2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,557 reports, newest first.
Vehicle speed control, Oct 17, 2015
CRUISE CONTROL WILL NOT SET, ACCEL, OR CANCEL INTERMITTENTLY WITH DAILY USE OF THE CAR. IT WORKS USUALLY WHEN YOU FIRST START DRIVING THE CAR BUT NOT ALWAYS. THE CANCEL BUTTON RARELY WORKS AT ALL AND THERE HAVE BEEN INSTANCES WHEN THE ONLY WAY I COULD CANCEL CRUISE CONTROL WAS BY HITTING THE BRAKE PEDAL. SEVERAL NEAR COLLISIONS BECAUSE OF THE FAILURE OF THE SWITCHES ON THE STEERING WHEEL WORKING. I'VE TAKEN IT TO THE DEALER REPEATEDLY TO HAVE IT REPAIRED AND THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. I BOUGHT THE CAR NEW AND JUST RECENTLY HAD IT AT THE DEALERSHIP AGAIN AND NOW THEY SAY THEY WON'T COVER IT UNDER WARRANTY AND THAT IT WOULD BE CUSTOMER PAY. HYUNDAI HAS A DATABASE SHOWING WHEN I'VE HAD IT IN TO BE LOOKED AT. TODAY'S VISIT WAS AT ROSEVILLE HYUNDAI IN ROSEVILLE, CA (916) 677-3636 SERVICE ADVISOR 7713 CALDEN, CHRISTOPHER. OCTOBER 17, 2015 WORK ORDER 146002
Engine, Oct 17, 2015
IN OCTOBER 2014, I HAD AN INCIDENT WHERE MY CAR COMPLETELY SHUT DOWN WHILE DRIVING STRAIGHT ON THE FREEWAY (PLEASE SEE ATTACHED HYUNDAI PAPERWORK) WITHOUT WARNING. MY CAR WAS AT THE HYUNDAI DEALER IN NORTH PALM BEACH FOR 3 1/2 BUSINESS DAYS BEFORE FINDING OUT MY CAR WAS "FIXED" AND READY TO GO. THE FIRST TWO CONSECUTIVE DAYS MY CAR WAS THERE, I WAS CALLED BY THE SERVICE MANAGER ROB AND WAS TOLD THAT "THE ENGINE WAS COMPLETELY LOCKED UP, AND THEY HAD TO RUN A SERIES OF DIAGNOSTIC TESTS PRIOR TO REPLACING THE ENGINE" WHICH WAS UNDER WARRANTY (UNDER 60,000 MILES AT THE TIME). HOWEVER, I WAS CALLED ON DAY 3 WHERE ROB STATED THAT MY "ENGINE WAS RUNNING SMOOTHLY AND NO DIAGNOSTIC CODES WERE SHOWING UP." MY PAPERWORK FROM HYUNDAI STATES THAT THE ONLY PROBLEM WAS THE NEED TO TIGHTEN THE BATTERY TERMINALS AND RECHARGE THE BATTERY. CHECKING THE BATTERY IS ONE OF THE FIRST THINGS A CAR MECHANIC CHECKS WHEN A CAR DOES NOT START, SO OBVIOUSLY THERE WAS A MORE SIGNIFICANT UNDIAGNOSED PROBLEM IN THIS CASE THAT WAS SWEPT UNDER THE RUG SO TO SPEAK. A LITTLE OVER A MONTH AND APPROXIMATELY 1000 MILES LATER, MY CAR STALLED OUT COMPLETELY ON THE FREEWAY IN SIMILAR FASHION (ONLY THIS TIME, THERE WAS INTERMITTENT ENGINE SHAKING PRIOR TO THE CAR SHUTTING DOWN). HOWEVER, I WAS IN MARTIN COUNTY WHEN I BROKE DOWN AND MY CAR WAS TOWED TO THE HYUNDAI DEALER IN STUART PER PROGRESSIVE CAR INSURANCE TOWING POLICY. I HAD PREVIOUSLY COMPLETED ALL MY SERVICES AT THE DEALER EXCEPT THE LAST OIL CHANGE. I AM APPALLED THAT THE DEALER DID NOT TAKE INTO CONSIDERATION THE RECENT CAR PROBLEMS AND PLACED THE CAUSE 100% ON THE LOCAL OIL CHANGE FACILITY. AN ENGINE DOES NOT LOCK UP COMPLETELY AND GET FIXED BY TIGHTENING TERMINALS AND RECHARGING THE BATTERY. OBVIOUSLY, THERE WAS A SEVERE PROBLEM WITH THE ENGINE BOTH THE FIRST AND SECOND TIME I WENT TO THE DEALER.
