2016 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 723 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Sonata model years with reports.
Of the 2016 reports, 19 involved a crash and 28 involved a fire. 19 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Parking brake, indicator lightJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Campaign 17V359000 on NHTSA.gov
Visibility, sun/moon roof assemblyOct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Campaign 16V726000 on NHTSA.gov
Air bagsAug 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
A frontal air bag that does not adequately protect the driver's neck may increase their risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began October 14, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 148.
Campaign 16V615000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
An air bag that does not inflate increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Campaign 16V232000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Campaign 15V678000 on NHTSA.gov
Representative owner complaints: engine
457 reports, newest first. Show all
Engine, Sep 4, 2021
Engine developed spontaneous loud knock and check engine light illuminated while driving at approximately 60mph. Could not continue driving and had to pull over on the side of a busy highway. Had to walk down the side of the busy highway to a safe area. Had vehicle towed to an independent repair shop, vehicle diagnosed with catastrophic engine failure due to failure of internal engine components. Repair shop stated this was a known problem with this particular vehicle and engine and manufacturer should be financially responsible for repairs.
Engine, Sep 1, 2021
The contact owns a 2016 Hyundai Sonata. The contact stated that while his son-in-law was driving 55 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The manufacturer informed the contact that a software update had not been performed on the vehicle. The failure mileage was unknown.
Engine, Aug 30, 2021
The contact owns a 2016 Hyundai Sonata. The contact stated that the engine was consuming an excessive amount of engine oil. The oil warning light was illuminated on the instrument panel. The contact stated that he had to top off the oil level every 3 weeks with 5 quarts of oil. The contact also stated that while driving 65 MPH, the vehicle began to stall as the check engine light illuminated the instrument panel. Despite the failure, the contact was able to drive the vehicle home. The following day the contact drove the vehicle to a dealer. The contact had the spark plugs replaced by the dealer however, the failure recurred within a year of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Engine, Aug 27, 2021
Oil light began to turn on when making turns or braking. Took vehicle to location of last oil change, despite only being 2600 miles after the previous oil change and was informed "there was no oil" despite no evidence of any leak. At that rate, I'd be burning a quart of oil every 500 miles. I see there are recalls for this issue on multiple Hyundais including the Sonata, but different years than my 2016 Sonata Sport, and it includes the possibility of an engine fire.
Engine, Aug 26, 2021
I accelerated my vehicle onto the busy highway after waiting at the stop sign for passing traffic to clear enough. Getting up to efficient speed for the highway, at ~3000rpms, the oil and engine warning lamps flashed and the car jerked while the rpms abruptly dropped below 1500, slowing the car down. Assuming that a sensor initiated “limp mode” I carefully drove ~100ft with the emergency flashers on to get to a safe place to pull over, preventing the possibility of an accident on the busy highway. I popped the hood, there was an odor similar to something being burned. Temperature gauge did not indicate engine running hot. Checked the oil- it was almost empty. This vehicle was last serviced with ~70,000 miles in May at Hyundai’s service department at the dealership.
Engine, Aug 23, 2021
The engine fails before 100,000 miles. Got an error code of P1326 (Wiring inspection/installation and engine replacement and error code P2600. The car suddenly dropped in MPH. Car is sluggish to accelerate and very difficult to go up hill. Little to no power on acceleration. Problem was identified at an independent service center, after inspection, taken to local dealer. Flashing check engine light came on once issue occurred. The engines in the Hyundai Sonatas are poor at best. Multiple people have needed their engines replaced in a very short time.
Engine, Aug 9, 2021
*The engine is the component with the issue. The car is at the dealership and has been for the past almost 6 weeks. *The car started "stuttering" or "stalling" while my son and I were in the car. My son has special needs. Luckily, it happened on our street and I was able to get back to my home. *The dealership has identified the problem: The car was 3 quarts low on oil and the oil had been leaking into the spark plugs. The car only has around 32500 miles on it. Hyundai has requested an oil consumption test. This requires me to drive it 1000 miles and have oil checked. They want me to do this 3 times! I will not feel safe doing that, knowing that oil is leaking into the spark plug assembly. I transport my special needs son and another young man who is severely autistic. I cannot take the chance of the car stalling while out driving possibly causing an accident. I barely put 50 miles on my car during a week. It will take me forever to do the oil consumption test. They know oil is leaking into the spark plugs. *The car started having issues (while in reverse) a week before the check engine light came on. No other warning lamps or messages appeared. Blue Link was contacted. They said the error code indicated a Powertrain problem. I had to have the car towed.
