2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: air bags
102 reports, newest first. Show all
Air bags, Seat belts, May 21, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Air bags, Seat belts, May 21, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Air bags, Seat belts, May 20, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Air bags, Seat belts, May 20, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Air bags, Seat belts, May 20, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
Air bags, Seat belts, May 20, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCESS THE CAR FOR THE SAFETY RECALLS.
Air bags, Seat belts, May 20, 2019
THE VEHICLE HAS SEAT BELT AND AIRBAG RECALLS AND THE MANUFACTURER HAS REFUSED TO COMPLETE THEM ON THE CAR. THEY HAD THE CAR IN A DEALERSHIP FOR 90 DAYS AND HAVE NOT COMPLETED THE RECALLS ON THE CAR. I WOULD LIKE THEM TO MOVE FORWARD AND COMPLETE THE WORK ON THE CAR SO THAT I CAN GET IT REMOVED FROM THE REPAIRING DEALERSHIP.
Air bags, Seat belts, Other or unspecified, Apr 17, 2019
I MADE APPOINTMENT FOR MY RECALLS BUT AT THE APPOINTMENT THE DEALERSHIP DIDN'T DO NOTHING BUT SWITCH MY OIL STICK AND LIE ABOUT FIXING THE RECALLS I CALLED HYUNDAI COMPLIANT DEPARTMENT STILL NOTHING DONE BUT I HAVE PICS OF OLD OIL LIGHT STILL ON AIRBAG I JUST WANTED MY RECALLS DONE INSTEAD OF A LIE I ALSO CONTACTED BBB FOR ASSISTANCE BUT STILL NO HELP.
Air bags, Seat belts, Engine, Apr 17, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. PRIOR TO PURCHASING THE VEHICLE, THE CONTACT WAS NOT INFORMED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) AND SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). SHORTLY AFTER IT WAS PURCHASED, THE VEHICLE STALLED WITHOUT WARNING DUE TO ENGINE FAILURE. AUFFENBERG HYUNDAI (1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WAS NOTIFIED OF THE FAILURE AND WAS TO FOLLOW-UP WITH A RESPONSE WITHIN 48 HOURS FROM THE MANUFACTURER. THE CONTACT WAS LEFT WITHOUT A VEHICLE AND WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO DETERMINE IF THERE WAS AN OPTION OF A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO PROVIDE A FOLLOW-UP RESPONSE TO THE DEALER AND THE VEHICLE OWNER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air bags, Feb 27, 2019, crash
DRIVER DOOR COLLISION. NO AIRBAG DEPLOYED.
Air bags, Jan 30, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (HUFFINES HYUNDAI, 909 COIT ROAD, PLANO, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 164,000.
Air bags, Service brakes, Engine, Dec 24, 2018
TAKATA RECALL BACK IN MAY I DISCOVER A NOISE FROM MY ENGINE A TICKING NOISE I WAS WORRIED SO I TOOK IT TO THE DEALERSHIP TO GET LOOKED AT I WAS TOLD IT WAS MY BRAKES SO I PAID TO GET THE WORK DONE BUT SATURDAY MORNING I GOT UP TO WARM MY CAR UP TO GO GET AN OIL CHANGE I NOTICE A KNOCKING SOUND FROM MY ENGINE ALONG WITH THE TICKING NOISE SO I TOLD HIM I'M GOING TO CALL THE DEALERSHIP SO I ARRIVE AT WALMART MY CAR CUT OFF WHILE IN MOTION THE ENGINE AND THE OIL LIGHT CAME ON WHEN I JUST GOT AN OIL CHANGE SATURDAY SO I HAD IT TOWED TO MY HOUSE WHAT I'M NOT UNDERSTANDING FROM THE DEALERSHIP IF I HAVE THESE RECALL ON MY VEHICLE CAMPAIGN 174,162 SHOWS COMPLETE BUT HOW WHEN MY ENGINE GONE I CALLED THE DEALERSHIP AND EXPLAIN MY PROBLEM WITH MY VEHICLE AND WAS TOLD THEY AUTOMATICALLY CHECK TO SEE IF YOUR CAR HAVE RECALL AND FIX THE PROBLEM OK MY QUESTION TO HER IS WHY IS MY AIRBAGS NOT FIX IT'S A SAFETY ISSUE IT'S SHOWS COMPLETE FOR CAMPAIGN 162 BUT MY ENGINE GONE I HAVE SEVERAL RECALLS ON THIS CAR NEEDS ANSWERS
