2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: service brakes
158 reports, newest first. Show all
Electrical system, Exterior lighting, Service brakes, Jan 5, 2018, fire
WHILE DRIVING DOWN THE STREET I CAME TO A SLOWING TO MAKE A LEFT HAND TURN, MY CAR FILLED WITH SMOKE. I PULL OVER TO FIND SMOKE COMING FROM TRUNK ARE AND BEHIND THE BACK SEATS. OPEN THE TRUNK TO FIND FLAMES NEAR DRIVERS SIDE TAIL LIGHT. CAR WENT INTO FLAMES AND WAS A TOTAL LOSS.
Electrical system, Exterior lighting, Service brakes, Dec 11, 2017
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OR WHEN THE VEHICLE WAS PARKED, THE BRAKE LIGHTS ILLUMINATED WITHOUT APPLYING THE BRAKE PEDAL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 855-671-3059 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ASKED TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Power train, Service brakes, Engine, Nov 26, 2017, crash
SUDDEN UNINTENTIONAL ACCELERATION ON A HIGHWAY GOING APPROXIMATELY 45 MPH. SAW BRAKE LIGHTS ON VEHICLES AND STARTED BRAKING. SUDDENLY, MY VEHICLE SPED UP, CATCHING UP TO THE VEHICLE AHEAD OF ME. THE FRONT OF THE CAR WAS BOBBING UP AND DOWN, BUT NOT STOPPING THE VEHICLE. I DO NOT KNOW HOW FAST I WAS GOING WHEN I FINALLY HIT THE OTHER VEHICLE. WE BOTH GOT OUT OF OUR VEHICLES AND TO MY SURPRISE, THERE WAS NO DAMAGE ON EITHER VEHICLE. (MIRACLE) THERE WAS NO POLICE OR TOW TRUCKS CALLED. I WAS ABLE TO GET MY CAR HOME SAFELY. MY CAR WILL PROBABLY BE SOLD BY THE TIME YOU READ THIS. ALSO, THERE WERE NO INJURIES. I WAS SO NERVOUS I DID NOT KNOW WHAT KIND OF VEHICLE I HIT OR IF THERE WERE OTHER PASSENGERS.
Service brakes, Oct 24, 2017
I HAVE HAD 4 POTENTIAL ACCIDENTS DUE TO THE BRAKE LIGHTS WHICH ILLUMINATES WHILE DRIVING. SPECIFICALLY, WHILE DRIVING WITH MY TODDLER ON THE EXPRESSWAY, PRESSING THE GAS PEDAL THE BRAKE LIGHT ILLUMINATES OUT OF NO WHERE CAUSING THE CAR TO SLOW ALL DOWN AND HAS EVEN STOPPED WHILE MY FOOT WAS STILL ON THE GAS PEDAL. OR ORDER TO GET SPEED I HAVE HAD TO RELEASE MY FOOT OFF THE GAS PEDAL, PLACE MY FOOT BEHIND THE BRAKE PEDAL AND THEN PRESS THE GAS AGAIN. WHEN PLACING THE CAR IN PARK THE BRAKE LIGHT WOULD STAY ON. I HAVE HAD TO DISCONNECT THE BATTERY IN AN EFFORT TO PRESERVE MY BATTERY. I CALLED INTO MY LOCAL HYUNDAI DEALERSHIP AND WAS ADVISED THERE WAS NO RECALLS HOWEVER, THIS SAFETY ISSUE RESEMBLES THAT OF NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES) (BRAKE PEDAL STOPPER) RECALL #136, 132.
