2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
577 reports, newest first. Show all
Electrical system, Wheels, Engine, Aug 10, 2020
MY HYUNDAI SONATA 2012 RECENTLY EXPERIENCED ENGINE SEIZURE ON A 5 LANE HIGHWAY IN NJ GARDEN STATE PARKWAY AT 70 MPH WITHOUT ANY WARNING WHAT SO EVER.CAR WAS CHECKED FOR THIS RECALL YEAR AGO AND SUPPOSEDLY SOFTWARE WAS INSTALLED TO NOTIFY IF ENGINE WAS TO FAIL. THERE WAS NO WARNING! DEALER CONFIRMED THE ENGINE DIED AND IS COVERED UNDER THE RECALL. I ALSO HAD MENTIONED CONCERN ABOUT THE NOISE UNDER THE CAR. THEY REPLACED THE ENGINE & SERPENTINE BELT AND TOLD ME TO COME BACK IN 3 DAYS AS IT WAS TOO EARLY TO DO THE INSPECTION. WHEN I GOT THE CAR BACK THE NOISE WAS STILL UNDER THE CAR, THE TIRE LIGHT CAME ON, BACK DOOR LOCK STOPPED WORKING AND AC STOPPED WORKING I CALLED BACK AND THEY TOLD ME $1500 WORTH OF WORK TO PASS INSPECTION. 3 DAYS EARLIER THEY SAID THE CAR WAS GOOD TO PASS. INCLUDING CONTINENTAL TIRES THAT HYUNDAIS HORRIBLE SUSPENSION RUINED AT 16K MILES(TIRE WARRANTY 70K MILES) AND BOTH SWAY BARS AND SWAY BAR LINK. WHICH MEANS I COULD HAVE ROLLED THE CAR AT ANY CURVE.AXLES WERE CHANGED TWICE ON THIS CAR AS THEY TOLD ME " MANUFACTORY FAULTY" AXLES THEY PUT ON AND OTHER SUSPENSION PARTS. TIRES WERE ROTATED AND ALIGNED BY THEM! IF THAT'S NOT GOOD ENOUGH PERSON WORKING ON MY CAR DAMAGED BOTH OF MY FRONT DOORS WHEN LETTING THE CAR OFF THE LIFT.THEN THE DEALER TRIED TO COVER UP THE DAMAGE AND SIGN ME THE CAR BACK! CAR HAS SOME SERIOUS ELECTRICAL ISSUES WITH INTERIOR/EXTERIOR. LIGHTS MELTING, BULBS BURNING AND NOW THE CAR DOORS LOCKS. BETTER YET NEW RECALL SAYS IF YOU HAD YOUR ENGINE REPLACED YOU ARE IN A DANGER OF THE FIRE.HOW AM I SUPPOSED TO TRUST THIS "CERTIFIED DEALER" ? + THE OTHER 8 RECALLS AND CLASS ACTIONS ABOUT THIS CAR- HYUNDAI NEEDS TO BE FORCED TO BUY BACK THESE ALL OF THESE CARS. NOT ONLY IS THAT NOT SAFE FOR ME ITS ALSO NOT SAFE FOR OTHER DRIVERS! I'VE ALSO BEEN WITHOUT MY CAR FOR ABOUT A MONTH AT THIS POINT.
Engine, Aug 7, 2020, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE TURNING AT LOW SPEEDS, THERE WAS A BURNING ODOR AND SMOKE WAS PRESENT IN FRONT OF THE VEHICLE. THE CONTACT STOPPED AND OPENED THE HOOD WHERE THERE WERE FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. THE LOCAL POLICE DEPARTMENT WAS ALSO AT THE SCENE. THE VEHICLE WAS SEVERELY BURNED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000. *AS
Electrical system, Engine, Aug 2, 2020
OIL IS NOT SUFFICIENT. I'M LOSING OIL FAST AND THERE IS NOT AN OIL LEAK. I'M HEARING A RATTLE NOISE.MY RADIO CHANGES MEDIA MODES ON ITS OWN.
