2014 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 747 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Sonata model years with reports.
Of the 2014 reports, 29 involved a crash and 40 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsMay 6, 2022
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Campaign 22V312000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 28, 2020
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Campaign 20V121000 on NHTSA.gov
EngineDec 28, 2018
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Campaign 18V934000 on NHTSA.gov
Seat belts, pretensionerOct 4, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Campaign 17V617000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Campaign 17V226000 on NHTSA.gov
Seat belts, front, anchorageMar 8, 2017
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Campaign 17V152000 on NHTSA.gov
Power train, automatic transmissionJul 18, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Campaign 14V434000 on NHTSA.gov
Representative owner complaints
747 reports, newest first.
Engine, Dec 5, 2015
CAR IS STILL OPERATING OK BUT THE ENGINE MAKES A NOTICEABLE METALLIC CLATTERING NOISE AT ALL TIMES.
Steering, Sep 27, 2015
I HAVE HAD THIS CAR FOR 4 MONTHS AND THIS INCIDENT HAS HAPPENED TWICE IN 2 MONTHS. I GET IN THE CAR AND PUT MY KEY IN TURN IT OVER & THE STEERING WHEEL LOCKS UP AND I HAVE TO KEEP WORKING WITH IT TO GET IT UNLOCKED. BOTH TIMES IT HAPPENED IT HAS BEEN ANNOYING TO FIGHT WITH IT. MY CAR WAS UNDER MY CARPORT AND WHEELS & STEERING IN STRAIGHT AHEAD MODE. I FEEL THERE IS SOMETHING CAUSING THIS PROBLEM. ALSO, I HAVE HAD MY A/C TO FREEZE UP ON A 3HR. TRIP. MY HUSBAND CHECKED IT AND THERE IS NO LEAK AND IS SHOWING NORMAL. SO WHAT CAUSED THIS PROBLEM... VERY CONCERNED ABOUT THESE ISSUES....
Structure, Sep 1, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEYLESS START FUNCTIONALITY DID NOT PERFORM AS INTENDED, WHICH RESULTED IN CARBON MONOXIDE SPREADING THROUGHOUT THE RESIDENCE. WHEN THE VEHICLE WAS PURCHASED, THE DEALER INFORMED THE CONTACT THAT THE KEYLESS START SYSTEM IN THE VEHICLE HAD AN IDLE TIMER THAT WAS SUPPOSED TO SHUT THE VEHICLE OFF WHEN IDLING FOR A PERIOD OF TIME. THE CONTACT REQUIRED MEDICAL ATTENTION AND THE PHYSICIAN DIAGNOSED THAT THE CONTACT HAD CARBON MONOXIDE POISONING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 11,485. MA 10/16/15 THE CONSUMER STATED HE WAS TOLD, SINCE THE VEHICLE HAD A START BUTTON, IF LEFT IN PARK, IT WOULD SHUT OFF ON ITS OWN. UPDATED 12/10/15. *JB
Steering, Other or unspecified, Engine, Aug 25, 2015
APPROXIMATELY 4 PM ON AUGUST 24, 2015 DRIVING MY 2014 SONATA LIMITED WITH 11450 MILES ONTO THE LOCAL FREEWAY ON RAMP, CAR STALLED AND TOTAL LOSS OF STEERING OCCURRED. I HAD JUST ENOUGH TIME TO GET THE VEHICLE TO SIDE AND AVOID POSSIBLE COLLISION FROM BEHIND. HAD ABSOLUTELY NO WARNING, AND WAS DRIVING NORMAL FOR THE CLEAR ROAD DRIVING. WEATHER WAS GOOD, CLEAR AND SUNNY, UPPER 80F. TRAFFIC WAS STARTING TO BUILD FOR RUSH HOUR AND HAD THIS OCCURRED 5 MINUTES LATER MAJOR COLLISION WOULD HAVE OCCURRED DUE TO TRAFFIC CONGESTION ON FREEWAY DURING THAT TIME. AT THE TIME OF OCCURRENCE IT FELT AS IF I HAD A FLAT TIRE WITH THE FRONT WHEELS WANTING TO TURN IN DIRECTION OF WEAKER TIRE SIDE. COMPLETE AND TOTAL LOSS OF POWER BOTH ELECTRICAL AND ENGINE WERE IMMEDIATE. I PLACED SHIFTER IN NEUTRAL AS QUICKLY AS POSSIBLE MAINTAINING SOME MOMENTUM TO GET CAR TO SIDE OF ROAD WHILE TRYING TO RESTART IT. VEHICLE STARTED BUT I DID NOT HAVE ANY STEERING CONTROL AT ALL. HYUNDAI BLUELINK ROADSIDE ASSISTANT THEN CALLED AND SUMMONED A TOW TRUCK TO TAKE IT TO LOCAL DEALER FOR WARRANTY SERVICE AND REPAIR. SERVICE TECHNICIAN HAS STATED THAT THE STEERING COLUMN NEEDS TO BE REPLACED. NO INDICATION AS TO WHAT CAUSED THE FAULT TO OCCUR AND TO WHETHER THE CAUSE OF THE FAULT HAS BEEN DETERMINED.