Service brakes, Sep 12, 2017
BRAKE LIGHTS REMAIN CONSTANTLY ILLUMINATED, DESPITE CAR BEING OFF. REQUIRED TO DISCONNECT BATTERY TERMINAL TO PRESERVE BATTERY. TRACTION CONTROL WARNING LAMP ALSO REMAINS ON/ILLUMINATED AS WELL. CAR CAN SHIFT BETWEEN ALL (PARK, NEUTRAL, REVERSE, DRIVE) WITHOUT DEPRESSING THE BREAK PEDAL. THIS IS SIMILAR IF NOT IDENTICAL TO RECALL 136 FOR HYUNDAI, HOWEVER, MY VIN IS NOT SHOWING THE RECALL DESPITE EXACT PROBLEM AS DESCRIBED. THIS PROBLEM DOES NOT MATTER IF CAR IS IN MOTION OR STATIONARY.. IT IS CONSTANT. *TR
Seat belts, Service brakes, Engine, Aug 3, 2017
TAKATA RECALL. MI CARRO HYUNDAI SONATA DESDE QUE LO COMPRE TENIA PROBLEMAS LO LLEVABA AL DEALER Y ME COBRABAN POR TODO, MENOS POR EL CAMBIO DE ACEITE. RESULTA QUE EL DEALER DE ROSWELL REPARANDO EL SISTEMA ELECTRICO PUSO MI CARRO A 0 MILLAS, ELLOS DICEN QUE NO PERO YO TENGO LOS RECIBOS. LLEVO AL REDEDOR DE 3 SEMANA SIN CARRO, A MI Y MI MARIDO NOS DESPIDIERON DEL TRABAJO Y ESTAMOS DURMIENDO EN LA CALLE EN EL CARRO DE UN PRIMO SIN AIRE Y SIN NADA, LA HYUNDAI DICE QUE YO TENGO QUE PAGAR ESO, ESROY PAGANDO POR ALGO QUE EN REALIDAD NO FUNCIONA, POR FAVOR AYUDARME. YA HE HABLADO CON EL MANAGER YA HE HABLADO CON TODO EL MUNDO HASTA CON EL BANCO EL CARRO PASO SU PRIMERA INSPECCION EN OCTUBRE Y EN FEBRERO NOS DAN UNA MULTA POR EL CINTURON Y LA LUZ DELANTERA, NO FRENABA, NO ENFRIABA,PROBLEMAS EN LA DIRECCION, GASTABA LA GOMA, CUANDO ECHABAMOS GASOLINA EL OLOR SE QUEDABA DENTRO, PROBLEMAS ELECTRICOS, LOS INTERMITENTES PONAS PARA LA DERECHA Y SALA EL DE LA IZQUIERDA, MUCHO RUIDO DENTRO DEL CARRO, CON TODO Y ESO NO ME IMPORT SEGU PAGANDO EL CARRO A PESAR QUE ELLOS ME COBRABAN POR TODO, PERO AHORA ESTO DE LAS MILLAS SI QUE NO. Y HYUNDAI NO QUIERE HACER NADA, EL GERENTE DICE QUE ELLOS NO PUSIERON EL CARRO A 0 MILLAS PERO YO TENGO EL COMPROBANTE DE TODO. POR FAVOR NO TENGO DONDE VIVIR, NO TENGO TRABAJO, NECESITO QUE ME AYUDEN POR FAVOR PARA AUNQUE SEA BUSCAR UN TRABAJO
Service brakes, Feb 14, 2017
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE RELEASING THE BRAKE PEDAL, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT ALSO INDICATED THAT THE BRAKES WOULD REMAIN ACTIVATED WHILE THE BRAKE PEDAL WAS NOT BEING PRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL STOPPER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES). THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 65,000.
