2015 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,144 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Sonata model years with reports.
Of the 2015 reports, 34 involved a crash and 48 involved a fire. 32 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Parking brake, indicator lightJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Campaign 17V359000 on NHTSA.gov
Visibility, sun/moon roof assemblyOct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Campaign 16V726000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
An air bag that does not inflate increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Campaign 16V232000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Campaign 15V678000 on NHTSA.gov
Seat belts, front, buckle assemblyJun 30, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, to December 4, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will repair or replace the front passenger seat belt buckle, free of charge. The recall began on September 15, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 130.
Campaign 15V414000 on NHTSA.gov
Power train, axle assembly, axle shaftDec 9, 2014
Hyundai Motor America (Hyundai) is recalling certain 1.6 liter model year 2015 Sonata vehicles manufactured August 29, 2014, to October 28, 2014. The affected vehicles may have been assembled with an incorrect left axle shaft which may result in the shaft separating from the transaxle differential.
If the left axle shaft separates from the transaxle, the vehicle may stop moving, increasing the risk of a crash. Additionally, a separated axle shaft may allow the vehicle to roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, dealers will inspect and replace the axle shaft, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 126.
Campaign 14V784000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperDo not drive until repairedJun 24, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, through June 16, 2014. Due to a manufacturing error, one or both of the front brake calipers may fracture.
If a brake caliper fractures, brake effectiveness would be reduced, lengthening to distance required to stop the vehicle, increasing the risk of a crash.
Hyundai contacted the affected owners on June 19, 2014 and instructed them not to drive their vehicles. Hyundai dealers will replace the affected brake calipers, free of charge. The recall began on September 12, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 120.
Campaign 14V368000 on NHTSA.gov
SteeringDo not drive until repairedJun 12, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Campaign 14V325000 on NHTSA.gov
Representative owner complaints
1,144 reports, newest first.
Engine, Feb 2, 2021
WHEN ENGINE IS RUNNING OIL LEAKS FROM ENGINE AND ON TO EXHAUST CAUSING SMOKE TO COME OUT FROM UNDER THE HOOD AND THE SMELL OF BURNING OIL TO ENTER THE CABIN.
Power train, Other or unspecified, Engine, Feb 1, 2021
MY CAR JUST STARTED MAKING A WEIRD KNOCKING SOUND AND SO I PULLED OVER AND THE CAR WOULD NOT START ONCE I TURNED IT OFF.
Other or unspecified, Jan 30, 2021
I AM HAVING A WARNING ON MY DASHBOARD SAYING HYBRID SYSTEMS WARNING CHECK BRAKE DO NOT DRIVE ,SINCE COUPLE OF MONTHS
Engine, Jan 29, 2021
WHILE DRIVING ON HIGHWAY, VEHICLE STARTS MAKING AKLUNKING SOUND AND THE SPEED STARTS SLOWING DOWN UNTIL CAR STOPS
Engine, Jan 28, 2021
I HEARD A TICKING NOISE THAT WAS COMING FROM MY MOTOR TODAY 1/28/2021 AT 7:15AM WHILE THE CAR WAS PARKED. I DROVE STRAIGHT TO THE DEALERSHIP THE NOISE WOULD OCCUR AT WHEN THE CAR WAS IDLING OR I MY VEHICLE WAS ACCELERATING. I ARRIVED AT THE DEALERSHIP AT 8AM. AT 9 AM I WAS INFORMED THAT A BEARING IN MOTOR DROPPED IN MY MOTOR AND CAUSED METAL TO FUN THROUGH MY MOTOR AND THAT I WOULD NEED A NEW MOTOR. I BOUGHT MY CAR BRAND NEW IN 2015 AND HAVE KEPT UP ALL THE MAINTENANCE. THE DEALERSHIP TOLD ME THERE IS NOT A CERTAIN REASON WHY THIS HAS HAPPENED.
Power train, Jan 21, 2021
WHEN I START TO DRIVE, THE CAR JERKS A FEW TIMES WHEN TRYING TO ACCELERATE, THEN IT WILL NOT GO OVER 62 MPH WHEN ON THE HIGHWAY.
Engine, Jan 20, 2021
MOTOR LOCKED UP . WAS DRIVING CHECK ENGINE LIGHT CAME ON THEN 10 MINS LATER CAR STOP LOST POWER
Engine, Jan 20, 2021
HESITASION ON EXCELERATION AFTER STOP .QUITE OFTEN USUALLY AFTER A COMPLETE MOVING IN TRAFFIC AND STOPPED PRESS EXCELORATER PEDAL NOTHING THEN IT LUNGES FORWARD .FRIGHTNING AT TIME ESPECIALLY IN TRAFFIC. I HAVE OIL CHANGES BETWEEN 4 TO 5000 MILES AND IT IS USING OIL NO LEAKS ITS GOING SOMEWHERE. HAS APPROX 65300 MILES. HAPPENS PERIODRADIALLY THE HESITASION.EVERY SINCE I HAVE OWNED THE CAR.
