2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: engine
773 reports, newest first. Show all
Vehicle speed control, Engine, Jul 6, 2017
TL* THE CONTACT'S WIFE OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT'S WIFE DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED FOR A FEW SECONDS, RAPIDLY ACCELERATED, AND THEN REDUCED TO NORMAL SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ORLANDO HYUNDAI (4110 W COLONIAL DR, ORLANDO, FL 32808, (407) 578-5337), BUT THE DEALER WAS UNABLE TO REPAIR THE VEHICLE UNTIL THEY SPOKE WITH THE MANUFACTURER AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Engine, Jul 6, 2017
WAS DRIVING CAR DOWN SECONDARY ROAD AROUND 45MPH. CAR BEGAN TO SLOW IN SPEED, WOULD NOT ACCELERATE & EVENTUALLY JUST CUT OFF. SMOKE/BURNING SMELL CAME FROM ENGINE. TRIED TO JUMP IT TO NO AVAIL. HAD CAR TOWED, MECHANIC HAD TO HAND CRANK ENGINE TO GET IT STARTED. MECHANIC (JOHN @ CAMPBELL'S IN PRINCE GEORGE, VA) INFORMED ME THAT ENGINE SEIZED & NEEDED A NEW ONE. THERE WAS A CURRENT KNOCKING SOUND ONCE THEY FINALLY GOT IT RUNNING. LEARNED OF ENGINE RECALL, HAD CAR TOWED TO DEALERSHIP WHERE CAR WAS PURCHASED (GATEWAY HYUNDAI 2200 WALTHALL CENTER DR. CHESTER VA 23836 804-414-2020 SERVICE TECH: TOMMY, SERVICE CENTER MANAGER: MR. CARPENTER) THEY INFORMED ME OF THE RECALL, TOLD ME THEY WOULD TEST CAR. AFTER HAVING TO CALL SEVERAL TIMES, I WAS FINALLY TOLD THAT THE CAR PASSED THE ENGINE TEST AND WOULD NOT BE REPAIRED UNDER THE RECALL. I REITERATED WHAT I WAS TOLD BY MECHANIC, CAR HAS LESS THAN 100,000 MILES WITH NO PREVIOUS ISSUES & REGULAR MAINTENANCE & NO REASON FOR ENGINE FAILURE. SERVICE TECH AND MANAGER AGREED. HYUNDAI HAD THEM RUN THE SAME TEST 3 TIMES. MR. CARPENTER EXPLAINED THAT THEY HAVE TOLD HYUNDAI MY CAR FALLS UNDER THE RECALL AND SHOULD BE REPAIRED AND AFTER TWO WEEKS OF HAVING NO CAR, HYUNDAI STILL WILL NOT REPAIR MY ENGINE. SERVICE MANAGER SAID THEY HEAR THE KNOCKING BUT HYUNDAI IS STILL DRAGGING IT OUT. MEANWHILE I'M A SINGLE MOTHER OF TWO KIDS AND WORK FULL TIME WITH A FAR COMMUTE AND AM SPENDING EXTRA EXPENSES ON TRANSPORTATION. HYUNDAI KNOWS THERE IS A PROBLEM, THEY SHOULD STOP TRYING TO GET OVER ON INNOCENT PAYING CUSTOMERS AND REMEDY THE SITUATION.
Engine, Jul 6, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A KNOCKING NOISE IN THE ENGINE THAT BECAME LOUDER WHEN THE CONTACT ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND THAT THERE WAS NO OIL IN THE ENGINE. OIL WAS ADDED TO THE ENGINE AND THE VEHICLE WAS TAKEN TO COLONIAL HYUNDAI (4423 LINCOLN HWY, DOWNINGTOWN, PA 19335) WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN FAILURE WITHIN THE ENGINE. THE FAILURE CAUSED THE ENGINE TO MAKE A TAPPING NOISE AND LOSE OIL EXCESSIVELY. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO COLONIAL HYUNDAI WHERE THE DEALER HEARD A CLICKING NOISE AND REPLACED THE PCV VALVE, BUT THE FAILURE RECURRED. COLONIAL HYUNDAI ALSO STATED THAT A RECALL WOULD BE RELEASED AND THE CONTACT WOULD BE PROVIDED WITH A NEW ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). COLONIAL HYUNDAI STATED THAT THE VEHICLE PASSED THE RECALL INSPECTION AND DID NOT NEED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD FOLLOW UP WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 114,629.
