2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
577 reports, newest first. Show all
Engine, Apr 2, 2018
MY VEHICLE EXPERIENCE ENGINE FAILURE WHILE I WAS DRIVING I WAS STUCK IN THE MIDDLE OF THE STREET IN UNSAFE CONDITIONS. THE ENGINE IN THE VEHICLE WAS STUTTERING WHILE DRIVING. MY VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE I WAS MADE AWARE THAT MY VEHICLE'S ENGINE WAS NOT WORKING PROPERLY.
Engine, Mar 30, 2018
MY CAR STARTED MAKING THIS KNOCKING NOISE IN THE MOTOR
Engine, Feb 22, 2018
WHILE DRIVING ON A HIGHWAY, ENGINE MADE LOUD NOISE (NOT CONTINUOUS) BUT SEVERAL TIMES. WAS LESS THAN A MILE WHEN THE POWER CUT OUT AND I DRIFTED TO THE MERGE AREA AND OFF TO THE SIDE. NO INDICATION THAT ANYTHING WAS WRONG- NO CHECK ENGINE LIGHT, JUST STOPPED. HAD AUTO TOWED TO OUR MECHANIC AND HE DID A THOROUGH CHECK - INDICATED THERE WERE SLIVERS OF WHAT APPEARED TO BE METALLIC PIECES IN OIL (OIL WAS JUST CHANGED LESS THAT 1000 MILES). MECHANIC DECLARED ENGINE WAS DEAD-
Power train, Other or unspecified, Engine, Feb 13, 2018
WHILE DRIVING DOWN THE ROAD MY CAR IS KNOCKING OUT OF GEAR, NOT GETTING ACCELERATION. PRETTY CERTAIN ITS THE GEAR SHIFTER. ALSO A BURNING SMELL COMES FROM MY MOTOR.
Engine, Fuel/propulsion system, Feb 8, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT RESPONDING WHEN THE VEHICLE HAD FUEL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A LOCAL DEALER (ANTWERPEN HYUNDAI, 6440 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) WHERE IT WAS DIAGNOSED THAT THE FUEL LEVEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 94,000.
Engine, Feb 8, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH THE DEALER (LESTER GLENN HYUNDAI, 386 ROUTE 37 E, TOMS RIVER, NJ 08753, (732) 691-4108). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V152000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNCERTAIN IF THE REMEDY WOULD PROVIDE A PERMANENT SOLUTION BY REPLACING THE PART. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,918.
Engine, Feb 2, 2018, fire
I WAS DRIVING MY 2012 HYUNDAI SONATA TO VISIT FAMILY FOR THANKSGIVING. HALFWAY THROUGH THE TRIP I HEARD A RUBBING, GRINDING NOISE. I STOPPED AND LOOKED UNDER THE HOOD AND COULD NOT FIND THE SOURCE, BUT FIGURED IT WAS A BELT ISSUE SINCE THE CHECK ENGINE LIGHT WAS NOT ON. I CALLED THE NEARBY HYUNDAI DEALERSHIP TO SEE IF THEY KNEW WHAT IT COULD BE. THEY DID NOT BUT CHECKED MY VIN FOR RECALLS. I WAS TOLD THERE WERE NO RECALLS SO I HEADED TOWARDS THE DEALERSHIP FOR A DIAGNOSIS. SOON AFTER GETTING BACK ON THE ROAD A LOUD BANG OCCURRED AND THE EXHAUST STARTED SMOKING. I PULLED OVER TO CALL FOR A TOW AND AGAIN OPENED THE HOOD. I NOTICED A FIRE HAD STARTED UNDER THE ENGINE SO I GOT MY WIFE OUT OF THE CAR AND THE CAR BECAME FULLY ENGULFED. CALLED 911 AND A FIRE UNIT RESPONDED TO PUT OUT THE FIRE. CAR WAS THEN TOWED.
Engine, Feb 1, 2018, fire
SON DRIVING CAR AND WOULD NOT ACCELERATE. SON WAS ABLE TO GET TO VACANT LOT. SON TRIED TO CRANK CAR 2 TIMES AND IT WOULD NOT START. ELECTRICAL SYSTEM FLASHED ON AND OFF ABOUT 5 MINUTES AFTER CUTTING ON AND OFF. SON GOT OUT OF THE CAR AND SAW SMOKE COMING FROM UNDER THE HOOD. SON RAN TO BUSHES AND 5 MINUTES OR LESS CAR ENGINE BURST INTO FLAMES.
