2015 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,144 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Sonata model years with reports.
Of the 2015 reports, 34 involved a crash and 48 involved a fire. 32 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Parking brake, indicator lightJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Campaign 17V359000 on NHTSA.gov
Visibility, sun/moon roof assemblyOct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Campaign 16V726000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
An air bag that does not inflate increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Campaign 16V232000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Campaign 15V678000 on NHTSA.gov
Seat belts, front, buckle assemblyJun 30, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, to December 4, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will repair or replace the front passenger seat belt buckle, free of charge. The recall began on September 15, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 130.
Campaign 15V414000 on NHTSA.gov
Power train, axle assembly, axle shaftDec 9, 2014
Hyundai Motor America (Hyundai) is recalling certain 1.6 liter model year 2015 Sonata vehicles manufactured August 29, 2014, to October 28, 2014. The affected vehicles may have been assembled with an incorrect left axle shaft which may result in the shaft separating from the transaxle differential.
If the left axle shaft separates from the transaxle, the vehicle may stop moving, increasing the risk of a crash. Additionally, a separated axle shaft may allow the vehicle to roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, dealers will inspect and replace the axle shaft, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 126.
Campaign 14V784000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperDo not drive until repairedJun 24, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, through June 16, 2014. Due to a manufacturing error, one or both of the front brake calipers may fracture.
If a brake caliper fractures, brake effectiveness would be reduced, lengthening to distance required to stop the vehicle, increasing the risk of a crash.
Hyundai contacted the affected owners on June 19, 2014 and instructed them not to drive their vehicles. Hyundai dealers will replace the affected brake calipers, free of charge. The recall began on September 12, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 120.
Campaign 14V368000 on NHTSA.gov
SteeringDo not drive until repairedJun 12, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Campaign 14V325000 on NHTSA.gov
Representative owner complaints
1,144 reports, newest first.
Engine, Sep 20, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE ENGINE SEIZED AND THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Power train, Engine, Fuel/propulsion system, Sep 3, 2018
VEHICLE STALLS. RANDOMLY. ACCELERATION STALLS RANDOMLY. ENGINE DIES PARKED RANDOMLY. SEEMS SO DECELERATE/BRAKE/. DRAG WHILE DRIVING. RECALL O COMPORT N PROGRAM ONLY. WARRANTY FOR ORIGINAL OWNER ONLY. RECALLED MADE IN. 2011-2014 SONATA MY 2015 SONATA SPORT HAS THE SAME ENGINE
Service brakes, Aug 28, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE ATTEMPTING TO STOP THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE BRAKING DISTANCE WAS EXTENDED AND THE BRAKE PEDAL HAD TO BE FORCEFULLY DEPRESSED. DURING THE FAILURE, THE STEERING WHEEL AND BRAKE PEDAL WOULD SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT BRAKE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT EVENTUALLY THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FRONT ROTORS AND BRAKE PADS WERE REPLACED ON SEVERAL OCCASIONS BETWEEN 39,000 AND 70,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,000.
Exterior lighting, Aug 26, 2018
OCCASIONALLY WHEN APPLYING THE LEFT BLINKER SWITCH TO MAKE A LEFT HAND TURN IT WILL TAKE 5-10 SECONDS FOR IT TO START WORKING AND SOMETIMES WHEN I TURN THE LEFT BLINKER ON, THE RIGHT SIDE STARTS BLINKING FOR A WHILE THEN IT WILL AUTOMATICALLY SWITCH TO THE LEFT. THIS HAS BEEN GOING ON FOR THE PAST FEW WEEKS. DEALER WANTS $125 JUST TO LOOK AT THE CAR PLUS WHAT EVER THE SERVICE / PARTS WILL BE.
Seat belts, Aug 24, 2018
SEAT BELTS ARE NOT RETRACTING PROPERLY AND ARE UNSAFE, NOT FUNCTIONING. DEALERSHIP REFUSES TO REPAIR THE DRIVERS SIDE SEAT BELT WHICH IS THE WORSE, FOR LESS THAN $700 THIS IS RIDICULOUS. MANY RECALLS ON SONATA OF PRIOR YEARS REGARDING SEAT BELTS AND IT NEEDS TO BE EXTENDED TO INCLUDE 2015. THIS HAS BEEN A PROBLEM FOR SEVERAL MONTHS. I AM SHOCKED HYUNDAI WONT REPAIR WHAT IS CLEARLY A MANUFACTURER DEFECT.
