2014 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 747 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Sonata model years with reports.
Of the 2014 reports, 29 involved a crash and 40 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Representative owner complaints: other or unspecified
81 reports, newest first. Show all
Other or unspecified, Engine, Sep 24, 2020
IN PARK AFTER CAR HAS SAT OVER NIGHT OR FOR 24 OR MORE HOURS, THE CAR WILL START BUT WILL NOT MOVE INTO GEAR THE CAR HAS LESS THAN 50,000 MILES ON IT I HAVE HAD REGULAR OIL CHANGES. I AM AFRAID TO GO VERY FAR FOR FEAR I WON'T BE ABLE TO START THE CAR AND GET HOME. MY DRIVEWAY IS GRAVEL AND A LITTLE BIT OF AN INCLINE. TODAY WAS THE 3RD TIME IN THIS WEEK.
Electrical system, Other or unspecified, Service brakes, Sep 1, 2020
WHILE DRIVING MY SONATA AN ERROR APPEARED ON MY DASHBOARD STATING 'HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. CHECK BRAKES." WHEN THIS OCCURS THE GAS PEDAL GOES TO THE FLOOR AND THE BRAKES GRINDS MY TIRES. U CAN HEAR A LOUD CHIMING LIKE SOUND COMING FROM THE CAR. I'M READING THIS ISSUE WITH A NUMBER OF SONATA HYBRID.
Other or unspecified, May 19, 2020
I WAS IN MOTION ON A HIGHWAY DOING AND ALL OF A SUDDEN A HYBRID SYSTEM WARNING MESSAGE DISPLAYED READING STOP HYBRID VEHICLE CHECK BRAKE AND GREEN READY LIGHT WAS FLASHING. ATTEMPTING TO PUSH BRAKE PEDALS UNABLE TO INITIALLY STOP BUT THEN CAME TO A SCREECHING HOLT. GRINDING NOISE FROM FRONT BRAKES. VIBRATING SOUND FROM BRAKE LINE .PROBLEM IS PERSISTENT BELIEVE IT MAY BE THE HYDRAULIC POWER UNIT. *TR
Other or unspecified, Mar 25, 2020, crash
WHEN BRAKING AND TURNING, IN FORWARD OR REVERSE, ENGINE INTERMITTENTLY REVS AND PROPELS CAR. THROWING IT INTO PARK SOMEWHAT SLOWS IT DOWN, BUT I HAVE HIT A CAR I REVERSE, AND ALMOST RAN INTO A BUILDING TWO WEEKS AGO - STOPPED BY HEAVY SHRUBS LEAVING THE WHOLE FRONT END WRECKED. MECHANIC AND HYUNDAI HAVE NOT BEEN ABLE TO REPLICATE, BUT IT HAPPENS ONLY INTERMITTENTLY, MAYBE 6 TIMES IN TWO YEARS. IN PARKING LOTS, DRIVEWAY OR DRIVE THROUGH FOOD WINDOW. *LN*JB
Other or unspecified, Feb 21, 2020
SUN ROOF SHATTERED WHILE DRIVING. NOTHING HIT THE SUNROOF TO CAUSE THIS.
