2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Exterior lighting, Jul 16, 2020
HEADLIGHTS AND TAIL LIGHTS ARE CONSTANTLY BURNING OUT WAY EARLIER THAN THEY SHOULD. THEY ARE BEING INSTALLED PROPERLY. I HAVE RESEARCHED THIS ISSUE AND FOUND LOTS OF OTHER HYUNDAI OWNERS EXPERIENCING THE SAME PROBLEM. THIS IS A BIG SAFETY ISSUE AS I DON'T ALWAYS KNOW WHEN THEY ARE BURNT OUT.
Exterior lighting, Jul 16, 2020
I KEEP HAVING TO REPLACE LIGHT BULBS. THEY KEEP BLOWING. HEADLIGHTS FOG LIGHTS BRAKE LIGHTS TAIL LIGHTS.
Exterior lighting, Service brakes, Jul 11, 2020
I REPLACED MY BREAK LIGHTS BULBS OVER 10 TIMES IN ONE YEAR, AND A NUMBER OF POLICE WARNINGS, AND I'M AN AFRICAN AMERICAN MALE. I'M TIRED OF BEING STOPPED FOR A BREAK LIGHT ISSUES.
Fuel/propulsion system, Jul 11, 2020
ON 02/28/2020 I RECEIVED A NOTICE (HYUNDAI RECALL #189,NHTSA RECALL #20V-121) OF A DEFECT IN THE FUEL FEED LINE THAT COULD RESULT IN AN ENGINE FIRE. OVER 4 MONTHS LATER, HYUNDAI MOTOR AMERICA ADVISES THAT "WE ARE CURRENTLY PREPARING A REMEDY." IT WOULD SEEM THAT OVERCOMING THE RISK OF AN ENGINE FIRE WOULD BE ADDRESSED WITH MUCH MORE URGENCY SINCE BODILY INJURY AND PROPERTY DAMAGE ARE AT STAKE.CAN YOU ASSIST IN SPEEDING UP THE DETERMINATION OF A REMEDY
Fuel/propulsion system, Jul 10, 2020, fire
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE RECALL WAS NOT ABLE TO BE COMPLETED DUE PART TO THE REPAIR BEING UNAVAILABLE. THE CONTACT HAD NOT CONTACTED THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHEN DRIVING AT HIGHWAY SPEEDS THEY WOULD SMELL A BURNING ORDER COMING FROM THE VENTS OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Jul 9, 2020
RECALL NOTICE RECEIVED 12-13-2019. NO FIX LISTED. WHAT IS A REASONABLE TIME FRAME FOR REPAIRS ON A PROBLEM THAT CAN RESULT IN A VEHICLE FIRE? IT HAS NOT CAUGHT FIRE YET.
Fuel system, Gasoline, Jul 9, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED GREG MAY HYUNDAI LOCATED AT 1501 TX-340 LOOP, WACO, TX 76712, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel system, Gasoline, Jul 7, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. INVALID VIN.
Fuel system, Gasoline, Jul 7, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Exterior lighting, Jul 6, 2020
THE LIGHTS TURN OFF AFTER TURNING OR EVEN JUST NORMAL DRIVING. THE DASHBOARD INDICATOR SHOWS THIS HAPPENING. THEN YOU JUST HAVE TO HOPE THEY TURN ON.
Engine, Fuel/propulsion system, Jul 6, 2020, fire
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT INITIALLY DISCOVERED A RECALL FOR NHTSA CAMPAIGN NUMBER :20V121000(FUEL SYSTEM, GASOLINE). JONES BEL AIR HYUNDAI (1504 BELAIR RD, BEL AIR, MD 21014) WAS CONTACTED AND CONFIRMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL. AN APPOINTMENT WAS MADE AND A NEW MOTOR AND FUEL LINE WAS PLACED INTO THE VEHICLE. THE CONTACT STATED THAT THE AFTER THE REPAIR, THE VEHICLE WOULD HESITATE TO START AS AN UNKNOWN WARNING LIGHT WOULD ILLUMINATE ON THE DASHBOARD. ON MAY 18, 2020, UPON ATTEMPTING TO START THE VEHICLE, WHITE SMOKE BEGAN TO EMIT FROM THE HOOD. THE CONTACT THEN EXITED THE VEHICLE AND CHECKED UNDER THE HOOD AS FLAMES BEGAN TO EMIT FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED, THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE. NO INJURIES WERE REPORTED AND A FIRE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO JONES BEL AIR HYUNDAI AND AN INSURANCE INVESTIGATION WAS CONDUCTED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,800.
