2013 Hyundai Sonata

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.

Complaints by model year
  1. 1,910

Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.

Primary concernEngine736 reports · 39% of complaints
Owner complaints1,910Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Engine736
  2. Steering341
  3. Electrical system260
  4. Exterior lighting197
  5. Other or unspecified175
  6. Service brakes150
  7. Fuel/propulsion system134
  8. Air bags102

Recalls and investigations

  1. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022

    Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.

    A cracked fuel hose may leak fuel, which can increase the risk of a fire.

    Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.

    Campaign 22V312000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020

    Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.

    If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.

    Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.

    Campaign 20V121000 on NHTSA.gov

  3. EngineDec 28, 2018

    Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.

    Campaign 18V934000 on NHTSA.gov

  4. Seat belts, pretensionerFeb 27, 2018

    Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.

    If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.

    Campaign 18V137000 on NHTSA.gov

  5. Seat belts, pretensionerOct 4, 2017

    Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

    If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.

    Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.

    Campaign 17V617000 on NHTSA.gov

  6. Engine and engine cooling, engineMar 31, 2017

    Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.

    Campaign 17V226000 on NHTSA.gov

  7. Seat belts, front, anchorageMar 8, 2017

    Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

    In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.

    Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.

    Campaign 17V152000 on NHTSA.gov

  8. Power train, automatic transmissionJul 18, 2014

    Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.

    If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.

    Campaign 14V434000 on NHTSA.gov

  9. Air bags, side/windowJul 24, 2012

    Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.

    The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.

    Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.

    Campaign 12V352000 on NHTSA.gov

Representative owner complaints: engine

773 reports, newest first. Show all

  1. Engine, Dec 14, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION THROUGH EMISSIONS OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HORNE HYUNDAI (1360 E. AUTO CENTER DR, APACHE JUNCTION, AZ 85119, (480) 771-8213) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  2. Engine, Dec 10, 2020

    ROD BEARINGS GOT THROWN AND ENGINE SEIZED @ JUST OVER THE 100,000 WARRANTY. I NOTICED AROUND 80,000 THAT I WAS CONSTANTLY HAVING TO ADD OIL. SERVICE REP. SAID NORMAL FOR EVERY 700-1000 MILES. DEALER & MANUFACTURER SAID THAT REPAIR (REPLACE ENGINE) IS NOT COVERED. I HAD TO BARROW 10,000 TO HAVE THE ENGINE REPLACED. SINCE THE REPLACEMENT THE REPAIRED ENGINE BEGAN DOING THE SAME THING. MY MECHANIC BEGAN CHECKING THE PLUGS EVERY TIME I TOOK THE CAR IN FOR A OIL CHANGE (EVERY 5,000 TO 7,000 MILES) AND FOUND THAT OIL IS CAUSING THE PLUGS TO FOUL OUT AND SO I HAVE TO REPLACE THOSE EVERY 10,000 MILES TO AVOID CONSTANT MISS-FIRING AND POSSIBLE FIRE. THE BUAREU OF AUTOMOTIVE REPAIR HAS MET WITH THE DEALERSHIP ON THE ORIGINAL ENGINE FAILURE AND ON THE CURRENT PROBLEM (WHICH IS A REPEAT). THE FIRST MEETING THE DEALER TOLD THE REP. IF I COULD COME UP WITH THE 1 OIL CHANGE RECEIPT I WAS MISSING, THEY WOULD THEN PAY FOR THE REPAIR. THEY ALREADY KNEW I WAS UNSUCCESSFUL IN FINDING THAT. WHEN THE REP MEET WITH THE DEALER FOR THE CURRENT PROBLEM, THEY STATED THAT I HAVE NEVER BEEN TO THEM STATING A PROBLEM. I HAVE BEEN TAKING MY CAR TO A MECHANIC (TRUECAR CARE IN CAMERON PARK, CA). MY TRUST IN THE DEALERSHIP TO DO THE RIGHT THING WAS LOST A LONG TIME AGO. I'M DISABLED AND LIVE ON SSI. I CAN'T AFFORD ANOTHER ENGINE REPLACEMENT, OR THE COST OF PURCHASING ANOTHER CAR. I'M BEGGING YOU TO PLEASE HELP ME GET JUSTICE WITH HYUNDAI. MY STRESS LEVEL CAN'T TAKE MUCH MORE. MY SUPPLEMENTAL INCOME OVER THE LAST 3 YEARS HAS BEEN LOST DUE TO THIS PROBLEM. (I DROVE FOR LYFT & UBER) VEHICLE IS ALWAYS IN MOTION, STREET OR HIGHWAY. PLEASE FEEL FREE TO CONTACT ME @ [XXX]. MY SISTER WAS PRESENT WITH ME WHEN I SPOKE TO THE SVC. MGR. FOR THE ENGINE REPLACEMENT WHEN HE TOLD ME I WAS GETTING A NEW ENGINE AND WOULD NOT ENCOUNTER THE SAME PROBLEM. DATE OF FIRST FAILURE IS APPRX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  3. Engine, Fuel/propulsion system, Dec 3, 2020, fire