Other or unspecified, Aug 19, 2015
THE CAR DEALERSHIP JUST CHANGED A PART ON THE CAR IN HOPES TO FIX THE ISSUES I'VE HAD THE LAST 4-5 TIMES THE CAR WOULDN'T START. I HAVE REPORTED THIS AS WELL TWO WEEKS AGO. THIS PARTICULAR EVENT, WHEN I WAS DRIVING MY CAR SHUT DOWN COMPLETELY, ALL LIGHTS ON DASH LIT UP AND WOULD NOT RESTART. A BURNT SMELL FILLED THE CAB AND I THOUGHT IT MAY BE MY BATTERY. HOOKED UP CABLES, LET IT CHARGE, TRIED TURNING IT OVER AND IT DID NOT.
Steering, Aug 7, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.
Air bags, Jul 20, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BRUISES ON THE ARMS, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,806.
Electrical system, Jul 7, 2015
ON THREE OCCASIONS MY CAR WOULD NOT START. AFTER THE SECOND TIME IT FAILED, I BROUGHT IT IN. HYUNDAI SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG WITH IT AFTER HOOKING IT UP TO THE MACHINE. NO CODES SHOWED ON THE SYSTEM CHECK. THEY SAID THEY CHECKED THE BATTERY. THEY SAID IT COULD BE THE BRAKE SENSOR, WHICH WAS CHANGED FROM A RECALL, SO THEY SAID I HAVE A NEW ONE, THEY WOULD JUST ADJUST IT AND HOPEFULLY WOULD FIX THE PROBLEM. THREE DAYS LATER ON A SATURDAY MORNING, THE CAR WOULD NOT START AGAIN. I BROUGHT IT BACK IN. THEY KEPT MY CAR FROM 06/20 - 06/30 AND COULD NOT FIND OR REPRODUCE THE SAME PROBLEM. UPDATED 09/17/15*LJ UPDATED 11/07/2017*CN
Service brakes, Jul 6, 2015, crash
I WAS TRAVELING EAST ON US I90 IN CHARLTON MA IN HEAVY HOLIDAY TRAFFIC KEEPING A SAFE INTERVAL AS CARS KEPT BRAKING OFF AND ON AND SOMEONE A DOZEN CARS UP SLAMMED ON THIER BRAKES CAUSING A CHAIN REACTION. I HIT MY BRAKES HARD ALSO BUT DID NOT SLOW DOWN FAST AS IF I WAS STILL PRESSING ON GAS PEDAL I WAS SLOWING BUT NOT (RIGHT ?) OR FAST ENOUGH AS I WAS STANDING ON BRAKE BUT STILL KEEP MOVING FASTER AHEAD THEN SEEMED RIGHT? THIS HAD HAPPENED A MONTH OR SO BEFORE AND I THOUGHT MAYBE MY RUG HAD SLIPPED UNDER BRAKE PETAL AND OVER MY GAS PEDAL AS IT SEEMED THE HARDER I PRESSED ON BRAKE I STILL KEPT MOVING FORWARD AS IF BOTH WERE BEING PRESSED AT THE SAME TIME IT SEEMED VERY ODD OR ERIE AS I JUST KEPT MOVING FORWARD. I DID MANAGE TO STOP JUST