2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
577 reports, newest first. Show all
Engine, Oct 28, 2015
IN AUGUST 2013 I PURCHASE SAID CAR. A MONTH LATER, I NOTICED THE ENGINE WAS CONSUMING/BURNING OIL EXCESSIVELY, APPROX. 1 QT./500 MILES. TOOK IT IN TO GLENDORA HYUNDAI, THEY TOPPED IT OFF...MY IMPRESSION OF THEM, NO BIG THING TO THEM. I TRIED TO TELL THEM SOMETHING, BUT TO NO AVAIL. I HAVE EMAILS OF MY CONCERNS TO GLENDORA HYUNDAI, ETC. ON JULY 1 THROUGH 9, 2015, I TOOK A ROAD TRIP IN THE SONATA TO VACATION IN DALLAS, TX. ON THE WAY BACK ON EARLY THURSDAY, JULY 9, THE ENGINE STARTED TO PING AND SPUTTER. PULLED OVER AND ASSESSED ENGINE FAILURE. I WAS 35 MILES AWAY FROM ODESSA, I FORTUNATE TO GET THERE SAFE. STRUGGLING AT 45 MPH OFF HIGHWAY 20, I WAS ABLE TO PULL IN AT 4:00AM INTO THE ODESSA HYUNDAI. I WAITED THAT FRIDAY MORNING UNTIL IT OPENED AT 7:00AM. ON FRIDAY, ODESSA HYUNDAI WAS ABLE TO DETERMINE ENGINE FAILURE. NEEDLESS TO SAY, STUCK IN ODESSA, I HAD TO GET HOTEL FOR A ONE NIGHT STAY AND A CAR RENTAL TO RETURN HOME WHILE THE REPAIRS ON MY SONATA WHERE COMPLETED. A MONTH LATER, ON AUGUST 7, I WAS ABLE TO RETURN TO ODESSA AND RETRIEVE MY CAR. I PAID OUT OF POCKET $2,957.10 TO GET MY CAR BACK. HOWEVER, IT SEEMS THAT MY CAR SUFFERED ENGINE FAILURE THROUGH THIS RECALL THAT CREATED HEART SHIP AND A DREADFUL ENDING TO A SEEMINGLY SUCCESSFUL VACATION. MORE IMPORTANTLY, I TRIED EARLY IN AUGUST/2012 TO AVOID ALL THIS. NEVERTHELESS, I HAVE CORRESPONDENCE ON MY BEHALF TO BACK UP MY CLAIM. YOUR CONSIDERATION ON THIS CLAIM FOR REIMBURSEMENT WILL BE GREATLY APPRECIATED. THANKS!
Engine, Oct 28, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,300. UPDATED 1/13/16 LN *JS
Engine, Oct 28, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS LOW AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,560. UPDATED 1/27/16 *SS *JS
Engine, Oct 23, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 20 MPH, A LOUD KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE REMEDY OR PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,300.
Engine, Oct 23, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN TO FLASH ON AND OFF BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT THE REMEDY TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Engine, Oct 22, 2015, fire
I WAS DRIVING MY 2012 SONATA ON THE INTERSTATE AT NORMAL SPEEDS, WHEN I HEARD A BANG AND THEN SOME CLICKING COMING FROM THE ENGINE. THE ENGINE LIGHT CAME ON, SO I PULLED OVER QUICKLY. WHEN I GOT OUT OF THE VEHICLE, WHITE SMOKE WAS COMING FROM UNDER THE HOOD. WHEN I GOT OUT, THERE WAS A SMALL FIRE ON THE LEFT SIDE OF THE ENGINE. I CALLED 911 WHEN MY QUICK ATTEMPT TO PUT THE FIRE OUT WITH A BOTTLE OF WATER WAS USELESS. I WAS ADVISED BY 911 TO GET CLEAR OF THE CAR AND SO I WATCHED AS MY CAR WITH LESS THEN 35,000 MILES BURNED. THE VEHICLE WAS A TOTAL LOSS. THERE HAD BEEN NO ISSUES WITH THE CAR UP UNTIL THIS FIRE. IT TOTALLY BURNED IN ABOUT 15 MINUTES.