Electrical system, Engine, Jul 27, 2021
Fuel Pump Control Module replaced before 50,000 mi. - 58,539 mi. got my 2016 Hyundai Sonata Sport for ECM Update. Told dealership I heard ticking/clicking noise coming from engine; said oil was low and suggested oil change & low key battery was causing issues. Oil consumption was more and more 1qt every 2,000 mi, then 1qt every 1,000 mi. 1/29/21 at 90,340 mi, on the turnpike (70 MPH), car check engine light came on, car started vibrating VERY bad, pulled over & LIMP mode had activated. Hyundai dealership was 5 miles away, - found cylinder 2 had a misfire(s) - one of 2 exhaust valves burned a hole through; valve seat - damaged. Cylinder head and exhaust valves, spark plugs were replaced, & oil change. Engine light came on a couple days later car did not go to LIMP MODE. 2/12/21 at 93,466 mi, took the car to Hyundai for service again, Exhaust CAM Phaser failing, Replaced CVVT & Timing Chain Tensioner & RTV silicone. 4/21/21-103,821 mi. went for an oil change & oil consumption test, went back after less than 1,000 mi, Hyundai dealership stated that the car was .73 qts low and normal, I checked before the service, oil was closer to the "E" than "F". Dealership unreliable; did not complete test. Adding oil about 2 qts every 1,000 mi. Car was also idling weird NO warning lights. 7/22/21, catastrophic break down while driving on the Turnpike (70 MPH), car died, after all lights and gauges shot up. NO warning lights before issue. Lost power steering, coasted at 70 mph to 0 mph (in 30 seconds), barley to side of the road, late night needed a tow. Battery & Alternator fried because of this - replaced next day. Car starts now; wont get past 2,000 RPM & stalls out after 5 mins of running in "P"- NO warning lights, Engine rocks before shut off. NO warning lights on after restarting. Called HYUNDAI Corp. case sent to supervisor, no help getting the car to dealership, no rental, told not to expect a call before 8/3/21. All oil services completed at or before suggested intervals.
Engine, Jul 26, 2021
The intake manifold control runner motor has had to be replaced in my car multiple times. Twice from may 2021 to July 2021. The check engine light would come on and would reduce car performance drastically. Code scanner gave the p200a performance bank 1.
Engine, Jul 16, 2021
From April of 2020 to July of 2021. I have had 3 sets of 3 oil consumption tests for my car at 3 different Hyundai dealerships. I have spent $400-500 dollars on oil changes, oil filter cleaning, and fixing an oil peg that was broke. Which was not brought to my attention right away even though I was going to dealer ships almost every month this year. I just finished the final oil consumption test here in Conroe, Texas. Even though from the latest oil consumption tests, I have burnt .50-1 full quart of oil. They still have denied me an engine replacement. My oil changes does not last 5k miles but barely 1k. The oil is always black, it never is honey gold for long . Because Hyundai is not giving me a new engine to resolve this issue despite all these tests and there being a lawsuit on this make /model. I now have to pay for an oil change every month rather than the average of 2 times a year. I do feel treated unfairly and not heard by Hyundai. It does not feel right to not have this fixed. I understand it is out of warranty . Can I please open an investigation on this matter ? Thank you
Engine, Jun 28, 2021
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The vehicle was diagnosed, but not repaired. The manufacturer was informed of the failure and confirmed that the Vin was not under recall. The failure mileage was approximately 105,000.