Engine, Jul 5, 2017
"ENGINE RECALL", MY CAR HAS ONLY 66,687 MILES ON IT, I HAVE DONE ALL THE MAINTENANCE REQUIRED WITH THE DEALERSHIP, IT IS CONSUMING 1 1/2 OR MORE QUARTS OF ENGINE OIL PER 1000 MILES, THE DEALERSHIP HAD DONE THE CONSUMPTION TEST AND THEY TOLD ME ITS NOT NORMAL, BUT THEY SAID IS NOT RELATED TO THE RECALL. I HAVE NOT HAVE THE KNOCKING NOISE, BUT ISN'T THE EXCESSIVE OIL CONSUMPTION ONE OF THE SYMPTOMS THAT CAN GET THE CAR TO DO THE DAMAGE TO THE ENGINE. THE ENGINE LIGHT IS NOT ON NEITHER THE OIL LIGHT.
Engine, Jun 29, 2017
2.5 WEEKS AFTER 90,000 MILE SERVICE (JUNE 9, 2017) AND 3X RECALL INSPECTIONS (INCLUDING NHTSA CAMPAIGN 17V152000), WHILE DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS (~ 75 MPH ON I-355), I EXPERIENCED GRADUAL LOSS OF POWER. I NOTICED SOME LIGHT WHITE SMOKE FROM THE BACK OF THE CAR AND MY ENGINE AND OIL LIGHTS CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. LOOKING UNDER THE CAR, I SAW 2 LARGE STREAMS OF OIL COMING FROM THE FRONT (PASSENGER SIDE, TRAVERSE MOUNTED) ENGINE (2.0 TURBO). ATTACHED PHOTOS ARE TAKEN SHORTLY AFTER OF THE OIL SLICK UNDER THE CAR. I CALLED THE DEALER AND THEY DISPATCHED A TOW TRUCK AND TOOK THE CAR TO THE DEALER (JUNE 27TH, APPROX 3:45 PM CST, ARRIVED AT DEALER 6:30 PM). I JUST CALLED THE DEALER SERVICE DEPARTMENT AND WAS TOLD THE ENGINE WAS FOUND TO "HAVE A HOLE IN THE BOTTOM OF THE ENGINE" THAT WAS NOT RELATED TO THE OTHER RECALL NOTICES. HE STATED THEIR WAS A BRAND NEW RECALL THAT JUST CAME OUT AFTER MY SERVICE DETAILING HOW TO INSPECT THE ENGINE FOR THIS NEW DEFECT. HE STATED THEY USED A MICROPHONE TO CHECK THE ENGINE SOUNDS TO DETECT IT. HE ALSO STATED SEVERAL OTHER CARS HAVE EXPERIENCED THIS FAILURE. CURRENTLY WAITING ON REPLY FROM MANUFACTURE TO DEALERSHIP FOR DISPOSITION OF REPAIRS (PROBABLY NEW ENGINE). DEALERSHIP IS "FAMILY HYUNDAI" OF TINLEY PARK, IL.
