2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,557 reports, newest first.
Other or unspecified, Service brakes, Dec 1, 2018
TAKATA RECALL I WAS DRIVING IN CARROLTON, GA ONE EVENING AND WAS PULLED OVER BY AN OFFICER AND WAS TOLD BOTH OF MY BRAKE LIGHTS STOPPED WORKING AT OR AROUND THE SAME TIME HE GAVE ME UNTIL NOV. 27TH, 2018 TO GET THEM FIXED. I WAS AT FIRST REPLACING THE BULBS AND THEY WOULD BURN OUT. I STARTED CALLING AROUND TO DIFFERENT SHOPS TO GET THEM FIXED AND THEY WERE ALL TELLING ME THE SAME THING. THAT IS HAS BECOME VERY COMMON WITH MY CAR( HYUNDAI SONATA) AND THAT I HAD TO REPLACE THE WHOLE SYSTEM. I FOUND OUT THAT IS WHAT I HAVE TO DO AND A TOTAL OF $500 TO GET BOTH DONE. I MISSED MY DUE DATE TO GET THWM FIXED BECAUSE IT WASNT A SIMPLE REPLACE THE LIGHT BULB FIXED AND REQUIRED MORE MONEY. IF THIS IS TRUE WHY HAVEN'T THERE BEEN A RECALL ON THE BRAKE LIGHTS? BRAKE LIGHTS ARE VERY IMPORTANT AND UNSAFE IF THAT ARE NOT WORKING HENCE WHY IT IS AGAINST THE LAW. IF MOST LR ALL YOUR CARS ARE HAVING THIS PROBLEM YOU SHOULD BE THE ONES TO FIX THIS PROBLEM.
Steering, Nov 29, 2018
STEERING COUPLING WORN OUT CLICKING NOISE AND EXCESS PLAY WHILE TURNING STEERING WHEEL
Service brakes, Nov 28, 2018
TAIL LIGHT ASSEMBLY KEEPS FAILING. I'VE HAD TO REPLACE BOTH TAIL LIGHT ASSEMBLIES 3 TIMES EACH TIME COST AROUND $480.00. I'VE REPLACED BULBS CONSTANTLY THAT KEEP MELTING AND HAVING TO REPLACE THE ENTIRE ASSEMBLY
Electrical system, Latches/locks/linkages, Nov 23, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHEN THE CONTACT ENTERED THE VEHICLE, THE INSTRUMENT PANEL STATED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT EXITED THE VEHICLE, OPENED THE DOOR, AND CLOSED THE DOOR. AFTER ATTEMPTING TO OPEN THE DOOR AGAIN, THE DOOR REMAINED LOCKED AND THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN. IN ADDITION, THE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GETTEL HYUNDAI OF SARASOTA (3500 BEE RIDGE RD, SARASOTA, FL 34239, (941) 923-1411) WHERE IT WAS DIAGNOSED THAT A NEW DOOR LOCK NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 5,988.
