2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
773 reports, newest first. Show all
Engine, Apr 18, 2018
UPON DRIVING ON THE FWY, MY VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELING. ALTHOUGH AT THAT POINT NO WARNING LAMPS HAD COME ON THE DASH. I PUT ON HAZARD LIGHTS TO GET THE ATTENTION OF OTHER DRIVERS, BUT IT SEEMED AS THOUGH THEY DIDN'T SEE THEM. AS I STARTED TO GET OUT OF THE FAST LANE INTO THE RIGHT LANES, THE VEHICLE WAS JUST COASTING, THANKFULLY I WAS NEAR AN EXIT, SO I COASTED OFF THE FWY, AT THIS POINT THE CAR WAS GOING UPHILL OFF THE EXIT AND ALL THE WARNING LIGHTS APPEARED AT THAT POINT AND THE VEHICLE JUST STOPPED ON THE EXIT OF THE FWY. I CONTACTED AAA BECAUSE MY CAR WAS IN A VERY DANGEROUS, EXIT STRANDED AND I COULDN'T GET OUT MY VEHICLE. ONCE AAA TECH ARRIVED, HE LIFTED MY VEHICLE TO TOW IT AND HE SAID TO ME THERE'S OIL POURING OUT OF YOUR VEHICLE, THAT'S REAL BAD. HE SUGGESTED I GO TO A NEARBY SHOP HE KNEW OF AND THE OWNER HAD ME WATCH HIM AS HE LOOKED AT MY CAR. HE THOUGHT PERHAPS THE OIL PAN WASN'T SECURED. BUT, ONCE HE LIFTED UP THE CAR AND THE REST OF THE OIL WAS RUNNING OUT, HE SAW PIECES OF METAL IN THE OIL, HE SAID "THAT'S PARTS OF YOUR ENGINE, RIGHT THERE, YOUR ENGINE IS GONE. I SAID WHAT IS THAT, HE SAID , UNFORTUNATELY YOU HAD ENGINE FAILURE!
Electrical system, Engine, Mar 13, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE SUDDENLY LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. SMART HYUNDAI (1 SMART DR, WHITE HALL, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Other or unspecified, Engine, Mar 12, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WHILE DRIVING AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REMEDIED AT RICK CASE HYUNDAI (441 W SUNRISE BLVD, PLANTATION, FL 33311) BY REPLACING THE ENGINE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER (COCONUT CREEK HYUNDAI, 4960 SR 7, COCONUT CREEK, FL 33073) BECAUSE ENGINE OIL WAS FOUND IN THE COOLANT SYSTEM. THE VEHICLE WAS NOT REPAIRED AT THE SECOND DEALER. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 11033831. THE FAILURE MILEAGE WAS 71,872.
Engine and engine cooling, Mar 7, 2018
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ENGINE OIL COOLER. *LD THE CONSUMER STATED THERE WERE METAL SHAVING FOUND IN THE SUM PAN AND OIL COOLANT MIXING IN THE RADIATOR. ON A SEPERATE OCCASION ENGINE OIL WAS FOUND IN THE COOLANT SYSTEM. ANOTHER, OCCASION OIL WAS AGAIN ENTERING THE COOLANT SYSTEM AND THE VEHICLE WOULD LOSE POWER. THE RADIATOR WAS CRACKED. THE VEHICLE WAS REPAIRED, BUT STILL EXPERIENCED FAILURES. *JS
Engine, Mar 5, 2018
IT WENT TO KNOCKING AND DIED THE GARAGE SAID ENGINE BEARINGS WORE OUT AND IT'S UNDER RECALL
Electrical system, Engine, Visibility/wiper, Mar 1, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT ATTEMPTED TO USE THE KEY FOB, IT FAILED TO OPEN ANY OF THE DOORS ON THE VEHICLE. ALSO, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,672.
Engine, Mar 1, 2018
ENGINE SEIZED WITHOUT ANY INDICATORS WHILE DRIVING.
Engine, Feb 27, 2018
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO METAL CONTAMINATION WHICH MAY RESULT IN BEARING AND ENGINE FAILURE. *LD THE CONSUMER STATED THE 20,000 MILE WARRANTY EXTENSION WAS UNSATISFACTORY GIVEN THE MAGNITUDE OF THE MANUFACTURING ISSUE AND THE POTENTIAL CONSEQUENCES. *JS
Engine, Feb 16, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED AND LOST ALL POWER. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WILL BE TOWED TO THE WEISNER HYUNDAI DEALER AT 1645 INTERSTATE 45 N #400 IN CONROE, TX AND DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT PROVIDED.
Engine, Jan 9, 2018
DRIVING DOWN THE HIGHWAY AVOIDING AN ACCIDENT THE ENGINE SEIZED AND DIED ON THE FREEWAY. THE MECHANIC SAID THAT THESE ENGINES HAVE A LOT OF PROBLEMS AND IT WAS CAUSED BY SHAVINGS OF METAL IN THE OIL PAN AND A BENT BEARING.
Engine, Dec 15, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN MIAMI, FL, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Engine, Dec 13, 2017
PERFORMED AN EVASIVE MANEUVER TO AVOID OBSTACLE. DID NOT MAKE CONTACT WITH ANYTHING. ENGINE STALLED AND COULD NOT BE STARTED. WOULD NOT TURN OVER. VEHICLE JUMP STARTED AND RAN. NEXT DAY THE ENGINE BEGAN KNOCKING. TOOK TO SHOP WHERE THEY CONFIRMED OIL LEVEL GOOD BUT METAL SHAVINGS IN OIL. THIS VEHICLE HAS ALWAYS BEEN KEPT CURRENT WITH SERVICE INTERVALS. VEHICLE HAS BEEN DRIVEN MUCH ON HIGHWAYS AND HAS 100+ THOUSAND MILES. CONCERNED THIS ENGINE MAY BE INVOLVED IN RECENT HYUNDAI ENGINE RECALL BUT NOT TRACKED BY VIN. VEHICLE WILL GO TO HYUNDAI SERVICE DEPARTMENT DECEMBER 14, 2017.
