2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Engine, Oct 15, 2016
ENGINE FAILURE SEIZED DURING ACCELERATION ON TO HIGHWAY AND LOST POWER ON TO SHOULDER STALED TURNED THE CAR OFF TRIED TO RESTART IT, WOULD NOT .IT WAS TOWED TO BLUE SPRINGS HYUNDAI WERE THEY DIAGNOSED ENGINE SEIZED. REPLACEMENT ORDERED ON LONG BLOCK DUE TO METAL.
Steering, Oct 12, 2016
IT STARTED AS A CLICKING WHEN TURNING AND THEN A THUMPING. COME TO FIND OUT IT WAS A RECALL ON VEHICLES IN 2011 BUT NOT 2013, WHICH IS HORRIBLE BECAUSE IT IS AFFECTING MY CAR NOW.
Power train, Electrical system, Engine, Oct 10, 2016
I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH MY 2013 SONATA. FIRST THE RADIO STOPPED WORKING SHORTLY AFTER PURCHASE. DEALER REPLACED, NO ISSUES. HAPPENED A SECOND TIME, REPLACED AGAIN. MY HEADLIGHTS HAVE BEEN REPLACED 3 OR 4 TIMES EACH AND TAIL LIGHTS TWICE. BIGGEST ISSUE HAS BEEN THE ELECTRIC DOOR LOCK ON THE DRIVER'S SIDE - IT DOES NOT LOCK USING THE FOB OR THE EXTERIOR DOOR HANDLE BUTTON. DEALER AT FIRST TRIED TO TELL ME I WAS NUTS, IN A VERY CONDESCENDING MANNER, AND THEN HE EXPERIENCED IT. THE TRANSPONDER IN THE DOOR LOCK HAS BEEN REPLACED 5 TIMES. THE LAST TIME, THEY HAD TO CALL JAPAN HYUNDAI AND TROUBLESHOOT THE ISSUE. THEY HAD MY CAR FOR A WEEK BEFORE THEY DETERMINED THAT THE ACTUATOR WAS SHORTING OUT THE LOCK TRANSPONDER, SO THEY REPLACED THAT AND IT WORKED THE LONGEST IT EVER HAS, PROBABLY ABOUT 6 MONTHS. NOW HOWEVER THE SAME LOCK DOES NOT LOCK USING THE FOB OR HANDLE LOCK AND IT HAS BEEN JOINED INTERMITTENTLY BY THE REAR DRIVER'S SIDE DOOR. I LOCK THE CAR USING THE FOB/EXTERIOR LOCK BUTTON/INTERIOR LOCK BUTTON, AND THEN HAVE TO OPEN THE FRONT DRIVER'S SIDE DOOR AND MANUALLY LOCK IT. I ALSO CHECK THE REAR DRIVER'S SIDE DOOR, BECAUSE SOMETIMES IT LOCKS AND SOMETIMES IT DOESN'T. THE THOUGHT OF HAVING TO GO BACK TO THE DEALER WITH THIS MAKES MY STOMACH CHURN. NOW MY CAR HAS STARTED TO HAVE A PERSISTENT METALLIC TICKING/TAPPING NOISE THAT GETS WORSE WHEN I IDLE. THEN IT IS MORE OF A KNOCK. I HAVE RECEIVED WARRANTY EXTENSION INFORMATION AND ALSO THE CLASS ACTION NOTICE RELATED TO SUDDEN ENGINE SEIZURE AND I AM AFRAID THAT IS WHAT IS NEXT BECAUSE ALL THE NOTICES AND COMPLAINTS I HAVE READ SAY IT STARTS WITH ENGINE KNOCK AND THEN THE ENGINE SEIZES. I HAVE CALLED THE DEALERSHIP AND LEFT MESSAGES 3 TIMES AND NO ONE EVER CALLS ME BACK. I'M GUESSING IT'S BECAUSE THEY KNOW WHAT'S COMING. MY CAR HAS APPROXIMATELY 57K MILES AND I BOUGHT IT NEW IN MAY 2012.