Other or unspecified, Aug 21, 2018
ON 08/12/2018, I WAS DRIVING MY CAR ON THE HIGHWAY WHEN THE ELECTRONIC DISPLAY INDICATED THAT I WAS TRAVELING AT 65 MPH WHEN I WAS HAD SLOWED FOR TRAFFIC. WHEN I PULLED OFF THE HIGHWAY AT AN EXIT THE DISPLAY INDICATED THAT I WAS TRAVELING AT 65 MPH WHEN I WAS AT A FULL STOP. I THEN NOTICED THAT WHEN DRIVING THE CAR THE MANUAL TACHOMETER WAS WORKING AND SPEEDOMETER SHOWED THE ACTUAL SPEED OF CAR OF 40 MPH WHILE THE ELECTRONIC DISPLAY SHOWED THE SPEED OF 65 MPH. WHILE DRIVING I NOTICED I COULD NOT SCROLL THROUGH THE MENUS ON THE ELECTRONIC DISPLAY AND THE ONLY THING SHOWING WAS 65 MPH. I PULLED OFF THE ROAD AND TURNED OFF THE CAR AND THE DISPLAY STILL SHOWED 65 MPH EVEN THOUGH CAR WAS OFF AND DOORS WERE OPEN. AFTER STARTING THE CAR AGAIN TO DETERMINE IF WORKING, ALL FUNCTIONS STOPPED WORKING. THE CAR SHOWED TRAVELING AT 65 MPH, EVEN THOUGH DRIVING TO PARKING SPOT, AND THE TACHOMETER, SPEEDOMETER, GAS LEFT INDICATOR, CAR MILEAGE, TEMPERATURE DISPLAY ALL STOPPED WORKING. THE RADIO AND NAVIGATION CONTINUED TO WORK AS DID SIGNALS. I HAD CAR TOWED TO DEALER AS IT WAS NOT DRIVABLE. AFTER CAR CAME OFF TOW TRUCK, ALL FUNCTIONS RETURNED. THE DEALER TOLD ME THAT THERE WAS AN ACTIVE RECALL ON THE CAR, BUT IT WAS SOMETHING ONLY THE SERVICE AREA COULD SEE AND THE CUSTOMERS WERE NOT NOTIFIED OF ISSUE FOR A RECALL. ON THE PAPERWORK THEY INDICATE IT IS 'CAMPAIGN HE1000 ' REFER TO LINE B.' A RECALL CAMPAIGN MUST BE SENT TO CUSTOMERS AS THIS STARTED TO HAPPEN WHEN I WAS DRIVING ON THE HIGHWAY AND COULD POTENTIALLY BE DANGEROUS TO OWNERS. I WAS ABLE TO QUICKLY PULL OFF THE HIGHWAY, BUT THAT WOULD NOT HAVE BEEN THE CASE LATER IN THE WEEK. POTENTIAL LIVES ARE BEING PUT AT RISK.
Power train, Vehicle speed control, Engine, Aug 12, 2018
P0010 CODE AND P0011 CAN HEAR A METAL GRINDING NOISE WHEN ACCELERATING ALSO FLUCTUATING RPMS. I KEEP IMMACULATE MAINTENANCE AND TAKE EXCELLENT CARE OF IT. ABSOLUTELY NO IDEA HOW BUT PARKED CAR EVERYTHING WAS NORMAL, STARTED CAR NEXT DAY AND RPMS SHOT HIGH AND LIGHT CAME ON. THEY RESET LIGHT AND SAY NOTHING WRONG BUT THIS KEEPS OCCURING. HIGHLY UPSET AS I HAVE ABSOLUTELY LOVED EVERYTHING ABOUT THIS CAR UNTIL NOW.
Power train, Vehicle speed control, Engine, Aug 10, 2018
AT AROUND 80,000 MILES CAR STARTED GOING DOWN HILL. IT HESITATES TO TAKE OFF FROM A STOPPING POINT. IT SHAKES SOMETIMES WHEN ABOUT TO ACCELERATE AND IT DOESN'T ACCELERATE VERY FAST ANYMORE GETS UP TO ABOUT 1800-2000 RPM BEFORE IT ACTUALLY PICKS UP SPEED.
Electrical system, Seats, Aug 8, 2018
ALL FUNCTIONS FOR THE SEAT MANEUVERING WORK, EXCEPT THE DECLINE FORWARD FUNCTION. THE VEHICLE WAS STATIONARY AND RUNNING.
