONTH AFTER THE DATE ON THE RECALL. THEY SAID THE RECALL WAS FOR SONATA BUILT BY DECEMBER 11, 2009 TO SEPTEMBER 10, 2010. MY CAR WAS BUILT ON OCTOBER 6, 2010. I EXPLAINED THAT MY CAR WAS HAVING THE SAME ISSUE AS THE CARS ON THE RECALL AND MY CAR WAS ALSO MADE IN THE SAME FACTORY IN ALABAMA AS WAS THE OTHER CARS ON THE RECALL. THEY TOLD ME TO GO THE DEALERSHIP WHERE I BOUGHT THE CAR. I WENT TO THE DEALERSHIP BUT THEY WANT TO CHARGE $165 TO DIAGNOSE THE CAR BEFORE FIXING IT AND THEN CHARGE TO FIX IT. I THINK MY CAR ALSO HAVE THE SAME PROBLEM WITH THE STEERING AS THE OTHERS BECAUSE ITS LESS THAN A MONTHS AND THAT'S NOT ENOUGH TIME FOR THEM TO FIX THE ISSUE THEY HAVE. THE OPTION THAT I HAVE IS TO ADDRESS IT WITH YOU. THANKS FOR THE HELP.
Steering, Sep 4, 2015
I HAVING NOTICE WHEN ACCELERATING UP TO ABOUT 25-35 MILES PER HOUR THERE IS A CONSANT RATTLING SOUND COMING FROM MY STEERING COLUMN. ALSO WHEN I HIT A SMALL OR LARGE BUMP IN THE ROAD THERE IS A LOUD CLICKING SOUND COMING FROM THE STEERING WHEEL LIKE IT IS ABOUT TO FALL OFF. IN THE LAST FEW DAYS I HAVE NOTICE WHEN I TRYING TO BRIGHTEN OR DIM MY LIGHTS AT NIGHT, THE SLIGHTEST TOUCH CAUSES THE LIGHTS TO FLICKER ON THE INSIDE OF THE CAR AND THE LIGHTS TO GO OUT MOMENTARILY. IT SEEMS WHAT EVER IS AFFECTING MY STEERING COLUMN IS AFFECTING MY LIGHTS AS WELL. IT IS GETTING VERY DANGEROUS TO DRIVE AND THIS IS MY ONLY SOURCE OF TRANSPORTATION.
Electrical system, Other or unspecified, Engine, Sep 4, 2015
WHILE DRIVING ON A HIGHWAY IN THE MIDDLE OF TRAFFIC MY 2011 SONATA COMPLETELY STOPPED AND THE ENGINE TOTALLY SEIZED UP ENDANGERING MY ENTIRE FAMILY. THERE WAS NO UNUSUAL ENGINE SOUND PRIOR TO IT STOPPING AND NO WARNING WHATSOEVER. WE HAD TO COAST TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. THIS IS TOTALLY UNACCEPTABLE AS IT ENDANGERED 5 LIVES. THANK GOODNESS WE WERE ABLE TO GET TO THE SIDE OF THE ROAD. WE ARE TOLD THAT THE ENGINE WOULD NEED TO BE TOTALLY REPLACED AT A MIN. ENGINE COST OF $5800 NOT INCLUDING LABOR OR OTHER PARTS. IN ESTIMATING COSTS, PROBABLY $8000 OR MORE. IT LOOKS LIKE THERE IS A DEFECT IN THE ROTATING ASSEMBLY THAT CAUSES SUDDEN AND CATASTROPHIC ENGINE FAILURE. HYUNDAI IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO PREVENT IT. NOW I HAVE NO CAR TO DRIVE, AND MUST SOMEHOW COME UP WITH THE ABOVE COSTS OR RENT A CAR. THE CAR IS OUT OF WARRANTY BUT WAS WELL MAINTAINED. THIS IS A SERIOUS PROBLEM AND NEEDS IMMEDIATE ATTENTION.
Steering, Other or unspecified, Sep 4, 2015
I HAVE NOTICED A GRADUALLY WORSENING RATTLING NOISE WHILE DRIVING. THE NOISE IS COMING FROM THE STEERING COLUMN, AND THE STEERING WHEEL VIBRATES INTERMITTENTLY. IT HAPPENS ON THE FREEWAY WHEN DRIVING 75MPH AND IT HAPPENS ON SURFACE STREETS DRIVING THE POSTED SPEED LIMIT. THE NOISE ALSO HAPPENS WHEN THE CAR IS IDLE AND YOU MOVE THE STEERING WHEEL IN EITHER DIRECTION. THE STEERING WHEEL ACTS AS IF IT IS CATCHING ON SOMETHING. THIS SEEMS TO BE A COMMON ISSUE THAT IS REPORTED ON HYUNDAI SITES, BUT IT HAS NOT BEEN REPORTED ON THIS SITE. PLEASE LOOK INTO THIS AND SEE IF IT IS A SAFETY ISSUE THAT MERITS A RECALL.
