2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Electrical system, Vehicle speed control, Service brakes, Dec 22, 2015, crash
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING PARKED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD, REVVED, ACCELERATED FORWARD, AND CRASHED OVER ONE CEMENT PARKING BLOCKS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO DRIVE THE VEHICLE AROUND AND REPEATEDLY DEPRESSED THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE STOPPED AND THE IGNITION WAS TURNED TO THE OFF POSITION, BUT THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT TURNED THE IGNITION BACK TO THE ON POSITION IN ORDER TO CALL FOR ROADSIDE ASSISTANCE. THE BRAKE PEDAL WAS POSITIONED DIFFERENTLY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 02/23/16*LJ *TR
Steering, Dec 9, 2015
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 15 MPH, THERE WAS A LOUD CLICKING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Engine, Dec 8, 2015
ENGINE STARTED KNOCKING AND CAR DIED, TOWED TO O'BRIEN HYUNDAI IN FORT MYERS, FL AND WAS TOLD COMPLETE ENGINE FAILURE. CAR WAS JUST IN 1 WEEK PRIOR TO A STEERING WHEEL RECALL AND A 27 POINT INSPECTION WAS DONE WITH NO ISSUES. 10 YEAR 100,000 MILE WARRANTY WON'T COVER IT AS THEY STATED THEY FOUND SLUDGE FROM THE OIL (THEY DIDN'T SEE THIS 7DAYS EARLIER), CAN'T GUARANTEE THIS IS WHAT CAUSED THE ENGINE TO SEIZE, BUT WOULD COST MORE MONEY TO TAKE ENGINE COMPLETELY APART. RAN THROUGH HYUNDAI CORPORATE AND CLAIM DENIED. QUOTED $6000-7500 FOR ENGINE. THERE WAS NO WARNING WHATSOEVER, JUST KNOCKING IN THE ENGINE. WE DID NOT DO OIL CHANGES AT THE DEALERSHIP, SO THEY STATE POOR MAINTENANCE ON OUR PART. THE 2011 AND 2012 ENGINES HAVE BEEN RECALLED FOR THIS SAME REASON, AND ARE BACKORDERED, SO MY ENGINE FOR THE 2013 HAS NOT BEEN RECALLED BUT I AM 4-6 WEEKS OUT WAITING ON AN ENGINE, NO CAR AND THEY WON'T HELP PAY FOR A RENTAL.
Engine, Nov 16, 2015
ENGINE BEGAN TO KNOCK. MINUTES LATER THE ENGINE SEIZED REQUIRING A TOW. HYUNDAI SERVICE REPORTED THAT A BEARING FAILED RESULTING IN ENGINE DAMAGE. PRIOR TO THIS THE CAR DID NOT REPORT OIL PRESSURE LIGHTS OR CHECK ENGINE LIGHTS. HYUNDAI IS COVERING THE REPLACEMENT PARTS, BUT NOT THE LABOR. THE FAILURE MODE OF THE VEHICLE IS AS DESCRIBED IN THE CURRENT RECALL CAMPAIGN EFFECTING THE 2011 AND 2012 MOTORS. I CONTACTED THE CUSTOMER SERVICE LINE TO SEE ABOUT GETTING MY VEHICLE COVERED. IT IS A 2013, BUT WAS AN EARLY MODEL YEAR BUILD IN 2012. THE CAR HAS BEEN UNDER REPAIR FOR OVER A MONTH BECAUSE OF THE SCARCITY PART AS A RESULT OF THE 2012 RECALL. MY FEELING IS THAT MY CAR SHOULD BE INCLUDED.