Engine, Oct 16, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO MULTIPLE DEALERS WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Engine, Oct 16, 2015
MY HUSBAND PURCHASED THE CAR IN FEB 2015. WE TOOK A TRIP IN THE CAR TO NY IN SEPT 2015. ONLY 7MONTHS OF OWNERSHIP. WHILE DRIVING ON A CITY STREET, ALL THE LIGHTS BLINKED ON. THE CAR STARTED TO SLOW DOWN, WE HEARD A LOUD KNOCKING NOISE. WE TURNED THE CAR OFF, TURNED IT BACK ON AGAIN. THE CAR JUST STALLED. LUCKILY WE DIDN'T GET INTO AN ACCIDENT. WE TOWED IT TO THE NEAREST HYUNDAI DEALER, WHO TOLD US WE WILL HAVE TO PAY FOR ANOTHER ENGINE. THEY COULDN'T EVEN ASSIST US WITH A RENTAL. SO WE ARE PAYING OUT OF POCKET FOR A RENTAL CAR. LUCKILY THIS RECALL WAS SET. HOPEFULLY WE CAN GET REIMBURSED FOR THIS RENTAL CAR.
Steering, Oct 9, 2015
MY 2012 SONATA STEERING MAKING A CLICKING NOISE AND AT SLOW SPEEDS FEELS LIKE THERE IS A GAP TURN RIGHT TO LEFT AND VISA VERSA. THE VEHICLE IS STOPPED I TURN STEERING WHEEL LEFT TO RIGHT AND RIGHT TO LEFT THERE IS A CLUNKING NOISE?
Steering, Oct 8, 2015
STEERING WHEEL LOCKED TEMPORARILY TWICE. ONCE WHEN MAKING A TURN IN THE PARKING LOT OF A LOCAL GROCERY STORE. I WAS ABLE TO COME TO A COMPLETE STOP THEN THE POWER STEERING RETURNED. THE SECOND EVENT OCCURRED WHEN EXITING A MAJOR US HIGHWAY AT APPROXIMATELY 60 MPH. SINCE THE EXIT ANGLE WAS SHALLOW, I WAS ABLE TO DRIFT INTO THE ADJACENT LANE WHILE STOPPING THEN THE STEERING RETURNED. EITHER EVENT COULD HAVE RESULTED IN A COLLISION OR INJURY TO A PEDESTRIAN. AFTER THE SECOND EVENT, I NOTICED A POPPING NOISE WITH A LOOSE FEEL IN THE STEERING WHEEL. I TOOK IT TO THE LOCAL HYUNDAI DEALER. THEY FOUND AND REPLACED A WORN MDPS COUPLING. THE SERVICE ADVISOR STATED THEY WERE HAVING SEVERAL OF THESE REPAIRS LATELY.
Steering, Oct 7, 2015
THE STEERING WHEEL SHAKES VIOLENTLY AND THERE WAS AN ABNORMAL NOISE WHILE DRIVING AT 30-70 MPH. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. I HAVE TO REDUCE THE SPEED TO BE ABLE TO BRING THE STEERING WHEEL UNDER CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COUPLER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. THE MANUFACTURER HAS ADVISED THAT THERE ARE SEVERAL REPORTED ISSUES OF THIS SAME PROBLEM, SIMILAR TO THE 2011 MODEL RECALL.
Engine, Oct 6, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 89,895.
Engine, Fuel/propulsion system, Oct 5, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THERE WAS STRONG ABNORMAL ODOR OF FUEL. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING AND WOULD TAKE MULTIPLE ATTEMPTS TO RESTART. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Engine, Oct 3, 2015
WAS DRIVING DOWN THE INTERSTATE FROM FL TO SC AT 75MPH WITH AN INFANT IN THE CAR WHEN WITH NO WARNING STARTED MAKING A LOUD NOISE, LUCKILY AN EXIT WAS RIGHT THERE WITH A GAS STATION AND WAS ABLE TO ROLL THE CAR IN. I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE HYUNDAI DEALERSHIP WHERE THEY SAID MY MOTOR HAS SEIZED. I WAS STRANDED AT NIGHT TIME WITH AN INFANT IN GEORGIA, 2 HRS AWAY FROM HOME KNOWING NO ONE. I AM A SINGLE MOM THAT IS ALREADY STRUGGLING FINANCIALLY AND NOW I AM TOLD THAT I HAVE TO PAY $5,300 FOR A NEW ENGINE FOR A CAR THAT IS 3 YEARS OLD!!! I'VE BEEN READING A LOT OF THE SAME PROBLEMS HAVE OCCURRED WITH OTHER PEOPLE WITH THE EXACT YEAR VEHICLE.
