2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
773 reports, newest first. Show all
Engine, Jun 19, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND STALLED SUDDENLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INDICATED THAT NO OIL WAS PRESENT IN THE ENGINE. PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED FOR A FAULTY STARTER AND ENGINE TURBO CHARGER BY AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,678.
Engine, Jun 18, 2019
2013 HYUNDAI JUST DIED WHILE DRIVING DOWN A MAJOR ROAD ON MY WAY HOME FROM WORK HAD TO BE TOWED HOME AT 11:30 PM ON THURSDAY JUNE 13TH. THEM ON SATURDAY HAD TO HAVE IT TOWED FROM OUR HOUSE TO HYUNDAI OF ROCKWALL. WHERE I CALLED THEM ON MONDAY THE 17TH OF JUNE AND THEY STATED TO ME THE MOTOR HAS SEIZED AND THEY WOULD HAVE TO ANALYZE THE ENGINE AND TAKE PICTURES AND GET APPROVE TO FIX OR REPLACE THE ENGINE. I HAVE RESEARCHED AND RESEARCHED I CAN'T BELIEVE SO MANY PEOPLE HAVE AND HAD THE SAME PROBLEM WITH THEIR ENGINE, HOW CAN THIS BE UNLESS SOMETHING IS DEAD WRONG WITH THE ENGINES IN NOT ONLY OUR CAR BUT THOUSANDS IF NOT MILLIONS. NOT SURE ABOUT EVERYONE ELSE BUT WE NEED OUR CAR FOR WORK. AND HAVING TO PAY PEOPLE TO TAKE USE TO AND FROM WORK IS NOT FUN TO US AT ALL .WE LIVE IN ROYSE CITY TEXAS AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD ON ME TRIED TO START IT UP AND SMOKE COMING FROM UNDER THE HOOD AND SMELLED LIKE WIRES WAS BURNING AND I GOT OUT OF THE CAR QUICKLY AFRAID OF IT CATCHING ON FIRE. IN GREENVILLE TEXAS WATCH IS 21 MILES FROM HOME NO FUN OUT AT NIGHT ALONE UNTIL THE TOW TRUCK ARRIVED.
Engine, Jun 6, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE DECELERATED AND THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. THE FAILURE OCCURRED OFTEN AND THE VEHICLE WOULD LOSE POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT HAD TO WAIT TWENTY MINUTES TO RESTART THE VEHICLE AND DRIVE HOME SAFELY. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI OF MONTGOMERY (2820 EASTERN BLVD, MONTGOMERY, ALABAMA 36116, 800-399-6869), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANIC KEPT THE CONTACT'S VEHICLE AND WOULD NOT GIVE IT BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNKNOWN.
Electronic stability control (ESC), Engine, Jun 5, 2019
VEHICLE IS INTERMITTANTLY CUTTING OUT WHILE DRIVING OR AT A STOP. 88K MILES MULTIPLE EVENTS WITHIN DAYS NOW. ESC COMES ON AND WON'T TURN OFF SINCE WARM WEATHER ARRIVING. NORMAL DRY RUNNING CONDITIONS. LOSS OF POWER TO DRIVETRAIN. ACCELERATOR DEPRESSED CAUSES LOUD ABNORMAL TIN RINGING SOUND FROM ENGINE COMPARTMENT. HAVE TO PULL THE CAR OVER TO SHUT OFF AND RESTART. CONDITION OCCURS WHETHER ESC SWITCH IS ON OR OFF. MANUAL SHIFTING IS DISABLED. TRANSMISSION FEELS JERKY JUST BEFORE. ESC EVENT SEEMS TO OCCUR MOSTLY WHEN ACCELERATOR IS RELEASED UP TO A STOP OR CRUISING. RELEASE OF ACCELERATOR, TRANS JERKS, ESC ENGAGES BUT WON'T RELEASE TILL CAR IS RESET. VEHICLE UNDERWENT A RECALL CAMPAIGN FOR A BAD TRANSMISSION TEMP SENSOR CABLE RECENTLY. DEALER SAYS NO CODE, NO FIX POSSIBILITY. CAR OCCASIONALLY SMELLS LIKE BURNING RUBBER.