Air bags, Oct 6, 2016, crash
ON 8/1/2016, I WAS INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY. I WAS ON A CITY STREET AT 5:00AM. THE POSTED SPEED WAS 35 MPH, I WAS HEADED WESTBOUND ON 79TH ST IN CHICAGO ILLINOIS AND THE OTHER CAR WAS HEADED EASTBOUND. THE OTHER CAR CAME OVER INTO MY LANE OF TRAFFIC, COMING HEAD ON TO ME, I STARTED BLOWING MY HORN TRYING TO GET HIS ATTENTION TO AVOID THE ACCIDENT. AFTER I SAW THAT HE WAS NOT TRYING TO CHANGE HIS COURSE OF DIRECTION I MOVE SLIGHTLY TOWARD MY RIGHT TO AVOID THE COLLISION, BUT WAS UNSUCCESSFUL. THE OTHER VEHICLE HIT ME STARTING ON THE DRIVER BACK SIDE, MY CAR WAS FORCED OVER THE CURB DUE TO THE IMPACT AND PUSHED ONTO THE SIDE WALK. BEING PUSHED ONTO THE SIDE WALK MY CAR SUSTAINED DAMAGE FROM HITTING A ROD IRON FENCE ON THE RIGHT PASSENGER SIDE AND DAMAGE TO THE DRIVER FRONT AS WELL, MY BACK BUMPER WAS TORN OFF AS WELL FROM THE IMPACT OF THE CRASH. MY BUMPER WAS SEVERAL FEET AWAY FROM WHERE MY CAR WAS AT IT STAND POINT. MY CAR WAS TOTALED DUE TO THE DAMAGE IT HAD SUSTAINED, MY AXLES WERE BROKEN ON MY CAR AND THE OTHER INDIVIDUAL CAR AXLE APPEARED TO BE BROKEN AS WELL. THE INDIVIDUAL THAT HIT ME HIS AIRBAGS HAD DEPLOYED DUE TO THE DAMAGE AND MY AIRBAGS HAD NOT DEPLOYED, MY VEHICLE SUSTAINED MORE VISIBLE DAMAGE MORE SO THEN THE OTHER VEHICLE,
Engine, Oct 5, 2016
MY CAR HAD BEEN HAVING ELECTRICAL PROBLEMS AND TODAY I MADE AN APPOINTMENT TO GET IT REPAIRED AND 5 MINUTES LATER THE VAST SHUTS OFF AND WON'T TURN ON ANYMORE. THE DEALER SAUSAGE IT'S BECAUSE OF RODENTS EATING MY WIRING. AND AFTER A LITTLE RESEARCH I COME TO FIND OUT THE WIRING IS MADE OF SOY-BASED MATERIAL. APPARENTLY RODENTS LOVE TO EAT THRU THEM. AND NOW I HAVE TO REPLACE PARTS BECAUSE OF THE WIRING MATERIAL.
Steering, Oct 5, 2016
JUST PURCHASED MY VEHICLE A WEEK AGO. DIDN'T GET TO TEST DRIVE IT AT HIGH SPEEDS. AFTER TAKING IT ON THE INTERSTATE I NOTICED THAT THE CAR TENDS TO DRIFT LEFT AND RIGHT AND DOESN'T CENTER. ALSO, THE STEERING WHEEL STICKS WHEN DRIVING HIGHER SPEEDS SO WHEN YOU ATTEMPT TO MOVE THE STEERING WHEEL LEFT OR RIGHT YOU HAVE TO PULL HARDER AND THEN END UP OVER CORRECTING. DEALER TOLD ME IT'S JUST THE ELECTRONIC POWER STEERING AND IT TAKES SOME GETTING USED TO. ABSOLUTELY RIDICULOUS EXCUSE AND IT'S VERY DANGEROUS TO DRIVE AT HIGH SPEEDS ON THE HIGHWAYS AND INTERSTATE. YESTERDAY I HAD TO DRIVE IT IN HIGH WINDS AND IT WAS A NIGHTMARE JUST TO KEEP IT IN THE MIDDLE OF THE LANE. THIS CAR ONLY HAS 35,000 MILES ON IT. HYUNDAI NEEDS TO STEP UP AND FIX THIS ISSUE BEFORE MORE ACCIDENTS START HAPPENING. AFTER NOTICING THE ISSUE AND GOOGLING THE PROBLEM THERE ARE FORUMS ALL OF WITH SIMILAR ISSUES.