Engine, Jan 24, 2018
I WAS DRIVING IN DOWNTOWN CHICAGO WHEN ALL OF THE SUDDEN MY CAR ENGINE MADE A KNOCKING NOISE AND IT SHUT DOWN I ROLLED TO THE SIDE STARTED IT AGAIN BUT SAME NOISE HAPPENED I CONTACTED MY MECHANIC HE SAID IT MIGHT BE OUT OF OUT I TOWED IT TO NEAREST MECHANIC SHOP THEY SAID YOUR ENGINE BLOW UP THEY WANTED TO CHARGE 4500 DOLLARS PLUS TAX TO GET USED ENGINE SO I STARTED TO CALL OTHER MECHANICS TO LOOK FOR CHEAPER SERVICE AND ONE OF THE MECHANIC TOLD ME BEFORE I DO THAT I SHOULD CONTACT HYUNDAI BECAUSE THEY HAD RECALL FOR ENGINES ON MY CAR. I CONTACTED HYUNDAI MOTORS AND THEY SAID ITS TRUE I TYPED IN ON THEIR WEBSITE MY VIN NUMBER AND IT GAVE ME 4 CODES FOR RECALL THAT WERE NOT COMPLETED AND IT GAVE ME OPTION TO SCHEDULE APPOINTMENT SO I TOWED MY CAR FROM ONE SHOP TO THAT HYUNDAI DEALERSHIP. THEY INSPECTED IT AND SAID I WILL NOT BE COVERED BECAUSE I HAVE 143000 MILES ON MY CAR. I JUST THINK ITS CLEARLY NOT MY FAULT BECAUSE NON OF THE INDICATOR LIGHTS OR WARNING LIGHTS WENT OFF BEFORE MY ENGINE DIED. I AM JUST SO UPSET BECAUSE I AM STILL PAYING FOR THIS CAR AND NOW I HAVE TO GET NEW MOTOR THAT IS SO EXPENSIVE JUST BECAUSE THEIR COMPUTER OR ENGINE HAS FAILED TO LET ME KNOW THAT IS SOMETHING WRONG GOING ON INSIDE OF THE ENGINE.
Engine, Jan 22, 2018
EVERY OWNER OF A 2012 HYUNDAI SONATA THAT HAS OVER 130,000 MILES THAT I TALKED TO COMPLAINS THE CAR USES FAR TOO MUCH OIL (3 TO 4 QUARTS BETWEEN OIL CHANGES) UNDER NORMAL DRIVING CONDITIONS. IF YOU ARE NOT AWARE OF THIS ISSUE AND DO NOT CHECK YOU OIL WEEKLY, YOU WILL RUIN AN ENGINE DUE TO LACK OF OIL.
Engine, Dec 11, 2017
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING). THE DEALER (CRENSHAW HYUNDAI, 330 HUFFMAN MILL RD, BURLINGTON, NC 27215, (336) 584-1144) STATED THAT THEY INSPECTED THE VEHICLE. MONTHS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY LATER REPLACED THE ENGINE ASSEMBLY, BUT HAD NOT DONE SO WHEN THE VEHICLE WAS INITIALLY TAKEN IN FOR THE RECALL SERVICE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TT CONSUMER HAD AN ENGINE FAILURE AND STILL SUFFER SUDDEN AND COMPLETE LOSS OF POWER WITH MUCH MORE SERIOUS CONSEQUENCES. UPDATED 8/16/18*JB
Engine, Dec 4, 2017
MY 2012 HYUNDAI SONATA ENGINE HAS SEIZE AFTER RESEARCHING CAME ACROSS A SIGHT THAT REQUESTED MY VIN # AND ADVISED ME THAT THERE WAS A RECALL ON 2011 AND 2012. UPON ENTERING MY VIN IT STATED YOUR CAR HAS BEEN AFFECTED. AND DIRECT ME TO CALL A DEALER FOR INSPECTION. THE CAR WAS TOWED TO THE DORAL HYUNDAI DEALER AND INSPECTED THE PUT IN A CLAIM AND I WAS DENIED . THE REASON WAS I HAVE A REBUILT TITLE HOWEVER THE CUSTOMER RELATION SAID THAT THAT DIDNT MATTER IT WAS BECAUSE IT WAS PREVIOUSLY INSPECTED IN 2015. FOR ME A RECALL IS A RECALL WHICH A SAFETY ISSUE WHICH HAS TO BE GRANTED BY LAW AND THE SECOND CUSTOMER RELATION REP AGREED AFTER HE RESEARCH IS STORY I WAS DENIED BECAUSE MY TITLE IS BRANDED....3 DIFFERENT STORYIES SOMBODY PLEASE HELP HYUNDAI'S NUMBER FOR THIS RECALL IS 132; OWNERS MAY ALSO REFER TO NHTSA CAMPAIGN NUMBER 15V568000.
