2015 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,144 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Sonata model years with reports.
Of the 2015 reports, 34 involved a crash and 48 involved a fire. 32 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Parking brake, indicator lightJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Campaign 17V359000 on NHTSA.gov
Visibility, sun/moon roof assemblyOct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Campaign 16V726000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
An air bag that does not inflate increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Campaign 16V232000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Campaign 15V678000 on NHTSA.gov
Seat belts, front, buckle assemblyJun 30, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, to December 4, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will repair or replace the front passenger seat belt buckle, free of charge. The recall began on September 15, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 130.
Campaign 15V414000 on NHTSA.gov
Power train, axle assembly, axle shaftDec 9, 2014
Hyundai Motor America (Hyundai) is recalling certain 1.6 liter model year 2015 Sonata vehicles manufactured August 29, 2014, to October 28, 2014. The affected vehicles may have been assembled with an incorrect left axle shaft which may result in the shaft separating from the transaxle differential.
If the left axle shaft separates from the transaxle, the vehicle may stop moving, increasing the risk of a crash. Additionally, a separated axle shaft may allow the vehicle to roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, dealers will inspect and replace the axle shaft, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 126.
Campaign 14V784000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperDo not drive until repairedJun 24, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, through June 16, 2014. Due to a manufacturing error, one or both of the front brake calipers may fracture.
If a brake caliper fractures, brake effectiveness would be reduced, lengthening to distance required to stop the vehicle, increasing the risk of a crash.
Hyundai contacted the affected owners on June 19, 2014 and instructed them not to drive their vehicles. Hyundai dealers will replace the affected brake calipers, free of charge. The recall began on September 12, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 120.
Campaign 14V368000 on NHTSA.gov
SteeringDo not drive until repairedJun 12, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Campaign 14V325000 on NHTSA.gov
Representative owner complaints
1,144 reports, newest first.
Engine, Sep 30, 2017
PURCHASED 2015 SONATA FOR SON. SONATA STARTED STALLING OUT AT LOW RPM, IDLING VERY ROUGH. WHEN IT UNEXPECTEDLY STALLS OUT, VERY DANGEROUS TO BRAKE, STEER. TOOK IT TO 2 HYUNDAI DEALERS, BOTH SAID CAR NEEDS ENGINE REPLACED, NEITHER COULD TELL ME EXACTLY WHY. SAID ENGINE IS ALL GUNKY. FIRST DEALER SAID IT WAS DUE TO METAL SHAVINGS IN OIL. SECOND DEALER TRIED TO BLAME US FOR POOR MAINTENANCE, EVEN THOUGH WE HAVE SERVICE RECORDS. CAR HAS 80,000 MILES. PAID $19,382 16 MONTHS AGO, $5800 REMAINS ON LOAN AND CAR IS WORTHLESS. $8000 TO REPLACE ENGINE. I AM 2ND OWNER. PURCHASE FROM ENTERPRISE CAR SALES, WITH 60,000 MILE WARRANTY. ALSO PURCHASED EXTENDED WARRANTY, BUT AT 80,000 MILES, WE ARE OVER. I HAVE OWNED 4 CAMRYS AND 2 ACCORDS IN MY LIFE. ALL HAVE RUN AND BEEN SOLD AT AROUND 200,000 MILES. BIG MISTAKE TO TRUST HYUNDAI. MANY RECALLS ON SONATA ENGINES 2011-14, BUT NO ENGINE RECALL ON 2015...YET.