IN TIME BEFORE I HIT HIS BUMPER. LIKE I SAID I THOUGHT AT THE TIME MAYBE THE RUG HAD SLIPPED OR SOMETHING BECAUSE IT HAD SLIPPED OFF THE HOOK ON THE FLOOR BUT IT HAD NOT REALY MOVED THAT MUCH AND I SECURED IT WITH HOOK ON FLOOR AND CHECKED TO MAKE SURE IT WAS STILL SECURE THE SECOND TIME IN JULY 3RD AND IT WAS . SINCE THEN I HAVE READ ABOUT 2014 SONATAS HAVING PROBLEMS WITH THIER BRAKES THAT FITS WHAT HAPPENED EXACTLY ON OVER 800,000
Electrical system, Jun 28, 2015
WENT TO START THE CAR ALL IT DID WAS GO CLICK. TRIED DIFFERENT KEY FOB, IT STARTED, REPLACE BOTH BATTERIES IN KEY FOBS. NEXT WEEK, WOULDN'T START, LET IT SET FOR A BIT, IT STARTED, WEEK LATER ON A SATURDAY TRIED WOULD NOT START, CALLED HYUNDAI 24 HR ROAD SERVICE, THEY HAD TROUBLE STARTING IT. NEXT MORNING IT STARTED, 6 HRS LATER IT WOULDN'T START, MOVED THE SHIFT LEVER FROM PARK TO DRIVE BACK TO PARK LIKE THE ROAD SERVICE GUY DID, IT STARTED. IT STARTED THE NEXT MORNING MONDAY 6/22/15 TOOK IT TO THE DEALER, SAID THEY COULDN'T FIND ANYTHING WRONG, EVEN THOUGH THE BATTERY SHOWS A CHARGE OF 10 VOLTS. I HAVE A PRINT OUT FROM PEP BOYS SHOWING THAT THE BATTERY NEEDS REPLACED SOON AS IT MAY NOT START A CAR. WHICH THEY WERE RIGHT. HYUNDAI CORP. COULD CARE LESS ABOUT ME OR MY CAR, WHAT I THINK, THEY SOLD A CAR IS ALL THEY CARE ABOUT. BETWEEN ME AND MY TWO SONS WE HAVE PURCHASED OVER THE YEARS 8 HYUNDAI VEHICLES. BECAUSE WHAT THEY ARE DOING, OR SHOULD I SAY NOT DOING FOR ME THERE DAD, NO MORE HYUNDAI CARS, HYUNDAI DOES NOT STAND BY THERE CARS, WARRANY THEIR PRODUCTS. I'M ASKING IF THEY WILL BUY THE CAR BACK, GUESS WHAT NO WORD FROM THEM, MS TIGER THE REP WAS TO CALL ME NEVER HERD A WORD FROM HER. MORE OF THEIR WE DON'T CARE ABOUT THE OWNERS OF HYUNDAI SONATA CARS.
Steering, Jun 17, 2015
PARKING VEHICLE IN FRONT OF HOME WHEN POWER STEERING GAVE OUT. TOOK VEHICLE TO DEALERSHIP AND WAS INFORMED THAT STEERING COLUMN HAD TO BE REPLACED DUE TO A DEFECT. NHTSA SHOULD SERIOUSLY REVIEW THE ELECTRIC STEERING COLUMNS ON THE HYUNDAI SONATA . I HAVE READ MANY ONLINE COMPLAINTS ABOUT STEERING LOSS AND CONTROL AT HIGH SPEEDS. POTENTIAL FOR SERIOUS INJURIES AND FATALITIES ON THIS ISSUE.