Air bags, Dec 10, 2018, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 18V137000 (AIR BAGS AND SEAT BELTS) ON FEBRUARY 27, 2018. PRIOR TO THE RECALL, THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT WAS AT A STOP LIGHT WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE SLAMMED INTO THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER, FRONT PASSENGER, AND TWO REAR PASSENGERS SUSTAINED WHIPLASH, NECK PAIN, AND BACK PAIN THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS TOWED. GREAT LAKES HYUNDAI (9630 OH-14, STREETSBORO, OH 44241, (330) 422-1212) WAS CONTACTED, BUT DID NOT DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER SENT A LETTER ON JULY 9, 2016 STATING THAT THE SYSTEM FUNCTIONED NORMALLY. THE COLLISION DAMAGES WERE REPAIRED BY THE INSURANCE COMPANY. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER WOULD AUTHORIZE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED THAT THE FAILURE OCCURRED PRIOR TO THE RECALL BEING ISSUED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Exterior lighting, Air bags, Other or unspecified, Nov 27, 2018
FIRST- AIRBAG LIGHT COMES ON RANDOMLY DRIVING, IN PARK OR REVERSE. SECOND MY INTERIOR LIGHT IS IN DOOR MODE DOES NOT GO OFF AS IT SHOULD THIS IS RANDOM AS WELL SOMETIMES IT WILL GO OFF OTHER TIMES IT DOES NOT. I HAVE TO KEEP IT IN OFF MODE - NOT FUN AT NIGHT LEAVING IN DARK FOR WORK OR LOADING UNLOADING BABIES. IT HAS TO STAY IN OFF MODE SO BATTERY DOESN'T DIE. THIRD- CRUISE CONTROL ONCE AGAIN RANDOM SOMETIMES I CAN GET IT TO SET OTHER TIMES I CANNOT SOME TIMES I CAN PULL OVER PARK TURN OFF AND ATTEMPT AGAIN AND IT STILL DOESN'T WORK. FOURTH- CAR WOULDN'T START , NOT BATTERY RELATED SOME INTERIOR LIGHTS WORKED SOME DIDN'T RADIO DIDN'T CLOCK DID ALL DASH LIGHTS WORKED TRUNK WOULD NOT OPEN VIA INSIDE BUTTON OR KE BUTTON, GAS TANK WOULD OPEN WITH BUTTON. THE DOOR OPEN ALARM WOULD DING. FIFTH- ODD SOUNDS BEST DESCRIBED AS GRINDING BRAKES FAN BELT MOVEMENT THAT'S BROKE AND THIS IS LOUDER AND LOUDER THEN STOPS ALSO HAS ODD SMELL AT THE TIMES OF OCCURRENCE -DEALERSHIP CLAIMS NOTHING IS WRONG OBVIOUSLY SOMETHING IS. THESE HAVE BEEN DIFFERENT OCCURANCES SOMETIMES MORE THAN ONCE AT THE SAME TIME. SOME OCCURRING FOR A COUPLE OF MONTHS NOW
Air bags, Structure, Nov 22, 2018, crash
I WAS INVOLVED IN A MAJOR ACCIDENT ON 11-13-18 INVOLVING SOMEONE REAR ENDING ME FROM BEHIND. I WAS DRIVING DOWN THE STREET WITH TRAFFIC WHEN I WAS HIT , I ENDED UP HITTING THE CAR IN FRONT OF ME AND SO ON. IT ENDED UP BEING A 4 CAR COLLISION AND MY AIR BAGS DID NOT DEPLOY ! CAUSING MY FACE TO SMASH AGAINST THE STEERING WHEEL . NOW I HAVE PERSONAL INJURIES INVOLVING MY BACK AND NECK. I DO NOT THINK I WASN'T INFORMED IN A TIMELY MATTER OF THE RECALL CAMP 174. THIS COULD HAVE BEEN MUCH WORSE. PLEASE ADVISE
Air bags, Oct 19, 2018, crash
TAKATA INFLATORS/AIRBAG CONTROL UNITS/ELECTRICAL CIRCUITS. REF. NHTSA RECALL NUMBER: 18V137000. AIR BAGS ON DRIVERS SIDE FAILED TO INFLATE UPON SEVERE DRIVERS SIDE IMPACT.