Seats, Engine, Sep 25, 2017
POOR MPG ONLY GETTING 17 MPG ON THE CAR WHEN I SHOULD BE GETTING 25 TO 27 WAS GETTING 14 TILL I GOT THE NEW UP DAT IN AUGUST GO 2017 , CAR HAS NOW 10,000 MILES ON IT WILL BE 2 YEAR OLD AT THE END OF NOVEMBER , DEAL SAY THERE NOTHING WRONG BEEN IN 3 TIMES , TOLD ME UNLESS COOPERATE COMES UP WITH FIX LIVE WITH IT ,AN THERE BEEN A VIBRATION IN THE STEERING WHEEL AN DRIVE SEAT SINCE WE OWNED THE CAR ALL IN TOLD IS THAT CHARACTERISTIC OF THE CAR , NOT TO BOTHER TO BRING BRING BACK ANY MORE
Engine, Sep 19, 2017
WHILE DRIVING ON A MAIN ROAD IN MY CITY I ACCELERATED AND HEARD A BANGING NOISE IN MY ENGINE, WHEN I ACCELERATED THE NOISE GOT LOUDER. FINALLY, THE NOISE STOPPED AND AS I NOTICED THE NOISE GONE I ALSO NOTICED I COULD NO LONGER HEAR MY ENGINE. I TRIED TO ACCELERATE AND MY SPEEDOMETER WAS COMPLETELY FROZEN WITH THE OIL LIGHT, ENGINE LIGHT, AND BATTERY LIGHT ON. I WAS ABLE TO COAST TO A RESIDENTIAL AREA WHERE MY CAR WAS PICKED UP AND TOWED. FAST FORWARD A FEW DAYS AND HYUNDAI IS NOW CLAIMING THAT THE ENGINE FAILURE IS DUE TO NEGLECT AS NOW THEY ARE REQUIRING ALL MAINTENANCE RECORDS FOR MY VEHICLE OR MY WARRANTY IS NULL. IF I CAN'T GET MY WHOLE MAINTENANCE HISTORY THEN I WAS TOLD THAT WILL BE A REAL PROBLEM AND MY SERVICE MAY BE DENIED! MIND YOU, 2014 SONATAS WERE RECALLED DUE TO THEIR ENGINE BUT I WAS ASSURED THE 2015 SONATAS HAVE A DIFFERENT ENGINE, DIFFERENT PART. PLEASE DO YOUR RESEARCH AND DO NOT BUY A HYUNDAI, THEY DO NOT STAND BY THEIR WORK.
Engine, Sep 13, 2017
ENGINE PERFORMANCE WAS REDUCED; A KNOCKING SOUND COULD BE HEARD FROM THE LEFT SIDE OF THE ENGINE; WITHIN A FEW DAYS THE ENGINE STALLED WHILE DRIVING AND WOULD NOT RESTART. HYUNDAI DEALER INSPECTION INDICATES THE ENGINE IS SEIZED UP. SYMPTOMS ARE SIMILAR TO THOSE IN ENGINE-RECALLED HYUNDAI SONATAS FROM THE PREVIOUS MODEL YEAR. HYUNDAI DECLINES TO PAY TO REPLACE THE ENGINE, BUT I SUSPECT THIS IS THE SAME PROBLEM AS OCCURRED IN PREVIOUS MODEL YEAR, FOR WHICH HYUNDAI IS REPLACING ENGINES.
Engine, Sep 12, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 10 MPH, THE VEHICLE SHOOK AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HYUNDAI VILLAGE, 24 COMMONWEALTH AVE DANVERS, MA 01923), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
Other or unspecified, Sep 7, 2017
7 SPEED DUAL CLUTCH TRANSMISSION. CAR SHAKES LOSES POWER AND STALLS CAUSING HUGH ISSUES AND UNSAFE DRIVING CONDITIONS. HYUNDAI DOES NOTHING FOR THE REPAIR HAD MY CAR AT THE DEALER 5 TIMES ALREADY WITH 20,000 MILES ON IT. CAR IS UNSAFE AND NO ONE IS DOING ANYTHING ABOUT IT BUT TAKING MY MONEY. I LOSE POWER FROM A STOP IN TRAFFIC ON THE HIGHWAY OR STOP SIGNS. THE HESITATION IS SO BAD MY WHOLE CAR SHAKES. I AM NOT THE ONLY ONE WITH THIS ISSUE I FOUND THOUSANDS OF OTHERS ONLINE & A CURRENT LAWSUIT IN CALIFORNIA. THESE MODELS NEED TO BE RECALLED ASAP ITS UNFAIR WE HAVE TO PAY FOR A CAR THAT IS ABOUT UNDRIVABLE.
