2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Steering, Electronic stability control (ESC), Fuel/propulsion system, Jul 24, 2017
I WAS DRIVING 65 MPH ON THE GARDEN STATE PARKWAY SOUTHBOUND IN THE MIDDLE LANE RETURNING HOME FROM YANKEE STADIUM. WITHOUT ANY WARNING MY CAR LOST ALL POWER AND WAS BARELY ABLE TO PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AVOIDING SEVERAL CARS TRAVELING AT HIGHWAY SPEED. SEVEN WEEKS LATER I AM STILL AWAITING CAR REPAIRS FROM CIRCLE HYUNDAI IN SHREWSBURY NJ AND A COST OF OVER $400. MY ENGINE FAILED WITH BARELY 20,000 MILES.
Engine, Jul 24, 2017
MY SONATA IS MAKING NOISE LIKE THE BEARINGS ARE BREAKING WHILE I AM DRIVING IT ON CITY STREETS AND THE HIGHWAY. I CALLED THE DEALERSHIP TO TRY TO GET AN APPOINTMENT, AND THEY SAID THEY WOULD NOT HAVE AN APPOINTMENT FOR 2 WEEKS AND THAT THEY WOULD NOT GIVE ME A REPLACEMENT VEHICLE ON THE DAY I DROPPED MY VEHICLE OFF. I TOLD THEM THAT MY CAR IS NOT SAFE TO DRIVE, AND THEY DON'T CARE. I CALLED HYUNDAI CUSTOMER SERVICE, TOLD THEM ABOUT THE NOISE, AND ASKED THEM WHAT THEY CAN DO ABOUT IT. THEY TOLD ME I HAVE TO PAY FOR MY OWN RENTAL CAR UNTIL THEY THE APPOINTMENT DATE, WHICH IS [ ], EVEN THOUGH MY CAR IS UNDER RECALL AND MAKING A NOISE LIKE THE BEARING IS ALREADY BRAKING. THE COMPANY EXPECTS ME TO DRIVE MY VEHICLE AROUND FOR 2 WEEKS AND HOPE THE ENGINE DOESN'T FAIL WHILE I'M GOING 55 ON THE HIGHWAY, OR PAY FOR MY OWN RENTAL CAR EVEN THOUGH THE ISSUES IS THEIR DEFECTIVE ENGINE. CORPORATE CUSTOMER SERVICE INFORMED ME THAT IF I DROP OFF THE CAR, I MAY HAVE TO PAY FOR MY OWN RENTAL CAR FOR 3 MONTHS BEFORE I AM ABLE TO SUBMIT IT FOR REIMBURSEMENT TO HYUNDAI. MY CAR IS UNSAFE TO DRIVE, AND THE COMPANY IS NOT HANDLING THE RECALL PROPERLY. PLEASE HELP ME AS SOON AS POSSIBLE SO THAT I DO NOT DIE IN MY DEFECTIVE SONATA WHILE WAITING FOR THE COMPANY TO DEAL WITH THIS PROPERLY.