Power train, Vehicle speed control, Jul 6, 2020
OUT OF NO WHERE THE TRANSMISSION STARTED TO GIVE ME ISSUES. IT NOW TAKES LONGER FOR THE GEAR TO CHANGE FROM A STOP, REVING MY CAR PAST 4,000 RPM'S TO 5,000RPM'S. WHEN BREAKING THE GEARS JERK WHEN LOWERING, AND WHEN DRIVING WITH CRUISE CONTROL, MY CAR WILL NOT STAY THE SAME PACE. IT WIL LAG OR IT WILL KICK HIGHER, EITHER WAY MAKING MY CAR JERK.
Vehicle speed control, Other or unspecified, Engine, Jul 5, 2020
BEGINNING AT AROUND 90K MILES, THERE WAS INTERMITTENT STUTTERING, ABOUT 2 SECONDS APART, WHEREBY THE VEHICLE WOULD LOSE POWER WHILE IN MOTION; AT VARIOUS SPEEDS, BOTH ON ACCELERATION AND DECELERATION OR COASTING. THE EPISODES WERE ONLY HAPPENING AFTER THE CAR HAD BEEN DRIVEN FOR MORE THAN AN HOUR. NOW, AT 92K MILES THE STUTTERING HAS INCREASED IN FREQUENCY AND TODAY I RECEIVED A "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" MESSAGE WITH AUDIBLE WARNING CHIMES AND A "WRENCH" ICON ILLUMINATED. THIS TRIP WAS ONLY A TEN MILE TRIP, IN THE MORNING, OUTSIDE TEMPERATURE WAS ABOUT 65F. THE CAR HADN'T BEEN DRIVEN AT ALL THIS DAY PRIOR TO THIS EVENT. THE WARNINGS HAPPENED TWICE, LESS THAN ONE MILE TO MY HOME, AND I BARELY MADE IT TO MY DRIVEWAY, WHERE IT'S NOW PARKED.
Engine, Jul 4, 2020
MY VEHICLE WAS STOLEN IN MID MAY, AND LATER RECOVERED ON JUNE 1ST. I HAD IT TAKEN TO THE DEALERSHIP TO HAVE THE IGNITION REPLACED. AFTER COMPLETING THE WORK THEY INFORMED ME THAT THE ENGINE HAD SEIZED. IT HAD WORKED PERFECTLY FINE PRIOR TO THE THEFT.
Engine, Jul 3, 2020
I STARTED MY CAR THE MORNING OF 7/3/2020 AND WHEN I STARTED IT I HEARD A LITTLE RATTLING NOISE THAT SOUNDED LIKE IT WAS COMING FROM THE FRONT TIRE. AFTER DRIVING HOME FROM WORK IT GOT WORSE AND I HEARD THE RATTLING KNOCKING NOISE EVERY TIME I ACCELERATED. IT EVENTUALLY GOT SO LOUD AND BAD I HAD TO PARK THE CAR. IT CONTINUES TO TURN ON BUT THE ENGINE IS KNOCKING WHEN I LOOKED UNDER THE HOOD. MY CAR HAS HAD A RECENT OIL CHANGE SO I DON'T KNOW WHAT COULD CAUSE THIS ISSUE. PLEASE HELP!!!
