2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Electrical system, Exterior lighting, Sep 12, 2019
MY REAR PASSENGER TAIL LIGHT KEEPS SHORTING OUT. IVE REPLACED THE BULB HALF A DOZEN TIMES NOW. IVE EVEN REPLACED THE TAIL LAMP HOUSING AND IT KEEPS BLOWING THE LIGHT. THIS IS A VERY COMMON ISSUE WITH THESE CARS AND THE MANUFACTURER NEEDS TO TAKE RESPONSIBILITY FOR IT AND REPLACE IT UNDER A RECALL. WHY SHOULD I BE RESPONSIBLE FOR IT? THEYRE THE ONES SELLING DEFECTIVE JUNK TO THE PUBLIC. IVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE ABSOLUTE WORST CAR IVE EVER OWNED. IVE EVEN HAD THE ENGINE REPLACED UNDER RECALL. TOTALLY UNACCEPTABLE.
Power train, Sep 8, 2019
VERY SIMILAR TO HTSA ID NUMBER: 10607383. CAR REFUSES TO ACCELERATE RELIABLY . IN ADDITION ON BRAKING THE CAR WILL LURCH FORWARD FOR 1-2 SECONDS. NO LOSS OF BRAKE PEDAL FEEL BUT COULD CAUSE ACCIDENT IN CLOSE CIRCUMSTANCES.
Engine, Sep 7, 2019
SLOW DETEARATING ABILITY TO MAINTAIN HIWAY SPEED. LITERALLY IN A MATTER OF 1/2 HOUR MOTOR BECAME NOISY/VIBRATING...EVENTUALLY BECAME UNRESPONSIVE AND HAD TO HOPE TO GOD I COULD MAKE IT TO A TOWN. I WAS STRANDED IN MIDDLE OF KS. CHEAPEST TOW WAS $800 TO GET DEALERSHIP...FOUND OUT I'M NOT ALONE...
Vehicle speed control, Engine, Sep 6, 2019
ABOUT 3 WEEKS AGO AROUND 6AM I WAS DRIVING TO WORK WHILE ON THE HIGHWAY WHEN SUDDENLY THE CHECK ENGINE LIGHT POP UP AND THE THROTTLE PEDAL WENT DOWN AND IT WON'T PEDAL OR MOVE NO MORE. DIDN'T KNOW WHAT WAS GOING ON UNTIL MY CAR WAS TOWED THE DEALERSHIP PLACE WHERE I WAS TOLD IS A RECALL. TWO WEEKS AFTER I WAS CALLED THAT MY CAR IS READY AND GOOD TO GO BUT UNFORTUNATELY BEFORE THE CAR GOT TO MY PLACE THE CHECK ENGINE LIGHT IS BACK ON AND THE ACCELERATOR PEDAL DON'T MOVE NORMALLY AGAIN, WHEN YOU ARE ON MOTION AND YOU TRY TO CHANGE LANE OR OVERTAKING THE PEDAL WON'T MOVE UNTIL YOU FORCE IT WITH PRESSURE AND IF YOU HAPPEN TO BE AT TRAFFIC LIGHTS THE SAME THING WILL HAPPEN, THE CAR DON'T MOVE NORMAL AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND EXPLAIN WHAT HAPPENED TO THEM AGAIN AND THEY TOOK THE CHECK ENGINE LIGHT OFF THAT IT SHOULD BE FINE AFTER BUT ALAS THE PROBLEM IS WORSENING DAY IN DAY OUT AND MY SAFETY IS ON THE LINE NOW. INITIALLY I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE BUT I REALIZED THEY DIDN'T REPLACE THE ENGINE INSTEAD SOME PARTS WERE REPLACED AND THAT MAKES IT WORSE THAN BEFORE. DRIVING THE CAR NOW IS AT THE HIGH RISK FOR ME OR OTHER ROAD USERS BECAUSE I DON'T KNOW WHAT COULD HAPPEN NEXT. THE CHECK ENGINE LIGHT IS STILL ON AND THE PEDAL STILL NOT MOVING WELL AND ESPECIALLY WHEN YOU ARE MOVING UPHILL. PLEASE I WILL LIKE THIS TO BE INVESTIGATED BECAUSE I DON'T IF OTHER PEOPLE HAVE EXPERIENCE SIMILAR PROBLEM.