Electrical system, Other or unspecified, Engine, Jan 24, 2020
I WAS ON THE INTERSTATE DURING TORRENTIAL DOWNPOUR, MY CAR'S CHECK ENGINE LIGHT STARTED FLASHING AND I COULDN'T ACCELERATE ABOVE 2,000 RPM OR GO OVER 60 MPH. IT WAS VERY DANGEROUS. I TOOK THE CAR TO THE DEALERSHIP TO BE REPAIRED. AFTER 3 DAYS I PICKED THE CAR UP, AND THEY SAID THEY REPLACED THE KNOCK SENSOR AND THE CAR WAS FIXED. SINCE THEN THIS HAS HAPPENED 3 MORE TIMES. CAR IS CURRENTLY IN THE SHOP. I STARTED RESEARCHING ON MY OWN, AND I READ THAT THE KNOCK SENSOR WAS AN UPDATE HYUNDAI ADDED AFTER THE RECALL OF THE ENGINES IN THESE CARS. THIS KNOCK SENSOR IS ACTUALLY PROTECTING MY CAR (AND ME) BY PUTTING IT IN 'LIMP MODE' BECAUSE IT SENSES SOMETHING DANGEROUS IN THE ENGINE. I HAVE CONTACTED HYUNDAI CONSUMER AFFAIRS TO INFORM THEM I AM AFRAID TO DRIVE THE CAR BECAUSE THIS HAS HAPPENED SO MANY TIMES AND CLEARLY IS'T FIXED, AND I'M SURE IT HAS TO DO WITH THE RECALLS THEY HAVE AND ENGINE FIRES. THEY'VE DONE NOTHING. LAST TIME I WENT TO GET THE CAR THE MANAGER AT THE DEALERSHIP SAID THAT MANY PEOPLE WERE HAVING ISSUES, BUT HYUNDAI DOESN'T ALLOW THEM TO ACTUALLY FIX THE PROBLEM. THEY HAVE TO DO WORK-AROUND FIXES INSTEAD OF THE ACTUAL REPAIRS NEEDED. THE MANGER SAID HE PREDICTS THAT "THERE WILL BE A CLASS ACTION LAWSUIT BECAUSE OF HYUNDAI NOT DOING ANYTHING TO ACTUALLY FIX THIS ENGINE ISSUE". I DON'T KNOW WHO TO TURN TO, BUT I' AM AFRAID TO DRIVE THE CAR. I DON'T WANT TO BE DRIVING DOWN THE ROAD AND THE ENGINE CATCH FIRE. I'M CURRENTLY PREGNANT AND IT HAS BEEN VERY STRESSFUL DEALING WITH THIS ISSUE. I FEAR THE DEALERSHIP WILL DISABLE THE KNOCK SENSOR SO THAT IT STOPS PUTTING THE ENGINE ON LIMP MODE AND THEN I WILL HAVE A FIRE. I ALSO FEAR THAT THE KNOCK SENSOR MAY NOT WORK CORRECTLY NEXT TIME AND THE ENGINE MAY CATCH FIRE. I NEED THE ENGINE FIXED. I HOPE BY SUBMITTING THIS COMPLAINT IT WILL HELP GET THIS ENGINE PROBLEM SOLVED FOR ME AND CONSUMERS.
Electrical system, Other or unspecified, Engine, Jan 4, 2020
THE (MIL) MALFUNCTION INDICATOR LIGHT CAME ON AND MY CAR JUST SUDDENLY STOPPED RUNNING WHEN I PULLED UP TO A STOP SIGN, WHEN I BRAKED FOR STOP SIGN TO MAKE A LEFT TURN,WHILE DRIVING, LEAVING WALMART SHOPPING CENTER. I CHECKED THE NHTSA WEBSITE AND FOUND THAT THE (MIL)MALFUNCTION INDICATOR LIGHT IS UNDER INVESTIGATION
Other or unspecified, Dec 23, 2019
THE AC ACTUATOR BLENDER DOOR KEEPS GETTING STUCK AND CAUSES KNOCKING IN MY DASH BOARD EVERY TIME I TURN ON CAR. IT MAKES THE NOISE FOR FEW MINUTES AND THEN STOPS.