Engine, Nov 22, 2018
I CURRENTLY OWN A 2012 HYUNDAI SONATA 2.4 IN WHICH I PURCHASED FROM A DEALER AND THE CAR IS CURRENTLY USING OIL. UNDER FURTHER INVESTIGATION I HAVE READ UP ON THE RECALL FOR THE ENGINES AND SEE THAT MANY WERE REPLACED UNDER A "RECALL" I CONTACTED HYUNDAI RECALL SUPPORT AND THEY TOLD ME TO TAKE IT TO A LOCAL DEALER IN WHICH I DID. MY CAR HAD THE AIRBAG RECALL PERFORMED AND I ASKED ABOUT THE ENGINE RECALL IN IN TURN THE SERVICE MANAGER TOLD ME THAT THE ENGINE HAD BEEN "CHECKED" BY PREVIOUS DEALER BUT NOT REPLACED UNDER THE RECALL. THE CAR HAS ALL THE SYMPTOMS OF THE RECALL NEEDING TO BE PERFORMED ON THE ENGINE ASSEMBLY BUT THEY REFUSE TO HELP ME BECAUSE THE DEALER STATES ITS OUTSIDE OF THE RECALL MILAGE SLOT. I FEEL AS IF THERE IS A RECALL ON THE ENGINE AS A SAFETY RECALL THAT THE ENGINE SHOULD HAVE BEEN REPLACED BY THE PREVIOUS DEALER BEFORE IT WAS SOLD FROM THEM. INSTEAD I PURCHASE THE VEHICLE AND UNKNOWINGLY HAVE A POTENTIAL SAFETY HAZARD FOR ME AND MY FAMILY. I BELIEVE A SAFETY RECALL IS A SAFETY RECALL. SHOULDN'T MATTER THE MILAGE. IT'S ALMOST AS IF HYUNDAI IS SAYING "WELL IF IT'S MADE IT THIS FAR THEN SCREW IT" THE VEHICLE IS USING OIL AND HAS METAL SHAVINGS IN OIL
Air bags, Seat belts, Nov 20, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST BROAD HYUNDAI (LOCATED AT 8903 W BROAD ST, RICHMOND, VA 23294, (804) 755-7777) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Exterior lighting, Nov 20, 2018
MY LEFT HEADLIGHT AND LEFT BRAKE LIGHT BULBS AND TAG LIGHT KEEP BURNING OUT FOR NO REASON EVERY COUPLE OF WEEKS AND HAVING TO BE REPLACED.
Steering, Nov 20, 2018
STEERING WHEEL IS LOOSE, VIBRATES, CLICKS, VERY LOOSE STEERING, NOT GOOD CONTROL SEEMS THE STEERING WHEEL IS DEFECTIVE SOMEHOW BECAUSE THERE IS A LOT OF PLAY IN THE STEERING WETHER DRIVING STRAIGHT OR TURNING.
Engine, Nov 20, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED BY TWO SEPARATE INDEPENDENT MECHANICS WHO STATED THAT THE ENGINE SEIZED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Other or unspecified, Nov 19, 2018
MY DASHBOARD IS SEVERELY CRACKING OVER TOP OF WHERE THE AIRBAG IS PLACED. IF I WAS TO GET INTO AN ACCIDENT THOSE PIECES OF DASH PARTICLE ARE GOING TO FLY INTO THE FACE OF THE OCCUPANTS. IT IS A BIG PROBLEM WITH THIS MODEL CAR I HAVE SPOKEN TO NUMEROUS SONATA OWNERS AND THEY HAVE THE SAME PROBLEM. I HAVE TRIED SPEAKING TO HYUNDAI ABOUT IT AND I WAS TOLD UNTIL IT WAS ACTUALLY RECALLED THEY WERE NOT REPAIRING ANYTING BUT AT THE DEALERSHIP I WAS TOLD BY THE MECHANIC THAT IT IS A SAFETY ISSUE. AND AN UPHOLSTERY SHOP TOLD ME THEY CAN'T REPAIR IT EITHER BECAUSE IT IS A SAFETY ISSUE AND CAN STOP THE AIRBAG FROM DEPLOYING PROPERLY. THE PICTURES I AM PROVIDING REALLY DO IT NO JUSTICE THE CAMERA IS NOT PICKING THEM UP THAT WELL THERE ARE AT LEAST SEVEN OR EIGHT CRACKS ACROSS THE DASHBOARD CURRENTLY AND I LIVE IN FLORIDA WHERE CARS GET VERY HOT AND IS DOING NOTHING BUT GETTING WORSE I UNDERSTAND IT'S NOT ABOUT LOOKS BUT MY WIFE IS SCARED THAT IF WE WERE TO GET INTO AN ACCIDENT CHUNKS OF THE DASHBOARD ARE GOING TO FLY INTO HER FACE OR OUR CHILDREN'S FACE WE BOUGHT THIS CAR BECAUSE IT HAD A 5-STAR CRASH TEST RATING BUT IT SEEMS LIKE SINCE I BOUGHT IT IT'S HAD MAJOR SAFETY RECALLS ON A YEARLY BASIS AND EVEN THOUGH WE AS CONSUMERS BRING THIS TO THE ATTENTION OF THE HYUNDAI REPRESENTATIVES THEY WILL NOT REPAIR ANYTHING UNLESS THEY ARE MADE TO BY THE NHTSA. JUST LIKE THE ENGINE RECALL AND THE BRAKE PEDAL STOPPER RECALL THAT I STILL HAVE NOT HAD REPAIRED IT'S ONE ISSUE AFTER ANOTHER.