Engine, Oct 2, 2015
I WAS BRINGING A RESCUE DOG TO HIS NEW OWNERS AND DRIVING ON CRUISE CONTROL AT 70 MPH ON HIGHWAY 495 SOUTH BEEN DRIVING FOR ABOUT 1 1/2 HOURS( NOT A CONSTANCE 70 MPH) AND THE LIGHTS ON MY DASH BOARD LIT UP LIKE A CHRISTMAS TREE AND I HAD NO POWER IN THE GAS PETAL. STOPPED ON SIDE OF HIGHWAY. CALLED INSURANCE COMPANY FOR A TOW AND CONTACTED A RENTAL CAR AGENCY. THE CAR WENT TO A WESTFORD BP GARAGE IN WESTFORD MASSACHUSETTS THE PEOPLE WHO RESCUED THE DOG RESCUED US ALL FROM SIDE OF HIGHWAY AND HE REFERRED US TO THAT GARAGE.. WENT HOME AND WENT TO LOCAL DEALERSHIP AND HAD IT TOWED THERE, WHICH IS CLOSER TO MY RESIDENT THEY DID A CHECK AND DETERMINED THAT I NEEDED AN NEW ENGINE. WE BOTH GOT ON THE PHONES WITH HYUNDAI AND HYUNDAI PAID FOR THE PARTS BUT I PAID 2150.00 FOR THE TOW AND THE SERVICE TO THE ENGINE TO BE ABLE TO HAVE MY CAR BACK. A WEEK LATER I HEAR ON THE NEWS THAT YOU ALL HAVE A RECALL ON THE ENGINE ASSEMBLY WHICH I HAD REPLACED. I HAVE THE PAPER WORK OF THE WORK ORDER AND WORK COMPLETED AND RECEIPT OF PAYMENT.
Engine, Sep 28, 2015
ENGINE SEIZED WITHOUT ANY WARNINGS (AS HYUNDAI STATES WE WOULD HAVE) WHILE DRIVING APPROXIMATELY 73-75 MPH. WAS ACCELERATING TO MOVE FROM LEFT LANE TO RIGHT IN ORDER TO EXIT HIGHWAY DURING RUSH HOUR TRAFFIC ON NJ 78 WEST. WITHOUT WARNING ALL LIGHTS CAME ON AND ENGINE SHUT DOWN. PAYING TO HAVE A USED ENGINE INSTALLED WITH A 1 YEAR WARRANTY. DEALERSHIP SAYS HYUNDAI WILL NOT REPLACE OUR ENGINE FOR FREE BECAUSE WE WERE OVER THE WSRRSNTY PERIOD.
Other or unspecified, Sep 28, 2015
I SAW THE RECALL NOTICE IN THE PAPER. CALL DEALER,HAD APPOINTMENT TODAY. WHEN ARRIVED TOLD THAT THERE WAS NOT A SOLUTION TO THE PROBLEM YET. THIS IS BULL I THINK HYUNDAI IS TRYING TO FIGURE OUT A CHEAP WAY TO FIX THE PROBLEM. WHAT HAPPENS IF I AM KILL OR INJURED BEFORE THEY FIND THEIR CHEAP SOLUTION. THIS IS MY ONLY CAR AND BECAUSE OF MY HUSBAND RECENT DEATH, I CANNOT AFFORD TO BUY ANOTHER VEHICLE. PLEASE TRY TO EXPEDITE HYUNDAI TO FIX.