Electrical system, Engine, Jul 22, 2020
WHEN THE TEMPERATURE IS +95 THE CAR WILL DRIVE FOR 15 MINS AND AN ALARM SOUND WARNING YOU THAT THE "HYBRID SYSTEM WARNING - SAFELY STOP AND DO NOT DRIVE" THE VEHICLE IS NOT RESPONSIVE AND THE THE ENGINE IS MAKING A CRACKING NOISE
Air bags, Engine, Jul 21, 2020
THE AIRBAG LIGHT HA BEEN ON IN MY CAR FOR ABOUT 3-4 WEEKS AND STAYS ON CONTINUOUSLY, WILL NOT GO OUT. I HAVE TRIED TO HAVE IT RESET, BUT IT DOES NOT HELP. I BELIEVE THIS IS OR SHOULD BE A RECALL BECAUSE I HAVE BEEN READING OVER THE INTERNET AND SEVERAL OTHER OWNERS OF THIS MAKE AND YEAR MODEL OF HYUNDAI ARE ALSO HAVING THESE SAME ISSUES. ALSO, THERE APPEARS TO BE OIL LEAKAGE BUT WE CANNOT SEE IT. WE HAVE TO ADD OIL TO THE CAR EVERY WEEK, EVEN AFTER WE HAVE HAD AN OIL CHANGE THE WEEK PRIOR. I TOOK IT TO HYUNDAI OF BOWIE WITH THESE SAME ISSUES SEVERAL MONTHS AGO, BUT THEY SAID THERE WAS NO RECALL AND BEFORE THEY COULD CHECK IT OUT, THERE WOULD BE A BILL. I DID NOT HAVE THE MONEY AND BELIEVE THERE IS SOMETHING WRONG WITH THE ENGINE AND MAY BE PART OF THE RECALL.
Fuel system, Gasoline, Engine, Jul 2, 2020
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE GURLEY LEEP SUBARU (5302 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE FUEL LINE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Steering, Engine, Jun 25, 2020
CAR HAS BEEN EXPERIENCING CLUNKING NOISE SINCE 2018. VEHICLE WOULD STALL ALL OF A SUDDEN. DEALERSHIP CHECKED IT OUT AND THEY FAILED TO FIND ANYTHING WRONG. ON 6/23 I WAS ON THE FAST LANE OF THE FREEWAY AND CAR STALLED AND ENGINE LIGHT WAS CONTINUOUSLY BLINKING ON AND OFF. CYCLIC KNOCKING NOISE, RPM WOULD NOT ELEVATE FROM 1 CAR JUST STALLED WHILE IN MOTION I ALMOST GOT HIT BY OTHER VEHICLES. WAS ABLE TO PULL CAR TO THE SIDE. WHILE ENGINE LIGHT CONTINUED BLINKING. GOING UP HILL IT LOST POWER AS WELL. I WAS DRIVING VEHICLE WITH MY GRANDKIDS IN THE BACK SEAT. I FEARED FOR ALL OF OUR LIVES. SENDING PICTURES AND I HAVE A VIDEO AS WELL. *TR
Engine, Jun 24, 2020
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, WHEN SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE DECELERATED HOWEVER, SHE WAS ABLE TO DRIVE TO HER DESTINATION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) ON 6/27/2018 AT FRANK HYUNDAI LOCATED AT 3150 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (888) 355-2980. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,302.
