2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
773 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Oct 17, 2019
I TOOK MY CAR IN TO THE HYUNDIA DEALERSHIP FOR A RECALL FOR HEAVY OIL CONSUMPTION; THEY TOLD ME THE CATALYTIC CONVERTER WENT OUT BECAUSE IT WAS CLOGGED, I TOLD THEM IF IT WAS CLOGGED IT WAS DUE TO THE OIL LOSS THAT MADE IT WAY INTO THE CATALYTIC CONVERTER. THE HYUNDIA CORPORATION REFUSED TO FIX THE ENGINE OR CATALYTIC CONVERTER.
Engine, Oct 12, 2019
AFTER HAVING THE CAR SERVICED AND ANY APPLICABLE RECALLS DONE AND BEING TOLD OUR CAR WAS SAFE AND DID NOT NEED AN ENGINE REPLACEMENT, IN MAY. IN SEPTEMBER ARE CAR BEGIN TO KNOCK IN THE ENGINE COMPARTMENT WE WENT AND IT NEEDED THE ENGINE TO BE REPLACED PUT IN ANOTHER ENGINE AND IT WOULDN'T WORK SO THEY HAD TO PUT IN ANOTHER. SO EVEN AFTER OUR CAR WAS CLEARED BY ONE HYUNDAI FACILITY IT STILL NEEDED TWO ENGINE REPLACEMENTS. IMMEDIATELY AFTER THE CAR WAS RETURNED THE AIR CONDITIONER BEGIN TO FAIL BECAUSE OF SOMETHING DURING THE ENGINE REPLACEMENT. HYUNDAI HAS BEEN LESS THAN FORTHCOMING AND VERY DIFFICULT ABOUT GETTING ALL THIS FIXED CORRECTLY. WE ARE STILL ATTEMPTING TO GET HYUNDAI TO CORRECT WHATEVER WAS INCORRECTLY DONE. THE CAR WAS OBVIOUSLY IN MOTION AT THE TIME.
Engine, Oct 8, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE WHEN THE ENGINE WAS STARTED. AS TIME WENT ON, THE VEHICLE BEGAN TO LOSE ACCELERATION, THE RPMS DECREASED, AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Engine, Sep 26, 2019
I PURCHASED MY VEHICLE FROM CJ AUTO LOANS AND FINANCED THROUGH CREDIT ACCEPTANCE BACK IN OCTOBER OF 2018. I WAS NOT INFORMED FROM NEITHER CREDIT ACCEPTANCE NOR CJ AUTO LOANS THAT THE CAR HAD A ENGINE RECALL. IN JUNE OF 2019 THE CAR WOULD NOT START OR TURN OVER AFTER BEING PARKED AT A FRIENDS HOUSE. I GOT THE CAR TOWED TO MY MECHANIC WHERE HE INFORMED ME THAT THE CAR ENGINE CEASED. WHEN I PURCHASED THE CAR I ALSO PURCHASED A VEHICLE WARRANTY. THE WARRANTY CAME TO LOOK AT THE VEHICLE AND INFORMED ME THAT THEY COULD NOT FIX THE CAR. BUT, I WAS NEVER INFORMED FROM THE WARRANTY COMPANY THAT THE ENGINE HAD A RECALL FOR THE MAKE YEAR AND MODEL OF THE CAR. I HAVE LOST LOTS OF MONEY AND EVEN WAS WAS FORCED TO DO A VOLUNTARY REPO.
Engine, Sep 25, 2019
I WAS DRIVING MY CAR AT APPROX 50MPH IN TRAFFIC. I GAVE THE ENGINE GAS AS I CHANGED LANES INTO AN EXPRESS LANE. IN THE MIDDLE OF CHANGING LANES, THE ENGINE SHUTS DOWN AND THE DASHBOARD LIGHTS UP (BATTERY, OIL, ENGINE, ETC.). HAD THE CAR TOWED HOME TO INSPECT. UNABLE TO LOCATE ANY PROBLEMS. CAR CURRENTLY AT DEALERSHIP AWAITING INSPECTION. I WAS NEVER INFORMED OF A RECALL, OR THAT THIS PROBLEM IS SO COMMON. PLEASE HELP US!!!