Engine, Sep 5, 2019
I WAS DRIVING DOWN A CITY STREET WHEN ALL OF A SUDDEN MY 2013 HYUNDAI SONATA STOPPED ON ME. IT WAS LIKE THE ENGINE CUT OFF, ALL THE CAR LIGHTS CAME ON--THE CHECK ENGINE LIGHT, EPS LIGHT, ETC. ALL THE LIGHTS CAME ON AT ONCE AND THE DRIVING WHEEL LOCKED ON ME, IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL AT ALL. I WAS PRESSING ON THE ACCELERATION PEDAL BECAUSE THE CAR WAS STOPPING IN THE MIDDLE OF A CITY STREET WHERE OTHER CARS WERE PASSING BY ME. HOWEVER, I WAS UNABLE TO ACCELERATE OR PRESS ON THE BRAKES ON THE CAR, I WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD. ONCE THE CAR WAS ON THE SIDE OF THE ROAD, I TRIED TO CRANK THE CAR BACK UP WITH NO LUCK. I WAS ABLE TO GET THE CAR "ON"--AS IN BEING ABLE TO LISTEN TO THE RADIO BUT THE CAR WOULD NEVER FULLY TURN OVER. WHEN TRYING TO GET THE CAR TO CRANK UP I BEGAN TO NOTICE SMOKE COMING FROM ENGINE AND A SPARK COMING FROM THE ENGINE WOULD LIGHT UP A LITTLE EVERY TIME I TRIED TO GET THE CAR TO TURN OVER. I ALSO NOTICED THAT THE HOOD OF THE CAR ALSO SMELLED LIKE BURNT METAL WHEN I WAS ABLE TO GET THE CAR ON THE SIDE OF THE ROAD EVEN BEFORE I TRIED TO RESTART MY CAR AFTER IT CUT OFF ON ME. THE ENGINE COMPLETELY STOPPED ON ME IN THE MIDDLE OF THE ROAD. ALL MY MAINTENANCE AND SERVICES WITH MY 2013 HYUNDAI SONATA WERE UP TO DATE. I HAD GOT MY CAR SERVICED LESS THAN A MONTH AGO BEFORE THIS HAPPENED TO ME, THE ENGINE SEIZED. AFTER REPEATEDLY TRYING TO START THE CAR WITH NO LUCK. I HAD TO CALL AAA TO COME AND TOW MY CAR.
Electrical system, Sep 5, 2019
I HAVE BEEN REPLACING BREAK/TAIL LIGHT BULBS FOR 3 YEARS, MY BULBS MELT INTO THE HARNESS CAUSING ME TO HAVE TO DIG THE BULB OUT. RIGHT NOW I HAVE GLASS EVERYWHERE IN THE TAIL LIGHT DUE TO MY BULB EXPLODING. THIS MORNING I STARTED MY CAR AND HAD NO BACK RUNNING LIGHTS AND NO BREAK LIGHTS, THAT'S VERY INCONVENIENT WHEN I GO TO WORK BEFORE AN AUTO STORE IS OPEN. A RECALL NEEDS TO HAPPEN BECAUSE THERE'S SO MANY PEOPLE DEALING WITH THIS SAME PROBLEM. I AM NOT SURE IF IT'S FAULTY WIRING BUT THE BULBS BURN WAY TO HOT. THIS HAPPENS NO MATTER IF YOU BARELY USE THE LIGHTS OR NOT, EVEN IF YOU ARE PARKED AND LIGHTS ARE ON AND EVEN IF YOU ARE JUST DRIVING. TODAY MY LIGHT SPARKED, THE BULB EXPLODED AND I HAD TO CUT THE LIGHTS OFF IN ORDER TO STOP THE SPARKS FROM CAUSING A FIRE.
Other or unspecified, Aug 30, 2019
CAR SOMETIMES LOOSES POWER. WHEN PRESSING ON THE GAS PEDDLE FROM BEING STATIONARY WE HAVE TO PRESS ALL THE WAY TO THE FLOOR BEFORE THE CAR WILL SLOWLY ACCELERATE. WHEN BREAKING AND THE SPEED GETS BETWEEN 40-30 MPH THE CAR BUCKS. THE CAR DOES NOT HAVE ANY CODES.
