2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
773 reports, newest first. Show all
Electrical system, Engine, Jan 29, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TOWED TO (NISSANI BROS. NISSAN 5750 MESMER AVE A, CULVER CITY, CA 90230 (310) 313-3400) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER RELAY ASSEMBLY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. WHILE PERFORMING A SEARCH FOR RECALLS THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) WHICH WAS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY A PORTION OF THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 151,894.
Engine, Jan 27, 2020
ENGINE LOCKED UP. I WAS DRIVING DOWN THE INTERSTATE AND THE CAR WENT DEAD. I CALLED FOR A TOW TRUCK AND GOT IT TOWED TO A MECHANIC AND FOUND OUT THE ENGINE WAS LOCKED UP. AFTER DOING A LITTLE RESEARCH I FOUND OUT THIS IS COMMON IN THIS VEHICLE. COULD YOU PLEASE POINT ME IN THE DIRECTION OF WHAT I NEED TO DO?
Engine, Jan 17, 2020
I WAS DRIVING TO WORK AND ABOUT TO TURN INTO THE PARKING LOT AND I CAME TO A STOP AT THE MEDIAN AND THE CAR DIED. I WENT TO TURN ON THE CAR AND DASH AND RADIO CAME ON BUT ENGINE DID NOT TURN OVER. I ATTEMPTED TWO MORE TIMES AND SMOKE STARTED TO COME OUT. THERE WERE NO ALERTS OF CHECK ENGINE OR OIL AT ANY POINT. LAST OIL CHANGE WAS ONLY A MONTH OR SO OVERDUE AS I HAD NOT DRIVEN FOR A MONTH AT ALL DUE TO WORKING FROM HOME. NO OIL L LEAKS IN DRIVEWAY.
Engine, Jan 16, 2020, fire
VEHICLE WAS DRIVING PERFECTLY FINE, NO NOISES, DRIVING DOWN THE INTERSTATE WITH MY DAUGHTER IN THE CAR, THE MOTOR LOCKED UP AND CAUGHT ON FIRE. THE CAR TURNED OFF ON ITS OWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND PUT OUT THE FIRE. I CONTACTED NUMEROUS DEALERSHIPS, HYUNDAI AND TRIED TO HAVE THE MOTOR REPLACED DUE TO SEEING THIS RECALL AND WAS DENIED SAYING MY VIN DID NOT FALL UNDER THAT RECALL. SO I HAD TO PURCHASE A NEW MOTOR AND PAY FOR INSTALLATION ON MY OWN.
Engine, Jan 14, 2020
STOPPED AT A TOOL BOOTH ON A 2 LANE HIGHWAY. WHEN THE BAR RAISED TO LET ME THROUGH, I ACCELERATED AND THE CAR COMPLETELY DIED WITHOUT WARNING. FORTUNATELY, WAS ABLE TO GET TO SHOULDER AND CALL FOR ROADSIDE ASSISTANCE. GARAGE CAR WAS TOWED TO TRIED TO CRANK IT AND GOT SMOKE UNDER THE HOOD. EVENTUALLY DETERMINED THAT THE ENGINE WAS LOCKED UP AND NEEDS TO BE REPLACED. ENGINE HAS JUST OVER 90K MILES AND HAS HAD REGULAR OIL CHANGES.
Engine, Jan 14, 2020
I PURCHASED A 2013 HYUNDAI SONATA AND ONCE IT HIT A LITTLE OVER 100K MILES IT STARTED USING MORE AND MORE OIL. I'M CURRENTLY USING 1-1.5 QUARTS EVERY 1000 MILES OR SO. I RELIGIOUSLY CHANGE THE OIL BUT IT'S EITHER WAY TOO LOW BY THAT TIME OR IS ALMOST BLACK. I CHECK MY OIL EVERY WEEK SINCE I'M A ONE INCOME HOUSEHOLD AND I TAKE MY KIDS TO AND FROM SCHOOL IN IT. I MAINTAIN IT VERY WELL AND MAKE SURE IT HAS THE PROPER OIL AND OTHER FLUIDS. IT'S A CONSTANT HASSLE TRYING TO KEEP IT FROM GOING LOW AND BLOWING THE MOTOR UP. I HOPE THIS PROBLEM IS RESOLVED SOON.