Engine, Jul 20, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE IDENTICAL FAILURE OCCURRED DIRECTLY AFTER THE VEHICLE UNDERWENT AN OIL CHANGE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Steering, Vehicle speed control, Engine, Jul 19, 2017
SINCE 11-2016 I HAVE BEEN HAVING A ISSUE WITH MY VEHICLE I HAVE MENTIONED TO VAN HYUNDAI DEALERSHIP IN CARROLTON TX I HAVE BEEN ADVISING THEM WHEN IM DRIVING ON THE HIGHWAY MY CAR IS NOT GOING LIKE THE ENGINE IS SHIFTING OR IT JUST WONT GO THEY ADVISED EACH TIME I TOOK IT THERE WAS NOTHING IS WRONG WITH IT I HAVE HAD THEM CHECK MY VEHICLE 4 TIMES AND THEY HAVE SAID NOTHING IS WRONG AND TO COME FIND OUT IT IS A RECALL FOR THE EXACT THING I HAVE BEEN MENTIONING IS WRONG WITH MY VEHICLE THEY KEEP SAYING I WOULD NEED TO LEAVE MY VEHICLE FOR A WHOLE DAY BUT THEY NEVER HAVE A LOANER VEHICLE I WAS TOLD THEY WOULD HAVE ONE IN 2 WEEKS WELL I CALL TO MAKE SURE THEY HAVE THE VEHICLE IT STILL A RUN AROUND SO WHEN I GET THEM ON THE LINE AGAIN THEY DO NOT HAVE ANY VEHICLES FOR THE NEXT 2 WEEKS I CALL ANOTHER DEALERSHIP AND IT IS THE SAME THING SO I HAVE TO DRIVE AROUND IN A CAR THAT I HAVE BEEN HAVING ISSUES WITH I HAVE NOT TAKEN IT ANY WHERE ELSE BECAUSE I HAD A WARRANTY NOW IT IS EXPIRED AND IM STILL IN THIS CAR MAKING PAYMENTS IT JUST SAD THAT I CANNOT GET HELP AND THIS NEEDS TO BE ADDRESSED OR I WILL HAVE TO TAKE FURTHER ACTION BECAUSE DRIVING ON A HIGHWAY GOING 70 MILES A HOUR AND THEN THE CAR JUST START TO SLOW DOWN LIKE IT DOES NOT WANT TO GO AND TRY TO SHIFT GEARS FEELS LIKE THE TRANS IS SLIPPING ITS BEEN THE SAME ISSUE SINCE NOV AND NO RESOLUTION
Electrical system, Jul 19, 2017
CAR KEY WILL GET STUCK AT IGNITION DUE THE CAR'S ELECTRICAL SHIFTER MALFUNCTION. THE CAR'S ELECTRICAL SHIFTER HAS A SAFETY FEATURE THAT LOCKS THE KEY IN WHILE THE CAR IS OUT OF "PARK", BUT WHEN IT IS MALFUNCTIONING, IT WILL NOT RELEASE THE KEY AT ALL. DRIVERS WILL HAVE NO CHOICE BUT LEAVE CAR KEY IN THE CAR'S IGNITION AND IT CAUSES HAZARDS TO MINORS OR CHILD IN THE HOUSE OR ON THE STREETS BECAUSE KEY CAN STILL START THE CAR WITHOUT PROBLEM, ALSO DOORS CAN NOT BE LOCKED WHEN THE KEY IS STUCK IN IGNITION. IT HAS BEEN HAPPENING A FEW TIMES, BUT HYUNDAI REFUSED TO ADMIT MANUFACTURER'S PART DEFECT. MANY PEOPLE HAVE THE SAME ISSUE AND SEEKING FOR HELP ONLINE OR FROM YOUTUBE. IT IS NOT SAFE FOR DRIVERS WITH KIDS. PLEASE HELP.
Exterior lighting, Jul 16, 2017
MY BRAKE LIGHTS ARE CONSTANTLY BLOWING OUT ON THE PASSENGER SIDE OF THE VEHICLE. I HAVE REPLACED THE LIGHT SEVERAL TIMES. I TOOK MY CAR TO THE HYUNDAI DEALERSHIP WHERE I BOUGHT THE CAR TO HAVE THEM INSPECT THE PROBLEM. THEY FOUND THAT THERE IS AN ELECTRICAL ISSUES AND WILL COST A COUPLE HUNDRED TO REPAIR, WHICH AT THIS TIME I CAN'T AFFORD. SINCE THE DIAGNOSIS I HAVE SEEN NUMEROUS SAME MODEL CARS WITH THE SAME PROBLEM. I HAVE EVEN SPOKEN TO A COUPLE OWNERS WHO HAVE EXPRESSED THEIR FRUSTRATION. THIS NEEDS FURTHER INVESTIGATION AND TO BE RECALLED
Steering, Jul 12, 2017
STEERING COUPLING IS WORN OUT AND NEEDS TO BE REPLACED. CAR ONLY HAS 50,000 MILES.