Electrical system, Electronic stability control (ESC), Engine, Jun 1, 2019
I STARTED MY CAR WARM IT UP AND START DRIVING A FEW MILES THE CAR JUST STOPPED IN THE MIDDLE OF A HIGHWAY, GLAD I WAS ABLE TO DRIVE IT TO THE SIDE OF A ROAD. NOW THE VEHICLE ISN'T STARTING AT ALL, WHEN I CHECKED THE ENGINE BAY THERE WAS SMOKE COMING OUT AND IT SMELLED LIKE BURNED PLASTIC.
Power train, Electronic stability control (ESC), Engine, May 29, 2019
WHILE DRIVING ON A HIGHWAY 60 MPH MY VEHICLE BEGAN TO STALL AND TURN OFF. THE VEHICLE MILEAGE DECREASE AND THE CAR COMPLETELY TURNED OFF I WAS UNABLE TO PLACE HAZARDS LIGHTS ON OR SIGNALS BECAUSE THE POWER ON THE VEHICLE HAD TURNED OFF. UPON PULLING OVER THE FOLLOWING DAY TRYING TO START VEHICLE IT BEGAN TO SMOKE. IT DID NOT CRANK OR MAKE ANY NOISE JUST SMOKE COMING UP FROM THE HOOD. THIS AN RESULT TO SAFETY RECALL NHTSA # 17V226000 OR SAFETY RECALL # 162. WHICH IS WEAR WITHIN THE ENGINE. ENGINE FAILURE MAY RESULT IN A VEHICLE STALL, INCREASING THE RISK OF A CRASH. THANKFULLY I DID NOT CRASH BUT MY VEHICLE STALLED AND COMPLETELY SHUT OFF WITH NO POWER TO DASH/RADIO ETC WHICH IS A VERY DANGEROUS OCCURRENCE.
Engine, May 28, 2019
GOT AN OIL CHANGE @ VALVOLINE IN LEXINGTON,KY ON APRIL 22, 2019. 3 WEEKS LATER MY ENGINE SEIZED UP DUE TO NOT HAVING A DROP OIL ON MAY 15 TH.
Engine, May 10, 2019
2013 HYUNDAI SONATA CONSUMER WRITES IN REGARD TO HYUNDAI SONATA SAFETY RECALL VEHICLES ENGINE AND ASK WHEN REPAIR WILL BE MADE TO VEHICLE. *AS
Engine, Apr 28, 2019
THE ENGINE COMPLETELY STALLED WHILE I WAS DRIVING DOWN THE INTERSTATE AT 68 MILES PER HOUR. THE ENGINE FAILURE HAPPENED SUDDENLY WITHOUT WARNING AS I WAS TRYING TO ACCELERATE DOWN THE INTERSTATE. AT THE MOMENT THE ENGINE FAILURE OCCURRED THERE WAS VARIOUS DASHBOARD LIGHTS ON MY CAR THAT ILLUMINATED - INCLUDING THE ENGINE OIL PRESSURE WARNING LIGHT AND THE MALFUNCTION INDICATOR LAMP. I MANEUVERED THE CAR TO THE OFF-RAMP AND THEN PARKED ON THE RIGHT SHOULDER. THE ENGINE WAS VISIBLY VIBRATING AND SHAKING AT THIS POINT BEFORE I TURNED OFF THE IGNITION. ANY ATTEMPTS TO START MY CAR AGAIN WERE UNSUCCESSFUL AND A TOW TO THE HYUNDAI DEALERSHIP WAS NEEDED.