Engine, Dec 23, 2019
WHILE DRIVING OUT OF TOWN 2 HOURS AWAY FROM HOME ON MAJOR HIGHWAY CAR SUDDENLY STOPPED. HAD MY 3 CHILDREN IN THE BACK AND HAD TO GET IN THE MIDDLE LANE AND TURN MY HAZARDS ON AND CALL A TOWN TRUCK. I HAD TO PAY 300 DOLLARS TO GET THE CAR TOWED HOME. WHILE SEARCHING ONLINE I SAW A ENGINE RECALL AND SEVERAL OTHER RECALLS FOR THE 2013 HYUNDAI SONATA. I CALLED THE HYUNDAI RECALL LINE AND THEY SET UP AN APPOINTMENT TO HAVE THE CAR CHECKED OUT. I CALLED HYUNDAI AND ASKED IF THEY HAD ANY TOW SERVICES THAT THEY PROVIDED, THEY STATED THAT I WOULD HAVE TO PAY FOR TOW SERVICES SO I THEN PAYED 60 DOLLARS TO HAVE THE CAR TOWED TO HYUNDAI BY AAA WHICH HYUNDAI ADVICES. HYUNDAI CALLED AND INFORMED ME THE NEXT DAY THAT THEY PUT IT ON THE MACHINE AND THAT IT WAS THE ENGINE THAT FAILED AND THEY WOULD HAVE TO ORDER AN ENGINE FROM HYUNDAI THEY ALSO INFORMED ME THAT I WOULD BE CHARGED 150 DOLLARS FOR THEM TO GET THE KEY FOB TO WORK TO THE CAR. AFTER HYUNDAI RECEIVED THE NEW ENGINE THEY CALLED AND INFORMED ME THAT THEY ARE UNABLE TO PULL THE ENGINE IN AND OUT OF THE CAR DUE TO FROM END DAMAGE WHICH INCLUDED THE RADIATOR, MOTOR BLOWER, AND HEAD GASKET AND THAT I WOULD HAVE TO AGREE TO PAY 2895 DOLLARS FOR THEM TO EVEN PUT THE ENGINE IN THE CAR. HE ASKED ME IF THE DEALERSHIP I BOUGHT THE CAR FROM HAD REPORTED ANY WRECKS WHERE THE FRONT END COULD BE DAMAGED. I THEN EXPLAINED TO THE MANAGER OF HYUNDAI MECHANICS THAT I HAVE A CLEAR BLUE TITLE AND IN ORDER FOR THERE TO BE A WRECK THAT CAUSED FRONT END DAMAGE I WOULD BY LAW HAVE TO HAVE A SAVAGE TITLE.I WAS SOLD THE CAR AS IS FROM CAR LOT BUT WAS INFORMED THERE WERE NO ACCIDENT AND HAD BEEN CERTIFIED TESTED. LOOKING ONLINE AND SPEAKING WITH ANOTHER MECHANIC I WAS INFORMED THAT RADIATOR MOTOR BLOWER AND HEAD GASKET ARE ARE CAUSES DUE TO AN CAR RUNNING HOT FROM ENGINE FAILURE.SPEAKING WITH CORPORATE THEY MADE FALSE PROMISES AND THEN DECLINED.
Electronic stability control (ESC), Service brakes, Engine, Dec 18, 2019
MY ENGINE'S CAR START VIBRATING SUDDENLY A COUPLE OF MONTHS AGO WHEN I REACH MORE LESS 45 MPH . CAR'S BRAKE SYSTEM DOESN'T BRAKE EQUALLY,ALWAYS PULLS FROM ONE SIDE AND I HAVE TO BE CARING OF WHEEL STEERING DUE TO IT'THIRD TIME I ALMOST CRASH OTHER CAR IN FRONT OF ME ,CAUSE ALSO DOESN'T BRAKE GOOD ,EVEN I'M PUSHING ALL OVER DOWN.
Engine, Dec 18, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE LOST POWER AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE BATTERY WAS CHARGED AND THE VEHICLE WAS JUMPSTARTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 102,000.