Engine, Aug 1, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE VEHICLE SHUT OFF AND THEN RESTARTED WHILE IN MOTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (925 N STATE ROAD 7, PLANTATION, FL 33317, (954) 388-9627), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
Engine, Jul 25, 2018
MY 2015 SONATA 2.0 SPORT ENGINE STALLED WHILE I WAS WAITING AT A TRAFFIC LIGHT IN THE MIDDLE OF RUSH HOUR TRAFFIC (OAKLAND) PITTSBURGH, PA. VEHICLE WAS TYING UP TRAFFIC SO BAD THAT A UNIVERSITY POLICE OFFICER HELPED ME PUSH VEHICLE TO SIDE OF ROAD. GOT VEHICLE TOWED TO #1 COCHRAN HYUNDAI MONROEVILLE, PA. WAS INFORMED VEHICLE ENGINE SEIZED UP AND A REPLACEMENT WOULD BE NEEDED. BEEN WITHOUT VEHICLE SINCE MID MAY 2018, WHILE STILL PAYING CAR NOTE, INSURANCE AND CAR REGISTRATION! I NEED TO BE COMPENSATED!!! LUCKILY, ENGINE IS COVERED UNDER WARRANTY BUT STILL A BIG INCONVENIENCE!!!! HYUNDAI HOW WILL YOU SMOOTH THIS OVER WITH YOUR CUSTOMERS???
Engine, Jul 24, 2018
WHENEVER I COME TO A COMPLETE STOP WHILE MY VEHICLE IS IN DRIVE, THE RPM'S IDLE AT A DANGEROUSLY LOW LEVEL THAT UPON RELEASING THE BRAKES IN ORDER TO DRIVE AGAIN, THE VEHICLE SPUTTERS AND STRUGGLES TO TAKE OFF. A COUPLE OF TIMES THE VEHICLE HAS ACTUALLY STALLED OUT WHILE SITTING AT AN INTERSECTION WHILE TRYING TO DRIVE. THE ONLY WAY I HAVE BEEN ABLE TO FIND A FIX TO THIS PROBLEM IS BY KEEPING THE AIR CONDITIONING ON WHICH APPEARS TO MAKE THE VEHICLE RPM'S RUN A LITTLE HIGHER IN TURN NOT ALLOWING THE VEHICLE TO GET TO DANGEROUSLY LOW RPMS. AS FAR AS I CAN TELL THERE ARE NO RECALLS OUT THERE PERTAINING TO THIS WHILE OTHER INDIVIDUALS APPEAR TO BE EXPERIENCING THE SAME THING. DEALERSHIP STATES THAT IT IS NORMAL. I PURCHASED THIS VEHICLE ABOUT 2 MONTHS AGO SO I AM NOT SURE IF THIS WAS A COMMON OCCURRENCE WITH THE PRIOR OWNER. SEEMS LIKE IF HYUNDAI WERE TO INCREASE THE RPMS WHILE IT IS IN AN IDLE STATE (IN DRIVE) THEN THIS WOULD NOT HAPPEN.
Engine, Jul 24, 2018
I CRANKED THE CAR IN MY DRIVEWAY AND IT WAS SHAKING A LITTLE, WHICH I THOUGHT WAS STRANGE AND WHEN REVERSED AND STARTED TO DRIVE THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR DIED. IT HAD 59156 MILES ON IT AT THAT TIME. HYUNDAI TOWED IT TO THE DEALER FOR ME AND THEY SAID THEY COULD NOT GET ANY ERROR CODES OR SEE ANYTHING THAT WAS WRONG WITH IT.. THEY SAID BRING IT BACK IF THERE ARE MORE ISSUES.HYUNDAI KEPT THE CAR FOR MORE THAN A WEEK TO SEE WHAT WAS WRONG..
Electrical system, Other or unspecified, Engine, Jul 22, 2018, fire
OUR CAR WAS SERVICED BY SOUTHWEST HYUNDAI DEALER IN ALBUQUERQUE ON 7/6, AND ALTHOUGH IT WAS IDLING ROUGH, THEY TOLD US OUR CAR WAS SAFE TO CONTINUE OUR VACATION TO CO. THE NEXT MORNING, 30 MILES LATER ON I 25 WE WERE TRAVELING THE SPEED LIMIT, AND A CLANKING NOISE STARTED AND SMOKE POURED OUT FROM UNDER THE HOOD...WE PULLED OVER IMMEDIATELY. BILLOWS OF SMOKE. WE CALLED 911 AND ROAD ASSISTANCE. SANTA FE FIRE DEPT FORCED HOOD OPEN AND FLOODED THE ENGINE. CAR WAS TOWED TO SANTE FE HYUNDAI FIESTA. OUR INSURANCE COMPANY INSPECTED AND SAID THE CAR WAS TOTALED. HYUNDAI CORPORATE WILL BE INSPECTING THE CAR TO TRY AND DETERMINE CAUSE. ACCORDING TO GEICO ADJUSTER, THAT MAY NOT BE POSSIBLE. EVERYTHING MELTED.