Engine, Apr 18, 2019
TAKATA RECALL MY 2013 SONATA HAS BEEN MAKING A KNOCKING NOISE FOR A COUPLE OF MONTHS I HAVE TAKEN MY CAR UP TO SAVANNAH HYUNDAI ON ABERCORN SEVERAL TIMES. THEY TOLD ME THEY DIDN'T SEE ANYTHING WRONG WITH MY ENGINE. NOW FOR THE LAST TWO HAVE BEEN PUTTING OIL IN MY CAR EVERY TWO DAYS. IT'S OIL LEEK AND NO ONE CAN SEEM TO TELL ME WHAT'S WRONG
Engine, Apr 18, 2019
THE SONATA IS GOING TO THROW A ROD AROUND 100000 THE COMPANY KNOWS THIS BUT DOES NOT CARE IF YOU HAVE ONE GET RID OF IT DO NOT BUY MINE THREW A ROD ON THE HIGHWAY
Air bags, Seat belts, Engine, Apr 17, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. PRIOR TO PURCHASING THE VEHICLE, THE CONTACT WAS NOT INFORMED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) AND SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). SHORTLY AFTER IT WAS PURCHASED, THE VEHICLE STALLED WITHOUT WARNING DUE TO ENGINE FAILURE. AUFFENBERG HYUNDAI (1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WAS NOTIFIED OF THE FAILURE AND WAS TO FOLLOW-UP WITH A RESPONSE WITHIN 48 HOURS FROM THE MANUFACTURER. THE CONTACT WAS LEFT WITHOUT A VEHICLE AND WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO DETERMINE IF THERE WAS AN OPTION OF A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO PROVIDE A FOLLOW-UP RESPONSE TO THE DEALER AND THE VEHICLE OWNER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Apr 15, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. UPON INSPECTION, IT WAS DISCOVERED THAT THE ENGINE OIL WAS EXTREMELY LOW. THE CONTACT INDICATED THAT OIL WAS ADDED EVERY TWO DAYS DUE TO EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO FRED BEAMS HYUNDAI OF FLEMINGTON (180 US 202, BUILDING B, FLEMINGTON, NJ), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
Engine, Apr 11, 2019
CAR ENGINE SHUT OFF WITHOUT ANY WARNING WHILE DRIVING AT AROUND 30-40MPH. WAS ABLE TO RESTART CAR BUT ENGINE SHUT OFF AGAIN AFTER DRIVING A SHORT DISTANCE. CAR ENGINE WAS ABLE TO START ONCE MORE AND ALLOWED ME TO TRAVEL TO MY DESTINATION. LATER IN THE DAY, THE CAR ENGINE SHUT OFF WHILE DRIVING AGAIN AT AROUND 30-40MPH DURING RUSH HOUR TRAFFIC IN A 2 LANE EXTREMELY BUSY ROAD AND DID NOT RESTART UNTIL A TOW TRUCK WAS ABLE TO START THE CAR SOMEHOW. DROVE THE CAR TO A HYUNDAI DEALERSHIP WHERE THEY STATED THAT THE ENGINE HAD COMPLETELY SEIZED AND DOES NOT START. DURING THE WHOLE ORDEAL NO CHECK ENGINE OR OTHER WARNING LIGHTS WERE DISPLAYED ON THE DASH. EACH TIME THE ENGINE SHUT OFF THERE WAS NO WARNING EXCEPT THE SUDDEN LOSS OF POWER. EACH TIME THE ENGINE SHUT OFF THE CAR WAS IN MOTION AND HAD A HIGH POTENTIAL OF CAUSING AN ACCIDENT.
Engine, Apr 11, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO POHANKA HYUNDAI OF FREDERICKSBURG (540-322-2298, LOCATED AT 5200 JEFFERSON DAVIS HWY A, FREDERICKSBURG, VA 22408) WHERE THE ENGINE REPLACED AND CHECK ENGINE INDICATOR WERE REPAIRED. THE DETAILS OF THE REPAIR WERE NOT PROVIDED. AFTERWARDS, THE CONTACT HEARD UNUSUAL NOISES COMING FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO ANTWERPEN HYUNDAI CATONSVILLE (410-747-3333, LOCATED AT 6440 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,570. *TT*JB