Electronic stability control (ESC), Sep 5, 2017
BSD SYSTEM DOSE NOT WORK AS IT SHOULD BE , I TOOK IT TO THE DEALER AND THEY CLEAR THE CODE AND PREFORM CALIBRATION NOW THERE IS NOT ERROR CODE BUT DOSE NOT PREFORM AS IT SHOULD BE , DOSE NOT DETECT ANY CAR IN BLIND SPOT , IT IS TO RISKY TO SAY I DO RELAY ON THIS SYSTEM BUT DOSENOT DETECT THE CARS
Other or unspecified, Aug 29, 2017
THE CAR IS TWO YEARS OLD, AT LESS THAN 10,600 MILES THE BATTERY HAS TO BE REPLACED, WHICH DID NOT FOLLOW UNDER ANY MANUFACTURER WARRANTY (REPLACING COST ME $195.00 AT 25% DISCOUNT). THE CAR TRIM IS A LIMITED, SONATA, HOWEVER A MOUSE WAS ABLE TO BRAKE INTO THE ENGINE AND ATE THE WIRE HARDNESS,( WHICH ALSO I HAD TO PAID TO BE FIXED) MY CONCERN IS THAT THERE ARE MANY SAFETY PLASTIC PROTECTOR FOR WIRE, AND THEY MAY CAUSE FIRE IF NOT DETECTED ON TIME. THE MAJOR PROBLEM I HAD EXPERIENCE WITH THE CAR IS THAT, WITHIN THIS TWO YEAR THAT I DRIVEN IT, THE ENGINE SHUT DOWN WHILE I WAS IN THE VEHICLE STATIONARY STANDING AT A RED LIGHT NO ONCE, NOT TWICE BUT A THEE TIMES, THE LAST TIME MY FAMILY WAS IN THE CAR, INCLUDING MY GRANDDAUGHTER. I AM REALLY AFRAID TO DRIVE THE CAR ON THE HIGHWAYS, AT THIS POINT I DON'T KNOW WHAT TO DO, I CALLED THE MAIN DEPOT OF HYUNDAI, I TOLD THE PROBLEM THEY SET UP ANOTHER APPOINTMENT WITH ME THIS COMING FRIDAY. DO I HAVE TO WAIT THE VEHICLE'S ENGINE TO STOP AGAIN TO FILE FOR A LEMON LAW. PLEASE I NEED ADVICE BEFORE THIS TURNS UGLY AND MAY CAUSE SERIOUS DAMAGE FOR PASSENGER OR PASSERBY IF THE ENGINE FAIL AT THE WRONG TIME. LAST TIME (AFTER THE ENGINE STOPS FOR THE SECOND TIME) HYUNDAI TRIED TO FIXED THE PROBLEM BY UPDATING THE SOFTWARE. BUT IT SEEMS THAT THIS SOLUTION DID NOT WORK. BECAUSE THE ENGINE STOPS FOR A THIRD TIME.
Electrical system, Engine, Aug 28, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED THREE TIMES TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 57,641.
Engine, Aug 24, 2017
AIR INTAKE HOSE FROM THE AIR FILTER BOX TO THE TURBOCHARGER INLET - 2.0 TURBO ENGINE - MELTED AND BROKE. REDUCED POWER AND POTENTIALLY FOREIGN DEBRIS CAN ENTER THE TURBOCHARGER AND DAMAGE IT, REDUCING POWER EVEN FURTHER. APPARENTLY MANY OWNERS WITH THE 2.0 TURBO ENGINE HAVE EXPERIENCED THE SAME ISSUE. I WENT TO THE LOCAL DEALERSHIP THIS MORNING AND THEY TOLD ME IT COULD BE A MONTH BEFORE THE BACK ORDERED PART ARRIVES. I WAS NOT OFFERED ALTERNATIVE TRANSPORTATION.
Engine, Aug 16, 2017
MY ENGINE SUDDENLY STALLED WHILE DRIVING DOWN A BUSY HIGHWAY WITH MY FAMILY. LUCKILY NO ONE WAS HURT THANK THE LORD! WE WERE DRIVING DOWN THE HIGHWAY WHEN WE STARTED TO HEAR A KNOCKING NOISE AND THE CAR STARTED TO DECELERATE. WE NOTICED THERE WAS WHITE SMOKE AS WELL. I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE HIGHWAY. THE CAR WOULD NOT RESTART SO WE CALLED ROADSIDE ASSISTANCE AND SINCE IT WAS SATURDAY EVENING, (AFTER HOURS) WE HAD PARK THE CAR AT A NEARBY WALMART UNTIL MONDAY. I HAD TO DO THE WHOLE ROADSIDE ASSISTANCE SONG AND DANCE ALL OVER AGAIN MONDAY. THE SERVICE DEPARTMENT WAS VERY ACCOMMODATING. THEY WERE PLEASANT AND EVEN PROVIDED A LOANER CAR. THEY INFORMED ME THE ENGINE WOULD NEED TO BE REPLACED BUT SINCE MY CAR ONLY HAD 34,000 MILES IT SHOULD BE COVERED. THEY SAID THEY JUST HAD TO GET IT APPROVED BY HYUNDAI FIRST. AFTER A WEEK OF WAITING THEY CALLED ME UP AN TOLD ME HYUNDAI WOULD NOT BE COVERING THE VEHICLE DUE LACK OF MAINTENANCE (SIGHTED OIL CRUDE BUILD UP AS EVIDENCE) AND I WOULD NEED TO FORK OVER $5500. I GOT THE OIL CHANGED AND MAINTAINED THE CAR BUT FAILED TO KEEP DOCUMENTATION. UPON RESEARCHING THE ISSUE, IT APPEARS HYUNDAI HAS A HISTORY OF NOT STANDING BY THEIR WARRANTY AND LEAVING THEIR CUSTOMERS HIGH AND DRY. IN FACT THEY JUST SETTLED A LAW SUIT FOR THE SAME EXACT THING. SO WE PAID UP, WAITED A WEEK FOR THE REPAIRS AND NOW I'M BACK UP HERE A WEEK LATER WITH ANOTHER ENGINE PROBLEM (OVERHEATING). LUCKILY WE ONLY HAD THE CAR FOR A WEEK BECAUSE THEY LIKELY WOULD'VE CHARGED ME AGAIN. WELL HOPEFULLY THEY WILL PROVIDE ME WITH A LOANER AGAIN BECAUSE THIS JUST DESTROYED MY WORK SCHEDULE FOR TODAY.