Air bags, Seat belts, Nov 19, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PEARSON HYUNDAI (LOCATED AT 9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 276-0300), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,300. PARTS DISTRIBUTION DISCONNECT.
Engine, Nov 18, 2018, fire
VEHICLE TRAVELING WEST BOUND INTERSTATE 80, 3 MILES WEST OF WEST BRANCH, IOWA ON NOVEMBER 18,2018. SPEED 65 MPH WENT TO PASS TRAFFIC BY APPLY THROTTLE THE CAR WOULD NOT ACCELERATE, CAR MADE SOUND OF OVER REVVING. WHITE SMOKE APPEARED FROM UNDERNEATH HOOD EQUALLY ON BOTH SIDES. IMMEDIATELY STEERED CAR TO SIDE OF ROAD. AFTER THE VEHICLE WAS STOPPED SMOKE CAME FROM CAR VENTS. LEFT VEHICLE WHITE SMOKE BECAME MORE INTENSE FROM FRONT OF VEHICLE. FRONT OF VEHICLE CAUGHT FIRE ENTIRE VEHICLE ENGULFED IN FLAMES WITHIN 4 MINUTES ATTEMPT TO PASS TRAFFIC. 911 CALLED IOWA HIGHWAY PATROL AND IOWA CITY FIRE DEPARTMENT RESPONDED. VEHICLE TOTAL LOSS NO INJURIES OTHER THAN SMOKE INHALATION OF THE 2 OCCUPANTS. VEHICLE SINGLE OWNER NO ACCIDENT HISTORY, ENGINE RECALL BY HYUNDAI COMPLIED WITH AND NO PROBLEM DETECTED.
Electrical system, Exterior lighting, Nov 17, 2018
THE REAR TAIL LIGHTS BURN OUT, THE HOUSING UNIT OR LENSES MELT AND THE LIGHTS DO NOT WORK. THIS HAS HAPPENED SEVERAL TIMES, REPLACEMENT OF LIGHT BULBS ARE CONTINUOUS AND THE LIGHTS SEEM TO HAVE SOME SORT OF SHORTAGE. THEY WORK SOMETIMES AND SOMETIMES THEY DO NOT.
Seat belts, Nov 15, 2018
DRIVER SIDE SEAT BELT BUCKLE DOESN'T CATCH ALL THE TIME, FREQUENTLY NEED TO TRY SEVERAL TIMES TO GET IT TO CATCH. ITS BEEN GOING ON FOR QUITE A WHILE. HOWEVER, I REMEMBERED DURING ANOTHER SERVICE TO THE DEALER YESTERDAY FOR THEM TO CHECK IT. THEY REPLACED IT BUT CHARGED ME $484. SEAT BELT BUCKLE MAY BE DEFECTIVE. HOW COULD I HAVE WORN IT OUT?!
Engine, Nov 15, 2018
I WAS DRIVING AND THEN THE ENGINE STOP WITH ANY REASON SO PAID A TOW TRUCK AND HEADED BACK HOME I CALL A TECHNICIAN HE CHECK EVERYTHING TAIMING CHAINS OIL SYSTEM COUNTERCHAFT ALSO HE TRIED TO ROTATE THE ENGINE AND DOESN'T MOVE AT THE END HE TELLS ME THAT I NEED A NEW ENGINE
Air bags, Nov 14, 2018
AIRBAG LIGHT STAYS ON.