Engine, Dec 17, 2019
0 WARNING CODES AND SUFFERED CATASTROPHIC ENGINE FAILURE.
Engine, Dec 15, 2019
THERE HAS BEEN A ENGINE KNOCKING SOUND SLOWLY BUILDING UP AND MY OIL WAS STILL 2K MILES GOOD. AFTER WORK SATURDAY EVENING AS I WAS DRIVING HOME IT WAS KNOCKING HARD THEN THE ENGINE LIGHT STARTED FLASHING. I GOT CODE CHECKED AND THE CODE WAS ' P1326' I NEED UP CHANGING MY OIL TO SEE IT ANYTHING WOULD HELP AND IT DID NOT. MY CAR WON'T GO PAST 2K RPMS DUE TO 'LIMP MODE' ASKED MY MECHANIC FRIEND ABOUT HELP AND HE CAME OVER AND LOOKED AT IT. TOLD ME HE'S HAD CUSTOMERS WITH SAME PROBLEMS AND THERE IS A CAMPAIGN RECALL 953 PER TSB 18-01- 027 AND THEY GOT IT FIXED.
Engine, Dec 5, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO SPUTTER AND THERE WAS A BURNING ODOR COMING FROM THE ENGINE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AND A LOUD KNOCKING NOISE CAME FROM THE ENGINE. THE CONTACT PULLED THE VEHICLE OVER TO A MALL PARKING LOT AND LATER MANAGED TO DRIVE TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THEY PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO BRING THE VEHICLE TO KEY HYUNDAI OF MILFORD (566 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 877-6820). THE VEHICLE WAS TAKEN TO THE SAME DEALER ON AUGUST 8, 2018 TO BE REPAIRED PER AN UNKNOWN RECALL. AT THAT TIME, THE CONTACT WAS INFORMED THAT THE ENGINE PASSED THE TEST; THEREFORE, THE ENGINE DID NOT NEED TO BE REPLACED. THE RECALL INCLUDED A WARRANTY EXTENSION UP TO 120,000 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 146,000.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED UNDER RECALL AND THE THROTTLE BODY WAS ALSO REPLACED. *TR
Engine, Nov 30, 2019
WAS DRIVING DOWN THE ROAD AT REGULAR SPEED 55MPH WHEN THE CAR QUIT WITH OUT ANY LIGHTS COMING ON OR ANY WEIRD NOISE AFTER WE GOT OFF THE ROAD WE TRIED STARTING IT AGAIN BUT NOTHING HAPPENED SO WE HAD IT TOWED TO THE NEAREST GARAGE WHERE WE WAS TOLD THE MOTOR WAS LOCKED UP. IT HAS AROUND 124,000.SEEMS TO ME THAT THIS IS A OCCURRING PROBLEM WITH THIS MOTOR AND DO NOT UNDERSTAND HOW THEY PICK AND CHOOSE WHICH ONES ARE RECALLED. SO WHAT'S A PERSON SUPPOSED TO DO WHEN IT'S YOUR ONLY TRANSPORTATION AND YOUR ON A FIXED INCOME.
Engine, Nov 25, 2019
TOOK VEHICLE FOR A RECALL UPDATE.TO HYUNDAI OF NAPLES FLORIDA .THEY SAY ITS REPAIRED BUT THE VEHICLE GOES INTO A LYMPH MODE WHILE DRIVING , LOSES ALL ACCELERATION POWER. ALMOST HAD A TRAFFIC ACCIDENT DUE TO LACK OF ACCELERATION.DEALER SAYS ITS OK TO DRIVE. I SAID NO ITS NOT. SERVICE CONSULTANT DROVE IT AND EXPERIENCED THE SAME SYMPTOM. THEY HAVE HAD MY VEHICLE FOR OVER TWO MONTH AND THEY CAN REPAIR IT. STILL IN THERE POSSESSION.11/25/19.
