2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints: service brakes
149 reports, newest first. Show all
Electronic stability control (ESC), Service brakes, Jun 27, 2018
CAR BEGAN TO START BRAKING ON ITS OWN AT APPROXIMATELY 94,000 MILES WHILE DRIVING IN CLEAR WEATHER BOTH AT HIGH AND LOW SPEEDS. SHORTLY AFTER, THE ESC MALFUNCTION LIGHT ON THE DASH CAME ON. TOOK IT TO THE DEALERSHIP WHERE THE BRAKE PEDAL STOPPER WAS REPLACED. (NOTE: THIS HAS NOT BEEN RECALLED ON THIS MODEL) LESS THAN TWO WEEKS LATER THE PROBLEM WAS BACK. TOOK THE CAR BACK TO THE DEALERSHIP. BRAKE PEDAL SWITCH WAS REPLACED. AGAIN A FEW WEEKS LATER THE PROBLEM WAS BACK. DEALERSHIP COULD NOT FIND THE PROBLEM. AFTER WEEKS OF BACK AND FORTH WITH HYUNDAI, THEY FINALLY SENT AN ENGINEER. NOW THEY'RE SAYING THE CASING FOR THE TAIL LIGHTS NEED TO BE REPLACED BECAUSE THE BRAKE LIGHTS HAVE BURNED THE WIRING AND MELTED THE CASING. ALL DURING THIS TIME, MY CAR WILL START (PUSH BUTTON) WITHOUT HAVING MY FOOT ON THE BRAKES. THIS IS A SERIOUS SAFETY ISSUE. I'VE READ REPORTS OF THE BRAKE LIGHTS STAYING ILLUMINATED DUE TO THE BRAKE PEDAL STOPPER ISSUE. I'M ASSUMING THIS IS WHAT CAUSED THE MELTING AND WIRING ISSUE. THE BRAKE PEDAL STOPPER NEEDS TO BE RECALLED FOR THIS MODEL!
Service brakes, Feb 2, 2018
BRAKE LIGHTS WILL NOT TURN OFF STOP BRAKE LIGHT SWITCH MALFUNCTIONS
Service brakes, Jan 12, 2018
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Electrical system, Exterior lighting, Service brakes, Dec 18, 2017
WHEN USING BREAKS IT CAUSES BULB SOCKET TO MELT HOUSING, ETC AND BREAK LIGHT STOPS WORKING OVER AND OVER . THE REAR BREAK LIGHT KEEPS BURNING OUT AND MELTING INSIDE THE SOCKET. YOU HAVE TO CHANGE WHOLE SOCKET BECAUSE THE BULB JUST MELTS AND YOU CAN NOT REMOVE. IM AFRAID MY CAR IS GOING TO CATCH FIRE.
Exterior lighting, Structure, Service brakes, Nov 27, 2017
I HAVE NOW REPLACED THE HOUSING REAR BRAKE LIGHT UNIT 3 TIMES DUE TO SHORTING OUT. THE MOST RECENT SHORT HAS CAUSED THE HOUSING UNIT TO MELT CAUSING A REPLACEMENT OF JUST THE BULB NOT AN OPTION. THE TAG LIGHTS TURN OFF AND ON AND APPEAR SOMETIMES TO BE BURNT OUT. THIS IS ALSO A SHORT/WIRING ISSUE. THIS IS A HUGE CAUSE OF CONCERN FOR A TRUNK FIRE AS THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. I HAVE BEEN PULLED OVER AS A WARNING TO GET THE LIGHTS REPLACED. ALSO, THE SPOILER ON THE VEHICLE HAS NOT ONLY CRACKED ALL THE WAY THROUGH BUT IS ALSO PEELING DUE TO COATING ISSUES. ONLY THE SPOILER ON THE CAR IS THE PROBLEM.