Steering, Oct 5, 2016
STEERING COUPLER WORE OUT, MY UNDERSTANDING IS THAT I WOULD HAVE LOST STEERING WHILE OPERATING THE VEHICLE. I UNDERSTAND THAT THIS IS A KNOWN ISSUE AND HYUNDAI SHOULD HAVE ISSUED A RECALL AND OFFERED TO PAY FOR ANY OWNER WHO HAS HAD TO PAY FOR THIS REPAIR.
Engine, Oct 4, 2016
ENGINE BEGAN TO KNOCK THEN STALLED SHORTLY THEREAFTER WHILE DRIVING ON HIGHWAY IN A 75 MPH ZONE. ENGINE OIL LIGHT ILLUMINATION, ALTHOUGH IT HAD JUST HAD AN OIL CHANGE FOR THE 60K MILE SERVICE EARLIER THAT MORNING.
Steering, Oct 1, 2016
MY STEERING COUPLER IS DANADGED AND MY STEERING IS SHIFTING WHILE DRIVING DUE TO THIS DEFECT. HYUNDAI IS ASKING ME TO PAY $300 TO FIX IT. EVEN MY CAR IS JUST 3 YEARS OLD THEY ARE NOT COVERING THE ISSUE UNDER WARRANTY.
Steering, Oct 1, 2016
STEERING IS MAKING A CLICKING NOISE WHILE DRIVING AND WHILE SITTING AND RATTLES LOUDLY WHEN I DRIVE OVER BUMPS. STEERING IS LOOSE AND HAS A LOT OF PLAY. THIS STARTED AT AROUND 70000 MILES. TOOK IT TO DEALERSHIP AND WAS TOLD A COUPLER NEEDED TO BE REPLACED. I BELIEVE THIS IS AN ISSUE THAT HYUNDAI HAS HAD A RECALL ON IN A PREVIOUS YEAR AND STILL IS AN ISSUE IN THE MAKE AND MODEL. DEALER WANTS $220.00 TO FIX THIS PROBLEM WHEN DIAGNOSED TODAY.
Vehicle speed control, Other or unspecified, Engine, Sep 29, 2016
STALLING ENGINE AND SPEED CRUSE CONTROL, IF YOU PUT THE SPEED CONTROL ON 70MPH, IT SHOWS YOUR AT 65 MPH AND TRASMISSION; WHILE ON MOTION AT 20MPH AND WHILE ACCELERATING FROM A STOP AT A STEADY INCREASE IN SPEED AND IT DECELEARTES BY ITSELF.
Steering, Power train, Other or unspecified, Sep 29, 2016
BRAKE LIGHT STAYS ON AND STEERING COLUMN IS VERY LOOSE . ALSO IT IS IN RECALL FOR POWERTRSIN AND AIR BAGS.
Steering, Power train, Sep 28, 2016
1. WHEN EXIT THE STATIONARY VEHICLE, BEEPS AT ME. HAVE TO GET BACK IN, START ENGINE AND TURN OFF AGAIN BEFORE CAN EXIT WITHOUT THE BEEPING.??? HAPPENS FREQUENTLY. 2. STEERING - PULLS TO LEFT. REQUIRES CONSTANT STEERING CORRECTION. DOES NOT NEED ALIGNMENT. VERY ANNOYING WHEN ON LONG DISTANT TRIPS...COULD BE DANGEROUS. 3. DRIVER'S SEAT HEATS UP AUTOMATICALLY. VERY UNCOMFORTABLE IN SUMMER TIME. HAS BEEN CHECKED OUT BY DEALER AT LEAST TWO TIMES AND THEY FIND NOTHING. STARTED HAVING ABOVE PROBLEMS AT APPROXIMATELY 30K MILES ON BRAND NEW VEHICLE. NOW HAVE 43K.