Exterior lighting, Sep 3, 2015
MY HYUNDAI SONATA TAIL LIGHTS, BRAKE LIGHTS ARE MELTING THE PANELING AND DESTROYING THE SOCKETS WHERE THE BULBS GO. THE DEALER SERVICE DEPARTMENT CHARGED ME $250 TO REPLACE THE BRAKE LAMP SWITCH WHICH WAS A RECALL ON 2011 HYUNDAI SONATAS BUT CLAIMED MY CAR WAS NOT ONE ON THE SERVICE RECALL. THE SERVICE DEPARTMENT SAID THE BULBS HAD MELTED THE PANELING AND THAT THEY HAD TO SHAVE DOWN THE PANEL TO GET THE BULB TO WORK. NOW THE LEFT TAIL LIGHT IS NOT WORKING AND THEY SAID I NEED TO REPLACE IT FOR ANOTHER $250 THIS IS NOT CAUSED BY ME THE CONSUMER AND WITH THE MELTING OF THIS I AM AFRAID IT WILL CAUSE AN ELECRTRICAL FIRE IN MY REAR. HYUNDAI NEEDS TO FIX THIS ISSUE AND REFUND ME MONEY I ALREADY PAID OUT.
Engine, Sep 2, 2015
I WAS TRAVELING IN PA. ON ROUTE 879 AND 153, AT A RATE OF ABOUT 60 MPH MERGING INTO TRAFFIC, THE ENGINE JUST STOPPED WORKING, I ALMOST CAUSED AN ACCIDENT TRYING TO GET OFF THE ROAD WHILE THE MERGE LANE WAS ENDING. THIS VEHICLE HAS BEEN REGULARLY MAINTAINED. I AM BEING TOLD BY THE MECHANICS THAT I NEED A WHOLE NEW ENGINE. THE MECHANIC DOESN'T SEE WHY THIS SHOULD HAVE HAPPENED. I UNDERSTAND THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES, THANKFUL NO ONE WAS HURT. OPENED A CASE WITH HYUNDAI (C8187494). THE OPERATOR AT HYUNDAI THAT TOOK MY INFORMATION STATED THAT SHE NEW OF THE LAWSUIT AND THAT HYUNDAI WAS NOT DOING ANYTHING. SOMEONE COULD HAVE BEEN KILLED ANY ASSISTANCE YOU CAN GIVE WOULD BE APPRECIATED.
Engine, Sep 2, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE. THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE HOME AND CALLED THE LOCAL DEALER. THE DEALER STATED THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Suspension, Sep 1, 2015
THE ORIGINAL EQUIPMENT TIRES WORE UNEVEN (CUPPING) PRODUCING A LOUD SOUND AS SPEED INCREASED. THESE TIRES WERE REPLACED WITH NEW TOYO PROXES TIRES, WHICH EVENTUALLY WORE THE REAR TIRES IN THE SAME MANNER PRODUCING UNACCEPTABLE TIRE NOISE. THE CURRENT (THIRD SET) OF NEW TIRES, HANKOOK 727'S, HAVE APX. 20K MILES AND HAVE STARTED TO WEAR THE REAR TIRES IN THE SAME (CUPPING) PATTERN. THE DEALER WAS MADE AWARE OF THIS YEARS AGO DURING A MAINTENANCE VISIT. HE SUGGESTED REPLACING THE TIRES AND ROTATING THEM EVERY 5K MILES. THIS SUGGESTION IS NOT A SATISFACTORY FIX. OUTSIDE OF THIS PROBLEM THE CAR IS PERFECT. HOWEVER, REPLACING TIRES BEFORE THEY'RE WORN OUT IS TOO EXPENSIVE. TIRE REPLACEMENT OFF-SETS THE FUEL EFFICIENCY RATING THAT PROMPTED THE PURCHASE OF THIS CAR! NOT ONE OF THE 3 SETS OF TIRES ON THIS CAR GOT CLOSE TO THE MANUFACTURERS MILEAGE RATING! A NEW SET OF TIRES MOUNTED AND BALANCED IS MORE THAN $1,000.00. GIVEN THE COST OF TIRES, THIS CAR IS MORE EXPENSIVE TO OPERATE THAN MY OTHER CAR, A V8 PERFORMANCE SEDAN WHICH AVERAGES 19MPG. I'M NOT HAPPY WITH THE TIRE WEAR SITUATION AND I'M CONSIDERING A REPLACEMENT VEHICLE DUE TO THIS PROBLEM. THERE WAS A RE-CALL TO REPLACE THE REAR LOWER CONTROL ARMS WHICH DIDN'T HELP WITH THIS PROBLEM.