Fuel/propulsion system, Jul 2, 2020
I AM INQUIRING ABOUT AN "OPEN RECALL" ON MY 2013 HYUNDAI SONATA GLS. THE OFFICIAL RECALL TITLE IS "CAMPAIGN 189" IT INVOLVES THE "FUEL LINE" AND COULD LEAD TO A POSSIBLE FIRE IN THE ENGINE COMPARTMENT. I JUST PURCHASED THE VEHICLE IN EARLY JUNE FROM "GETTEL HYUNDAI/ BEE RIDGE IN SARASOTA,FL. LOOKING UP THE RECALL INFORMATION--IT WAS LISTED AS "NO REMEDY AVAILABLE." THE RECALL WAS ANNOUNCED ON 3/4/20... AND ACCORDING TO CONSUMER AFFAIRS SHOULD HAVE BEEN REMEDIED BY APRIL. AS I WRITE THIS WE ARE INTO JULY! I HAVE CONTACTED HYUNDAI OF AMERICA CORPORATE OFFICES AS WELL AS THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I BOUGHT THE CAR. NEITHER COULD GIVE ME ANY ANSWERS AS TO WHEN THIS ISSUE COULD BE ADDRESSED??? ALL I WAS TOLD IS THAT IF I HAVE AN ISSUE WITH MY VEHICLE THAT CONCERNS CAMPAIGN 189... IT WILL REPAIRED--OF COURSE--FREE OF CHARGE. SO I GUESS IF MY ENGINE CATCHES ON FIRE ON A HIGHWAY SOME NIGHT--IT'LL BE TAKEN CARE OF?? I WANT THE RECALL ISSUE OF MY CAR ADDRESSED NOW !!! NO MORE RUN-AROUND AND STUPID SCENARIOS---FIX THE CAR. WHATEVER YOU CAN DO FOR ME WOULD BE GREATLY APPRECIATED . THANK YOU [XXX] SARASOTA, FL INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Jul 1, 2020
THE ENGINE IS MAKING A KNOCKING NOISE AND IT HAS LOST POWER. OIL LEVEL IS GOOD. I KNOW THERE WAS AN ENGINE RECALL ON SONATAS AND IT LOOKS LIKE THIS MAY BE A RECALL ISSUE
Engine, Jul 1, 2020
FEB 2020 CHECK ENGINE LIGHT FLICKERED ON AND OFF. OIL CHANGE WAS NOT DUE AT THAT TIME. I STOPPED OFF AT A LOCAL OIL SHOP, THEY TOPPED OFF THE OIL. THEN MADE AN APPT WITH HYUNDAI REPAIR SHOP. SINCE FEBRUARY I HAVE COMPLETED MULTIPLE OIL CONSUMPTION TRIALS. WHEN THOSE FAILED HYUNDAI RECOMMENDED A COMPRESSION/LEAKAGE TEST ON ALL 4 CYLINDERS. ACCORDING TO HYUNDAI THE CAR DID NOT MEET CRITERIA FOR PASSING, BUT DIDN'T FAIL EITHER. 1 CYLINDER FAILED THE LEAKAGE TEST. HYUNDAI RECOMMENDED FUEL SYSTEM SERVICE WITH FOAM CLEANER AT MY COST ($300-400). I REDID OIL CONSUMPTION TRIAL, MY CAR STARTED CONSUMING MORE AND MORE OIL AS I MOVED FARTHER AWAY FROM THE CLEANING SERVICE. I TECHNICALLY DIDN'T FAIL THAT OIL CONSUMPTION TRIAL, BUT BY THE LAST 1000 MILES I WAS USING 1.25 QUARTS. THEY RECOMMENDED ANOTHER OIL CONSUMPTION TRIAL, WHICH FAILED. NOW HYUNDAI IS RECOMMENDING THAT I DO A TEAR DOWN TO POINT OF FAILURE OF MY ENGINE TO DIAGNOSE WHY IT IS FAILING AT MY COST - ANOTHER $300-400. THE LOCAL HYUNDAI DEALERSHIP HAS STATED THAT HYUNDAI JUST NEEDS TO REPLACE THE ENGINE ALREADY. THEY STATED NOT TO WORRY ABOUT THE MILEAGE OF THE CAR BECAUSE JUST A FEW WEEKS PRIOR HYUNDAI REPLACED THE ENGINE OF A 2013 SONATA AT 230,000 MILES. HYUNDAI CORPORATE DOES NOT SEEM CONCERNED ABOUT MY ISSUES AND IS QUITE CAVALIER ABOUT IT. HYUNDAI CORPORATE EVEN CLOSED MY CASE # WITHOUT CHECKING TO SEE IF THE ISSUE HAD BEEN RESOLVED. NOT ONCE DURING THE LAST 5 MONTHS HAS HYUNDAI WARNED ME ABOUT THE KNOWN ISSUES WITH THIS ENGINE THAT THEY CAN LEAD TO CATASTROPHIC ENGINE FAILURES AND FIRES. I HAVE 2 YOUNG CHILDREN, WOULD THERE BE ENOUGH TIME TO UNBUCKLE THEM AND REMOVE THEM FOR THE CAR SHOULD MY ENGINE CATCH ON FIRE? HYUNDAI HAS A PRODUCT THAT IS KNOWN TO FAIL, THEY NEED TO DO WHAT IS RIGHT AND THAT IS TO REPLACE THE FAULTY ENGINES IN THESE CARS.