    MY CAR'S ENGINE CAUGHT FIRE DUE TO A HYUNDAI FUEL LINE/ ENGINE RECALL

  4. Engine, Dec 2, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER INLAND EMPIRE HYUNDAI LOCATED AT 25072 REDLANDS BLVD, LOMA LINDA, CA 92354, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 140,000.

  5. Engine, Nov 27, 2020

    BACK IN MAY OF 2020 MY CAR OUT OF THE BLEW LOST POWER AND MY CHECK ENGINE LIGHT STARTED FLASHING. I IMMEDIATELY PULLED OVER, I GOT MY CAR TOWED TO MY CLOSET DEALERSHIP AND THEY STATED IT WAS THE COMPUTER SYSTEM. 4 MONTHS LATER, THREE DAYS AFTER MY OIL CHANGE MY CAR COMPLETELY SHUTS OFF AND MY ENGINE STARTED MAKING THIS CRAZY NOISE. DEALERSHIPS SAYS MY ENIGNE IS BLOWN, I REALLY DONT UNDERSTAND HOW THAT HAPPENED. THEY WANT 6,000 TO FIX MY ENGINE AND I CANNOT AFFORD THAT ESPECIALLY NOW. THERES SOMETHING REALLY WRONG WITH THESE ENGINES AND ITS NOT SAFE NOR FAIR TO WHAT YALL ARE DOING TO PEOPLE. I WAS EVEN TOLD BY THE DEALERSHIP THE SONATAS HAVE REALLY BAD ENGINES.

  6. Electrical system, Structure, Engine, Nov 20, 2020, fire

    MY ENGINE WAS RECENTLY REPLACED DUE TO A SETTLEMENT AGREEMENT DUE TO FAULTY ENGINE WHICH DIED, THIS OCCURRED IN OCTOBER 2020 AND I RECEIVED MY VEHICLE BACK TWO WEEKS AGO WITH A NEW ENGINE. LAST NIGHT ON 11/19/2020 THE ENGINE IN MY VEHICLE BURST INTO FLAMES WHILE I WAS PARKED IN A RESTAURANT PARKING LOT. THE ENGINE CAUGHT FIRE WITH NO NOTICE AND I HAD TO CONTACT THE FIRE DEPARTMENT TO PUT THE FIRE OUT.

  7. Steering, Engine, Nov 15, 2020

    MY CAR TAKE MORE ENGINE OIL EVERY 400 MILES MY CAR NEED 1.5 LITERS ENGINE OIL AND MY STEERING SOME TIME STUCK AND WE FEEL NOT SAFE FOR DRIVING.