Steering, Engine, Sep 25, 2019
1. STEERING WHEEL: MAKES A CLICKING NOISE WHEN MAKING ANY TURN; SOUNDS LIKE LOOSE CHANGE 2. CAR STOPS WHILE DRIVING: AS I WAS DRIVING THE CAR SHUT DOWN ON ME, ONLY THING WORKING WAS THE ELECTRIC (RADIO STILL PLAYS)
Engine, Sep 23, 2019
I'M LEASING MY CAR AND I HAVEN'T HAD IT A TOTAL YEAR YET, I WAS DRIVING ON MY WAY TO WORK AT 10:50PM AND ALL MY DASH BOARDS LIGHTS CAME ON AND MY CAR ALSO SLOWED DOWN I TRIED HITTING THE GAS AND NOTHING HAPPENED. I WAS ON THE HIGHWAY AND THANK GOD IT WAS A GAS STATION I COULD PULL INTO AND BY THE TIME MADE IT INTO THE GAS STATION MY CAR TURNED JUST STOPPED COMPLETELY MY STARTER HAS GONE OUT , AND NOW MY ENGINE IS LOCKED UP!! I HAD TO GET IT TOWED HOME II WANT TO KNOW IF THERE HAS BEEN A RECALL ON MY CAR!
Engine, Sep 17, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Power train, Other or unspecified, Engine, Sep 16, 2019
I WAS DRIVING MY CAR HOME FROM WORK AND ALL OF A SUDDEN MY CAR JERKED AND THE RPM GUAGE WENT TO ZERO AND THE AIR CONDITIONER STOPPED AND THE LOSS OF TRACTION LIGHT CAME ON UPON KILLING THE CAR AND RESTARTING IT IT DROVE FINE WITH NO PROBLEM. TOOK IT TO DEALER TO INSPECT AND TO CHECK AND FIX RECALLS AND WAS TOLD THAT THEY CHANGED THE OIL FOR THE RECALL ON MY VEHICHLE AND THEY COULD NOT FIND ANYTHING WRONG WITH CAR SINCE IT WAS NOT ACTING UP AT THAT TIME. WEEK LATER IT DONE IT AGAIN AND TOOK TO DEALERSHIP TO CHECK AND WAS TOLD IT CAME WITH CODE FOR CRANKSHAFT SENSOR AND 10 MINUTES LATER WAS TOLD THAT WAS NOT THE PROBLEM IT WAS A FAULTY ECM AND REPLACED IT. A WEEK LATER DONE THE EXACT SAME THING AND THEY COULD NOT FIND ANYTHING WRONG AFTER KEEPING IT FOR A MONTH. TOOK THE CAR TO ANOTHER AUTO MECHANIC AND WAS TOLD THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH CAR UNLESS IT WAS ACTING UP. NOW HERE I AM DRIVING A CAR THAT WILL ACT UP OCCASIONALLY AND NOW IT SEEMS THAT IT GETTING WORSE WHEN I STOPPED AND STARTED UP A HILL IT SOUNDED LIKE METAL ON METAL CLANGING AND HAVE VERY SUSPICIOUS FEELING IT HAS SOMETHING TO DO WITH THE GDI ENGINE RECALL BUT CANT GET ANYONE TO FIGURE OUT WHAT IT IS SINCE IT'S SO HARD TO DRIVE A CAR ACTING UP IN CITY LIMITS WHEN IT DOES NOT WANT TO GO UNLESS YOU GOT THE GAS PEDAL TO THE FLOOR. UNSURE IF IT IS RECALL OR SOMETHING ELSE AND DEALERSHIP DONT KNOW HOW TO FIX
Engine, Sep 7, 2019
SLOW DETEARATING ABILITY TO MAINTAIN HIWAY SPEED. LITERALLY IN A MATTER OF 1/2 HOUR MOTOR BECAME NOISY/VIBRATING...EVENTUALLY BECAME UNRESPONSIVE AND HAD TO HOPE TO GOD I COULD MAKE IT TO A TOWN. I WAS STRANDED IN MIDDLE OF KS. CHEAPEST TOW WAS $800 TO GET DEALERSHIP...FOUND OUT I'M NOT ALONE...