Power train, Engine, Aug 14, 2017
WHILE DRIVING MY CAR LOSES POWER. WHAT CAUSES THIS IS A LEAKING MANIFOLD. MY FRIEND HAS A 2015 SONATA WITH THE SAME ISSUE.
Power train, Engine, Aug 9, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A KNOCKING NOISE COMING FROM THE TRANSMISSION AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG ISLAND CITY HYUNDAI IN QUEENS, NY WHO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,988.
Power train, Other or unspecified, Aug 9, 2017, crash
HELLO, UNINTENDED ACCELERATION: MY 2015 HYUNDAI SONATA SUPERNATURALLY FLEW FORWARD WIDE OPEN AND CRASHED INTO MY HOUSE. 3 OR 4 AIRBAGS WENT OFF AND WHOLE FRONT END BAD. MY WIFE AND I WERE INSIDE WITH SEAT BELTS ON. WE HAD JUST DRIVEN BACK AND PULLED IN THE DRIVEWAY. I PUT IN PARK. THEN I DECIDED TO PULL UP A COUPLE FEET. PUT FOOT ON BRAKE PUT IN D AND- WHAM!!- LIKE A MISSILE IT WAS SCREAMING WIDE OPEN JUMPING FORWARD. (MY FOOT WAS ON BRAKE-NOT ON GAS-I SAW IT AFTER I GOT SENSE ENOUGH TO TURN OFF KEY) .ANYWAY, IN 1 SECOND WE WERE INTO THE DECK, TIRES SPINNING AND SMOKING AND ENGINE SCREAMING. SMOKE IN THE CAR, I THOUGHT IT WAS ON FIRE. I GET SENSE ENOUGH TO TURN THE IGNITION OFF. MY WIFE COULD NOT GET OUT AS PASSENGER SIDE DOOR BENT. FINALLY, SHE SQUEEZED OUT WHEN I PULLED ON IT. WE HAVE BRUISES AND MY BACK AND MY WIFE'S BACK ARE OUT. I HAVE LOOKED ONLINE AND HYUNDAI HAS BEEN HAVING A LOT OF CARS WITH THIS. I HAVE TURNED INTO INSURANCE BUT THE ADJUSTER HAS NOT COME YET. I AM OUT 500 DELECTABLE. PLUS WHEN A CAR IS WRECKED IT IS WORTH LESS. AND I AM AFRAID TO GET BACK IN THIS CAR!!! WHAT IF WE WERE BEHIND A TRACTOR TRAILER WE WOULD BE DECAPITATED. I HAVE NO MONEY TO PAY YOU BUT MY INSURANCE IS GOOD AND PAID. HAVE YOU SEEN THIS BEFORE? CALL[XXX]. [XXX]. WRITE ESTIMATE. 500 DEDUCT. CALL BACK IF WE GO TO DR. TO GET SOMETHING ELSE WRITTEN UP FOR DR. CALL BACK IF WE NEED RENTAL. INSURANCE IS ENCOMPASS. AGENT: ATKINSON INSURANCE AGENCY. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Electrical system, Aug 9, 2017
ECU SOMETIME LOCKS UP. CAUSING ALL WARNING LIGHTS TO LIGHT UP, THE VEHICLE WOULD NOT SHIFT INTO GEAR. WHEN SHIFT OVERRIDE IS USED THE VEHICLE DOESN'T HAVE POWER STEERING AND METER GAUGES DO NOT WORK. AFTER DISCONNECTING AND RECONNECTING THE BATTERY THE ECU IS RESET AND VEHICLE OPERATES NORMALLY
Engine, Aug 9, 2017
THE ENGINE BROKE DOWN WILE DRIVING ON THE STREET. MECHANIC IS CHANGING THE ENGINE.