Engine, Jun 28, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DENNIS HYUNDAI OF COLUMBUS, OHIO SCHEDULED AN APPOINTMENT FOR THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF A KNOCKING SOUND WITHIN THE ENGINE FOR OVER A YEAR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 26, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE AREA AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LYNNES HYUNDAI LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THEY WERE WAITING FOR A DECISION FROM THE MANUFACTURER TO REPLACE THE ENGINE. AROUND THE SAME TIME, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE THE AWARE OF THE FAILURE AND STATED THAT THEY HAD ALREADY DECIDED THAT THE DEALER WAS TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 26, 2017
MY SONATA ENGINE SEIZE THEY HAVE A RECALL ON IT BUT HYUNDAI WONT HONOR IT THEY BLAME IT ON SLUDGE THEY TELL EVERY BODY THIS SO THEY DONT HAVE TOO FIX THE CAR !!!! BUT WANT ME TO PAY 5125 FOR NEW ENGINE WE NEED HELP WITH THIS
Engine, Jun 23, 2017
MY CAR HAS HAD INCREASED METALLIC ENGINE NOISE WHILE STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY THAT INCREASES IN SOUND WHEN ACCELERATING. I BROUGHT MY CAR INTO A HYUNDAI DEALERSHIP AND THEY HAVE SAID THAT EVERYTHING SOUNDS FINE THOUGH YOU CLEARLY HEAR THE ENGINE DOES NOT SOUND RIGHT. THREE WEEKS AGO, A CHECK ENGINE LIGHT CAME ON IN MY CAR. I BROUGHT MY CAR INTO A HYUNDAI CERTIFIED DEALERSHIP. THEY DID WORK ON IT AND SAID MY CAR WAS FIXED. I LEFT THE DEALERSHIP AND THE CHECK ENGINE LIGHT CAME BACK ON ABOUT 12 HOURS LATER. ON THE SECOND VISIT, ALL THEY DID WAS 'CLEAR THE CHECK ENGINE LIGHT' AND TOLD ME TO DRIVE IT AROUND FOR A COUPLE DAYS THAT IF THE LIGHT CAME BACK ON TO BRING MY CAR IN AGAIN. THE LIGHT CAME BACK ON THE NEXT DAY. I BROUGHT MY CAR BACK IN AND THEY STILL HAVE IT AT THE DEALERSHIP TO THIS DAY 6/23/17. THE ENGINE SOUNDS LIKE A METALLIC KNOCKING AND IS HESITANT TO DRIVE AT TIMES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. I HAVE BEEN WITHOUT MY CAR FOR ABOUT 11 TOTAL DAYS WHILE THE DEALERSHIP DRIVES IT AROUND AND TRIES TO FIGURE OUT WHY THE CHECK ENGINE LIGHT KEEPS COMING ON. THIS LAST VISIT LEFT ME WITHOUT MY CAR (CURRENTLY IN A RENTAL THE DEALERSHIP PROVIDED) FOR OVER SEVEN CONSECUTIVE DAYS. THEY HAVE IGNORED MY COMPLAINTS THAT I HAVE ENGINE NOISE AND SAID MY ENGINE SOUNDS NORMAL EVEN THOUGH OTHER HYUNDAI SONATAS OR ANY OTHER HYUNDAI VEHICLE WITH THE SAME 2.4L ENGINE 'NOT AFFECTED BY THE 162 RECALL SOUNDS VERY DIFFERENT FROM MINE. I DROPPED MY CAR OFF THERE ON 6/15/17 FOR THE THIRD TIME TO RESOLVE THIS ISSUE BY CERTIFIED HYUNDAI MECHANICS. THEY HAVE NOT FIXED MY CAR AND HAVE NOT OFFERED TO REPLACE MY ENGINE EVEN THOUGH MY ENGINE IS PART OF RECALL 'NHTSA CAMPAIGN NUMBER: 17V-226 ' HYUNDAI CAMPAIGN162'. I ATTACHED THE ORIGINAL RECEIPT OF WORK DONE THEY CLAIMED WAS SUPPOSED TO FIX MY CAR, WHICH DID NOT.
Engine, Jun 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HYUNDAI ON RTE 22 IN UNION, NJ) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE DRIVER HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS LIKELY RELATED TO THE RECALL. CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT SPOKE TO SUPERIOR HYUNDAI (110 S QUINTARD AVE, ANNISTON, AL 36201) WHO STATED THAT THEY WOULD NOT INSPECT THE VEHICLE UNLESS THE CONTACT PAID A FEE. THE CONTACT THEN SPOKE TO SERRA HYUNDAI (1201 CENTER POINT PKWY, BIRMINGHAM, AL 35215) WHO STATED THAT THE FAILURE WAS LIKELY CAUSED BY THE RECALL ISSUE; HOWEVER, THEY WERE WAITING ON THE MANUFACTURER TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD DETERMINE WHETHER THE VEHICLE WOULD BE REPAIRED OR NOT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 20, 2017
DRIVING ON THE INTERSTATE WHEN ENGINE STARTED MAKING LOUDER AND LOUDER CLICKING AND GRINDING NOISES. ENGINE STALLED SHORTLY AFTERWARDS. VEHICLE IS A 2013 HYUNDAI SONATA 2.0T.