Engine, Jul 11, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO RICK CASE CAR INC (LOCATED AT 3190 SATELLITE BLVD IN DULUTH, GEORGIA, 30096), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER INFORMED THE CONTACT TO CHANGE THE BATTERY IN THE KEY FOB, BUT THE PUSH-TO-START REMOTE FOBIK MALFUNCTIONED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Exterior lighting, Jul 10, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LAMPS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE JIM BERT HYUNDAI DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CORROSION. THE BULBS WERE REPLACED AND THE TECHNICIAN ATTEMPTED TO REMOVE THE CORROSION; HOWEVER, THE FAILURE RECURRED. HYUNDAI WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Engine, Jul 7, 2017, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND STATED THAT SOMETHING HAD LOCKED IN THE ENGINE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DRIFTED OFF THE ROAD INTO A CURB. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CIRCLE AUTO (641 SHREWSBURY AVE, SHREWSBURY, NJ 07702, (732) 741-3130), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Fuel system, Gasoline, Engine, Jul 6, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. AFTER STARTING THE VEHICLE, IT STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT ALSO HEARD A KNOCKING NOISE COMING FROM THE ENGINE THAT BECAME LOUDER AS THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO TAMERON HYUNDAI (1595 MONTGOMERY HWY, BIRMINGHAM, AL 35216) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED EITHER "LOW PRESSURE" OR "LOW POWER" IN THE ENGINE. THE CONTACT WAS UNSURE. THE VEHICLE WAS TAKEN BACK TO TAMERON HYUNDAI WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Vehicle speed control, Engine, Jul 6, 2017
TL* THE CONTACT'S WIFE OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT'S WIFE DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED FOR A FEW SECONDS, RAPIDLY ACCELERATED, AND THEN REDUCED TO NORMAL SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ORLANDO HYUNDAI (4110 W COLONIAL DR, ORLANDO, FL 32808, (407) 578-5337), BUT THE DEALER WAS UNABLE TO REPAIR THE VEHICLE UNTIL THEY SPOKE WITH THE MANUFACTURER AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Engine, Jul 6, 2017
WAS DRIVING CAR DOWN SECONDARY ROAD AROUND 45MPH. CAR BEGAN TO SLOW IN SPEED, WOULD NOT ACCELERATE & EVENTUALLY JUST CUT OFF. SMOKE/BURNING SMELL CAME FROM ENGINE. TRIED TO JUMP IT TO NO AVAIL. HAD CAR TOWED, MECHANIC HAD TO HAND CRANK ENGINE TO GET IT STARTED. MECHANIC (JOHN @ CAMPBELL'S IN PRINCE GEORGE, VA) INFORMED ME THAT ENGINE SEIZED & NEEDED A NEW ONE. THERE WAS A CURRENT KNOCKING SOUND ONCE THEY FINALLY GOT IT RUNNING. LEARNED OF ENGINE RECALL, HAD CAR TOWED TO DEALERSHIP WHERE CAR WAS PURCHASED (GATEWAY HYUNDAI 2200 WALTHALL CENTER DR. CHESTER VA 23836 804-414-2020 SERVICE TECH: TOMMY, SERVICE CENTER MANAGER: MR. CARPENTER) THEY INFORMED ME OF THE RECALL, TOLD ME THEY WOULD TEST CAR. AFTER HAVING TO CALL SEVERAL TIMES, I WAS FINALLY TOLD THAT THE CAR PASSED THE ENGINE TEST AND WOULD NOT BE REPAIRED UNDER THE RECALL. I REITERATED WHAT I WAS TOLD BY MECHANIC, CAR HAS LESS THAN 100,000 MILES WITH NO PREVIOUS ISSUES & REGULAR MAINTENANCE & NO REASON FOR ENGINE FAILURE. SERVICE TECH AND MANAGER AGREED. HYUNDAI HAD THEM RUN THE SAME TEST 3 TIMES. MR. CARPENTER EXPLAINED THAT THEY HAVE TOLD HYUNDAI MY CAR FALLS UNDER THE RECALL AND SHOULD BE REPAIRED AND AFTER TWO WEEKS OF HAVING NO CAR, HYUNDAI STILL WILL NOT REPAIR MY ENGINE. SERVICE MANAGER SAID THEY HEAR THE KNOCKING BUT HYUNDAI IS STILL DRAGGING IT OUT. MEANWHILE I'M A SINGLE MOTHER OF TWO KIDS AND WORK FULL TIME WITH A FAR COMMUTE AND AM SPENDING EXTRA EXPENSES ON TRANSPORTATION. HYUNDAI KNOWS THERE IS A PROBLEM, THEY SHOULD STOP TRYING TO GET OVER ON INNOCENT PAYING CUSTOMERS AND REMEDY THE SITUATION.