Steering, Sep 21, 2016, crash
WHILE DRIVING ON A RESIDENTIAL ROAD THE STEERING COLUMN 'FROZE' AND BECAME IMPOSSIBLE TO STEER CORRECTLY WHILE GOING AROUND A SHARP LEFT HAND TURN. THIS CAUSED THE CAR TO VEER INTO THE GUARD RAIL CAUSING DAMAGE TO THE FRONT AND SIDE OF THE CAR (PASSENGER SIDE). THE CAR REGAINED STEERING CAPABILITY AND WAS IMMEDIATELY PARKED IN AN ADJACENT PARKING LOT.
Steering, Sep 21, 2016
FOR THE PAST COUPLE OF WEEKS MY STEERING WHEEL IS MAKING A LOUD CLICKING SOUND WHENEVER I MOVE SLIGHTLY IT EVEN DOES IT WHEN I GO OVER BUMPS IN THE ROAD.
Steering, Sep 19, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE MAKING A TURN AT AN UNKNOWN SPEED, AN ABNORMAL THUMPING SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Steering, Sep 15, 2016
DOES SOMEONE HAVE TO GET HURT FOR HYUNDAI TO DO SOMETHING ABOUT THE STEERING PROBLEMS. ARE THEY WAITING FOR THE CAR TO BE OUT OF WARRANTY. I HAVE A 2013 SONATA. I HAVE BEEN HAVING THE PROBLEM SINCE I PURCHASED THE CAR IN APRIL 2015 USED WITH LOW MILAGE FROM A DEALER. IT HAD ONLY 12,000 MILE WHEN I PURCHASED IT CASH. I REALIZED THE CAR HAD A PROBLEM THE FIRST WEEK AND TOOK IT BACK TO THEN FOR A RECALL THAT WAS NOT DONE AND ALSO TO HAVE THEN FIX WHAT EVER WAS WRONG WITH THE STEERING. WHEN I RETURNED TO PICK UP THE CAR THEY TOLD ME IT WAS THE ELECTRONIC STEERING, THAT I NEEDED TO JUST GET USED TO IT. IT HAS BEEN BACK 2 TIME AND THEY STILL REFUSE TO FIX THE PROBLEM. THEY SAY THEY CAN'T FIND ANYTHING. I HAVE DRIVEN SEVERAL ELECTRONIC STEERING SONATA'S NEWER AND NONE HAVE THE PROBLEM. IT IS DANGEROUS AND VERY TIRING WHEN DRIVING AT HIGH SPEEDS ON THE HI WAYS. YOU HAVE TO KEEP OVER CORRECTING THE STEERING THAT KEEPS PULLING TO THE LEFT AND THEN STICKS YOU HAVE TO ACTUALLY TUG SLIGHTLY ON THE WHEEL AND AFTER A FEW HOURS OF DRIVING YOUR ARM HURTS. I HAVE OWNED A HYUNDAI 2003 FOR YEARS AND HAVE NEVER HAD THIS PROBLEM. WHAT GOOD IS A 100 THOUSAND MILE WARRANTY IF THEY REFUSE TO FIX THINGS IT. I AM TAKING MY CAR TO HAVE IT LOOKED AT BY AN INDEPENDENT REPAIR PERSON AND HAVE THE CAR DIAGNOSED. CAN YOU PLEASE HELP WITH THIS? I HAVE THE DEALERSHIP PAPERS SHOWING THE THREE TIMES I TOOK THE CAR. TO BE. CHECKED FOR THE SAME PROBLEM. THEY TRIED TELLING ME THE CAR HAD TO BE ALIGNED AND NEEDED FRONT TIRES I GOT BOTH DONE. WHEN IT STILL HAD THE STEERING PROBLEM I TOOK IT BACK TO THEM AND THEY SAID THE SAME THAT THEY COULDN'T FIND ANYTHING WITH THE STEERING. I'M SURE THE STEERING NEEDS TO BE FIXED HUNDREDS OF PEOPLE CAN'T HAVE THE SAME PROBLEM AND BE WRONG. JUST SEARCH ON THE INTERNET AND YOU WILL SEE UNDER 2013 HYUNDAI STEERING PROBLEMS. WE ALL CAN'T BE IMAGING THE SAME PROBLEM.
