2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Service brakes, Jun 19, 2014, crash
THIS IS AN ADDITION TO NHTSA COMPLAINT NUMBER 10522412: AFTER THE CRASH WHEN THE VEHICLE WAS INSPECTED TO SEE WHY THE BRAKES COMPLETELY FAILED, WE RECEIVED DOCUMENTATION FROM A VEHICLE MAINTENANCE GARAGE NOTING THEY FOUND SIGNIFICANT RUST ON THE BRAKE COMPONENTS (CALIPERS MAYBE). THE VEHICLE WAS RENTED IN SOUTH DAKOTA WHERE THEY USE SIGNIFICANT SALT ON THE ROADS. WHILE NOT ALL COMPLAINTS NOTING SPONGY BRAKES THAT THEN GO ALL THE WAY TO THE FLOOR WITHOUT ENGAGING HAVE BEEN REPORTED TO NHTSA, THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM ON HYUNDAI SONATA BLOGS. *TR
Vehicle speed control, Jun 12, 2014
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO GAS PEDAL AND ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE TEST DROVE THE VEHICLE, HE NOTICED THE GAS PEDAL DID NOT RESPOND FOR APPROXIMATELY THREE SECONDS, AFTER WHICH TIME THE VEHICLE LURCHED FORWARD. IT WENT FROM 1000 RPM DOWN TO APPROXIMATELY 500 RPM. THE SALES REP INFORMED THE CONSUMER, THE PEDAL WAS A NEW DESIGN. *JB
Steering, Jun 11, 2014
MY MOTHER CAN DRIVE CAR WITHOUT BEING STRANDED BECAUSE THE STEERING WHEEL LOCKS UP. THE STEERING WHEEL LOCKS UP SO HARD ABOUT 85% OF THE TIME WHEREAS SHE CAN'T TURN THE WHEEL TO TURN THE KEY. WE WENT TO STATE ARBITRATOR AND SHE HAD SAME PROBLEM COULD NOT TURN STEERING NOR START CAR. I THINK THIS A COVER UP OR SOME ONE IS TAKING BRIBES BECAUSE WE SHOWED PROBLEM IN FRONT OF ANALYST SALVADOR SANTILLAN OF DEPARTMENT OF CONSUMER AFFAIRS, AND NOTHING CAME OF IT THOUGH HE AGREED THAT THERE WAS A PROBLEM. AFTER A FEW TIMES OF MY MOTHER AN ELDER WOMEN OF SOME STRENGTH, BEING STRANDED, SHE CAN'T DRIVE CAR ALONE. PLEASE LOOK IN TO WE HAVE VIDEO. *TR
Structure, Jun 3, 2014, crash
MY WIFE HAD AN ACCIDENT TODAY WHICH SEEMS TO BE CAUSED BY SOME KIND OF MECHANICAL ACCELERATION WHEN SHE WAS PULLING INTO A PARKING SPACE. IT ALL HAPPENED SO FAST THAT, AT FIRST, SHE THOUGHT SHE MIGHT HAVE PUSHED THE ACCELERATOR INSTEAD OF THE BRAKE. BUT, AS THE FOG OF THE INCIDENT CLEARS, SHE RECALLS SLOWLY APPLYING THE BRAKE TO PULL INTO THE PARKING SPACE AND THE NEXT THING SHE KNOWS IS THAT THE ENGINE IS RACING AND SHE'S KNOCKED DOWN METAL SIGNS, TREES AND BUSHES. THE CAR WOULD NOT STOP. SHE JUST MISSED THE FRONT OF A BUILDING. WE WERE RELIEVED THAT NO PEOPLE OR VEHICLES WERE ALSO INVOLVED. SHE SUSTAINED NO INJURIES AND THE AIR BAGS DID NOT INFLATE. WE ARE GLAD THAT SHE WASN'T ON A HIGHWAY AND WHERE MUCH MORE DAMAGE COULD HAVE OCCURRED. THE CAR HAS BEEN TOWED TO CASEY'S AUTO BODY, AT 4515 OHARA AVE, BRENTWOOD, CA 94513-2206 IN CASE YOU WOULD LIKE TO INSPECT THE VEHICLE. THERE IS A LOT OF DAMAGE TO THE FRONT AND DRIVER'S SIDE FRONT FROM THE SIGNS, TREES AND BUSHES. WE DO NOT HAVE AN ESTIMATE YET FROM CASEY'S. I ALSO HAVE SENT THIS INFORMATION TO HYUNDAI. *TR