  8. Electrical system, Other or unspecified, Engine, Nov 11, 2020

    WHILE THE CAR WAS IN MOTION, THE WARNING SIGN CAME ON THE DISPLAY WITH THE FOLLOWING MESSAGE: HYBRID SYSTEM FAILURE. STOP. DO NOT DRIVE. LESS THAN 10 SECONDS AFTER THE WARNING, THE CAR LOST POWER AND STALLED IN THE MIDDLE OF THE STREET. THERE WAS NOT ENOUGH TIME TO PULL THE CAR TO SAFETY.

  9. Engine, Fuel/propulsion system, Nov 10, 2020

    CHECK ENGINE LIGHT FLASHING, VEHICLE WILL NOT GO OVER 20 MILES PER HOUR AND JUMPS. STARTED SUDDENLY WHEN IN MOTION ON ROAD.

  10. Engine, Nov 7, 2020

    ANYTIME CAR IS RUNNING STATIONARY OR IN MOTION ITS A THICK WHITE/GRAY SMOKE COMING FROM MY EXOST ENGINE RUMBLES AS WELL.

  11. Service brakes, Hydraulic, Engine and engine cooling, Nov 6, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A BYSTANDER ASSISTED HIM WITH PUSHING THE VEHICLE SAFELY OFF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.

  12. Engine, Oct 28, 2020

    VEHICLE IS BURNING EXCESSIVE AMOUNTS OF OIL. WE ARE ADDING A QUART OF OIL EVERY 500 MILES. OIL IS NOT LEAKING FROM THE VEHICLE.

  13. Engine, Oct 21, 2020

    THE ENGINE STOPPED IN MY CAR, AND THERE WAS A KNOCK AS THE CAR MOVED AT A SPEED OF 30 MILES. I FOUND INFORMATION ON THE INTERNET THAT MY CAR IS SUBJECT TO NHTTSA RECALL # 17V226000, CAMPAIN 162, DUE TO DEFECTIVE ENGINES. HYUNDAI UKRAINE REJECTED MY REQUEST TO CONSIDER THE COMPLAINT ABOUT THE ENGINE STOP, AS THE ENGINE IS MADE IN THE USA, AND HYUNDAI UKRAINE HAS NOTHING TO DO WITH CARS PRODUCED AND SOLD OUTSIDE OF UKRAINE. HYUNDAI UKRAINE STATED THAT HYUNDAI DOES NOT COVER CARS WORLDWIDE WITH A GUARANTEE. SPEAKING OF RESPONSIBILITY FOR THE QUALITY OF THEIR PRODUCTS, I WOULD LIKE TO SAY THANK YOU TO JEEP, THEY HAVE A GUARANTEE ALL OVER THE WORLD. IF NECESSARY, CONTACT ME VIA MAIL, I WILL GIVE MY PHONE NUMBER. TO REGISTER A COMPLAINT, YOU NEEDED A PHONE FROM THE UNITED STATES. I WROTE THE NUMBER OF MY FRIENDS, THEY DO NOT KNOW ABOUT MY COMPLAINT. DON'T DISTURB THEM ABOUT IT

  14. Seat belts, Engine, Fuel/propulsion system, Oct 16, 2020

    EVERY TIME THAT I DRIVE MY VEHICLE MY CAR STALLS AND IT ALMOST CAUSE ME TO WRECK. I HAD FUEL PUMP PROBLEM IN WHICH I SPENT OVER $1,000 TO GET FIXED IS STILL HAVING ISSUES AND THE HYUNDAI WILL NOT REFUND ME MY MONEY KNOWING THAT THE FUEL PUMP HAS A RECALL. THEY HAVE CONSTANTLY BEEN GIVING ME THE RUN AROUND.

