2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: steering
301 reports, newest first. Show all
Steering, Oct 15, 2019
STEERING COLUMN RATTLES AND SHAKES WHEN I GO OVER BUMPS/POT HOLES. MY MECHANIC DESCRIBED THE INCIDENTS AS SIMILAR TO ONES WHICH HE HAS SEEN ON OTHER SONATAS AND TOLD ME THAT THERE IS AN OPEN RECALL. DOES NOT APPEAR TO BE A RECALL FOR THIS MODEL YEAR.
Steering, Air bags, Wheels, Oct 4, 2019
WHEN DRIVING THERE IS A CLICKING NOISE COMING FROM THE STEERING WHEEL AND SHAKING OF THE CAR AND WHEN RUNNING OVER MAN HOLES
Steering, Oct 4, 2019
MY STEERING WHEEL STICKS IN ONE POSITION WHILE DRIVING. I HAVE ASKED THE DEALER I TAKE MY CAR TO ABOUT IT AND AT FIRST THEY SAID THERE WAS NO ISSUE. I MENTIONED IT AGAIN AND THE LEAD SERVICE TECH EXPLAINED THAT THEY WERE AWARE OF THE ISSUE AND IT IS VERY EXPENSIVE. THATS ALL FINE EXCEPT IF YOU ARE AWARE OF THE ISSUE THEN I AM BY NO MEANS THE FIRST PERSON TO COMPLAIN ABOUT THIS PROBLEM. I AM WORRIED THAT ONE DAY IT WILL FINALLY LOCK UP COMPLETELY. I NOTICE THE ISSUE ON THE HIGHWAY THE MOST AS THERE ARE NOT AS MANY TURNS BUT YOU CAN ALSO NOTICE IT A LOT WHEN ON STRAIGHT BACK ROADS/COUNTY ROADS. IT HAS BEEN SINCE I HAVE OWNED THE VEHICLE THAT I HAVE NOTICED THIS ISSUE, SO AROUND 15,000 OR SO MILES NOW.
Steering, Sep 25, 2019
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE CONTACT TURNED THE STEERING WHEEL LEFT OR RIGHT AND HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN UNIVERSAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Steering, Aug 30, 2019
WHEN TURNING THE STEERING WHEEL LEFT THERE IS A CLICKING NOISE IF I GO OVER ANY BUMPS THE STEERING RATTLES AND SHAKES.
Steering, Service brakes, Engine, Aug 21, 2019
WHEN DRIVING IN HUNTSVILLE, AL ON CITY STREETS AND THE HIGHWAY WHEN I'M TURNING MY STEERING WHEEL IT MAKES A CLICKING NOISE AND THE COLUMN APPEARS LOOSE. THE BRAKES ARE STICKING AND REQUIRES ME TO PUSH DOWN HARD TO STOP MY VEHICLE. I HAVE REPLACED THE FRONT LIGHTS AND BACK ENDS LIGHTS NUMEROUS TIMES AND THEY CONTINUE TO GO OUT FREQUENTLY. I PURCHASED NEW TIRES IN JUNE 2019 FROM BENTLEY HYUNDAI IN HUNTSVILLE, AL AND WHILE DRIVING THE TIRE TUBE POPPED AND DEFLATED. THERE WERE NO NAILS IN THE TIRE. THERE WAS A HOLE IN THE TUBE. I ALMOST CRASHED.
Steering, Aug 20, 2019
STEERING WHERE MAKES LOUD CLICKING NOISE WHEN TURNED LEFT AND RIGHT. ALSO, WHEN GOING OVER BUMPS, SOUNDS LIKE THE ENTIRE UNDERNEATH IS ABOUT TO FALL OUT. MY MECHANIC SAYS IT IS THE COUPLER AND HE BELIEVES THERE IS A RECALL ON IT. HOWEVER, WHEN I LOOK IT UP, SAYS THAT THE 2011 AND 2013 WERE RECALLED, BUT NOT THE 2012. THE WARRANTY WAS EXTENDED ON THIS YEAR'S MODEL. ALSO, THE DEALERSHIP IS SAYING THAT IT IS SAFE TO DRIVE. I DO NOT FEEL SAFE WHEN DRIVING IT; I WOULD LIKE TO GET IT REPAIRED, BUT DO NOT FEEL THAT I SHOULD BE PAYING FOR SOMETHING THAT HYUNDAI KNOWS IS A DEFECT.