Steering, Suspension, May 31, 2014, crash
ON MAY 15TH I WAS AN ACCIDENT REGARDING MY 2013 HYUNDAI SONATA THE CAR SWAYS ALL OVER THE ROAD I HAVE NOTIFIED THE DEALER SEVERAL TIMES AND BEEN TOLD THERE IS NO FIX EVEN THOUGH THEY KNOW ABOUT THE ERROR THE SWAYING CAUSED AN ACCIDENT THAT RESULTED IN SEVERE INJURIES TO THE PASSENGER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT WHEN WILL SOMETHING BE DONE ABOUT IT. *TR
Vehicle speed control, May 29, 2014, crash
ON MAY 19, 2014, AROUND 9:20 AM. I WAS COMING HOME AND DRIVING INTO THE GARAGE WHEN I PUT MY RIGHT FOOT ON THE BRAKE. THE CAR ACCELERATED LIKE A ROCKET! I PUT MY LEFT AND RIGHT FOOT ON THE BRAKE SCREAMING FOR THE CAR TO STOP. THE CAR DIDN'T STOP TILL THE BUMPER AND FRONT RIGHT WHEEL HIT THE CONCRETE STEPS GOING INTO THE HOUSE. IT HIT THE STEPS SO HARD THAT THE CAR WENT SIDEWAYS IN THE GARAGE. THE FRONT BUMPER WAS DINGED UP, THE RIGHT FRONT TIRE FLATTEN AND THE RIGHT FRONT TIE ROD BENT FROM THE COLLISION WITH THE STEP. THIS IS THE NOT THE FIRST TIME THE CAR HAS ACCELERATED BY ITS SELF. BACK IN JANUARY 2014 ON A SUNDAY AFTERNOON, MY HUSBAND WAS DRIVING THE CAR ON ROUTE 35; WE WERE COMING HOME FROM SHOPPING. HE PUT HIS FOOT ON THE BRAKE WHEN THE CAR ACCELERATED ON ITS OWN. HE TOLD ME THAT WE NEED TO GET THIS CAR CHECKED OUT AND TO CALL THE SHOP AS SOON AS POSSIBLE. I TOOK THE CAR INTO THE HERRNSTEIN DEALERSHIP TO BE INSPECTED. THEY CHECKED THE CAR OUT AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. SO TWO DRIVERS HAD THE SAME THING HAPPENED TO THEM. THE FIRST TIME, THANKFUL NO CARS WERE CLOSE TO THE VEHICLE AT THE TIME OF THE ACCELERATION, SO NO ACCIDENT THAT TIME. THE SECOND TIME THE CAR COULD HAVE GONE THROUGH OUR HOUSE, IF THE CONCRETE STEPS HADN'T STOPPED THE CAR. THE CAR WAS TOWED INTO THE HERRNSTEIN DEALERSHIP ON MAY 19, 2014. IT TOOK THE TOW TRUCK DRIVER OVER THIRTY MINUTES TO GET THE CAR OUT OF THE GARAGE. THE SERVICE DEPARTMENT STATED THE CAR CHECKED OUT OKAY. I EXPLAINED HOW THE ACCIDENT HAPPEN DUE TO THE FACT THE CAR ACCELERATED AND I HAD BOTH FEET ON THE BRAKE ALL THE WAY TO THE FLOOR. THEY SAID THEY CHECKED IT SEVERAL TIMES AND THE CAR WAS FINE. *TR
Air bags, Structure, May 17, 2014, crash