Power train, Service brakes, Engine, Nov 26, 2017, crash
SUDDEN UNINTENTIONAL ACCELERATION ON A HIGHWAY GOING APPROXIMATELY 45 MPH. SAW BRAKE LIGHTS ON VEHICLES AND STARTED BRAKING. SUDDENLY, MY VEHICLE SPED UP, CATCHING UP TO THE VEHICLE AHEAD OF ME. THE FRONT OF THE CAR WAS BOBBING UP AND DOWN, BUT NOT STOPPING THE VEHICLE. I DO NOT KNOW HOW FAST I WAS GOING WHEN I FINALLY HIT THE OTHER VEHICLE. WE BOTH GOT OUT OF OUR VEHICLES AND TO MY SURPRISE, THERE WAS NO DAMAGE ON EITHER VEHICLE. (MIRACLE) THERE WAS NO POLICE OR TOW TRUCKS CALLED. I WAS ABLE TO GET MY CAR HOME SAFELY. MY CAR WILL PROBABLY BE SOLD BY THE TIME YOU READ THIS. ALSO, THERE WERE NO INJURIES. I WAS SO NERVOUS I DID NOT KNOW WHAT KIND OF VEHICLE I HIT OR IF THERE WERE OTHER PASSENGERS.
Power train, Engine, Nov 22, 2017
TURBO WASTEGATE FAILURE NUMEROUS TIMES. NO ACCELERATION. VEHICLE STALLS. WARRANTY DOES NOT COVER IT.
Engine, Nov 16, 2017
I AM VERY UNHAPPY WITH MY SONATA, TROUBLE SINCE DAY 1! I WAS GOING ON A FAMILY TRIP I HAVE ABOUT A 300 NIKE DRIVE NOT EVEN AN HOUR INTO THE DRIVE MY CAR STOPS ON THE HIGHWAY I HAD TO GET ASSISTANCE TO MOVE IT ON THE SIDE OF THE ROAD, ROAD RANGER SPOTS ME AND STOPS TO HELP HE TELLS ME I HAD ENGINE FAILURE! I THEN HAVE TO WAIT FOR SOMEONE TO PICK ME UP AND PRETTY MUCH LEFT MY CAR ON THE SIDE OF THE HIGHWAY UNTIL I RETURNED FROM MY TRIP. THEN GET MY CAR TOWED BACK TO HYUNDAI WHICH COST ME ABOUT 400, HYUNDAI KEEPS MY CAR FOR ABOUT A MONTH REPLACED THE ENGINE BUT NOT THE TURBO BECAUSE IT WASN'T APART OF TH RECALL, REALLY! MY CAR DRIVES LIKE CRAP WITHOUT THE TURBO , MADE A COMPLAINT WITH CORPORATE AND NOTHING HAS GOTTEN RESOLVED! I WILL NEVER PURCHASE ANOTHER HYUNDAI AGAIN!!!!
Engine, Fuel/propulsion system, Nov 8, 2017
WHILE DRIVING AND I PRESS THE GAS PEDDLE TO PASS ANOTHER VEHICLE, THE ENGINE WILL NOT ACCELERATE, BUT THE ENGINE RPM GOES UP.
Engine, Oct 24, 2017
COULD NOT PARTICIPATE IN RECALL. AFTER 3RD OR 4TH TIME OF COMPLAINING OF ENGINE WE WERE CONVINCED TO TRADE IN CAR FOR NEW CAR. SO LOST TRADE IN VALUE. IT WAS APPLIED TO CAR.
