2016 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 723 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Sonata model years with reports.
Of the 2016 reports, 19 involved a crash and 28 involved a fire. 19 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Parking brake, indicator lightJun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Campaign 17V359000 on NHTSA.gov
Visibility, sun/moon roof assemblyOct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Campaign 16V726000 on NHTSA.gov
Air bagsAug 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
A frontal air bag that does not adequately protect the driver's neck may increase their risk of injury in the event of a crash.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began October 14, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 148.
Campaign 16V615000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
An air bag that does not inflate increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Campaign 16V232000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Campaign 15V678000 on NHTSA.gov
Representative owner complaints
723 reports, newest first.
Steering, Engine, Dec 4, 2017
MY CARS ENGINE HAS COMPLETELY SHUT DOWN WHILE DRIVING SEVERAL TIMES. IF I TURN THE CAR OFF AND RESTART IT FIXED THE ISSUE FOR THE TIME BEING. THE SECOND ISSUE IS MY STEERING WHEEL HAS LOCKED WHILE I'VE BEEN DRIVING MAKING IT IMPOSSIBLE TO CONTROL THE CAR.
Steering, Nov 16, 2017
I PURCHASED THIS AUTO IN SEPT 2917 USED, A FEW WEEKS LATER MY WIFE WAS DRIVING ON A CITY STREET WHEN THE ELECTRIC STEERING ASSIST FAILED AND A RED STEERING WHEEL INDICATOR APPEARED ON THE DASH SHE MANAGED TO DRIVE IT HOME, WHEN I TURNED THE CAR OFF AND RESTARTED IT EVERYTHING WAS OK. ON 11/12 2017 THE SAME THING HAPPENED TO ME AS I WAS TURNING ONTO A SIDE STREET FROM A CITY STREET I WAS SO SURPRISED I DIDNT TURN FAST ENOUGH AND ALMOST HIT 3 TEENAGERS ON A SIDEWALK. I IMMEDIATELY SHUT THE CAR OFF AND RE STARTED IT AND EVERY THING AGAIN WAS OK.I AM AFRAID THERE IS A MALFUNCTION IN THE CONTROL I AM SURE IT WILL HAPPEN AGAIN AND THE RESULT MAY NOT BE AS EASILY SOLVED.
Vehicle speed control, Nov 1, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. UPON ATTEMPTING TO ACCELERATE RAPIDLY, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DECREASED IN SPEED. THE VEHICLE WAS TAKEN TO SHORTLINE HYUNDAI IN AURORA, COLORADO WHERE THE VCM WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,965. UPDATED 8/13/18*JB
Other or unspecified, Electronic stability control (ESC), Oct 31, 2017
ON OCTOBER 26TH MY HUSBAND WAS DRIVING MYSELF AND OUR 2 CHILDREN WHEN ALL OF A SUDDEN WE WENT FROM GOING 45 MILES AN HOUR TO STOPPING AND THEN EVEN AFTER THE GAS PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR WE WE WERE GOING APPROX 5 MILES AM HOUR. OUR ENGINE LIGHT CAME ON AND AFTET APPROX 5 TO 10 MIN WE FOUND A PLACE TO PULL OVER AS THERE WERE NO PULLOFFS READILY AVAILABLE. AFTET WE PULLED OFF THE ROAD WE SHUT THE CAR OFF FOR A FEW MINUTES AND RESTARTED THE CAR AND WERE ABLE TO MAKE IT HOME . THE ENGINE LIGJT WAS STILL ON BUT POWER AND SPEED WERE RESTORED. WE CALLED OUR HYUNDAI DEALER ON FRI MORNING AND THEY SAID TO BRING IT DOWN ON MONDAY. THE CAR SAT ALL WEEKEND AND WAS NOT DRIVEN DUE RO FEAR OF IT HAPPENING AGAIN. I DID HOWEVER START THE CAR ON FRIDAY AND ENGINE LIGHT WAS STILL ON. WE BROUGHT THE CAR DOWN MON AT 9AM. THE ENGINE LIGHT WAS NOW OFF BUT THE HYUNDAI MECHANIC SAID EVEN IF THE LIGHT WAS OFF A CODE WOULD STILL BE IN THE SYSTEM. WE RECEIVED A CALL AROUND 3PM SAYING THEY COULD NOT FIND ANYTHING WRONG BUT EVEN THEY DID NOT UNDER WHY NO CODE AT ALL SHOWED UP. THEY ARE KEEPING THE CAR UNTIL FRIDAY TO KEEP STARYING AND DRIVING IT TO SEE IF SOMETHING HAPPENS. MU HUSBAND DID REPORT THE ISSUE TO HYUNDAI AND THEY SAID THEY WILL INVESTIGATE. IF THIS WERE TO HAPPEN AGAIN WITH SOMEONE DRIVING BEHIND US IT COULD BE A VERY SERIOUS ACCIDENT. VERY NERVOUS AND SCARED SOMETHING CAN HAPPEN ESPECIALLY DRIVING MY YOUND CHILDREN AROUND.