Steering, Electronic stability control (ESC), Fuel/propulsion system, Jun 30, 2020
I HAVE AN UNREPAIRED RECALL SINCE FEBRUARY 28 2020 WITH NO REMEDY AVAILIBLE.MY STEERING WHEEL CAM SHAFT IS MAKING A LOUD CLICKING SOUND.
Fuel system, Gasoline, Jun 30, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOWNE HYUNDAI (3170 NJ-10, DENVILLE, NJ 07834) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel system, Gasoline, Jun 30, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEIDEL HYUNDAI (6125 SHILLINGTON PLAZA, READING, PA 19607) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel system, Gasoline, Jun 30, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 30, 2020
WHILE DRIVING, ENGINE STALLED. WAS ABLE TO PULL TO SIDE OF THE HIGHWAY. TRIED TO RESTART THE CAR, AND ENGINE WAS KNOCKING. HAD CAR TOWED TO DEALERSHIP. DEALER IS BALISE IN FAIRFIELD CT. SERVICE DEPARTMENT SAID THE ENGINE HAD A RECALL. #162. THEY SENT THEIR FINDINGS TO HYUNDAI MAIN OFFICE. THE FOLLOWING WEEK, THEY SAID THAT THE SAME TESTS HAD TO BE RESENT. THEN THE MANAGER OF SERVICE DEPARTMENT SAID THAT THERE WASN'T A RECALL. AFTER I WAS TOLD THERE WAS. I CALLED THE HYUNDAI DIRECTLY. I RECORDED ALL MY CONVERSATIONS WITH THEM. I WAS TOLD THERE IS A RECALL FOR ENGINE. THAT IT CAN STALL WHILE DRIVING. EXACTLY WHAT HAPPENED TO ME. I SET A CASE NUMBER WITH HYUNDAI. I WAS TOLD THEY WOULD GET BACK WITH ME. THEY HAVE NOT FOR OVER A WEEK. HAVEN'T HEARD BACK FROM THE DEALER IN WEEK AND A HALF. I'VE BEEN TOLD THEY WOULD RETURN MY CALL. BUT HAVE NOT RECEIVED A CALL. IT'S BEEN 3 WEEKS SINCE THEY HAVE HAD MY CAR WITH NO RESPONSE. I ASKED FOR A LOANER CAR. I WAS TOLD THAT I WOULD ONLY GET A LOANER CAR IF HYUNDAI PAID FOR THE WORK. EVEN THEN, THEY PROB WON'T HAVE A LOANER CAR. HYUNDAI SENT ME A TEXT MESSAGE STATING THAT THE ENGINE WAS UNDER RECALL, #162
Fuel system, Gasoline, Jun 29, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FOX HYUNDAI (4141 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel system, Gasoline, Jun 29, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. MILLER HYUNDAI (4455 VESTAL PKWY E, VESTAL, NY 13850) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.