Engine, Jun 26, 2021
I received Hyundai's Recall notice for Recall Campaign 198 regarding premature connecting rod bearings. I scheduled a service appointment at First Hyundai at 270 E Washington St, North Attleborough, MA 02760. (508) 699-4700 for April 29th, 2021. My car's engine started making noises on April 24th, 2021. I stopped the vehicle and had it towed to First Hyundai (listed above). The dealership took more than 7 days to inspect the vehicle and diagnosed it as connecting rod failure requiring a new engine. I contacted Hyundai customer service to arrange for "alternate transportation". Hyundai assigned me a case manager on 5/18/2021, but despite multiple phone calls and messages, I was not able to actually speak to my case manager until 5/25/2021. Hyundai refused to authorize alternate transportation prior to this, and when I spoke to my case manager she would only authorize reimbursements up to $30.00 per day for a Hyundai rental vehicle and $20.00 per day for a non-Hyundai vehicle. I have been unable to secure alternate transportation from Hyundai, as there are no rental vehicles available at the prices Hyundai is willing to reimburse me for. It has now been more than 60 days, and my dealer has notified me that there will be further delays, even though they have received all of the necessary parts to repair my vehicle. I have kept extensive notes of the more than 25 phone calls I have made to both Hyundai and the First Hyundai dealership regarding this issue. At this point, I need assistance forcing Hyundai to honor the recall agreement they made.
Engine, Jun 13, 2021
The 2016 MY Sonata has been driven all across the state due to business. During a recent trip of a couple hundred miles, upon returning home, the vehicle shuddered and failed the next day. The vehicle was towed to the nearest Hyundai dealer, and was to be diagnosed. It took longer than expected, and upon calling back to determine the issue, they said the "engine was gone." They reached out to Hyundai corporate and were told the same thing. There were no other signs or symptoms, and the vehicle operated normally during the long trip home.
Electrical system, Other or unspecified, Engine, May 7, 2021, fire
YES I WAS DRIVING ON THE EXPRESSWAY I SAW SMOKE COMING FROM MY VENTS. I MADE IT TO THE NEAREST NEIGHBORHOOD BY MY HOME STOPPED FOR IT TO COOL DOWN FOR 10 MINUTES I START MY CAR BACK UP & IT WAS PERFECTLY FINE BY TIME I MADE IT TO A STOP SIGN IT CAUGHT ON FIRE WHILE I WAS IN THE CAR. THE FIRE DEPARTMENT TOLD ME IT WAS DUE TO AN ELECTRIC/ENGINE PROBLEM & NOTHING WAS MY FAULT. I DON'T HAVE INSURANCE TO COVER IT. THE NEXT MORNING I FOUND OUT ON THE INTERNET THAT ALL HYUNDAI'S AND KIAS HAVE A RE CALL ON CARS DUE TO ENGINE FIRE RISK. I WAS REALLY DEVASTATED WHEN I FOUND OUT THAT MY CAR HAS BEEN ON RE CALL NOT ONCE OR TWICE BUT THREE TIMES. BY LAW, IAM AUTHORIZE TO GET A CAR OR A CHECK OF HOW MUCH THE CAR IS WORTH. I TALKED TO HYUNDAI MOTOR AMERICA HEADQUARTERS MRS.GRETCHEN TOLD ME THAT THEY NOTIFY ME AT THE ADDRESS THAT THE CAR WAS REGISTERED IN & NOT MY CURRENT ADDRESS AND ALSO SHE STATED IT'S MY FAULT. WHICH I DON'T UNDERSTAND HOW WHEN NOBODY CALLED TEXT OR EMAIL ME PERSONALLY JUST TO SEE IF I MADE IT TO MY RE CALL APPOINTMENT IN JANUARY. NOT ONLY I HAD ANOTHER ONE IN MARCH I DIDN'T KNOW ABOUT AS WELL THEN THEY HAVE ANOTHER RE CALL I JUST FOUND OUT ABOUT IN JUNE HYUNDAI BETTER AND HAS TO DO SOMETHING NOW I COULD OF LOST MY LIFE & I LOST EVERYTHING I HAD MY PHONE FEDEX EQUIPMENT IMPORTANT PAPERWORK ETC. FYI INSURANCE HAS NOTHING TO DO WITH A RE CALL CAR. BY LAW I SUPPOSE TO GET SOMETHING FOR THAT
Engine, May 4, 2021
I WENT TO START MY CAR ON MAY 3, 2021 TO GO HOME AND MY CAR WAS SPUTTERING AND THE CHECK ENGINE LIGHT WAS ON. THE DEALERSHIP CAN'T GET TO MY CAR FOR 2 WEEKS. MY CAR BURNS OIL AND DOESN'T MAKE IT FROM OIL CHANGES. I HAVE HAD MY SPARK PLUGS REPLACED WHEN IT DID THIS THE LAST TIME.