Engine, Oct 24, 2017
BELOW IS A RECALL FROM HYUNDAI REGARDING THE ENGINE. WE TOOK THE VEHICLE TO GET IT INSPECTED AND THE DEALER STATED IT WAS FINE, HOWEVER, A YEAR LATER THE MOTOR HAD TO BE REPLACED, AND THE RECALL INFO BELOW IS EXACTLY WHAT THE PROBLEM WAS. THE VEHICLE STALLED WHILE DRIVING IS HOW WE NOTICED THE ISSUE. OUR CONCERN IS; HYUNDAI TOLD US IT WAS FINE WHEN WE TOOK IT IN TO GET INSPECTED AND NOW THAT THE ENGINE HAS BEEN REPLACED (BY US) HYUNDAI STATED THAT IT WAS AFTER THE 120,000 MILE LIMIT (126,000) THAT IS ON THE RECALL SO NO HELP IS PROVIDED. IF IT HAD BEEN INSPECTED PROPERLY THE FIRST TIME, WE MAY HAVE NOT HAD TO PAY TO HAVE IT REPLACED, ALSO, IF THERE IS A PROBLEM, WHY PUT A LIMIT ON IT (120,000), JUST REPLACE WHAT IS NOT WORKING PROPERLY OR REPAIR WHAT IS THE PROBLEM...OR MAKE SURE TECHS KNOW HOW TO INSPECT THE CONCERNS PROPERLY. IS THERE ANY HELP OR RESOURCE YOU CAN PROVIDE? YOUR VEHICLE IS AFFECTED BY THE SONATA ENGINE CONNECTING ROD BEARING INSPECTION RECALL CAMPAIGN. TO SCHEDULE A SERVICE APPOINTMENT, INPUT YOUR ZIP CODE BELOW AND A LIST OF THE CLOSEST DEALERS WILL APPEAR. DURING THE MANUFACTURING OF THE ENGINE, METAL DEBRIS MAY HAVE BEEN GENERATED DURING FACTORY MACHINING OPERATIONS. IF THE DEBRIS WAS NOT REMOVED FROM THE CRANKSHAFT'S OIL PASSAGES, IT COULD CONTAMINATE THE CONNECTING ROD OILING PASSAGES, RESTRICTING OIL FLOW TO THE CONNECTING ROD BEARINGS AND INCREASING THE POTENTIAL OF PREMATURE BEARING WEAR. A WORN CONNECTING ROD BEARING MAY RESULT IN ONE OR MORE OF THE FOLLOWING: A METALLIC, CYCLIC KNOCKING NOISE FROM THE ENGINE WHICH INCREASES IN FREQUENCY AS THE ENGINE RPM INCREASES. ILLUMINATION OF THE CHECK ENGINE LIGHT IN THE INSTRUMENT CLUSTER. IF THE VEHICLE CONTINUES TO BE DRIVEN WITH A WORN CONNECTING ROD BEARING, THE BEARING CAN FAIL, AND THE VEHICLE COULD STALL.
Electrical system, Engine, Sep 28, 2017, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER, THE POWER STEERING SEIZED, AND THE INSTRUMENT PANEL FULLY ILLUMINATED. IN ADDITION, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND ASSISTED WITH PUSHING THE VEHICLE OFF THE ROAD. THE FIRE DEPARTMENT USED A HEAT GUN TO CONFIRM THAT THERE WAS NO COMBUSTION OR FIRE WITHIN THE ENGINE; HOWEVER, THE SMOKE AND ODOR ORIGINATED FROM THE ENGINE. THE FIRE REPORT STATUS WAS UNKNOWN. THERE WAS NO FIRE TO EXTINGUISH. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (FAIRFAX HYUNDAI, 10925 FAIRFAX BLVD, FAIRFAX, VA, 22030) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WILL BE REPAIRED UNDER THE WARRANTY. THE MANUFACTURER CONFIRMED THE FAILURE WAS DUE TO A BROCHURE THAT WAS RECEIVED IN THE MAIL THE DAY AFTER THE FAILURE, BUT IT WAS NOT A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Engine, Sep 25, 2017
THE ENGINE SEIZED WITH NO WARNING WHILE DRIVING. THERE WAS NO INDICATOR ILLUMINATED PRIOR TO THE ENGINE COMPLETELY STOPPING. APPARENTLY THERE WAS AN ISSUE WITH THE OIL AND THE ENGINE MUST BE REPLACED. I WAS DRIVING AT ABOUT 35 MILES/HOUR WHEN THE ENGINE FAILED. ALL OF THE DASH LIGHTS CAME ON AND THE ENGINE SHUT OFF. I WAS DRIVING UP A HILL AS I ENTERED A 4 LANE COUNTY ROAD GOING UP HILL.
Engine, Sep 12, 2017
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED AND THE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO ADVANCE AUTO PARTS IN VIRGINIA BEACH, VIRGINIA WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT AVAILABLE.
Engine, Aug 17, 2017, fire
I WAS DRIVING ON THE FREEWAY WHEN MY 2012 HYUNDAI SONATA BEGAN MAKING A RATTLING SOUND AND LOSE POWER AND THE ENGINE DIED. THERE WERE NO CHECK ENGINE LIGHTS, OIL LIGHTS OR OVERHEATING GAUGE INDICATIONS PRIOR TO THIS. AS I WAS PULLING TO THE SIDE OF THE FREEWAY SMOKE BEGAN COMING FROM UNDER THE HOOD. WHEN I STOPPED ON THE SIDE OF THE FREEWAY AND OPENED THE HOOD, THE BOTTOM PORTION OF THE ENGINE WAS ON FIRE AND I COULD SEE THE FLAMES COMING OUT FROM UNDERNEATH.