Suspension, Air bags, Service brakes, Oct 30, 2017
YO TUVE UN ACCIDENTE DE FRENTE FUERTE Y LOS AIR BAG NO SALIERON Y PROBLEMAS CON EL TREN DELANTERO TIRA PARA IZQUIERDA TODO EL TIEMPO...
Service brakes, Engine, Oct 3, 2017
2013 HYUNDAI SONATA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE ENGINE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. ALSO, THE CONSUMER WAS SEEKING A REIMBURSEMENT FOR A BREAK RECALL REPAIR. UPDATED 10/03/2017*JS
Service brakes, Sep 29, 2017
ABOUT A WEEK AGO I WAS DRIVING HOME ON MY LUNCH BREAK AND WAS HEADING DOWN MAIN STREET IN SAUGUS, MA DRIVING ABOUT 35MPH. I CAME TO THE END OF THE ROAD, AND AS THE LIGHT TURNED YELLOW, I PROCEEDED TO SLOW DOWN AND COME TO A STOP. AS I WAS SLOWING DOWN MY BRAKES LOCKED UP, AND I COULDN'T STOP. THE ABS LIGHT DID NOT ILLUMINATE IN MY DASH. THE BRAKES ENDED UP "KICKING IN" THANKFULLY ALLOWING ME TO STOP IN TIME. THE SAME DAY, AS I WAS DRIVING BACK TO WORK, I WAS GOING 15 MPH BY WAKEFIELD HIGH SCHOOL, AND I WENT TO GO BRAKE, AND I COULDN'T STOP. ABS SOUNDED LIKE IT WAS KICKING IN, BUT NO ILLUMINATION, AND THANKFULLY STOPPED IN TIME BEFORE HITTING THE CAR IN FRONT OF ME. THAT FOLLOWING WEEKEND, SAME THING HAPPENED PULLING OFF OF MY STREET, AND I COULDN'T STOP AT THE STOP SIGN, AND INSTEAD, SKIDDED DOWN THE HILL AND STOPPED ABOUT 2 FEET PASSED THE STOP SIGN. NO ILLUMINATION. IT FEELS LIKE YOUR SLIDING DOWN AN ICY HILL AND THE ABS KICKS IN, BUT THE LIGHT DOESN'T TURN ON WARNING ME. IT LITERALLY JUST WORKS WHEN IT WANTS AND IT'S EXTREMELY UNSAFE AND SCARY. THE LAST TIME I DROVE IT WAS THIS MONDAY, AND WHEN BRAKING, I COULDN'T STOP RIGHT AWAY, ABS KICKS IN, NO ILLUMINATION, AND MY HEART IN MY THROAT. WHEN READING ON WHAT WAS GOING ON THAT NIGHT, I FOUND THAT THE 2015 HYUNDAI SONATA MODEL HAD A RECALL FOR ABS MALFUNCTIONS DURING MAY 28TH 2014 TO AUGUST 21ST, 2015 WHERE HYUNDAI RECALLED OVER 65,000 VEHICLES FOR THE SAME ISSUE WITH THE FOLLOWING: " IN THE EVENT OF AN ABS MALFUNCTION, THE BRAKE SYSTEM WARNING LIGHT WILL ILLUMINATE, BUT THE ABS WARNING LIGHT WILL NOT ILLUMINATE. SINCE THE VEHICLES HAVE ABS MALFUNCTION LIGHTS THAT DO NOT ILLUMINATE, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 135, "LIGHT VEHICLE BRAKE SYSTEMS." I SINCERELY FEEL THAT MY VEHICLE IS ALSO AFFECTED AND SHOULD BE HONORED BY THIS RECALL. *TR
Service brakes, Sep 15, 2017
REAR PASSENGER SIDE TIRE AREA HAS BURNING SMELL AFTER DRIVING AROUND TOWN. SMELLS LIKE BRAKES. DEALERSHIP CHECKED IT WITH NO RESOLUTION.