I WAS T-BONED TONIGHT IN AN ACCIDENT~~ I WAS DRIVING APPROX. 35 AND ANOTHER CAR DROVE STRAIGHT INTO MY DRIVERS SIDE OF MY CAR GOING ABOUT 25-30~~SHE HIT HARD ENOUGH TO RUIN BOTH DOORS, "CRUMPLED" METAL, REAR FENDER, AND SCRUB TIRES~~ NONE OF THE AIRBAGS DEPLOYED????? NEED BETTER SAFETY THAN THIS~~~ I GOT TOSSED AROUND PRETTY GOOD INSIDE~~~~4 HRS LATER AND I AM IN SEVERE NECK AND SHOULDER PAIN!!! *JS
Steering, Vehicle speed control, Engine, May 15, 2014
HAVE THE 2013 HYUNDAI SONATA TURBO AND WAS TOLD WHEN I BOUGHT IT THAT IT WOULD APPEAR TO DRIVE DIFFERENTLY. IT RACES BEFORE IT SHIFTS TO THE NEXT GEAR AND AT TIMES IT SEEMS TO PICK UP SPEED WHEN I AM NOT ON THE GAS. HAVE CALLED AND ASKED TO BE TOLD THAT THE RPM SYSTEM HAS TO GET AS HIGH AS 4 BEFORE IT SHIFTS - THAT DOESN'T SEEM RIGHT AND IT MAKES THE STEERING DIFFICULT AT TIMES. THE ACCELERATION IS POOR AND I ONLY HAVE 11,000 MILES ON IT BUT I'M READY TO TRADE IT IN - NOT SURE IF A TURBO IS SUPPOSE TO REALLY DRIVE THIS WAY AND CAN'T SEEM TO GET AN ANSWER FROM THE DEALER WHEN I CALL. THEIR SERVICE HOURS ARE NOT GOOD BECAUSE THEY'RE OPEN WHILE I WORK. DOES ANYONE ELSE HAVE THIS PROBLEM? *TR
Visibility, Apr 26, 2014
SUNROOF COLLAPSED INTO CAR THAT WAS SITTING DRIVEWAY WITH LESS THAN 2 INCHES OF SNOW/ICE ON THE ROOF. NOTHING FELL INTO THE ROOF IT SIMPLY COLLAPSED DURING SNOW AND TEMPERATURE CHANGE. *TR
Service brakes, Hydraulic, Apr 22, 2014
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT STOP AS EXPECTED. *JB
Visibility, Equipment adaptive/mobility, Apr 10, 2014
ON MAR 18, 2014, AT APPROXIMATELY 11:25PM MY WIFE AND I HEARD A VERY LOUD NOISE, IE; EXPLOSION, THAT WE KNEW CAME FROM THE TOP OF OUR CAR. WE PULLED OVER AND NOTICED THAT OUR SUNROOF HAD EXPLODED; OVER HALF THE GLASS WAS GONE AND STREWN ALL OVER THE ROOF AND TRUNK AREA OF OUR CAR. WE HAD JUST PULLED AWAY FROM A STOP LIGHT AFTER IT TURNED GREEN AND WERE ACCELERATING UP TO SPEED. WE WERE TRAVELING SOMEWHERE BETWEEN 30 - 40MPH WHEN THE SUNROOF BLEW FOR NO APPARENT REASON. WE TOOK THE CAR TO THE HYUNDAI DEALERSHIP FOR REPAIR THE NEXT DAY. THE DEALERSHIP COULDN'T DETERMINE WHAT CAUSED THE SUNROOF TO RUPTURE LIKE IT DID. THE DEALERSHIP THOUGHT WE WERE HIT BY A ROCK, BUT BOTH THE WIFE AND I REFUTED THAT IDEA. WE STAND BY OUR CLAIM THAT IT BLEW FOR NO APPARENT REASON. EVEN IF A ROCK DID HIT US, THE SUNROOF GLASS SHOULD NOT HAVE EXPLODED/RUPTURED LIKE IT DID. WE FEEL THERE'S A VERY SERIOUS DEFECT WITH THE GLASS AND THAT THIS INCIDENT NEEDS TO BE ADDRESSED MORE CLOSELY. I HAVE PICTURES IF YOU WOULD LIKE THEM. *TR
Steering, Apr 8, 2014
MY SONATA LIMITED WANDERS ALL OVER THE HIGHWAY, I CANNOT KEEP IT STRAIGHT, IT IS DANGEROUS AND I HAVE NEARLY CRASHED INTO OTHER VEHICLES. ITS AN ONGOING PROBLEM. I HAVE SPENT MANY HOURS ON CALLS AND IN THE DEALERSHIP TRYING TO GET THIS ISSUE RESOLVED AND THEY TELL ME THE SAME THING, THAT ITS IN MY HEAD AND NOTHING IS WRONG WITH THE CAR. I WOULD HAVE NEVER OF BOUGHT THIS CAR KNOWING THAT IT DROVE SO POORLY ON HIGHWAYS. IT IS UNSAFE AND NEEDS TO BE RECALLED IMMEDIATELY. *TR