Engine, Sep 13, 2016
WHILE DRIVING AT 55MPH THE ENGINE JUST SHUT OFF. WAS ABLE TO RESTART, BUT HAD AN INTERNAL NOISE. HAD IT TAKEN TO GARAGE TO BE TOLD THE WRIST PIN BROKE ON CYLINDER 1 CAUSING INTERNAL DAMAGE AND ENGINE WOULD NEED REPLACED AT A COST OF ABOUT $4500 FOR A USED ENGINE. HAVE 129000 MILE WHICH ARE 65% ALL HIGHWAY MILES. HYUNDAI SENT NOTICE OF INTERNAL ENGINE ISSUES RIGHT AFTER THE CAR HIT 120000 MILES. INTERESTING TIMING. RECOMMEND NHTSA FORCE HYUNDAI TO MAKE THESE ISSUE RIGHT WITH OWNERS.
Electrical system, Exterior lighting, Sep 8, 2016
OVER THE LAST 24 MONTHS MY DASHBOARD, PARKING, DOME, AND /OR REAR LIGHTS HAVE GONE ON BY THEMSELVES. IT HAS HAPPEN MORE THAN 12 TIMES THE CAR WAS OFF AND IT HAPPENS SOMETIMES DURING THE DAY, SOMETIMES AT NIGHT. THE VEHICLE WAS PARKED IN A PUBLIC LOT OR IN FRONT OF MY HOUSE. I WAS NOT ABLE TO SHUT LIGHT OFF USING THE REMOTE. THE DEALER WAS NOT ABLE TO FIX THIS PROBLEM AND HAD NO SUGGESTIONS. THIS IS A SAFETY BECAUSE THE CAR WOULD NOT START A NUMBER OF TIMES AND SERVICE HAD TO BE CALLED. PLEASE ADVISE IF THIS IS A RECURRING ISSUE WITH THIS MODEL AND IF YOU CAN BE OF HELP TO RECTIFY THE PROBLEM. THANK YOU. *TR
Seat belts, Sep 3, 2016, crash
THE VEHICLE WAS IN MOTION ON A CITY STREET. WE WERE TRAVELING APPROXIMATELY 25 MILES AN HOUR THROUGH A GREEN LIGHT WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND HIT US AT APPROXIMATELY 45+ MILES AN HOUR. THE FRONT OF THE VEHICLE WAS SIGNIFICANTLY DAMAGED AND THE DRIVERS AND PASSENGER SIDE AIRBAG WERE DEPLOYED. DURING THIS TIME, THE DRIVERS AND PASSENGERS SEAT BELT LOCKED AS INTENDED. THE PASSENGER SEATBELT FAILED AT THE POINT WHERE THE LAP RESTRAINT ATTACHES TO THE CAR RUNNING BOARD AND WILL NOT RE-ATTACH TO THE VEHICLE AFTER THE ACCIDENT. THE PASSENGER THAT WAS WEARING THE FAILED SEAT BELT DURING THE ACCIDENT WAS 110LBS WHILE THE DRIVER WAS 270LBS. THE DRIVER'S SEATBELT FUNCTIONED AS INTENDED WHILE THE PASSENGERS DETACHED.