Engine, Apr 26, 2021
MY ENGIN IS BURNING OIL IT SMOKES I HAD IT CHECKED FOR LEAKS BY A MECHANIC SHOP AND NO LEAKA ARE FOUND I WAA INFORMED THAT IS A KNOWN PROBLEM WITH HYUNDAI AND IT WILL EVENTUALLY NEED TO BE REPLACED
Engine, Apr 18, 2021
ENGINE FAILURE AT 103,000 MILES. I WAS GETTING GAS AND AS I DRIVING AWAY, I HEARD SOMETHING POP AND I IMMEDIATELY LOSE POWER AND MY ENGINE WAS KNOCKING. I CHECKED TO SEE IF THERE'S A RECALL AND I DON'T SEE ONE. I DON'T KNOW WHAT TO DO AT THIS POINT.
Engine, Apr 14, 2021
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE SPARK PLUGS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO MATTHEWS HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Engine, Apr 6, 2021, fire
TL*THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE JERKED AND STALLED. THE CONTACT DETECTED A BURNING ODOR AND SAW WHITE SMOKE COMING FROM THE EXHAUST PIPE. THE BATTERY, OIL, CHECK ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED. JASON PILGER HYUNDAI (613 DE LA POINTE DR, GAUTIER, MS 39553) WAS CONTACTED AND INFORMED THAT HER OPTIONS WERE TO PUT A DOWN PAYMENT TOWARDS A TRADE IN VEHICLE OR DROP THE VEHICLE OFF TO GET THE RECALL SERVICED AND PAY FOR A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 103,644.
Engine, Apr 5, 2021
STARTED VEHICLE AND CAR STARTED SHAKING AND HAD A LOSS OF POWER. TURNED VEHICLE OFF AND STARTED IT BACK UP AND SAME THING HAPPENED. THEN TURNED CAR OFF FOR 5 MINUTES AND STARTED BACK UP AND RAN BUT STILL APPEARS TO SPUTTER EVERY ONCE IN AWHILE. HAD VEHICLE TOWED TO DEALERSHIP AND THEY CANNOT FIGURE OUT WHAT IS WRONG WITH CAR. I THOUGHT IT WAS A RECALL / SAFETY ISSUE.
Engine, Apr 4, 2021
KNOCKING NOISE, ENGINE LIGHT COMES ON, OIL IN WHERE SPARK PLUG IS, LEAKS OILS AND RUNS OUT WAY BEFORE NEXT OIL CHANGE. CAR IN MOTION, STARTS TO IDLE WEIRD AND THEN CAR SHUTS OFF.
Engine, Mar 30, 2021
MY CAR IS PART OF HYUNDAI RECALL NUMBER 198. THEY SENT THE LETTERS OUT IN JANUARY STATING THERE IS NO REMEDY YET. MY ENGINE WAS AFFECTED BUY THIS AND HAD TO BE TOWED TO THE DEALERSHIP. I'VE BEEN WITHOUT MY CAR FOR SIX WEEKS NOW. I MAKE SEVERAL CALLS TO THE CONSUMER AFFAIRS NUMBER. I HAVE BEEN TOLD TWICE THAT A CASE MANAGER WILL CALL ME, I STILL HAVE NOT BEEN CALLED. NO ONE IS OFFERING AN ESTIMATED DATE ON THE REMEDY. NO ONE IS OFFERING A RENTAL CAR UNTIL THERE IS A REMEDY.
Engine, Mar 22, 2021
RECALL ON VEHICLE. ON MARCH 9, 2021, THE ENGINE STARTED MAKING A CONCERNING NOISE SO WE IMMEDIATELY SET UP AN APPOINTMENT TO GET IT LOOKED AT BY HATCHETT HYUNDAI. THE SOONEST THEY COULD GET IT IN WAS MONDAY, MARCH 15, 2021. HOWEVER, ON THURSDAY, MARCH 11, 2021, THE ENGINE MADE A TERRIFYING NOISE AND STOPPED DRIVING (ON A RESIDENTIAL ROAD) WHICH WE HAVE RECORDED. WE PAID TO HAVE IT TOWED TO HATCHETT HYUNDAI. [XXX] WAS ABLE TO HEAR THE ENGINE AND WHAT IT WAS DOING AND IT WAS IN LINE WITH THE RECALL. ON TUESDAY, MARCH 16, 2021, OUR SPECIALIST [XXX] CONFIRMED THAT IT IS IN LINE WITH THE RECALL AND IS REQUESTING THAT THE ENGINE BE REPLACED. THE ENGINE BLEW WHILE IT WAS BEING LOOKED AT. THE ONLY CONCERN WAS THAT IT HAS A SALVAGE TITLE. I SAID I UNDERSTAND BUT THAT SALVAGE TITLE IS DUE TO COSMETIC DAMAGES AND THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE AND THERE SHOULDN'T HAVE BEEN AS THIS VEHICLE IS ONLY FIVE YEARS OLD AND I HAVE OWNED IT FOR 4 OUT OF THE 5 YEARS AND MAINTAINED IT THE ENTIRE TIME. [XXX] AND [XXX] (THE MANAGER) AGREED AND THEY SAID THEY DIDN'T SEE WHY IT WOULD GET DENIED AND AGREED THAT IT SHOULD BE REPLACED. THIS WAS ON MARCH 19, 2021 WHEN I SPOKE TO [XXX] AND [XXX] BOTH. [XXX] ALSO SPOKE WITH [XXX] ON MARCH 19, 2021 IN GREATER DETAIL. ON MONDAY, MARCH 22, 2021 AT 8:56 A.M. I RECEIVED A CALL FROM [XXX] APOLOGIZING AND SAYING THAT THEY DENIED THE REQUEST. I SPOKE WITH CUSTOMER SERVICE AND AM WAITING FOR A CALL FROM THE ESCALATIONS TEAM. THIS IS NOT OK. THE ENGINE SHOULD BE REPLACED WHICH THE TECHNICIANS AGREE AND SAID THEMSELVES. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Mar 15, 2021
THE CAR WAS MAINTENANCE ON THE MANUFACTURER'S RECOMMENDED INTERVAL. A CATASTROPHIC ENGINE FAILURE HAPPENED IN FEBRUARY OF 2020. NOT KNOWING THIS WASN'T A FLUKE ISSUE AND NOT HAVING A WARRANTY ON THE CAR. I PURCHASED A REPLACEMENT ENGINE ON MY OWN DIME COSTING A TOTAL OF $6500 IN REPAIR. THIS SHOULD HAVE BEEN TAKEN CARE OF SOONER BY THE MANUFACTURER.
Service brakes, Engine, Lane departure, Mar 9, 2021
THE ENGINE LOSES POWER. I ALMOST GOT HIT MERGING ONTO THE HIGHWAY. THE OIL LIGHT KEEPS COMING ON RIGHT AFTER I GET AN OIL CHANGE. THE SENSOR FOR LANE DEPARTURE DOES NOT WORK. THIS CAN CAUSE DEATHS IT NEEDS TO BE FIXED HYUNDAI OF GREER WILL NOT FIX THE ISSUE. I ALMOST DIED. I HAVE STOPPED PAYMENTS ON THE VEHICLE AND I HAVE PURCHASED A NEW ONE. I REFUSE TO DRIVE THIS DEATH TRAP.