2017 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 764 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sonata model years with reports.
Of the 2017 reports, 28 involved a crash and 11 involved a fire. 12 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Latches/locks/linkages, trunk lid, latchAug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Campaign 21V619000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Campaign 16V956000 on NHTSA.gov
Representative owner complaints: other or unspecified
102 reports, newest first. Show all
Other or unspecified, Engine, Jun 9, 2024
My car has cut off in the middle of the highway and street. I feel vibration under my seat and I was unable to start my vehicle. Hyundai repaired my engine and I am still having the same issues. The car feels like it’s slowing down before is completely stops.
Other or unspecified, May 18, 2024
Key is stuck in ignition and won't come out. Key comes out maybe a half inch but won't turn either way. Steering wheel is not in locked position.
Electrical system, Other or unspecified, Engine, Mar 18, 2024
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
Other or unspecified, Jan 12, 2024
Shark fin antenna came off
Other or unspecified, Jan 11, 2024, fire
I heard a pop noise. My car started to smoke a few seconds later full fire. The whole dashboard radio was gone. Burned. No light indicating there was a problem. Car was not running hot.
Electrical system, Other or unspecified, Engine, Nov 13, 2023
HEV lights came on stalled car and stated to turn engine off, barely made to a parking lot. Car was towed, in shop Dec 29, 2022 to Jan 10, 2023. knock sensor replaced, rusty spark plugs slots cleaned out, no communication with power train, case #20817405 June 16, case# 21597503 part A: Hev lights again chugging and stalling. Car towed in shop 22 days, returned 7-5-22.actuator 2nd time failure, knock sensor issue, clogged, emissions were cleaned: part b: Aug 14, to Oct 4 2023HEV system lights again, car stalled and died then towed : combustion cleaning 2nd time, spark plug corrosion replaced 2 time issue, 4 injectors replaced, recommend replace manifold (which I cannot pay for) dealer tech test drove 2 days and put 211 miles on car, more than we do in normal week driving to work and shopping In shop this time 52 days. This car has been taken in for all recall campaigns. Work done at same dealership every time. Is a sonata Hybrid SE I am attaching two files if you need more Please let me know. Your date entry below does not allow for each of the 3 times in shop total roughly 85 days four months Would like Hyundai to buy car back as no trade in value now and I cannot afford more rental fees and repairs and the balance due of $495.75 from 1st rental. Car just entering 6 year when first issue started.
Other or unspecified, Oct 16, 2023
My engine oil consumption is more. I have driven 70 miles the oil comes from full to low level
Electrical system, Other or unspecified, Engine, Sep 6, 2023
HEV light comes on and the car starts slowing down & beeping. Unsure what the issue is but this started once the car had more than 100k miles on it
Electrical system, Other or unspecified, Aug 28, 2023
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I’ve had the car I’ve never taken it to Hyundai to get the recalls taken care of . Until recently I took my car to get the recalls fixed and they told me they had already been taken care of . The gave me the dealers contact information and I’ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back . The recalls for my vehicle are very serious recalls that I need to get fixed . One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I’m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update . I just don’t know who I need to contact to help me get this resolved .
Other or unspecified, Engine, Jul 31, 2023
MY 2017 HYUNDAI IS NOT LISTED ON THE RECALL FOR EXCESS OIL CONSUMPTION AND I AM TRYING TO FIND OUT WHY IT IS NOT INCLUDED. I HAVE TO ADD OIL EVERY WEEK TO MY CAR AND HAVE TO CHANGE THE SPARK PLUGS EVERY COUPLE OF MONTHS. I WOULD SIMPLY LIKE TO KNOW WHY MY 2017 HYUNDAI SONATA IS NOT INCLUDED ON THE RECALL AS WELL AS HOW I CAN GET IT INCLUDED SINCE IT IS ONE OF THE SONATAS WITH THE EXCESS OIL CONSUMPTION PROBLEM. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF THIS MATTER.
Electrical system, Other or unspecified, Jul 26, 2023
National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Anti-Theft Upgrade Request and Complaint Dear Sir/Madam, I am writing this letter as an Autochthon American woman exercising my rights to conduct commerce and practice freedom of religion, seeking assistance and resolution for a distressing incident related to the theft of my conveyance. I believe that the faulty design system of my Hyundai, which was advertised as reliable, contributed to the unfortunate incident of theft. On [date of theft], my vehicle, a [make, model, year, color, license plate number], was stolen, and it has had a severe impact on my ability to conduct commerce, generate income, and practice my religious rights freely. The theft has left me under duress, causing immense stress and a crippling financial situation. The advertised reliability of Hyundai vehicles has proven to be far from the truth in my case, as well as the experience of many others. I am seeking assistance and action from the National Highway Traffic Safety Administration to address this issue and improve the anti-theft measures in Hyundai vehicles. My inability to utilize my vehicle has significantly hindered my daily life, preventing me from engaging in productive work and fulfilling my religious obligations. I implore the National Highway Traffic Safety Administration to thoroughly investigate this matter and take necessary measures to enhance the security and anti-theft features in Hyundai vehicles. I kindly request the following actions: 1. An investigation into the reported faulty design system contributing to the theft of my vehicle and its impact on others. 2. A prompt recall and implementation of an effective anti-theft upgrade for all affected Hyundai models to prevent similar incidents in the future. 3. Adequate compensation or support to help alleviate the financial burden caused by the theft and its consequences. I am aware of the National Highway Traffic Safety Adm
Other or unspecified, Jul 19, 2023
Several weeks ago, the trunk would not open. The latch was determined to be defective. I paid for a repair and replacement at a local garage. I had discovered there was a recall but phone calls to the dealership service department were not returned. I paid $149.79 for the part and part of $150.00 labor charge to replace the trunk latch. Can I get a reimbursement for this part replacement and labor to repair?