Suspension, Wheels, May 21, 2015
THE FIRST INCIDENT OF OUR TIRES EXPLODING HAPPENED ON MARCH 18 WHILE DRIVING ALONG AN EMPTY STREET. THE CAR JUMPED A CURB AND SPUN. THE TIRES ENDING UP HAVING TO BE REPLACED, THE SUSPENSION WAS DAMAGED AND HAD TO BE FIXED AND THE RIMS WERE ALSO DAMAGED. DUE TO MY HUSBANDS FAST REACTION HE FORTUNATELY DID NOT HIT ANOTHER VEHICLE. YESTERDAY, 5/21/15 WILL BE THE SECOND TIME HIS TIRES EXPLODE EXCEPT THIS TIME IT IS ON THE OPPOSITE SIDE FROM THE TWO PREVIOUSLY REPAIRED. WHAT IS GOING ON WITH THESE TIRES?! THESE TIRES ARE HORRIBLE. I HAVE A SMALL CHILD AND GOD FORBID MY CHILD IS IN THE VEHICLE WHEN THIS HAPPENED OR IF IT HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. I WILL NEVER AGAIN PURCHASE A LEASE A HYUNDAI OR RECOMMEND THIS VEHICLE TO FRIENDS AND FAMILY!
Power train, May 19, 2015
DRIVING THE CAR THE TRANSMISSION STAYS IN HIGH GEAR AND SHOULD BE DOWN SHIFTING INTO LOWER GEAR MAKES A GRUMBLING NOISE THEN GOES AWAY WHEN AT HIGHER SPEEDS 45 PLUS. I HAVE GONE BACK TWICE TO THE DEALER AND THEY TELL ME AND THE THE MAN THAT WORKED ON THE CAR THATS THE 6 SPEED TRANSMISSION AND THATS HOW IT WORKS. I OWNED THE SAME MODEL 3 YEARS BEFORE 2012 AND NEVER HAD THIS HAPPEN. I THINK THERES IS A PROBLEM WITH THE TRANSMISSION. NOTHING HAS HAPPEN TO ME OR MY WIFE. BUT SOMETHING IS WRONG WITH THE CARS TRANSMISSION. THIS HAS HAPPEN MANY TIMES BEFORE BUT DEALER STATES NOTHING WRONG.
Service brakes, May 10, 2015, crash
100 % BRAKE FAILURE. 45 MPH,MODERATE TRAFFIC, 6:30PM THURSDAY MAY 7TH 2015, DRY PAVEMENT AND APPROACHING TRAFFIC THAT WHICH MADE AN ABRUPT STOP AHEAD. STEPPED ON BRAKE PEDAL, PEDAL FLUTTERED AS IF ANTI LOCKING BRAKE ACTIVITY WAS BE ACTIVATED. CAR CONTINUED TO FREE WHEEL FORWARD, I STEPPED HARDER ON BRAKE PEDAL AND PEDAL BEGAN PUSHING BACK TO ME. THE HARDER I PUSHED THE BRAKE PEDAL THE MORE IT PUSHED BACK (THERE WAS NO BRAKING ACTION).THE VEHICLE FAILED TO STOP , AND HAD ENOUGH DISTANCE TO STOP (I HAD A MINIMUM FOLLOWING DISTANCE OF TWO CAR SPACES) BUT BRAKES FAILED TO DO SO WHICH CAUSED ME TO CRASH INTO THE VEHICLE IN FRONT OF ME. I HAVE OWNED MANY CARS SUCH AS DODGE CHARGER 2006 SXT/CHEVY MALIBU 2009 TO NAME A FEW AND NEVER HAD THIS PROBLEM WHEN APPLYING THE BRAKES. I'M THE FIRST OWNER OF THIS CAR AND THIS IS THE FIRST HYUNDAI I HAVE EVER BOUGHT.
