2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Suspension, Feb 13, 2019
DISCOVERED THE L/F SPRING HAD BROKEN DURING REGULAR SERVICE. HAD TO HAVE IT REPLACED. CONTACTED HYUNDAI ASKED IF THERE WAS A POSSIBLE RECALL AND WAS TOLD NOT FOR MY MAKE OR MODEL OR YEAR, BUT DID DISCOVER THE 2011'S HAVE HAD NUMEROUS PROBLEMS & A RECALL HAS BEEN ISSUED. I FEEL THERE SHOULD ALSO BE A RECALL FOR THE 2013'S SINCE BOTH CARS USE THE SAME SPRINGS.
Engine, Feb 13, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Engine, Feb 12, 2019
ENGINE RECALL - I DID AN OIL CHANGE AT GLENDALE HYUNDAI CA., AND THE VEHICLE IS NOW BLOWING THICK WHITE SMOKE THROUGH THE TAIL PIPE. THE ENGINE IS KNOCKING, AND THE OIL IS SLUDGY AND IT SIZED UP ON ME WHILE DRIVING ON THE CITY STREETS. MY VEHICLE ONLY HAS 36K MILES ON IT... I DID SOME RESEARCH AND NOTED THAT THE MODEL THAT HAS RECALLS ON THE ENGINE FOR SLUDGY AND KNOCKING AND WORN-OUT BEARINGS ARE HYUNDAI SONATA FROM THE 2011 AND 2012 MODEL YEARS IT HAS EITHER THE 2.0-LITER TURBO OR 2.4-LITER VERSION OF THE 4-CYLINDER THETA II ENGINE. IM TAKING IT TO THE DEALER TODAY AND SEE WHAT AND HOW THEYLL HANDLE THE SITUATION.
Suspension, Electrical system, Exterior lighting, Feb 11, 2019
I HAD TO REPLACE THE CV JOINT ON ONE SIDE OF THE CAR AND THEN MONTHS LATER THE OTHER SIDE. I WAS TOLD BY MY BODY SHOP THAT THIS WAS HAPPENING WITH ALOT OF THE HYUNDAI SONATAS. ALSO, I HAVE REPLACED LIGHT BULBS BLOWING MONTHLY IN MY CAR AND ONE HA ACTUALLY BURNED. I HAVE ALSO FOUND OUT THAT SEVERAL PEOPLE HAVE HAD PROBLEMS WITH THIS AS WELL.
Steering, Suspension, Feb 9, 2019
STEERING WHEEL GET CAUGHT AND FEELS TIGHT THEN RELEASE WHILE DRIVING
Engine, Feb 6, 2019
CAR HAD A ENGINE RECALLED PER DEALERSHIP AND HYUNDAI. 2 YEARS LATER THE 2ND ENGINE HAS FAILED. SMOKE OUT THE EXHAUST. I WAS TOLD THE RINGS WENT BAD IN THE 2ND ENGINE. DRIVING DOWN THE ROAD THERE WAS SO MUCH SMOKE I COULD NOT SEE THE CAR BEHIND ME AND THEY COULD NOT SEE ME.
Air bags, Jan 30, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (HUFFINES HYUNDAI, 909 COIT ROAD, PLANO, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 164,000.
Electrical system, Exterior lighting, Engine, Jan 26, 2019
BRAKE LIGHTS HAVE GONE OUT MONTHLY SINCE 2017. THE LIGHT SOCKETS HAVE MELTED TO THE ACTUAL BULBS. THE CENTER BRAKE LIGHT STAYS ON SOMETIMES WHILE DRIVING. THERE IS A CONCERN THAT THIS IS A FIRE HAZARD AND MY 10 & 12 YEAR OLD'S ARE IN THE BACK SEAT. LAST WEEK WHILE DRIVING APPROX. 45MPH THE VEHICLE DECELERATED WHILE PRESSING GAS AND WOULD NOT INCREASE SPEED UNTIL I LET OFF THE GAS AND THE GAS AGAIN. THIS HAS HAPPENED MANY TIMES. IT CONCERNS ME THAT THIS MAY CAUSE AN ACCIDENT WHEN TRAVELING AT A HIGH RATE OF SPEED.