Service brakes, Jan 20, 2021
THE EMERGENCY PARKING BRAKE LIGHT DOES NOT COME ON WHEN SET, HOWEVER PARKING BRAKE DOES FUNCTION.
Forward collision avoidance, Lane departure, Jan 19, 2021
MY SCC AN MY LDWS CAME ON AN MY RPM AN SPEEDOMETER GAUGE FLAT LINED ON MY WAY TO WORK GOING 55 TO 60 MPH I PULL OVER AS SOON AS POSSIBLE BECAUSE I WAS ON A HIGHWAY NOT PASSING ANYBODY I TURNED OFF THE CAR AN WAITED A COUPLE MINUTES THINKING IT WAS PROBABLY A GLITCH BECAUSE I JUST GOT MY ENGINE REPLACED FROM THE RECALL NOT TO LONG AGO AN WHEN I WAITED ABOUT 10 TO 15 MIN MY CAR REFUSED TO START AN I COULDN'T TAKE IT OUT OF GEAR AN HAD 5O HAVE IT TOWED TO THE DEALERSHIP
Engine, Jan 19, 2021
2015 HYUNDAI SONATA ECO MODEL WITH 1.6 TURBO ENGINE BEGAN SUDDENLY SHIVER AND SHAKE WHILE DRIVING ON HIGHWAY. ENGINE WAS LOSING POWER ALL OF A SUDDEN AND WILL NOT ACCELERATE. LUCKILY THERE WERE NO CARS BEHIND US. TOOK THE CAR TO DEALERSHIP THEY SAID THERE WERE MANY MISFIRES AND 2 CYLINDERS BLEW UP. HYUNDAI DOESN'T MAKE ANYMORE LONG BLOCK ENGINES AND ASKING ME EXTRA $$ TO GET THE SHORT BLOCK ENGINES INSTEAD. THEY OFFERED 50% COST OF REPAIR WHICH WILL COST ME $4,500 OUT OF POCKET. IT'S BEEN AT THE DEALERSHIP FOR 2 MONTHS NOW AND THEY HAVEN'T FIXED IT YET.
Electrical system, Jan 18, 2021
THE RECALL OF THE ECU FLAMMABLE SOFTWARE RECALLED WAS FIXED AT HYUNDAI TYSINGER DEALERSHIP IN HAMPTON VA JULY 2020 WHEN I RETRIEVED THE CAR THE TPMS SENSOR WAS ILLUMINATED THEY ASSURED ME THE SOFTWARE PKG THEY UPGRADED AND OTHER SERVICES PROVIDED WERE NOT RELATED TO THAT HAPPENING. I HAD A SECOND OPTION AT RNR HAMPTON VA WHO ENSURED ME THAT REPLACING EACH TIRE VALVE WOULD FIX THE ISSUE. THEY CHARGED ME 400 ON 9/16/2020 FOR THAT SERVICE WHEN THE CAR WAS PICKED UP THE TPMS SENSOR NEEDED TO RE-SET ITSELF AND DRIVING IT WITH IT WAS FINE - IT WOULD ASK TO PROMPT ME TO RE-SET IT AND / OR DO IT AUTOMATICALLY THE NEXT 24 HOURS - IT DID NOT DO THAT - IT IS JAN 18 2021 I JUST HAD MY DIAGNOSTIC FOR THE TPMS SENSOR FOR THIS 2015 HYUNDAI SONATA AT HALL AUTOMOTIVE THEY ARE SAYING ALL FOUR VALVES AND SOFTWARE THAT THE VALVES PLACED WITH RNR WERE NOT COMPLAINT WITH HYUNDAI SOFTWARE AND SHOULD OF KNOWN THAT - IT STATES THAT PROHIBITION OF 49 USC 30122 ARE TO BE INTEGRATED AND COMPATIBLE BEFORE PROCEEDING THE DEALERSHIP - RNR AND ORIGINAL DEALERSHIP SHOULD ALL ME ACCOUNTABLE FOR THIS 2000 ERROR
Engine, Jan 12, 2021
I WAS DRIVING ON THE HIGHWAY AND HEARD A RATTLING SOUND ON THE ENGINE THEN THE CAR TURNED OFF. I HAD IT TOWED 53 MILES TO THE DEALERSHIP AND THEY TOLD ME THE CAR NEEDS A NEW ENGINE AND THAT THEY WERE GOING TO SEND A REQUEST TO HYUNDAI FOR THE ENGINE. THEY SAID IT WOULD TAKE A COUPLE OF DAYS TO FIND OUT WHAT THEY SAY.