Engine, Sep 26, 2015
WHILE DRIVING ON THE INTERSTATE I NOTICE MY CAR MAKING A KNOCKING NOISE,AND ENGINE LIGHT ON. I THEN PULLED OVER AND THE CAR COMPLETELY DIED. I HAD MY CAR TOLLED TO HYUNDAI SERVICE DEPARTMENT.THEY INFORMED ME THAT MY OIL PAN HAD SLUDGE AND METAL PARTICLES. THEY INFORMED ME THAT IT WAS BECAUSE OF LACK OF OIL CHANGES AND NEED TO REPLACE THE ENGINE.I DISAGREED,BUT WAS FORCE TO REPLACE THE ENGINE AT ANOTHER REPAIR SHOP.WITH THE RECENT HYUNDAI SONATA RECALLS, I FEEL THIS WAS THE EXACT SAME PROBLEM I HAD. I AM HOPING THAT I CAN GET SOME ANSWERS AND A REFUND.
Steering, Sep 23, 2015
THERE HAS BEEN A LICKING SOUND WHEN I TURN MY STEERING FOR ABOUT 8 MONTHS NOW. I TOOK TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS AND WAS TOLD THAT WHEN THEY TEST THE VEHICLE THEY DID NOT HEAR ANY SOUNDS. ABOUT TWO WEEKS AGO HE SOUND WAS MORE NOTICEABLE AS SOON AS THE STEERING WAS TURNED. I SOON NOTICED A KNOCKING SOUND ON THE DRIVERS SIDE WHENEVER THE ROAD IS ROUGH. I TOOK IT BACK TO THE DEALERSHIP ON MONDAY SEPTEMBER 21 2015; I WAS TOLD THAT MY VEHICLE WAS UNSAFE TO DRIVE BECAUSE BOTH COUPLING WAS COMPLETELY BROKEN OFF. THE REASON THAT FORCED ME TO BRING IT IN ON MONDAY IS THAT I WAS DRIVING ON THE HIGH WAY TO WORK AND I STEPPED ON THE BREAKS AND THE STEERING STARTED TO SHAKE REALLY BAD AND I HAD A HARD TIME CONTROLLING THE CAR. I CALLED HYUNDAI AND REPORTED THE PROBLEM, I WAS TOLD THAT THEY HAVE GOTTEN A LOT OF COMPLAINS BUT THEY HAVE NOT OPENED AN INVESTIGATION ON IT AS OF YET THEREFORE THERE IS NO RECALL. I ASKED WHAT IF I HAD GOTTEN IN AN ACCIDENT; THE RESPONSE WAS IF THAT SHOULD HAPPEN THERE WOULD BE AN INVESTIGATION AND IF HYUNDAI IS AT FAULT THEN THEY WOULD COMPENSATE. THIS IS UNACCEPTABLE AND A VERY SERIOUS ISSUE THAT WILL EVENTUALLY KILL SOMEONE, IF SOMETHING IS NOT DONE SOON. I ASKED HOW IS IT POSSIBLE THAT THE COUPLING BROKE COMPLETELY OFF AND MY CAR IS A 2012 CAR WHICH MAKES IT ONLY 2 1/2 YEARS OLD AND THEY SAID BECAUSE OF THE HIGH MILEAGE. THAT DOES NOT MAKE SENSE; I HAVE SEEN CARS 10YRS OLD AND DO NOT HAVE THIS PROBLEM. NOT ONLY THAT BUT 6MTHS AGO I ALSO HAD TO CHANGE MY GAS PUMP.
Steering, Sep 17, 2015
STEERING WHEEL BECAME LOOSE AND MADE CLUNKING NOISE. DEALER SAID THIS WAS COMMON WITH 2010 TO 2013 HYUNDAI SONATA AND COULD CREATE A SAFETY PROBLEM OF THE CAR BEING HARD TO STEER. HE SAID THERE SHOULD BE A RECALL AS HE HAS HAD MANY WARRANTY CLAIMS OF THIS PROBLEM. DEALER REPLACED WORM SHAFT FLEX COUPLING PART # 56315F00 AND 56315-2K000-FFF. HYUNDAI SUPPOSEDLY REDESIGNED PART IN 2014 MODEL
Steering, Sep 14, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL WOBBLED AND VIBRATED. THE CONTACT ALSO STATED THAT AT STOP, THE STEERING WHEEL AND THE HANDLE BAR SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,487. THE VIN WAS NOT AVAILABLE.