Engine, Jul 13, 2018
VEHICLE WAS STATIONARY WHEN STARTED UP. THE ENGINE STARTED THE RATTLE WHILE IN IDLE. AFTER LETTING THE CAR SIT FOR 10 MINUTES, PROCEEDED TO DRIVE NORMALLY. THE ENGINE WOULD THEN RATTLE DURING ACCELERATION AND APPLYING MORE RPMS. THE RATTLE WAS DIRECTLY RELATED TO APPLYING MORE PRESSURE TO THE GAS PEDAL. THIS CAR HAS 12322 MILES AND THE RATTLE STARTED TO OCCUR AT 12000 MILES TO THE BEST OF MY KNOWLEDGE. VEHICLE WAS STARTED IN DRIVEWAY AND RATTLE WAS HEARD AT INTERSECTION AND THEN LATER ON HIGHWAY. I'M CONCERNED THIS RATTLE WILL DAMAGE THE ENGINE BUT SPECIFIC COMPONENTS ARE UNKNOWN.
Visibility, Jul 9, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF DETACHED FROM THE FRAMING WITHOUT WARNING. NAPLETON HYUNDAI GLENVIEW (1620 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 729-8900) INDICATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FAILURE, BUT DID NOT PROVIDE A RESPONSE TIMEFRAME. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD FOLLOW-UP. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Power train, Exterior lighting, Other or unspecified, Jul 8, 2018
THE LOW BEAM HEADLIGHTS WILL NOT COME ON EVEN AFTER REPLACING THE BULBS AND FUSES. THE A/C STOPPED WORKING. AGAIN, THE FUSES WERE REPLACED AND ALL CONNECTIONS ARE RIGHT. THERE'S A VIBRATION COMING FROM THE PASSENGER SIDE FRONT WHEEL. IT STARTS AT 70 M.P.H AND GETS WORSE AS SPEED INCREASES. ROARING THE TIRES DID NOT HELP. IT SOUNDS LIKE A OLD WORN OUT TRUCK COMING FROM THE DRIVERS SIDE STRUT HOUSING.
Vehicle speed control, Electronic stability control (ESC), Engine, Jul 1, 2018
CAR DECELLARATES ON IT ,S ON WHEN YOU TRY TO PASS OR SPEED UP.CUTS OFF.JUMPS.
Engine, Jun 29, 2018
WITH ONLY 27,000 MILES, THE CAR STALLED AT AN INTERSECTION WITHOUT ANY WARNING ON A JUNE DAY IN 2016 IN TEXAS. TOWED TO DEALERSHIP FOR WARRANTY REPAIR. WARRANTY COMPANY DECLINED THE REPAIR, CLAIMING "CUSTOMER MAINTENANCE ISSUE". WARRANTY COMPANY REFUSED REPAIR AFTER LOOKING ONLY AT PHOTOGRAPHS OF THE ENGINE. WARRANTY COMPANY DIDN'T REQUEST, AND DEALERSHIP REFUSED TO EVEN ACCEPT OWNERS MAINTENANCE RECORDS. AFTER THE REPAIR WAS DECLINED, I RESEARCHED THE PROBLEM AND FOUND OUT ABOUT RECALL FOR PREVIOUS MODEL YEARS 2011-2014. THAT RECALL WAS A RESPONSE TO SIMILAR FAILURES AND CUSTOMER'S SIMILAR COMPLAINTS ABOUT WARRANTY COMPANY AUTOMATICALLY CLAIMING "CUSTOMER MAINTENANCE ISSUE". DEALERSHIP SHARED WITH ME THEIR COMMUNICATIONS WITH THE WARRANTY COMPANY WHICH ASKED ONLY FOR PHOTOS OF THE PROBLEM. HOW CAN THE CAUSE OF THE FAILURE BE DETERMINED BY PHOTOGRAPHS OF THE ENGINE WHEN THE PREVIOUS FOUR MODEL YEARS USED THE SAME EXACT ENGINE MODEL RESULTING IN MAJOR RECALLS? ALSO, HOW CAN THE WARRANTY COMPANY REFUSE TO SEE MAINTENANCE RECORDS AND THEN BLAME OWNER'S FOR THE FAILURE? CLEARLY THE COMPANY IS EXECUTING A NATIONWIDE POLICY OF DECLINING REPAIRS EVEN WHEN THEY ARE COVERED BY THE WARRANTY. HOW MANY SIMILAR FAILURES WERE COVERED BY THE WARRANTY?