Fuel/propulsion system, Sep 1, 2015
GAS GUAGE NOT REGISTERING CORRECTLY WAS TOLD BY DEALER IT IS A SENSOR, BUT THEN FAILED AFTER TESTING. MECHANIC RETESTING, SAYS FUEL UNIT NOT REGISTERING ON CLUSTER. FAULT IN "CLUSTER" SO GAS GUAGE IS NOT WORKING. WANTS TO CHARGE $1482 TO REPLACE, SAYS NOT WARRANTIED
Power train, Vehicle speed control, Sep 1, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE GEAR ON THE INSTRUMENT PANEL WHEN SHIFTED AROUND, MAKING IT DIFFICULT TO KNOW WHICH GEAR WAS IN USE. THE CONTACT STATED THAT THE FAILURE AFFECTED THE ACCELERATION. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS PLACED IN DRIVE, THE VEHICLE JOLTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT PROVIDED.
Steering, Suspension, Aug 31, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL CLICKING SOUND IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE AXLE WAS FRACTURED AND THE STEERING WHEEL INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AXLE WAS REPLACED THREE TIMES AND THE FRONT PASSENGER SIDE AXLE WAS REPAIRED ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,779. UPDATED 10/06/15*LJ
Steering, Aug 28, 2015
THE STEERING ON MY CAR IS WOBBLY AND WHEN I TURN THE STEERING WHEEL, I CAN HEAR CLICKING NOISES. IT HAS PROGRESSED OVER THE PAST COUPLE OF WEEKS. I TOOK MY CAR TO A DEALERSHIP AND WAS TOLD THAT THE NOISE IS HAPPENING BECAUSE THE COUPLER NEEDS TO BE REPLACED. APPARENTLY, THE COUPLER NEEDS TO BE REPAIRED BECAUSE OF WEAR AND TEAR. COME ON NOW...IT'S A 2011 WITH A LITTLE MORE THAN 62K MILES. THE COUPLER IS CURRENTLY BEING REPLACED AT A DEALERSHIP. YOU DON'T EXPECT TO HAVE THIS KIND OF PROBLEM ON A 2011 VEHICLE.
Steering, Aug 28, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING). THE FAILURE MILEAGE WAS 61,000.
Steering, Aug 27, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EMITTED AN ABNORMAL NOISE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 09/25/15*LJ UPDATED 10/07/15*LJ UPDATED 12/01/15*LJ THE CONSUMER STATED THE STEERING MADE A CLICKING SOUND WHEN SHE WASN'T DRIVING AND A RATTLING SOUND WHEN SHE WAS DRIVING. ALSO, THE TRACTION LIGHTS ILLUMINATED. THE RATTLING SOUND STARTED AT 25 MPH. UPDATED 01/15/16.*JB *CN
Steering, Aug 27, 2015
I NOTICE SOME PLAY AND A KNOCKING NOISE IN THE STEERING WHEEL, ALONG WITH A KNOCKING /RATTLING SOUNDS IN THE STEERING COLUMN AREA WHEN DRIVING ON BUMPY ROADS. THIS ISSUE MAY HAVE BEEN PRESENT FOR THE LAST FEW WEEKS AND AS OF YET HAS NOT GOTTEN ANY WORST. THIS WAS MENTION TO A COWORKER OF MINE WHO WAS A PREVIOUS SONATA OWNER AND INFORMED ME THAT HYUNDAI HAD A RECALL ON THIS ISSUE. CHECKED FOR RECALLS WITH VIN AND NONE WERE FOUND. OTHER THEN FOR A CERTAIN YEAR PREVIOUS. FROM RESEARCHING ON LINE THIS SEEMS TO BE MORE WIDE SPREAD PROBLEM THEN HYUNDAI IS LEADING TO BELIEVE. AND NO ONE SAYS HOW DANGEROUS THIS MAY BE, IF LOST OF COMPLETE STEERING IS POSSIBLE?