Steering, Aug 27, 2019
ABOUT A WEEK AGO MY STEERING STARTED MAKING A CLICKING SOUND WHEN YOU TURN THE WHEEL OR HIT A SMALL BUMP IN THE ROAD. I HAVE HAD MY CAR FOR 2 YEARS AND 4 DAYS. I HAVE TAKEN IT FOR EVERY RECALL AND HAD MY OIL CHANGED LIKE I'M SUPPOSE TO. IT'S JUST ODD THAT IT STARTED MAKING THIS NOISE OUT OF THE BLUE. IS THERE A RECALL ON THE STEERING? I KNOW THIS ISN'T NORMAL FOR A CARS STEERING TO MAKE NOISES.
Air bags, Aug 26, 2019
TAKATA RECALL. THE DEALERSHIP SAYS IT HAS BEEN REPAIRED, BUT I HAVE NO RECORD OF THEM EVER HAVING REPAIRED IT. THANKS, RLC
Steering, Aug 26, 2019
LOUD POP WHEN TURNING A CORNER AND THEN CONSIDERABLE SHAKING OF THE STEERING WHEEL AFTER THAT.
Engine, Aug 23, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 62 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THE VEHICLE STARTED TO VIBRATE ABNORMALLY, FAILED TO RESPOND, AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO LEE HYUNDAI OF GOLDSBORO (LOCATED AT 304 N OAK FOREST RD, GOLDSBORO, NC 27534, (866) 789-1488), BUT HAD NOT YET BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,800.
Engine, Aug 21, 2019
WHILE DRIVING ALONG A MAJOR ROADWAY AT 60 MPH, THE VEHICLE SIMPLY SHUT OFF AND MUCH OF THE LIGHTS SUCH AS CHECK ENGINE, ETC LIT UP. I LOST ALL POWER AND BRAKES AND COASTED TO A SIDE STREET. THE CAR WOULD NOT START AGAIN AND BEGAN HEAVY SMOKING. I HAD IT TOWED TO MY MECHANIC WHO STATED THE ENGINE HAD LOCKED UP. THERE WERE NO WARNING SIGNS, CHECK ENGINE LIGHT, OR ANY OTHER INDICATION THERE WAS A PROBLEM.
Vehicle speed control, Service brakes, Aug 19, 2019, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE AT A COMPETE STOP WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE UNINTENDED ACCELERATED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A POLE CAUSING SEVERE DAMAGE TO THE FRONT OF THE VEHICLE. NO WARNING LIGHTS ILLUMINED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY ON IMPACT. THE CONTACTS SPOUSE SUSTAINED SEVERE BRUISING FROM THE SEATBELT THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FORT MILL HYUNDAI (805 GOLD HILL ROAD, FORT HILL, SC 29708, 855-615-6368). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER 15899953 WAS FILED. THE MANUFACTURER HAD A COPY OF THE VEHICLE LOGS AND INFORMED THAT CONTACT THE BRAKE PEDAL WAS NOT APPLIED. THE FAILURE MILEAGE WAS 77,000. *TT *TR PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Engine, Aug 12, 2019
THE ENGINE IS KNOCKING AND HESITATING ON ACCELERATION.
Electrical system, Other or unspecified, Aug 9, 2019
I HAVE OWNED MY 2013 HYUNDAI SONATA FOR 4 YEARS AND I HAVE HAD TO CHANGE THE BRAKE LIGHT BULBS 2- 3 TIMES EACH YEAR. IN MARCH OF 2019 I SPENT $197 FOR NEW BRAKE LIGHT BULBS. IT IS NOW AUGUST OF 2019 AND ALL OF MY LIGHTS ARE OUT, EVEN THE TOP LIGHT. MY MECHANIC HAS CONFIRMED THAT THESE VEHICLES HAVE CONSTANT ISSUE INVOLVING BLOWN LIGHT BULBS. HE COULD NOT FIND A RECALL ON IT. I HAVE SPOKEN WITH OTHER HYUNDAI SONATA AND ELANTRA OWNERS AND THEY ARE HAVING THE SAME ISSUE.
