2013 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,910 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Sonata model years with reports.
Of the 2013 reports, 93 involved a crash and 97 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerFeb 27, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Campaign 18V137000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Air bags, side/windowJul 24, 2012
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Campaign 12V352000 on NHTSA.gov
Representative owner complaints
1,910 reports, newest first.
Steering, Apr 8, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY VEER FROM LEFT TO RIGHT WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO DRIVING WHEN THERE WERE SEVERELY HIGH WINDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE CONTACT WOULD HAVE TO BECOME USED TO THE WAY THE VEHICLE OPERATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11 AND THE CURRENT MILEAGE WAS 461. *TR
Steering, Suspension, Apr 2, 2013
VEHICLE WANDERS DANGEROUSLY FROM SPEEDS OF 35 MPH TO 60MPH. I HAVE OTHER FRIENDS WITH SONATA HAVE SAME PROBLEMS. *TR
Visibility, Mar 26, 2013
I WAS DRIVING & HEARD SOMETHING FALLING DOWN ON MY BACK WINDOW - IT SOUNDED LIKE ICE FALLING DOWN FROM THE ROOF. I GET TO WORK & PARK IN A PARKING SPOT ONLY TO REALIZE THAT MY PANORAMIC SUNROOF HAS COMPLETELY SHATTERED! THE MIDDLE WAS CRACKED & STICKING UP & THE REST WAS SHATTERED IN A WEB EFFECT. WHEN I CLOSED THE DOOR THE WHOLE THING JUST FELL DOWN. LUCKILY I HAD THE INSIDE VISOR OF THE SUNROOF CLOSED SO IT DIDN'T GO INSIDE THE CAR. HOWEVER, WHAT WOULD HAVE HAPPENED IF IT WAS OPEN & I WAS DRIVING ON THE PARKWAY STILL?? I AM SURE I WOULD HAVE GOTTEN INTO AN ACCIDENT. I HAVEN'T EVEN HAD THIS CAR FOR A WHOLE YEAR YET. I BOUGHT IT ON JUNE 30, 2012, BRAND NEW. I AM VERY DISAPPOINTED & CONCERNED THAT THIS WILL HAPPEN AGAIN IN THE FUTURE. IT IS CURRENTLY BACK AT THE DEALER PENDING REPAIRS. *TR
Steering, Mar 26, 2013
WHILE DRIVING THE CARS STEERING TENDS TO OVERSTEER REQUIRING CONSTANT WHEEL ADJUSTMENT. THE FEEL IS SIMILAR TO THE WIND BLOWING THE CAR BACK AND FORTH ON THE HIGHWAY. IT CAN BE FELT AT LOWER SPEEDS BUT IS MORE PREVALENT AT HIGHER SPEEDS. I TOOK THE CAR TO THE DEALER ON 3/26/13 AND WAS TOLD ITS THE ELECTRONIC STEERING AND THAT IT IS OPERATING AS IT SHOULD. THEY TOLD ME IT,S DIFFERENT THE HYDRAULIC STEERING AND IT MAY TAKE SOME TIME TO GET USE TO IT. *TR
Power train, Mar 11, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER SHUTTING OFF THE VEHICLE USING THE PUSH-TO-START BUTTON, HE NOTICED THAT THE VEHICLE WAS ABLE TO SHUT DOWN WITHOUT BEING SECURED IN PARK. AS A RESULT, THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO STOP THE VEHICLE, AVOIDING AN INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS PERFORMING NORMALLY. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CURRENT MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE. *TR
Visibility, Mar 1, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF EXPLODED. THE SUNROOF WAS TILTED OPEN AND THE GLASS FROM THE EXPLOSION FELL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT AND PASSENGER WERE INJURED FROM THE GLASS. THE CONTACT HAD TO HAVE GLASS REMOVED FROM THEIR SCALP AND RIGHT EYE BROW. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE FAILURE OCCURRED BECAUSE OF A MIXTURE OF BAD GLASS. THE DEALER REPLACED THE SUNROOF GLASS ASSEMBLY. THE FAILURE MILEAGE WAS 2,896 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 05/08/13*LJ UPDATED 05/21/2013 *JS
Steering, Feb 26, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL FELT LOOSE. THE STEERING PROGRESSIVELY BECAME VERY SENSITIVE AND DIFFICULT TO KEEP STRAIGHT. THE VEHICLE HAD NOT BEEN EXAMINED BY A MECHANIC. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 200.
