2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
773 reports, newest first. Show all
Power train, Engine, Sep 12, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO BURNS HYUNDAI (550 W RTE 70, EVESHAM TOWNSHIP, NJ 08053) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). AFTERWARDS, WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTED EXCESSIVE VIBRATION IN THE ENGINE AREA AND HEARD A KNOCKING NOISE. THE CONTACT SPOKE WITH BURNS HYUNDAI AND WAS INFORMED THAT THE VIBRATION WAS NORMAL; HOWEVER, THE MANUFACTURER STATED THAT THE VIBRATION WAS NOT NORMAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,560.
Engine, Sep 11, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED BY AAA TO HADDAD HYUNDAI (689 EAST ST PITTSFIELD, MASSACHUSETTS 01201) WHERE IT WAS DIAGNOSED AS HAVING AN ENGINE SEIZURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Engine, Sep 11, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (HUDSON HYUNDAI, 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304; (866) 710-6765) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Sep 8, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PATTERSON HYUNDAI (315 CENTRAL FREEWAY E, BLDG C, WICHITA FALLS, TX 76301, PHONE NUMBER: (940) 228-4448). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Sep 7, 2017
MY 2013 SONATA LIMITED MAKES LIKE A KNOCKING NOISE. I TOOK IT IN FOR THE RECALL BUT THEY SAID IT WAS NOTHING WRONG WITH IT. A FEW DAYS BEFORE I TOOK IT TO THE SHOP FOR THE RECALL MY RADIO STARTED MAKING A NOISE LIKE AN EMERGENCY BROADCAST AND THE RADIO DISPLAY SAID SERVICE ENGINE. I TOLD THE DEALER WHAT HAPPENED AND THEY SAID WE NEVER HEARD ARE SEEN ANYTHING LIKE THAT BEFORE AS IF I WAS TELLING THEM A LIE. IT MAKES THE NOISE DRIVING AND SITTING STILL. AND THE CAR ALSO STALLS AND SOUNDS AS IF IT'S ABOUT TO TURN OFF
Engine, Sep 6, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S JOB AND LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Exterior lighting, Electrical system, Engine, Sep 6, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERNAL AND INSTRUMENT PANEL LIGHTING FLICKERED RANDOMLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTHTOWNE HYUNDAI, 7665 GA-85, RIVERDALE, GA 30274). THE CONTACT WAS INFORMED THAT IF THE FAILURE COULD NOT BE REPEATED, THE FAILURE COULD NOT BE DETERMINED. ON A SEPARATE OCCASION, THE LIGHTING FAILED INDEPENDENTLY AND THE ENGINE BEGAN TO LOSE POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER HAVING THE VEHICLE REPAIRED PER TSB:10110926 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TSB WAS NOT RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Seat belts, Engine, Aug 30, 2017
I WAS DRIVING ON A 2 LANE HWY, CAJALCO RD. IN RIVERSIDE COUNTY CALIFORNIA DRIVING ABOUT 50 MPH SUDDENLY THE CAR LOSES ALL POWER AND STALLS OUT. THE VEHICLE WOULD NO LONGER START. I CHECK ENGINE OIL LEVELS WHERE NORMAL. HAD TO HAVE THE CAR TOWED TO THE NEAREST DEALER AND I AM WAITING HYUNDAI RESPONSE TO HOW THIS WILL BE FIXED.