Air bags, Wheels, Aug 8, 2019, crash
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THE CONTACT'S FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING THE VEHICLE TO GO OVER A CURB. CONTROL OF THE VEHICLE WAS UNABLE TO BE REGAINED, THE CONTACT ATTEMPTED TO SLOW THE VEHICLES SPEED BUT CRASHED INTO A LIGHT POST. THE WINDSHIELD CAVED INTO THE VEHICLE AND THE ENGINE CAME THROUGH THE CONTROL PANEL. THE CONTACT'S WIFE ENCOUNTERED THE SIDE OF THE DOOR AND THE SIDE CURTAIN AIR BAGS DEPLOYED. IN ADDITION, THE FRONTAL AIR BAGS DID DEPLOY. THE CONTACT AND THEIR WIFE SUSTAINED INJURIES. THE CONTACT SUSTAINED A CONCUSSION, TORN LIGAMENTS, CRACKED STERNUM, CRACKED RIBS AND A FRACTURED OR CRACKED LEFT ANKLE. THE CONTACT'S WIFE SUSTAINED FRACTURED RIGHT RIBS, CONCUSSION, CRACKED STERNUM, FRACTURED RIGHT THUMB AND MEMORY LOSS, AND A POPPED BURSA SAC. BOTH INJURED REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 95,000.
Electrical system, Other or unspecified, Aug 8, 2019
"TAKATA RECALL" WHEN PUTTING THE CAR IN PARK THE KEY IS STUCK IN THE IGNITION AND WONT COME OUT WILL HAVE TO DRIVE AROUND FOR A COUPLE OF MINUTES. THIS HAVE HAPPENED SEVERAL TIMES
Fuel/propulsion system, Aug 6, 2019
HELLO. MY CAR STARTED TO GET A VERY STRONG GAS SMELL COMING FROM THE ENGINE COMPARTMENT SO I MADE AN APPOINTMENT TO THE DEALER TO HAVE THEM CHECK IT. THE DAY OF MY APPOINTMENT I COULD BARELY BREATH BECAUSE THE SMALL OF GAS WAS SO STRONG. I OPENED UP THE HOOD AND I SAW GAS SPILLING ALL OVER MY ENGINE. I COULD NOT BELIEVE WHAT I WAS LOOKING AT. IF I HAD BEEN DRIVING MY CAR WOULD HAVE CAUGHT FIRE. THE MAIN GAS LINE FROM THE TANK WAS LEAKING MOST OF THE GAS OVER THE ENGINE. THE REPAIR WAS OVER A THOUSAND DOLLARS. I THINK HYUNDAI SHOULD BE HELD ACCOUNTABLE. THESE DEFECTIVE GAS LINES ARE THE REASON WHY SO MANY OF THESE CARS ARE CATCHING FIRE.
Electrical system, Other or unspecified, Engine, Aug 3, 2019
PURCHASED USED 2013 HYUNDAI SONATA HYBRID ON 1/18/2019. ON 5/22/19 HAD OIL CHANGED & REQUESTED DIAGNOSTIC DUE TO ACCELERATOR ISSUES AND HITTING HIGH SPEED BUMP. SAME ISSUE OCCURRED ALONG WITH CAR NOT STARTING ON 5/28 AND BROUGHT CAR TO DEALER ON 5/29/19. DEALER COULD NOT REPEAT ISSUE BUT REPLACED BATTERIES IN BOTH KEY FOBS. DROVE CAR TO CT (FROM NC) ON 7/12/19. CAR WAS FINE EXCEPT THE A/C WAS NOT COOLING WELL. TURNED CAR OFF & LET SIT FOR 10 MINS. IT WAS BETTER. ON 7/18/19 MY 17 YO WAS IN MOTION ON BUSY INTERSTATE 91 SOUTH IN CT. CAR DECELERATED & ALARMS RANG OUT. A WARNING ADVISED "HYBRID BATTERY FAILURE" & "SAFELY PULL OVER". SHE WAS ABLE TO DRIVE TO THE SIDE. HIGHWAY SAFETY PATROL CAME & ADVISED HER TO START CAR AGAIN. LIGHTS CAME ON BUT ENGINE WOULD NOT. HAD CAR TOWED TO LIA HYUNDAI IN ENFIELD, CT. CALLED 7/19, LEFT MESSAGE RTC. I ASKED FOR MANAGER