Structure, Other or unspecified, Jan 10, 2021
I WAS DRIVING WITH MY SUNROOF CLOSED AND THE WHOLE THING CAME DETACHED. THE WINDOW SHATTERED. AND PART OF THE PIECE THAT HOLDS IT FELL OFF. I SEE A RECALL PREVIOUS FOR THIS ISSUE.
Engine, Jan 3, 2021
MY CAR WENT OUT ON THE HIGHWAY AND IT SAIDED LOW BATTERY THINKING I JUST NEEDED A BATTERY TO BE REPLACE THEN A FEW DAYS LATER THEY CALL AND SAIDED I NEED A NEW ENGINE TO BE PLACED HOW COULD THIS BE OUT OF NOWHERE NOW MY CAR GET EVERYTHING ON TIME SERVICE EVERYTHING ON TIME IT GOT TO BE RECALL ON THIS
Fuel system, Gasoline, Engine, Dec 30, 2020
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ANTWERPEN HYUNDAI CATONSVILLE (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 747-3333) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Engine, Dec 29, 2020
CAR HESITATES WHEN ACCELERATING; LOSS OF POWER; NON-RESPONSIVE WHEN TRYING TO ACCELERATE
Other or unspecified, Dec 16, 2020
HIGH PRESSURE FUEL PIPE IS LEAKING FUEL UNDER THE HOOD
Electrical system, Engine, Fuel/propulsion system, Dec 14, 2020
VEHICLE DRIVER RECEIVED AUDIO AND VISUAL ALERT WHILE DRIVING AT HIGH RATE OF SPEED THAT THE "HYBRID WARNING FAILED AND TO CHECK HYBRID SYSTEM-TURN ENGINE OFF" AND TO PULL OVER SAFELY. HOWEVER, THE VEHICLE LOCKED AND LOST ALL POWER MAKING IT IMPOSSIBLE TO SAFELY EXIT THE INTERSTATE ALMOST INSTANTLY AFTER THE ALARM. UPON RESEARCH, I MANAGE A LARGE VEHICLE FLEET, WE HAVE MULTIPLE OTHER SONATA'S WITH THE SAME ISSUE-AND THERE IS A TSB FOR THIS KNOWN SAFETY FAILURE (17-HC-003-1).
Steering, Dec 9, 2020
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT PULLED OVER AND THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS FIRST TOWED TO THE RESIDENCE AND THEN TOWED TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BOULEVARD, LOMA LINDA, CA 92354, (909)-796-1600) TO BE DIAGNOSED. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT LOCATED A FAILURE CODE AT THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 135,000.
Power train, Dec 7, 2020
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITH THE VEHICLE IN REVERSE. THE CONTACT STATED THAT INTERMITTENTLY, THE VEHICLE RESUMED NORMAL OPERATION AFTER BEING RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Steering, Dec 6, 2020
WHILE DRIVING THE CAR, THE POWER STEERING LOCKED WHILE I WAS ON 55M/H. THE DASHBOARD HAD THE STEERING SIGN ON. THE CAR WAS EVENTUALLY TOWED HOME BECAUSE IT WAS UNSAFE TO DRIVE. I TRIED THE CAR THE FOLLOWING DAY AND THE CAR WAS FINE AND NO SIGN ON THE DASHBOARD. I TOOK THE CAR ON AN ERRAND AND FEW MINS LATER, THE SAME INCIDENT OCCURRED. THE CAR WAS TOWED TO AN AUTO WORKSHOP WHO DATAMINED IT IS A MANUFACTURE SAFETY ISSUE WITH SENSOR. AS AT THIS MOMENT, THE CAR IS UNSAFE AND VERY DANGEROUS TO DRIVE. I AM REALLY CONCERNED ON WHY THE PUBLIC HAVE NOT BEEN NOTIFIED
Other or unspecified, Service brakes, Lane departure, Dec 4, 2020
I OWN A 2015 HYUNDAI SONATA AND I OWN IT SINCE BEGINNING. ALL OF A SUDDEN THE KEY FEATURES SUCH AS BLIND SPOT DETECTION (BSD), ALONG WITH ANTI-LOCK BRAKING SYSTEM (ABS) AND CAR SKIDDING PREVENTION SYSTEM STOPPED TO WORK IN MY CAR. I CONTACTED HYUNDAI DEALERSHIP (WITH MY CAR CLOCKING ABOUT 62,650 MILES) AND I WAS TOLD THAT SUCH IMPORTANT SAFETY FEATURES ARE NOT COVERED UNDER WARRANTY. WHEN I CONTACTED HYUNDAI USA CORPORATE OFFICE, I WAS TOLD THAT SUCH KEY SAFETY FEATURE CAN GO WRONG ANY TIME WHICH WAS SUCH A SHOCKING NEWS FOR ME AND MY FAMILY. MY CAR DOES NOT DETECT ANY VEHICLE WHICH IS COMING/PASSING THROUGH AT HIGH SPEED, AND THE REAL WORST THING IS THAT IT'S ANTI-LOCK BRAKING SYSTEM (ABS) AND SKIDDING WARNING SYSTEM ARE NOT AT ALL FUNCTIONING WHICH COMPROMISE THE SAFETY OF MY FAMILY. I AM REALLY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHER PEOPLE TRAVELING IN DIFFERENT CAR AT THE SAME TIME. MY FAMILY'S SAFETY MEANS NOTHING FOR DEALERSHIP OR TP HYUNDAI CORPORATION BUT THEY ARE JUST CONCERNED TO BILL ME AND MY FAMILY HUNDREDS OF DOLLARS FOR THEIR FAULTY PARTS/SAFETY SYSTEM AT THIS PANDEMIC TIME.