Engine, Jun 28, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Vehicle speed control, Fuel/propulsion system, Jun 26, 2018
WHENEVER I ACCELERATE ON THE HIGHWAY MY ENGINE WOULD REV TO A HIGH RPM WITH A DELAYED REACTION IN ORDER TO GET THE CAR ACCELERATED. ALSO, WHENEVER I SLOW DOWN MY CAR FOR A STOP LIGHT OR STOP SIGN, MY ENGINE WOULD REV TO A HIGH RPM TO SLOW DOWN MY CAR. I ASKED THE HYUNDAI DEALERSHIPS, THEY SAID THE EVERYTHING IS OKAY, HOWEVER I CAN TELL RIGHT AWAY THERE'S A DIFFERENCE WITH MY 2015 HYUNDAI SONATA VS MY GIRLFRIENDS 2015 HYUNDAI SONATA, EXACTLY THE SAME YEAR AND MODEL AND TRIM, BUT THE DRIVE IS TOTALLY DIFFERENT. ALSO, I CAN ALSO TELL BECAUSE THE MPG ON MY CAR IS FAR LOWER THAN MY GIRLFRIENDS. AND SHE HAS A HEAVY FOOT ON THE GAS PETAL. IT DOESN'T MAKE SENSE. THE HYUNDAI DEALERSHIP ALSO RESET THE COMPUTER OF THE CAR, BUT NO DIFFERENCE.
Power train, Engine, Jun 21, 2018
AIR INTAKE WAS REPLACED 3X. 3RD TIME LEAD TO TURBO FAILURE. THOMPSON HYUNDAI REPLACES TURBO BUT DOESN'T PUT ANTIFREEZE, TIGHTEN OIL SCREW (WHICH BLEW OIL ALL OVER ENGINE), AND THEY DIDN'T EVEN TEST DRIVE IT. DROVE VEHICLE, SMOKE STARTS POURING FROM THE VENTS, ENGINE OVERHEATS. VEHICLE GETS TOWED BACK TO DEALERSHIP. CURRENTLY VEHICLE HAS CHECK ENGINE LIGHT ON, ROUGH IDLE AND DOESN'T ACCELERATE. ALMOST GOT INTO AN ACCIDENT BECAUSE LOSS OF ACCELERATION. ALSO, THE SUNROOF WINDDEFLECTOR WHICH WAS RECALLED IS NOW COMING OFF AGAIN. DEALERSHIP USED A SMALL AMOUNT OF GLUE TO ADHESIVE IT BACK TO THE CAR. THE GLUE HAS FAILED.HYUNDAI NEEDS BETTER SERVICE TECHS. THEY HAVE DESTROYED MY CAR.
Steering, Jun 15, 2018
I WAS ABOUT THE CHANGE LANE AND I FELT THAT THE STEERING WHEEL IS HARDER TO TURN THAN USUAL. I WAS TURNING RIGHT. I IMMEDIATELY PULLED OVER TO THE NEAREST STREET AND PARKED. I LEFT THE CAR RUNNING. AFTER A MINUTE THE STEERING WHEEL WAS LOCKED I COULDN'T MOVE IT. THEN, ALL THE LIGHTS ON THE DASHBOARD TURNED OFF AND THE AC STOPPED. MANY WARNING LIGHTS TURNED ON. I TURNED OFF THE CAR AND I COULD NOT TURN IT ON AGAIN. IT WAS TOWED TO THE DEALERSHIP (IT IS UNDER WARRANTY) AND THEY SAID IT WAS THE ALTERNATOR AND THE BATTERY. THEY REPLACED THE ALTERNATOR AND THE BATTERY AND SAID IT WAS FINE. I TOOK THE CAR BACK, PAID FOR BATTERY AND AFTER 20MILES I FELT AGAIN SOME GLITCHES IN THE STEERING. I IMMEDIATELY PULLED OVER TO THE NEAREST PARKING LOT AND I COULD NOT TURN THE STEERING WHEEL ANYMORE. THE CAR WAS ON BUT THE STEERING WAS LOCKED. I TURNED OFF THE CAR AND AGAIN, I COULD NOT START IT. I AM REALLY AFRAID BECAUSE IF THIS HAPPENED ON THE FREEWAY AND I WAS IN THE MIDDLE LANE, I WOULD NOT BE ABLE TO TURN MY STEERING WHEEL. I WOULD NOT KNOW WHAT TO DO. WHAT IS WORSE, THE OFFICIAL DEALER 'FIXED IT' BUT THE SAME ISSUE AROSE AFTER 20 MILES AGAIN. WHAT IF I WAS TO GO ON A TRIP? I AM REALLY WORRIED ABOUT WHAT IS GOING ON WITH THE STEERING. AND I PAID FOR THE BATTERY WHICH IN THE END MAY NOT BE A PROBLEM AT ALL. I FEEL RIPPED OFF AND THE CAR IS ONLY 44,400MILES AND IT IS 3 YRS OLD.