Engine, Jul 6, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A KNOCKING NOISE IN THE ENGINE THAT BECAME LOUDER WHEN THE CONTACT ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND THAT THERE WAS NO OIL IN THE ENGINE. OIL WAS ADDED TO THE ENGINE AND THE VEHICLE WAS TAKEN TO COLONIAL HYUNDAI (4423 LINCOLN HWY, DOWNINGTOWN, PA 19335) WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN FAILURE WITHIN THE ENGINE. THE FAILURE CAUSED THE ENGINE TO MAKE A TAPPING NOISE AND LOSE OIL EXCESSIVELY. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO COLONIAL HYUNDAI WHERE THE DEALER HEARD A CLICKING NOISE AND REPLACED THE PCV VALVE, BUT THE FAILURE RECURRED. COLONIAL HYUNDAI ALSO STATED THAT A RECALL WOULD BE RELEASED AND THE CONTACT WOULD BE PROVIDED WITH A NEW ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). COLONIAL HYUNDAI STATED THAT THE VEHICLE PASSED THE RECALL INSPECTION AND DID NOT NEED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD FOLLOW UP WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 114,629.
Engine, Jul 5, 2017
"ENGINE RECALL", MY CAR HAS ONLY 66,687 MILES ON IT, I HAVE DONE ALL THE MAINTENANCE REQUIRED WITH THE DEALERSHIP, IT IS CONSUMING 1 1/2 OR MORE QUARTS OF ENGINE OIL PER 1000 MILES, THE DEALERSHIP HAD DONE THE CONSUMPTION TEST AND THEY TOLD ME ITS NOT NORMAL, BUT THEY SAID IS NOT RELATED TO THE RECALL. I HAVE NOT HAVE THE KNOCKING NOISE, BUT ISN'T THE EXCESSIVE OIL CONSUMPTION ONE OF THE SYMPTOMS THAT CAN GET THE CAR TO DO THE DAMAGE TO THE ENGINE. THE ENGINE LIGHT IS NOT ON NEITHER THE OIL LIGHT.
Engine, Jun 29, 2017
2.5 WEEKS AFTER 90,000 MILE SERVICE (JUNE 9, 2017) AND 3X RECALL INSPECTIONS (INCLUDING NHTSA CAMPAIGN 17V152000), WHILE DRIVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS (~ 75 MPH ON I-355), I EXPERIENCED GRADUAL LOSS OF POWER. I NOTICED SOME LIGHT WHITE SMOKE FROM THE BACK OF THE CAR AND MY ENGINE AND OIL LIGHTS CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. LOOKING UNDER THE CAR, I SAW 2 LARGE STREAMS OF OIL COMING FROM THE FRONT (PASSENGER SIDE, TRAVERSE MOUNTED) ENGINE (2.0 TURBO). ATTACHED PHOTOS ARE TAKEN SHORTLY AFTER OF THE OIL SLICK UNDER THE CAR. I CALLED THE DEALER AND THEY DISPATCHED A TOW TRUCK AND TOOK THE CAR TO THE DEALER (JUNE 27TH, APPROX 3:45 PM CST, ARRIVED AT DEALER 6:30 PM). I JUST CALLED THE DEALER SERVICE DEPARTMENT AND WAS TOLD THE ENGINE WAS FOUND TO "HAVE A HOLE IN THE BOTTOM OF THE ENGINE" THAT WAS NOT RELATED TO THE OTHER RECALL NOTICES. HE STATED THEIR WAS A BRAND NEW RECALL THAT JUST CAME OUT AFTER MY SERVICE DETAILING HOW TO INSPECT THE ENGINE FOR THIS NEW DEFECT. HE STATED THEY USED A MICROPHONE TO CHECK THE ENGINE SOUNDS TO DETECT IT. HE ALSO STATED SEVERAL OTHER CARS HAVE EXPERIENCED THIS FAILURE. CURRENTLY WAITING ON REPLY FROM MANUFACTURE TO DEALERSHIP FOR DISPOSITION OF REPAIRS (PROBABLY NEW ENGINE). DEALERSHIP IS "FAMILY HYUNDAI" OF TINLEY PARK, IL.