Electrical system, Exterior lighting, Service brakes, Aug 25, 2017
ELECTRICAL ISSUE IS CAUSING TRACTION CONTROL LIGHT TO REMAIN ON AND THE BURNING OUT AND MELTING OF BRAKE LIGHT SOCKET. SHORT IS CAUSING EXTREME HEAT TO THE TAIL/BRAKE LIGHT HOUSING.
Vehicle speed control, Service brakes, Aug 22, 2017, crash
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE SO CLOSE TOGETHER AS TO INTERFERE WITH EACH OTHER. SPECIFICALLY, AS ONE COMES TO A STOP, THE BRAKE PEDAL IS SO CLOSE TO THE ACCELERATOR BOTH LATERALLY AND VERTICALLY, THAT THE OPERATORS FOOT MAY HIT BOTH PEDALS AT THE SAME TIME JUST BEFORE COMING TO A STOP, CAUSING AN UNINTENDED SUDDEN ACCELERATION. THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE DRIVER, OCCUPANTS, PEDESTRIANS AND OTHER VEHICLES OR ITEMS IN THE PATH OF THE CAR. I HAVE HAS 4 SUCH INCIDENTS, ONE INVOLVING A REAR END BUMP. THE HYUNDAI DEALER INSPECTED THE CAR FOR SUDDEN ACCELERATION AND FOUND NOTHING AND DISMISSED THE CONCERN. HYUNDAI CUSTOMER CARE REPRESENTATIVE ERIN THOMPSON STATED " I DID NOT DESIGN THE CAR, IT OPERATES AS DESIGNED AND THERE IS NOTHING I CAN DO FOR YOU". FURTHER, SHE STATED "I WILL NOT SAY IT AGAIN" WHEN I TRIED TO OFFER CLARIFICATION OF THE ISSUE. I BELIEVE THIS PROBLEM IS A FUNDAMENTAL DESIGN DEFECT IN THE CAR AND VIOLATES THE IMPLIED WARRANTY OF FREEDOM OF DESIGN AND MANUFACTURING DEFECTS AND FITNESS OF PURPOSE. IT MAY ALSO NOT MEET FEDERAL SPECIFICATIONS FOR ERGONOMIC CONSIDERATIONS. CAN YOU HELP? THANK YOU *JS THE CONSUMER REQUESTED A COPY OF THE EXAMINER'S REPORT. *JS
Service brakes, Jul 28, 2017, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 10 MPH, THE BRAKES WERE APPLIED, BUT FAILED TO RESPOND. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A FORD EXPLORER. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 10462825. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Service brakes, Jun 27, 2017
THIS HAS OCCURRED TWICE IN THE LAST YEAR, ONLY IN THE MORNING AFTER STARTING THE CAR FOR THE FIRST TIME. I HAVE APPLIED THE BRAKES AT THE END OF MY (CITY) STREET, ONLY TO HAVE THE BRAKES ENGAGE FOR A MOMENT, THEN DISENGAGE, ALLOWING THE CAR TO COAST FOR SEVERAL FEET, BEFORE FINALLY RE-ENGAGING AND STOPPING. THIS LAST TIME IT OCCURRED, I ALMOST DRIFTED INTO ONCOMING TRAFFIC. I TOOK THE CAR TO MY MECHANIC AND THEY CAN'T FIND ANYTHING WRONG. I NOW HAVE IT AT THE DEALERSHIP, BUT THEY HAVEN'T BEEN ABLE TO RE-CREATE THE ISSUE.
Service brakes, Jun 23, 2017
MY BREAK LIGHTS WENT OUT SO I ENDED UP CHANGING THE BULBS AND THE FUSE COME TO FIND OUT ITS THE BREAK SWITCH WHICH CAUSED THE WIRES TO BREAK AND THE BULBS MELTED THE TAIL END COVERINGS
Vehicle speed control, Service brakes, Jun 12, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE ACCELERATED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,208.