Steering, Feb 24, 2013
AT HIGHWAY SPEEDS, THE VEHICLE WANDERS LEFT AND RIGHT, SIMILAR TO ALTERNATING CROSS WINDS. MAINTAINING A STRAIGHT TRACK IS DIFFICULT AND REQUIRES CONSTANT ATTENTION AND CORRECTION. VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, POSING PUBLIC SAFETY HAZARD. VEHICLE IS ALSO UNABLE TO TRACK SMOOTHLY AROUND CURVES, AGAIN REQUIRING CONSTANT CORRECTION. VEHICLE HAS BEEN BROUGHT TO THREE DIFFERENT HYUNDAI DEALERSHIPS FOR RESOLUTION. HYUNDAI DEALERSHIPS DENY THERE IS PROBLEM. *TR
Steering, Suspension, Feb 20, 2013
VEHICLE DRIFTS LEFT AND RIGHT AT INTERSTATE HIGHWAY SPEEDS, REQUIRING CONSTANT ATTENTION AND CORRECTION BY THE DRIVER, WHICH IS DISTRACTING AND CONTRIBUTES TO DRIVER FATIGUE. UNABLE TO TRACK SMOOTHLY AROUND CURVES. SIMILAR TO ALTERNATING CROSS WINDS, EVEN WHEN THERE ARE NONE. SITUATION VERY AGGRAVATING IN ACTUAL CROSS WINDS. ANY POLICE OFFICER WOULD BE JUSTIFIED IN ISSUING A TICKET FOR "WEAVING". DEALER TECHNICIAN DROVE THE CAR AND ACKNOWLEDGED THAT THIS IS A NEGATIVE CHARACTERISTIC OF ELECTRICAL STEERING AND NOTHING TO BE DONE FOR IT. HE SUPPOSEDLY CHANGED SOME SETTING FROM "HARD" TO "SOFT', BUT THAT HAD NO EFFECT AFTER I LEFT THE DEALER, MAYBE EVEN BEING WORSE. I COMPLAINED TO HYUNDAI ON THEIR WEBSITE, WITH NO RESPONSE TO DATE. I AM A PROFESSIONAL ENGINEER (MOSTLY AVIATION) AND SUSPECT THAT SOME DAMPING NEEDS TO BE APPLIED TO THE STEERING SYSTEM. AT THIS TIME, I AM NOTICING THAT ABOUT HALF OF THE 2013 SONATA COMPLAINTS CONCERN THE STEERING SYSTEM. NHTSA SHOULD TAKE ACTION BEFORE ACCIDENTS BEGIN OCCURRING DUE TO THIS OBVIOUS SAFETY DEFECT. *TR UPDATED 05/23/13 UPDATED 09/10/13*LJ UPDATED 01/02/14
Vehicle speed control, Service brakes, Feb 1, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED AND ALL ATTEMPTS TO DECELERATE FAILED. IN ADDITION, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES FOR THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 800. UPDATED 3/20/13 *CN THE CONSUMERS HANDWRITING WAS ILLEGIBLE.