Steering, Power train, Electrical system, Aug 25, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME LOOSE AND A RATTLING NOISE WAS HEARD AS ALL THE WARNING LIGHTS FLICKERED. IN ADDITION, THE CONTACT MENTIONED THAT A LOUD BANG NOISE WAS HEARD WHEN THE GEAR WAS SHIFTED FROM PARK TO DRIVE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,651.
Steering, Aug 25, 2015
ABOUT TWO TO THREE WEEKS STARTED NOTICING A CRACKLING NOISE AS I AM TURNING THE STEERING WHEEL EITHER TO THE LEFT OR TO THE RIGHT AT LOW SPEED AS THE TIME WENT BY ABOUT TWO WEEKS THE NOISE GRADUALLY INCREASED AND NOW I HAVE ALSO NOTICED A RATTLING NOISE COMING FROM THE STEERING COLUMN AND GETTING TROUGH A BUMP ON THE ROAD . I AM WARE OF THE TWO RECALL CAMPAIGNS THAT YOU HAVE LISTED ON YOUR WEBSITE BUT MY CAR VIN # IS NOT LISTED. CALLED HYUNDAI AND THEY SAID IS NOTHING THEY CAN DO BUT AT THIS TIME I AM FEARFUL FOR MY FAMILY AND ME BECAUSE I BELIEVE THE CAR IS NO LONGER SAFE TO DRIVE. JUST TO LET YOU KNOW I HAVE MADE A APPOINTMENT FOR TOMORROW WITH A LOCAL HYUNDAI CAR DEALERSHIP . THANK YOU FOR YOUR CONCERN AND ATTENTION. *TR
Steering, Aug 22, 2015
WHILE DRIVING THIS CAR I HEARD A POPPING NOISE IN THE STEERING , I CALLED HYUNDAI THEY SENT ME TO HAVE THE CAR CHECKED NOT ONLY ON THIS BUT FOUND OUT THERE WERE 6 OTHER RECALLS WHEN I WENT TO PICK UP MY CAR THEY TOLD ME IT IS A MDPS COUPLING IN THE STEERING COLUMN AND NOT COVERED , THE REP TOLD ME THAT THIS IS AN ONGOING ISSUE WITH HYUNDAI AND THAT THE PART IS ON BACK ORDER FOR SEVERAL OTHER VEHICLES AND THAT IT WOULD COST ME 400 TO REPAIR , SINCE THIS IS AN ONGOING PROBLEM WITH THIS YEAR MODEL CAR WHY ARE THEY NOT DOING THIS AS A RECALL , I WAS TOLD THIS IS HAZARDOUS SITUATION AND COULD CAUSE A LIFE THREATENING ACCIDENT REALLY ? SO I GUESS HYUNDAI IS WAITING FOR SOMEONE TO BE KILLED ? I AM BEYOND DISAPPOINTED WITH THIS AND AM AFRAID TO DRIVE MY CAR NOW ! THEY NEED TO BE HELD RESPONSIBLE !
Steering, Aug 22, 2015
WHEN TURNING THE STEERING WHEEL LEFT TO RIGHT, AN AUDIBLE MECHANICAL CLANKING NOISE IS HEARD IN THE STEERING COLUMN SYSTEM. ADDITIONALLY, YOU CAN FEEL FEEDBACK IN THE STEERING WHEEL WHEN THE CLANKING NOISE IS OCCURRING. THIS DEFECT IS BEST FOUND WHEN TURNING THE STEERING WHEEL QUICKLY TO THE LEFT AND THEN TO THE RIGHT, OR VICE VERSA. TOOK CAR TO FIRESTONE TODAY TO FIND PROBLEM, AND WAS TOLD IT WAS THE "STEERING COLUMN INTERMEDIATE SHAFT." THIS PART IS A RECALL ITEM LISTED FOR THIS YEAR/MAKE/MODEL. HOWEVER, MY VIN DOESN'T QUALIFY AS PART OF THIS RECALL. OBVIOUSLY THIS DEFECT IS WIDER SPREAD THAN CURRENTLY LISTED, AND DEFINITELY NEEDS TO INCLUDE MY VIN CAR. NOTE: I WORK AS AN AVIATION SAFETY INSPECTOR FOR THE FAA (FG-1825-13), SO I WORK IN THE SAME JOB POSITION BUT FOR AIRPLANES INSTEAD. THANKFULLY WITH MY MECHANICAL BACKGROUND, I WAS ABLE TO FIGURE OUT THERE WAS A SAFETY ISSUE BEFORE A POSSIBLE ACCIDENT AND LOSS OF CONTROL OCCURRED.