Other or unspecified, Service brakes, Jun 7, 2017
VEHICLE DOES NOT RECOGNIZE EITHER KEY FOB AND WILL NOT START JUST GOES INTO ACCESSORY MODE. WHEN PLACING FOOT ON BRAKE PAD IT IS EXTREMELY HARD. YET EVERY TIME WE LET VEHICLE DRIFT DOWN OUR DRIVEWAY AND GET LEVEL IT STARTS NO PROBLEM. WE ARE WORRIED WHEN OUR DAUGHTER IS DRIVING THE VEHICLE IT WON'T RECOGNIZE THE KEY FOB AND SHUT DOWN. IT HAS HAPPENED AT LEAST 5 TIMES
Other or unspecified, Service brakes, Jun 5, 2017
EVERY-TIME I START DRIVING, I CAN HEAR A GRINDING NOISE SO I CHANGED THE FRONT BREAKS AND THE NOISE NEVER WENT AWAY. THEN OUT OF KNOW WHERE THE BACK BREAKS AND ROTORS WENT OUT FIXED THEM AND NOISE IS STILL THERE. I HEAR A SMALL KNOCKING AND SQUEALING AND WHEN I STOP, I CAN HEAR A GRINDING. I HAVEN'T EVEN HAD THE CAR FOR A YEAR YET. I CAN HEAR IT WHENEVER I'M DRIVING.
Exterior lighting, Service brakes, Jun 2, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HOMER SKELTON HYUNDAI; 8145 CRAFT RD, OLIVE BRANCH, MS 38654; (662) 890-0100) WHERE IT WAS DIAGNOSED THAT THE LIGHT BULB SOCKET AND HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-633-5151 AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. CASE NUMBER: 10261518 WAS PROVIDED. THE FAILURE MILEAGE WAS 81,684. UPDATED 07/11/17*LJ UPDATED 12/5/2017*JS
Service brakes, Apr 11, 2017
THE MASTER CYLINDER FAILED WHILE IN A PARKING LOT. A HARD STOP BY HITTING THE CURB.
Steering, Service brakes, Feb 28, 2017
CAN NOT HOLD THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS .CAR WILL DRIFT LEFT AND RIGHT AND NEEDS CONSTANT CORRECTIONS . THESE RESULT OF THESE CORRECTIONS HAVE A VARYING RESULT IN THE CAR OVER CORRECTING OR UNDER CORRECTING . MAIN SAFETY ISSUE IS THE CAR WANDERS ON ITS OWN WITH THE STEERING WHEEL CENTERED AND RESULTS IN DRIFTING INTO OTHER LANES .THE DRIFT SEEMS TO BE MORE APPARENT ON FLAT STRETCHES OF FREEWAY AS COMPARED TO ROADS WITH A BIGGER CROWN WHICH YOU CAN HOLD THE STEERING WHEEL INTO TO STAY CENTERED . THE FEELING IN THE STEERING WHEEL IS TIGHT AND HARD WHILE GOING STRAIGHT THEN REQUIRES A GOOD SOLID PULL TO CORRECT THE DRIFT ,THE STEERING WILL THEN CORRECT OR OVER CORRECT MOSTLY OVER CORRECT.I ACTUALLY FEARED TAKING THIS CAR ON A TRIP LAST WEEKEND DUE TO THE FACT THAT WE WERE GOING TO BE DRIVING IN SNOW ,LUCKILY AT 30 MPH WITH CHAINS ON THE DRIFT WAS MINIMAL. THANK YOU FOR REVIEWING THIS LETTER
Steering, Service brakes, Jan 23, 2017
UPON START UP THE VEHICLE IS PRETTY LOUD TO BE FAIRLY NEW, THE NOISE INCREASED BY DAY. BRAKES WOULD GRIND. NO CONTROL OVER STEERING CAR WOULD PULL AND DRIFT AS DRIVING. REMOTE BARELY WORKED RADIO WOULD RANDOMLY INCREASE AND DECREASE. *TR
Service brakes, Jan 21, 2017
I TOOK IN FOR BRAKES AFTER HAVING IT ONLY 3 MONTHS. I ALMOST GOT IN ACCIDENT BECAUSE BRAKES FAILED. AMCO TOLD ME IT WAS THE CALIBERS AND SAID IT WAS A MANUFACTURER DEFECT BECAUSE AFTER CHANGING PADS, THE CALIBER WAS STUCK AND WOULD NOT CLOSE. HE SAID VEHICLE WAS TOO KNEW FOR THIS TYPE OF PROBLEM. IT HAD TO BE FIXED BECAUSE IT WAS A SAFETY ISSUE SO IT WAS FIXED FOR $900. WANT TO REPORT AS SAFETY ISSUE. COULD HAVE CAUSED MULTI VEHICLE CRASH.