Engine, Dec 4, 2020
WE BOUGHT OUR SONATA IN 2017, SINCE THEN IT HAS GONE INTO "LIMP MODE" (WHILE IN MOTION EVERY TIME) THREE TIMES. WE TOOK IT TO THE DEALERSHIP THE FIRST TIME IT HAPPENED AND THEY CLAIMED IT NEEDED A "SOFTWARE UPDATE". THE UPDATE DIDN'T LAST TOO LONG BECAUSE IT WENT INTO "LIMP MODE" ONCE AGAIN. WE TOOK IT BACK TO THE DEALERSHIP (AS INSTRUCTED BY THE DEALERSHIP) AND THEY REFUSED TO PROVIDE SERVICES UNTIL A DIAGNOSIS FEE WAS PROVIDED; EVEN THOUGH THEY TOLD US TO BRING IT BACK IF IT HAPPENED AGAIN AND THEY WOULD FIX THE PROBLEM AT NO COST. WE REFUSED TO PAY THE FEE SINCE THEY HAD TOLD US THEY WOULD FIX IT FOR FREE AND THE CAR SAT FOR ABOUT A MONTH OR TWO WHILE WE USED MY HUSBANDS PARENTS VEHICLE (SINCE IT IS OUR ONLY VEHICLE). WE EVENTUALLY DROVE IT TO A THIRD PARTY MECHANIC (WHILE BEING JERKED AROUND BECAUSE THE CAR WOULD LOSE POWER AND GOING 20MPH IN A 35MPH ZONE) AND HE CHANGED OUT THE KNOCKER ROD AND HEAD GASKETS AFTER STATING IT WAS THE ISSUE AFTER HOOKING IT UP TO A DIAGNOSTIC COMPUTER AND GETTING CODES TO CHANGE THOSE SPECIFIC ITEMS. IT SEEMED TO WORK FOR ABOUT FIVE MONTHS, UNTIL RECENTLY WHEN MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY (IN TRAFFIC) WHEN IT WENT INTO "LIMP MODE" ONCE MORE. THE DEALERSHIP DECIDED TO TAKE THE CAR IN TO LOOK AT IT, PROVIDED A RENTAL CAR AND INDICATED THE CAR NEEDED A NEW ENGINE BEFORE SERVICE (BECAUSE IT KEEPS GOING INTO LIMP MODE). THEY CALLED US YESTERDAY TO LET US KNOW THAT IT JUST NEEDED ANOTHER "SOFTWARE UPDATE". I HAVE BEEN TOLD SOFTWARE UPDATES DON'T RESOLVE THE ISSUE, IT PUSHES THE PROBLEM BACK AND IT WILL REOCCUR. I HAVE ALREADY CALLED AND FILED A COMPLAINT WITH THE DEALERSHIPS CONSUMER AFFAIRS DEPARTMENT (THAT THE SERVICE MANAGER FROM THE DEALERSHIP GAVE US) AND AM WAITING FOR A CALL BACK. THIS CAR IS NOT SAFE. I HAVE A TODDLER AND AM PREGNANT AND FEAR FOR MY FAMILIES SAFETY WHILE DRIVING THIS VEHICLE.
Engine, Dec 3, 2020
ENGINE IS KNOCKING AROUND 113,000 MILES. THIS IS CRAZY BECAUSE IT IS LOW MILEAGE.