  15. Engine, Fuel/propulsion system, Oct 4, 2020

    MY VEHICLE ONLY HAS OVER 150,000 MILES ON IT AND I KEPT UP MY MAINTENANCE. MY ENGINE HAS SEIZED MORE THAN ONCE. MY VEHICLE NEVER LET ME KNOW I WAS ON EMPTY, MY DASHBOARD SHOWED ME I HAD 3 LINES OF FUEL BUT IT WOULD NOT START UNTIL I PUT GAS. WHILE I WAS DRIVING MY ENGINE SEIZED, I CHECKED MY OIL AND I HAD ZERO FUEL, THIS WAS A MONTH AFTER MY OIL CHANGE. THE SECOND TIME MY ENGINE SEIZED I WAS TURNING ON A CITY STREET AND I HAD TO PULL OVER BECAUSE MY ENGINE SEIZED AGAIN. FOR SOME REASON, MY FUEL JUST DISAPPEARS WITH NO VISIBLE LEAKS.

  16. Air bags, Service brakes, Engine, Oct 4, 2020

    URGENT. 1) DEFECTIVE ENGINE PER HYUNDAI'S ADMISSION. I WILL NOT ACCEPT A SOFTWARE 'BANDAID' APPROACH TO PATCH TO MY MAIN ECM TO RESOLVE THIS PROBLEM. I DID GO IN TO SHEPPARD MOTORS TO GET THIS BANDAID APPLIED TO MY CAR. THIS IS A BANDAID, AND SHAME ON HYUNDAI. MY ENGINE IS WARRANTIED THROUGH JULY 2023. I'VE BEEN AROUND. 2) MY CAR IS BRAND NEW, WITH ONLY 27,400 MILES ON HER 3) THE LATEST RECALL ON BOTH THE LOW AND HIGH PRESSURE FUEL LINE/ HOSES ETC. SHOULD I WAIT FOR A FIRE HERE? DEAR NHTSA: PLEASE LOOK UP ALL OF THE RECALLS AND EXTENDED WARRANTIES ON MY VEHICLE. UNACCEPTABLE TO ME. I BELIEVE THAT NO QUALITY CONTROL WHATSOEVER WAS PRACTICED AND APPLIED ON THE FACTORY PRODUCTION LINES. HYUNDAI FOCUS -- BIG MONEY. PRESSURING FACTORY WORKERS TO PUT IN ANY PART THEY CAN FIND. I HAVE SOME STORIES HERE ABOUT THE AUDIO SYSTEM ON MY CAR THAT WILL ABSOLUTELY BLOW YOUR COLLECTIVE MINDS. I'VE BEEN AROUND. 4) HYUNDAI LONG SINCE SENT ME EXTENDED WARRANTIES ON A) THE ENTIRE ENGINE B) BRAKE PEDAL STOPPER C) FRONT COIL SPRINGS D) SEAT BELT TENSIONERS (DRIVERS TENSIONER WAS ALREADY REPLACED, AND YET, IT STILL DOES NOT RETRACT COMPLETELY WHEN EXITING THE VEHICLE PRAY TELL, WHAT GIVES HYUNDAI? NEW CAR HERE. MY GREATEST CONCERNS ABOUT THIS NEW CAR THAT I PAID FOR IN CASH -- AND WAS DEFRAUDED IN THAT PROCESS AS WELL -- I COULD HAVE BOUGHT A HONDA FOR MUCH LESS, AND NEVER HAVE ANY PROBLEMS. I AM RATHER FRUSTRATED HERE AND PRAY FOR GOVERNMENT ADVOCACY AND INTERVENTION. THANK YOU SO VERY MUCH. #1 I NEED A BRAND NEW MOTOR, THE WHOLE MOTOR, WHICH HAS BEEN THOROUGHLY QUALITY CONTROL TESTED AND PROVEN, AND WHICH HAS BEEN COMPLETELY TESTED. MY MOTOR IS VERY, VERY NOISY. SO, DO I WAIT FOR THE ROD BEARINGS TO FAIL COMPLETELY AND STALL OUT MY CAR, CAUSING A FATAL CRASH? #2 I NEED BOTH MY LOW AND HIGH PRESSURE FUEL LINES AND HOSES, ETC. REPLACED

  17. Engine, Oct 3, 2020, fire

    WHILE I WAS DRIVING ON A STREET CITY ABOUT 35MPH THE ENGINE DIED THEN A MINOR ELECTRICAL FIRE STARTED.