Service brakes, Engine, Dec 7, 2016, fire
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE BRAKES FAILED WHILE DRIVING 60 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, ONCE THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE VEHICLE WAS TURNED OFF BUT THE ENGINE REMAINED OPERABLE. UPON INSPECTION OF THE ENGINE COMPARTMENT, THE CONTACT OBSERVED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE DRIVER DID NOT SEE ANY SMOKE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Service brakes, Sep 1, 2016
WE BOUGHT THE CAR IN SEPTEMBER 2012. WITHIN DAYS, WE STARTED TO NOTICE RUST SPOTS ON THE BODY OF THE CAR THAT APPEARED TO BE COMING FROM BRAKE DUST. WE CONTACTED THE DEALER AND INFORMED THEM OF THE ISSUE, AND OUR CONCERN THAT IT WOULD DAMAGE THE CLEAR COAT OR PAINT. DEALER STATED THEY COULD NOT DO ANYTHING. WE STARTED TO NOTICE BRAKE NOISE. MAY 16, 2013; AT 6,400 MILES, WE TOOK THE CAR TO THE DEALER FOR SERVICE, AND AGAIN COMPLAINED OF GRINDING NOISE WHEN BRAKING; DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. AUGUST 9, 2013; 7,589 MILES. TOOK CAR IN TO DEALER FOR SERVICE, AGAIN COMPLAINED ABOUT BRAKE NOISE; DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. JUNE 16, 2014; 16,176 MILES. TOOK CAR IN TO DEALER FOR SERVICE, AGAIN COMPLAINED ABOUT BRAKES, DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. MAY 10, 2016; 37,247 MILES. HEARD SEVERE GRINDING NOISE COMING FROM BRAKES, TOOK TO DEALER TO INSPECT. I ASKED A MECHANIC TO RIDE WITH ME WHILE I DROVE TO MAKE SURE THEY HEARD THE NOISE, AND MECHANIC DID HEAR IT. DEALER KEPT CAR FOR 7 DAYS, INSPECTED BRAKES, AND SAID COULD NOT REPLICATE NOISE. AUGUST 31, 2016, 40,400 MILES. HEARD SEVERE GRINDING NOISE ON BRAKES AGAIN, TOOK TO DEALER, AGAIN HAD DEALER REP LISTEN TO NOISE. DEALER INSPECTED THE BRAKES, AND STATED THERE WAS SEVERE WEAR ON THE INSIDE BRAKE PADS, THAT HAD DAMAGED THE ROTORS TO THE POINT THEY HAD TO BE REPLACED. THERE WAS NO WARNING THAT THE BRAKE PADS WERE WORN PREMATURELY, AND THE DEALER FAILED TO IDENTIFY THE ISSUE WITH BRAKING SYSTEM UNTIL IT WAS TOO LATE, CREATING A SAFETY HAZARD. THERE WAS A PROBLEM WITH THE BRAKING SYSTEM FROM THE BEGINNING, AND WE DOCUMENTED IT AT THE DEALER, WHERE WE HAD ALL SERVICE DONE.
Service brakes, Jun 13, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE AN ABNORMAL NOISE AND FELT AS THOUGH THAT THEY WERE DRAGGING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CALIPERS WERE GETTING JAMMED, WHICH DAMAGED THE ROTORS. THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.