Service brakes, Apr 29, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING AT 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,750. ..UPDATED 05-27-15 *BF UPDATED 10/11/217*CN
Tires, Apr 21, 2015
MY KEY COMPLAINT IS THAT THESE TIRES HAVE NO GRIP ON THE ROAD WHEN WET. THEY CAN'T HOLD TRACTION DURING HEAVY BRAKING - THROWING THE CAR INTO A SKID. AROUND A CORNER THEY EASILY SKID. SHOULD SOMEONE BRAKE HARD AT HIGHWAY SPEEDS, CATASTROPHE IS ONLY A MOMENT AWAY AS THESE TIRES DO NOT GRIP THE ROAD. ALSO, THESE TIRES NOTORIOUS REPUTATION FOR THE HYDROPLANING RISK AND SIDEWALL BUBBLING - WHICH COULD ALSO RESULT IN A CATASTROPHIC TIRE BLOW OUT. FATALITIES OR INJURIES ARE A POSSIBILITY. STOP HYUNDAI FROM USING GARBAGE-QUALITY TIRES ON ITS NEW CARS. ONE POSSIBLE REFERENCE SOURCE: HTTP://WWW.TIRERACK.COM/SURVEY/SURVEYCOMMENTS.JSP?&CATEGORY=TIRE&ADDITIONALCOMMENTS=Y&COMMENTSTATUS=P&TIREMAKE=KUMHO&TIREMODEL=SOLUS+KH25&FROMTIREDETAIL=TRUE&TIREPAGELOCQTY=. *TR
Air bags, Apr 20, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE DRIVER AND THE FRONT PASSENGER SUSTAINED UNKNOWN INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Steering, Apr 5, 2015
STEERING WANDERS ON A STRAIGHT ROAD. DRIVING IN A STRAIGHT LINE IS NEARLY IMPOSSIBLE. MORE NOTICEABLE AT HIGHWAY SPEEDS, BUT ALSO AT CITY SPEEDS, THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK. THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE STEERING WANDER CREATES HAZARDOUS DRIVING CONDITIONS, ESPECIALLY ON WET OR ICY SURFACES AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD. THE VEHICLE HAS BEEN BROUGHT TO THE HYUNDAI DEALERSHIP TWICE FOR RESOLUTION, AND THE DEALERSHIP DENIES THERE IS A PROBLEM. HYUNDAI US HAS NOT BEEN RESPONSIVE TO COMPLAINTS. *TR
Vehicle speed control, Mar 17, 2015
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNING. THE CONTACT STATED THAT THE VEHICLE HAD TO BE SHIFTED INTO PARK IN ORDER TO DECELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
Seat belts, Mar 8, 2015
THE SEAT BELT WARNING CHIME IS INAUDIBLE TO ME. THIS IS A SAFETY ISSUE AS THE VOLUME IS SO LOW. I DO NOT HAVE THIS ISSUE WITH MY SECOND CAR (FORD) NOR ANY OF THE OTHER CARS I HAVE EVER OWNED (OVER 5) OVER THE YEARS SINCE CHIMES WERE INSTALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE CLAIMING THEY ARE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. I CONTACTED THE MANUFACTURER AND WAS TOLD TO CONTACT A DIFFERENT DEALER (WHICH I DID). THE TWO OTHER DEALER SERVICE DEPARTMENTS SAID THE SAME THING AND WERE UNABLE NOT OFFER ANY ASSISTANCE AND STATED THAT EVEN THOUGH THE VOLUME IS ADMITTEDLY LOW, THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. *TR