Steering, Aug 12, 2019
WHEN TURNING THE WHEEL RIGHT OR LEFT THERE IS A CLICKING NOISE. WHEN GOING OVER EVEN A SMALL BUMP THERE IS A CLICKING NOISE THE CAR ALSO VEERS SLIGHTLY. THIS CAN NOT BE SAFE AND HYUNDAI SHOULD REALLY LOOK INTO THIS AND FIX IT WITH A RECALL.
Steering, Wheels, Fuel/propulsion system, Aug 9, 2019
I TOOK IT TO THE SHOP AND THEY SAID IT MAY BE WHEEL ALIGNMENT OR BALL POINT WHEN STEERING. I TOOK IT FOR A 2ND OPINION, AND THE SAME THING WAS STATED. I CALLED MY INSURANCE GEICO, AND THEY TOLD ME THER WAS A RECALL.
Steering, Jul 20, 2019
WHEN TURNING LEFT OR RIGHT A LOUD CLICK CAN BE HEARD COMING FROM STEERING COLUMN. WHEN DRIVING AND DRIVE OVER A SMALL BUMP IN THE ROAD THE STEERING COLUMN ALSO MAKES THE SAME NOISE.
Steering, Jul 2, 2019
STEERING WHEEL COUPLER IN STEERING COLUMN IS BROKEN.
Steering, Jun 21, 2019
STEERING COLUMN MOTOR MDPS RUBBER FLEX COUPLER REPAIR. HYUNDAI NEEDS TO HAVE A RECALL ON THIS - STEERING IS OFF AND MISGUIDED! DANGEROUS TO MANUVEUR CAR ON THE ROAD, TRAFFIC AND ON THE FREEWAY. CAN'T JUDGE/GUESS THE STEERING PLAY IF UNFORESEEN HAPPENS AND DRIVER HAS TO ACT QUICK TO GET CAR TO SAFETY. THIS IS A COMMON PROBLEM WITH THE SONATA'S AND NEEDS TO BE RECALLED BECAUSE THE STEERING COLUMN HAS TO BE TAKEN APART TO FIT IT.
Steering, Power train, Jun 16, 2019
MY STEERING IS CLUNCKING WHEN I TURN MY WHEEL. I BROUGHT MY CAR IN FOR 2 RECALLS AND I ASSUMED THIS WOULD BE ON THE RECALL LIST AS WELL. THE HYUNDIA DEALERSHIP THAT I BROUGHT THE CAR TO SAID THAT THIS WAS UNDER WARRANTY BUT I HAVE EXCEDED THE MANUFACUTRERS WARRANTY TO COVER THIS AND IT WOULD COST ME ALMOST 300.00 TO FIX IT MYSELF. I KNOW THIS IS A COMMON PROBLEM FOR THIS VEHICLE SINCE MY SON IS A MECHANIC AND HAS TOLD ME OF SEVERAL THAT THEY HAVE REPLACED. I WOULD HOPE THAT HYUNDAI WOULD FIX THE PROBLEM FOR ME SINCE I HAVE HAD THIS CAR FOR 7 YEARS AND NO COMPALINTS. IF THEY DON'T WANT TO FIX THIS PROBLEM I WILL JUST TRADE THE VEHICLE IN FOR A MANUFACTURER THAT WILL TAKE CARE OF PROBLEMS WHEN THEY HAPPEN.