Vehicle speed control, Other or unspecified, Engine, Nov 21, 2019
ENGINE LIGHT CAME ON NOT LONG AFTER THE OIL LIGHT CAME ON CHECKED MY OIL AND FOUND METAL FLAKES ON THE DIPSTICK CAR DIED STILL ROLLS OVER MAKES A LOUD NOISE WHEN ACCELERATING AND DOESN'T WANT TO ACCELERATE
Electrical system, Other or unspecified, Service brakes, Nov 16, 2019
DRIVING IN LIGHT RAIN ON NORMAL PAVEMENT ST LOUIS COUNTY. APPROACHED STOP SIGN AT END OF STEEP HILL. APPLIED BRAKES LIGHTLY AND WELL IN ADVANCE BUT CAR WAS NOT STOPPING. REALIZED THAT ENGINE HAD STOPPED SO NOTHING WAS WORKING. CAR BEGAN SHAKING VIOLENTLY AS IF BRAKES WERE TRYING TO GRAB. FINALLY CAME TO A STOP IN THE MIDDLE OF INTERSECTION - FORTUNATELY NOBODY WAS IN FRONT OF US ARE ATTEMPTING TO CROSS INTERSECTION IN OTHER DIRECTION. CAR WAS COMPLETELY DEAD. TRIED TO RESTART BUT NOTHING. HAD TO MOVE CAR SO TRIED TO START AGAIN - STARTER DID NOT CRANK AT ALL, BUT SUDDENLY ENGINE WAS RUNNING AS IF IT HAD NEVER STOPPED AND ALL POWER WAS RESTORED. DROVE IMMEDIATELY TO DEALER THINKING IT WAS SOMETHING TO DO WITH ENGINE RECALL. WAS ABLE TO GET TO THE DEALERSHIP ABOUT 5 MILES AWAY WITH NO INCIDENT. AFTER 3 DAYS OF BEING AT DEALER WE WERE TOLD THAT SOMETHING IN THE BRAKE FLUID "MODULE" HAD BROKEN LOSE AND BRAKE FLUID LEAKED INTO WIRE HARNESS CAUSING EXTREME CORROSION. THEY BELIEVE THE ENGINE NEVER ACTUALLY STOPPED RUNNING, BUT RATHER THE ELECTRICAL SIGNAL WAS MOMENTARILY INTERRUPTED DUE TO THE CORROSION. IT WAS GOING TO BE A $5000 FIX. WE DID NOT HAVE CAR REPAIRED. DEALERSHIP SAID THEY WOULD SEND IT TO AUCTION. THIS CAR MUST TO BE PULLED OFF THE ROAD AS IT IS A HAZARD TO ANYONE WHO PURCHASES IT, EVEN "AS IS". REPORTED TO CONSUMER AFFAIRS AT HYUNDAI ON 11/6/19. SPOKE TO A REPRESENTATIVE 11/14/19 AND WAS TOLD CAR WOULD BE TAKEN OUT OF SERVICE. I AM REPORTING HERE TO INSURE THAT IT IS INDEED TAKEN OUT OF SERVICE. WE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. WIFE DRIVES ABOUT 35 MILES PER DAY AND IT COULD HAVE EASILY HAPPENED WHILE SHE WAS DRIVING TO WORK.
Vehicle speed control, Other or unspecified, Service brakes, Apr 28, 2019
2014 HYUNDAI SONATA WAS DROPPED OFF TO NEARBY HYUNDAI DEALERSHIP FOR SCHEDULED RECALL APPOINTMENT CAMPAIGNS 180, 953, 160, 162, AND 946 ON 04/24/2019. DEALERSHIP COMMUNICATED TO ME ALL RECALL INSPECTIONS WERE MADE, AND NO FURTHER REPAIRS OR REPLACEMENTS TO THE CAR WAS NEEDED AT APPROXIMATELY 11:30AM ON 04/24/2019. CAR WAS THEN PICKED UP THROUGH THE SALES DEPARTMENT AT MY EARLIEST CONVENIENCE ON 04/25/2019 AT APPROXIMATELY 7:00PM. AFTER DRIVING 9 MILES ON A 55MPH STREET, MY CAR LOST IMMEDIATE ACCELERATION/POWER CAUSING THE SPEED TO REDUCE WITHOUT WARNING, AND WITHOUT BRAKE LIGHTS ACTIVATED (WITNESS TO THIS IS THE INDIVIDUAL WHO DROVE ME TO THE DEALERSHIP TO PICK UP THE CAR, AND WAS CURRENTLY DRIVING BEHIND ME AT THE TIME OF THE INCIDENT). AFTER IMMEDIATE LOSS OF ACCELERATION/POWER (THE CAR WAS MOVING AT 55MPH), THE CHECK ENGINE LIGHT BEGAN BLINKING. THE CAR WAS IMMEDIATELY MOVED OFF THE ROAD, AND A BURNING SMELL WAS DETECTED AFTER REMOVING MYSELF FROM THE VEHICLE. AS THE SERVICE DEPARTMENT WAS UNAVAILABLE, THE SALES DEPARTMENT FROM WHO GAVE ME MY CAR WE'RE UNABLE TO PROPERLY ASSIST ME WITH RECEIVING A TOW BACK TO THE DEALERSHIP, AND PROVIDE ME WITH A LOANER CAR FOR THE CARS INABILITY TO BE DRIVEN. AT APPROXIMATELY 8:50PM, A TOW ARRIVED TO TAKE THE VEHICLE BACK TO HYUNDAI'S DEALERSHIP IN WHICH THE RECALL INSPECTIONS AND CAMPAIGNS WERE PERFORMED. DEALERSHIP APPROVED A RENTAL FOR THE FOLLOWING DAY, YET UNAVAILABLE/UNABLE TO BE APPROVED UNTIL THE SERVICE DEPARTMENT RE-OPENED. CURRENTLY, THE DEALERSHIP HAS ME IN A RENTAL CAR THROUGH ENTERPRISE, COVERING THE COST EXCEPT FOR $1.00 A DAY (WHICH IS TO BE PAID BY ME). MORE SO, AS THIS IS NOT MY CAR, AN ADDITIONAL COVERAGE CHARGE OF $9.00 PER DAY WAS REQUIRED TO INSURE ME COVERAGE IN THE EVENT THE RENTAL IS INVOLVED IN AN UNEXPECTED ACCIDENT. AS OF 04/28/2019, I AM WAITING TO HEAR AN UPDATE FROM THE DEALERSHIP ABOUT MY CAR.
Air bags, Other or unspecified, Apr 10, 2019
I JUST BOUGHT THIS CAR ABOUT 2 MONTHS AGO, I'M QUITE SURPRISED TO SEE A AIR BAG LIGHT ON A CAR THAT HAD LESS THEN 100,000 MILES FROM THE DEALERSHIP THAT WAS CERTIFIED PREOWNED.
Other or unspecified, Mar 10, 2019
CABIN AIR FILTER DESIGN FLAW ALLOWS ALLEGED RODENT INFESTATION TO RENDER SAID FILTER INEFFECTIVE AND CAUSES PUNGENT, ;OFFENSIVE ODOR TO PERMEATE CABIN; OWNER ALLEGES DESIGN FLAW, IE: FAILURE TO PROTECT FILTER WITH SCREEN/SUFFICIENT DEVICE TO PROHIBIT ALLEGED RODENT INVASION. OWNER RETAINED FAILED FILTER AS EVIDENTIARY.
Seat belts, Other or unspecified, Engine, Oct 14, 2018
AS I WAS DRIVING ON THE ROAD MADE A RIGHT TURN IT SOUND LIKE SOMETHING POP SO WHEN I PUT MY CAR IN REVERSE OR DRIVE IT MAKES A LOUD SOUND PLUS IT WOULDNT MOVE BUT WHEN I PUT IT IN PARK IT MOVED LIKE IT WAS IN NEUTRAL...
Other or unspecified, Jul 26, 2018
I WENT INTO THE DEALERSHIP TO HAVE MY ENGINE RECALL REPLACED. MY CAR WOULD NOT START THE FOLLOWING DAY I GOT MY CAR BACK AFTER THE REPAIRS. THE ENGINE CAUSED MY STARTER TO GO OUT. THE DEALERSHIP WOULD NOT HONOR FIXING IT SO I HAD TO PAY FOR THOSE CHARGES WHICH I THINK SHOULD HAVE BEEN FIXED BY HYUNDAI INTERSTATE.
Electrical system, Other or unspecified, Jul 8, 2018
WHEN I STOPPED MY CAR AND PUT IN PARK I TURNED THE KEY IN THE IGNITION TO THE LOCK/OFF POSITION BUT THE KEY WOULD NOT TURN TO LOCK/OFF GO IN THE OFF POSITION. SO, THE KEY WAS STUCK IN THE IGNITION. I TURNED THE CAR ON AND SHIFTED TO DRIVE THAN BACK TO PARK AND TURNED THE CAR OFF TO REMOVE THE KEY HOWEVER IT WAS STILL STUCK. I DID THIS SEVERAL TIMES BECAUSE I HAD THE SAME PROBLEM TWO WEEK PRIOR AND THIS METHOD WORKED. I WAS BY A LOCKSMITH THAT I COULD WAS TO UNHOOK THE BATTERY UNTIL I COULD TAKE IT TO THE DEALERSHIP.