Engine, Dec 12, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO POTAMKIN HYUNDAI (6200 NW 167TH ST, MIAMI, FL) AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE RECALL REQUIRED THEM TO CHANGE THE DIP STICK, AND THE VEHICLE WOULD NEED A NEW ENGINE DUE TO SLUDGE BEING IN THE ENGINE. IN ADDITION, THE DEALER STATED THAT THE CAM SHAFT WAS DEFECTIVE AND THE VEHICLE HAD TWO FAULTY VALVES. THE VEHICLE WAS REPAIRED; HOWEVER, JUST THE OIL CONTROL VALVE WAS CHANGED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 79,500.
Engine, Dec 11, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PORTER HYUNDAI (393 E CLEVELAND AVE, NEWARK, DE 19711) WHERE IT WAS DIAGNOSED THAT THE ENGINE LONG BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Electrical system, Exterior lighting, Seat belts, Engine, Nov 27, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V226000 (ENGINE AND ENGINE COOLING) AND 17V152000 (SEAT BELTS). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE PREMATURELY HESITATED WHILE AT A STOP. AS THE FAILURE PROGRESSED, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR NEEDED TO BE REPLACED. IN ADDITION, THE REAR DRIVER SIDE BRAKE LIGHT KEPT SHORTING OUT AND WAS REPLACED SEVERAL TIMES. THE INDEPENDENT MECHANIC STATED THAT THERE WAS A SHORT IN THE ELECTRICAL WIRING. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Engine, Nov 27, 2017
DRIVING DOWN ROAD SUDDENLY STALLED AND WOULD NOT CRANK BACK AND REPLACED BATTERY STILL NOTHING HAD SHOP CHECK IT OUT AND SEEMS MOTOR HAS LOCKED
Power train, Engine, Nov 8, 2017
MY CAR WAS SHAKING, ENGINE MOUNTS MOVING AND VIBRATING.
Seat belts, Engine, Oct 29, 2017
JUST PURCHASED THIS VEHICLE OFF A LOT TWO DAYS AGO AND RAN A VIN TO SEE IF ITS ALL LEGIT AFTER I GET IT HOME. TWO RECALLS CAME UP AND ON ONE IT STATES NO REMEDY FOR THE SEAT BELTS AND NEITHER ONE HAS BEEN TAKEN CARE OF, WHERE DOES THIS LEAVE ME AT AND WHAT DO I NEED TO DO, I PAID CASH MONEY FOR THIS CAR AND ONLY TWO DAYS THIS SHOWS UP, CAN THE CAR DEALER BE HELD RESPONSIBLE?
Engine, Oct 24, 2017
MY ENGINE LIGHT IS CONSTANTLY ON AND STALLING AS IF IT DO NOT WANT TO GO, I REPORTED TO THE DEALERSHIP AND THEY SAID ITS NOTHING BUT A SENSOR NEEDS TO BE REPLACED. I'M NOT SURE WHY THEY DID NOT REPLACE IT WHEN THERE'S A PROBLEM WITH MY ENGINE
Engine, Oct 17, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.
Service brakes, Engine, Oct 3, 2017
2013 HYUNDAI SONATA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE ENGINE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. ALSO, THE CONSUMER WAS SEEKING A REIMBURSEMENT FOR A BREAK RECALL REPAIR. UPDATED 10/03/2017*JS
Engine, Sep 19, 2017
I TOOK MY CAR TO WIN HYUNDAI IN EL MONTE, CA FOR RECALL CAMPAIGN 162. ON 9/16/17. I WAS TOLD IT WAS COMPLETE, AND RECEIVED IT BACK WITH OTHER PROBLEMS AND ATTEMPTS TO "UPSELL" ME. IT APPEARS THAT THE RECALL WAS NOT DONE. I SENT AN EMAIL TO HYUNDAI CORPORATE AND TO THE GENERAL MANAGER OF THE DEALERSHIP. I RECEIVED AN EMAIL BACK FROM CORPORATE INSTRUCTING ME TO CONTACT DEALERSHIP. NO RESPONSE YET FROM DEALERSHIP.
Engine, Sep 18, 2017, fire
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT STARTED THE VEHICLE, BLACK SMOKE EMITTED FROM THE TAIL PIPE. THE CONTACT ALSO HEARED AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NALLEY HYUNDAI (7909 MALL PKWY, LITHONIA, GA 30038, (678) 509-8248) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO DEBRIS FOUND IN THE ENGINE OIL. ADDITIONALLY, AN OIL CHANGE AND OIL FILTER REPLACEMENT WERE PERFORMED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,361.
Engine, Sep 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT PULLED OVER TO A CLOSE BY PARKING LOT. THE CONTACT BOUGHT A NEW BATTERY BUT THE VEHICLE DID NOT START. THE CONTACT THEN BOUGHT A NEW STARTER BUT THE VEHICLE STILL DID NOT START. AN INDEPENDENT MECHANIC WAS CONTACTED, WHO CAME TO THE VEHICLES LOCATION AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT PART OF THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE WAS 82,000.
Engine, Sep 13, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL KNOCKING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 72,136.