Engine, Oct 20, 2015
MY CHILDREN WERE DRIVING AND STOPPED AT A LIGHT. WHEN THE LIGHT CHANGED, MY SON PRESSED THE ACCELERATOR AND THE CAR DIDN'T MOVE. IT SHUT OFF. WHEN HE ATTEMPTED TO START IT, NOTHING HAPPENED. NO LIGHTS EVER CAME ON ON THE DASHBOARD. HAD THE CAR TOWED TO POHANKA HYUNDAI IN CAPITAL HEIGHTS, MD AND WAS TOLD THAT THE ENGINE WAS LOCKED UP AND THAT IT WAS NOT COVERED UNDER WARRANTY BECAUSE I WAS THE SECOND OWNER AND IT WOULD COST ME $5774,.88 TO HAVE IT REPLACED WITH A REBUILT ENGINE. I ALSO PURCHASED AN ADDITIONAL WARRANTY WHICH I THOUGHT WAS BUMPER TO BUMPER WHEN I PURCHASED THE CAR IN JANUARY 2014.
Engine, Oct 19, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL PUMP, BUT THE FAILURE PERSISTED. UPON REFUELING THE VEHICLE, IT SURGED FORWARD. THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), BUT WAS UNABLE TO RECEIVE THE PART FROM THE DEALER WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Oct 17, 2015
IN OCTOBER 2014, I HAD AN INCIDENT WHERE MY CAR COMPLETELY SHUT DOWN WHILE DRIVING STRAIGHT ON THE FREEWAY (PLEASE SEE ATTACHED HYUNDAI PAPERWORK) WITHOUT WARNING. MY CAR WAS AT THE HYUNDAI DEALER IN NORTH PALM BEACH FOR 3 1/2 BUSINESS DAYS BEFORE FINDING OUT MY CAR WAS "FIXED" AND READY TO GO. THE FIRST TWO CONSECUTIVE DAYS MY CAR WAS THERE, I WAS CALLED BY THE SERVICE MANAGER ROB AND WAS TOLD THAT "THE ENGINE WAS COMPLETELY LOCKED UP, AND THEY HAD TO RUN A SERIES OF DIAGNOSTIC TESTS PRIOR TO REPLACING THE ENGINE" WHICH WAS UNDER WARRANTY (UNDER 60,000 MILES AT THE TIME). HOWEVER, I WAS CALLED ON DAY 3 WHERE ROB STATED THAT MY "ENGINE WAS RUNNING SMOOTHLY AND NO DIAGNOSTIC CODES WERE SHOWING UP." MY PAPERWORK FROM HYUNDAI STATES THAT THE ONLY PROBLEM WAS THE NEED TO TIGHTEN THE BATTERY TERMINALS AND RECHARGE THE BATTERY. CHECKING THE BATTERY IS ONE OF THE FIRST THINGS A CAR MECHANIC CHECKS WHEN A CAR DOES NOT START, SO OBVIOUSLY THERE WAS A MORE SIGNIFICANT UNDIAGNOSED PROBLEM IN THIS CASE THAT WAS SWEPT UNDER THE RUG SO TO SPEAK. A LITTLE OVER A MONTH AND APPROXIMATELY 1000 MILES LATER, MY CAR STALLED OUT COMPLETELY ON THE FREEWAY IN SIMILAR FASHION (ONLY THIS TIME, THERE WAS INTERMITTENT ENGINE SHAKING PRIOR TO THE CAR SHUTTING DOWN). HOWEVER, I WAS IN MARTIN COUNTY WHEN I BROKE DOWN AND MY CAR WAS TOWED TO THE HYUNDAI DEALER IN STUART PER PROGRESSIVE CAR INSURANCE TOWING POLICY. I HAD PREVIOUSLY COMPLETED ALL MY SERVICES AT THE DEALER EXCEPT THE LAST OIL CHANGE. I AM APPALLED THAT THE DEALER DID NOT TAKE INTO CONSIDERATION THE RECENT CAR PROBLEMS AND PLACED THE CAUSE 100% ON THE LOCAL OIL CHANGE FACILITY. AN ENGINE DOES NOT LOCK UP COMPLETELY AND GET FIXED BY TIGHTENING TERMINALS AND RECHARGING THE BATTERY. OBVIOUSLY, THERE WAS A SEVERE PROBLEM WITH THE ENGINE BOTH THE FIRST AND SECOND TIME I WENT TO THE DEALER.