Electrical system, Service brakes, Engine, Feb 10, 2017, crash
I PURCHASED THE CAR IN JUNE 2014 IT WAS USED AND HAD 38,940 MILES. I'VE HAD TO BUY THREE 3 STARTERS & 1 BATTERY SINCE I BOUGHT IT. THE MECHANIC IN FLORIDA STATED THERE WAS AN ELECTRICAL ISSUE WHICH WAS SHORTING OUT MY STARTER/BATTERY. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FL, AFTER THE FIRST STARTER DIED, I DO NOT RECALL THE EXACT DATE AND THEY TOLD ME TO GET A REFUND FROM HYUNDAI AS IT WAS STILL UNDER WARRANTY. I WOULD HAVE BEEN BETWEEN SEPT.-DEC. 2014. I HAVE ONLY BEEN REIMBURSED $310.00 FROM HYUNDAI TO DATE FOR THE FIRST STARTER. I GET MY OIL CHANGED EVERY 3,000-5,000 MILES. I TOOK THE CAR TO LITHIA HYUNDAI IN FRESNO TWICE, JAN. 2016 FOR RECALL 132 ' THEY CLAIMED NOTHING IS WRONG. SEVEN MONTHS LATER I HAVE THE SAME ISSUE. FIRST COMPLAINT, WHILE DRIVING THE CAR HOME LAST NIGHT THE CAR SLOWED DOWN AND STALLED WHILE DRIVING; I HAD TO TAP THE GAS PEDAL SEVERAL TIMES AND THE CAR TOOK OFF. THIS HAPPENED ON A BUSY ROAD WITH CARS AROUND. WHEN BACKING THE CAR, THERE IS A KNOCKING NOISE. THIS MORNING, THE CAR DID THE SAME THING ON MY WAY TO WORK AND I ALMOST HAD AN ACCIDENT, BECAUSE IT WOULD SLOW DOWN WHILE MY FOOT IS ON THE GAS PEDAL ' IT WAS LIKE I AM RUNNING OUT OF GAS AND I HAVE THE TANK ALMOST FULL. IT WOULD TAKE OFF AGAIN AFTER TAPPING THE GAS PEDAL SEVERAL TIMES. THIS WAS ON A VERY BUSY ROAD WITH A LOT OF CARS. MY FIANC TOOK THE CAR AUGUST 2016 TO VISALIA HYUNDAI AND THEY TRIED TO CLAIM MY CAR/VIN # DOES NOT SHOW IT AS BEING UNDER RECALL. I HAD TO PAY $81.00 TO GET THAT FIXED AND THAT ISSUE WAS PART OF A RECALL AS WELL BUT I WAS TOLD MY VIN # DID NOT SHOW UP FOR IT. I HAVE HAD ELECTRICAL ISSUES AND ENGINE ISSUES WITH THIS VEHICLE SINCE 2014 & HYUNDAI HAS DONE NOTHING. I BROUGHT MY VEHICLE TO THE DEALER WHILE STILL UNDER WARRANTY, THEY FAILED TO DO ANYTHING. I'VE PAID A LOT OF $$$ MONTHLY FOR THIS CAR & ON REPAIRS FOR A CAR THAT ISN'T SAFE. *TR
Exterior lighting, Air bags, Service brakes, Engine, Jan 3, 2017
DRIVER SIDE AIR BAG LIGHT STAYS ON, WHEN I CALLED HYUNDAI THEY TOLD ME TAKE A PICTURE AND SEND IT TO THEM...? ENGINE CUTS OUT WHILE DRIVING AND THEN RECONNECTS TAIL LIGHTS STAY ON AIR CONDITIONER MAKES LOUD NOISES. *TR
Electrical system, Other or unspecified, Service brakes, Aug 6, 2016
CAR WILL NOT SHIFT OUT OF PARK- WAS PARKED AND WENT TO SHIFT INTO REVERSE AND IT WOULD NOT SHIFT, CALLED MECHANIC USED SHIFT RELEASE BUTTON TO GET OUT OF PARK, BRAKE LIGHTS DO NOT WORK, CRUISE CONTROL DOESNT WORK, ECS LIGHT STAYS ON. TOOK CAR IN FOR RECALL, THEY SOLD US THE BRAKE PADAL SWITCH THAT I THOUGHT WAS THE RECALL BUT THEY SAID WOULD SOLVE THE PROBLEM AND IT DID NOT SOLVE THE PROBLEM!!! THIS IS MY 17YR OLDS CAR AND I AM VERY NERVOUS TO HAVE HER DRIVE THIS CAR NOW, BUT IT CAN NOT BE UNTIL WE FIGURE OUT BRAKE LIGHTS!!