Engine, Jun 18, 2020
I DROVE MY CAR FROM CHICAGO TO ATLANTA AND HAD NO LIGHTS ON THE DASHBOARD. I TOOK THE CAR TO GET AN OIL CHANGE AND THEY REPORTED NO LEAKS AND THE CAR WAS GOOD TO GO. NOT EVEN 30 MINS AFTER MY CAR OIL LIGHT CAME ON, STARTED MAKING NOISES, AND STARTED SMOKING. MY BOYFRIEND PULLED OVER TO LOOK UNDER HOOD AND SEEN OIL IN SOME AREAS AND ON THE GROUND. WE GOT IT TOWED TO TWO DIFFERENT MECHANICS AND BACK TO EXPRESS OIL CHANGE AND WAS TOLD IT'S A HOLE AT THE BOTTOM OF MY CAR. *TR
Electrical system, Air bags, Engine, Jun 17, 2020
THE ENGINE JUS STARTED KNOCKING AFTER I GOT A OIL CHANGE AND TUNEUP. *TR
Engine, Jun 16, 2020
STARTED HEARING A KNOCKING SOUND IN ENGINE COMPARTMENT, WHILE DRIVING DOWN HIGHWAY, SLOWED CAR DOWN TO 40 M.P.H., THAT'S WHEN THE ENGINE COMPLETELY SHUT OFF AND WOULDN'T RESTARTED, WAS ABLE TO STEER AND COAST CAR OUT OF TRAFFIC. LOOKED UP THAT THERE WAS AN OLD RECALL CLAIM FOR THE VERY SOUND, BUT IT WAS CLOSED BEFORE I BOUGHT THE CAR IN 2017. *TR
Fuel system, Gasoline, Engine, Jun 10, 2020
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AT VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER EACH FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Steering, Engine, Jun 8, 2020
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BERT OGDEN HARLINGEN HYUNDAI 8621 E FRONTAGE RD, HARLINGEN, TX 78552 956-4230-5555, TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AND THE CONTACT WAS INFORMED THAT THE ENGINE DID NOT NEED TO BE REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE SOUND WAS COMING FROM THE FUEL PUMP AND NOT THE ENGINE. THE VEHICLE WAS THEN TAKEN TO AN UNKNOWN DEALER TO HAVE A SPECIALIST PERFORM A SOUND TEST FROM INSIDE THE CABIN OF THE VEHICLE. THE SPECIALIST FOUND NO FAILURE WITH THE VEHICLE. THE MECHANIC WAS INFORMED THAT ON A PREVIOUS OIL CHANGE, THE MECHANIC FOUND METAL SHAVINGS IN THE OIL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER UNREPAIRED WITH THE ENGINE FAILURE AND ALSO THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,000.
Engine, May 17, 2020
THE ENGINE WAS REPLACED IN 2018 ON OUR 2012 SONATA HYBRID UNDER WARRANTY DUE TO CONTAMINATION. MILEAGE WAS 82,,895. ON 5/9/2020 WHILE DRIVING HEARD LOUD KNOCKING/TAPPING NOISE (EXACTLY LIKE LAST TIME) ALONG WITH STRONG SMELL OF SOMETHING BURNING AND ENGINE LIGHT CAME ON. NOISE CONTINUED TO GET LOUDER SO PULLED OVER AND HAD CAR TOWED TO HYUNDAI DEALER IN PENSACOLA, FL. WE WERE TOLD THE ENGINE WOULD NOT BE COVERED UNDER WARRANTY AND COST TO US WOULD BE APPOX. $5,500 FOR A USED ENGINE WITH 98,000 MILES ON IT. WE NOW HAVE 107,000 MILES WHICH IS APPOX. 24,000 ON THE NEW ENGINE. UPON INVESTIGATION WE FOUND THAT 470,000 2011 & 2012 SONATAS WERE RECALLED ON SEPT. 2, 2015 AFTER NHTSA RAISED THE ISSUE OF ENGINE NOISE AND PROBLEMS. IT REPLACED ENGINES AND INCREASED THE WARRANTY TO 10 YRS OR 120,000 MILES. IN JANUARY 2019 100,000 OF THESE SAME ENGINES WERE RECALLED AGAIN DUE TO DAMAGED FUEL LINES CAUSED WHEN THE ENGINES WERE REPLACED DURING PREVIOUS RECALLS. HYUNDAI HAS DECLINED OUR REQUEST FOR THIS TO BE COVERED UNDER WARRANTY BECAUSE THIS IS A HYBRID. OTHER SONATA HYBRID OWNERS HAVE HAD THE SAME PROBLEM. WE FAITHFULLY TAKE OUR CAR TO THE DEALER FOR ANY PROBLEMS AND OIL CHANGES AND HAVE ALL DOCUMENTATION IF NEEDED. WE WOULD VERY MUCH APPRECIATE ANY ASSISTANCE YOU CAN GIVE US. THANK YOU.