Suspension, Other or unspecified, Engine, Oct 26, 2017
I AM HAVING AN ISSUE WITH THE PANORAMIC SUNROOF. I HAS LOUD RATTLE SOUND AS HELL. I HAVE CONTACTED SEVERAL TIMES BEFORE MY WARRANTY EXPIRES BUT THEY REFUSED TO FIX IT
Structure, Other or unspecified, Sep 14, 2017
I HAVE A 2014 HYUNDAI SONATA. THE PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING. AFTER TRYING TO FIND A REPAIR SHOP I SEEN THAT IT IS ACTUALLY HAPPENING TO ALL MODELS WITH THE PANORAMIC ROOF FROM HYUNDAI. IS ANYONE ELSE AWARE OF THIS? WHAT WILL HYUNDAI DO ABOUT THIS? IS IT EVEN SAFE TO DRIVE?
Power train, Other or unspecified, Engine, Sep 9, 2017
TAKATA RECALL - CAR IS BLOWING OUT SMOKE - IN 700 MILES IT HAS LOST 2 QUARTS OF OIL, IT HAS UNDER 50K MILES, IT IS COVERED UNDER 2 DIFFERENT RECALLS THRU HYUNDAI BUT THEY REFUSE TO REPLACE THE ENGINE, WHEN YOU TRY TO ACCELERATE - THE CAR WILL HESITATE AND THEN ALL OF SUDDEN BLOW SMOKE OUT THE BACK - SO MUCH THAT YOU THINK THE CAR IS GOING TO CATCH ON FIRE, WE HAVE HAD IT IN THE DEALERSHIP 3 TIMES ALREADY - CONTACTED THEM OTHER TIMES IN BETWEEN. NOW WHEN TRYING TO ACCELERATE AT JUST 1 RPM SMOKE COMES OUT THE BACK CAR STARTS SHAKING LIKE ITS GOING TO STALL OUT CHECK ENGINGE LIGHT COMES ON - A FEW SECONDS LATER BIG CLOUD OF SMOKE COMES OUT BACK AND CAR WILL THEN MOVE LEAVING TRAILS OF SMOKE BEHIND. CHECK ENGINE LIGHT WENT OFF. HYUNDAI SAID UNLESS THE CHECK ENGINE LIGHT IS ON - IT WONT MATTER. THEY JUST WANT US TO DO A OIL CONSUMPTION TEST - THE ENGINE IS MAKING A KNOCKING NOISE. HYUNDAI HAS HEARD IT TOO. WE LEAVE SO MUCH SMOKE THAT WE CANT SEE A CAR BEHIND US. IT CAN BARELY MAKE IT TO ACCELERATE ON THE HIGHWAY. 6/21/17 - MASSEY HYUNDAI HAGERSTOWN 7/18/17 - MASSEY HYUNDAI HAGERSTOWN 8/28/17 - MASSEY HYUNDAI HAGERSTOWN HYUNDAI CASE #10553414 - THEY KNOW ABOUT IT! WE HAVE HAD IT TOWED TO THE SHOP 2 TIMES NOW.
Electrical system, Other or unspecified, Jul 18, 2017
EVERY THREE TO FIVE DAYS WHEN PUSH TO START VEHICLE IT WILL NOT TURN ON. ALL LIGHTS/ELECTRONICS COME ON BUT THE VEHICLE JUST WILL NOT START. WHEN TOWED TO THE DEALER OR TOW DRIVER ARRIVES THE CAR STARTS AGAIN. HAVE HAD THE BATTERY TESTED AND TESTED BAD, REPLACED BUT THE PROBLEM CONTINUES. HYUNDAI SAYS "CANNOT DUPLICATE THE PROBLEM" AND SENDS ME ON MY WAY WITH NO RESOLUTION. NOW DEALER AS WELL AS HYUNDAI REGIONAL OFFICE REFUSE TO ANSWER THE PHONE OR RETURN ANY OF MY MESSAGES. HAS HAPPENED AT LEAST IF NOT MORE THAN 15 TIMES.