Engine, Nov 8, 2015
ON 10/13/15 WHILE DRIVING TO WORK THIS CAR STUTTER WHEN SLOWING FOR A STOP LIGHT. THE CAR DID NOT STALL SO I KEPT ON DRIVING. ON 10/16/15 WHILE TAKING MY DAUGHTER TO SCHOOL I WAS CROSSING THE MAN-O-WAR AND LYON DRIVE INTERSECTION AND THE ENGINE STOPPED RUNNING. I COASTED ACROSS THE INTERSECTION AND GOT THE CAR TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THE ENGINE WENT ON RUNNING AS IF NOTHING HAD HAPPENED. ON 10/18/15 I DECIDED TO LOOK THE ENGINE OVER TO SEE IF I COULD SEE WHY THE ENGINE STOPPED. I CHECKED THE OIL AND DISCOVERED THAT THE DIP STICK SHOWED NO OIL. I ADDED 2 QUARTS OF OIL I HAD ON HAND AND THE DIP STICK NOW SHOWED THAT THE ENGINE HAD OIL, BUT IT WAS STILL BELOW THE LOW MARK ON THE DIP STICK. THAT DAY WHILE DRIVING THE CAR THE CHECK ENGINE LIGHT CAME ON. MY WIFE TOOK THE CAR INTO THE DEALER TO CHANGE THE OIL AND DETERMINE WHAT THE CHECK ENGINE LIGHT WAS FOR ON 10/20/15. THEY CHANGED THE OIL AND SAID THE CHECK ENGINE LIGHT INDICATED THAT I NEEDED TO REPLACE THE "EXHAUST OIL CONTROL VALVE". ON 10/22/15 THE ENGINE STARTED ACTING FUNNY. MY WIFE TOOK THE CAR BACK TO THE DEALER, ON 10/23/15, AND THEY SAID THE ENGINE WAS FULL OF SLUDGE AND WE NEEDED A NEW ENGINE. I DID NOT BELIEVE IT AND WANTED A SECOND OPINION. MY WIFE BARLEY GOT THE CAR HOME. THAT SAME DAY I HAD THE CAR TOWED TO ANOTHER SERVICE FACILITY AND THEY CONFIRMED THAT WE NEEDED A NEW ENGINE. THEY ARE NOW REPLACING THE ENGINE.
Other or unspecified, Service brakes, Engine, Nov 5, 2015
MY VEHICLE HAS BEEN AN ISSUE SINCE I PURCHASED IT. I HAVE TAKEN IT IN FIVE TIMES FOR THE SAME ISSUE WITH THE SUNROOF LEAKING AND DAMAGING THE INTERIOR OF THE VEHICLE. I HAVE ALSO TAKEN IT IN FOR REPLACEMENT OF CV JOINTS TWICE AND AS OF YESTERDAY FOR THE THIRD TIME WITH NO RESOLUTION. WHEN I DROPPED OFF MY VEHICLE IT WAS FINE WITH NO LIGHTS, NO OIL CHANGE LIGHT ON OR ANYTHING, BUT THEY CALLED TO LET ME KNOW I HAD SLUDGE IN MY ENGINE AND IT IS GOING TO LOCK UP ON ME. MY BUMPER TO BUMPER WARRANTY WILL NOT COVER IT SO I WILL NEED TO PAY OUT OF POCKET TO FIX THE ISSUE ON A BRAND NEW CAR .I HAVE ALSO HAD TO CHANGE MY TIRES ON THE CAR AT LEAST EIGHT TIMES IN THE LAST 3 YEARS. I PURCHASED A WARRANTY FOR TIRES AND RIMS, BUT AS USUAL THEY HAVE LOOP HOLES. THEY PROMISED I CAN CHANGE MY RIMS IF I HAD ANY SCRATCHES, BUT WHEN I TRIED TO CHANGE THEM, THEY HAVE DENIED MY REQUEST FOR THREE YEARS. IT IS FRUSTRATING TO KNOW THAT WHAT THEY PROMISE IS A LIE.