Engine, Jun 28, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DENNIS HYUNDAI OF COLUMBUS, OHIO SCHEDULED AN APPOINTMENT FOR THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF A KNOCKING SOUND WITHIN THE ENGINE FOR OVER A YEAR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Jun 27, 2017
THIS HAS OCCURRED TWICE IN THE LAST YEAR, ONLY IN THE MORNING AFTER STARTING THE CAR FOR THE FIRST TIME. I HAVE APPLIED THE BRAKES AT THE END OF MY (CITY) STREET, ONLY TO HAVE THE BRAKES ENGAGE FOR A MOMENT, THEN DISENGAGE, ALLOWING THE CAR TO COAST FOR SEVERAL FEET, BEFORE FINALLY RE-ENGAGING AND STOPPING. THIS LAST TIME IT OCCURRED, I ALMOST DRIFTED INTO ONCOMING TRAFFIC. I TOOK THE CAR TO MY MECHANIC AND THEY CAN'T FIND ANYTHING WRONG. I NOW HAVE IT AT THE DEALERSHIP, BUT THEY HAVEN'T BEEN ABLE TO RE-CREATE THE ISSUE.
Engine, Jun 26, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE AREA AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LYNNES HYUNDAI LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THEY WERE WAITING FOR A DECISION FROM THE MANUFACTURER TO REPLACE THE ENGINE. AROUND THE SAME TIME, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE THE AWARE OF THE FAILURE AND STATED THAT THEY HAD ALREADY DECIDED THAT THE DEALER WAS TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Jun 26, 2017
MY SONATA ENGINE SEIZE THEY HAVE A RECALL ON IT BUT HYUNDAI WONT HONOR IT THEY BLAME IT ON SLUDGE THEY TELL EVERY BODY THIS SO THEY DONT HAVE TOO FIX THE CAR !!!! BUT WANT ME TO PAY 5125 FOR NEW ENGINE WE NEED HELP WITH THIS
Steering, Jun 23, 2017
WHILE DRIVING ON THE INTERSTATE, THE STEERING CATCHES WHEN TRYING TO MAKE MINOR ADJUSTMENTS. WHEN IT CATCHES, AND I HAVE TO FORCE THE CORRECTION, IT TENDS TO RELEASE AND OVER CORRECT. I HAVE TO BE VERY CAREFUL TO STAY IN MY LANE. THIS IS A CONSTANT AND ON GOING ISSUE. I WON'T LET MY SON DRIVE THIS CAR BECAUSE I'M AFRAID IT WILL CAUSE HIM TO HAVE AN ACCIDENT. I'VE CALLED SEVERAL DEALERSHIPS AND THEY KEEP SAYING THEY ARE NOT AWARE OF THIS PROBLEM, EVEN THOUGH THERE IS A SUBSTANTIAL NUMBER OF COMPLAINTS FOR THIS ON-LINE. IT IS EXHAUSTING TRYING TO MAINTAIN YOUR LANE ON THE INTERSTATE AND IS A VERY SERIOUS SAFETY ISSUE.