Vehicle speed control, Engine, Sep 6, 2019
ABOUT 3 WEEKS AGO AROUND 6AM I WAS DRIVING TO WORK WHILE ON THE HIGHWAY WHEN SUDDENLY THE CHECK ENGINE LIGHT POP UP AND THE THROTTLE PEDAL WENT DOWN AND IT WON'T PEDAL OR MOVE NO MORE. DIDN'T KNOW WHAT WAS GOING ON UNTIL MY CAR WAS TOWED THE DEALERSHIP PLACE WHERE I WAS TOLD IS A RECALL. TWO WEEKS AFTER I WAS CALLED THAT MY CAR IS READY AND GOOD TO GO BUT UNFORTUNATELY BEFORE THE CAR GOT TO MY PLACE THE CHECK ENGINE LIGHT IS BACK ON AND THE ACCELERATOR PEDAL DON'T MOVE NORMALLY AGAIN, WHEN YOU ARE ON MOTION AND YOU TRY TO CHANGE LANE OR OVERTAKING THE PEDAL WON'T MOVE UNTIL YOU FORCE IT WITH PRESSURE AND IF YOU HAPPEN TO BE AT TRAFFIC LIGHTS THE SAME THING WILL HAPPEN, THE CAR DON'T MOVE NORMAL AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND EXPLAIN WHAT HAPPENED TO THEM AGAIN AND THEY TOOK THE CHECK ENGINE LIGHT OFF THAT IT SHOULD BE FINE AFTER BUT ALAS THE PROBLEM IS WORSENING DAY IN DAY OUT AND MY SAFETY IS ON THE LINE NOW. INITIALLY I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE BUT I REALIZED THEY DIDN'T REPLACE THE ENGINE INSTEAD SOME PARTS WERE REPLACED AND THAT MAKES IT WORSE THAN BEFORE. DRIVING THE CAR NOW IS AT THE HIGH RISK FOR ME OR OTHER ROAD USERS BECAUSE I DON'T KNOW WHAT COULD HAPPEN NEXT. THE CHECK ENGINE LIGHT IS STILL ON AND THE PEDAL STILL NOT MOVING WELL AND ESPECIALLY WHEN YOU ARE MOVING UPHILL. PLEASE I WILL LIKE THIS TO BE INVESTIGATED BECAUSE I DON'T IF OTHER PEOPLE HAVE EXPERIENCE SIMILAR PROBLEM.
Engine, Sep 5, 2019
I WAS DRIVING DOWN A CITY STREET WHEN ALL OF A SUDDEN MY 2013 HYUNDAI SONATA STOPPED ON ME. IT WAS LIKE THE ENGINE CUT OFF, ALL THE CAR LIGHTS CAME ON--THE CHECK ENGINE LIGHT, EPS LIGHT, ETC. ALL THE LIGHTS CAME ON AT ONCE AND THE DRIVING WHEEL LOCKED ON ME, IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL AT ALL. I WAS PRESSING ON THE ACCELERATION PEDAL BECAUSE THE CAR WAS STOPPING IN THE MIDDLE OF A CITY STREET WHERE OTHER CARS WERE PASSING BY ME. HOWEVER, I WAS UNABLE TO ACCELERATE OR PRESS ON THE BRAKES ON THE CAR, I WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. ONCE THE CAR WAS ON THE SIDE OF THE ROAD, I TRIED TO CRANK THE CAR BACK UP WITH NO LUCK. I WAS ABLE TO GET THE CAR "ON"--AS IN BEING ABLE TO LISTEN TO THE RADIO BUT THE CAR WOULD NEVER FULLY TURN OVER. WHEN TRYING TO GET THE CAR TO CRANK UP I BEGAN TO NOTICE SMOKE COMING FROM ENGINE AND A SPARK COMING FROM THE ENGINE WOULD LIGHT UP A LITTLE EVERY TIME I TRIED TO GET THE CAR TO TURN OVER. I ALSO NOTICED THAT THE HOOD OF THE CAR ALSO SMELLED LIKE BURNT METAL WHEN I WAS ABLE TO GET THE CAR ON THE SIDE OF THE ROAD EVEN BEFORE I TRIED TO RESTART MY CAR AFTER IT CUT OFF ON ME. THE ENGINE COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. ALL MY MAINTENANCE AND SERVICES WITH MY 2013 HYUNDAI SONATA WERE UP TO DATE. I HAD GOT MY CAR SERVICED LESS THAN A MONTH AGO BEFORE THIS HAPPENED TO ME, THE ENGINE SEIZED. AFTER REPEATEDLY TRYING TO START THE CAR WITH NO LUCK. I HAD TO CALL AAA TO COME AND TOW MY CAR.