Other or unspecified, Jan 25, 2013
THERE IS AN ONGOING STEERING PROBLEM WHERE THE CAR DRIFTS DANGEROUSLY TO THE RIGHT. I NOTICED IT WITHIN THE FIRST FEW DAYS OF THE CAR PURCHASE. I BROUGHT IT TO THE DEALER AND WAS TOLD, THIS IS WITHIN "SPECS." THE DISTRICT SERVICE MANAGER REFUSED TO RIDE IN THE CAR WHILE I DROVE IT TO DEMONSTRATE THE ISSUE. *TR
Visibility, Structure, Jan 14, 2013
THIS COMPLAINT ON A BRAND NEW 2013 SONATA, IS ABOUT SEVERE INTERIOR WINDSHIELD DISTRACTION CAUSED BY THE REFLECTION OF THE INTERIOR DASH ONTO THE FRONT, DRIVERS WINDSHIELD. THE REFLECTION OF THE INTERIOR ON THE WINDSHIELD IS SO SEVERE THAT IT IMPAIRS SAFE DRIVING. DURING DAYLIGHT DRIVING, EVERYTHING THAT IS LOCATED ON THE TOP OF THE INTERIOR DASHBOARD VIVIDLY REFLECTS ONTO THE INTERIOR WINDSHIELD. DESIGN EFFECTS, SPEAKERS, STEERING WHEEL AND EVEN THE DRIVERS HANDS WITH FINGERNAILS ON THE WINDSHIELD. EVENING DRIVING THE REFLECTION IS ALSO EXTREMELY IMPAIRED VIA DISTRACTION, FOR EXAMPLE THE ODOMETER REFLECTS ABOVE THE INTERIOR DRIVERS WINDOW, ABOVE THE MIRROR AND ITS IN FULL COLOR! ON A TEST DRIVE, AFTER MY COMPLAINT, THE DEALER ACKNOWLEDGED THIS PROBLEM AND SUGGESTED THAT IT MAYBE FROM CLEANING FLUID USED DURING THE DETAILING PROCESS AND HAD THE CAR RE-DETAILED, HOWEVER THIS DID NOT RECTIFY THE PROBLEM. I HAVE DIRECTLY NOTIFIED HYUNDAI BUT HAVE NOT HEARD BACK FROM THEM. I BELIEVE THIS A SAFETY HAZARD AND THERE IS A DANGEROUS FLAW IN THE CONSTRUCTION OF THE GLASS IN THIS CAR.
Other or unspecified, Jan 14, 2013
ON 6 OCCASIONS THE TPMS WARNING LIGHT HAS COME ON, ALL AT SPEEDS 75-80, ALL AFTER DRIVING ABOUT 2 HOURS. (TRIPS TO LA, TUCSON). THE TIRE PRESSURE CHECKED OUT OK WHEN I STOPPED EACH TIME. I BROUGHT THE CAR TO THE DEALER 4 TIMES, BUT EACH TIME THEY COULD NOT FIND A TROUBLE CODE. THE HYUNDAI BLUELINK DIAGNOSTIC SYSTEM HAS INDICATED A TROUBLE CONDITION SINCE THE BEGINNING, AND STILL INDICATES A TROUBLE CONDITION EVEN THOUGH THE DEALER HAS INDICATED IT HAS BEEN RESET ON MORE THAN ONE OCCASION, AND WAS RESET AGAIN BY HYUNDAI USA ON 1/2/13. THE TPMS DOES NOT COME ON WHEN THE TIRES ARE COLD, AS ONE WOULD EXPECT. THE DEALER INDICATED THEY CAN NOT DUPLICATE THE PROBLEM, AND THE CAR SHOWS NO TROUBLE CODES. I HAVE CONTACTED HYUNDAI USA AND THEY INDICATE THERE IS NOTHING THEY CAN DO. BECAUSE OF ALL THE FALSE WARNINGS, I AM CONCERNED THAT I WILL NOT KNOW IF THERE IS A TRUE PROBLEM WITH MY TIRES OR JUST ANOTHER FALSE WARNING FROM THE TIRE PRESSURE MONITORING SYSTEM.