Exterior lighting, Nov 12, 2018
LIGHTS CONTINUING TO BURN OUT.
Electrical system, Service brakes, Nov 7, 2018
I HAVE HAD TO REPLACE BRAKE LIGHT BULB EVERY MONTH FOR THE LAST 3 YEARS. THEY HAVE GOTTEN HOT ENOUGH TO MELT THE HOLE YOU INSERT THEM INTO AND THEN CANNOT BE TAKEN OUT BECAUSE THE HEAT MADE THE HOLE SMALLER
Engine, Nov 6, 2018
DEC 2016 SONATA STALLED OUT SUDDENLY WHILE BEING DRIVEN AT 75 M.P.H. ON A RURAL HIGHWAY. THE DEALERSHIP TOOK THE CAR FOR THREE MONTHS RETURNING IT IN MARCH 2017 HAVING, SUPPOSEDLY, REPLACED THE ENGINE PER COURT ORDER. NOW, FALL 2018 I MADE SEVERAL ATTEMPTS TO DETERMINE WHAT WAS WRONG WITH MY CAR NOW AFTER IF HAS BEEN USING EXCESSIVE AMOUNTS OF OIL EVEN AFTER A ROUTINE OIL CHANGE AND HAS TROUBLE WITH HOLDING RPM NORMAL WHILE ASSENING OR DESCENDING HILLS. WHEN THE OIL PRESSURE LIGHT APPEARS BRIEFLY FOR ONE MINUTE IT IS ONLY AT THE POINT WHEN THE DIP STICK SHOWS NO OIL AT ALL. THE DEALERSHIP DIAGNOSTIC HAS REVEALED THE NEED FOR YET ANOTHER NEW ENGINE, BUT THE DEALERSHIP REFUSED TO PAY FOR THE COST SAYING THAT THEY ONLY PROVIDE A 12 MONTH OR 12,000 MILE WARRANTY ON THE REPLACED ENGINE. I DON'T BELIEVE THAT THEY EVEN GAVE ME A NEW ENGINE TO BEGIN WITH. THEY GAVE ME ONE BY ENGINE IN EXCHANGE FOR ANOTHER BAD ENGINE AND ARE TRYING TO GET AWAY WITH NOT A "BREACH OF IMPLIED WARRANTY." ALL PROBLEMS WITH MY CAR GO UNDETECTED BY THE COMPUTER AND HAPPEN WHILE DRIVING AT FULL SPEED.
Engine, Oct 28, 2018
CAR WAS IN MOTION AND DECELERATED IN BUSY CITY STREET TRAFFIC 55MPH 2WAY STREET. CAR COASTED AND WITHIN SECONDS CAME TO A COMPLETE STOP. WOULD NOT RESTART. ENGINE LIGHT LIT. I BELIEVE THE ENGINE IS DEFECTIVE. PREVIOUSLY COMPLAINED TO DEALER ABOUT MIDDLE GLOVE BOX OVERHEATING FROM ENGINE. AIR WAS REROUTED BUT WAS TOLD ENGINE COULDN'T BE REPLACED UNLESS IT DIED.
Electrical system, Structure, Engine, Oct 26, 2018, fire
ON JUNE 8TH, 2018 MY HUSBAND WAS DRIVING DOWN INTERSTATE 85 IN CHARLOTTE NC GOING ABOUT 60 MPH WHEN THE VEHICLE STALLED. HE COASTED THE CAR TO THE SIDE OF THE INTERSTATE. HE TURNED THE VEHICLE OFF THEN TRIED TO RESTART IT AND NOTHING HAPPEN AND POWER WAS DEAD IN THE CAR. THEN HE SAW SMOKE COMING FROM UNDER THE HOOD. THE DOORS WON'T OPEN SO HE HAD TO CLIMB OUT THOUGH THE SUNROOF TO SAFETY. HE OPENED THE HOOD AND THE ENGINE WAS INFLAMED WITH FIRE. HE CALLED THE FIRE DEPARTMENT, THEY CAME AND PUT THE FIRE OUT. THE REASON I'M FILING THIS COMPLIANT IS BECAUSE HE COULD HAVE BEEN SERIOUSLY HURTOR KILLED IF THE SUNROOF WAS CLOSE. HYUNDAI HAS NO EXPLANATION FOR WHY THIS IS HAPPENING AND MY VEHOWAS TOTAL LOST. WE ALSO HAVE PICTURES AND A VIDEO. I CAN'T UPLOAD THE VIDEO SO IF SOMEONE CONTACTS ME I WILL EMAIL IT.