Engine, Aug 23, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 62 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THE VEHICLE STARTED TO VIBRATE ABNORMALLY, FAILED TO RESPOND, AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO LEE HYUNDAI OF GOLDSBORO (LOCATED AT 304 N OAK FOREST RD, GOLDSBORO, NC 27534, (866) 789-1488), BUT HAD NOT YET BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,800.
Engine, Aug 21, 2019
WHILE DRIVING ALONG A MAJOR ROADWAY AT 60 MPH, THE VEHICLE SIMPLY SHUT OFF AND MUCH OF THE LIGHTS SUCH AS CHECK ENGINE, ETC LIT UP. I LOST ALL POWER AND BRAKES AND COASTED TO A SIDE STREET. THE CAR WOULD NOT START AGAIN AND BEGAN HEAVY SMOKING. I HAD IT TOWED TO MY MECHANIC WHO STATED THE ENGINE HAD LOCKED UP. THERE WERE NO WARNING SIGNS, CHECK ENGINE LIGHT, OR ANY OTHER INDICATION THERE WAS A PROBLEM.
Engine, Aug 12, 2019
THE ENGINE IS KNOCKING AND HESITATING ON ACCELERATION.
Electrical system, Other or unspecified, Engine, Aug 3, 2019
PURCHASED USED 2013 HYUNDAI SONATA HYBRID ON 1/18/2019. ON 5/22/19 HAD OIL CHANGED & REQUESTED DIAGNOSTIC DUE TO ACCELERATOR ISSUES AND HITTING HIGH SPEED BUMP. SAME ISSUE OCCURRED ALONG WITH CAR NOT STARTING ON 5/28 AND BROUGHT CAR TO DEALER ON 5/29/19. DEALER COULD NOT REPEAT ISSUE BUT REPLACED BATTERIES IN BOTH KEY FOBS. DROVE CAR TO CT (FROM NC) ON 7/12/19. CAR WAS FINE EXCEPT THE A/C WAS NOT COOLING WELL. TURNED CAR OFF & LET SIT FOR 10 MINS. IT WAS BETTER. ON 7/18/19 MY 17 YO WAS IN MOTION ON BUSY INTERSTATE 91 SOUTH IN CT. CAR DECELERATED & ALARMS RANG OUT. A WARNING ADVISED "HYBRID BATTERY FAILURE" & "SAFELY PULL OVER". SHE WAS ABLE TO DRIVE TO THE SIDE. HIGHWAY SAFETY PATROL CAME & ADVISED HER TO START CAR AGAIN. LIGHTS CAME ON BUT ENGINE WOULD NOT. HAD CAR TOWED TO LIA HYUNDAI IN ENFIELD, CT. CALLED 7/19, LEFT MESSAGE RTC. I ASKED FOR MANAGER WHO ADVISED THE SAME & SAID HE WOULD HAVE TO RUN A DIAGNOSTIC TO SEE WHAT WAS WRONG. I CALLED HYUNDAI MOTOR AMERICA & GOT A TICKET NUMBER. WAS TOLD THAT IF IT WAS THE BATTERY THEY "MAY BE WILLING TO PAY AND MAY BE WILLING TO TOW CAR BACK TO NC ONCE COMPLETED" AGAIN IF APPROVED. NEED TECH TO SUBMIT A WORK ORDER REQ AND SPECIAL TOW REQUEST IF PRIOR AUTHORIZATION WAS APPROVED. ON 7/22 A DIAGNOSTIC WAS RAN & SENT TO HMA SHOWING HYBRID BATTERY NEEDS TO BE REPLACED. I CALLED HMA & WAS GIVEN A NATIONAL TEAM TICKET. SERVICE MANAGER RICH CALLED ON 7/29 ADVISING HYUNDAI IS REQUIRING MORE TESTS & WANTS PICTURES. HE CALLED BACK TO ADVISE THAT HYUNDAI IS NOW TELLING HIM TO JUST REPLACE THE SAFETY PLUG & RELAY SWITCH. ADVISED HYUNDAI WOULD PAY 60% AND WE WOULD NEED TO PAY 40%. COST WAS $1000 BUT PART NEEDED TO BE ORDERED. CAN'T GUARANTEE THAT IT WILL WORK. I SPOKE TO NICOLETTE ON 7/29. WAS TOLD THEY WOULD ONLY PAY THE 60% AS A GOOD WILL GESTURE. CAR PURCHASED IN JANUARY 2019 AT 96610 MILES & ONLY DROVE TILL 104513.
