2012 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,557 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Sonata model years with reports.
Of the 2012 reports, 51 involved a crash and 95 involved a fire. 38 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Exterior lighting, brake lights, switchNov 16, 2015
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Campaign 15V759000 on NHTSA.gov
EngineSep 10, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Campaign 15V568000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,557 reports, newest first.
Electrical system, Service brakes, Forward collision avoidance, Oct 30, 2023
I went to start my car up 10 days ago and it began to alarm with a message to check the brake system. My car was stuck and wouldn't drive. This also happened in July 2022 while I was on the highway. I could no longer accelerate and the gas pedal no longer gave power. I had to put on my hazard lights and coast to the far right lane. I took it to the Hyundai dealership near by and they said it wasn't safe to drive. I left it there and was told that Hyundai would replace the part in good faith at no charge but charged me $700 for labor. This is becoming a problem. I was told the car could catch fire while driving or while parked and that I could continue to drive it. I decided not to drive it because I do not feel safe.
Electrical system, Oct 26, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated that after the vehicle was started, there was a loud sound coming from under the hood. The check engine warning light was illuminated. The dealer was notified of the issue, and the vehicle was towed to the dealer where it was diagnosed and determined that the fuel hose had failed and needed to be replaced. The contact was informed by the dealer, that the fuel hose was replaced, and the VIN was included in NHTSA Campaign Number: 18V934000 (Engine) however, the contact was then informed by the dealer that the vehicle failed to start and diagnosed that the vehicle experienced unknown electrical failures. The vehicle was not repaired and remained at the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Electrical system, Other or unspecified, Service brakes, Oct 25, 2023
I have a 2012 Hyundai Sonata Hybrid that has a problem with its ABS Module. It is overheating and causes my car to stop its brake and motor functions while driving. I contacted the dealership to get a rental or replacement in the meantime and they told me there is nothing they can do and to drive with caution. I called the manufacturer to get a rental for the meantime and they told me the same thing. I have looked on the recall documents and it says they should give me a vehicle in the meantime if it is unsafe to drive. Please, I don't even want the car at this point because of all the problems with it and with my dissatisfaction with customer service from any Hyundai business. But if I could just get a car that is safe to drive while I wait for the recall to have a remedy , I would take that.
Engine, Oct 25, 2023
while traveling at interstate speeds vehicle engine failed along with some associated electronics. Vehicle was a risk of being impacted by other vehicles traveling at greater speed until moved to the shoulder. Vehicle was towed and inspected by service center that stated the engine was seized up due to possible bearing issues. No warning lamps illuminated until time of engine failure. Vehicle has not yet been inspected by Hyundai or insurance.
Electrical system, Service brakes, Engine, Oct 23, 2023
While driving on the freeway, the Hybrid system warning, safely stop and do not drive will alternately flash with check brake and continuously the alarm sound with the park brake red light. The car would loose acceleration, and the brake pedal goes to the floor when applied. Once stopped, I restarted the car and the same things happen. The car can accelerate on and off for about 5mph. Brake pedal still goes to the floor. After restarting the car for 30-minutes- 1 hour, there are no warning lights or alarm. The car can be driven again. I brought to independent mechanic and found the code C1604 and there’s a recall 251 on ABS brake system- recommended to bring to dealer. Brought to dealer, they say that recall 251 had no fix yet. They diagnosed that the safety plug relay needs to be replaced. Dealer replaced it and said that the car is fixed. Pick up the car from the dealer. After 20 miles of driving the same problem occurred- Hybrid system warning, safely stop and do not drive will alternately flash with check brake and continuously the alarm sound with the park brake red light. Had the car towed back to the dealer. After 2 days, the dealer says it’s possibly a transmission issue. I asked how come it wasn’t diagnosed the first time around? No clear response.issue occurred 4 times already.