Engine, Oct 16, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO MULTIPLE DEALERS WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Engine, Oct 16, 2015
MY HUSBAND PURCHASED THE CAR IN FEB 2015. WE TOOK A TRIP IN THE CAR TO NY IN SEPT 2015. ONLY 7MONTHS OF OWNERSHIP. WHILE DRIVING ON A CITY STREET, ALL THE LIGHTS BLINKED ON. THE CAR STARTED TO SLOW DOWN, WE HEARD A LOUD KNOCKING NOISE. WE TURNED THE CAR OFF, TURNED IT BACK ON AGAIN. THE CAR JUST STALLED. LUCKILY WE DIDN'T GET INTO AN ACCIDENT. WE TOWED IT TO THE NEAREST HYUNDAI DEALER, WHO TOLD US WE WILL HAVE TO PAY FOR ANOTHER ENGINE. THEY COULDN'T EVEN ASSIST US WITH A RENTAL. SO WE ARE PAYING OUT OF POCKET FOR A RENTAL CAR. LUCKILY THIS RECALL WAS SET. HOPEFULLY WE CAN GET REIMBURSED FOR THIS RENTAL CAR.
Engine, Oct 6, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 89,895.
Engine, Fuel/propulsion system, Oct 5, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THERE WAS STRONG ABNORMAL ODOR OF FUEL. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING AND WOULD TAKE MULTIPLE ATTEMPTS TO RESTART. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Engine, Oct 3, 2015
WAS DRIVING DOWN THE INTERSTATE FROM FL TO SC AT 75MPH WITH AN INFANT IN THE CAR WHEN WITH NO WARNING STARTED MAKING A LOUD NOISE, LUCKILY AN EXIT WAS RIGHT THERE WITH A GAS STATION AND WAS ABLE TO ROLL THE CAR IN. I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE HYUNDAI DEALERSHIP WHERE THEY SAID MY MOTOR HAS SEIZED. I WAS STRANDED AT NIGHT TIME WITH AN INFANT IN GEORGIA, 2 HRS AWAY FROM HOME KNOWING NO ONE. I AM A SINGLE MOM THAT IS ALREADY STRUGGLING FINANCIALLY AND NOW I AM TOLD THAT I HAVE TO PAY $5,300 FOR A NEW ENGINE FOR A CAR THAT IS 3 YEARS OLD!!! I'VE BEEN READING A LOT OF THE SAME PROBLEMS HAVE OCCURRED WITH OTHER PEOPLE WITH THE EXACT YEAR VEHICLE.
Engine, Oct 2, 2015
I WAS BRINGING A RESCUE DOG TO HIS NEW OWNERS AND DRIVING ON CRUISE CONTROL AT 70 MPH ON HIGHWAY 495 SOUTH BEEN DRIVING FOR ABOUT 1 1/2 HOURS( NOT A CONSTANCE 70 MPH) AND THE LIGHTS ON MY DASH BOARD LIT UP LIKE A CHRISTMAS TREE AND I HAD NO POWER IN THE GAS PETAL. STOPPED ON SIDE OF HIGHWAY. CALLED INSURANCE COMPANY FOR A TOW AND CONTACTED A RENTAL CAR AGENCY. THE CAR WENT TO A WESTFORD BP GARAGE IN WESTFORD MASSACHUSETTS THE PEOPLE WHO RESCUED THE DOG RESCUED US ALL FROM SIDE OF HIGHWAY AND HE REFERRED US TO THAT GARAGE.. WENT HOME AND WENT TO LOCAL DEALERSHIP AND HAD IT TOWED THERE, WHICH IS CLOSER TO MY RESIDENT THEY DID A CHECK AND DETERMINED THAT I NEEDED AN NEW ENGINE. WE BOTH GOT ON THE PHONES WITH HYUNDAI AND HYUNDAI PAID FOR THE PARTS BUT I PAID 2150.00 FOR THE TOW AND THE SERVICE TO THE ENGINE TO BE ABLE TO HAVE MY CAR BACK. A WEEK LATER I HEAR ON THE NEWS THAT YOU ALL HAVE A RECALL ON THE ENGINE ASSEMBLY WHICH I HAD REPLACED. I HAVE THE PAPER WORK OF THE WORK ORDER AND WORK COMPLETED AND RECEIPT OF PAYMENT.