Electrical system, Exterior lighting, Air bags, Oct 15, 2018
'TAKATA RECALL' MY CAR ALWAYS HAS SOMETHING GOING ONE. I HAVE CHANGED ONE OF BREAK LIGHT LIKE 3 TIMES BECAUSE IT KEEPS GOING ON AND OFF. IT'S SOME TIME OF ELECTRIAL ISSUE WHICH CAN LEAD TO SOMETHING DANGEROUS. I AM HONESTLY SCARED TO KEEP DRIVING MY CAR WITH MY CHILD INSIDE. DON'T EVEN KNOW IF MY AIRBAG WORKS BECAUSE THE LIGHT IS ALWAYS ON. I HAVE TAKEN IT TO THE MECHANIC BUT THAT LIGHT NEVER GOES OFF. I'M TRIED OF CHANGING MY BREAK LIGHT OVER AND OVER AGAIN I DON'T KNOW WHAT TO DO.
Air bags, Seat belts, Aug 14, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) TO THE DEALER (GANLEY WESTSIDE HYUNDAI, 25600 LORAIN RD, NORTH OLMSTED, OH 44070, (440) 734-2000) WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
Air bags, Seat belts, Aug 1, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HYUNDAI MOTOR AMERICA, 1120 INTERNATIONAL PKWY # 125, FREDERICKSBURG, VA 22406, (540) 752-0859) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Seat belts, Jul 24, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HYUNDAI MOTOR AMERICA, 10550 TALBERT AVE, FOUNTAIN VALLEY, CA 92708, (714) 965-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Seat belts, Jul 24, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE DEALER (COASTAL HYUNDAI, 915 W NEW HAVEN AVE, MELBOURNE, FL 32901, (888) 690-0395) STATED THAT THE PART WAS UNAVAILABLE AND COULD NOT DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Air bags, Jul 16, 2018, crash
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH DOWNHILL, A DEER SUDDENLY APPEARED IN THE ROAD. THE CONTACT ATTEMPTED TO AVOID THE ANIMAL BY STEERING TO THE RIGHT. THE VEHICLE DROVE INTO A DITCH AND FLIPPED OVER FOUR TIMES. THE CONTACT STATED THAT NONE OF THE FRONTAL OR SIDE AIR BAGS DEPLOYED. THE POLICE ARRIVED AND FILED A REPORT. THE CONTACT SUFFERED A STRAINED UPPER AND LOWER BACK AND AN ANKLE CONTUSION, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DEEMED DESTROYED PER THE INSURANCE COMPANY AND WAS TOWED TO A LOT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Air bags, Jul 16, 2018, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 55 MPH AND ATTEMPTING TO AVOID A HEAD ON COLLISION, THE CONTACT VEERED TO THE LEFT LANE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO REPAIR THE FRONT END DAMAGE TO THE VEHICLE. THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE CONTACT CALLED KEY HYUNDAI OF MANCHESTER AT (860) 643-2700 (LOCATED AT 21 HARTFORD TURNPIKE, VERNON, CT 06066). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE FAILURE MILEAGE WAS 97,000.
Air bags, Jul 15, 2018, crash
YESTERDAY AT 2:10 PM I WAS IN A VEHICLE ACCIDENT. I WAS IN MOTION ON THE HIGHWAY AND A JEEP T-BONED ME. I HAD JUST TURNED ONTO THE HIGHWAY SO I WAS O LY GOING ABOUT 20 MPH. THE OTHER VEHICLE WAS COMING OUT OF A PARKING LOT AT A HIGH SPEED AND SMACKED INTO ME. MY VEHICLE THEN BEGAN SPINNING OUT OF CONTROL DOWN THE ROAD. I THEN CAME TO A STOP PARALLEL TO A FEW FEET FROM A BUILDING. NONE OF MY AIRBAGS DEPLOYED.
Air bags, Jul 9, 2018, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A HIGHWAY BARRIER AND A CEMENT POST. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, COLLAR BONE, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.