Electrical system, Other or unspecified, Engine, Jul 7, 2023
I have financed my Hyundai Sonata Sport 2017 in December of 2019. I have not had any issues until this current year of 2023. I have noticed that with every oil change that I receive that I would have to go back to the dealership or certified mechanic a month or two earlier. I personal checked for leaks but seen no signs of why I had to get constant oil changes. Recently, when driving on the highway speed limit at 70 mph and my car went to 60 mph. The engine light came on but no other warning. I stopped the car, check the oil level which was pretty low and topped it off. I let the car sit for a short while as I was only 5 mins away from home. Soon as I made it back, I check the oil level again which was in the line. Check for visible leaks. I figured my car shook as it did and idle at the speed do to a misfire with the spark plugs/coils which I had already replaced 2 months prior to the incident. I was able to use a car scanner from AutoZone to check for codes but there wasn't an engine light at all on the dashboard. There was only one code that did show which was P1326 but no engine light or flashing engine light. I then schedule an appointment for an oil change and to confirm that the engine light code was with Firestone Auto Care to analyze the issue. They did an overall check over on the car, checked for codes, and changed the oil in which they found no issues. With driving my car to test if there were any issues it completely shut down and did not want to start. They called me to tell me that the engine was locked. They tried turning the engine over multiple times, but nothing would start up. Due to not knowing what was going on with my vehicle I felt unsafe with driving it as it completely slowed down on the highway. As other cars where speeding by. It gave no indications prior to the incident that anything was wrong. I am waiting to see a Hyundai dealership to inspect my vehicle which they are booked until next month. My car is currently disabled.
Other or unspecified, Service brakes, Engine, Jun 24, 2023, crash
I purchased the vehicle in December and the same weak it began leaking oil the window won’t roll down and the car shuts down by itself. It caused me to have an accident and the dealership has repaired it 14 times with the same issue. They are forcing me to drive an unsafe vehicle I need to report this vehicle as unsafe
Other or unspecified, May 15, 2023
Check Hybrid system. Turn off engine. Driving one hour in 90 degree temperature and this warning appeared on dash with VERY loud warning. Warning continued until I found a safe spot to pull off the road out of traffic note loud warning continued until I was able to shut off the engine.
Other or unspecified, Apr 30, 2023
At the beginning of March 2023, I observed that the white paint on the roof top is peeling off. Since Hyundai sent a extended warranty at the end of last year I took it to the dealership when I went for fixing a recall (Anti-theft software upgrade). They said that they don’t do paint job and asked me to call Hyundai US. Hyundai US said that the dealership is supposed to coordinate with a body shop to get this completed and file a reimbursement to Hyundai US. My contact person in Hyundai US called Hyundai dealership in Kirkland, WA and responded saying, this is only a cosmetic fix, and I should focus on completing the 60K service mileage, including brake change. I see that the paint is starting to peel off in more places and I am concerned that in few months it’ll spread all over the car.
Other or unspecified, Engine, Mar 29, 2023
On February 11, 2022, I took my car to the dealership because my oil light came on. I was told I had no oil in the engine. So they said to get an oil change and that would take care of the problem. Nope. It has not taken care of the problem. My car burns oil. I have taken it to 2 different Hyundai shops. One just kept changing the oil and never submit the paperwork until I got really upset about bringing my car back a month after having the oil change. No help. I have called Hyundai customer service no help at all. In January 2023 I went to start my car and it started jerking and shaking and spitting out oil threw the tailpipe. The car would not move. My garage door was covered with oil. I had it towed to another Hyundai dealership they kept the car for a week and told me that it needed a new spark. New wires because it was covered in oil. I'm out of $3000.00 including all the oil changes and the work that was done. Oh yeah, I was told to bring the car back after 1000 miles. I brought it back in March 2023. They started the oil consumption test. I was told to bring it back on that Thursday the 5th. I took my car back and the dealership would not accept my vehicle. Wouldn't let me leave it for my service guy nothing. I called the next day for my service guy and they said he didn't come in today. I even filed with the BBB Auto Line. I found that information in my 2017 owners handbook supplement did not help closed my case. They didn't even call or asked me any questions. No help. Stuck with a car I have no confidence in. I don't know if the engine is going to blow because the oil gets low or if it's going to sketch on fire because theirs no oil in it.