Engine, Jun 23, 2017
MY CAR HAS HAD INCREASED METALLIC ENGINE NOISE WHILE STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY THAT INCREASES IN SOUND WHEN ACCELERATING. I BROUGHT MY CAR INTO A HYUNDAI DEALERSHIP AND THEY HAVE SAID THAT EVERYTHING SOUNDS FINE THOUGH YOU CLEARLY HEAR THE ENGINE DOES NOT SOUND RIGHT. THREE WEEKS AGO, A CHECK ENGINE LIGHT CAME ON IN MY CAR. I BROUGHT MY CAR INTO A HYUNDAI CERTIFIED DEALERSHIP. THEY DID WORK ON IT AND SAID MY CAR WAS FIXED. I LEFT THE DEALERSHIP AND THE CHECK ENGINE LIGHT CAME BACK ON ABOUT 12 HOURS LATER. ON THE SECOND VISIT, ALL THEY DID WAS 'CLEAR THE CHECK ENGINE LIGHT' AND TOLD ME TO DRIVE IT AROUND FOR A COUPLE DAYS THAT IF THE LIGHT CAME BACK ON TO BRING MY CAR IN AGAIN. THE LIGHT CAME BACK ON THE NEXT DAY. I BROUGHT MY CAR BACK IN AND THEY STILL HAVE IT AT THE DEALERSHIP TO THIS DAY 6/23/17. THE ENGINE SOUNDS LIKE A METALLIC KNOCKING AND IS HESITANT TO DRIVE AT TIMES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. I HAVE BEEN WITHOUT MY CAR FOR ABOUT 11 TOTAL DAYS WHILE THE DEALERSHIP DRIVES IT AROUND AND TRIES TO FIGURE OUT WHY THE CHECK ENGINE LIGHT KEEPS COMING ON. THIS LAST VISIT LEFT ME WITHOUT MY CAR (CURRENTLY IN A RENTAL THE DEALERSHIP PROVIDED) FOR OVER SEVEN CONSECUTIVE DAYS. THEY HAVE IGNORED MY COMPLAINTS THAT I HAVE ENGINE NOISE AND SAID MY ENGINE SOUNDS NORMAL EVEN THOUGH OTHER HYUNDAI SONATAS OR ANY OTHER HYUNDAI VEHICLE WITH THE SAME 2.4L ENGINE 'NOT AFFECTED BY THE 162 RECALL SOUNDS VERY DIFFERENT FROM MINE. I DROPPED MY CAR OFF THERE ON 6/15/17 FOR THE THIRD TIME TO RESOLVE THIS ISSUE BY CERTIFIED HYUNDAI MECHANICS. THEY HAVE NOT FIXED MY CAR AND HAVE NOT OFFERED TO REPLACE MY ENGINE EVEN THOUGH MY ENGINE IS PART OF RECALL 'NHTSA CAMPAIGN NUMBER: 17V-226 ' HYUNDAI CAMPAIGN162'. I ATTACHED THE ORIGINAL RECEIPT OF WORK DONE THEY CLAIMED WAS SUPPOSED TO FIX MY CAR, WHICH DID NOT.
Service brakes, Jun 23, 2017
MY BREAK LIGHTS WENT OUT SO I ENDED UP CHANGING THE BULBS AND THE FUSE COME TO FIND OUT ITS THE BREAK SWITCH WHICH CAUSED THE WIRES TO BREAK AND THE BULBS MELTED THE TAIL END COVERINGS
Engine, Jun 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HYUNDAI ON RTE 22 IN UNION, NJ) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE DRIVER HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS LIKELY RELATED TO THE RECALL. CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE CONTACT SPOKE TO SUPERIOR HYUNDAI (110 S QUINTARD AVE, ANNISTON, AL 36201) WHO STATED THAT THEY WOULD NOT INSPECT THE VEHICLE UNLESS THE CONTACT PAID A FEE. THE CONTACT THEN SPOKE TO SERRA HYUNDAI (1201 CENTER POINT PKWY, BIRMINGHAM, AL 35215) WHO STATED THAT THE FAILURE WAS LIKELY CAUSED BY THE RECALL ISSUE; HOWEVER, THEY WERE WAITING ON THE MANUFACTURER TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD DETERMINE WHETHER THE VEHICLE WOULD BE REPAIRED OR NOT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.