Other or unspecified, Firerelated, Oct 18, 2023, fire
Driving and vehicle caught on fire under hood of car
Engine, Oct 14, 2023
Due to the recall of my car's engine (VIN [XXX] ), on July 11, 2023, I dropped off my 2012 Hyundai Sonata to get my faulty and failing engine inspected at my local Hyundai dealership. After being approved for an engine replacement, I submitted the necessary paperwork proving ownership and routine maintenance of my vehicle. Two months of ineffective and infrequent communication went by thus leaving me without my vehicle. Unfortunately, Hyundai Motor America/corporate headquarters made it increasingly difficult to meet all their prerequisites to have my recalled engine replaced, which, ironically, is due to their faulty engineering. To replace the engine myself would cost nearly $5000. After finally being given confirmation that all necessary documents were submitted, Hyundai Motor America (HMA) denied my engine replacement stating completely false and confusing reasons. The reasons (attached) genuinely proved the company's disinterest in helping me; I have never requested an engine replacement before nor have ever owned a Hyundai before this one--which will be my last. When questioned, an HMA representative referred me to the Better Business Bureau, confidently believing the BBB would overturn HMA's decision. Unfortunately, the BBB was unable to assist due to the age of the car. Any class action suits against Hyundai only cover vehicles manufactured between 2013 and present-day. That said, my car is still unsafe and inoperable, which, with a pregnant wife (who is also in the National Guard), is absolutely unacceptable. I feel compelled to escalate this situation until it is resolved. With the above stated, I would like Hyundai Motor America to replace the current engine within my 2012 Hyundai Sonata and also provide proof of my previous “requests” for an engine replacement---which do not exist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Electrical system, Engine, Oct 12, 2023
Car completely shut down suddenly and spontaneously without ANY warning while my husband and I were driving on a very busy major highway at night. We were unable to do ANYTHING to control the car and could have died, been seriously injured, or caused death or injury to other drivers. We were then towed off of the highway after calling for help. We don’t know firsthand exactly what failed. We were aware of our engine burning oil and had been to Huffines Hyundai multiple times previously for an oil consumption test at their recommendation. Upon completion of this test process no solutions for repair were offered, and we were never warned of any danger in driving it. We have found out via our own research that our car has a defective engine. This specific engine has been the subject of at least one class action lawsuit and Hyundai is well aware of its dangers. We have been denied an engine replacement by Hyundai as they are claiming negligence on our part as the reason for failure after we presented a substantial stack of oil change receipts. Not 100% complete, so they make this claim. These cars are death traps and people are dying because this company won’t honor their warranty. Please do something.
Service brakes, Forward collision avoidance, Oct 9, 2023
2012 hyundai sonta The car brakes out of no where.comes to a stop .
Engine, Oct 6, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the hybrid warning light illuminated. The contact pulled the vehicle over, self-inspected the vehicle, and noticed there was oil spread all over the engine. The vehicle was towed to the contact's residence. An independent mechanic inspected the vehicle and informed the contact that the crankshaft pulley bolt was loose. The contact stated that the vehicle had the engine replaced approximately 15 months ago. The vehicle was towed to the dealer, who informed the contact that the crankshaft pulley bolt was loose; however, they stated it became loose over time and that it was not the mechanic who replaced the engine fault. The vehicle was not repaired. The manufacturer was made aware of the failure and got in contact with the dealer to have the repairs performed free of charge. The failure mileage was approximately 135,000.
Air bags, Sep 30, 2023
The air bag light is on in my dashboard and this car has never been in an accident before and I’ve gotten it checked by a professional mechanic and the code is reading driver airbag resistance high codes B1346 and B1481
Electrical system, Engine, Sep 30, 2023, fire
While driving, the engine abruptly seized up and stopped without any warning. This was a replacement engine from a previous recall. The transmission warning light had illuminated the previous day, after which the car began to hesitate when shifting from 2nd to 3rd gear but otherwise drove normally. When the engine seized up, every warning light illuminated on the dashboard. The car still had full battery power but the engine would not turn over or make any response when the key was turned. After placing the car in neutral and pushing it several blocks, the engine began to smoke. The smoke progressively and quickly worsened until fire was visible under the hood in the engine compartment. The engine compartment was then engulfed in fire which spread to the front of the passenger compartment. The car had to be extinguished by the local volunteer fire department.