Engine, Sep 28, 2015
ENGINE SEIZED WITHOUT ANY WARNINGS (AS HYUNDAI STATES WE WOULD HAVE) WHILE DRIVING APPROXIMATELY 73-75 MPH. WAS ACCELERATING TO MOVE FROM LEFT LANE TO RIGHT IN ORDER TO EXIT HIGHWAY DURING RUSH HOUR TRAFFIC ON NJ 78 WEST. WITHOUT WARNING ALL LIGHTS CAME ON AND ENGINE SHUT DOWN. PAYING TO HAVE A USED ENGINE INSTALLED WITH A 1 YEAR WARRANTY. DEALERSHIP SAYS HYUNDAI WILL NOT REPLACE OUR ENGINE FOR FREE BECAUSE WE WERE OVER THE WSRRSNTY PERIOD.
Engine, Sep 26, 2015
WHILE DRIVING ON THE INTERSTATE I NOTICE MY CAR MAKING A KNOCKING NOISE,AND ENGINE LIGHT ON. I THEN PULLED OVER AND THE CAR COMPLETELY DIED. I HAD MY CAR TOLLED TO HYUNDAI SERVICE DEPARTMENT.THEY INFORMED ME THAT MY OIL PAN HAD SLUDGE AND METAL PARTICLES. THEY INFORMED ME THAT IT WAS BECAUSE OF LACK OF OIL CHANGES AND NEED TO REPLACE THE ENGINE.I DISAGREED,BUT WAS FORCE TO REPLACE THE ENGINE AT ANOTHER REPAIR SHOP.WITH THE RECENT HYUNDAI SONATA RECALLS, I FEEL THIS WAS THE EXACT SAME PROBLEM I HAD. I AM HOPING THAT I CAN GET SOME ANSWERS AND A REFUND.
Engine, Sep 13, 2015
WHILE DRIVING THROUGH RESIDENTIAL AREA MY ENGINE MADE LOUD CLICKING SOUNDS AND LOST COMPLETE POWER. I COASTED TO A SIDE STREET AND PARKED. THERE WAS NO WARNING LIGHTS OR PRIOR ISSUES TO ALERT ME THAT MY ENGINE WAS TROUBLED. TRIED TO RESTART AND THE ENGINE WAS SHAKING AND MAKING NOISE SO I CUT IT OFF AND CALLED FOR A TOW. AFTER RETURNING HOME I BEGIN TO RESEARCH THE PROBLEM AND FOUND HUNDREDS OF COMPLAINTS WITH THE SAME EXACT ISSUE ON THE SAME MODEL AND YEAR CAR. THIS TOLD ME THAT MY ENGINE PROBLEMS WERE JUST A COINCIDENCE BUT MORE OF A MANUFACTURER DEFECT. I HAD A MECHANIC VERIFY THAT MY ENGINE WAS GONE AND NEEDED TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS SITUATION. LUCKILY I WAS NOT DRIVING AT HIGHWAY SPEEDS WHICH SOME DRIVERS REPORTED. HYUNDAI, OF COURSE, REFUSES TO ACKNOWLEDGE THIS ISSUE. I SEE TWO LAW FIRMS THAT IN PROCESS OF FILING CLASS ACTION LAWSUITS. WILL IT TAKE PEOPLE TO LOSE THEIR LIVES BEFORE THIS ISSUE IS INVESTIGATED AND HYUNDAI IS MAKE TO CORRECT ANY WRONGDOING? I AM IN THE PROCESS NOW OF HAVING A DEALERSHIP DO A DIAGNOSTIC SO THAT I CAN FILE A CLAIM WITH HYUNDAI. I AM NOT SURE IF HYUNDAI WILL COVER THE COST OF REPAIR OR NOT. HOWEVER, I THINK YOUR AGENCY OWES IT TO THE SAFETY OF THE PUBLIC TO INVESTIGATE THIS ISSUE AND THE CLAIMS OF HUNDREDS OF OWNERS ABOUT THEY PROBLEMS WITH THE ENGINE USED.