Engine, Sep 13, 2015
WHILE DRIVING THROUGH RESIDENTIAL AREA MY ENGINE MADE LOUD CLICKING SOUNDS AND LOST COMPLETE POWER. I COASTED TO A SIDE STREET AND PARKED. THERE WAS NO WARNING LIGHTS OR PRIOR ISSUES TO ALERT ME THAT MY ENGINE WAS TROUBLED. TRIED TO RESTART AND THE ENGINE WAS SHAKING AND MAKING NOISE SO I CUT IT OFF AND CALLED FOR A TOW. AFTER RETURNING HOME I BEGIN TO RESEARCH THE PROBLEM AND FOUND HUNDREDS OF COMPLAINTS WITH THE SAME EXACT ISSUE ON THE SAME MODEL AND YEAR CAR. THIS TOLD ME THAT MY ENGINE PROBLEMS WERE JUST A COINCIDENCE BUT MORE OF A MANUFACTURER DEFECT. I HAD A MECHANIC VERIFY THAT MY ENGINE WAS GONE AND NEEDED TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS SITUATION. LUCKILY I WAS NOT DRIVING AT HIGHWAY SPEEDS WHICH SOME DRIVERS REPORTED. HYUNDAI, OF COURSE, REFUSES TO ACKNOWLEDGE THIS ISSUE. I SEE TWO LAW FIRMS THAT IN PROCESS OF FILING CLASS ACTION LAWSUITS. WILL IT TAKE PEOPLE TO LOSE THEIR LIVES BEFORE THIS ISSUE IS INVESTIGATED AND HYUNDAI IS MAKE TO CORRECT ANY WRONGDOING? I AM IN THE PROCESS NOW OF HAVING A DEALERSHIP DO A DIAGNOSTIC SO THAT I CAN FILE A CLAIM WITH HYUNDAI. I AM NOT SURE IF HYUNDAI WILL COVER THE COST OF REPAIR OR NOT. HOWEVER, I THINK YOUR AGENCY OWES IT TO THE SAFETY OF THE PUBLIC TO INVESTIGATE THIS ISSUE AND THE CLAIMS OF HUNDREDS OF OWNERS ABOUT THEY PROBLEMS WITH THE ENGINE USED.
Engine, Sep 9, 2015
MY DAUGHTER WAS DRIVING ON THE HIGHWAY IN THE 2ND TO LEFT LANE ABOUT 65 MPH, CHECK ENGINE LIGHT WAS ON AND ALL OF THE SUDDEN SHE LOST COMPLETE CONTROL OF THE ACCELERATOR PEDAL. SHE SAY'S SHE PUSHED IT ALL THE WAY DOWN TO THE FLOOR SEVERAL TIMES, NO PRESSURE, NO CONTROL AND OBVIOUSLY SLOWED DOWN. SHE MOVED OVER TO GET TO THE RIGHT SHOULDER TO STOP AND SEE WHAT IS THE ISSUE, LUCKILY THE BRAKES WORKED (HARD PEDAL), BUT MANY CARS WERE DODGING HER TRYING NOT TO HIT HER. SHE DIDN'T GET IN AN ACCIDENT, BUT SURE CLOSE TO BEING IN ONE AND HIGH SPEEDS. FRIGHTENING TO SAY THE LEAST. I HAS ABOUT 87,000 MILES ON THE CAR. I AM STILL CONCERNED IF I PUT ANOTHER ENGINE SHOULD I WORRY ABOUT THIS HAPPENING AGAIN? IT COULD HAPPEN AGAIN UNLESS IT'S RECALLED AND THE PROBLEM FIXED! I AM JUST GLAD SHE DIDN'T GET SERIOUSLY INJURED OR KILLED. I AM VERY CONCERNED KNOWING THAT THIS COULD HAPPEN TO ANYONE WITH THE 2011-2015 2.4L ENGINE. I TRIED TO BE PROACTIVE THEREFORE I'M POSTING THIS COMPLAINT FOR OTHERS. I GUESS IT TAKES COLLATERAL DAMAGE OF PEOPLE LOSING LIFE FOR CAR COMPANIES AND THE WONDERFUL FEDERAL GOVERNMENT TO TAKE NOTICE. BEWARE MOST 2011-2015 HYUNDAE SONATA CARS HAVE THIS PROBLEM FROM WHAT I AM TOLD.