Engine, Apr 8, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. ALMOST TWO YEARS AGO, THE VEHICLE WAS TAKEN TO MCCARTHY OLATHE HYUNDAI (LOCATED AT 681 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) TO BE INSPECTED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). AT THE TIME OF INSPECTION, THERE WAS NO FAILURE WITH THE ENGINE AND THE VEHICLE WAS RELEASED TO THE CONTACT. RECENTLY, THE CONTACT STATED THAT THE VEHICLE BEGAN TO DRIVE HESITANTLY. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING HESITANTLY ESPECIALLY WHEN ATTEMPTING TO TRAVERSE A HILL. THE VEHICLE WAS TAKEN TO REED HYUNDAI (LOCATED AT 7050 W FRONTAGE RD, MERRIAM, KS 66203, (913) 642-9600) TO HAVE AN OIL CONSUMPTION TEST PERFORMED. AFTER 1,000 MILES OF DRIVING, THE ENGINE CONSUMED A QUART OF OIL. THE CONTACT WAS INFORMED THAT THE OIL CONSUMPTION WAS NORMAL. THE VEHICLE RECEIVED NO FURTHER TESTS AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Engine, Apr 7, 2019
AN ENGINE SOFTWARE UPDATE WAS ADDED TO MY SONATA TO PREVENT NON-COLLISION ENGINE FIRES. THE SOFTWARE WAS NECESSARY AFTER A MANUFACTURING DEFECT REQUIRED A RECALL FOR INSPECTION THAT HYUNDAI ADMITTED WERE NOT ALL DONE CORRECTLY. IF THE RIGHT CONDITIONS ARE DETECTED, THE ENGINE COMPUTER WILL FORCE THE ENGINE INTO A LOW OUTPUT CONDITION FOR A LIMITED TIME SO I CAN "LIMP THE CAR TO A DEALER FOR REPAIRS". SO KNOWING MY CAR MAY SHUT DOWN ON ME, I CAN NO LONGER DRIVE THIS CAR ANYWHERE EXCEPT AROUND TOWN. I CANNOT TAKE THE CHANCE ON DRIVING THE CAR TO ON VACATION OR TO VISIT FAMILY 3 STATES AWAY KNOWING I MAY NOT GET THERE OR MAY NOT GET HOME. HYUNDAI NEEDS TO FIX THE AFFECTED VEHICLES INSTEAD OF HIDING THE DEFECTS BEHIND A "PRODUCT IMPROVEMENT CAMPAIGN".
Fuel system, Gasoline, Service brakes, Engine, Apr 3, 2019, crash
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE POLICE IMPOUND LOT AND LATER RETRIEVED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM GASOLINE) AFTER THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Engine, Apr 2, 2019
LAST YEAR 2017 WE HAD CAR IN FOR INSPECTION AND IT ALSO HAD A RECALL AT TIME. DO THE INSPECTION AND RECALL. RECALL WAS FOR METAL SHAVINGS IN THE ENGINE COMPARTMENT. WE GOT VEHICLE BACK AND WAS TOLD EVERYTHING WAS FINE. THIS YEAR 2018 AFTER AN OIL CHANGE AT JIFFY LUBE THERE WAS AN ENGINE NOISE. THEN WE GOT A RECALL ABOUT THE COMPUTER CHANGE WITH THE BEARING WEAR ISSUE'S WE HAD THE OIL CHANGED BEFORE WE TOOK IT IN NOT FOND OF SERVICE AT FAULKNER. SO THEY WERE TO DO THE RECALL AND TO PLEASE CHECK THE ENGINE NOISE WE STILL HEAR IT ONCE AND A WHILE. WE ALSO DID A CASE WITH HYUNDAI WITH ENGINE NOISE ISSUE AND THE FACT THAT THIS LAST RECALL WAS NOT A FIX IT WAS A COVER YOUR [XXX] RECALL. I DID NOT WANT ANYONE IN MY FAMILY DRIVING A CAR THAT THE ENGINE COULD JUST SLOW DOWN ON THE HIGHWAY. CAR IS USED FOR LONG DISTANCE DRIVING TO AND FROM WORK.. 200 MILES A DAY. DOING 70 -75 ON HIGHWAY THINKING THAT THE ENGINE COULD SLOW DOWN AND YOU HAVE TRACTOR TRAILERS ON YOUR BUMPER DOES NOT GIVE ME A WARM AND FUZZY FEELING. AFTER WE TOOK IT IN FOR THIS RECALL THEY TOLD US THEY COULD NOT CHECK THE ENGINE FOR METAL SHAVINGS DUE TO THE FACT THAT WE JUST CHANGED THE OIL. NOW IF THIS IS THE CASE WHY DID THEY NOT TELL US THIS THE LAST TIME THEY "CHECKED THE ENGINE" THINKING THEY DID NOT CHECK IT CAUSE THEY DID NOT CHANGE THE OIL. I DON'T KNOW ABOUT YOU BUT I