Air bags, Apr 7, 2014, crash
I WAS INVOLVED IN A T-BONE COLLISION WITH ANOTHER VEHICLE THAT RAN A REDLIGHT. WHILE I WAS TRAVELING AT APPROXIMATELY 20-25 MPH, THE VEHICLE I COLLIDED WITH WAS TRAVELING AT APPROXIMATELY 35-45 MPH. MY FRONT BUMPER WAS TORN OFF IN THE COLLISION AS WELL AS BOTH HEADLIGHTS AND THE GRILL WAS DAMAGED. I WAS THE ONLY OCCUPANT OF THE VEHICLE. THE DRIVER AIRBAG DID NOT DEPLOY DESPITE THE APPARENT SEVERITY OF THE CRASH. MILEAGE AT TIME OF INCIDENT IS ESTIMATED AS THE VEHICLE IS CURRENTLY IN FOR REPAIR. *TR
Fuel system, Gasoline, Vehicle speed control, Service brakes, Mar 26, 2014, crash
I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING INOPERABLE. THE CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. THIS WAS THE SECOND TIME THIS PRECISE THING HAS HAPPENED. THE EARLIER INCIDENT OCCURRED IN NOVEMBER, 2013, AND, THANKFULLY, EACH INCIDENT DID NOT INVOLVE HITTING A PEDESTRIAN. FORTUNATELY, THE RATE OF SPEED WAS VERY LOW, AS WELL, SO DAMAGE TO VEHICLES WAS SMALL. THESE INCIDENTS ALARMED ME FOR I COULDN'T HELP BUT THINK WHAT THE CONSEQUENCES COULD HAVE BEEN HAD I BEEN AT A RAILROAD CROSSING, APPROACHING A SCHOOL BUS DISCHARGING CHILDREN, ETC.. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FLORIDA, TO HAVE THE CAR CHECKED OUT AND THEY SAID THEY FOUND NO PROBLEMS. THEY ALSO SAID THERE HAVE BEEN ABSOLUTELY NO RECALLS OR OTHER PROBLEMS INVOLVING BRAKES OR THROTTLE MALFUNCTIONS. SO, NOTHING WAS ACTUALLY SETTLED AS FAR AS WHATEVER THIS PROBLEM MAY BE, OR FIXING IT. *TR
Back over prevention, Mar 12, 2014
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BACK-UP CAMERA WOULD NOT DISPLAY, MAKING IT DIFFICULT TO VIEW ADDITIONAL VEHICLES AND/OR POSSIBLE PEDESTRIANS LOCATED AT THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 27,000. *TR
Steering, Mar 12, 2014
STEERING, VEERING ONE WAY THEN ANOTHER. SOMETIMES THE STEERING WHEEL SEEMS STUCK OR IS STICKING, NOT HAPPY AT ALL. HAD IT BACK TO DEALER & SAID IT WAS IN SPEC. HELP *TR
Steering, Mar 10, 2014
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE LEFT. THE CONTACT CORRECTED THE STEERING WHEEL AND IT THEN PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CAUSE OF FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. *TR
Steering, Mar 8, 2014