Steering, Jan 13, 2013
THE DAY AFTER I PURCHASED THE VEHICLE I DROVE IT ON THE FREEWAY AT 65 MPH FOR A DISTANCE OF 40 MILES. I NOTICED THAT IN ORDER TO KEEP THE VEHICLE WITHIN THE FREEWAY LANES I WAS CONSTANTLY ADJUSTING THE STEERING. IF I DID NOT ADJUST THE STEERING CONSTANTLY I WOULD DRIFT INTO ANOTHER LANE. AFTER ABOUT 40 MINUTES OF DRIVING I WAS FRUSTRATED AND EXHAUSTED FROM THE EFFORTS TO KEEP THE VEHICLE IN THE SAME LANE. I TOOK IT INTO THE DEALER AND THE SERVICE MANAGER ACKNOWLEDGED THAT THERE WAS DEFINITELY A PROBLEM WITH THE STEERING BUT THERE WAS NOTHING THAT HE COULD DO TO CORRECT THE PROBLEM. HE INDICATED THAT THIS WAS AN ELECTRIC STEERING SYSTEM AND THAT THIS WAS NORMAL FOR THIS CAR. I CALLED THE CORPORATE OFFICES OF THE HYUNDAI CORPORATION AND SPOKE WITH ONE OF THEIR CONSULTANTS AND THEY ALSO CONFIRMED THAT THIS WAS NORMAL FOR THIS VEHICLE AND THAT THEY HAD NO PLANS TO CORRECT THE PROBLEM. *TR
Exterior lighting, Seat belts, Jan 11, 2013
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE SEAT BELT WARNING AND THE TURNING SIGNAL CHIME WAS COMPLETELY INAUDIBLE. THE CONTACT STATED THAT HE BELIEVED IT WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70. UPDATED 2/25/13 *CN
Steering, Jan 11, 2013
WHILE DRIVING STRAIGHT DOWN THE INTERSTATE WHICH IS FLAT AND STRAIGHT MY 2013 HYUNDAI SONATA WANDERS LEFT AND RIGHT. WHEN SMALL CORRECTIONS ARE MADE, I CAN FEEL THE STEERING STICKING. WHEN IT RELEASES WITH A LITTLE PRESSURE, IT CAUSES A JERKY MOVEMENT IN THE DIRECTION OF THE CORRECTION. IT IS A CONSTANT BATTLE TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE DOWN THE ROAD. *TR
Steering, Jan 10, 2013
I JUST BOUGHT A NEW 2013 SONATA HYUNDAI AND HAVE HAD IT IN THE DEALER 2 TIMES FOR STEERING PROBLEMS. THEY ALWAYS DO SOMETHING BUT THE PROBLEM IS STILL THERE. WHEN DRIVING THE CAR WONDERS AND I GET EXHAUSTED DRIVING IT ALSO I'M HANDICAPPED PARALYZED ON THE LEFT SIDE SO I DRIVE WITH ONE ARM. HAD I KNOWN OF THIS STEERING DEFECT I WOULD NOT HAVE BOUGHT THE CAR JUST LEFT CAR FOR THE THIRD TIME FOR 2 DAYS SO THEY COULD CHECK IT OUT REAL GOOD AND NOW ITS WORSE, I TOLD THEM I WAS AFRAID TO DRIVE IT SO THEY SENT A TOW TRUCK TO TAKE IT BACK TO THE DEALER, IF THEIR WAS A WAY TO GET OUT OF MY CONTRACT AND GIVE THEM BACK THERE CAR I WOULD DO IT IN A MINUTE THANK YOU *TR
Structure, Jan 10, 2013