STILL DO NOT FEEL SAFE IN THIS CAR. WHAT CAN BE DONE AT THIS POINT? THE CAR HAS 140,000 THOUSAND MILES AND OTHER THEN THIS ENGINE IT MIGHT LAST ANOTHER COUPLE YEARS. THE ENGINE MAKES THE NOISE WHILE SITTING STILL, BUT NOT ALL THE TIME. NOBODY AT THE DEALER WANTS TO TAKE THE CAR AND DRIVE IT FOR A WHILE. THE CASE WAS CLOSED AFTER WE TOOK THE CAR TO DEALER FAULKNER OF HYUNDAI BECAUSE THEY COULD NOT CHECK FOR ENGINE METAL. THIS WAS MARCH OF 2019. I DO NOT HAVE THE CASE NUMBER BECAUSE OF THIS THE CAR HAS NO RESALE VALUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Mar 31, 2019
TRAVELING ON I95 IN MARYLAND, GOING APPROXIMATELY 75MPH IN THE FAR LEFT LANE, THE CAR JUST COMPLETELY DIED ON ME. HAD NO POWER AT ALL. PRIOR TO DYING, THERE WAS A LOUD CLICKING LIKE SOUND. FORTUNATELY, I WAS NOT REAR ENDED BY A CAR FOLLOWING TOO CLOSELY. WAS ABLE TO PULL OFF TO THE LEFT SHOULDER. AFTER SEVERAL MINUTES, I STARTED THE CAR UP... CAR WAS RATTLING, BEFORE DYING AGAIN. TOW TRUCK OPERATOR CHECKED MY OIL AND NOTICED METAL SHAVINGS.
Engine, Mar 29, 2019, fire
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT SMELLED SMOKE. THE CONTACT PULLED THE VEHICLE OVER AND IT CAUGHT FIRE FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Fuel/propulsion system, Mar 27, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT HE SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO WOLFCHASE HYUNDAI (7727 US-64, MEMPHIS, TN 38133, (901) 435-9400) AND THE ENGINE WAS REPLACED UNDER A WARRANTY. AFTER THE REPAIR, THE FUEL ODOR RETURNED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE); HOWEVER, THE DEALER IGNORED IT AND CHARGED THE CONTACT OVER $1,000 FOR THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN AND THE FUEL ODOR REMAINED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 109,000.
Engine, Mar 25, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. KEFFER HYUNDAI (9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 247-5645) INDICATED THAT THE ENGINE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS AT A REPAIR FACILITY AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO SEND AN ENGINEER TO FOLLOW-UP. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Engine, Mar 13, 2019
HAD ENGINE REPLACED LESS THAN 60 DAYS AGO-EXPERIENCING INDICATIONS OF GAS PEDAL LOSING POWER. TOOK TO HYUNDAI IN HUNTSVILLE ALABAMA-SERVICE MAN CHRIS SAID HE COULD NOT FIND ANYTHING WRONG-SUGGEST FILTER SERVICE AND BRAKE LINE FLUSHING-SPENT OVER 220.00 FOR THE WRONG THINGS-SCARED TO DRIVE VEHICLE AFTER RECEIVING RECALL LETTERS IN MAIL TWO DAYS LATER-THIS IS A RECALL ON A NEW ENGINE???-LOSING POWER WHILE DRIVING WITH MY CHILDREN-I TOOK IT IN TO DEALER AND THEY TREATED MY SITUATION AS NOTHING. I AM DOCUMENTING EVERYTHING
Engine, Fuel/propulsion system, Mar 13, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BENTLEY HYUNDAI (3805 UNIVERSITY DR, HUNTSVILLE, AL 35816, (256) 713-0505). THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE PER AN UNKNOWN RECALL CAMPAIGN; HOWEVER, THE CONTACT WAS UNCERTAIN IF THE PART REPLACED WAS A NEWLY DESIGNED OEM ENGINE ASSEMBLY. AFTER THE DEALER'S REPAIR, THE VEHICLE CONTINUED TO SLOWLY ACCELERATE. THE DEALER WAS UNABLE TO DETERMINE A PERMANENT REMEDY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.