WHO ADVISED THE SAME & SAID HE WOULD HAVE TO RUN A DIAGNOSTIC TO SEE WHAT WAS WRONG. I CALLED HYUNDAI MOTOR AMERICA & GOT A TICKET NUMBER. WAS TOLD THAT IF IT WAS THE BATTERY THEY "MAY BE WILLING TO PAY AND MAY BE WILLING TO TOW CAR BACK TO NC ONCE COMPLETED" AGAIN IF APPROVED. NEED TECH TO SUBMIT A WORK ORDER REQ AND SPECIAL TOW REQUEST IF PRIOR AUTHORIZATION WAS APPROVED. ON 7/22 A DIAGNOSTIC WAS RAN & SENT TO HMA SHOWING HYBRID BATTERY NEEDS TO BE REPLACED. I CALLED HMA & WAS GIVEN A NATIONAL TEAM TICKET. SERVICE MANAGER RICH CALLED ON 7/29 ADVISING HYUNDAI IS REQUIRING MORE TESTS & WANTS PICTURES. HE CALLED BACK TO ADVISE THAT HYUNDAI IS NOW TELLING HIM TO JUST REPLACE THE SAFETY PLUG & RELAY SWITCH. ADVISED HYUNDAI WOULD PAY 60% AND WE WOULD NEED TO PAY 40%. COST WAS $1000 BUT PART NEEDED TO BE ORDERED. CAN'T GUARANTEE THAT IT WILL WORK. I SPOKE TO NICOLETTE ON 7/29. WAS TOLD THEY WOULD ONLY PAY THE 60% AS A GOOD WILL GESTURE. CAR PURCHASED IN JANUARY 2019 AT 96610 MILES & ONLY DROVE TILL 104513.
Suspension, Wheels, Electronic stability control (ESC), Aug 3, 2019
MAKING A BAD KNOCKING NOICE ON DRIVER FRONT SIDE BY THE WHEEL WHEN TURNING IN ONE DIRECTION THE CAR IN THE OPPOSITE DIRECTION DRIVING ON THE HIGHWAY AND STREET
Suspension, Exterior lighting, Engine, Jul 31, 2019
MOST OF THE COMPLAINTS DESCRIBE IS THE EXACT SAME THING HAPPENING TO MY VEHICLE ENGINE REPAIR 2 TIMES .BREAK LIGHTS BURNED REPLACED BY AUTO ZONE LOWER CONTROL ARM AND TIRE ROD IN OUTER REPLACED IT IS SO STRESSFUL HARD TO EVEN TALK ABOUT .
Fuel/propulsion system, Jul 30, 2019
THE CAR WAS PARKED OVERNIGHT. THE NEXT DAY I WENT TO START MY CAR AND SMELLED OVERWHELMING GAS FUMES. MY FUEL IS BEING DEPLETED QUICKER THAN NORMAL AND THE SMELL HAS ONLY INTENSIFIED OVER TIME. MY CHECK ENGINE LIGHT NEVER CAME ON. WHEN I LIFTED THE HOOD, I SAW WHAT LOOKED LIKE FUEL BEING SPEWED OUT FROM THE HIGH PRESSURE FUEL PUMP. I TOOK MY CAR TO HYUNDAI AND WAS GIVEN A $800 QUOTE TO FIX THE PART AND WAS NEVER ALERTED TO THE FACT THAT THERE WAS AN OPEN RECALL RELATED TO THIS MATTER.
Engine, Jul 29, 2019
I WAS DRIVING MY CAR AND STOP AT THE RED LIGHT THEN THE CAR DIED. SMOKE WAS COMING FROM THE ENGINE. THE MOTOR WILL NOT TURN OVER. THE CAR WILL NOT CRANK. THESE PAST FEW MONTHS THE ENGINE DISAPPEARED BEFORE NEXT SCHEDULED OIL APPOINTMENTS. THERE IS A CLUCKING NOISE IN THE ENGINE AT TIMES. THIS HAPPEN ON JULY 4TH 2019.
Structure, Jul 28, 2019
THE PAINT IS CHIPPING ACROSS THE WHOLE VEHICLE. SOME AREAS ARE JUST LITTLE SPOTS BUT OTHERS ARE LARGE CHUNKS. THE VEHICLE HAS BEEN PROPERLY MAINTAINED YET THE PAINT IS CHIPPING.
Exterior lighting, Jul 27, 2019
THE BRAKE LIGHTS BURN OUT OFTEN. THE DEALERSHIP STATED THAT THE LIGHT HOUSING IS BAD. THE PLACE YOU INSERT THE BULB IS BURNT AND MELTED.