Service brakes, Sep 1, 2016
WE BOUGHT THE CAR IN SEPTEMBER 2012. WITHIN DAYS, WE STARTED TO NOTICE RUST SPOTS ON THE BODY OF THE CAR THAT APPEARED TO BE COMING FROM BRAKE DUST. WE CONTACTED THE DEALER AND INFORMED THEM OF THE ISSUE, AND OUR CONCERN THAT IT WOULD DAMAGE THE CLEAR COAT OR PAINT. DEALER STATED THEY COULD NOT DO ANYTHING. WE STARTED TO NOTICE BRAKE NOISE. MAY 16, 2013; AT 6,400 MILES, WE TOOK THE CAR TO THE DEALER FOR SERVICE, AND AGAIN COMPLAINED OF GRINDING NOISE WHEN BRAKING; DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. AUGUST 9, 2013; 7,589 MILES. TOOK CAR IN TO DEALER FOR SERVICE, AGAIN COMPLAINED ABOUT BRAKE NOISE; DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. JUNE 16, 2014; 16,176 MILES. TOOK CAR IN TO DEALER FOR SERVICE, AGAIN COMPLAINED ABOUT BRAKES, DEALER INSPECTED BRAKES AND SAID EVERYTHING WAS FINE. MAY 10, 2016; 37,247 MILES. HEARD SEVERE GRINDING NOISE COMING FROM BRAKES, TOOK TO DEALER TO INSPECT. I ASKED A MECHANIC TO RIDE WITH ME WHILE I DROVE TO MAKE SURE THEY HEARD THE NOISE, AND MECHANIC DID HEAR IT. DEALER KEPT CAR FOR 7 DAYS, INSPECTED BRAKES, AND SAID COULD NOT REPLICATE NOISE. AUGUST 31, 2016, 40,400 MILES. HEARD SEVERE GRINDING NOISE ON BRAKES AGAIN, TOOK TO DEALER, AGAIN HAD DEALER REP LISTEN TO NOISE. DEALER INSPECTED THE BRAKES, AND STATED THERE WAS SEVERE WEAR ON THE INSIDE BRAKE PADS, THAT HAD DAMAGED THE ROTORS TO THE POINT THEY HAD TO BE REPLACED. THERE WAS NO WARNING THAT THE BRAKE PADS WERE WORN PREMATURELY, AND THE DEALER FAILED TO IDENTIFY THE ISSUE WITH BRAKING SYSTEM UNTIL IT WAS TOO LATE, CREATING A SAFETY HAZARD. THERE WAS A PROBLEM WITH THE BRAKING SYSTEM FROM THE BEGINNING, AND WE DOCUMENTED IT AT THE DEALER, WHERE WE HAD ALL SERVICE DONE.
Steering, Sep 1, 2016
STEERING WHEEL MAKES A CLICKING NOISE WHILE DRIVING AND SHAKES WHEN YOU GO PAST 60 MPH
Engine, Aug 27, 2016
DRIVING AND CAR JUST LOST POWER. TOWED TO DEALER TOLD ENGINE SEIZED AND NO COVERED DUE TO POOR MAINTENANCE.
Engine, Aug 17, 2016
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Power train, Vehicle speed control, Engine, Jul 28, 2016
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY, AND APPROXIMATELY 40 MINUTES INTO THE RIDE THE CAR STRUGGLED TO ACCELERATE WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65-70MPH WITHOUT A WARNING LIGHT OR ANY TYPE OF WARNING DISPLAY ON THE DASHBOARD. THE CAR HESITATED WHEN I PUT MY FOOT ON THE GAS TO PASS ANOTHER CAR, OR IF I SLOWED DOWN IN TRAFFIC, IT STRUGGLED TO ACCELERATE ABOVE 20 - 40MPH. WHEN I REACHED MY EXIT, AND CAME TO A STOP LIGHT, THE GAS PEDAL WAS ALL THE WAY TO THE FLOOR JUST SO I COULD GET UP ENOUGH SPEED TO GO ACROSS THE LIGHT, AS WELL AS ACCELERATE SO THE CAR IN BACK ON ME COULD GO AS WELL. THE ENGINE WOULD HESITATE, AND WHEN IT DID FINALLY REACH THE RIGHT SPEED IT WAS STILL NOT A SMOOTH RIDE. WHEN I REACHED MY DESTINATION, I TURNED THE CAR OFF, AND TURNED IT BACK ON ABOUT 2 HRS LATER. THE CAR STARTED (WITH A LITTLE HESITATION IN THE ENGINE), ALTHOUGH IT STILL STRUGGLED TO ACCELERATE PAST 20MPH. IT WAS ALSO HESITATING, AND FELT AS THOUGH IT WOULD STALL. I DROVE THE CAR TO MY MECHANIC, ABOUT A 15 MINUTE TRIP ON LOCAL ROADS. THERE WERE A COUPLE OF UPHILL BATTLES, WHERE I COULD BARELY GET THE CAR UP THE HILL. MY MECHANIC CHECKED TO SEE IF THERE WERE ANY CODES FROM THE COMPUTER, AND THE CODE CAME BACK AS 'TURBO UNDER-BOOST'. THE TURBO CHARGE IS DEAD. I HAVE A TURBO CHARGED ENGINE. THEREFORE, SINCE THE TURBO BOOSTER IS DEAD, IT BASICALLY LEAVES THE ENGINE WITHOUT LITTLE POWER!