Electrical system, Engine, Nov 3, 2015
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 60 MPH WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Steering, Nov 2, 2015
THE CAR IS MAKING A CLICKING NOISE, ALSO THE STEERING IS NOT STABLE, ESPECIALLY AT HIGH SPEED (55+)
Electrical system, Wheels, Oct 31, 2015
WHILE DRIVING AT 65MPH ON INTERSTATE HIGHWAYS, TPNS INDICATOR LIT UP ON DASHBOARD. VEHICLE WAS AT CONSTANT SPEED, I.E., NOT UNDER ACCELERATION OR BRAKING, ROADS WERE STRAIGHT. WE HAD THE TIRE PRESSURES CHECKED AT COSTCO, AND THEY WERE ADEQUATE AT 33PSI PER WHEEL. SENSORS WERE CHECKED AND READ OUT AT 33PSI. SYSTEM WAS "RE-PROGRAMMED". FAULT OCCURRED AGAIN. DEALER CHECKED THE SYSTEM, REPORTED "NO FAULT FOUND". WE WERE TOLD DEALER WAS AWARE OF OTHER 2013 SONATAS WITH SIMILAR FAULTS WHEN "ELECTRICAL NOISE" OVERWHELMED THE SYSTEM CAUSING A "FALSE FAULT". WE THINK HYUNDAI SHOULD FIX THIS ISSUE.
Suspension, Air bags, Oct 26, 2015, crash
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 5/23/18*JB
Steering, Oct 24, 2015
THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK WHILE DRIVING. IN A FEW WORDS, THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD.
Electrical system, Engine, Oct 24, 2015, crash
ENGINE SHUTS OFF WHILE DRIVING RESULTING IN TWO MINOR ACCIDENTS/OFF/ROAD INCIDENTS, BATTERY (WHICH HAS TESTED IN EXCELLENT CONDITION) NEEDS TO BE JUMP STARTED 4-5 TIMES A WEEK, SOMETIMES MORE. RADIO, CHARGING PORTS, AND STEERING WHEEL CONTROLS ARE NOT CURRENTLY WORKING, LIGHTS INSIDE CAR FLASH, HEADLIGHTS BECOME LOCKED ON, EVERY SINGLE FUNCTION IN CAR HAS ENDED TWICE LOCKING ME OUT COMPLETELY. THESE INCIDENTS HAVE HAPPENED ON MANY DIFFERENT DATES AND THE DEALER WILL NOT HELP US, BUT I AM ENTERING THE DATE OF THE LAST INCIDENT BELOW.
Engine, Oct 24, 2015
I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 60 MPH WHEN THE ENGINE LOCKED UP. I HAD NO POWER AND LUCKILY THERE WAS NO TRAFFIC COMING AND I WAS ABLE TO PULL OVER TO THE SIDE WITH NO PROBLEMS. ONCE I GOT STOPPED, I TRIED TO START THE ENGINE BUT IT WOULD NOT TURN OVER AT ALL. I CALLED A TOW TRUCK WHICH TOOK IT TO TEXOMA HYUNDAI IN SHERMAN, TEXAS. UNFORTUNATELY MY CAR WAS A LITTLE OVER 6,000 MILES OUT OF WARRANTY. I THOUGHT THE ENGINE WAS COVERED UP TO 100,000 MILES BUT SINCE I BOUGHT IT AS A SLIGHTLY USED CAR THE DEALER SAID IT WASN'T COVERED. I ENDED UP HAVING TO SPEND $4500 TO HAVE SOMEONE REBUILD MY MOTOR. UPON ASKING ABOUT WHAT MIGHT HAVE HAPPENED THE DEALERSHIP TOLD ME THEY HAD NO IDEA AND HAD NOT HAD THAT KIND OF THING HAPPEN BEFORE. WHILE MY ENGINE WAS BEING REBUILT I FOUND ON THE INTERNET THAT HYUNDAI SONATAS HAVE BEEN HAVING ALL KINDS OF PROBLEMS WITH THEIR MOTORS, SO THEY WEREN'T VERY TRUTHFUL WITH ME. THEY ACTUAL HAVE LAWSUITS AGAINST THEM FOR DEFECTIVE MOTORS WHICH USUALLY HAVE PROBLEMS BETWEEN 60,000 AND 90,000 MILES. MY CAR HAD 66,000 ON IT WHEN THIS HAPPENED SO THAT IS IN THAT TIME FRAME. I AM NOW OUT $4500 WITH I SUPPOSE NO RECOURSE WITHOUT HIRING A LAWYER WHICH COST ME MORE THAN THE REPAIRS. OF COURSE I THINK HYUNDAI KNOWS THAT.