Engine, Sep 29, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle shuddered, and the contact heard an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic diagnosed the vehicle and determined that there were metal shavings inside the engine oil and that the engine needed to be repaired or replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Power train, Electrical system, Engine, Sep 27, 2023, fire
This is a 2012 sonata hybrid. The vehicle popped under the hood when my wife was driving to visit her father. My son opened the hood and fire started shooting out from next to the exhaust manifold. The car was just into Gurnee Hyundai for service. They had the car for a month and a half. I still don't think that they did anything when they had it. Anyway, the car burnt completely to the ground in the front engine area. I already contacted Hyundai America, and, even Hyundai and South Korea. This happened on September 8th. I have pictures, I also have the warranty individual who inspected the car before the dealer worked on it, or I have the warranty information. They have the documentation.
Other or unspecified, Sep 17, 2023
My car was stolen it is Hyundai sonata 2012 although anti software has been upgraded . It is been 10 days since then my car was not recovered.
Steering, Fuel/propulsion system, Sep 12, 2023
Steering has a clunking/clicking sound when turning left or right. It has gotten worse from when I noticed it. At first I could hear a faint rattling sound when going over bumps in the road (more noticeable in colder time of the year). Now for the past 2-3 years it’s very noticeable and makes clunking like noise every time turning even when parked. When I first heard the faint noise my mechanic couldn’t hear it. He said I have to hear it to know for sure but said it’s possibly the steering column And at that time he priced it at $500 I’m sure it’s more now with this economy. I didn’t get it fixed bc he wasn’t sure and I didn’t want to pay to get it fixed if that wasn’t the problem. I had no idea I could file this complaint otherwise I would have done it sooner! This problem started January 2019. Also the gas gage will blink and say I have no gas even tho I filled up. The sensor to gaging the gas I believe is faulty. Hard to show a mechanic because it does it randomly starting the car, while driving, after filling up to name a few. Then the lines will fill in while driving, stopped at a traffic light/stop sign, starting the car. It will stay good for a while and act up again. This has been doing it so long I’d say it started a few years after owning so around 2015 about 45,000 miles. I’m lucky that I have jobs 5-10mins from my home I haven’t put on miles that most do. Again I would have put in a complaint if I knew of this site. Anyone driving this car could cause an accident if it runs out of gas in the middle of driving.
Electrical system, Aug 30, 2023
Hybrid System Warning – Safely Stop And Do Not Drive Notification Notification has been going on for two weeks and no resolution has been provided. No error codes show up but I lose control of the vehicle
Power train, Steering, Aug 28, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle downshifted unintendedly and decelerated. The contact stated that she shifted into neutral(N). The contact pulled over to the side of the road and remained there for several minutes. The contact was able to continue driving; however, the failure recurred while driving. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where the failure recurred while the vehicle was being test-driven; however, the dealer informed the contact that they could not determine the cause of the failure. The dealer informed the contact that the steering wheel needed to be disassembled to inspect the paddle shifters. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 100,300.
Engine, Aug 25, 2023
The engine on my vehicle is knocking and causing the vehicle to slow down on its own and the vehicle to overheat.
Power train, Aug 15, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated that after starting the vehicle, the contact attempted to shift into gear, but the transmission failed to shift as intended. There was no warning light illuminated. The contact pressed the release button and the transmission shifted; however, the vehicle was driving abnormally. An independent mechanic was contacted and stated that the vehicle might be experiencing the failure listed in NHTSA Campaign Number: 14V434000 (Power Train) and advised to contact the local dealer. The vehicle was not diagnosed or repaired. The dealer was contacted and stated that the vehicle was not included in the recall. The manufacturer was not contacted. The failure mileage was 170,000.