Steering, Jun 14, 2019
HAVE A POPPING NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. READ ONLINE 2011 MODELS WERE RECALLED FOR THE COUPLING. HOW IS THIS NOT A SAFETY RECALL ON THE 2012 MODEL? LINK BELOW TO PEOPLE WITH SIMILAR PROBLEM. HTTP://M.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2012/STEERING/CLICKS_WHEN_TURNING.SHTML
Steering, Exterior lighting, May 20, 2019
AFTER HAVING EVERY RECALL IMAGINABLE INCLUDING THE REPLACEMENT OF MY ENGINE RECENTLY AFTER IT STALLED WHILE DRIVING DOWN ONE OF THE BUSIEST HIGHWAYS IN LAS VEGAS, I AM STUNNED THAT THE STEERING COLUMN AND THE ELECTRICAL FOR THE BRAKES HASN'T BEEN RECALLED YET. MY STEERING COLUMN IS CLICKING AND MAKING NOISES THAT HAVE INCREASED IN THE VOLUME OF THE SOUND AND IT DOES THIS EVERY SINGLE TIME I TURN THE WHEEL. I SEE OTHERS HAVE ALREADY HAD THIS FAIL IN THEIR 2012 SONATAS ENTIRELY AND PREVIOUS YEARS OF MY EXACT VEHICLE FOR THE SAME ISSUES HAVE BEEN RECALLED. I DRIVE A THREE YEAR OLD AROUND FREQUENTLY AND I AM AFRAID THAT SOON MY COLUMN WILL COMPLETELY DETACH ITSELF AND CAUSE AN ACCIDENT. I SEE OTHER CONSUMERS HAVE HAD TO PAY TO HAVE IT FIXED OUT OF POCKET AT LOW MILEAGE AS WELL. CLEARLY WE CANNOT ALL BE MISUSING OUR VEHICLES. PREVIOUS SONATA MODELS HAVE ALSO HAD THE EXACT SAME SAFETY RECALLS FOR THESE EXACT SAME PROBLEMS THAT WE ARE SEEING NOW IN THIS SPECIFIC YEAR AND STILL THEY CHOOSE TO DENY IT IS THEIR FAULT. MY MILES AREN'T EVEN 70,000 YET. I HAVE ALSO REPLACED MY LEFT REAR BRAKE LIGHT 4 TIMES NOW, HOW MANY MORE TIMES WILL I HAVE TO DO THIS BEFORE I AM HIT BY SOMEONE OR BEFORE SOMEONE ELSE'S BRAKE LIGHTS FAIL AND THEY END UP IN AN ACCIDENT THAT COULD BE FATAL? I HAVE ALREADY BEEN PULLED OVER FOR HAVING A TAIL LIGHT OUT THAT I HAD JUST REPLACED A WEEK PRIOR. THIS YEAR MAKE AND MODEL SHOULD JUST BE RECALLED AND SCRAPPED ENTIRELY AND OWNERS GIVEN THEIR MONEY BACK. I HAD A SEATBELT RECALL THAT WAS THEN LATER ON RECALLED AGAIN!! I MEAN COME ON HYUNDAI!
Steering, May 9, 2019
MY 2012 HYUNDAI SONATA HAS BEEN ALIGNED TWICE BY FIRESTONE AND STILL HAS A PULL IN THE WHEEL WHICH CAUSES THE VEHICLE TO PULL AND SLOWLY DRIFT OFF THE ROAD THE CAR HAS NO STEADY ALIGN AFTER BEING ALIGNED AND I HAVE A YEAR WARRANTY ON THE ALIGNMENT IT'S SO IRRITATING DRIVING A NICE CAR WITH LITTLE THINGS LIKE THIS WHICH RUINS THE LUXURY OF ENJOYING MY ROAD CAR .
Steering, May 2, 2019
STEERING WHEEL MAKES CLICKING NOISE WHILE TURNING AND WHEN GOING OVER SPEED BUMPS, POTHOLES ETC
Steering, Apr 23, 2019
WHEN TURNING WHEEL SHARPLY WHILE IN MOTION, CAR MAKES CLICKING NOISE THAT SEEMS TO COME FROM THE FRONT WHEEL. THIS PROBLEM ORIGINALLY STARTED AROUND 60,000 MILES WHEN I FIRST BOUGHT THE CAR FROM A PRIVATE PARTY. I DID NOT REALIZE IT WAS A PROBLEM AT THE TIME BECAUSE FOR ME, IT HAD ALWAYS MADE THE NOISE. AT FIRST THE NOISE ONLY HAPPENED WHILE IN REVERSE. NOT IT HAPPENS ANY TIME THE WHEELS ARE TURNED FAIRLY SHARPLY AND THE CAR IS MOVING IN DRIVE OR REVERSE. MILEAGE IS NOW ABOUT 85,000.