Service brakes, Oct 30, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT APPLIED THE BRAKES AND A LOUD SQUEAKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO MILLENNIUM HYUNDAI (220 N FRANKLIN ST, HEMPSTEAD, NY 11550, PHONE NUMBER: (516) 282-3800), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Power train, Service brakes, Engine, Oct 27, 2017
WHEN DEPRESSING THE BRAKE MY CAR IS MAKING A CLICKING NOISE. WENT TO THE DEALER AND HE SAID IT IS NORMAL. PREVIOUSLY IT WAS LITTLE BUT NOW DAYS IT IS MAKING LOUD NOISE WHILE DRIVING. WHEN WE DEPRESS THE BRAKE AND TRY TO CHANGE THE GEAR FROM P TO D THE GEAR ROD IS MAKING SAME CLICKING NOISE. WHEN READ FORUMS I HEARD THAT IT IS THE PROBLEM WITH THE SOLENOID BUT THE DEALER DOES NOT WANT TO DO BECAUSE HE HAS TO DO IT FOR FREE. WHEN ASKED THE DEALER HE SAID THAT IT DOES NOT COME UNDER WARRANTY. NOW THE NOISE IS REALLY LOUD AND NO ONE IS HELPING ME OUT.
Electrical system, Sep 22, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (LEGACY HYUNDAI IN MCDONOUGH, GA, 770-914-2800), BUT THE FAILURE WAS NOT DUPLICATED. LATER, A DIAGNOSTIC TEST WAS PERFORMED AND THE TECHNICIAN DIAGNOSED AND UPDATED THE ECN AND VCN SOFTWARE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,700.
Electrical system, Exterior lighting, Engine, Aug 24, 2017
HARD SHIFTS WHEN IN SPORT MODE AND WHEN IT DOESN'T DO A HARD SHIFT THE VEHICLE WILL SHUT OFF ON THE HIGHWAY CAUSING THE HEADLIGHTS AND POWER STEERING TO NOT FICTION CAUSE A POSSIBLE CRASH HAVE TO STOP AND PUT IN PARK TO RESTART ENGINE
Steering, Electrical system, Aug 3, 2017
WITHOUT CLEAR CAUSE THIS RENTAL CAR'S POWER STEERING STOPPED WORKING WHILE DRIVING AT SLOW TO MODERATE SPEEDS- THE FIRST TIME WE WERE IN A PARKING LOT SO ABLE TO PULL INTO A SAFE PLACE AFTER A TOW COMPANY CHECKED IT OUT AND IT SEEMED TO HAVE SPONTANEOUSLY RESOLVED WE TRIED TO DRIVE IT A SHORT DISTANCE AT SLOW SPEEDS AND THE DASHBOARD STARTED TO FLASH ON AND OFF AND THE POWER STEERING CUT AGAIN.