  18. Engine, Sep 30, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT UPON INSPECTION OF HIS VEHICLE, HE BECAME AWARE THAT THE ENGINE OIL WAS BEING CONSUMED EXCESSIVELY, WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO EASTERN SHORE HYUNDAI (29736 FREDERICK BLVD, DAPHNE, AL 36526) FOR AN OIL CONSUMPTION TEST AND THE TEST DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE DEALER INITIALLY OFFERED NO ASSISTANCE BUT AFTER CONTACTING THE OFFICE OF CONSUMER AFFAIRS, THE DEALER OFFERED 75% OFF THE COST OF A NEW ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,274.

  19. Electrical system, Other or unspecified, Engine, Sep 28, 2020

    THIS CAR HAS SO MANY RECALLS ITS SCARY. I'VE HAD MY CAR CHECKED MULTIPLE TIMES FOR RECALLS FROM THE SEATBELT TO THE ENGINE BEARINGS. MY ENGINE LIGHT CAME ON A FEW MONTHS AGO AND I'VE NOTICED THIS CAR DOESN'T HOLD OIL WELL AND I HAVE TO CONSTANTLY CHECK IT. I WAS LEAVING A STORE ON A MAIN HIGHWAY AND MY CAR STATRED8TO JERK. A FEW MOMENTS LATER, THE WARNING LIGHTS ON MY DASHBOARD WERE ON. I PULLED OFF THE RIDE AND TRIED TO PARK AND THE CAR WOULDN'T STOP! I HAD TO PUT THE CAR IN PARK IN ORDER FOR THE CAR TO NOT KEEP ROLLING DOWN THE ROAD. THE CAR WILL RUN WHILE IN NEUTRAL BUT NOT WHILE IN DRIVE. THE SCARIEST THING WAS I THOUGHT I WAS GOING TO HIT A BUILDING NOT FAR FROM WHERE I PARKED. THANK GOD I THOUGHT QUICK. I'M DISAPPOINTED IN THE HYUNDAI BRAND. NEVER HAD I HAD SO MANY ISSUES WITH A CAR. ALL THE REPAIRS ARE SUPER EXPENSIVE FOR THE INCONVENIENCE CUSTOMERS HAVE. I LIKE MY CAR BUT WITH SO MANY DIFFERENT RECALLS AND ISSUES EVERY 6-12 MONTHS SHOWS POOR QUALITY AND ITS UNSAFE TO OPERATE. I'M UNHAPPY I PURCHASED THIS CAR AND FOUND 4 OPEN RECALLS AFTER IT WAS OFF THE LOT.

  20. Fuel system, Gasoline, Engine, Sep 18, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) WHERE HE HAD THE ENGINE REPLACED UNDER THE RECALL. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT HE COULD HEAR AN ABNORMAL KNOCKING SOUND FROM ENGINE WITH THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHITE SMOKE WOULD ALSO EMIT FROM THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE KNOCKING WAS DUE TO THE WRONG TYPE OF FUEL IN THE VEHICLE. THE CONTACT WAS INFORMED TO USE 89 OCTANE FUEL IN THE VEHICLE INSTEAD OF 87 OCTANE FUEL. THE CONTACT SWITCHED TO 89 OCTANE FUEL HOWEVER, THE KNOCKING WITH THE WHITE SMOKE BECAME MORE PRONOUNCED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE SHUTOFF IMMEDIATELY AFTER START-UP. THE CONTACT CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHCILE IN TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000.