Steering, Apr 18, 2019
STEERING MAKES A CLICKING NOISE WHEN GOING OVER BUMPS, POTHOLES, ETC. DEPENDING ON THE CONDITION OF THE ROAD, THE STEERING WHEEL WILL SHAKE. OCCURS AT ALMOST ANY SPEED (BUT OCCURS LESS DUE TO THE STABILITY AT LOW SPEEDS)
Steering, Apr 9, 2019
CLICKING NOISE WHEN TURNING THE STEERING WHEEL AT 68,000 MILES. TOOK IT TO DEALER AND WAS TOLD THAT 2011'S WERE RECALLED FOR THIS ITEM BUT NOT 2012'S, SO IT IS A WARRANTY ISSUE, BUT IT WAS BEYOND THE 60,000 MILES FOR WARRANTY. DEALER SAID IT'S "NOT A SAFETY ISSUE" SO I COULD KEEP DRIVING IT UNTIL I HAD THE MONEY TO PAY FOR THE REPAIR.
Steering, Apr 6, 2019
MY HYUNDAI SONATA SE 2012 STEERING WHEEL RECENTLY STARTED SHAKING ONCE I HIT 65 MPH. IT'S DOING IT ON AND OFF, BUT AT TIMES IT SOUND SCARY LIKE IT'S GOING TO FLY OFF.
Steering, Electrical system, Exterior lighting, Air bags, Seat belts, Engine, Fuel/propulsion system, Apr 2, 2019, fire
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR TAIL LIGHTS HAD AN INTERNAL ELECTRICAL SHORT AND CONTAINED RUST AND CORROSION. ALSO, THE SOCKETS MELTED ON BOTH SIDES OF THE REAR TAIL LIGHTS. THE REAR PASSENGER SIDE LIGHT HAD TO BE REMOVED TO PREVENT THE MIDDLE REAR BRAKE LIGHT FROM REMAINING ILLUMINATED. THE REAR DRIVER'S SIDE TAIL LIGHT WAS OPERABLE, BUT EVENTUALLY SHORTED OUT AS WELL. THE CONTACT ORDERED REPLACEMENT TAIL LIGHTS THREE TIMES, BUT THE FAILURE RECURRED EACH TIME. IN ADDITION, THE CONTACT HEARD A LOUD NOISE CONCERNING THE FUEL SYSTEM. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE CONTACT HEARD AN ABNORMAL NOISE INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V137000 (SEAT BELTS AND AIR BAGS) AND 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. MCGRATH CITY HYUNDAI (6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090) WAS CONTACTED, BUT HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Steering, Electrical system, Mar 7, 2019
STARTED HAVING ELECTRICAL ISSUES, 1: WHEN YOU USE THE BUTTON TO ROLL UP FRONT PASSENGER WINDOW OR PUT THE CAR IN REVERSE THE ELECTRIC TRUNK OPENER WILL POP THE TRUNK OPEN. 2: TROUBLE WITH LOW VOLTAGE TO THE WASTE GATE ACCURATER SENSOR THAT CONTROLS THE TURBOCHARGER UNIT. 3: NUMBER 2 DID NOT START UNTIL TWO OTHER CODES SHOWED UP ON MY CHECK ENGINE LIGHT. THOSE TWO CODES ARE P0011 & P0014. THIS ELECTRICAL ISSUE SEEMS TO BE A MAJOR PROBLEM WITH THIS CAR. ME AND MY WIFE ARE ON DISABILITY AND CAN NOT AFFORD THE COST OF A DEALERSHIP TO CONTINUE TO TRY TO FIX IT WHEN THEY DON'T EVEN SEEM TO KNOW WHAT THE PROBLEM IS.
Steering, Mar 5, 2019
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CLICKING NOISE WHEN DRIVING AND MAKING TURNS. WHILE DRIVING OVER BUMPS IN THE ROAD, A KNOCKING NOISE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF ALGONQUIN (LOCATED AT 771 S RANDALL RD, ALGONQUIN, IL 60102, (847) 854-6700) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Steering, Feb 21, 2019
LOUD CLICKING NOISE WHEN DRIVING SPEED OF 50 MPH OR MORE ON THE INTERSTATE, SUDDENLY LOSS OF POWER STEERING CONTROL AND HARD TO TURN THE WHEEL. TOOK THE CAR TO MY MECHANIC. HE RAN A DIAGNOSTIC AND CONFIRMED THAT THE STEERING COLUM COUPLING WAS COMPLETELY DESTROYED AND THE POWER STEERING ASSIST MOTOR NEED REPLACING. RESEARCHED FOUND THAT THIS WAS INVESTIGATED FEBRUARY 2017 TSB #5NP-G5Z6W-03 , HOWEVER I DID NOT RECEIVE A RECALL NOTICE.