Steering, Jan 15, 2015
TRAVELING AT SPEEDS 60+ MPH ON INTERSTATE AND 2 LANE SPLIT HIGHWAYS THE VEHICLE WILL PULL TO THE LEFT. VEHICLE REQUIRES CONSTANT CORRECTION AND ATTENTION WHICH BECOMES EXHAUSTING ON A LONG DRIVES. ISSUE HAS BEEN BROUGHT TO HYUNDAIS ATTENTION HOWEVER THEY HAVE INFORMED ME THAT THE VEHICLE IS OPERATING AS DESIGNED AND THERE IS NO FIX FOR IT. I URGE ALL HYUNDAI SONATA OWNERS TO MAKE A FORMAL COMPLAINT. THIS PROBLEM NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR EVEN WORSE KILLED. *TR
Power train, Jan 12, 2015
I WAS DRIVING ON A 25 MPH STREET BUT WHEN I MERGE TO 50MPH HIGHWAY I NOTICE THE ENGINE IS NOT ACCELERATING WELL, IT SOUND LIKE THE GEAR WAS STUCK TO A LOWER POSITION. THEN THE PROBLEM CAME WHEN I DECIDED TO PULL OVER AND TRIED TO PARK, THE SHIFT LEVER WAS STUCK IN THE DRIVE POSITION. THE CAR STOP WHEN I SHUT OFF THE ENGINE AND CALLED FOR ROADSIDE ASSISTANCE. THE DEALER TOLD ME THAT IT WASN'T CONNECTED W/ THE RECALL AND THEY DON'T KNOW EITHER THE CAUSE OF IT BECAUSE THEY TOLD ME THAT IT DIDN'T REGISTERED IN THE CAR COMPUTER THE CODE. JUST CONCERNED OF SAFETY ABOUT THIS CAR. *TR
Steering, Jan 10, 2015
MY NEW 2014 SONATA SE IS A SAFETY HAZARD WHILE DRIVING DOWN THE FREEWAY AT SPEEDS OF 60 TO 75 MPH. THE PROBLEM IS MORE RELEVANT AT HIGH SPEEDS THAN LOW SPEEDS BUT THE CAR STILL WANDERS. IT WILL NOT STAY IN A STRAIGHT LINE. IT IS A CONSTANT FADE FROM LEFT AT ONE POINT TO THE RIGHT AT ANOTHER POINT. HYUNDAI DEALERSHIP TOLD ME IT IS MADE TO GO TO THE RIGHT IN CASE YOU FALL ASLEEP AT THE WHEEL. IF I DRIVE DOWN THE ROAD AND LEFT THE STEERING WHEEL GO IT WANDERS LEFT AND THEN RIGHT. MY SAFETY CONCERN IS WHEN IN TRAFFIC IF I DON?T HAVE BOTH HANDS ON THE WHEEL I WILL WANDER IN ANOTHER LANE OF TRAFFIC. WHEN THERE ARE WIND GUSTS WHILE DRIVING IT IS VERY HARD TO KEEP THIS CAR IN THE LANE. I HAVE DRIVEN MANY FORD?S AND NEVER HAD A STEERING ISSUE LIKE THIS. SINCE, IT FADES I HAVE TO COMPENSATE THAT WITH GRASPING HARD ON THE STEERING WHEEL TO KEEP IT IN LINE AND STRAIGHT. I. THIS WILL BE MY 4TH ATTEMPT TO GET THIS RESOLVED. I HAVE REPORTED IT TO HYUNDAI CUSTOMER RELATIONS. NO ONE HAS RESOLVED MY PROBLEM. THIS IS AN ISSUE HYUNDAI KNOWS ABOUT BUT REFUSES TO DEAL WITH. I REALLY DON?T THINK ANYONE CARES AND THEY FIGURE CONSUMERS WILL JUST GO AWAY OR TRADE THE CAR OFF. I HAVE DONE SOME RESEARCH ON THIS PROBLEM AND WISHED I HAD DONE IT BEFORE I BOUGHT THE CAR. THE 2011 TO 2013 MODELS HAVE HAD PROBLEMS WITH THIS SAME ISSUE AND I HAVE BEEN TOLD IT?S THE ELECTRIC STEERING PUMP AND IT IS WHAT IT IS. I HAVE HAD THE COMPUTER REPROGRAMMED; TIRE REPLACED AND RESET OR CHANGED THE MODE. THIS HAS NOT SOLVED THE PROBLEM. WHY NOT CHANGE OUT THE ELECTRIC STEERING PUMP AND AT LEAST THAT IS SOMETHING. MAYBE ELECTRICALLY IT IS DEFECTIVE. I HAVE THOUGHT IT IS TIRE RELATED BUT CAN?T CHECK THAT OUT WITHOUT CHANGING BOTH FRONT TIRES TO DIFFERENT MANUFACTURE TIRE. *TR