Engine and engine cooling, Engine, Aug 16, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BURLINGTON HYUNDAI, 333 SHELBURNE RD, BURLINGTON, VT 05401, (802) 922-9480) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ THE CONSUMER STATED ALL SAFETY ISSUES CORRECTED AT NO CHARGE. *TR
Engine, Aug 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (JEFF WYLER SPRINGFIELD AUTO MALL, 1501 HILLCREST AVE, SPRINGFIELD, OH 45504, (937) 325-4601) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECEIVED MORE THAN THREE RECALL LETTERS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING A REGULAR OIL CHANGE AT JIFFY LUBE IN ROSBERG, OREGON, THE MECHANIC NOTICED A LOT OF METAL SHAVINGS IN THE OIL PAN. THE MECHANIC SHOWED THE CONTACT THE OIL PAN AND GAVE HER THE OPTION OF HAVING THE OIL SYSTEM FLUSHED WITH FAKE OIL. THE CONTACT THEN TOOK THE VEHICLE TO BUTLER HYUNDAI IN MEDFORD, OREGON FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE OIL WAS CLEAN AND THERE WERE NO TRACES OF METAL SHAVINGS; THEREFORE, THERE WAS NO NEED TO REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE CONTACT RECEIVED NOTIFICATION FOR THE RECALL ON 4/14/17. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Engine, Aug 10, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A KNOCKING NOISE FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LYNNES HYUNDAI LOCATED ON, 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, WHERE THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/25/17*LJ THE CONSUMER STATED THE DEALER CLAIMED TO REPAIR THE VEHICLE. *JS
Engine, Aug 10, 2017
ENGINE SEIZING UP DRIVING BACK FROM VISITING A FRIEND IN THE NEXT TOWN. I LOST ENGINE POWER ON A STRAIGHT SECTION OF THE ROAD AND WITH THAT POWER STEERING ABILITY WAS LOST AS WELL. IT WAS ON A MAJOR HIGHWAY BUT WAS GRATEFUL IT DIDN'T HAPPEN WITH A LOT OF VEHICLES ON THE ROAD. I COASTED TO A STOP ALONG SIDE THE ROAD (NEAR AN ACCESS ROAD (A RELATIVELY DANGEROUS PLACE TO PARK) BUT AT THE BEST PLACE I COULD FIND WITH ONLY A FEW SECONDS TO MAKE A DECISION. I DID CALL THE LOCAL POLICE WHO CAME TO AID ME IN MAINTAINING A SAFE ZONE FOR ME AND MY CAR. MY LOCAL DEALER I BOUGHT THE CAR FROM SEEM TO NOT BE IN MUCH OF A HURRY TO GET MY CAR FIXED. I HAVE CALLED OR TEXTED BACK TO THE DEALER OVER THE LAST 9 DAYS AND HAVE RECEIVED THE SAME MESSAGE - WE ARE WAITING FOR HYUNDAI TO AUTHORIZE REPAIR. I HAVE ALSO CALLED A HYUNDAI CUSTOMER CARE CENTER AND THEY BASICALLY SAID YOU WILL JUST HAVE TO WAIT. HOW LONG IS TOO LONG TO GO WITHOUT YOUR VEHICLE? I NEED MINE TO GET TO WORK, TO GET TO THE STORE, ETC. A CAR IS NO LONGER A LUXURY, IT IS A NECESSITY.
Engine, Aug 4, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE REMEDY WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER AND SCHEDULE THE RECALL REPAIR. THE DEALER (KEN GARFF HYUNDAI DOWNTOWN, 717 SOUTH WEST TEMPLE, SALT LAKE CITY, UT 84101, (801) 257-3200) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 3, 2017
THE ENGINE HESITATES AND WE TOOK IT TO THE HYUNDAI DEALER FOR THE RECALL #162 FOR PROBLEMS WITH THE ENGINE. THEY CHECKED THE ENGINE WITH A STETHOSCOPE AND FOUND NO DEBRIS ACCORDING TO THE TECHNICIAN. BUT ACCORDING TO THE LADY IN THE SERVICE DEPARTMENT SHE STATED THAT THE PROBLEM HAS BEEN SEEN IN ENGINES WITH OVER 100,000 MILES AND THAT IS WHY THE WARRANTY HAS BEEN EXTENDED TO 120,000 MILES. THIS MAKE ME VERY UNEASY BECAUSE IT IS MAKES ME FEEL THAT SHE IS SAYING THAT IT IS STILL GOING TO HAPPEN BUT NOT UNTIL THE ENGINE HAS OVER 100,000 MILES. SO IT IS NOT A MATTER OF "IF" JUST A MATTER OF "WHEN" AND I DO NOT THINK THAT IT IS FAIR THAT I MAY BE AT RISK OF BEING IN AN ACCIDENT AS WELL AS MY CHILDREN IN THE FUTURE. I THINK THAT IT SHOULD BE REMEDIED EVEN THOUGH THERE IS NO DEBRIS AT THIS TIME. WHAT CAN I DO TO HAVE THIS RECHECKED?