THE PLASTIC TABS ON THE LEFT SIDE BUMPER COVER (SO CALLED BUMPER) BROKE COMPLETELY OFF WHEN IT APPEARS THAT THE L- SHAPED LIP OF THE PLASTIC SHIELD UNDER THE CAR RUB UP AGAINST A PARKING CURVE. THE BOTTOM OF THE BUMPER OR THE SHIELD UNDERNEATH THE CAR WAS NOT SCRATCHED TO INDICATE THAT THE CAR DRAGGED ON THE CURVE. THE DEALER STATED THE L-SHAPED LIP OF THE SHIELD RUBBED UPON THE CURVE AND LIFTED THE BUMPER CAUSING THE TABS ON THE LEFT SIDE OF THE BUMPER TO BREAK OFF. THE CAR WILL NEED A NEW PAINTED BUMPER INSTALLED TO REPAIR THIS PROBLEM AS THE PLASTIC TABS ARE MOLDED TO THE BUMPER COVER. I HAVE NEVER HAD A VEHICLE THAT WOULD DO ANY DAMAGE IF THE CAR SHIELD SCRAPED A PARKING CURVE. I HAVE NEVER SEEN A TOY BATTERY OPERATED CAR BREAK LIKE THIS IF IT HIT OR SCRAPED AN OBJECT. IT APPEARS IF I RAN OVER A BOTTLE, PIECE OF WOOD, GRAVEL, ETC.,IN THE ROAD AND IT HIT THIS SHIELD, IF COULD BREAK THIS BUMPER COVER. I DID NOT PAY OVER $30,000 FOR A TOY? THE SHIELD (SHOULD BE OTHER THAN BENDABLE PLASTIC) UNDER THIS VEHICLE NEEDS TO BE BOLTED TO THE FRAME OF THE CAR AND NOT THE BUMPER COVER. WHEN I PUSHED THE SHIELD UNDER THE CAR, THE WHOLE BUMPER COVER LIFTS UP! THIS IS NOT A VEHICLE THAT SHOULD BE ON THE ROADS AND HIGHWAYS. IT IS A SAFETY HAZARD! THIS CAR WILL NOT MEET THE 0 MILES PER HOURS TEST IN A CRASH UNDER ANY FEDERAL REGULATIONS SAFETY TESTS. HOW COULD THE MANUFACTURER BE ALLOWED TO PUT THIS CAR ON THE MARKET? I WOULD LIKE TO DISCUSS THIS MATTER FURTHER AND, ALSO, WOULD LIKE FOR NHTSA TO HAVE A REPRESENTATIVE INSPECT THIS CAR. BECAUSE IT IS SO FRAGILE, I AM SORT OF AFRAID TO DRIVE IT!. *TR
Suspension, Dec 29, 2012
I JUST PURCHASED A 2013 HYUNDAI SONATA. THE CAR TENDS TO WANDER ON THE HIGHWAY MOSTLY LEFT BUT SOMETIMES RIGHT. IT WILL NOT STAY STRAIGHT. I HAVE ALREADY BROUGHT IT BACK TO THE DEALER TWICE AND THEY TELL ME THAT IT IS WITHIN SPEC. AT FIRST THEY TRIED TO TELL ME THAT IT WAS BECAUSE I WAS NOT USED TO ELECTRIC STEERING. THIS IS NOT THE CASE. I HAVE TEST DRIVEN OTHER VEHICLES WITH THIS TYPE OF STEERING THAT DO NOT EXHIBIT WANDERING ON THE HIGHWAY. I FOUND OUT BELATEDLY THAT THIS PROBLEM WAS MUCH WORSE IN THE 2011 AND 2012 MODEL YEARS AND THAT THEY IMPLEMENTED A FIX. WELL THE FIX DOESN'T WORK. IN ADDITION WHEN ACCELERATING FROM A SLOW SPEED THE CAR WILL PULL LEFT. THE DEALER HAS REFERRED ME TO HYUNDAI CORPORATE WHERE I HAVE OPENED A CASE NUMBER. THEY NOW TELL ME THAT THERE IS NOTHING THEY CAN DO SINCE THE DEALER SAYS IT IS OPERATING IN SPEC. *TR
Vehicle speed control, Dec 18, 2012
TL* HE CONTACT OWNS A 2013 HYUNDAI SONATA GLS. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, THE VEHICLE WOULD CONTINUE ACCELERATING, AS IF THE CONTACT WAS STILL DEPRESSING THE ACCELERATOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT WAS UNABLE TO PROVIDE ANY ASSISTANCE TO THE CONTACT DUE TO THE FAILURE NOT BEING ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,950.