Vehicle speed control, Jul 10, 2017
AS I AM RIDING ALONG AT A STEADY RATE, ALL OF A SUDDEN THE CAR WILL SLOW DOWN. SOMETIMES IT SLOWS 5-10 MPH AND STARTS TO ACCELERATE. AT OTHER TIMES, IT WILL SLOW TO A COMPLETE STOP. BEFORE GOING ON VACATION, I TOOK IT TO PANTILI HYUNDAI IN PRINCETON, WV AND THEY DID A COMPUTER UPDATE AND TOLD ME IT WAS FINE. I DROVE TO MEMPHIS, TENNESSEE AND IT STARTED DOING IT AGAIN. ON MY WAY HOME, WE STOPPED IN CHATTANOOGA FOR LUNCH. WHEN CROSSING A BUSY INTERSECTION, IT NEARLY STOPPED. A GAS TRUCK WAS APPROACHING AS WE BARELY MADE IT ACROSS TO OUR SIDE OF THE HIGHWAY. FORTUNATELY, THERE WAS SHOULDER ROOM TO MOVE TO UNTIL IT DECIDED TO GO AGAIN.
Other or unspecified, Jul 4, 2017
WHILE I WAS ENTERING THE FREEWAY TRYING TO MERGE IN THE TRAFFIC USING LEFT SIGNAL AND DEPENDING ON MY CAR LANE CHANGE ASSISTANCE THAT FAILED TO DETECT THE CAR ON MY LEFT BLIND ZONE, FORCED ME TO TURN AWAY FROM THE CAR TO THE RIGHT SIDE CAUSED BODY DAMAGE TO MY CAR PASSENGER SIDE DUE TO THE STREET GUARD RAILS. THE LANE CHANGE ASSISTANCE FAILED TO DETECT CARS MANY TIMES, I WILL TAKE THE CAR TO THE DEALER.
Other or unspecified, Jul 3, 2017
SUNROOF RECALL. I GAVE HAD A TOTAL OF THREE ISSUES WITH THE SUNROOF OF MY VEHICLE. WHILE DRIVING THIS LAST TIME ON THE HIGHWAY THE WIND NET POPPED UP AND MY ENTIRE SUNROOF FLEW OFF OF MY CAR. THE FIRST TIME THE WIND NET FLEW UP (FEB 2017), SECOND TIME THE WIND NET BLEW UP AGAIN (MAY 2017) AND FINALLY 4TH OF JULY WEEKEND THE WIND NET BLEW UP AND TOOK THE ENTIRE SUNROOF WITH IT ALL WHILE DRIVING. MY CAR JUST TURNED 1 YR OLD ON MAY 2017.
Other or unspecified, Jun 28, 2017
MY 2016 HYUNDAI SONATA MISFIRE SOMETIMES AT STARTING. HERE IS A LITTLE DESCRIPTION. TODAY JUNE 28 2016 I STARTED MY VEHICLE AND NOTICED IT WAS RUNNING A LITTLE HARDER MAKING AN UNUSUAL SOUND AS I ENGAGED THE REVERSE THE VEHICLE STARTED ROLLING BACK SLOWLY AND CHECKING LIKE IT WAS GOING TO STALL AND STOP. IT ALL SOUNDS LIKE THE VEHICLE HAS MISFIRED AND IS RUNNING ROUGH. I IMMEDIATELY STOPPED THE ENGINE AND STARTED ONE MORE TIME AND THIS TIME THE VEHICLE STARTED IMMEDIATELY. THIS SAME ISSUE HAS HAPPENED ABOUT A MONTH AGO AS I WAS LIVING THE LIBRARY.