Engine, Aug 1, 2017
MY ENGINE SIEZED UP JUNE 6TH,THERE WAS A ENGINE RECALL HYUNDAI USA WONT HONOR THE WARRANTY
Structure, Engine, Fuel/propulsion system, Jul 26, 2017, fire
SONATA RECALL ON APRIL 14,,2017 DRIVING AT 65 MPH ON I 75 MY ENGINE EXPLODED AND I SUCCESSFULLY WAS ABLE TO MANEUVER TO THE SHOULDER. I HA BE SUBSEQUENTLY BEEN SENT A RECALL FROM HYUNDAI ABOUT THIS DANGEROUS DEFECT THAT THEY HAVE BEEN AWARE OF FOR OVER 18 MONTHS. HOWEVER THE DESTRUCTION DOES NOT END THERE. HYUNDAI MOTORS OF NORTH AMERICA REPLACED THE BLOWN ENGINE WITH A NEW MODEL ENGINE AND AFTER I HAD BEEN DRIVING THE VEHICLE AGAIN FOR 36 HOURS AND UNDER 300 MILES...THE NEW ENGINE CAUGHT ON FIRE TOTALLY DESTROYING MY VEHICLE AGAIN DUE TO MY DILGENCE AND THE CINCINNATI FIRE DEPARTMENT WE WERE ABLE TO EXTINGUISH THE FIRE WITH DAMAGE TO OTHER PEOPLE OR PROPERTY. HYUNDAI HAS SERIOUS QUALITY CONTROL ISSUES. THE CAR WAS ON 4 TH STREET IN DOWNTOWN CINCINNATI WHEN THE FIRE BROKE OUT.
Engine, Jul 25, 2017
GOING DOWN THE HIGHWAY AT ABOUT 75 MPH AND THE ENGINE JUST SHUT OFF. THE CHECK ENGINE LIGHT AND THE OIL LIGHT ALONG WITH AN EPS LIGHT CAME ON WHEN THE ENGINE SHUT OFF. NO OTHER LIGHTS WERE ON BEFORE THAT. CAME TO A STOP AND THE ENGINE WOULD NOT CRANK BACK UP. HAD THE CAR TOWED HOUR AND HALF BACK HOME AND WAS TOLD THE ENGINE WAS SEIZED UP. IT DID NOT GIVE ANY KIND OF WARNING AND HAS NOT BEEN ABLE TO START AT ALL SINCE. I LEARNED ABOUT THE RECALL AND TOWED THE CAR TO HYUNDAI 7/21/17, EVEN THOUGH I NEVER GOT NOTIFICATION OF A POSSIBLE RECALL FOR THIS ISSUE. APPARENTLY THEY HAD 5 RECALLS LISTED UNDER MY VEHICLE, AND I HAD ONLY GOTTEN A NOTIFICATION FOR ONE, WHICH WAS THE SHIFT CABLE ISSUE. STILL WAITING FOR A RESPONSE FROM HYUNDAI
Engine, Jul 25, 2017
PURCHASED THE VEHICLE ON OR ABOUT 6/4/2017 - NO ONE ADVISED US OF THE OPEN RECALLS ON THE VEHICLE - WITHIN A FEW WEEKS, ENGINE MAKING LOUD NOISE. SVC DEPT SAID OPEN RECALL, WE WILL PUT YOU IN A RENTAL TILL IT'S FIXED - AT LEAST 2 MONTHS FROM NOW - NOT ACCEPTABLE. I DID NOT PURCHASE A VEHICLE ONLY TO BE PUT IN A SMALL RENTAL FOR MONTHS
Engine, Jul 24, 2017
MY SONATA IS MAKING NOISE LIKE THE BEARINGS ARE BREAKING WHILE I AM DRIVING IT ON CITY STREETS AND THE HIGHWAY. I CALLED THE DEALERSHIP TO TRY TO GET AN APPOINTMENT, AND THEY SAID THEY WOULD NOT HAVE AN APPOINTMENT FOR 2 WEEKS AND THAT THEY WOULD NOT GIVE ME A REPLACEMENT VEHICLE ON THE DAY I DROPPED MY VEHICLE OFF. I TOLD THEM THAT MY CAR IS NOT SAFE TO DRIVE, AND THEY DON'T CARE. I CALLED HYUNDAI CUSTOMER SERVICE, TOLD THEM ABOUT THE NOISE, AND ASKED THEM WHAT THEY CAN DO ABOUT IT. THEY TOLD ME I HAVE TO PAY FOR MY OWN RENTAL CAR UNTIL THEY THE APPOINTMENT DATE, WHICH IS [ ], EVEN THOUGH MY CAR IS UNDER RECALL AND MAKING A NOISE LIKE THE BEARING IS ALREADY BRAKING. THE COMPANY EXPECTS ME TO DRIVE MY VEHICLE AROUND FOR 2 WEEKS AND HOPE THE ENGINE DOESN'T FAIL WHILE I'M GOING 55 ON THE HIGHWAY, OR PAY FOR MY OWN RENTAL CAR EVEN THOUGH THE ISSUES IS THEIR DEFECTIVE ENGINE. CORPORATE CUSTOMER SERVICE INFORMED ME THAT IF I DROP OFF THE CAR, I MAY HAVE TO PAY FOR MY OWN RENTAL CAR FOR 3 MONTHS BEFORE I AM ABLE TO SUBMIT IT FOR REIMBURSEMENT TO HYUNDAI. MY CAR IS UNSAFE TO DRIVE, AND THE COMPANY IS NOT HANDLING THE RECALL PROPERLY. PLEASE HELP ME AS SOON AS POSSIBLE SO THAT I DO NOT DIE IN MY DEFECTIVE SONATA WHILE WAITING FOR THE COMPANY TO DEAL WITH THIS PROPERLY.