STEERING WHEEL IS SLIGHTLY COCKED TO THE RIGHT AND VERY SENSITIVE. WHEN DRIVING THE VEHICLE DOES NOT WANT TO STEER STRAIGHT. DARTS ONE WAY AND THEN ANOTHER. DEALER RE-CALIBRATED STEERING AND ALIGNMENT. ALTHOUGH STEERING WHEEL PROBLEM IS FIXED IT REMAINS VERY SENSITIVE AND STILL VEERS ONE WAY THEN ANOTHER. ESPECIALLY NOTICEABLE AT HIGHER SPEEDS. *TR
Steering, Mar 6, 2014
VEHICLE WILL NOT STEER A STRAIGHT LINE AT HIGHWAY SPEEDS. YOU HAVE TO CONSTANTLY CORRECT THE PATH THE CAR IS GOING IN. I HAVE WONDERED OUT OF THE LANE I WAS TRAVELING IN SEVERAL TIMES. THIS VEHICLE IS VERY UNSAFE AND THIS ISSUE NEEDS TO BE RESOLVED BEFORE SOMEONE LOOSES A LIFE IN AN ACCIDENT. *TR
Visibility, Feb 10, 2014
I WAS DRIVING ON I65 TOWARD DOWNTOWN NASHVILLE, IN SOME HEAVY RAIN - ALL OF A SUDDEN I HEARD AN EXPLOSION THAT SCARED THE [XXX] OUT OF ME - I THOUGHT, MAYBE IT WAS A COLLISION, THEN I HEARD THINGS ON THE ROOF - OH NO, COULD IT BE HAILING - DIDN'T SEE ANY ICY DROPS/ROCKS HIT THE ROAD - BUT THE SOUNDS IN MY CAR WERE AMPLIFIED. SO, I PULLED BACK THE SUN SHADE ABOUT AN INCH - AND WOW, I COULD NOT BELIEVE MY EYES!! THE SUN ROOF HAD EXPLODED - TOTALLY SHATTERED AND THE PIECES OF GLASS WERE FLYING OVER AND HITTING THE REAR WINDOW (SOUNDED LIKE HAIL). OMG, I WAS SHAKING SO BAD, I DIDN'T KNOW WHO TO CALL OR WHAT TO DO - SHOULD I PULL OVER ON OF I65 IN A HEAVY STORM TO WAIT FOR HELP? HOW MUCH RAIN COULD THE SHADE DEFLECT BEFORE CAVING IN ON ME!! I CALLED HYUNDAI SERVICE, TOLD THEM WHAT HAPPENED AND I WAS ON MY WAY THERE! THE SERVICE REPRESENTATIVE AT HYUNDAI TOLD ME HE HAD NEVER SEEN ANYTHING LIKE IT - MAYBE THE GLASS WASN'T COMPLETELY CLOSED AND BUCKLED! WHAT?? IN A DOWNPOUR, I'M GOING TO LEAVE THE SUNROOF OPEN??? IS HE NUTS?? AND, WHY WOULD THE SUNROOF EXPLODE IF IT WERE SLIGHTLY OPEN? I THINK HE WAS TRYING TO BLAME ME AND HAVE ME FILE A CLAIM WITH MY INSURANCE COMPANY, SO HYUNDAI WOULD NOT HAVE TO TAKE RESPONSIBILITY! HE TOOK PHOTOS AND SENT THEM TO HYUNDAI AND SAID HE WILL LET ME KNOW WHAT THEY SAY ABOUT REPLACING IT!! ALSO, WHEN I ASKED FOR A LOANER CAR, HE TOLD ME HYUNDAI MAY NOT AUTHORIZE IT AND I WOULD BE STUCK PAYING FOR THE RENTAL!!! I DECIDED TO GOOGLE ?HYUNDAI SONATA SUNROOF EXPLOSIONS? AND FOUND THE ARTICLE: "[XXX] WAS STOPPING TO GET GAS FOR HIS 2012 HYUNDAI SONATA WHEN SUDDENLY, WITHOUT WARNING, HIS SUNROOF SHATTERED INTO PIECES.? ALSO IT STATED THERE IS/WAS A HYUNDAI RECALL #108. I HAVE HAD NO RECALL NOTICE TO DATE AND I'VE HAD MY SONATA SINCE JULY 20, 2013. IT HAS BEEN A PLEASURE DRIVING IT UNTIL YESTERDAY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Feb 6, 2014, crash