Engine, Jun 20, 2017
WHILE DRIVING, MY ENGINE LIGHT CAME ON AND I GOT AN ALERT THAT THERE WAS AN ISSUE WITH THE ENGINE CONTROL MODULE. I MADE AN APPOINTMENT ASAP BUT CONTINUED TO DRIVE THE CAR UNTIL MY APPOINTMENT IN 4 DAYS. LATER ON THAT DAY, I WAS I FULLY STOPPED IAT A FLASHING YELLOW LIGHT, THEN ATTEMPTED TO CROSS OVER A LANE OF TRAFFIC. THE CAR MOVED BUT WOULD NOT ACCELERATE PAST 12 MPH - ALMOST CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. I HAD TO TURN MY HAZARD LIGHTS ON AND COAST UNTIL I COULD PULL OVER. I CALLED HYUNDAI AND THEY EXPEDITED MY APPOINTMENT BUT CLAIMED THERE ARE NO ACTIVE RECALLS. HOWEVER THE TECHNICIAN SAID THAT THERE IS A "CAMPAIGN" AND THAT HE REPLACED THE PART. THEIR WEBSITE SAYS THIS: SONATA 2.4L ECM UPDATE & VCM (16-01-064) I ALMOST GOT HIT BY ONCOMING TRAFFIC BECAUSE OF THIS ECM ISSUE AND I THINK THAT HYUNDAI IS PUTTING PEOPLE IN DANGER BY DOWNPLAYING THE SERIOUSNESS OF THIS ISSUE. IT SHOULD BE A RECALL - NOT A "CAMPAIGN" AND THEY SHOULD BE REQUIRED TO NOTIFY CAR OWNERS TO GET THIS ISSUE RESOLVED ASAP. IT COULD BE A MATTER OF LIFE AND DEATH.
Electrical system, Engine, May 20, 2017
WE WERE DRIVING ALONG AT 70 MPH AND SUDDENLY THE ENGINE STALLED AND ELECTRICAL GAUGES ALL TURNED OFF FOR 15 SECONDS, MEANING ALL GAUGES WENT TO THE LEFT LIKE WHEN YOU TURN YOUR CAR OFF. DEALER SAID THAT THEY FOUND NOTHING WRONG. THEY SAID TO LET THEM KNOW IF IT HAPPENS AGAIN????????????? . I TOLD THEM THAT HOW COULD WE LET THEM KNOW IF WE ARE BOTH DEAD.
Engine, May 18, 2017
CAR STALLS WHILE DRIVING - HAS HAPPENED MULTIPLE TIMES - VERY DANGEROUS. HAS BEEN AT DEALER FOR 40 DAYS NOW AND NOT BEEN FIXED.
Steering, May 14, 2017
WHILE DRIVING I NOTICE THAT THE STEERING WHEEL SEEMS TO STICK SLIGHTLY SO THAT YOU HAVE TO TURN THE WHEEL EITHER LEFT OR RIGHT SLIGHTLY THEN IT RESUMES STEERING PROPERLY FOR FEW SECONDS THEN IT STICKS AGAIN. IT DOESN'T DO IT ALL THE TIME BUT WHEN IT DOES IT MAKES ME THINK THAT THE STEERING WHEEL IS GETTING READY TO LOCK UP. I NOTICE THIS MOSTLY ON HIGHWAYS AND IT REALLY WEARS YOU OUT TRYING TO DRIVE AND WORRYING THAT THE STEERING MIGHT LOCK UP. THIS HAPPENS A LOT.
Electrical system, Engine, Fuel/propulsion system, Apr 25, 2017
I WAS DRIVING THE CAR AND THE CAR STARTED SPITTING AND DID NOT WANT TO GO. THEN WHITE SMOKE CAME OUT OF THE TAIL PIPE. I CUT THE CAR OF AND WAITED IN TRAFFIC WITH MY BABY IN THE CAR , THEN TURNED THE CAR BACK ON. THE ENGINE LIGHT CAME ON AND THE CAR DROVE LIKE IT HAD NO ENERGY. I WAS ON MY WAY TO MY NEW JOB FOR THE FIRST DAY.