Engine, Jul 20, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE IDENTICAL FAILURE OCCURRED DIRECTLY AFTER THE VEHICLE UNDERWENT AN OIL CHANGE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Steering, Vehicle speed control, Engine, Jul 19, 2017
SINCE 11-2016 I HAVE BEEN HAVING A ISSUE WITH MY VEHICLE I HAVE MENTIONED TO VAN HYUNDAI DEALERSHIP IN CARROLTON TX I HAVE BEEN ADVISING THEM WHEN IM DRIVING ON THE HIGHWAY MY CAR IS NOT GOING LIKE THE ENGINE IS SHIFTING OR IT JUST WONT GO THEY ADVISED EACH TIME I TOOK IT THERE WAS NOTHING IS WRONG WITH IT I HAVE HAD THEM CHECK MY VEHICLE 4 TIMES AND THEY HAVE SAID NOTHING IS WRONG AND TO COME FIND OUT IT IS A RECALL FOR THE EXACT THING I HAVE BEEN MENTIONING IS WRONG WITH MY VEHICLE THEY KEEP SAYING I WOULD NEED TO LEAVE MY VEHICLE FOR A WHOLE DAY BUT THEY NEVER HAVE A LOANER VEHICLE I WAS TOLD THEY WOULD HAVE ONE IN 2 WEEKS WELL I CALL TO MAKE SURE THEY HAVE THE VEHICLE IT STILL A RUN AROUND SO WHEN I GET THEM ON THE LINE AGAIN THEY DO NOT HAVE ANY VEHICLES FOR THE NEXT 2 WEEKS I CALL ANOTHER DEALERSHIP AND IT IS THE SAME THING SO I HAVE TO DRIVE AROUND IN A CAR THAT I HAVE BEEN HAVING ISSUES WITH I HAVE NOT TAKEN IT ANY WHERE ELSE BECAUSE I HAD A WARRANTY NOW IT IS EXPIRED AND IM STILL IN THIS CAR MAKING PAYMENTS IT JUST SAD THAT I CANNOT GET HELP AND THIS NEEDS TO BE ADDRESSED OR I WILL HAVE TO TAKE FURTHER ACTION BECAUSE DRIVING ON A HIGHWAY GOING 70 MILES A HOUR AND THEN THE CAR JUST START TO SLOW DOWN LIKE IT DOES NOT WANT TO GO AND TRY TO SHIFT GEARS FEELS LIKE THE TRANS IS SLIPPING ITS BEEN THE SAME ISSUE SINCE NOV AND NO RESOLUTION
Engine, Jul 11, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO RICK CASE CAR INC (LOCATED AT 3190 SATELLITE BLVD IN DULUTH, GEORGIA, 30096), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER INFORMED THE CONTACT TO CHANGE THE BATTERY IN THE KEY FOB, BUT THE PUSH-TO-START REMOTE FOBIK MALFUNCTIONED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Engine, Jul 7, 2017, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND STATED THAT SOMETHING HAD LOCKED IN THE ENGINE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DRIFTED OFF THE ROAD INTO A CURB. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CIRCLE AUTO (641 SHREWSBURY AVE, SHREWSBURY, NJ 07702, (732) 741-3130), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Fuel system, Gasoline, Engine, Jul 6, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, IT STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT ALSO HEARD A KNOCKING NOISE COMING FROM THE ENGINE THAT BECAME LOUDER AS THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO TAMERON HYUNDAI (1595 MONTGOMERY HWY, BIRMINGHAM, AL 35216) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED EITHER "LOW PRESSURE" OR "LOW POWER" IN THE ENGINE. THE CONTACT WAS UNSURE. THE VEHICLE WAS TAKEN BACK TO TAMERON HYUNDAI WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.