Engine, Jun 19, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine and engine cooling, Jun 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WINNER HYUNDAI DEALER, 591 S DUPONT HWY, DOVER, DE 19901, (302) 735-8600) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 19, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE ENGINE AREA. THE INTERIM RECALL NOTIFICATION FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 18, 2017
I WAS NOTIFIED OF THE NHTSA RECALL NUMBER 17V226000 A FEW MONTHS. I BELIEVE THAT THE ISSUE WITH THE ENGINE SHOULD BE ADDRESSED AS QUICKLY AS POSSIBLE SINCE MANY OF THE AFFECTED VEHICLES ARE BEING DRIVING IN THE NATION'S ROAD. THE RECALL WAS SENT OUT IN MARCH 31, 2017 AND SO FAR THERE HAS BEEN NO REMEDY. THE VEHICLE OWNERS ARE ENTITLED TO A REMEDY TO PREVENT ANY FUTURE DAMAGE TO THE ENGINE.
Engine, Jun 14, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (WALLACE HYUNDAI AT 3801 SE FEDERAL HWY A, STUART, FL 34997) STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 13, 2017
I HAVE A 2013 HYUNDAI, VIN: [XXX], THAT HAD A RECALL ON THE ENGINE FOR POSSIBILITY OF SEIZING UP. IT JUST SO HAPPENED THAT IT ACTUALLY HAPPENED LAST WEEK (THURSDAY, JUNE 8, 2017). I HAD THE CAR TOWED TO ANTWERPEN HYUNDAI, 6440 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228 WHERE I HAVE BEEN HAVING THE CAR SERVICED. THEY HAVE BEEN TRYING TO GET A RESOLUTION FROM HYUNDAI SINCE THAT TIME BUT HAVE NOT HAD SUCCESS. I DO NOT HAVE TRANSPORTATION TO GET TO WORK, MY CHILDREN TO THEIR APPOINTED PLACES, ETC AND NO ONE HAS AUTHORIZED ME A RENTAL CAR OR LOANER CAR. I?M GETTING VERY DISTRAUGHT AT THIS TIME DUE TO LACK OF CONCERN FOR MY WELL BEING WHEN THE CAR?S PROBLEM IS CLEARLY A PROBLEM WITH MANUFACTURING AS THE CAR ONLY HAS 43,000 MILES ON IT AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jun 12, 2017
THERE WAS A LOUD CLICKING NOISE AND WHEN TAKING OUR CAR IN THERE WAS NO PROBLEM AT THE TIME. ALL OF A SUDDEN THERE WAS A HORRIBLE LOUD KNOCKING NOISE AND THEN THERE SEEM TO BE NO POWER WHEN TRYING TO DRIVE IT. WHEN HAVING A MECHANIC LOOK AT IT THEY SAID THAT THE PISTON WAS LOSE AND ALSO IT LOOKED LIKE THERE WAS A PROBLEM WITH THE FLOW OF THE OIL THAT WAS GOING IN TO THE ENGINE. BASICALLY HE SAID THE BEARING FAILED AND THAT'S WHY OUR CAR STALLED. LUCKILY IT STALLED WHILE WE WERE IN OUR NEIGHBORHOOD. HIS CONCLUSION WAS THAT WE WOULD NEED A COMPLETELY NEW ENGINE. IT HASN'T BEEN DRIVABLE FOR MONTHS NOW. WE CAN'T AFFORD TO REPLACE THE ENTIRE ENGINE.