Engine, Nov 20, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING THE VEHICLE, AN UNKNOWN NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD FAILED. THE CONTACT MENTIONED THAT THE ENGINE SENSOR WAS PREVIOUSLY REPAIRED AT POHANKA HYUNDAI (1770 RITCHIE STATION CT, CAPITAL HEIGHTS, MD 20743, (301) 899-0480). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Engine, Nov 8, 2019
THE RECALL FOR HYUNDAI, CAMPAIGN953 WAS TO INSTALL ENGINE SOFTWARE UPDATE FOR ALL SONATA VEHICLES FROM 2011-2018 WITH A 2.4L GDI. I HAD THE ENGINE RECALL SOFTWARE UPDATE DONE ON 3/26/19. THIS WAS INTENDED AS A WARNING SYSTEM IN THE EVENT OF ENGINE FAILURE. ON 4/15/19, WHILE DRIVING ON THE FREEWAY IN LOS ANGELES, MY ENGINE SEIZED UP, AND PUT MY LIFE AT RISK. THE SOFTWARE UPDATE DID NOT WORK, AND THERE WAS NO WARNING AT ALL. IF I HAD NOT BEEN IN THE RIGHT LANE, AND ABLE TO STEER OVER INTO A VERY NARROW SHOULDER OF THE FREEWAY, I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. THE CAR WAS TOWED TO MY MECHANIC'S LOT NEAR ME, SINCE IT WAS A SUNDAY EVENING, AND HYUNDAI WAS NOT OPEN. THE NEXT DAY, MY MECHANIC DID START THE CAR, AND SAID IT SHOULD BE FINE TO DRIVE IT THE SHORT DISTANCE TO THE HYUNDAI DEALER, LESS THAN 2 MILES AWAY, SINCE IT WAS A WARRANTY SITUATION. I GOT ONE BLOCK, AND THE ENGINE SEIZED UP AGAIN. I HAD IT TOWED THE 2 MILES TO THE DEALER. THEY DISCOVERED THE ENGINE HAD TO BE REPLACED, WHICH TOOK ALMOST 4 WEEKS. NO EXPLANATION OF THE SOFTWARE UPDATE FAILURE. SINCE GETTING THE CAR BACK ON MAY 7,2019- I HAVE HAD TOTAL ANXIETY, AND FEAR THE SAME ISSUE COULD HAPPEN. I HAD A SEVERE PANIC ATTACK ON THE FREEWAY ON MAY 10, THAT WAS TERRIFYING, AND A FRIEND HAD TO STAY ON THE PHONE WITH ME UNTIL I GOT TO WORK. I HAVE CONTACTED THE HYUNDAI CORP. LEGAL DEPT. THROUGH AN ATTORNEY, AND THERE HAS BEEN NO SATISFACTION IN COMPENSATION OR CONSIDERATION FOR THE FACT THAT DUE TO THEIR FAULTY ENGINE, AND RECALL SOFTWARE FAILURE, THEY PUT MY LIFE AT RISK! THE CUSTOMER CARE DEPT. IS THE WORST I HAVE EVER EXPERIENCED WITH ANY COMPANY, AND I AM NOW AT EXTREME FINANCIAL LOSS. THE RE-SALE VALUE HAS PLUMMETED, AND I NOW HAVE FINANCIAL STRESS BEING FORCED TO GET ANOTHER CAR I FEEL SAFE IN. I HAVE LOST TOTAL CONFIDENCE IN HYUNDAI. THIS WAS A TERRIBLE NIGHTMARE THAT IS NOT BEING RESOLVED! HELP!
Engine, Nov 7, 2019
THE ENGINE COMPLETELY SHUTS OFF WHILE DRIVING AND/OR AT A STOP. ALL THE LIGHTS IN THE DASHBOARD COME ON. THIS HAS HAPPENED ON THE FREEWAY, ON THE STREETS, WHEN I PULLED INTO MY DRIVEWAY, AND PARTIALLY ON A TRAIN TRACK. THE ATTACHED PICTURE IS JUST OF ONE OF MOMENTS I CAPTURED ON VIDEO WHEN THE ENGINE DIED.