Other or unspecified, Jun 11, 2018
TIRE COMPLAINT, NOT ABOUT THE VEHICLE ITSELF. I SEE NO WHERE TO FILE A COMPLAINT SPECIFICALLY ABOUT TIRES. 2015 HYUNDAI SONATA SPORT 2.0T PURCHASED NEW 3/24/16. EQUIPPED WITH HANKOOK VENTUS S1 NOBLE2 TIRES - 235/45R18 DOT # T7N9 1A H 4214. IMMEDIATELY PURCHASED A TIRE PROTECTION PACKAGE FROM DISCOUNT TIRE WHICH ENTITLED ME TO: FREE FLAT REPAIRS, FREE ROTATION & BALANCE, AND ROAD HAZARD PROTECTION. THE TIRES WERE MAINTAINED BY ME - A SEMI-RETIRED MECHANIC AT 35 PSI AND CHECKED REGULARLY. THE VEHICLE ALSO DISPLAYS TIRE PRESSURE INFORMATION IN THE DRIVERS' INFORMATION DISPLAY. TIRES WERE ROTATED EVERY 5,000 MILES WITH EACH OIL CHANGE. ON DECEMBER 11,2017 AT APPROXIMATELY 27,500 MILES (TIRE IS RATED AS A 50,000 MILES TIRE BY HANKOOK), I NOTICED A VIBRATION AT HIGHWAY SPEEDS THAT WAS INCREASINGLY GETTING WORSE AS THE DAY PROGRESSES. PICTURES ATTACHED SHOW THE DRIVER'S SIDE FRONT (LEFT FRONT) TIRE. TREAD SEPARATION WAS OCCURRING AROUND 1/3RD OF THE TREAD DIAMETER. IT IS NOT ALIGNMENT WEAR AS THE PICTURE OF THE SAME WHEEL TURNED TO THE RIGHT CLEARLY SHOWS THE REMAINDER OF THE TREAD IN NEAR PERFECT WEAR PATTERN. TREAD DEPTH WAS 6/32NDS. IN MY FOLLOWING NUMEROUS ONLINE HYUNDAI PAGES INCLUDING: HYUNDAIFORUMS.COM AND SONATA SOCIETY ON FACEBOOK, IT HAS COME TO MY AND SEVERAL OTHER SONATA OWNERS WHOSE VEHICLE CAME EQUIPPED WITH THIS MODEL AND SIZE TIRE ARE EXPERIENCING SIMILAR TREAD SEPARATION, SOME WITH AS LITTLE AS 10,000 MILES. HAD I BEEN A TYPICAL CONSUMER AND NOT SOMEONE WITH 35 YEARS OF EXPERIENCE WORKING ON CARS AND KNEW WHAT TO LOOK FOR, THAT TIRE WILL HAVE EXPLODED AND CAUSED SERIOUS INJURY TO MYSELF AND OTHERS. I REPLACED ALL 4 BUT HAVE ONE IN MY TRUNK FOR VERIFICATION. A SAFETY HAZARD AND THIS SIZE NEEDS TO BE INCLUDED IN THE CURRENT HANKOOK TIRE RECALL. DOCUMENTATION AVAILABLE IF REQUESTED.
Steering, Jun 8, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL NOISE WHILE TURNING AND WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 172,715. THE VIN WAS NOT AVAILABLE.