Power train, Nov 27, 2014
I WAS DRIVING EAST BOUND HIGHWAY 495 TO WORK ON 11/13/14 AND MY CAR SHAKEN AND I FOUND CHECK ENGINE LIGHT IS ON. I WAS SO WORRY TO DRIVE THE CAR AND TRY TO PULL OVER NEAREST EXIT. AND I WAS ABLE TO FIND A HYUNDAI DEALERSHIP NEAR BY. I'VE CALLED HYUNDAI BLUELINK TO CHECK MY CAR ISSUE AND THEY'VE TOLD ME POSSIBLE TRANSMISSION RELATED ISSUE. ADVANTAGE HYUNDAI TOOK MY CAR FOR SERVICE AND I HAD TO CALL TAXI TO GO TO WORK AND I WAS LATE FOR MY WORK WITH MY CO-WORKER. WE BOTH LATE FOR WORK AND I HAD TO GO BACK TO DEALERSHIP TO PICK UP MY CAR. BASED ON WHAT THEY'VE TOLD ME THAT SPIDER WEB CAUSING THE ISSUE WHICH I DON'T UNDERSTAND. I'VE LOST TIME AND EXTRA MONEY FOR TAXI MONEY. AFTER ABOUT 2 WEEKS LATER, I WAS DRIVING BACK TO HOME FROM WORK AND MY CAR SHAKEN AGAIN AND I SAW CHECK ENGINE LIGHT ON MY DASH BOARD AGAIN!!. I WAS SO TERRIFIED TO DRIVE AND PULL OVER NEAREST EXIT AND DRIVE SLOW TO MY HOME. IT WAS AROUND 7PM AND DEALERSHIP WAS CLOSED. I TOOK MY CAR BACK TO DEALERSHIP'S SERVICE CENTER WHERE I LEASED THIS CAR ON JAN OF 2014. SAME INCIDENT HAPPEN 2 TIMES IN A MONTH AND I DO NOT FEEL SAFE TO DRIVE THIS CAR. ALSO DEALER'S SERVICE CENTER ADVISE ME THAT THEY DON'T HAVE PART FOR THIS CAR AND I HAVE TO WAIT UNTIL MID NEXT WEEK. DEALERSHIP MANAGER TOLD ME THEY WILL BE NO LOANER CAR OR RENTAL CAR THEY CAN PROVIDE AND JUST TOLD ME TO WAIT. I'VE REQUEST DEALER TO EXCHANGE TO DIFFERENT CAR DUE TO SAFETY ISSUE AND THEY CAN'T DO THAT AND TELLING ME TO CONTACT TO BUY BACK MY CAR FROM DEALERSHIP, OTHERWISE I HAVE TO DRIVE THE SAME CAR. MAIN POINT IS I DON'T FEEL SAFE TO DRIVE THIS CAR. I DO NOT WANT PUT MYSELF RISKY SITUATION. WHAT SHOULD I DO? *TR
Air bags, Nov 8, 2014, crash
ON OCTOBER 25, ME AND MY WIFE WERE TRAVELING ON A LOCAL STREET AND WERE BLINDSIDED BY A CAR. THE CAR STRUCK US ON THE DRIVER SIDE FRONT WHICH CAUSED THE DRIVER SIDE CURTAIN AIRBAGS TO DEPLOY. THE FORCE OF THAT HIT CAUSED US TO PLOW INTO A CONCRETE BARRIER WALL HEAD ON. AT THIS TIME, THE FRONT AIRBAGS DEPLOYED. HOWEVER MY WIFE'S AIRBAG, THE PASSENGER SIDE, EXPLODED IMMEDIATELY CAUSING VISIBLE BURNS TO MY WIFE'S NECK AND CHEST. UPON EMERGENCY ROOM EXAMS AND FOLLOW-UP DOCTOR EVALUATIONS, THE DIAGNOSES WAS THAT MY WIFE SUSTAINED SECOND-DEGREE CHEMICAL BURNS TO HER NECK AND CHEST, WHICH WILL REQUIRE SKIN GRAFTS FROM A PLASTIC SURGEON. *TR