Engine, Sep 9, 2015
MY DAUGHTER WAS DRIVING ON THE HIGHWAY IN THE 2ND TO LEFT LANE ABOUT 65 MPH, CHECK ENGINE LIGHT WAS ON AND ALL OF THE SUDDEN SHE LOST COMPLETE CONTROL OF THE ACCELERATOR PEDAL. SHE SAY'S SHE PUSHED IT ALL THE WAY DOWN TO THE FLOOR SEVERAL TIMES, NO PRESSURE, NO CONTROL AND OBVIOUSLY SLOWED DOWN. SHE MOVED OVER TO GET TO THE RIGHT SHOULDER TO STOP AND SEE WHAT IS THE ISSUE, LUCKILY THE BRAKES WORKED (HARD PEDAL), BUT MANY CARS WERE DODGING HER TRYING NOT TO HIT HER. SHE DIDN'T GET IN AN ACCIDENT, BUT SURE CLOSE TO BEING IN ONE AND HIGH SPEEDS. FRIGHTENING TO SAY THE LEAST. I HAS ABOUT 87,000 MILES ON THE CAR. I AM STILL CONCERNED IF I PUT ANOTHER ENGINE SHOULD I WORRY ABOUT THIS HAPPENING AGAIN? IT COULD HAPPEN AGAIN UNLESS IT'S RECALLED AND THE PROBLEM FIXED! I AM JUST GLAD SHE DIDN'T GET SERIOUSLY INJURED OR KILLED. I AM VERY CONCERNED KNOWING THAT THIS COULD HAPPEN TO ANYONE WITH THE 2011-2015 2.4L ENGINE. I TRIED TO BE PROACTIVE THEREFORE I'M POSTING THIS COMPLAINT FOR OTHERS. I GUESS IT TAKES COLLATERAL DAMAGE OF PEOPLE LOSING LIFE FOR CAR COMPANIES AND THE WONDERFUL FEDERAL GOVERNMENT TO TAKE NOTICE. BEWARE MOST 2011-2015 HYUNDAE SONATA CARS HAVE THIS PROBLEM FROM WHAT I AM TOLD.
Service brakes, Engine, Fuel/propulsion system, Sep 3, 2015
ON MORE THAN A DOZEN OCCASIONS SINCE PURCHASE, THE VEHICLE HAS NEGLECTED TO ACCELERATE WHEN THE GAS PEDAL IS DEPRESSED NEARLY CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE VEHICLE HAS SLAMMED ON THE BRAKES AT HIGH RATES OF SPEED WHEN THE DRIVER WAS BARELY APPLYING PRESSURE TO THE PEDAL; ALMOST CAUSING THE VEHICLE TO BE REAR ENDED. THE VEHICLE HAS BEEN INSPECTED BY TWO HYUNDAI DEALERSHIPS FOR THE ISSUES; OF WHICH THEY CLAIMED TO HAVE REPLICATED. BOTH DEALERSHIPS STATED THAT IT WAS NORMAL BEHAVIOR FOR THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO MAKE THE ISSUES GO AWAY.
Engine, Aug 18, 2015
MY WIFE AND LITTLE KIDS WERE TRAVELING ON HIGHWAY WHEN THE CAR LOST POWER STEERING AND ALL THE LIGHTS LIGHT UP ON THE INSTRUMENTAL PANEL. LUCKILY, SHE WAS ABLE TO MANEUVER THE CAR TO A SIDE OF THE ROAD AVOIDING REAR-ENDED COLLISION. THERE WAS NO INDICATION OF ANY PROBLEM UP UNTIL LAST SECOND. IT WAS TOWED AWAY AND LATER DECLARED AS ENGINE SEIZED. THIS CAR IS DANGEROUS AND HAZARD ON A ROAD.
Steering, Power train, Engine, Aug 14, 2015
ON AUGUST 7, 2015 AT APPROXIMATELY 9:30 PM, I WAS COMING BACK FROM RUNNING AN ERRAND WITH MY 16-YEAR OLD DAUGHTER IN THE CAR WITH ME. I MADE A RIGHT-HAND TURN WHEN SUDDENLY, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STOPPED. ADDITIONALLY, I LOST ALL POWER STEERING, ETC. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD IMMEDIATELY, BUT ALMOST GOT REAR-ENDED BY A PICKUP TRUCK THAT WAS FOLLOWING ME. I TURNED OFF THE CAR, LET IT SIT FOR A FEW MINUTES, AND STARTED IT UP AGAIN. THE CAR SEEMED FINE AT THAT POINT, AND I WAS ABLE TO CONTINUE MY SHORT DRIVE BACK TO MY HOME (APPROXIMATELY 1.25 MILES). WHEN I ARRIVED AT HOME AND PLACED THE CAR IN PARK, THE OIL PRESSURE LIGHT WAS FLICKERING SLIGHTLY. I TURNED THE CAR OFF AND WENT INTO THE HOUSE FOR THE NIGHT. THE NEXT MORNING (8/8/15), I CHECKED THE OIL LEVEL IN THE ENGINE, AND NOTED THAT IT WAS SLIGHTLY ABOVE THE FILL LINE. I ADDED SOME SYNTHETIC OIL TO THE ENGINE, CHECKED THE LEVEL AND NOTED THAT IT WAS ADEQUATE. I STARTED THE ENGINE TO GO RUN SOME ERRANDS. THE CAR SEEMED FINE AT FIRST, BUT WHEN I WAS APPROXIMATELY 5 MILES FROM MY HOME, THE OIL PRESSURE LIGHT BEGAN TO FLICKER AGAIN WHILE THE CAR WAS IDLING (AT A STOP LIGHT, ETC.) I CALLED MY HUSBAND RIGHT AWAY, WHO TOLD ME TO BRING THE CAR HOME. I NOTED THAT THE ENGINE HAD SOMEWHAT OF A TICKING NOISE WHILE DRIVING IT. WHEN I WAS APPROXIMATELY A QUARTER-MILE FROM HOME, THE ENGINE STARTED KNOCKING/BANGING VERY LOUDLY. I IMMEDIATELY SHUT THE CAR OFF, CALLED MY HUSBAND, AND CALLED FOR A TOW TRUCK. I HAD THE CAR TOWED TO MY MECHANIC'S SHOP. ON TUESDAY, 8/11/15, MY MECHANIC REMOVED THE OIL PAN AND INFORMED ME THAT THE BEARINGS WERE FAILING, WHICH CAUSED METAL SHARDS TO CLOG THE OIL PUMP FILTER, AND HE ALSO NOTED THAT THE OIL PAN WAS FULL OF SHARDS. THIS CAR IS A SAFETY HAZARD AND NEEDS TO BE RECALLED!!!
Engine, Jul 30, 2015
WE WERE TRAVELING AT APPROXIMATELY 65 MPH IN THE 2ND FROM RIGHT LANE IN HEAVY RUSH HOUR TRAFFIC WHEN THE ENGINE ABRUPTLY STOPPED AND COULD NOT BE RESTARTED. MY WIFE HAD DIFFICULTLY STEERING AND BRAKING TO MOVE TO THE BREAKDOWN LANE FROM THE LOSS OF ENGINE POWER. IT WAS VERY FORTUNATE THAT WE WERE NOT HIT BY ONCOMING TRAFFIC. THE CAR WAS TOWED TO THE DEALER WHO STATED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED AT GREAT EXPENSE.
Engine, Jul 29, 2015
WHILE DRIVING AT A SPEED OF 70 MPH THE ENGINE QUIT. THERE WAS NO PREVIOUS NOISE OR INDICATION OF A PROBLEM. TOW TRUCK DRIVER TRIED TO JUMP START WITH NO SUCCESS. TOWED TO HYUNDAI DEALER. THEY TESTED THE BATTERY AND DETERMINED THERE WAS A DEAD CELL. NEW BATTERY WAS INSTALLED STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS DETERMINED THE ENGINE SEIZED UP. ORDERED AND INSTALLED A NEW REMANUFACTURED ENGINE. TOOK ELEVEN DAYS TO COMPLETE. UPDATE 9/15/15*CW UPDATED 12/13/2017*CN
Engine, Jul 14, 2015, crash
I HAD A MINOR FENDER BENDER ( A PERSON HIT ME AND TOOK OFF) 1 BLOCK LATER THE ENGINE DIED. IT WAS TAKEN TO THE SHOP WHERE I WAS FIRST TOLD IT NEEDED A NEW BATTERY AND A STARTER. BATTERY WAS ONLY 12 MONTHS OLD AND STARTER WAS NOT A PROBLEM. I HAD IT TOWED TO HYUNDAI AND THEY TOLD ME THE ENGINE SEIZED FROM SLUDGE AND WATER. I I DONT EVEN HAVE A SPRINKLER SYSTEM FOR WATER DAMAGE AND WE ARE IN A DROUGHT AND THE OIL WAS CHANGED A FEW MONTHS AGO. I HAD READ ABOUT THE SEIZED ENGINE ISSUES ON THIS MODEL BUT HYUNDAI SAYS THAT IS NOT TRUE. I POINTED OUT TO THEM THAT NO OIL LIGHT CAME ON AND NO CHECK ENGINE LIGHT CAME ON.I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THIS HAPPENED. THEY REFUSE TO DO ANY THING ABOUT IT BUT ARE WILLING TO CHARGE ME $6700.00 TO REPLACE THE ENGINE