Other or unspecified, Service brakes, Fuel/propulsion system, Apr 12, 2017
WHILE THE VEHICLE IS IN MOTION AND WHEN I HIT THE BRAKE. A CLICK NOISE IS ALWAYS COMING WHEN WE HIT THE BRAKE TILL THE END. ALWAYS HAPPENING OBSERVING FROM PAST 2 MONTHS. THE OTHER PROBLEM IS WHEN WE HIT THE BRAKE AND AND HOLD THE SHIFT KNOB IT IS MAKING TICK TICK NOISE. ALWAYS HAPPENS WHEN I SHOWED TO THE MECHANIC THEY ARE SAYING IT IS NORMAL BECAUSE THEY HAVE TO DO IT FOR FREE OF CHARGE. HYUNDAI GIVES WARRANTY BUT THE DEALERS NEGLECT TO DO. I AM GETTING A MILEAGE OF AVERAGE 10 MILES IF I EVEN MAINTAIN A SPEED OF 45-50 MPH. IF I PUT 14 GALLONS OF GAS I GET HARDLY 225 MILES AND I HAVE NO PROBLEMS WITH THE CAR AND I CHANGE THE OIL BEFORE THE SERVICE INTERVAL.
Power train, Apr 4, 2017
DRIVING AT HIGHWAY SPEEDS ONCE THE ENGINE IS AT FULL OPERATING TEMPERATURE THERE IS A HARSH SURGE DURING DOWN SHIFTING AT 35 MPH ( ALMOST AS IF I WERE DOWN SHIFTING A MANUAL TRANSMISSION OR HITTING THE BRAKES) THIS CAUSES THE VEHICLE TO SLOW MUCH MORE RAPIDLY THAN EXPECTED CAUSING MY HEAD AND BODY TO MOVE FORWARD IN THE CAR. IT IS EXTREMELY DISTRACTING AND I AM NERVOUS IT WILL CAUSE AN ACCIDENT.
Engine, Mar 25, 2017
EVERY TIME I RELEASE THE BRAKE PEDAL AFTER SITTING AT A LONG RED LIGHT THE CAR SHAKES AND SHUDDERS, SOMETIMES REALLY HARD, AND SOUNDS LIKE IT'S CHOKING FOR A FEW MOMENTS BEFORE I AM ABLE TO ACCELERATE. IT SOUNDS AND FEELS AND ACTS AS THOUGH IT IS GOING TO STALL BUT IT HAS NOT YET. THE EFFECT DOES *NOT* HAPPEN WHEN THE AIR CONDITIONER OR THE VENT ARE BEING USED; ONLY WHEN THOSE ARE OFF. IT VARIES FROM MILD TO REALLY STRONG. IT TOOK MULTIPLE TRIPS TO THE DEALER FOR THEM TO DETERMINE THAT IT IS NORMAL NOT JUST FOR MY CAR BUT FOR ALL 2016 SONATAS. IT IS A FEATURE WHERE THE TRANSMISSION SHIFTS INTO NEUTRAL AT LONG STOPS THEN RE-ENGAGES IN DRIVE WHEN THE FOOT IS LIFTED FROM THE BRAKE PEDAL. THE PURPOSE IS SAID TO REDUCE ENGINE LOAD. I THINK THIS IS A SAFETY CONCERN IS BECAUSE WHEN A DRIVER REMOVES THEIR FOOT FROM THE BRAKE AND THE CAR'S BRAKE LIGHTS GO OFF, IT IS A SIGNAL TO THE CAR BEHIND THEM THAT THEY ARE ABOUT TO GO. BUT THE WAIT TIME REQUIRED FOR THE SHAKING AND SPUTTERING TO STOP BEFORE THE GAS PEDAL WILL WORK RESULTS IN 'MIXED MESSAGES' TO THE DRIVER BEHIND, THINKING THAT YOU ARE READY TO MOVE FORWARD BUT YOU'RE NOT REALLY READY YET, AND MAY RESULT IN A REAR-END COLLISION. *DETAILED TIME LINE ATTACHED *OFFICIAL COMMUNICATION FROM CORPORATE ATTACHED.
Vehicle speed control, Feb 1, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE BEYOND 35 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,734. THE VIN WAS NOT AVAILABLE. UPDATED 04/18/17 LJ UPDATED 09/07/2017*JS
Engine, Jan 24, 2017
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A TOW FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 05/30/17*LJ
Exterior lighting, Interior lighting, Dec 16, 2016
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Seat belts, Other or unspecified, Dec 16, 2016
SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR