2015 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,144 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Sonata model years with reports.
Of the 2015 reports, 34 involved a crash and 48 involved a fire. 32 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Parking brake, indicator lightJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Campaign 17V359000 on NHTSA.gov
Visibility, sun/moon roof assemblyOct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Campaign 16V726000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
An air bag that does not inflate increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Campaign 16V232000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Campaign 15V678000 on NHTSA.gov
Seat belts, front, buckle assemblyJun 30, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, to December 4, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will repair or replace the front passenger seat belt buckle, free of charge. The recall began on September 15, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 130.
Campaign 15V414000 on NHTSA.gov
Power train, axle assembly, axle shaftDec 9, 2014
Hyundai Motor America (Hyundai) is recalling certain 1.6 liter model year 2015 Sonata vehicles manufactured August 29, 2014, to October 28, 2014. The affected vehicles may have been assembled with an incorrect left axle shaft which may result in the shaft separating from the transaxle differential.
If the left axle shaft separates from the transaxle, the vehicle may stop moving, increasing the risk of a crash. Additionally, a separated axle shaft may allow the vehicle to roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Hyundai will notify owners, dealers will inspect and replace the axle shaft, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 126.
Campaign 14V784000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperDo not drive until repairedJun 24, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, through June 16, 2014. Due to a manufacturing error, one or both of the front brake calipers may fracture.
If a brake caliper fractures, brake effectiveness would be reduced, lengthening to distance required to stop the vehicle, increasing the risk of a crash.
Hyundai contacted the affected owners on June 19, 2014 and instructed them not to drive their vehicles. Hyundai dealers will replace the affected brake calipers, free of charge. The recall began on September 12, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 120.
Campaign 14V368000 on NHTSA.gov
SteeringDo not drive until repairedJun 12, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Campaign 14V325000 on NHTSA.gov
Representative owner complaints
1,144 reports, newest first.
Electrical system, Engine, Jun 24, 2015
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE MADE A VERY LOUD SOUND AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Vehicle speed control, Engine, May 21, 2015
2015 HYUNDAI SONATA 2T - SLOW ACCELERATION; CAR WILL CONTINUE TO MOVE WHEN FOOT ON BREAK; LOUD ENGINE NOISE; ENGINE LIGHT ALWAYS ON. TOOK CAR TO DEALER THEY SAID IT WAS A RECALL ISSUE THAT THEY REPAIRED. DROVE CAR TWO DAYS ENGINE LIGHT CAME BACK ON. NOW DEALER STATES THEY ARE WAITING FOR PARTS TO COME IN TO FIX.
Engine, May 17, 2015
I HAVE THE LIMITED EDITION, 2.0L TURBOCHARGED. WHEN THE ENGINE IS COLD, AND IF YOU TIP-IN AGGRESSIVELY, YOU CAN HEAR SOME SCREECHING SOUND ABOVE 5000 RPM OF THE ENGINE, EASILY ACHIEVED IN SECOND OR THIRD GEAR. THE TURBO IS DESIGNED BY MITSUBISHI AND I KNEW SOMEONE WHO WORKS THERE. AFTER LISTENING THE SOUND, HE INDICATED IT IS A CASE OF TURBOCHARGER IMBALANCE. I AM NOT SURE IF IT A DESIGN ISSUE OR MINE IS JUST A ONE OFF CASE. I HAVE CONTACTED HYUNDAI LAST WEEK, HAVEN'T GOTTEN ANY RESPONSE YET. I BELIEVE THE TURBO HAS TO BE REPLACED. IF IT NOT RESOLVED, OVER A PERIOD OF TIME DUE TO EXCESSIVE VIBRATION, THE JOURNAL BEARING MAY FAIL AND THE TURBO COULD BLAST. IF ANYONE HAS THE SAME ISSUE, PLEASE TAKE IT SERIOUSLY.
Fuel/propulsion system, May 10, 2015
WENT TO PASS A TRACTOR. NOTICE THE CAR WAS NOT DOWN SHIFTING. PUSHED HARDER ON THE PEDAL AND HEARD A CLICK. AFTER THAT THE CAR DOWN SHIFTED (I BELIEVE THIS CLICK MAYBE NORMAL AS I NOTICE IT ON OTHER CARS BUT OTHER MFGS DID NOT HAVE SUCH A VIOLENT SOUNDING CLICK. ) THE ISSUES IS THAT THE PEDAL GOT STUCK DOWN AND I HAD TO USE MY FOOT TO MANUALLY RELEASE THE PEDAL FROM FULLY DOWN (I REACHED SPEEDS OF AROUND 90 BEFORE I COULD RELEASE THE PEDAL FROM THE FULLY DOWN POSITION).
Air bags, Apr 27, 2015, crash
I WAS PARKING THE CAR AT AN ANGLE AND HIT THE OUTSIDE WALL OF A STORE AT 2:30 IN THE AFTERNOON. BOTH AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. INITIALLY, I THOUGHT I HAD DONE SOMETHING WRONG, AND MAYBE I DID BUT I CAME TO FIND OUT MUCH LATER THAT THIS CAR HAS A FLOOR MOUNTED GAS PEDAL. I HAD OWNED THE CAR ABOUT FIVE WEEKS BY THAT TIME AND HAD BEEN OUT OF TOWN ONE OF THOSE WEEKS WHEN I DIDN'T EVEN USE IT. I HAD PUT PLASTIC MATS IN THE CAR TO PROTECT THE MATS AND CARPETING IN THERE. THAT MORNING I SAW THAT THE MAT HAD GONE UP AGAINST THE GAS PEDAL. AGAIN, AT THAT POINT, I DID NOT REALIZE THAT THE PEDAL WAS FLOOR MOUNTED. MY ONLY COMPLAINT IS THAT HYUNDAI SHOULD TELL PEOPLE THIS AND TELL THEM NOT TO PUT EXTRA MATS ON THE DRIVER'S SIDE UNLESS THEY ARE CUSTOM MADE. I REALLY DON'T KNOW IF THE ACCIDENT WAS BECAUSE I DID SOMETHING WRONG OR BECAUSE THE MAT WAS PRESSING AGAINST THE GAS PEDAL AND PROPELLED THE CAR FORWARD WHILE I THOUGHT I WAS PUSHING ON THE BRAKE. THE FRONT CORNER OF THE CAR WAS SEVERELY DAMAGED AS WAS THE WALL I HIT. *TR
Power train, Vehicle speed control, Apr 25, 2015
BOUGHT 2 BRAND NEW SONATA WITH TOP TECHNOLOGY PACKAGE ON 4/15/2015. THE PROBLEM HAPPENED ON BOTH NEW CARS. WHENEVER THE GAS PEDAL IS OFF, THE COMPUTER/SOFTWARE TAKE CONTROL OF SLOWING THE CAR DOWN EVEN WITH OPEN ROAD AHEAD, ON FLAT SURFACE, ON CORNERS, UP OR DOWN HILL. THIS HAPPENED WHETHER IT IS IN ECO, NOR OR PWR DRIVING MODE. AT VARIOUS STAGES, THE BRAKE KICKS IN AT VARIOUS SPEED AND THE TRANSMISSION DOWNSHIFT PREMATURELY; IN DECELERATION, THE RPM WILL ONLY GOES DOWN UNTIL IDLING SPEED, BUT I CAN SEE THE RPM GOES UP A FEW HUNDRED RPM AT LEAST TWICE BEFORE THE SONATA COME TO A COMPLETE STOP? SONATA DOES NOT HAVE "HILL DECENT CONTROL" LIKE THE RANGE ROVER FOR SPECIFIC SAFETY REASONS. IN CRUISE CONTROL, IT IS EVEN WORST. IF YOU SET CRUISE AT 60, LATER SPEED UP TO 80 TO PASS A SLOWER CAR, ONCE YOU LET OFF THE GAS PEDAL, THE CAR HIT THE BRAKE AND SLOW YOU BACK TO 60? WHAT IS THE HURRY? COASTING IS DRIVERS BEST FRIEND BECAUSE IT MEANS FREE MILEAGE. YET SONATA ENGINEER THINKS OTHERWISE. THIS ERRATIC BEHAVIOR WOULD CERTAINLY IRRITATE THE DRIVER BEHIND YOU ENOUGH AND EVEN CAUSE ROAD RAGE. IF THE SONATA DECIDED TO HIT THE BRAKE BY ITSELF AT A FAST CORNER, WHAT WILL HAPPENED? THERE IS AN ARTICLE IN DETROIT BUREAU MARK B, SAID HIS 2012 EQUUS SPIN OUT OF CONTROL AND NO ONE UNDERSTAND WHY? I BROUGHT BACK THE CAR TWICE TO THE DEALER AND BOTH THE MECHANIC AND THE SALE MANAGER DEFEND THEIR PRODUCT. ATTACH ARTICLE FROM DETROIT BUREAU. HTTP://WWW.THEDETROITBUREAU.COM/2014/06/HYUNDAI-COUNTS-ON-ALABAMA-PLANT/COMMENT-PAGE-1/#COMMENT-180948. *TR
Fuel/propulsion system, Apr 21, 2015
SONATA COMES WITH A 18.5 GAL GAS TANK. UPON FILL UP CAR WILL ONLY TAKE A MAXIMUM OF 12 GALLONS. THE SUPPOSED "RANGE" OF THE CARS COMPUTER SHOW MAYBE 50 MILES WHEN REGISTERING NEAR EMPTY. EVEN SO, ONLY 12 GALLONS CAN BE PUT INTO TANK. WITH APPROXIMATELY 6 GALLONS THAT HAVE TO BE STILL IN TANK, I SHOULD HAVE A RANGE OF 180 MILES AT 30 MILES PER GALLON. GAUGE IS IN NEED OF CALIBRATION APPARENTLY. DEALER CLAIMS TO HAVE NEVER HEARD OF THIS ISSUE EVEN THOUGH IT HAPPENS UPON EVERY FILL UP. *TR
Power train, Engine, Apr 16, 2015
ON 04/06/2016, THE VEHICLE'S ENGINE BEGAN TO RUN ROUGH AND HESITATED. LACK OF ACCELERATION, EVEN AT 4000 RPMS (TOP SPEED 20 MPH AT 4000 RPMS). THE VEHICLE BEGAN TO STALL AND REQUIRED THE GAS PEDAL TO BE PRESSED DUE TO LOW RPMS AT IDLE. THE PROBLEM IS INTERMITTENT, WITH NO WARNING TO THE OPERATOR, AND POSES A SIGNIFICANT SAFETY RISK ON ROADWAYS WITH SPEED LIMITS ABOVE 40 MPH. NO ENGINE WARNING LIGHT CAME ON TO WARN THE OPERATOR. AFTER THREE OCCURRENCES OF THIS PROBLEM, IN LESS THAN 24 HOURS, THE VEHICLE, WITH ONLY 1,351 MILES ON THE ODOMETER, WAS TAKEN TO DEALERSHIP FOR SERVICE ON 4/7/2015. AFTER REPLACING, THE FUEL PUMP, THE VEHICLE WAS RETURNED TO THE OWNER ON 04/10/2015. LESS THAN 2 MILES AFTER PICKING THE VEHICLE UP FROM SERVICE, THE PROBLEM OCCURRED AGAIN, ON A 50 MPH ROADWAY. THE OPERATOR WAS VERY CONCERNED FOR HER SAFETY AS OTHER MOTORISTS WERE SWERVING AROUND THE VEHICLE AND HONKING THEIR HORNS. AGAIN, NO ENGINE WARNING LIGHTS CAME ON TO WARN THE OPERATOR. ONCE AGAIN, THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WITHIN 20 MINUTES OF INITIAL PICK-UP, FOR FURTHER REPAIRS. THE DEALERSHIP HAS HAD THE VEHICLE EVER SINCE, CHANGING MULTIPLE PARTS DEALING WIT THE FUEL SYSTEMS, AND HAS YET TO CORRECT THE PROBLEM TO DATE (04/16/2015). *TR
Engine, Apr 16, 2015
THIS IS THE SECOND 2015 HYUNDAI SONATA WHICH HAD COMPUTER PROBLEMS. THE FIRST ONE PURCHASED IN JULY 2014, HYUNDAI TOOK IT BACK IN DEC 2014 BECAUSE OF THE COMPUTER PROBLEMS. THE SECOND PICKED UP IN DEC 2014 CURRENTLY HAS APPROXIMATELY 2900MILES WITH THE SAME BASIC COMPUTER ISSUES. BOTH VEHICLES WHEN TRAVELING FROM ABOUT 40 TO 65MPH THE ENGINE'S COMPUTER SYSTEM WOULD CUT THE SPEED DOWN AND LOSE COMPRESSION TO APPROXIMATELY 20MPH TO PROTECT THE VEHICLE FROM SOME KIND OF ENGINE DAMAGE. YOU WOULD BE FORCED TO GET OFF THE ROAD AND SHUT THE VEHICLE OFF. ONCE THE ENGINE WAS OFF 5 MINUTES THE ENGINE WOULD START UP, THE CHECK ENGINE/ANTI SKID LIGHTS WOULD STAY ON SO THAT THE DEALERSHIP COULD SEE WHAT CODES WERE CAUSING THE PROBLEM. THE FIRST VEHICLE WAS ASSIGNED A CASE# BY HYUNDAI -CASE# 6788232 AND WAS FINALLY TAKEN BACK BY HYUNDAI IN DEC 2014 AFTER BEING OUT OF SERVICE FOR WELL OVER 35 DAYS DUE TO THE CONTINUED COMPUTER PROBLEMS. THE REPLACEMENT VEHICLE RECENTLY HAD 3 INCIDENTS WHILE TRAVELING AT APPROX. 65MPH THE ENGINE WOULD GO TO 20MPH WITHOUT WARNING. THE ONLY EXCEPTION WAS THAT WHEN I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT WOULD REMAIN ON UNTIL I TURNED OFF THE VEHICLE. WHEN I RESTARTED THE VEHICLE THE CHECK ENGINE LIGHT WENT OFF LEAVING ME IN A DIFFICULT POSITION WHEN BRINGING THE VEHICLE IN FOR SERVICE, THE COMPUTER DIDN'T STORE THE EVENT TO VERIFY THE PROBLEM. THE DEALER SAID IF IT OCCURS AGAIN TO LET THEM KNOW AND THEY WOULD CONTACT THEIR TECHNICAL HOTLINE. THE SERVICE DEPT KNOWS THERE IS A PROBLEM SINCE THEY WENT THROUGH THIS WITH ME ON THE FIRST VEHICLE, THAT'S WHY THEY TOOK THE VEHICLE BACK. I ESTABLISHED A NEW CASE FILE [XXX] ON 4/16/2015 WITH HYUNDAI CONSUMER AFFAIRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Mar 18, 2015
AT 1540 MILES 2015 HYUNDAI SONATA LIMITED ENGINE CAM ADVANCE SENSOR FAILED. THIS CAUSED ENGINE RUNNING ROUGH AND LIMITED POWER WITH INABILITY TO CLIMB HILLS WITHOUT CONSTANTLY DOWNSHIFTING. HIGHWAY DRIVING IS DANGEROUS DUE TO INABILITY TO ACCELERATE AND MERGE AND LOSS OF POWER ON HILLS. OTHER OWNERS ARE UNABLE TO START THEIR CARS ALTOGETHER. ENGINE MONITOR WARNED OF PROBLEM AND RECOMMENDED FULL SYSTEMS DIAGNOSTIC WHICH POINTED TO CAM SENSOR ISSUE. SUPPLY OF SENSORS WAS BACKLOGGED DUE TO MULTIPLE FAILURES NATIONALLY. THIS IS ALSO EVIDENCED BY THE NUMBER OF ONLINE OWNER COMPLAINTS FOR THE SAME ISSUE MANY STATING LONG DELAYS IN OBTAINING THE PART AND MULTIPLE PART FAILURES. IN MY CASE, AFTER 200 MILES WITH THE NEW SENSOR IF FAILED A SECOND TIME AND I AM AGAIN WAITING FOR PARTS. THE VEHICLE NOW HAS 1700 MILES ON IT SINCE NEW. FOR A NEW VEHICLE THIS IS A TOTALLY UNACCEPTABLE LEVEL OF QUALITY. WHILE I WAS TOLD THE O-RING SEAL FAILS CAUSING OIL TO SATURATE THE SENSOR I PERSONALLY BELIEVE THEY DO NOT KNOW THE FULL REASON FOR THE FAILURES, I.E. POOR SENSOR MANUFACTURING, MATERIALS ISSUE, O-RING ISSUE ETC. IN SPEAKING WITH HYUNDAI CORPORATE PERSONNEL IT BECAME OBVIOUS TO ME THAT THEY ARE TRYING TO AVOID A NATIONAL RECALL BY UNDERSTATING THE SCOPE OF THIS PROBLEM NATIONALLY AND TRYING TO MINIMALIZE THE EXTENT OF THE PROBLEM IN OUR CONVERSATIONS. I SUGGEST AN INVESTIGATION TO DETERMINE THE EXTENT OF THE ISSUE AND SEE IF IT WARRANTS A RECALL. FOR OTHER OWNERS OR POTENTIAL BUYERS, WHILE THIS FAILURE HAS BEEN MY PRIMARY COMPLAINT I HAVE NOTED OTHER ISSUES WITH THE ELECTRONIC WARNING SENSOR INCONSISTENCY AND CABIN ELECTRONICS SYSTEMS WHICH HAVE NOT BEEN RESOLVED. THIS MY FIRST EXPERIENCE WITH OWNING A HYUNDAI AND I AM TERRIBLY DISAPPOINTED. NEXT STEP IS LEMON LAW FILING. *TR
Vehicle speed control, Engine, Mar 13, 2015
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE TRAVELING ON A ROADWAY OR A HIGHWAY, THE VEHICLE'S SPEED WOULD REDUCE WITHOUT WARNING. THE VEHICLE BECAME SLOW TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND AUTHORIZED DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Electrical system, Fuel/propulsion system, Feb 15, 2015
BRAND NEW CAR PURCHASED AND FEW ISSUES. 1. GAS GAUGE ONLY GOES UP TO 7/8 EVEN WITH FULL TANK FILL UP. 2. GAS MILEAGE DOES NOT SEEM TO INDICATE CORRECT MILEAGE. WITH FULL TANK GAS, THE INDICATOR SHOWS 450+ MILES, BUT ACTUAL MILEAGE IS 300~350 MILES. 3. ERROR OCCURS WHEN PLAYING SONGS FROM IPHONE 6 USING USB CABLE. *TR
Vehicle speed control, Equipment adaptive/mobility, Fuel/propulsion system, Feb 10, 2015
SINCE LEASING THE VEHICLE ON AUGUST 1 I CONSTANTLY COMPLAINED ABOUT THE GAS MILEAGE WHICH HYUNDAI INDICATED WOULD BE RESOLVED ON THE FOLLOWING OIL CHANGE. THE OIL CHANGE BARELY EFFECTED THE MILEAGE EFFICIENCY WHICH LEADS TO THE SECOND ISSUE WHEN THE GAS GAUGE SHOWS BELOW A QUARTER ON THE TANK THE CRUISE CONTROL DOES NOT WORK AND IS ALSO AFFECTED IN HIGH MOUNTAIN AREAS. WHEN I EXPLAINED THESE ISSUES TO HYUNDAI THEY SAID THEY NEVER HEARD OF IT AND WOULD SENT TO THE COMPANY FOR FURTHER REVIEW IN THE MEANTIME I HAVE A CAR WITH THE GAS GAUGE THAT DOES NOT SHOW EXACT AMOUNTS FROM FILL UP TO EMPTY MAKES THIS CAR A SAFETY RISK THAT IS TOTALLY UNACCEPTABLE NOT TO MENTION THE CAR IS RUNNING HORRIBLE WHICH SUGGEST OTHER SAFETY FEATURES ARE NOT WORKING ACCURATELY. THE DEALERS LOOK OVER ONLY SUGGESTED OTHER UNDERLYING ISSUES EXIST WITH THIS VEHICLE AND IS A CLEAR SAFETY HAZARD. *TR
Structure, Feb 2, 2015
THE PRIMARY PURPOSE OF FILING THIS REPORT IS TO PREVENT A CHILD FROM DYING IN A LOCKED TRUNK. AS I PACKED MY RENTAL CAR FOR A TRIP I STUPIDLY LOCKED MY KEYS IN THE TRUNK OF THE CAR. AN UNLOCKING SERVICE CAME AND POPPED MY DOOR LOCK BUT BECAUSE THE ALARM SYSTEM WAS ON THERE WAS ABSOLUTELY NO ACCESS TO THE TRUCK AT ALL. THIS MODEL HAS DROP DOWN SEATS BUT ARE LOCKED FROM IN THE TRUNK. IT TOOK A COUPLE OF HOURS FOR SOMEONE TO CORRECTLY TELL ME TO OPEN THE TRUNK I HAD TO VISIT A HYUNDAI DEALERSHIP FOR A KEY....NO OTHER WAY TO ENTER THE TRUNK. I OFTEN DRIVE ACROSS THE DESERT...NO DEALERSHIP AND NO UNLOCKING SERVICES. IF MY GRANDSON HAD PLAYED IN THE TRUNK AND LOCKED HIMSELF IN HE WOULD HAVE DIED OF HEAT EXPOSURE BEFORE IT COULD HAVE BEEN UNLOCKED. THIS IS UNNECESSARY. THERE ARE RELEASE LEVERS IN THE TRUNK BUT A YOUNG CHILD WOULD BE UNABLE TO PULL THEM. THIS IS A TRAGEDY WAITING TO HAPPEN. I WAS SAVED ONLY BY THE FACT I WAS IN A VERY LARGE CITY. *TR
Power train, Jan 27, 2015
I WENT TO ACCELERATE, BY DEPRESSING THE ACCELERATOR, AND THE ENGINE REVVED HIGH, BUT, THE CAR DID NOT ACCELERATE AND THERE DIDN'T APPEAR TO BE POWER AT THE WHEELS. IT ACTED AS IF THE TRANSMISSION WAS SLIPPING. I LET OFF OF THE PEDAL AND IT DOWNSHIFTED AND POWER TO THE WHEELS WAS RESTORED. I REPEATED THIS PROCESS 3 TIMES AFTER AND I COULD REPLICATE IT EVERY TIME. DROVE TO THE DEALERSHIP AND LEFT IT FOR SERVICE. THEY DROVE IT THE NEXT DAY AND COULDN'T REPLICATE THE ISSUE. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THAT DAY EITHER. *TR
Steering, Jan 27, 2015
POWER STEERING MOTOR FAILED. LUCKILY, IT FAILED SOMETIME BETWEEN WHEN I LAST DROVE IT AND WHEN I ATTEMPTED TO DRIVE IT THE NEXT DAY. THE STEERING WAS EXTREMELY DIFFICULT TO MANAGE, DUE TO THE FAILED MOTOR. *TR
Steering, Service brakes, Engine, Jan 20, 2015
I PURCHASED MY HYUNDAI SONATA ON 1/05/2015 WITH ONLY 6 MILES FROM SHEEHY HYUNDAI OF WALDOR IN MARYLAND AFTER 11 DAYS OF PURCHASE ON JANUARY 16 2015 AT APPROXIMATELY 5:45 PM (RUSH HOUR IN THE DC METRO AREA) MY SONATA CAME TO AN ABRUPT STOP WITHOUT ANY WARNING SIGNS ON THE HIGHWAY IN MIDDLE LANE WHICH IS VERY DANGEROUS AND VERY SCARY AND PUT ME IN A VERY VULNERABLE POSITION. THE ENGINE SHUT OFF, I WAS UNABLE TO STEER OUT THE WAY OF TRAFFIC AND THE BRAKES LOCKED UP AND I WAS UNABLE TO DO ANYTHING WHILE IN THE MIDDLE OF THE RUSH HOUR TRAFFIC. I WAS A SITTING DUCK WAITING TO GET SMASHED BY A PICKUP TRUCK DIRECTLY IN THE BACK OF ME.THANK MY GOD NOTHING HAPPENED. I WAS UNABLE TO USE THE SOS AND BLUELINK EMERGENCY FEATURES THAT IS EQUIPPED CAME WITH 3 MONTHS FREE ACTIVATION IN THIS VEHICLE. I HAD TO PERSONALLY CALL VIA MY CELL PHONE AND AWAIT POLICE ASSISTANCE WHICH WAS 10 MINUTES STILL IN THE MIDDLE OF THE HIGHWAY AND AFTER THE ASSISTANCE OF THE POLICE WE WERE ONLY THEN ABLE TO PUSH THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE BLUELINK CUSTOMER SERVICE DID VERY POORLY IN RESPONDING AFTER ALL THIS EMERGENCY SITUATION AND TO MAKE IT WORSE THEY DID NOT PROVIDE A TOW UNTIL 1.45 MINUTES AFTER, THEN COMMENCE TO JUSTIFY THIS LONG PERIOD BY STATING ITS "FRIDAY AND THE NORMAL TIME IS 2 HOURS OR MORE". THEREFORE, I AM PLEADING TO SHEEHY DEALERSHIP AND HYUNDAI CORPORATION ALONG WITH ANYONE ELSE THAT CAN ASSIST ME TO ENSURE THAT I HAVE A NEW REPLACEMENT VEHICLE. I AM GETTING NOWHERE WITH SHEEHY DEALERSHIP IN REFERENCE TO A NEW REPLACEMENT VEHICLE. THE VEHICLE IS CURRENTLY AT SHEEHY SERVICE DEPARTMENT AND THEY ARE STILL NOT ABLE TO FIGURE OUT THE PROBLEM. EVEN THOUGH THEY MIGHT BE ABLE TO FIX THE VEHICLE I WILL NOT FEEL SAFE DRIVING THE SAME VEHICLE AFTER THIS VERY HAZARDOUS INCIDENT. *TR
Engine, Jan 19, 2015
THIS IS A NEW HYUNDAI SONATA 2015. THE ENGINE CHECK LIGHT CAME ON AND THE ENGINE STARTED RUNNING ERRATICALLY. THE FOLLOWING SYMPTOMS CAN BE A SAFETY CONCERNS: 1. SOMETIMES WHEN IDLING AT INTERSECTION THE ENGINE RPM GOES UP ALL OF A SUDDEN AND THE CAR STARTS MOVING FORWARD AND ONLY A STRONGER PUSH ON THE BRAKES STOPS THE CAR FROM CRASHING INTO THE VEHICLE AHEAD OR RUNNING A RED LIGHT. 