Service brakes, Engine, Jul 14, 2016
I WAS DRIVING WITH MY DAUGHTER AND TOOK A WRONG TURN ENDING UP ON A DEAD END STREET ON A HILL IN SONORA. WHEN I PUT IT IN REVERSE TURNED AROUND THEN STARTED GOING FORWARD MY ENTIRE CAR AND BRAKES FAILED WITHOUT WARNING. I QUICKLY THROUGH ON THE EMERGENCY BRAKE THAT STOPPED ME FROM HITTING A TREE. THANK GOD IT HAPPENED THERE AS THE NEXT MORNING I WOULD HAVE BEEN ON A 2 LANE MOUNTAIN HIGHWAY WITH ALL 3 OF MY DAUGHTERS ON A HOLIDAY WEEKEND AND IT COULD HAVE BEEN FATAL. MY CAR HAS HAD ALL SERVICES AND HAD JUST BEEN SERVICED RECENTLY THERE WERE NO ISSUES AND NO RECALLS
Service brakes, Jun 3, 2016
REFERENCE NHTSA RECALL 15V75900 IE. BRAKE PEDAL STOPPER PAD MY VEHICLE HAS THIS EXACT ISSUE, HOWEVER WAS MANUFACTURED JUST AFTER THE RECALL PERIOD AND THUS I WAS TOLD BY HYUNDAI THAT IT WILL NOT BE FIXED. OBVIOUSLY, THE RECALL NEEDS TO BE EXTENDED TO VEHICLES MADE AFTER THE APRIL 2011 DATE.
Vehicle speed control, Electronic stability control (ESC), Service brakes, May 9, 2016
HYUNDAI BREAK SWITCH, HYUNDAI BREAK LIGHTS, SUNROOF, AIR CONDITIONING BREAK SWITCH GONE OUT FOUR TIMES. TOOK TO SAVANNAH HYUNDAI TO BE FIXED. NO FIX AS CAR CONTINUALLY DOES NOT ACCELERATE IN THE MIDDLE OF NOWHERE - ON THE HIGHWAY OR WHEN GETTING READY TO PULL OUT IN FRONT OF TRAFFIC - VERY UNSAFE. I HAVE CONTACTED HYUNDAI CORP CONCERNING THIS ISSUE SINCE 2015. SAVANNAH HYUNDAI SERVICE MANAGER MIKE TOLD US THAT WE WERE NOT ALLOWED TO RETURN FOR REPAIRS BECAUSE THEY GOT FRUSTRATED TRYING TO FIGURE OUT. BREAK LIGHT NEVER WORKS. HAD THIS REPAIRED 3 TIMES. SAVANNAH HYUNDAI PUT NEW SUNROOF ON. FOUR MONTHS LATER IT WONT OPEN OR CLOSE. WE HAVE PAID FOR EVERYTHING OVER AND OVER AND OVER USING OUR EXTENDED WARRANTY AND COPAYS. EVEN IF HYUNDAI OR SAVANNAH HYUNDAI PREVIOUSLY FIXED SOMETHING AND IT WAS EVEN WITHIN 90 TO 120 DAYS THAT THE REPAIR WAS BAD, THEY NEVER OFFERED TO FIX WITHOUT CHARGE. ALWAYS MADE US REPAY FULL DEDUCTIBLE AND COSTS.. CAR DOES NOT TURN ON AIR CONDITIONING SYSTEM INTERMITTENTLY. TRIPS GET AWFULLY HOT. SOMETIMES STARTING UP CAR AND RESTARTING FIXES. SAVANNAH HYUNDAI NEVER ABLE TO FIX. SAVANNAH HYUNDAI HAS REPORTED ON TWO OCCASIONS THAT OUR CAR HAS SERIOUS ELECTRICAL ISSUES. THEY BELIEVE THIS IS RELATED TO SUNROOF AND BRAKE LIGHT. THIS CAR HAS BEEN HAVING ISSUES BEFORE 60,000 MILES AND STIL LHAS UNDER 90,000 AND SAME ISSUES REPEATEDLY. THIS CAR IS NOT SAFE!!!!!!!!!!!!!!!!!!!!!!!!!! CAR IS UNSAFE. CURRENTLY EMAILED DAVID ZUKOWSKI OF HYUNDAI, OTHER HYUNDAI OUTLETS, MESSAGE HYUNDA ON FB. UNRESOLVED.