Engine, Oct 17, 2015
I RECIEVED AN OIL CHANGE AND ENGINE FLUSH ON 9/5/2015..THE CAR ACT AS IF IT WOULD CUT OFF AFTERWARDS...I THEN TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD I HAD NO OIL SLUDGE AND METAL DEPRI IN THE ENGINE...I WAS THEN TOLD I DON'T QUALIFY FOR THE RECALL BECAUSE MY CAR IS A 2013 BUT I HAVE THE EXACT SAME PROBLEMS AS THE RECALL.
Electrical system, Engine, Oct 16, 2015
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PETAL WAS DEPRESSED. IN ADDITION, WHEN PARKED, THE VEHICLE HAD A DELAYED START WHEN THE KEY WAS TURNED TO THE START POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,772.
Engine, Oct 12, 2015
ENGINE MAKING NOISE AND TRYING TO STALL OUT. WORSE AFTER OIL CHANGE. TOOK TO DEALERSHIP STATED METAL SAVINGS IN THE OIL PAN. CAR HAS APPROX. 42,000 MILES ON IT. HYUNDAI IS NOT HONORING WARRANTY BECAUSE WE CANNOT FIND A COUPLE OF OIL CHANGE RECEIPTS. WE HAVE SEVERAL SHOWING WE GOT OIL CHANGED. THEY JUST RECALLED 2011-2012 MODELS FOR METAL IN ENGINE. STATE PROBLEM FIXED IN APRIL 2012 MY CAR ASSEMBLED JUNE 2012. A LITTLE TOO CLOSE FOR COMFORT.
Steering, Oct 5, 2015
THE STEERING IS MAKING A CLICKING NOISE EVERY TIME YOU TURN THE STEERING WHEEL. SOUNDS RESEMBLES SOMETHING LOOSE IN THE STEERING COLUMN.
Engine, Sep 30, 2015
MY 2013 HYUNDAI SONATA JUST SUDDENLY AND COMPLETELY DIED. ABOUT 3-4 DAYS PRIOR IT HAD STARTED MAKING A KNOCKING SOUND AND WOULD BLOW PUFFS OF SMOKE FROM THE EXHAUST ON CRANKING AND HEAVY ACCELERATION. THIS ALL STARTED RIGHT AFTER MY HUSBAND CHANGED THE OIL. I GOT IN THE CAR TO TAKE MY KIDS TO SCHOOL AND WHILE GOING DOWN THE ROAD AT 60 MPH DOWN A RURAL ROAD, IT COMPLETELY CUT OFF. I COASTED OFF OF THE ROAD, WAITED A FEW SECONDS, AND CRANKED THE CAR. IT ACTED FINE, BUT THE KNOCKING WAS DEFINITELY STILL THERE. AFTER MY HUSBAND GOT HOME FROM WORK HE WAS GOING TO CHECK THE CAR OUT AND SEE IF HE COULD FIGURE OUT WHAT WAS WRONG. HE DECIDED TO DRIVE THE CAR DOWN THE ROAD, AND THE NEXT THING I KNOW, I AM GETTING A PHONE CALL FROM HIM ASKING ME TO COME PICK HIM UP. THE ENGINE HAD LOCKED UP (SEIZED) AND THE CAR HAD JUST DIED WHILE GOING DOWN THE ROAD. COMPLETELY DIED, WOULDN'T DO ANYTHING AND WE HAD TO CALL A TOW TRUCK TO COME GET IT AND TAKE IT TO A MECHANIC'S SHOP, WHICH IS WHERE IT STILL IS. THIS CAR ONLY HAS 35,000 MILES ON IT AND I HAVE NEVER SEEN ANY KIND OF INDICATOR LIGHT COME ON SIGNALLING THAT THERE IS ANYTHING WRONG WITH THE CAR. NOTHING! NOT THE OIL LIGHT, NOTHING! I HAVE READ SO VERY MANY FORUMS AND COMPLAINTS THAT SOUND EXACTLY LIKE MY SITUATION. IT ALL SEEMS VERY SHADY TO ME. IT CANNOT BE A COINCIDENCE THAT THE SAME EXACT THING HAS HAPPENED TO SO MANY.