  21. Engine, Fuel/propulsion system, Sep 17, 2020

    DRIVING MY CAR 2013 HYUNDAI SONATA FROM NYC TO OHIO, CAR OVERHEATED AND SHUT DOWN ON INTERSTATE 80 WEST BOUND POLICE MANDATED A TOW TO NEARBY MECHANIC WHERE THEY SAID MY THERMOSTAT ALONG WITH THERMOSTAT HOUSING WAS FRIED UP. IT WAS REPLACED ONLY TO 3 MONTHS LATER CAR OVERHEATED AGAIN, ALONG WITH GAS SMELLS IN THE AIR VENTS, AND STALLING AS WELL AS TOTAL ENGINE POWER LOSS. HOWEVER, COUPLE MONTHS LATER, RECALL 189 WAS ISSUED BUT DIDN'T RESOLVE OVERHEATING ISSUE, IN FACT MADE THE CAR REACTED MORE NEGATIVELY. ONE MORE MONTH LATER I WAS NOTIFIED OF HYUNDAI THETA ENGINE CLASS ACTION LAW SUIT SETTLEMENT AND PURSUED NEARBY DEALERSHIP WHO SAID THEY WOULD DIAGNOSE IT, WHICH SHOWED 7 CODERS SHOWING MISFIRE AND ONE FOR BATTERY FAULTY AND ONE FOR THE GAS RAIL AND PIPES. MY DEALERSHIP DIDN'T NOTIFY HYUNDAI THAT I MENTIONED MY CAR HAD BEEN STALLING, SHUTTING ITSELF DOWN A FEW TIMES AND HYUNDAI DENIED MY CLAIM FOR REPAIRS UNDER THIS SETTLEMENT WHICH IS A LIFETIME WARRANTY ON THE ENGINE. THERE IS EXTREMELY SOMETHING FAULTY WITH THE GAS PIPING ON THIS ENGINE

  22. Engine, Sep 16, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE CONTACT CONTACTED AN UNKNOWN DEALER AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACE DUE TO COOLANT LEAKING INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

  23. Electrical system, Engine, Sep 2, 2020

    MY CHECK ENGINE LIGHT HAS CAME ON WHILE I WAS DRIVING IT'S JUST CUT OFF ON THE HIGHWAY 3 TIMES .. I TOOK IT TO THE SHOP AND HE PUT IT ON THE MACHINE AND THE GAS LID WAS TO TIGHT SO HE TOOK IT OFF AND IT STARTED RUNNING AS NORMAL BUT THE CHECK ENGINE LIGHT WOULD NOT GO OFF IT KEPT SAYING THE SENSOR CODE THE NEXT DAY I WAS DRIVING AND IT STARTED MAKING FUNNY NOISE THEN IT CUT OFF WHILE MAKING A LOUD KNOCKING NOISE HAD TO GET THE CAR TOWED KEPT CUTTING OFF AND THE NOISE GOTTEN LOUDER IT WILL START BUT WHEN U DRIVE IT CUTS OFF IT WAS A ROD KNOCK AS THE SHOP TOLD THE MOTOR IS NO MORE GOOD AND MY CAR WAS RUNNING PERFECTLY FINE AND THE SENSORS ARE REALLY TERRIBLE IN MY CAR AND HAD TO GET TOWED AGAIN OFF THE HIGHWAY

  24. Fuel system, Gasoline, Engine, Aug 31, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AFTER SEVERAL ATTEMPTS HE WAS ABLE TO START THE VEHICLE. THE CONTACT ALSO STATED WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE BEGAN TO HESITATE. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE), FOR WHICH THE VIN WAS INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  25. Engine, Aug 26, 2020

    TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST AUTOMOTIVE POWER AND BEGAN TO STALL AND THE CHECK ENGINE LIGHT BEGAN TO FLASH ON AND OFF. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BENTLEY HYUNDAI LOCATED AT 3805 UNIVERSITY DR, HUNTSVILLE, AL 35816 WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.