Suspension, Exterior lighting, Engine, Jul 31, 2019
MOST OF THE COMPLAINTS DESCRIBE IS THE EXACT SAME THING HAPPENING TO MY VEHICLE ENGINE REPAIR 2 TIMES .BREAK LIGHTS BURNED REPLACED BY AUTO ZONE LOWER CONTROL ARM AND TIRE ROD IN OUTER REPLACED IT IS SO STRESSFUL HARD TO EVEN TALK ABOUT .
Engine, Jul 29, 2019
I WAS DRIVING MY CAR AND STOP AT THE RED LIGHT THEN THE CAR DIED. SMOKE WAS COMING FROM THE ENGINE. THE MOTOR WILL NOT TURN OVER. THE CAR WILL NOT CRANK. THESE PAST FEW MONTHS THE ENGINE DISAPPEARED BEFORE NEXT SCHEDULED OIL APPOINTMENTS. THERE IS A CLUCKING NOISE IN THE ENGINE AT TIMES. THIS HAPPEN ON JULY 4TH 2019.
Engine, Jul 24, 2019
TAKATA RECALL IM DRIVING ON SMALL ROAD ABOUT TO MAKE A LEFT TURN IN MY 2013 HYUNDAI SONATA CAR COMPLETELY SHUT OFF DASHBOARD LIGHT BLINKING LIKE THE CARS BATTERY WENT DEAD. MADE A SLIGHT TICKING NOSE WHEN I TRIED TO RESTART CAR WOULD NOT START. HAD TO DISCONNECT THE BATTERY FOR THE CAR LIGHT TO STOP BLINKING.
Exterior lighting, Engine, Fuel/propulsion system, Jul 18, 2019
SINCE BUYING THIS CAR AS 2ND OWNER I HAVE REPLACED THE REAR BRAKE BULB 5 TIMES IN 1 YR. THE WIRING SEEMS TO BE THE ISSUE. LAST WEEK CAR LITERALLY DOESN'T START WHEN TRYING TO IT SPUTTERS AND THEN I HAVE TO CUT IT OFF TO GO FINALLY GET IT TO START. TODAY IT TURNED OVER BUT SPUTTERING CONTINUES 2 MORE TIMES WHEN TRY TO TO START, THEN 3RD TIME IT CRANKS.
Engine, Jul 16, 2019, fire
WHILE DRIVING DOWN THE HIGHWAY TODAY, MY ENGINE DIED. I WAS ABLE TO COAST OFF THE HIGHWAY AND ONTO A FRONTAGE ROAD. I TRIED TO RESTART MY VEHICLE WITHOUT SUCCESS. I OPENED THE HOOD TO LET OTHER DRIVERS KNOW I WAS STRANDED. WITHIN A COUPLE OF MINUTES I NOTICED A BURNING SMELL THEN FLAMES COMING FROM MY ENGINE. I CLOSED THE HOOD HOPING IT WOULD PUT OUT THE FIRE. UNFORTUNATELY IT DID NOT. I HAVE PHOTOS AND VIDEOS OF THE SMOKE, THEN FIRE AND EVENTUALLY THE FIRE DEPARTMENT PUTTING OUT THE FIRE. I PERFORMED A GOOGLE SEARCH AND FOUND AN APRIL 2019 CAR AND DRIVER ARTICLE STATING THE NHTSA IS INVESTIGATING THE EXACT SAME THING. FEEL FREE TO CONTACT ME FOR FURTHER DETAILS.
Electronic stability control (ESC), Engine, Jul 15, 2019
HYUNDAI HAS CREATED A LOT OF PROBLEMS SINCE BUYING THIS CAR IN MY LIFE. I HAVE HAD 3 RECALLS CORRECTED AND RECENTLY GOT A MOTO REPLACEMENT AFTER ALMOST KILLING MYSELF DRIVING DOWN THE HIGH WAY AND MY CAR SHUTTING OFF ON ME. ALSO, YOU CAN DRIVE FROM MY JOB AND HOUSE AND FIND 3-4 SONATA'S WHO HAVE BRAKE LIGHTS OUT. THIS IS RIDICULOUS. PLEASE DO SOMETHING ABOUT THIS!!!!