Other or unspecified, Mar 28, 2023
Antana cover jest came off car on highway and almost hit a car behind me the car sward so it didn't get hit could have broke a windshield or cause the to hit a car in next lane
Steering, Other or unspecified, Engine, Mar 27, 2023
Hello, I would like to file a complaint my name is [XXX] I am having a translator help me to write this. I was taken advantage of by a bad car dealership who sold me a dangerous car that smokes leaked oil does not stop and locks up they said the car was safe they also did not explain the contract to me. They want me to drive unsafe vehicle 1000 miles. They won’t give me a loaner car. They won’t give me my money back or a replace my car I feel unsafe and I don’t want to do business with them ever again. I want my money back. They took advantage of me because I didn’t know any better. Translators notes : regarding purchase of vehicle: He purchased a used car, 2017 Hyundai Sonata/ at McGrath City Hyunda. He does not know English The dealership took advantage of him he doesn’t speak English and is a first time car buyer, they made him sign a contract selling him an unsafe vehicle, without explaining what arbitration is the car is unsafe. . He had immediate problems with the oil and smoke coming out of the car within the first week and went back to have an oil change they charged him money. The following week the same issue occurred with smoking and stalling of the car. He brought the car in for service and they tried to charge him almost $500 for a new gasket. I told them this is not right and I would report them to consumer affairs they said they would repair it 10 days later the same issue occurred and he brought it in again they put oil in the car and he had problems again. When he brought it back they said they need to keep the car to have it serviced and they would not provide him a loaner car. He is renting a car and spending a lot of money and he is making payment on the loan for the car. The dealership is forcing him to drive an unsafe car 1000 miles in order to have an engine replaced not care about his safety. They told him he has to drive the car for 1000 miles in order to have a warranty take effect he is scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Other or unspecified, Fuel/propulsion system, Jan 27, 2023
Car completely lost all power train systems while in motion after repair at dealership for HSG. Car was able to be restarted after shifting into park after complete stop. All instructions in user manual for restarting vehicle while in motion were followed but not successful. The vehicle died again pulling into dealership and the tech began diagnosis.
Power train, Other or unspecified, Jan 23, 2023
Total loss of power while driving occurred on 2 separate occasions driving the Hyundai Sonata. The dashboard lit up with multiple failures with no warning, and car lost all power. Both times were in peak traffic conditions and on one of the two instances, a very dangerous mountain road with very little time to react. Towed on 2 occasions to 2 different dealers with no clear cut fix for the car. These were very scary and dangerous incidents and I am afraid to drive this car to be honest. Hyundai has not done much to contact or reassure me that they were dealing with the situation.
Other or unspecified, Jan 21, 2023
My Hyundai sonata hybrid has always experienced issues with a loss of power as well as warnings illuminating on the dashboard which also would result in a check engine light and occasionally a complete shutdown of the car. When this issue was experienced a simple restart of the car would make it run normal again-even the trouble codes would clear out of the system after the 3rd reset (also completely wiping the code history)I was lucky and the car began to “limp” and throw the check hybrid system warning within 5 minutes of a local dealership. They found that the HSG “hybrid starter generator” was faulty via a voltage test. They explained that the HSG would cause the complete shutdown and poor performance of my vehicle due to incorrect voltage. This issue existed for many years and the dealership was unable to identify the source of the issue. This is extremely dangerous and seems to be a common occurrence. I complained about this issue directly to the dealer’s maintenance managers as well as escalated the issue to Hyundai Corp they also were unable to determine the part was faulty over many years and even told me to just “reset and keep driving”. Please investigate this issue it can be found all over the internet with a simple google search. I have even met a gentleman in the dealership with the same year Hyundai sonata hybrid limited and he also was experiencing the same issue-they were unable to identify or replicate the issue when the car was left with the dealer.
Structure, Other or unspecified, Engine, Dec 26, 2022
Ever since I have had my car there has been a wind sound like some this is dragging under my car! Been to dealership multiple times and they tell me that’s how these cars sound! Now oil is disappearing right after and oil change! They say my oil pan bolts were stripped out! Well the Hyundai dealership is the only people that have done my oil changes! Tried to charge me for that! I get an engine diagnosis check done and they tell me nothing is wrong with my car! Before I could make it home engine light was on! Took it back now they saying engine manifold! Want to charge me for that! Now car won’t go over 20 mph! White car paint has chipped from the front roof and hood of car! Driving I see multiple white vehicles with paint chipped in the same areas of the vehicle! Call corporate they know about the the issue. They want to spot paint the car! If you spot paint it doesn’t fix the growing areas of peel up! There is no reason a 2017 and newer models should have huge metal spots for paint peeling already! Only on white Hyundai Sonatas mainly! I have called corporate about every issue with my car and they seem to not care!
Other or unspecified, Nov 3, 2022
Trunk latch recall - was told the Hyundai dealership couldnt get me in for over a month to fix it
Other or unspecified, Oct 12, 2022
2017 Hyudai Sonata. Paint peeling off roof right above front window - paint is listed as W8 - white color. It has about 44k miles. Numerous complaints about the paint on the internet and hyundai forums.