Seat belts, Service brakes, Engine, Aug 3, 2017
TAKATA RECALL. MI CARRO HYUNDAI SONATA DESDE QUE LO COMPRE TENIA PROBLEMAS LO LLEVABA AL DEALER Y ME COBRABAN POR TODO, MENOS POR EL CAMBIO DE ACEITE. RESULTA QUE EL DEALER DE ROSWELL REPARANDO EL SISTEMA ELECTRICO PUSO MI CARRO A 0 MILLAS, ELLOS DICEN QUE NO PERO YO TENGO LOS RECIBOS. LLEVO AL REDEDOR DE 3 SEMANA SIN CARRO, A MI Y MI MARIDO NOS DESPIDIERON DEL TRABAJO Y ESTAMOS DURMIENDO EN LA CALLE EN EL CARRO DE UN PRIMO SIN AIRE Y SIN NADA, LA HYUNDAI DICE QUE YO TENGO QUE PAGAR ESO, ESROY PAGANDO POR ALGO QUE EN REALIDAD NO FUNCIONA, POR FAVOR AYUDARME. YA HE HABLADO CON EL MANAGER YA HE HABLADO CON TODO EL MUNDO HASTA CON EL BANCO EL CARRO PASO SU PRIMERA INSPECCION EN OCTUBRE Y EN FEBRERO NOS DAN UNA MULTA POR EL CINTURON Y LA LUZ DELANTERA, NO FRENABA, NO ENFRIABA,PROBLEMAS EN LA DIRECCION, GASTABA LA GOMA, CUANDO ECHABAMOS GASOLINA EL OLOR SE QUEDABA DENTRO, PROBLEMAS ELECTRICOS, LOS INTERMITENTES PONAS PARA LA DERECHA Y SALA EL DE LA IZQUIERDA, MUCHO RUIDO DENTRO DEL CARRO, CON TODO Y ESO NO ME IMPORT SEGU PAGANDO EL CARRO A PESAR QUE ELLOS ME COBRABAN POR TODO, PERO AHORA ESTO DE LAS MILLAS SI QUE NO. Y HYUNDAI NO QUIERE HACER NADA, EL GERENTE DICE QUE ELLOS NO PUSIERON EL CARRO A 0 MILLAS PERO YO TENGO EL COMPROBANTE DE TODO. POR FAVOR NO TENGO DONDE VIVIR, NO TENGO TRABAJO, NECESITO QUE ME AYUDEN POR FAVOR PARA AUNQUE SEA BUSCAR UN TRABAJO
Exterior lighting, Other or unspecified, Engine, Jul 31, 2017
MY CAR IS CURRENTLY AT A SHOP BEING LOOKED AT. I HAD TO HAVE IT TOWED BECAUSE I WAS DRIVING IT AND IT STARTED MAKING A KNOCKING SOUND AND DIED ON THE SIDE OF THE ROAD. I HAVE CONSTANT LIGHTING ISSUES WHERE I HAVE TO REPLACE HEADLIGHTS AND BRAKE LIGHTS EVERY MONTH TO 2 MONTHS. LIGHTS ARE VERY DIM ALL THE TIME. IT HAS A CLICKING SOUND THAT NEVER GOES AWAY. I FEEL VERY UNSAFE IN THIS CAR. I OWE 2 MORE YEARS ON THIS CAR AND I'M AFRAID IT'S NOT GOING TO MAKE IT. I HAVE NO TRANSPORTATION TO WORK NOW AND I MAY BE AT RISK OF LOSING BOTH JOBS I HAVE. I'M SO DISGUSTED IN MY CHOICE OF VEHICLES RIGHT NOW.
Electrical system, Air bags, Engine, Jul 6, 2017
FIRST THE AIRBAG LIGHT CAME ON WHILE DRIVING THE VEHICLE. THE NEXT DAY WHILE AT WORK DURING MY LUNCH BREAK WANTED TO LEVE THE FACILITY TO PURCHASE LUNCH AND WAS UNABLE TO. THE CAR WOULDNT START. IT SAID ON DASHBOARD EPS. TRIED CRANKING SEVERAL TIMES AFTERWARDS AND STILL NOTHING.