Steering, Sep 8, 2015
WHEN DRIVING IN THE MONTH OF AUGUST, I WENT OVER A BUMP AND THE STEERING WHEEL STARTED TO RATTLE (MAKE A RATTLING SOUND) AND SHAKING. I NOTICED FROM THEN ON THAT THE SOUND AND SHAKE WOULD START WHENEVER I WENT OVER A BUMP AND/OR DROVE BETWEEN SPEEDS OF 60-70MPH. I TOOK MY VEHICLE INTO MY LOCAL HYUNDAI DEALER AND AS SOON AS I STARTED DESCRIBING THE INCIDENT TO THE TECHNICIAN, HE IMMEDIATELY IDENTIFIED IT AS A PROBLEM WITH THE STEERING COUPLING AND TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE 2011 AND SOME OF THE 2012 SONATAS. I CALLED HYUNDAI CUSTOMER SERVICE AND EXPLAINED TO THEM WHAT WAS HAPPENING AND ASKED IF THERE ARE ANY RECALLS (THERE ARE NONE). THEY ALSO TOLD ME TO SCHEDULE AN APPT WITH THE DEALER TO HAVE THE ISSUE INSPECTED IN ORDER TO SEE IF IT WAS COVERED BY WARRANTY. AFTER MY SECOND APPT. WITH THE DEALER - IT WAS CONCLUDED THAT THERE IS AN ISSUE WITH THE STEEING COUPLING AND OF COURSE, THAT PART IS NO LONGER UNDER WARRANTY . CONSIDERING THAT THIS IS A SAFETY ISSUE, WHICH AFFECTS THOUSANDS OF HYUNDAI OWNERS, A RECALL NEEDS TO BE INITIATED.
Service brakes, Engine, Fuel/propulsion system, Sep 3, 2015
ON MORE THAN A DOZEN OCCASIONS SINCE PURCHASE, THE VEHICLE HAS NEGLECTED TO ACCELERATE WHEN THE GAS PEDAL IS DEPRESSED NEARLY CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE VEHICLE HAS SLAMMED ON THE BRAKES AT HIGH RATES OF SPEED WHEN THE DRIVER WAS BARELY APPLYING PRESSURE TO THE PEDAL; ALMOST CAUSING THE VEHICLE TO BE REAR ENDED. THE VEHICLE HAS BEEN INSPECTED BY TWO HYUNDAI DEALERSHIPS FOR THE ISSUES; OF WHICH THEY CLAIMED TO HAVE REPLICATED. BOTH DEALERSHIPS STATED THAT IT WAS NORMAL BEHAVIOR FOR THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO MAKE THE ISSUES GO AWAY.
Steering, Aug 28, 2015
WHEN SITTING IN MY DRIVEWAY WITH THE CAR RUNNING, IF I MOVE THE STEERING WHEEL BACK AND FORTH IT MAKES A CLANK NOISE. THIS HAPPENS WHILE IN PARK AND ALSO IN GEAR. I HAVE HAD A MECHANIC LOOK AT IT AND WAS TOLD THAT IT WAS THE STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS. HE ALSO SAID HE KNEW THERE WAS A RECALL ON THE SAME BODY STYLE AS MY CAR BUT A YEAR OLDER (2011). I FEEL THIS MAY BE PART OF THE SAME ISSUE THAT CAUSE THE RECALL FOR THE 2011 AND MAY HAVE BEEN OVER LOOKED.
Suspension, Aug 25, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE MAKING A TURN OR REVERSING OUT OF A PARKING SPACE, A CLICKING NOISE EMITTED FROM THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Aug 20, 2015
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER DETERMINED THAT THE AIR BAG DETACHED ITSELF FROM THE STEERING COLUMN AND NEEDED TO BE RE-ATTACHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ONLY OFFERED TO PAY FOR A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Engine, Aug 18, 2015
MY WIFE AND LITTLE KIDS WERE TRAVELING ON HIGHWAY WHEN THE CAR LOST POWER STEERING AND ALL THE LIGHTS LIGHT UP ON THE INSTRUMENTAL PANEL. LUCKILY, SHE WAS ABLE TO MANEUVER THE CAR TO A SIDE OF THE ROAD AVOIDING REAR-ENDED COLLISION. THERE WAS NO INDICATION OF ANY PROBLEM UP UNTIL LAST SECOND. IT WAS TOWED AWAY AND LATER DECLARED AS ENGINE SEIZED. THIS CAR IS DANGEROUS AND HAZARD ON A ROAD.