Service brakes, Feb 22, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE CALIPERS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Service brakes, Engine, Feb 4, 2016
THE ENGINE OIL PAN WAS RESEALED FIVE TIMES AND STILL ITS LEAKING. WHEN THEY RESEALED THE SECOND TIME, THEY REPLACED THE OIL PAN AS WELL. AFTER THAT IT WAS RESEALED THREE MORE TIMES AND THE CAR IS AT THE DEALER FOR SIXTH RESEAL. THEY ARE REPLACING THE PAN AGAIN. THE BRAKE CALIPER PISTONS ARE EXHIBITING EXCESSIVE RUST WHICH I HAVE NOT SEEN IN MY LIFE WHILE OWNING AND MAINTAINING VARIOUS CARS. THE FIELD ENGINEER IS SAYING THAT ITS NORMAL AND I DON'T AGREE WITH THAT. WHAT I HAVE SEEN BASED ON THAT IT'S A DESIGN FLAW. THE CALIPER PISTON SHOULD BE PRESSING COMPLETELY AGAINST THE BRAKE PAD SURFACE AREA WHERE AS SMALL PORTION OF THE CALIPER REMAINS IN NON CONTACT WITH THE PAD AND THE SALT AND SLUSH DURING THE WINTER GETS INTO IT MAKING IT RUST WHICH WILL IMPEDE THE BRAKING OPERATION IN FUTURE AND MAY CAUSE A FATAL CRASH. ATTACHED PHOTOGRAPHS ARE SHOWING PACK RUST INSIDE THE PISTON ON BOTH THE DRIVER AND PASSENGER SIDE.
Service brakes, Jan 6, 2016
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Other or unspecified, Service brakes, Dec 21, 2015
THE VEHICLE HAS A HISTORY OF LOSING POWER COMPLETELY. AT THIS POINT I AM UNABLE TO ENTER THE CAR WITH THE KEYLESS ENTRY, YOU HAVE TO DO IT MANUALLY. THE CAR WAS PARKED ON THE STREET. ONCE YOU PUT THE KEY IN THE IGNITION THE HORN/ALARM GOES OFF AND DOESN'T STOP. IT ALSO SEEMS TO BE REVVING WHILE IT IS IN PARK. WHILE DRIVING I EXPERIENCE LITTLE POWER SURGES FROM THE CAR WHERE IT ACCELERATES WITH ME TRYING TO DO ANYTHING. THERE WAS ALSO ANOTHER INSTANCE WHERE THE CAR WOULD NOT START ONCE THE EMERGENCY BRAKE WAS ENGAGED. ONCE DISENGAGED THE CAR STARTED WITH A LITTLE HESITATION. I ONLY HAD THE CAR FOR 6 MONTHS AND HAVE HAD TO BRING IT BACK TO THE DEALER AT LEAST 6 TIMES.
Service brakes, Engine, Fuel/propulsion system, Sep 3, 2015
ON MORE THAN A DOZEN OCCASIONS SINCE PURCHASE, THE VEHICLE HAS NEGLECTED TO ACCELERATE WHEN THE GAS PEDAL IS DEPRESSED NEARLY CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE VEHICLE HAS SLAMMED ON THE BRAKES AT HIGH RATES OF SPEED WHEN THE DRIVER WAS BARELY APPLYING PRESSURE TO THE PEDAL; ALMOST CAUSING THE VEHICLE TO BE REAR ENDED. THE VEHICLE HAS BEEN INSPECTED BY TWO HYUNDAI DEALERSHIPS FOR THE ISSUES; OF WHICH THEY CLAIMED TO HAVE REPLICATED. BOTH DEALERSHIPS STATED THAT IT WAS NORMAL BEHAVIOR FOR THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO MAKE THE ISSUES GO AWAY.