Vehicle speed control, Other or unspecified, Engine, May 14, 2020
AFTER HAVING TO HAVE MY ENGINE REPLACED DUE TO MY CRANK SHAFT GETTING CLOGGED WITH METAL PIECES ON THE HIGHWAY AND DESTROYING THE ENGINE. I'VE BEEN HAVING ISSUES WITH THE REPLACEMENT ENGINE FEELING LIKE IT'S STALLING OUT OR LOSING THROTTLE EITHER DURING A TURN OR SHORTLY AFTER. IT'S NEVER POPPED AND ERROR CODE AND ONLY HAPPENS NOW AND THEN. *TR
Engine, May 4, 2020, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND UPON EXITING NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT OPENED THE HOOD AND FIRE WAS SEEN. THE FIRE WAS EXTINGUISHED BY A HOME OWNER WITH A GARDEN HOSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD HAVE THE VEHICLE TOWED A DEALER FOR A FAILURE DIAGNOSES. THE CONTACT STATED THAT HE WAS STILL AWAITING THE MANUFACTURER TOW AS HIS INSURANCE COMPANY HAS NOT INSPECTED THE VEHICLE YET. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Electrical system, Engine, Fuel/propulsion system, Apr 26, 2020
CONSUMER STATED EVERY TIME I FILL UP MY GAS TANK ON MY SONATA THE DASH BOARD INDICATES THAT I HAVE ZERO GAS AVAILABLE THIS CAUSED MY CHECK ENGINE TO COME ON ITS IS A CONCERN BECAUSE I BELIEVE IT CAN CAUSE AND ACCIDENT ON THE ROAD OR THE CAR CAN CATCH ON FIRE THIS SITUATION HAPPENS ALL THE TIME WHEN THE CAR IS IN MOTION AND WHEN I START IT AS WELL.*JB
Other or unspecified, Engine, Apr 22, 2020
I HAD A 2012 HYUNDAI SONATA I FINANCED FROM PRESTIGE AUTO IN DARTMOUTH MA. THE VEHICLE HAD 66,002 MILEAGE. I MADE SURE EVERYTHING WAS UP TO DATE AND FIXED PRIOR TO PURCHASING VEHICLE. LONG STORY SHORT WITH ALL THE RECALLS THESE SONATAS HAVE ENGINE BEING ONE OF THEM. I STALLED ON THE HIGHWAY DUE TO THIS ALMOST CAUSING AN ACCIDENT WITH THE FEAR OF BEING SERIOUSLY INJURED AND CAUSING INJURY TO ANOTHER PERSON DUE TO THIS. I CONTACTED HYUNDAI MOTOR CORPORATION AND BETTER BUISNESS BUREAU AND WAS FORWARDED TO CONTACT THIS. I TRADED IN THE VEHICLE ONLY GETTING 1,500 FOR IT WHEN I STILL OWED 6,698 AND HAD TO PAY THAT OUT OF MY POCKET. ALL OF THIS COULD HAVE BEEN AVOIDED IF HYUNDAI WAS COOPERATIVE BUT INSTEAD THEY DID NOTHING!! I WASN'T KEEPING A VEHICLE THAT WAS UNSAFE AND TO WORRY IF I'M GOING TO BE ALIVE OR DECEASED EVERY TIME I'M IN IT.
Electrical system, Engine, Apr 19, 2020
THE VEHICLE DOES NOT START AS IT DOESN'T RECOGNIZE THE KEY FOB. MY DAUGHTERS AND WIFE HAVE BEEN STRANDED ON DIFFERENT OCCASIONS AS THEY WERE NOT ABLE TO START THE CAR. SOMETHING IS WRONG WITH THE ELECTRICAL AS THE ENGINE DOES NOT RECOGNIZE THE KEY. I AM SCARED TO TAKE THE CAR ON LONG TRIPS AS THIS HAPPENS FREQUENTLY AND IT CAN TAKE UP TO 20 ATTEMPTS BEFORE THE ENGINE STARTS. PLEASE HELP!!