Steering, Engine, Fuel/propulsion system, Jul 14, 2019, fire
IN THE EVENING OF 07/11/2019 I WAS DRIVING MY 2013 HYUNDAI SANTA ON THE BISHOP FORD EXPRESSWAY, WHEN SMOKE BEGAN TO COME OUT OF THE HOOD. I PULLED OVER TO THE SHOULDER, AND AT THAT TIME , MY CAR WAS COMPLETELY FILLED WITH BLACK SMOKE, AND THE BRAKES COMPLETELY FAILED, FOOT WENT RIGHT TO THE FLOOR. THE CAR COASTED UNTIL IT FINALLY STOPPED. BY THIS TIME, THE CAR WAS IN FIRE. I WAS ABLE TO EXIT BEFORE IT COMPLETELY ENGULFED IN FLAMES. THERE WAS NO WARNING TO ME THAT THIS CAR WAS GOING TO START ON FIRE. I HAD THE ENGINE REPLACED 2 YEARS AGO BECAUSE OF ENGINE FAILURE. TWO ENGINES IN 6 YEARS IS DEFINITELY NOT NORMAL. I COULD HAVE BEEN KILLED IN THAT CAR.. HYUNDAI NEEDS TO TAKE RESPONSIBILITY.
Engine, Jul 2, 2019
I PUT A COMPLAINT IN ON THE 19TH OF JUNE 2019 MY 2013 HYUNDAI SONATA HAD STOPPED ON ME IN THE MIDDLE OF TRAFFIC ON MY WAY HOME FROM WORK. MY HUSBAND AND I HAD THE CAR TOWED HOME AND THEN I CALLED HYUNDAI OF ROCKWALL TEXAS THEY TOWED MY CAR FROM MY HOUSE ON THE 22ND OF JUNE AFTER DAYS LATER THEY CALL ME BACK THAT MONDAY 24TH OF JUNE AND TOLD ME THAT THEY WOULD HAVE TO ANALYZE MY CAR AND THEY WILL CALL ME BACK THEY CALLED ME BACK THE NEXT DAY WHICH WAS A TUESDAY AND TOLD ME THAT MY ENGINE HAS SEIZED SO THEY GAVE ME A LOANER CAR, CALLED ME BACK ON FRIDAY LEFT ME A MESSAGE. ON MY WAY TO WORK ON SATURDAY THE 22ND OF JUNE I RECEIVED ANOTHER CALL FROM THE SERVICE GUY BY THE NAME OF SAM HE TOLD ME THAT HE HAD CALLED ON FRIDAY AND I DIDN'T LISTEN TO THE MESSAGE, HE TOLD ME ON THE SATURDAY 22ND THAT MY CAR WAS READY TO BE PICKED UP IT WAS RUNNING. I WENT OVER AFTER WORK TO RETURN THE LOANER CAR ON SATURDAY JUNE 29TH 2019, RECEIVED MY CAR DROVE THE CAR HOME GOT BACK IN THE CAR ON SUNDAY 30TH OF JUNE WENT TO THE STORE RETURN BACK TO MY CAR AND MY CAR WOULDN'T SAY A WORD IT WOULDN'T START! SO ON MONDAY JULY 1ST I CALL HYUNDAI OF ROCKWALL BACK AGAIN TELL THEM MY SITUATION ABOUT MY CAR NOT STARTING AT ALL. AND THE GUY IN THE SERVICE DEPARTMENT SAM STATED TO ME THAT HE WAS SEEING IF YOU CAN GET A TOW TRUCK TO PICK IT UP FOR THE SECOND TIME IN A DAY OF HAVING THE CAR OUT OF THE SHOP. BUT AS OF RIGHT NOW MONDAY JULY 1ST MY CAR IS STILL SITTING IN THE FRONT OF MY HOUSE WON'T START! HYUNDAI OF ROCKWALL TEXAS HAVE NOT PICKED UP MY CAR.
Engine, Jun 25, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED FOLLOWED BY A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WOULD NO LONGER ACCELERATE AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND HYUNDAI ASHEVILLE (860 TUNNEL RD, ASHEVILLE, NC) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.