Suspension, Wheels, Service brakes, Mar 10, 2015, fire
MY CAR CAUGHT FIRE WHILE BEING TOWED BY MY MOTORHOME IN SOUTH MIAMI, FL ON ROUTE TO KEY WEST, FL. A SOUTH MIAMI, FL HYUNDAI DEALER REPAIRED MY CAR BUT DID NOT REPLACE ALL THE PARTS PAID FOR BY MY AUTO INSURANCE COMPANY. THE REPAIR SHOP DID NOT KEEP THE BURNED PARTS AS REQUESTED BY ME AND MY INSURANCE COMPANY REPRESENTATIVE. LATER, ANOTHER HYUNDAI DEALER COMPLETED THE REPAIRS AS AUTHORIZED BY HYUNDAI USA AFTER NUMEROUS COMMUNICATIONS WITH ME, BUT THE HYUNDAI DEALER WOULD NOT PROVIDE ME WITH THE BURNED PARTS AS REQUESTED. HYUNDAI DID NOT REPORT THAT A FIRE HAD CAUSED THE DAMAGE. NOT SURE IF HYUNDAI USA OR ITS DEALERS HAVE REQUIREMENTS TO REPORT FIRES IN THEIR VEHICLES. I HAVE NAMES OF CONTACTS WITH HYUNDAI USA IN CA. I HAVE THE BURNED TPMS SENSOR NOT REPLACED BY HYUNDAI, BUT PAID FOR AT MY EXPENSE TO A TIRE STORE IN MY HOME TOWN. I HAVE PICTURES OF MY CAR ON FIRE; PICTURES OF THE BURNED PARTS ON CAR IN POSSESSION OF MY INSURANCE COMPANY REPRESENTATIVE; I HAVE RECEIPTS FROM THE SOUTH MIAMI HYUNDAI REPAIRS, AND I HAVE RECEIPTS FROM THE OTHER HYUNDAI DEALER FOR PARTS NEEDING REPLACEMENT BUT NOT REPLACED BY THE SOUTH MIAMI HYUNDAI DEALER BUT PAID FOR BY MY AUTO INSURANCE COMPANY. I ALSO HAVE A RECEIPT FOR REPLACEMENT OF THE BURNED TPMS SENSOR BY A TIRE STORE IN MY HOME TOWN. I FILED A COMPLAINT AGAINST THE SOUTH MIAMI HYUNDAI DEALER WITH THE LOCAL GOVERNMENT AGENCY RESPONSIBLE FOR LICENSING AUTO REPAIR SHOPS IN THAT COUNTY. *TR
Exterior lighting, Vehicle speed control, Service brakes, Feb 2, 2015
ON JAN 26 MY HUSBAND WAS DRIVING HOME AND THE ROAD CONDITIONS WERE SLIPPERY. WHEN HE WENT TO APPLY THE BRAKES, HE HEARD A LOUD POP AND THE BRAKE WENT ALL THE WAY DOWN TO THE FLOOR AND WOULD NOT COME BACK UP. LUCKILY THIS HAPPENED AROUND THE CORNER, BUT BY THE TIME THE CAR MADE IT INTO THE DRIVEWAY THE BRAKES WERE SMOKING. I HAD TO HAVE THE CAR TOWED TO THE MECHANIC. WE HAD TO REPLACE THE FRONT BRAKE PADS, CALIPERS AND ROTORS. ALSO THE BRAKE SWITCH OEM HAD TO REPLACED. WHEN ALL SAID AND DONE THE TOTAL COST CAME TO 729.64. CAN I TELL YOU HOW DISAPPOINTED I AM IN THIS VEHICLE?? THIS VEHICLE IS ONLY A 2012 MY HIGH BEAMS DON'T WORK NOR DOES THE CRUISE CONTROL. I AM STARTING TO THINK THIS CAR IS A REAL LEMON!!! AT THIS POINT I WOULD LIKE TO KNOW IF THE BRAKE SYSTEM HAS ANY RECALLS BECAUSE MY BILL WAS EXTREME AND SHOULD NOT HAVE HAPPENED ON A 2012. I DO NOT HAVE THE VIN NUMBER ON ME AT THIS TIME. VERY VERY DISAPPOINTED AND HAVE NOTHING GOOD TO SAY ABOUT THIS CAR! *TR
Service brakes, Sep 29, 2014