Exterior lighting, Vehicle speed control, Aug 10, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 45 MPH, the the passengers side tail light failed. No warning light was illuminated. The vehicle was driven to the independent mechanic where it was diagnosed that the tail light needed to be replaced. The vehicle was repaired however the failure reoccurred and was taken back to the independent mechanic where they stated the harness had melted and advised that he go to the dealer. The vehicle was taken to the dealer where it was confirmed that the passenger's side tail light harness was charred and deformed. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the dealer for a second time where it was informed that the harness or housing had been scorched and the tail light socket melted. The vehicle was repaired. The contact stated while driving 45 MPH, the accelerator had been depressed but the vehicle was slowing down. The contact managed to drive home safely. The following day the vehicle did not start. The vehicle was towed to the independent mechanic where it was confirmed that the battery failed due to the tail light being illuminated all night. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
Other or unspecified, Aug 9, 2023
The vehicle have shift control problem, it jerks hard when put into drive or reverse, also when going up a small hill it feels like the vehicle hangs in between changing from electric to gas. Also there is always a warning that comes on saying " Hybrid System Warning Safety Stop and Do not Drive". The car stops when driving, which makes it dangerous. Took it to two dealership in MCkinney and Irving and they could not fix the problem but rather charge me for diagnosis. All they say is buy new transmission. I called Hyundai for help and all they tell me is that there is no recall on 2012 hybrid model. Its frustrating because thats the only vehicle that i used for work. Need help. Thanks
Electrical system, Exterior lighting, Aug 7, 2023
I have a 2012 Hyundai Sonta. The brake lights are not working properly. I have been changing the tail light for some time now but it doesn't seem to be working. At first all lights came on and they wouldn't go off until I took the battery cable wire off. Then on another day the brake light in the back window, got stuck and the turn signal wasn't lighting up(no brake , nor turn signal lights but it showed in the car like it was working.when hitting the blinkers. I have taken it to several car shops even the dealership to have it checked out. I was told that it wasn't nothing wrong, but got stopped by police on numerous occasions cs the car didn't have Bck lights. The last shop i took it to said that it was the cars electrical system. I've checked to see if there was recalls.Doesn'tshow anything. It should be recalls on this, cause that's a safety hazard. Knowing you just changed out the lights and then boom u have no lights to show your turning or just on the road period at night. This is dangerous , I've almost got rear ended by a semi n other vehicles that was behind me and i had my granddaughter in the vehicle. Please check into this for the safety of ppl like me. Thanks in advance..
Power train, Electrical system, Engine, Aug 4, 2023
Hybrid System Malfunction. The "Hybrid System Warning! Safely Stop and Do Not Drive" appeared on the vehicle dashboard. While traveling on the highway or in town the vehicle will want to slow down then stop. The dealership's (Wyatt Johnson Hyundai) Clarksville, TN, maintenance tech have troubleshot the vehicle. Since my daughter and I have owned the vehicle, it has been seen by the dealer a few times during this time a transmission replacement was completed for the Hybrid System Malfunction, which did not solve the problem and I had to pay out almost $6,000. Still, same issue arises and also, I was told by another tech that the transmission is sealed and should not have been opened. The only thing we heard from the dealer(Wyatt Johnson Hyundai) was to come and pick up the car. When my son-n-law went to pick up the vehicle, the engine was still torn apart. They said they would fix it and then let us know when it is ready to be picked up. We have not heard anything from the dealer (Wyatt Johnson Hyundai) at all, assuming they are still working on it. Until, we received a letter from Express Auto the the vehicle was towed and reported abandoned. So, I drove to Clarksville, TN and trailered the vehicle back to Las Vegas, NV to have the Hyundai techs here diagnose the vehicle.
Exterior lighting, Engine, Aug 2, 2023
The contact owns a 2012 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the check engine warning light had remained illuminated. The contact stated while driving at 40 MPH, the vehicle shut off and failed to restart. The vehicle was towed to a dealer. The contact was informed that there were no recalls on the VN. The vehicle was then towed to an independent mechanic where the contact was informed that the timing chain had fractured and needed to be replaced. Additionally, the contact stated that the headlight and taillight bulbs would burn out and require frequent replacement. The vehicle was not repaired. The failure mileage was approximately 185,000.