Exterior lighting, Sep 28, 2015
LIGHTS FLICKER ON AND OFF. WHEN YOU TURN THE BRIGHTS ON IT SEEMS TO DO IT MORE. THEY HAVE NO IDEA WHAT THE PROBLEM IS AS THEY HAVE REPLACED THE BATTERY AND THE ALTERNATOR TO TRY AND RESOLVE THE PROBLEM, BUT NEITHER HAVE WORKED. THEY HAVE ALSO TRIED TO RESET THE LIGHTING SWITCH.... NONE WHICH HAVE WORKED I DRIVE MY CAR MAINLY IN THE DARK HOURS SO THIS PROBLEM HAD TO BE FIXED. I HAVE TAKEN MY CAR IN TO THE DEALERSHIP 3 OR 4 TIMES FOR THIS SAME PROBLEM.
Engine, Sep 28, 2015
WHILE DRIVING APROX 30 MPH ENGINE STALLED.
Engine, Sep 26, 2015
THE ENGINE FAILED WHILE I WAS DRIVING. NO WARNING, NO ENGINE LIGHT, JUST A KNOCK. HYUNDAI IS REFUSING TO HONOR THE WARRANTY ON THIS LEASED VEHICLE. NO LOANER CAR, NO RENTAL REIMBURSEMENT AS PROMISED. THEY CLAIMED I NEGLECTED IT, EVEN AFTER I PRODUCED A FOLDER OF MAINTENANCE RECEIPTS. THEY GAVE THE BBB ARBITRATOR PICTURES OF A CRAPPY ENGINE AND AN OLD OIL FILTER THEY SAID WAS MINE. I TOLD THE ARBITRATOR ABOUT THE INVESTIGATIONS AND LAWSUITS FOR THE VERY SAME ISSUE AS MINE. I SAID THE ENGINE HAD A DEFECT AND THEY DENIED IT TO THE ARBITRATOR. (THEY KNEW) NOW I HAVE NO CAR (I AM DISABLED) AND I STILL MUST PAY MONTHLY LEASE FEE (ENDS 2016) AND THE VERY COMPREHENSIVE INSURANCE I AM REQUIRED TO MAINTAIN. SO I CANNOT AFFORD A CAR AND IF I REPLACE THE ENGINE (5-7 THOUSAND) I AM RETURNING IT IN NOV. 2016 ANYWAY. I TOLD THE BBB AUTO LINE THAT I READ ABOUT HYUNDAI ENGINES SEIZING IN RECORD NUMBERS BACK IN JULY. NOBODY BOTHERED TO CHECK IT OUT AND I LOST. THE NYS ATTORNEY GENERAL ERIC SCHNEIDERMAN HAS INVESTIGATED THE HYUNDAI DEALER THAT PULLED THIS FOR DISHONEST PRACTICES WITH CONSUMERS.