IT IS GETTING SQUEAKY NOISE FROM BRAKES SPECIFICALLY EARLY IN THE MORNING WHEN I START DRIVING IT TAKES FEW MINUTES TO GO AWAY THIS NOISE. *TR
Air bags, Service brakes, Aug 4, 2014, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKING SYSTEM FAILED TO ENGAGE. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE VEHICLE SKIDDED. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BRAIN AND BACK INJURIES AND THE REAR PASSENGER SUSTAINED INJURIES TO THE HANDS AND SHOULDER, WHO BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Power train, Service brakes, Engine, Jun 24, 2014, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER PARKING AND TURNING OFF THE VEHICLE IN HER RESIDENTIAL GARAGE, THE VEHICLE STARTED ROLLING BACKWARDS. IN AN ATTEMPT TO STOP THE VEHICLE THE CONTACT FELL WHICH CAUSED HER TO SCRAPE HER CHIN NEEDING 10 STITCHES. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM. THE FAILURE MILEAGE WAS 39,000. THE CONSUMER STATED SHE AND THE POLICE ATTEMPTED TO PIECE TOGETHER THE SCENARIO, THAT THE VEHICLE WAS NOT IN PARK, WHEN SHE TURNED IT OFF. THE CONSUMER STATED THE VEHICLE COULD BE PUT INTO ANY GEAR, AND IT COULD ROLL, WHETHER IT WAS ON A FLAT OF HILLY SURFACE. UPDATED 08/20/14 UPDATED 8/27/14*CN
Vehicle speed control, Service brakes, Engine, Apr 17, 2014
WHEN I APPLIED BREAK MY RPM IDLE GOES UP. I DON'T KNOW IF THAT IS SAFE I SHOW IN OTHER CAR RPM GOES DOWN. I TOOK TO DEALER GOT OIL CHANGE. AND I ASKED WHY THIS HAPPENS. HE TOLD ME TO CHACK ECO SYSTEM. I CHACK ECO SYSTEM IT WAS ON OFF POSTION. I ASK HIM WHEN I BOUGHT CAR I NEVER SHOW RPM GO UP WHEN I HATE BREAK. THERE NO ENGINE SING COMESUP ON DASHBOARD EITHER. THIS REALLY SAFETY CONCERN FOR MY FAMILY. RPM SHOULD NOT GO UP WHEN U HATE BREAKS. IT'S SHOULD BRING RPM DOWN. RPM SHOULD GO UP WHEN U HATE GAS PADEL. I GET THIS. BUT WHEN I GO TO ANY SPEED. AND TRIED TO APPLIED BREAK IT SHOULD DROP RPM SHOULD NOT GO UP.
Service brakes, Apr 5, 2014
MY WIFE WAS PARKING CAR PULLING INTO SPACE AT APROX. 5MPH ,SHE APPLIED BRAKES AND PEDAL WENT TOO THE FLOOR WITHOUT STOPPING, THE CONTINUED TO TRAVEL OVER CEMENT STOPPER ONTO MAIN THOROUGH FAIR, SHE WAS ABLE TO STOP BY THROWING CAR INTO PARK. SHE RESTARTED CAR AND BRAKES WERE OK..WE BROUGHT CAR TO DEALER , THEY KEPT CAR FOR ONE WEEK AND COULD NOT FIND NOTHING WRONG I SHOWED THEM 5 OTHER COMPLAINTS WITH THE SAME PROBLEM THEY SAID NOTHING COULD BE DONE IF CAR NOT REPEAT PROBLEM. WE TRADED CAR FOR FEAR THAT THIS WOULD HAPPEN AGAIN POSSIBLY KILLING OURSELVES OR SOME INNOCENT BYSTANDER.THIS IS A VERY VERY DANGEROUS MATTER AND SHOULD BE INVESTIGATED FURTHER. *TR