Air bags, Seats, Aug 22, 2015
FRONT PASSENGER WEIGHT CLASSIFICATION SENSOR FAILURE. DEALERSHIP SAYS THE ONLY WHY TO FIX IT IS TO REPLACE SEAT FOR 1800.00. DEALERSHIP CANNOT TELL ME IF SRS WILL WORK WHEN NEEDED. AFTER DOING SO RESEARCH ONLINE THIS LOOKS LIKE A BIG PROBLEM WITH HYUNDAL CARS THROUGHOUT MANY MODEL YEARS. HYUNDAI HAS FAILED TO REMIT THIS PROBLEM AND IS SELLING VEHICLES TO THE PUBLIC WITH FAULTY AIR BAG SYSTEMS.
Electrical system, Aug 22, 2015
INTERMITTENT FLASHING AND BLINKING DASHBOARD AND EXTERIOR LIGHT WHILE TURN SIGNAL OR WIPERS ARE ENGAGED AFTER THIS INCIDENT HAPPENS THE BATTERY IS DRAINED OF POWER. BATTERY TEST FULL LOAD AND ALTERNATOR TEST GOOD. THE BATTERY IS WEARING DOWN BECAUSE OF THIS MALFUNCTIONING ELECTRICAL PROBLEM. LAST NIGHT (8/21) SOMETHING NEW HAPPENED. WHEN I WENT TO START THE CAR I FOUND IT DEAD AGAIN; YET THE " LIGHTS ON" INDICATOR LIGHT WAS VISIBLE ON THE DASH BUY THE LIGHT SWITCH WAS IN THE OFF POSITION. I HAVE OTHERS WITNESS THIS CRAZY MALFUNCTION OVER THE PAST 4 MONTHS AND YET THE HYUNDAI DEALERSHIP CANNOT REPLICATE THE PROBLEM AND THEREFORE WILL NOT REPLACE THE COMBO SWITCH (AS DIAGNOSED BY MY CORNER MECHANIC)
Steering, Equipment adaptive/mobility, Aug 21, 2015, crash
I WAS HAVING PROBLEMS WITH MY STEERING SHAKING AND RATTLING, WAS WAITING FOR MY APPOINTMENT AT THE DEALERSHIP TO RESOLVE THE PROBLEM AS I NOTICED WAS ON A RECALL NHTSA #10V457000 & 10V426000, DEALER STATED THEY WERE COMPLETED 05/ 2010. THAT I WOULD HAVE TO PAY $500 TO FIX THE PROBLEM AGAIN. I WAS IN PROCESS OF TRANSFERING BACK TO FT WORTH. DUE TO LIMETED BUDGET COULD NOT FIX THE PROBLEM .. SEVERAL DAYS LATER I WAS INVOLVED IN AN INCIDENT WHERE A PERSON HAD CONTACTED MY VEHICLE FROM THE FRONT. I MANAGED TO CAUSE THIS POSSIBLY FATAL FRONT END COLLISION TO BE A GLANCING BLOW. BUT NOT BEFORE HAVING PROBLEMS OPERATING THE VEHICLE'S STEERING CAPABILITY. THE SHAKING AND RATTLING IN THE STEERING WHEEL WHICH THEY (DEALERSHIP) SAID WAS CORRECTED; COME ALSO WITH PLAY IN THE STEERING IT SELF THE STEERING WHEEL IS TURNED ...LEFT OR RIGHT. DUE TO THIS DELAY THE SECONDS CAUSED CONTACT TO STILL BE MADE WHERE AS IF WAS CORRECTED WITH A ADEQUATE REPLACEMENT PART COULD POSSIBLY BEEN AVOIDED. NOW AM TOLD I HAVE TO PAY FOR THIS TO BE FIXED EVEN THOUGH IS A PRIOR RECAL; THAT IS STILL DEFECTIVE. MIND YOU THE PART IS $500. SO IS THIS A MATTER OF ONCE A RECALL ALWAYS A RECALL. AT $500 A POP. WARANTY IS 6 YRS / 60,000?? (NOT TOTALLY SURE ON THAT?) SO IS MY RESPONSBILITY AFTER THAT? MAY AS WELL SELL. IS IT THE AUTOMOTIVE S INDUSTRY TO HAVE CONSUMERS LEASE INSTEAD OF BUY. ..AND PARTS INDUSTRY AND MANUFACTURING INDUSTRY TO CAPITALIZE OFF OF DEFECTIVE PARTS...BY RESELLING THESE DEFECTICE PARTS OVER AND OVER???????????
Steering, Aug 21, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME LOOSE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Visibility, Aug 21, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.