Suspension, Oct 25, 2018
I WAS PULLING INTO MY NEIGHBORHOOD AND HEARD A LOUD CRACK, SO I PULLED OVER AND GOT OUT OF THE CAR AND SAW THAT MY DRIVER'S SIDE REAR TIRE WAS SLANTING INWARD (SEE PICTURES). I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP. THE TOW TRUCK DRIVER LOOKED UNDER THE CAR AND SAID THAT THE CONTROL ARM WAS CRACKED AND THAT THERE WAS RUST/CORROSION AROUND THAT AREA ON THE SUBFRAME. NOW IT'S AT THE DEALERSHIP TO BE REPAIRED...A VERY COSTLY REPAIR (REAR CROSSLINK/SUBFRAME). THIS IS A SERIOUS SAFETY ISSUE. IF I HAD BEEN DRIVING ON A HIGHWAY/MAJOR ROAD AND THIS HAPPENED I COULD HAVE BEEN SERIOUSLY INJURED. LUCKILY IT HAPPENED IN MY NEIGHBORHOOD! THERE SHOULD BE A RECALL ON THIS TYPE OF ISSUE, ESPECIALLY SINCE THERE'S BEEN A RECALL BEFORE ON THE RUST/SUSPENSION PROBLEMS HYUNDAI HAS HAD.
Engine, Oct 25, 2018
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE CONTACT TOOK THE VEHICLE IN FOR AN OIL CHANGE, THE ENGINE BEGAN MAKING A CLICKING NOISE. THE SOUND INTENSIFIED AND THE ENGINE SHUT OFF. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ENGINE APPEARED TO BE BLOWN. THE VEHICLE CURRENTLY REMAINED AT THE CONTACT'S HOUSE AND WAS NOT REPAIRED. THE DEALER (SMART CHOICE AUTO GROUP, 17650 NORTHWEST FWY, HOUSTON, TX 77065, (713) 933-1003) WAS CONTACTED, BUT A DIAGNOSTIC APPOINTMENT WAS NOT SCHEDULED. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WOULD GET BACK IN TOUCH WITH THE CONTACT. THE FAILURE MILEAGE WAS 119,000.
Vehicle speed control, Oct 22, 2018, crash
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE PULLING INTO A PARKING SPACE AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB AND A HANDICAP SIGN. AFTERWARDS, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHILE IN REVERSE. AS A RESULT, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. FAIRFAX HYUNDAI (10925 FAIRFAX BLVD, FAIRFAX, VIRGINIA 22030, (703) 352-0444) WAS MADE AWARE OF THE CRASH AND REQUESTED THAT A TEST DRIVE BE CONDUCTED. THE VEHICLE WAS TAKEN TO A BODY REPAIR SHOP TO BE EVALUATED FOR THE DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Electrical system, Engine, Oct 17, 2018, fire
TL* THE CONTACT OWNED A 2012 HYUNDAI SONATA. WHILE DRIVING 50 MPH AND EXITING A FREEWAY, THE VEHICLE SLOWED DOWN AND THE BATTERY INDICATOR ILLUMINATED. AFTERWARDS, ALL OF THE INSTRUMENT PANEL INDICATORS BEGAN TO FLASH. THE CONTACT STOPPED, SHUT OFF, AND ATTEMPTED TO RESTART THE VEHICLE. THE CONTACT NOTICED FLAMES UNDER THE HOOD ON THE DRIVER'S SIDE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 70,000.