2017 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 764 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sonata model years with reports.
Of the 2017 reports, 28 involved a crash and 11 involved a fire. 12 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Latches/locks/linkages, trunk lid, latchAug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Campaign 21V619000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Campaign 16V956000 on NHTSA.gov
Representative owner complaints: power train
55 reports, newest first. Show all
Power train, Oct 24, 2018
MINOR VIBRATION ON FRONT END AXLE DURING INITIAL ACCELERATION STARTED EARLY DURING OWNERSHIP, BUT INCREASED OVER TIME WITH MILEAGE AND USAGE. TOOK INTO DEALERSHIP WHERE PURCHASED FOR DIAGNOSIS, BUT COULD NOT ISOLATE CAUSE. PROBLEM WORSENED OVER NEXT COUPLE OF WEEKS, SO TOOK IT BACK IN TO SAME DEALERSHIP. FINALLY DIAGNOSED THE PROBLEM TO BE A MISSING CIRCLIP ("C" CLIP) THAT HOLDS THE CV AXLE IN THE TRANSMISSION CASE. WITHOUT IT, THE AXLE ITSELF WAS WORKING ITS WAY OUT OF THE TRANSMISSION CASE, AND VIBRATING BECAUSE OF ITS LOOSENESS. RESEARCHED THE PROBLEM AND FOUND THAT FULL SEPARATION OF THE AXLE FROM THE TRANSMISSION COULD RESULT IN UNCONTROLLED BEHAVIOR OF CAR, AND INEVITABLE ACCIDENT OR WORSE. THIS WAS A MANUFACTURING/ASSEMBLY ERROR, AND COULD BE A SYSTEMIC PROBLEM IN THE ASSEMBLY PROCESS. THE REPAIR WAS PERFORMED BY THE DEALERSHIP UNDER WARRANTY, BUT THIS COULD PRESENT A DANGEROUS RISK TO OTHER 2017 SONATA PURCHASERS, SO I WRITE THIS COMPLAINT AS BOTH A CIVIC RIGHT AND A RESPONSIBLE CITIZEN. WHEN DISCUSSING THIS ISSUE WITH A HYUNDAI REPRESENTATIVE, I WAS TOLD IN BLUNT AND NO UNCERTAIN TERMS THAT THE PROBLEM WAS RESOLVED AND THERE WAS NO FURTHER ACTION OR DISCUSSION THAT WAS NECESSARY. OUR PRIOR 2011 HYUNDAI'S ENGINE HAD SEIZED AT HIGHWAY SPEED, AND MY WIFE LOST ALL POWER STEERING AND BRAKING. DESPITE SAFETY ISSUES WITH BOTH 2011 AND 2017 SONATAS, THERE WAS NO ACKNOWLEDGEMENT NOR ADMISSION OF ACCOUNTABILITY. I WOULD LIKE TO BE REASSURED THAT THIS AXLE CIRCLIP PROBLEM IS ACKNOWLEDGED AND RECTIFIED, AS THE GREATER SAFETY OF SONATA OWNERS MAY BE AT RISK. WE PERSONALLY NOW FEEL UNSAFE IN THE SONATA MODEL, AND ONLY PURCHASED A SECOND ONE UNDER THE ASSUMPTION THAT LIGHTNING DOESN'T STRIKE TWICE... THIS IS NOT SO...
Power train, Oct 23, 2018, crash
MY VEHICLE WAS IN PARK ON MY STREET. MY HUSBAND WAS IN THE PASSENGER SEAT. I EXITED THE DRIVER SIDE OF THE VEHICLE AND OPENED THE DRIVER SIDE REAR DOOR. I KNEELED ON THE SEAT TO REACH BEHIND THE PASSENGER SIDE SEAT TO GRAB MY LAUNDRY BASKET. THE CAR BEGAN TO ROLL BACKWARDS. WE HIT A VEHICLE DIRECTLY BEHIND US AND ENDED UP IN OUR NEIGHBORS YARD. WE CONTACTED THE POLICE AND A TOW TRUCK WAS SENT. THE TOW TRUCK ARRIVED FROM JOYCE'S TOWING ON MT. NEBO ROAD IN PITTSBURGH PA. THE TOW TRUCK DRIVER NOTICED THAT WHILE THE CAR WAS IN PARK THE WHEELS WERE SPINNING. THE BODY SHOP IN WHICH WE TOOK OUR VEHICLE TO, IS HAVING AN ISSUE TRYING TO DUPLICATE THE PROBLEM. IN THE MEANTIME, I DO NOT FEEL THAT OUR VEHICLE IS SAFE, AND DO NOT WANT TO RISK THIS INCIDENT HAPPENING AGAIN, BEING THAT IT WAS AN ISSUE IN 2011-2014 HYUNDAI SONATAS.
Power train, Other or unspecified, Engine, Feb 22, 2018
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
Power train, Electrical system, Engine, Jan 18, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PARKING THE VEHICLE AND SHIFTING INTO REVERSE, THE REAR CAMERA FAILED TO DISPLAY AN IMAGE ON THE MONITOR. ALSO, THE LIGHTS AROUND THE MONITOR AND THE GEAR SHIFTER FAILED TO ILLUMINATE. THE CONTACT STATED THAT HE WAS ABLE TO SHIFT THE VEHICLE INTO PARK. UPON ATTEMPTING TO SHIFT BACK INTO REVERSE, THE GEAR SHIFTER FAILED TO MOVE. THE VEHICLE WAS THEN TURNED OFF AND RESTARTED AND OPERATED CORRECTLY AFTER A FEW MINUTES. THE CONTACT ALSO MENTIONED THAT A RATTLING NOISE WAS HEARD IN THE FRONT OF THE VEHICLE FOR 15 MINUTES AFTER STARTING THE VEHICLE AND DRIVING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
Power train, Sep 16, 2017
DRIVING TO WORK VEHICLE LOST POWER IN PARKING GARAGE, DURING BUSIEST TIME AND LOT OF TRAFFIC IN GARAGE. CAR FELT LIKE IT WAS COASTING, PRESSING THE GAS PEDAL AND NOTHING, THEN FLOORED THE PEDAL AND IT REVVED UP ENOUGH TO GET ME UP THE RAMP INTO A PARKING SPOT. ENGINE WARNING LIGHT CAME ON. THANKFULLY THIS DIDN'T HAPPEN ON THE FREEWAY. TOWED TO DEALERSHIP, THEY DON'T KNOW WHAT IS WRONG, THE CAR IS STILL IN THE SHOP.