2. WHEN DRIVING ON HIGHWAY THE CAR LACKS POWER EVEN IF THE GAS PEDAL IS DEPRESSED ALL THE WAY INTO THE FLOOR. THIS PREVENTS THE CAR FROM PROPERLY ACCELERATING WHEN MERGING INTO INCOMING TRAFFIC. I TOOK THE CAR TO THE DEALERSHIP AND THEY IDENTIFIED THE ISSUE IS "CAM COVER LEAKING" AND "OIL COMING THROUGH THE OIL SEAL MAKING THE MOTOR DO WEIRD THINGS". THESE ARE THE QUOTES FROM THE PAPER I GOT FROM THE DEALER. THE CAR SPENT 2 WEEKS WITH THE DEALER. THEY REPLACED THE CAM COVER. BUT 2 DAYS LATER THE PROBLEM APPEARED AGAIN. I'M AFRAID OF DRIVING THIS CAR NOW, BECAUSE ENGINE BEHAVES ERRATICALLY. AND THIS CAR ONLY HAS 3500 MILES ON IT. *TR
Air bags, Seats, Jan 6, 2015
WE PURCHASED A 2015 HYUNDAI SONATA SPORT/L1 ON 26 DEC 2014. MY WIFE REQUIRES AN EXTRA CUSHION TO SIT ON DUE LOWER BACK PROBLEMS. OUR PREVIOUS CAR (2007 CHEVROLET IMPALA) HAS SENSORS UNDER THE PASSENGER SEAT THAT CONTROL THE PASSENGER AIR BAG DEPLOYMENT. WITH MY WIFE SITTING ON THE EXTRA CUSHION, THE SENSORS CORRECTLY DETERMINED SHE WAS SITTING IN THE PASSENGER SEAT AND SET THE AIRBAG TO OPERATE IF WE WERE TO BE INVOLVED IN AN ACCIDENT. NOT REALIZING WE WERE GOING TO HAVE A PROBLEM WITH THE NEW HYUNDAI SONATA AIRBAG SENSORS, WE DID NOT TAKE THE EXTRA CUSHION ALONG WITH US ON THE TEST DRIVE. THREE DAYS LATER WE DISCOVERED THAT THE PASSENGER AIRBAG SENSOR DID NOT RECOGNIZE MY WIFE SITTING IN THE PASSENGER SEAT WHILE USING HER EXTRA CUSHION FOR SUPPORT. I BROUGHT THIS TO THE ATTENTION OF THE HYUNDAI SERVICE DEPARTMENT WHERE I PURCHASED THE CAR. SEVERAL ATTEMPTS TO CORRECT THE PROBLEM WERE UNSUCCESSFUL, AND I FINALLY CONVINCED THE GENERAL MANAGER TO HAVE THE OCS SYSTEM CONNECTED TO THE DIAGNOSTIC COMPUTER AND CHECK THE OPERATING SPECIFICATIONS. THE GENERAL MANAGER AND THE SERVICE MANAGER INFORMED ME THAT THE SENSORS WERE WORKING PROPERLY, BUT THEY STATED THAT HYUNDAI IS NOW USING A "GEL PACK" IN THE SEAT TO SENSE IF SOMEONE IS SITTING THERE. IN THE OWNERS MANUAL THERE IS A NOTE SAYING THAT A THICK COAT OR EXTRA CUSHION WILL NOT ALLOW THE SENSORS TO OPERATE PROPERLY. THIS SEEMS TO BE A SAFETY PROBLEM SINCE ANYONE WEARING A THICK COAT AND SITTING IN THE FRONT PASSENGER SEAT OF THE 2015 SONATA WOULD NOT BE PROTECTED BY THE AIRBAG. ALSO, MY WIFE IS NOT THE ONLY PERSON USING AN EXTRA CUSHION FOR SUPPORT WHILE RIDING IN THE FRONT PASSENGER SEAT OF A VEHICLE. WE ARE NOW STUCK WITH A NEW CAR THAT IS UNSAFE FOR MY WIFE TO RIDE IN "COMFORTABLY". WE HAVE EXPERIMENTED WITH "OTHER" VEHICLES, AND THE EXTRA CUSHION DOES NOT EFFECT THE SENSORS IN THEM.