Other or unspecified, Engine, Jan 24, 2019
WHILE I WAS DRIVING ON THE HIGHWAY DRIVING AT SPEEDS OF 55 P/H MY TRUCK SHUT OFF. I HAD IT TOWED TO THE NEAREST DEALERSHIP AND THEY TOLD ME THAT MY ENGINE HAS SIZED UP. I HAD NOT MISSED AN OIL CHANGE SINCE BUYING THIS VEHICLE. I DO NOT KNOW WHAT MY NEXT STEPS ARE TO GET MY VEHICLE FIX. I DO NOT BELIEVE THAT I SHOULD HAVE TO REPLACE A ENGINE WHEN THE MAKE AND MODEL AND YEAR OF MY VEHICLE HAS KNOWN RECALLS FOR THIS ISSUE.
Engine, Jan 23, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40-45 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STERLING MCCALL HYUNDAI (LOCATED AT 10505 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 981-4400) WHERE IT WAS DIAGNOSED THAT THE TURBO BOOST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Exterior lighting, Jan 23, 2019
HEAD LAMPS TURN OFF AND DASH GO TO MAX ILLUMINATION, TEMPORARILY BLINDING THE DRIVER. THE DURATION IS UP TO 5 SECONDS. THIS CAN HAPPEN JUST ONCE OR SEVERAL TIMES PER OCCURRENCE. INSIDE THE CAR CAN BE LIKE A SLOW STROBE LIGHT EFFECT. THIS OCCURS WHILE DRIVING IN ANY CONDITIONS. THERE IS NO WARNING AND THE PROBLEM STARTS. I HAVE HAD THE PROBLEM WITH THIS CAR SINCE 2017. THE PROBLEM JUST RANDOMLY HAPPENS.
Seat belts, Jan 22, 2019
HAVING A DIFFICULT TIME WITH SEATBELTS, DRIVER AND PASSENGER SIDE. IT TAKES NUMEROUS ATTEMPT TO FASTEN THE SEATBELTS. SOMETIMES WHEN I THINK ITS FASTEN, IT SNAPS OPEN.
Vehicle speed control, Jan 22, 2019
THE CRUISE CONTROL SET FUNCTION DOES NOT WORK. I CAN TURN ON THE CRUISE CONTROL, BUT I CAN NOT ENGAGE IT. THE SWITCH WAS REPLACED WHEN THIS PROBLEM DEVELOPED WHEN THE CAR WAS UNDER WARRANTY. HOWEVER, THE PROBLEM HAS RECURRED AND THE CAR IS NO LONGER UNDER WARRANTY.
Exterior lighting, Visibility/wiper, Jan 21, 2019
I HAVE A PROBLEM WITH MY EXTERIOR LIGHTS CONSTANTLY BURNING OUT. BRAKE LIGHT WAS OUT, I WAS NOTIFIED WHEN I WAS PULLED OVER FOR A TRAFFIC STOP. I CHANGED THE LIGHT BULB THAT SAME DAY, AND TWO DAYS LATER THE BULB WAS BURNT OUT AGAIN. I CHANGED THE BULB THINKING IT WAS A BAD BULB, AND THE SAME THING HAPPENED ABOUT A WEEK LATER. I WAS TOLD AT HYUNDAI SERVICE DEPARTMENT THAT IT WAS A WIRING ISSUE, AND THEY FIXED IT. HOWEVER, A MONTH LATER, MY BULB IS OUT AGAIN, PLUS MY TWO LICENSE PLATE BULBS, AND A TAILLIGHT. I AGAIN FIXED ALL LIGHTS, AND TO NO SURPRISE, PASSENGER SIDE BRAKE LIGHT IS OUT ONCE AGAIN. ALSO, MY HEADLIGHTS WERE JUST REPLACED THE SAME TIME BECAUSE THEY SEEMED DIM. BRAND NEW, SUPPOSEDLY BRIGHTER BULBS, LOOK EXACTLY THE SAME AS THE OLD DIM LIGHTS. I CANNOT SEE AT NIGHT UNLESS I USE MY HIGH BEAMS. THIS IS A VERY BIG SAFETY ISSUE. I HAVE READ SEVERAL OTHER PEOPLE HAVING THE SAME PROBLEM, BUT STILL NO RECALL HAS BEEN PUT OUT ABOUT THIS ISSUE.