Steering, Electronic stability control (ESC), Dec 1, 2012
WHEN DRIVING THE VEHICLE CONSTANTLY MOVES EITHER TO THE RIGHT OR LEFT. THERE IS NOT GOING STRAIGHT. I HAVE TAKEN TO THE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THEY TOOK IT FOR A ROAD TEST AND DID NOT NOTICE ANYTHING. THERE IS CLEARLY AN ISSUE HERE WITH THIS VEHICLE AS THERE ARE MANY OTHER COMMENTS RELATING TO THIS ISSUE. PLEASE HAVE THIS ISSUED ADDRESSED AS WE SHOULD NOT BE DEALING WITH SOMETHING LIKE THIS WHEN WE ARE SPENDING A LOT OF MONEY FOR A BRAND NEW VEHICLE. THIS IS POOR SERVICE HYUNDAI... *TR
Power train, Nov 15, 2012
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE HAD A PUSH BUTTON TO START THE ENGINE AND ALLOWED THE CONTACT TO SHUT THE VEHICLE OFF WHILE THE VEHICLE WAS NOT IN DRIVE. THE CONTACT ENTERED THE VEHICLE AND APPLIED THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THE VEHICLE SHOULD HAVE HAD A SAFETY FEATURE THAT WOULD NOT ALLOW YOU TO SHUT THE ENGINE OFF UNLESS THE GEAR WAS IN PARK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3. UPDATED 12/05/12 *BF
Vehicle speed control, Nov 13, 2012
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE TRAVELING IN CRUISE MODE AT A SET POSITION AT 55 MPH, HE FELT A MILD ACCELERATION AND NOTICED THE SPEEDOMETER MOVED FROM 55 MPH TO 58 MPH. ON OCTOBER 20, 2012, WHILE THE VEHICLE WAS IN CRUISE MODE AT 48 MPH, THE CONSUMER SAFELY STOPPED AT A RED LIGHT. WITH THE VEHICLE STILL IN CRUISE MODE, BUT NOT SET, HE TURNED LEFT AND SLOWLY ACCELERATED TO APPROXIMATELY 45 MPH. SUDDENLY, HE FELT THE VEHICLE ACCELERATE; AS HE LOOKED AT THE SPEEDOMETER, IT MOVED RAPIDLY FROM 45 MPH TO 55 MPH BEFORE HE HIT THE PARK BRAKE. ON OCTOBER 31 ,2012 THE CONSUMER EXPERIENCED SUDDEN ACCELERATION FOR THE THIRD TIME.
Steering, Nov 5, 2012
WHEN DRIVING AT HIGHWAY SPEEDS, CAR DRIFTS EITHER LEFT OR RIGHT. THE CAR NEVER STAYS ON COURSE. WHEN IT DRIFTS LEFT AND YOU TRY TO CORRECT IT, IT GOES RIGHT, WHICH REQUIRES CORRECTING AGAIN. IT IS A CONSTANT BATTLE ON THE ROAD, AND AT LEAST 4 DIFFERENT TIMES, WE HAVE ALMOST BEEN IN A ACCIDENT WITH ANOTHER CAR DO TO THIS. THE CAR EITHER GOES LEFT OR RIGHT, NEVER GOES STRAIGHT. I TRY MY BEST TO HOLD IT STRAIGHT BY HOLDING THE STEERING WHEEL FIRM TO TEST IT, BUT IT DOES NOT MATTER. THIS ISSUE SERIOUSLY SCARES US. WE ACTUALLY JUST KEEP THE VEHICLE PARKED MOST OF THE TIME, AND DRIVE OUR OLDER VEHICLE. OUR HYUNDAI ON HAS ABOUT 7K ON THE ODOMETER. WHEN I HOLD THE STEERING WHEEL STRAIGHT, I CAN COUNT TO 6 SECONDS BEFORE THE CAR IS ALMOST COMPLETELY IN ANOTHER LANE. ONE TIME, I COUNTED TO 7 AND THE CAR WAS COMPLETELY OFF THE ROAD ON THE EMERGENCY LANE. HYUNDAI NEEDS TO FIX THIS. THIS IS SERIOUSLY A VERY BAD ACCIDENT WAITING TO HAPPEN. WHEN WE TOOK IT TO THE DEALER, THEY SAID ITS BECAUSE IT HAS ELECTRIC STEERING AND TOLD US WE SHOULD NOT HAVE BOUGHT THE CAR IF WE DIDN'T LIKE HOW IT DRIVES AND THEN SENT US ON OUR WAY. I JUST HOPE MORE PEOPLE WITH THIS PROBLEM COME FORWARD AND VOICE THEIR ISSUE SO HYUNDAI WILL ACTUALLY ADDRESS IT. ITS FUNNY HOW HYUNDAI SAYS THAT IT IS WHAT IT IS, WHEN THIS IS THE SAME THING HYUNDAI HAD A MAJOR RECALL ON PREVIOUS MODEL YEAR SONATAS W/ 18" WHEELS, WHICH OURS HAS. *TR
Steering, Oct 31, 2012
TL* THE CONTACT OWNS A 2013 HYUNDAI SONTATA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH THE VEHICLE VEERS TO THE LEFT. WHILE TRYING TO CORRECT THE TRAJECTORY THE VEHICLE THEN VEERS TO THE OPPOSITE SIDE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 6,000.