Engine, Nov 4, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE ENGINE SEIZED. THE VEHICLE WAS PUSHED OFF THE ROAD TO THE SHOULDER BY A HIGHWAY POLICE VEHICLE. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED THE CONTACT OF AN UNKNOWN RECALL AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MECHANIC STATED THAT THE MOTOR LOCKED UP AND THE MANUFACTURER WAS AWARE OF THE FAILURE. FIVE STAR HYUNDAI OF MACON (3010 RIVERSIDE DR, MACON, GA 31210, (478) 345-8927) INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEIR FACILITY TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 175,000. *PM CONSUMER STATED DEFECTIVE PARTS WERE AVAILABLE AT THE DEALER.*JB
Electrical system, Engine, Nov 3, 2019, fire
DRIVING CAR IT JUST DIED NO DASH LIGHTS CAME ON TRIED TO CHARGE START IT DID NOT WORK REPLACED BATTERY SOON AS CAR TRIED TO START SMOKE EVERYWHERE SMELL OF BURNING WIRES
Electrical system, Engine, Nov 1, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING ON AN EXIT RAMP, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT WAS ABLE TO STEER THE VEHICLE AND COAST TO THE SIDE OF THE ROAD. AFTER WAITING FOR TEN MINUTES, THE CONTACT RESTARTED THE VEHICLE, BUT IT SHUT OFF FOUR TIMES BEFORE HE REACHED HIS DESTINATION. THE VEHICLE WAS TAKEN TO SHEEHY HYUNDAI OF WALDORF (2910 CRAIN HIGHWAY, WALDORF, MD 20601, (301) 812-3318) WHERE IT WAS KEPT FOR A MONTH AND THE BATTERY WAS REPLACED. THE CONTACT WAS ABLE TO GET A LOANER VEHICLE AFTER MUCH HASSLING. THE FAILURE RECURRED FOUR WEEKS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Oct 30, 2019
DRIVING DOWN THE ROAD AT ABOUT 55 MPH AND THE CAR QUIT DIDN'T MAKE NO NOISE OR ANYTHING WOULDN'T START BACK SO HAD IT TOWED TO THE NEAREST GARAGE AND THEY SAID THE MOTOR WAS LOCKED UP
Engine, Oct 28, 2019
KNOCKING SOUND FROM ENGINE AN NO GETTING GAS FLOW
Engine, Oct 24, 2019
I WAS DRIVING AT ABOUT 30 MPH, I CAME TO A TURN AND WHEN I SLOWED DOWN I LOST POWER FROM THE ENGINE. THE RADIO AND HEADLIGHTS STILL FUNCTIONED FOR A WHILE AFTER BUT EVENTUALLY WENT OUT. ENGINE BURNS OIL FASTER THAN ANY OTHER CAR I HAVE OWNED, ALSO SINCE I HAVE BEEN DRIVING THIS CAR OIL IS USUALLY ALWAYS BURNT OR BLACK FROM PREVIOUS OIL CHANGE.
Engine, Oct 22, 2019
WE WERE DRIVING DOWN THE HIGHWAY DOING 65-70 MPH WE THE THE ENGINE JUST STOPPED OUT OF NO WHERE. I AM GLAD WE WEREN'T HIT BY A SEMI AND KILLED .WE MADE IT TO THE SHOULDER AND CALL USAA. THE CAR WAS TOWED HOME THEN TO THE DEALERSHIP THE NEXT MORNING BECAUSE OF IT BEING A SUNDAY. I WAITED ALL DAY , THEN I CALLED THEM SEEMS THE ENGINE HAD SEIZED, THEY WEREN'T SURE WHY . THEY SENT IT INTO HYUNDAI AND EIGHT DAYS LATER I STILL HAVEN'T GOTTEN AN ANSWER.
Suspension, Electrical system, Engine, Oct 17, 2019
MY LIGHTS HAVE BEEN CONTINUALLY BLOWING FOR WELL OVER A YEAR ALMOST 2.EVERY 2 OR SO MONTHS I VE HAD TO REPLACE THEM.DEALER SAID THEY COULDNT DO ANYTHING IM STILL REPLACING BULBS.TJE CONTROL ARM ON THE PASSENGER SIDE GABE ME PROBLEMS .WAS TLOD WARRANTY WAS OUT JAD TO PAY FOR REPAIRS.WAS DRIVI.G THE CAR IT JUST QYOT ON ME AND STARTED SMOKING .WOULD NOT CRANK.TOOK TO AUTO SHOP SAID IT WAS HJE MOTOR