Exterior lighting, Jan 21, 2019
I HAVE A 2013 HYUNDAI SONATA LIMITED AND HAVE BEEN REPLACING REAR TAIL LIGHTS ON THE LEFT SIDE, DRIVER, MORE THAN 3X A YEAR. NO PROBLEMS WITH THE RIGHT TAIL LIGHT. HAVE BEEN ISSUED REPAIR WORK ORDER AT LEAST TWICE. LATE DECEMBER 2018 REPLACED LIGHT AGAIN AND VERIFIED LIGHT ON JANUARY 19, 2019 AND BULB IS NOT WORKING AGAIN AND REPLACED. AND THE SIDE LIGHT COVER IS MELTED FROM THE SIDE BULB. WAS TOLD BY AUTO TECH THAT THIS AN ONGOING PROBLEM WITH THE VEHICLE.
Engine, Jan 20, 2019
FIRST INCIDENT INVOLVES A VEHICLE IN MOTION THAT SUDDENLY SHUT DOWN ON ME AND I WAS ON THE INTERSTATE I HAD TO CRUISE OFF THE EXIT INTO A PARKING SPACE. CAR WOULD NOT START BACK ENDED UP TAKING IT TO THE DEALERSHIP AND HAD TO REPLACE THE RADIATOR. FEW MONTHS FLOWING THAT I'M HEADED INTO WORK AND MY CAR START SMOKING OUT OF NOWHERE AND STARTS RATTLING I PULL OVER TO THE GAS STATION AND CHECK MY FLUIDS ALL ARE FULL. I GET THE CAR TOWED TO DEALERSHIP ALL OF A SUDDEN I NEED A NEW ENGINE. THERE'S BEEN SEVERAL RECALLS FOR ENGINE FAILURES SO I WOULD LIKE MY CAR TO BE CHECKED AS WELL. THIS IS A COSTLY REPAIR TO COME OUT OF NOWHERE ESPECIALLY WHEN I KEEP UP WITH OIL CHANGES ETC
Engine, Jan 18, 2019
MY 2013 HYUNDAI SONATA HAD COMPLETE AND TOTAL ENGINE FAILURE. I TAKE CARE OF THE CAR AND MAINTAIN IT AND THE ENGINE JUST FAILED IN THE MIDDLE OF A RESIDENTIAL ROAD AT A STOP SIGN. TURNS OUT IT WAS ONE OF MANY THAT HYUNDAI OFFERED AN EXTENDED WARRANTY ON BUT I WAS NEVER NOTIFIED MY ENGINE OR CAR FOR THAT MATTER WAS ONE ON A NATIONAL RECALL AND BACKORDER.
Steering, Jan 17, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT TURNED THE STEERING WHEEL, HE HEARD AN ABNORMAL NOISE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *BF. CONSUMER STATED DEALER REFUSED TO FIC SINCE IT WAS OUT OF WARRANTY. CONSUMER TOOK IT TO THE LOCAL DEALER AND WAS QUOTED $200.00. DEALER MENTIONED SAFETY ISSUE IF CONSUMER KEPT DRIVING, STEERING WHEEL MIGHT MALFUNCITON AND WOULD LOSE CONTROL OF THE VEHICLE. VEHICLE WAS REPAIRED.*JB
Engine, Jan 16, 2019
ENGINE STALLS OUT
Steering, Jan 13, 2019
STEERING WHEEL NOISE/CLUNK. I AM EXPERIENCING A NOISE IN THE STEERING WHEEL. AFTER RESEARCH I SAW ALOT OF PEOPLE REPORTING THE SAME ISSUE ON YOU TUBE. A FRIEND OF MINE WHO HAS THE SAME MODEL HAD THE SAME ISSUE AND HAD IT FIXED. LOOKS LIKE IT'S A COMMON ISSUE ON THIS MODEL CARS.
Steering, Electrical system, Exterior lighting, Jan 11, 2019
CANNOT ENTER CAR FROM KEY REMOTE. THEN CRANKING THE CAR BECAME A REAL PROBLEM ESPECIALLY AFTER IT GOT HEATED. NOT ABLE TO START CAR ONCE IT CUT OFF.