Other or unspecified, Engine, Jun 29, 2017
CAR NOT STARTING. BRAKE IS HARD NOT ABLE TO PUSH AND STEERING WHEEL LOCKED. HAPPENS INTERMITTENTLY. CAR LOSES ACCELERATION WHILE DRIVING. ON THE FREEWAY AND CAR LOSES POWER AND SLOWS DRAMATICALLY, THERE IS NO LIGHT ON THE DASH AND THE BRAKE LIGHTS DO NOT COME ON. WAS ALMOST REAR ENDED ON FREEWAY 3X
Other or unspecified, May 16, 2017
THE VEHICLE DOES NOT ALWAYS START WHEN TURNING THE KEY. I RECENTLY HAD THIS PROBLEM AND HAD THE BATTERY REPLACED, THINKING THE OLD BATTERY WAS GOING BAD. HOWEVER, THE PROBLEM PERSISTED. SOMETHING THAT SEEMS TO HELP IS CHANGING FROM THE PARKING POSITION TO THE DRIVE GEAR, AND THEN IMMEDIATELY SWITCHING BACK TO PARK, ALL WHILE STEPPING ON THE BRAKE. THEN THE CAR WILL START UP. SO IT SEEMS THAT THE CAR COMPUTER DOES NOT ALWAYS CORRECTLY RECOGNIZE THE GEAR THAT THE VEHICLE IS IN. THE PROBLEM PERSISTS SPORADICALLY.
Other or unspecified, Feb 14, 2017
THE TRUNK RANDOMLY OPENS BY ITSELF - NO PRESSING ON THE FOB. IT CAN HAPPEN WHEN DRIVING BUT USUALLY HAPPENS WHEN THE CAR HAS EITHER BEEN JUST TURNED ON OR OFF. TRUNK CAN BE CLOSED WHEN WALKING AWAY FROM THE VEHICLE BUT OPEN WHEN YOU RETURN. THE LATCH HAS BEEN REPLACED IN CASE THERE WAS A DEFECT BUT IT HAS HAPPENED SINCE THEN. THE SAFETY ISSUE IS WHEN YOU ARE DRIVING, ALL OF A SUDDEN YOU CAN'T SEE OUT THE BACK WINDOW AND HAVE TO PULL OVER AS SOON AS YOU CAN SAFELY DO IT - NOT A GOOD SITUATION ON A HIGHWAY. TWO DIFFERENT HYUNDAI DEALERSHIPS CLAIM THAT THEY HAVE NEVER HEARD OF THIS COMPLAINT BUT THE INTERNET IS FULL OF SUCH STORIES, ESPECIALLY THE ELECTRA MODELS.
Other or unspecified, Dec 22, 2016
CARFAX IS SHOWING AN OPEN RECALL FOR THIS VEHICLE THAT WAS POSTED ON 11/8/16. THE RECALL NUMBER IS 946. WHEN I PULL THE VIN NUMBER ON YOUR WEB SITE, IT STATES 0 RECALLS REPORTED. I KNOW THE RECALL HAS NOT BEEN COMPLETED YET BECAUSE I WORK AT A HYUNDAI DEALER AND I JUST PURCHASED THIS VEHICLE FROM AUCTION. WHICH AM I SUPPOSE TO GO BY? CARFAX OR YOUR WEB SITE. WHICH IS SHOWING THE CORRECT INFORMATION? PLEASE HELP. *TR
Exterior lighting, Other or unspecified, Dec 8, 2016
WHENEVER I PUT ON THE INDICATOR AT NIGHT THE HEADLIGHT TURNS OFF,I HAVE TO TAP THE SWITCH FOR THE LIGHT TO COME ON. TOOK IT TO THE DEALER AND WAS TOLD THAT THE MULTI FUNCTION SWITCH IS BAD,MY CAR IS ONLY 2 YEARS OLD,HOW CAN THE SWITCH BE BAD WHEN I'M THE ONLY DRIVER, I THINK ITS A FACTORY PROBLEM.THIS IS DANGEROUS WHENEVER I'M DRIVING AT NIGHTS. *TR