I WAS PARKING AT A RESTAURANT IN AN ANGLED PARKING SPACE NEAR A CONCRETE PLATFORM WHERE DUMPSTERS ARE KEPT. HALF WAY INTO THE SPACE, WHILE I WAS APPLYING THE BRAKE, MY CAR SURGED FORWARD VERY FAST AND SLAMMED INTO THE CONCRETE PLATFORM. I HAD THE BRAKE PEDAL TO THE FLOOR BUT THE CAR NEVER STOPPED. I WAS WEARING MY SEAT BELT AND WAS NOT INJURED BUT THERE WAS ALMOST $7,000 WORTH OF DAMAGE TO MY CAR. MY CAR WAS REPAIRED, BUT I AM UNDER CONTRACT OF A LEASE WITH THIS CAR AND HAVE TO CONTINUE TO DRIVE IT. I AM SO AFRAID THAT THIS WILL HAPPEN AGAIN THAT I WILL NEVER ALLOW FAMILY OR FRIENDS TO RIDE IN THIS CAR. *TR
Service brakes, Hydraulic, Engine, Feb 5, 2014
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, THE ENGINE RPMS INCREASED TO 6000 AS THE CONTACT REPEATEDLY APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600. UPDATED 3/28/14*CN UPDATED 04/22/14
Air bags, Jan 28, 2014, crash
I TOOK THE EXIT ON 605 NORTH AND STOP AT THE LIGHT TO TURN RIGHT BECAUSE THERE IS A NO TURN ON RED SIGN. AS THE LIGHT TURNED GREEN, I START THE VEHICLE TO TURN RIGHT THEN GOT HIT ON THE DRIVER SIDE UP TO THE FRONT END. THE OTHER VEHICLE RAN THE RED LIGHT AND HIS SPEED WAS ABOUT 45-50 MPH. MY CAR GOT HIT HARD AT THE FRONT AND TURNED 180 DEGREE, NONE OF THE AIRBAGS WAS DEPLOYED. AS A SAFETY CONCERN, I WOULD LIKE TO FILE A COMPLAINT AS I AM GONNA HAVE A BABY SOON THIS YEAR 2014. WHAT IF THAT ANOTHER ACCIDENT OCCUR AND THE BABY OR MY SPOUSE IN THE CAR WITH ME? *TR
Steering, Jan 20, 2014
DRIVING MY NEW 2013 HYUNDAI SONATA 2.0T, I KNOW THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRIC POWER STEERING (EPS) ON THE CAR. MY CAR JUST KEEPS WANDERING WHEN DRIVING OVER 45 MPH ON FREEWAY. IT WILL KEEP WANDERING TO THE LEFT AND TO THE RIGHT. IT REQUIRES CONSTANT CORRECTION TO KEEP MY CAR IN THE LANE AND THE STEERING WHEEL IS EXTREMELY SENSITIVE. WHEN THE CAR WANDERS TO THE LEFT, I WOULD TRY TO CORRECT IT BACK TO CENTER, BUT IT WON'T STAY STRAIGHT AND IT WANDERS TO THE RIGHT AFTER CORRECTION. DRIVING IN A STRAIGHT LINE IS NEAR IMPOSSIBLE. IT OFTEN GOES INTO THE OTHER LANE NEXT TO ME AND I HAVE ALMOST HIT THE CAR NEXT TO ME. IT IS SCARY AND VERY DANGEROUS. I HAVE TAKEN IT TO THE DEALER 3 TIMES AND THEY TELL ME THERE IS A SOFTWARE GLITCH, THEY KEEP SAYING IT IS FIXED BUT IT IS NOT. THEY HAVE PERFORMED SEVERAL ALIGNMENTS AND IT IS NOT THE ISSUE. IT IS SOMETHING WRONG WITH THE 2013 HYUNDAI SONATA'S STEERING THAT IS CONTROLLED BY THE CAR'S COMPUTER. PLEASE REQUEST HYUNDAI TO RECALL THE EPS SYSTEM AND SOFTWARE BEFORE MANY PEOPLE GET HURT FROM THIS. THANK YOU. *TR
Steering, Suspension, Jan 16, 2014
VEHICLE WANDERS BADLY ON HIGHWAY. VEHICLE WILL NOT HOLD A STRAIGHT LANE, SO IT IS VERY DIFFICULT TO KEEP THE CAR IN MY LANE. I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. *TR