Other or unspecified, Engine, Jan 9, 2019
A KNOCKING SOUND COULD BE HEARD UNDER THE HOOD AS I STARTED MY CAR UP. I TOOK IT TO THE MAINTENANCE MECHANIC IMMEDIATELY, AND WAS INFORMED THE ENGINE WAS GOING BAD. I WAS INSTRUCTED TO DRIVE IT TO THE NEAREST HYUNDAI DEALERSHIP, WHICH IS 4 MILES AWAY. UPON STARTING THE VEHICLE UP, I DROVE IT FIFTY FEET AWAY FROM MY MECHANIC AND THE ENGINE MADE A SEIZING SOUND AND SHUT OFF. THE CAR WAS STILL IN MOTION AND WOULDN'T STOP AS THE BRAKES WOULDN'T ENGAGE. I WAS ABLE TO STOP THE VEHICLE IN THE MIDDLE OF THE INTERSECTION, JUST NARROWLY AVOIDING A CAR ACCIDENT. I HAD NO WARNING INDICATORS THIS WAS GOING TO HAPPEN, I HAD ZERO ENGINE LIGHTS WARNING OF ANY IMPENDING ISSUES BEFORE THIS CATASTROPHIC FAILURE OF THE ENGINE, WHICH ALMOST COST ME MY LIFE. MY MECHANIC HAS PROVIDED ME WITH A FULL HISTORY OF EVERY OIL CHANGE AND REPAIR ORDER FOR THE VEHICLE. THIS MECHANIC IS ALSO THE GENERAL MANAGER OF A REPUTABLE AUTO SHOP AND ASSURED ME I DID EVERYTHING RIGHT AND HYUNDAI SOLD A LEMON. I DID TAKE A PICTURE OF MY DASH BOARD 10 MINUTES PRIOR TO THIS EVENT HAPPENING. THIS CAN CONFIRM I DID NOT HAVE A SINGLE WARNING LIGHT PROVIDING A WARNING BEFORE THE ENGINE SEIZING UP COMPLETELY. I HAVE DONE EVERYTHING I WAS REQUIRED TO BY HYUNDAI TO MAINTAIN THE VEHICLE. BUT THE ENGINE SEIZED REGARDLESS. 2013 SONATA SE 2.0 T MILEAGE : 63,223 SOLID MAINTENANCE HISTORY ON THE ENGINE AND CAR. I CAN PROVIDE A COMPREHENSIVE MAINTENANCE LIST WHEN REQUESTED. NEED A FEW DAYS TO GET THE ENTIRE HISTORY.
Steering, Jan 8, 2019
STEERING IS STICKY AT HIGHWAY SPEEDS MAKING IT DIFFICULT TO DRIVE IN A STRAIGHT LINE.11
Engine, Jan 8, 2019
DEALER (D'ARCY HYUNDAI, JOLIET, IL) CHANGED OIL AND PERFORMED ECM UPDATE 4 DAYS PRIOR TO INCIDENT. DRIVING DOWN INTERSTATE (65MPH), WHILE ON THE WAY HOME FROM OUT OF STATE. ENGINE STARTED KNOCKING, ENGINE LIGHT ILLUMINATED AND LOSS OF POWER. WAS ABLE TO SAFELY GET OFF THE ROAD AND TO A GAS STATION. CHECKED OIL AND COOLANT. CALLED NEARBY MECHANIC. HE REPORTED ENGINE REPLACEMENT WOULD BE LIKELY. BUT BEING NYE, COULDN'T REALLY HELP. LEFT CAR AND RETURNED TO TOW IT BACK 350 MILES FEW DAYS LATER. CALLED DEALER, SERVICE MANAGER EXPLAINED WHAT HAS BEEN GOING ON, AND ECM UPDATE DID EXACTLY WHAT IT SHOULD HAVE. TOLD ME TO TOW IT BACK TO HIM AND HE'D GET IT TAKEN CARE OF. HAD I KNOWN PREVIOUSLY ABOUT THE ENGINE ISSUE, I PROBABLY WOULD HAVE RENTED A CAR FOR THE ROAD TRIP. OR IF THE ECM UPDATE WAS EXPLAINED PROPERLY AT THE VERY LEAST. SERVICE CAMPAIGN 953 VIDEO FOOTAGE AVAILABLE UPON REQUEST
Steering, Jan 4, 2019
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 67 MPH, THE STEERING LOST POWER AND PULLED TO THE LEFT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TAKEN TO BROWN'S MANASSAS HYUNDAI (703-361-9600, LOCATED AT 8651 CENTREVILLE RD, MANASSAS, VA 20110). THE DEALER REPLACED THE STEERING COUPLING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,700.