Engine, Jun 12, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE WALLACE HYUNDAI DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 10, 2017
I HEARD A VERY LOUD NOISE FROM MY SONATA (SOUNDED LIKE AN ENGINE ABOUT A WEEK AND A HALF AGO. THE CAR WAS TAKEN TO MY FIRESTONE SERVICE CENTER TO HAVE IT CHECKED OUT. THEY COULD NOT FIND THE ENGINE NOISE WHEN INSPECTED BUT POINTED OUT THAT THIS ENGINE WAS UNDER A RECALL BY HYUNDAI. I THEN EXPERIENCED THE NOISE AGAIN AFTER THE FIRESTONE VISIT AND THE CAR WAS TAKEN INTO DCN HYUNDAI IN SOUTH BRUNSWICK, NJ. THEY WERE ABLE TO BILL ME NEARLY $300 FOR BRAKE SERVICE, BUT SAID THEY HEARD NO ENGINE NOISE...AND DENIED THAT THE CAR WAS UNDER A RECALL. LO AND BEHOLD, I FOUND IN MY MAILBOX ON FRIDAY 6/9 AN (INTERIM) RECALL NOTICE. IN READING THE RECALL NOTICE RECEIVED IN THE MAIL (AND SUBSEQUENT REPORTS I THEN FOUND ON THE INTERNET), THE WAY I DESCRIBED THE PROBLEM TO THE SERVICE DEPARTMENT AT DCN MATCHES VERY, VERY CLOSELY TO THE PROBLEM DESCRIBED IN THE NOTICES RECEIVED AND FOUND ON LINE. AFTER CALLING THE HYUNDAI DEALER TO ASK THEM WHAT TO DO WITH THE CAR, I WAS DISMISSED WITH A STATEMENT THAT "EVERYBODY GETS THAT NOTICE". I SPOKE WITH SOMEONE NAMED "HARVEY" WHO WAS IDENTIFIED AS THE SERVICE MANAGER. IN A SECOND, SOMEWHAT CONTENTIOUS CALL MY HUSBAND MADE TO "HARVEY", HE WAS AGAIN TOLD THAT THIS IS AN INTERIM NOTICE AND THERE WAS NOTHING DCN WOULD OR COULD DO TO HELP. THIS IS DESPITE THE FACT THAT I HAD BROUGHT THE CAR IN FOR SERVICE ALREADY REPORTING THE ISSUE ALMOST EXACTLY AS DESCRIBED IN THE NOTICE AND ON LINE. "HARVEY" DECLINED TO GIVE HIS LAST NAME WHICH WAS REQUESTED FOR PROPER DOCUMENTATION PURPOSES. HE DID SAY THAT HE WAS AN ASSISTANT SERVICE MANAGER. HE WOULD NOT SUPPLY THE NAME OF HIS MANAGER OR ANY OTHER DEALER MANAGEMENT WHICH, AGAIN, WAS REQUESTED SO THAT THIS EXPERIENCE COULD BE PROPERLY DOCUMENTED. FOLLOW UP CALL MADE TO HYUNDAI CORPORATE WAS ANSWERED WITH A REQUEST TO BRING THE CAR TO ANOTHER HYUNDAI DEALERSHIP, OTHER THAN DCN, FOR INSPECTION.
Engine, Jun 10, 2017
I WENT TO MY NEAREST DEALER, IN HAZLETON, PENNSYLVANIA ABOUT A KNOCKING SOUND IN MY ENGINE AND THE RMPG GOING UP AND DOWN FASTER THEN USUAL WHEN PRESSING ON THE GAS. THEY TOLD ME HYUNDAI COULDN'T COVER IT SINCE MY WARRANTY WAS SOON GOING TO EXPIRE (60,000) MILES. AND THEY COULDN'T TAKE ME IN THAT CERTAIN DAY. MY CAR WOULD LITERALLY JUMP AS IF I WAS IN A HILL WHEN BEING ON A FLAT SURFACE.
Engine, Jun 9, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WIST HYUNDAI IN CARSON, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT STATED THAT THE VEHICLE SHOOK AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 9, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 9, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OCCASIONALLY, THE ENGINE WOULD REV LOUDER THAN NORMAL WHEN THE VEHICLE WAS STARTED AND WOULD FAIL TO ACCELERATE AT TIMES WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO THE SUPERIOR HYUNDAI DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY DID NOT HAVE A REMEDY FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.