Engine, Fuel/propulsion system, Apr 15, 2020, fire
I AM CONTACTING YOU REGARDING THE FOLLOWING RECALLS, PART 573 SAFETY RECALL REPORT 17V-226 AND 15V-568 AFTER VISITING HYUNDAI DEALERSHIP TWICE, MY CAR STILL HAS KNOCKING NOISE FROM THE ENGINE, AND THE LAST MONTH MY CAR ENGINE CAUGHT FIRE
Engine, Apr 9, 2020
ON SUNDAY MARCH 29,2020, THE VEHICLE WAS IN MOTION ON A CITY STREET, MY WIFE WAS DRIVING THE VEHICLE TO HER DAUGHTER'S HOUSE. A KNOCKING NOISE FROM THE ENGINE AND ILLUMINATION OF THE CHECK ENGINE LIGHT HAPPENED. THE VEHICLE THEN STALLED AND THE ENGINE WENT DEAD. IT DID NOT RESPOND AT ALL TO START IT. IT WAS TOWED TO MY WIFE'S DAUGHTER'S HOUSE BY A FRIEND OF MINE WITH A STRAP TO PULL A VEHICLE. THE DISTANCE TO HER HOUSE WAS ABOUT A QUARTER OF A MILE. THE NEXT DAY ON 03/30/2020 I WENT TO GO CHECK ON IT TO SEE WHAT THE PROBLEM WAS. THERE WAS NO RESPONSE ON THE ENGINE. ON 03/31/2020 I CONTACTED ALLSTATE, MY INSURANCE COMPANY AND THE VEHICLE WAS TOWED BY A WRECKER TO AN AUTO ELECTRIC BUSINESS. ON 04/02/2020 THE MECHANIC SAID I NEEDED A NEW MOTOR, THE ENGINE WAS LOCKED. THAT SAME DAY ALLSTATE TOWED IT TO A MECHANIC. ON 04/03/2020 THE MECHANIC CALLED ME AND SAID THE ENGINE WAS LOCKED AND NOT RESPONDING. HE SAID I NEEDED A NEW MOTOR OR A USED ONE. I THEN LEFT IT THERE UNTIL I RESEARCHED ANY RECALLS ON THIS MAKE AND MODEL. ON 04/08/2020 I FOUND A WEBSITE THAT IS AUTOSERVICE. HYUNDAIUSA.COM AND IT DID SAY MY WIFE'S VEHICLE WAS AFFECTED. I REQUEST A RECALL ON THIS MAKE AND MODEL ON THE ENGINE TO BE INSPECTED BY A HYUNDAI DEALER. MY COMPLAINT AS A BUYER ON THIS VEHICLE IS THAT WE SHOULD HAVE BEEN NOTIFIED OF THIS PROBLEM OF METAL DEBRIS GENERATED ON THE MANUFACTURING OF THE ENGINE. THESE ENGINES WERE MANUFACTURED AT HYUNDAI MOTOR MANUFACTURING ALABAMA.
Engine, Apr 4, 2020
I WAS ON MY WAY HOME THE ENGINE SHUTDOWN
Power train, Engine, Mar 9, 2020, fire
TL* THE CONTACT OWNS AN 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE SHUDDERED AND STALLED. THE CHECK ENGINE, OIL, AND THE TRANSMISSION TEMPERATURE WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER ABD OBSERVED WHITE SMOKE COMING FROM THE UNDER THE HOOD. THERE WAS ALSO AN ODOR OF BURNING PLASTIC. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Engine, Feb 29, 2020
I NEVER HAD A CHECK ENGINE LIGHT ON MY VEHICLE BUT WHILE I WAS DRIVING IN THE MIDDLE OF THE ROAD THE VEHICLE ENGINE SHUT OFF. I RECENTLY GOT MY OIL CHANGED..
Engine, Feb 25, 2020, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT 15 MPH, WHITE SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL TO (PULL THE VEHICLE OVER AND TURN ENGINE OFF). THE CONTACT PULLED THE VEHICLE OVER AND THE VEHICLE WAS TOWED TO TULSA HYUNDAI LOCATED AT (9777 S. MEMORIAL DR, TULSA, OK 74133) TO BE DIAGNOSED WHERE THE FAILURE WAS DISCOVERED TO BE RELATED TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED AND CURRENTLY STILL AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO PAY $1,500 OF THE REPAIR COST FOR GOODWILL. THE FAILURE MILEAGE WAS 105,000.