Parking brake, Service brakes, Engine, Aug 8, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE MAKING A LEFT TURN, THE RPMS WOULD INCREASE AND THEN IDLE. WHEN SHIFTING INTO DRIVE, THE MOTOR WOULD JERK VIOLENTLY. FINALLY, WHEN DRIVING AND DEPRESSING THE BRAKE PEDAL TO COME TO A STOP, THE BRAKE PEDAL SEIZED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE CRAIN HYUNDAI DEALER (LOCATED IN NORTH LITTLE ROCK, AR) WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE FOUND IN THE MOTOR AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V359000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY HAD EXPIRED. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Engine, Aug 7, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING VARIOUS SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER MAKING A RIGHT TURN, USUALLY DIRECTLY AFTER STOPPING AT A STOP SIGN. RANCHO GRANDE MOTORS OF SAN LUIS OBISPO, CALIFORNIA WAS MADE AWARE OF THE ISSUE, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Service brakes, Aug 4, 2017, crash
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED WHIPLASH, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. AN UNKNOWN HYUNDAI DEALER IN BUFFALO, NEW YORK WAS MADE AWARE OF THE FAILURE AND PERFORMED AN INSPECTION FOR A TRADE-IN. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE TRADED IN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000.
Engine, Aug 3, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE FUEL IN THE ENGINE OIL WAS EMPTY. THE CONTACT REFILLED THE OIL. THE VEHICLE WAS RESTARTED AND RETURNED TO NORMAL. THE CONTACT ALSO STATED THAT THERE WAS NO OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (FIRST LUBE USA LOCATED AT 3614 W LINCOLN AVE, MILWAUKEE, WI 53215; (414) 647-8820) WHERE AN OIL FLUSH WAS PERFORMED AND THE OIL WAS REFILLED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Power train, Jul 25, 2017
TRANSMISSION SHUDDERS, DISENGAGES IN MOTION MAKING THE CAR HESITATE, STALL AND BUCK THIS USUALLY OCCURS WHEN PULLING INTO TRAFFIC FROM A STAND STILL...OR WHEN BACKING OR MOVING FORWARD SLOWLY AS IN BUMPER TO BUMPER TRAFFIC OR WHEN IN A DRIVE THROUGH..
Engine, Jul 18, 2017
THE CAR SEIZED UP AND DIED WHEN GOING UP A HILL
Seats, Jul 9, 2017
FOR THE SECOND TIME WITHIN TWO YEARS THE DRIVERS SEAT CONTROL PANEL FRAME ONCE AGAIN CAME LOOSE EXPOSING THE ELECTRICAL WIRES. THIS MAKES IT DIFFICULT TO SET THE SEAT PROPERLY FOR DRIVING. IT MAKES THE VEHICLE UNSAFE TO DRIVE IF THE SEAT IS NOT PROPERLY SET.
Engine, Jul 6, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, HE HEARD A RATTLING NOISE UNDER THE HOOD. THE CONTACT STATED ALSO MENTIONED WHILE TAKING THE VEHICLE TO BE SERVICED FOR AN OIL CHANGE, THE RATTLING NOISE BEGAN TO MAKE A LOUD KNOCKING NOISE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE INDEPENDENT MECHANIC INFORMED HIM THAT HE SHOULD NOT DRIVE THE VEHICLE AND THAT HE NEEDED TO HAVE THE ENGINE CHECKED. THE VEHICLE WAS THEN TAKEN TO DAVE HALLMAN HYUNDAI AT 2104 STATE ST, ERIE, PA 16503, (814) 452-6731 WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL SLUDGE BUILD-UP AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 56,150.
Steering, Service brakes, Jun 30, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE ABS INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED THE LOCAL DEALER (ALAN VINES HYUNDAI AT 731-664-8500 LOCATED ON 1639 US-45 BYP, JACKSON, TENNESSEE, 38305) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING; HOWEVER, THE CONTACT DECLINED DUE TO THE DIAGNOSTIC FEE. THE CONTACT STATED THAT SHE DID NOT FEEL COMFORTABLE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.