Engine, Sep 25, 2015, fire
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING UP A HILL AT 50 MPH, THE VEHICLE EXPERIENCED A SLIGHT HESITATION AND AN ABNORMAL NOISE WHILE BEING ACCELERATED. THE CONTACT PULLED THE VEHICLE OVER AND OBSERVED A LOT OF SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Other or unspecified, Sep 2, 2015
THE CAR SENT ME AN EMAIL AND IT IS NOT MY CAR. THIS HAS HAPPENED SINCE IT WAS NEW. ISN'T THIS A SEVERE SECURITY PROBLEM FOR THE REAL OWNER? NO ONE HAS EVER RESPONDED AT HYUDAI. I HAVE MADE CONTACT ON SEVERAL OCCASIONS OVER THE YEARS. I GUESS THEY DON'T CARE. IT SEEMS THAT THE AUTOMOTIVE INDUSTRY HAS NO CONCERNS WITH RESPECT TO PRIVACY. I HOPE MY NEXT NEW CAR HAS BETTER CONTROL OVER THIS TYPE OF INFORMATION. I WONDER IF ANYONE IN GOVERNMENT CARES?
Engine, Sep 1, 2015
ON MAY 29, 2015 I WAS PULLING OUT FROM A SIDE ROAD ONTO A MAIN HIGHWAY WHEN ALL OF A SUDDEN THE CAR COMPLETELY LOST POWER AND ALL THE LIGHTS WERE FLASHING, THEN THE ENGINE JUST STOPPED. THE BRAKES EVEN WENT TO THE FLOOR. THANKFULLY THERE WERE NO CARS COMING DOWN THE MAIN HIGHWAY AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. CALLED A TOW TRUCK AND HAD IT TOWED TO THE HYUNDAI DEALER IN CHATTANOOGA, TN. THE SERVICE GUY NAMED ANDY TRIED TO CONVINCE ME THAT MY OIL WAS LOW CAUSING THE ENGINE TO LOCK UP, STATING THE OIL LOOKED LIKE SLUDGE! WE WERE UNABLE TO PRESENT EVERY SINGLE PIECE OF MAINTENANCE RECORD, SO WE WERE TOLD OUR WARRANTY WAS VOID. THE OIL HAD JUST BEEN CHANGED IN APRIL AND THERE WAS ABSOLUTELY NO REASON FOR THE ENGINE TO LOCK UP OR "LOOK LIKE SLUDGE"!. THE DEALERSHIP WANTED ALMOST $6000.00 TO REPLACE THE MOTOR (WE DON'T HAVE THAT KIND OF MONEY ACCESSIBLE). WHEN WE ARGUED ABOUT THE WARRANTY, THE SERVICE DEPARTMENT ASKED US TO PAY $675.00 TO TEAR THE ENGINE DOWN. "IF" THEY FOUND A DEFECT IN THE MOTOR, IT STILL MIGHT NOT BE COVERED!! NEEDLESS TO SAY, THE CAR WAS TOWED TO MY BROTHERS HOME AND STILL SETS THERE TODAY ALL THE WHILE WE ARE STILL MAKING THE MONTHLY PAYMENT AND FULL COVERAGE INSURANCE ON A 2-YEAR OLD CAR THAT WE CAN'T DRIVE!!
Wheels, Sep 1, 2015
MY CAR HAD LESS THAN 10,000 MILES ON IT AND THE TIRES WENT BALD, THIS CAR WAS HORRIBLE IN THE SNOW WE HAD TO BUY SNOW TIRES. ALL SEASON DOESN'T DO IT IN THE SNOW. THE HEADLIGHTS ARE TERRIBLE AT NIGHT IT LIMITS YOUR VISION IN FRONT OF YOU MAKES IT HARD TO SEE CURVES. ALSO THERE REALLY ISN'T A OFF FOR THE HEAT OR AIR CONDITION SO YOU ALWAYS HAVE ONE OR THE OTHER. THE WINDOWS STEAM UP FOR NO APPARENT REASON. THIS CAR WAS ALSO RECALLED FOR THE SHIFTER LINKAGE COMING DETACHED WE HAD IT FIXED SO WE THOUGHT AND NOW A YEAR LATER IT IS GIVING US THE PROBLEMS THE RECALL SPECIFIES. THERE ARE A LOT OF LITTLE THINGS WE DON'T LIKE ABOUT THIS CAR AND I DON'T THINK I WOULD BUY ANOTHER HYUNDAI .