2017 Hyundai Sonata
Problems, recalls and owner-reported issues
Engine is the leading concern among 764 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Sonata model years with reports.
Of the 2017 reports, 28 involved a crash and 11 involved a fire. 12 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Exterior lighting, turn signalSep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Campaign 21V749000 on NHTSA.gov
Latches/locks/linkages, trunk lid, latchAug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Campaign 21V619000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleDec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Campaign 16V956000 on NHTSA.gov
Representative owner complaints
764 reports, newest first.
Engine, Sep 26, 2018
ENGINE USES FULL SYNTHETIC OIL AT A RAPID RATE. ONE QUART OF FULL SYNTHETIC HAD TO BE ADDED AFTER DRIVING ONLY 3600 MILES FROM PREVIOUS OIL CHANGE, AND AGAIN AT 4700, AND EVEN THEN THE DIPSTICK WAS STILL 1/2 QUART BELOW FULL WHEN OIL WAS CHANGED AT 4800 MILES FROM PREVIOUS OIL CHANGE. HYUNDAI SERVICE TECHNICIAN COULD FIND NO OIL LEAKS.
Steering, Sep 25, 2018
CAR STARTED THIS AT APPROXIMATELY 10,000 MILES. IT "WANDERS" ON THE ROAD, AT HIGHWAY SPEEDS. THE STEERING WHEEL FEELS LIKE IT "STICKS" AT SPEED IN THE CENTER POSITION AND IT TAKES CONSIDERABLE FORCE TO TURN THE WHEEL FROM CENTER. THIS CAUSES OVERCORRECTION IN THE STEERING AND YOU TEND TO GO BACK AND FORTH. SINGLE-HANDED CRUISING IS DEFINITELY OUT OF THE EQUATION, AS IT REQUIRES A TWO-HANDED TIGHT GRIP FOR EVEN TINY ADJUSTMENTS. MY WIFE HATES IT AND IT IS UPSETTING TO HAPPEN IN A NEW CAR. DID NOT DO THIS WHEN NEW AND DOES IT IN ALL MODES (NORMAL, ECO, SPORT).
Air bags, Jul 28, 2018, crash
I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.
Steering, Jul 26, 2018
AFTER DRIVING MY NEWLY PURCHASED 2017 HYUNDAI SONATA, FOR ANY LENGTH OF TIME OR MILEAGE, THE POWER STEERING WILL MAKE A CLUNK SOUND AND THEN WILL STOP WORKING WHEN SLOWING DOWN AND REACHING A SPEED OF AROUND 10MPH AND THEN WHEN I REGAIN SPEED I AM STILL STRUGGLING TO TURN THE WHEEL BECAUSE I'VE LOST THE POWER STEERING. I DID DISCOVER THAT ONCE THE IGNITION IS TURNED OFF AND RESTARTED THAT THE POWER STEERING WORKS AGAIN. HOWEVER, WHEN DRIVING ON A FREEWAY OR ROAD, PULLING OVER TO RESTART THE VEHICLE IS NOT ALWAYS AN OPTION AND WITH THE STEERING WHEEL SO HARD TO CONTROL, THE POTENTIAL FOR ACCIDENT AVOIDANCE IS LOWERED. AND WINTER WEATHER CONDITIONS WILL MAKE DRIVING WITH THIS MANUAL STEERING SITUATION THAT MUCH MORE DANGEROUS. IT SEEMS THE HYUNDAI ELANTRA IS HAVING THE SAME ISSUE AND A RECALL HAS ALREADY BEEN ISSUED.
Other or unspecified, Jul 13, 2018
I WAS DRIVING ON THE INTERSTATE WHEN I HEARD A LONG NOISE THAT SOUNDED LIKE A GUNSHOT. I THEN HEARD A NOISE COMING FROM THE AREA OF THE SUNROOF LIKE BROKEN GLASS. I HAD THE COVER CLOSED. HAD I NOT HAD IT CLOSED, GLASS WOULD HAVE BEEN FALLING IN ALL AROUND US. I PULLED OVER TO LOOK AT IT AND IT LOOKED A BOMB HAD EXPLODED. SOME PIECES WERE STILL ATTACHED BUT SHATTERED AND OTHERS WERE EVERYWHERE.
Vehicle speed control, Jun 1, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Engine, May 31, 2018
CPSC: HYUNDAI OF ORANGE PARK, FLORIDA DID A GOODWILL REPLACEMENT OF ORIGINAL ENGINE ON MY 2007 SONATA, THE REPLACEMENT THETA ENGINE WAS INSTALLED ON INVOICE 80311 FINISHED ON 7/13/ 11 AND WAS DIRECTED BY GM DANNY HINES AND APPROVED BY HYUNDAI MA. *DT *JS
Engine, Apr 13, 2018
ENGINE TURNED OFF WHEN STOPPED AT A STOP LIGHT. ALL THE LIGHTS TURNED ON AND I HAD TO PUT THE CAR IN PARK AND TURN THE CAR BACK ON. THE ENGINE ALSO STRUGGLES TO START WHEN IT IS PARKED IN COLD AIR. IT ALSO STRUGGLES TO START ANYTIME ITS PARKED IN A PARKING GARAGE.
Engine, Apr 9, 2018
I STOPPED AT A STOPLIGHT AND WAS SITTING THERE FOR A FEW MINUTES. AS THE LIGHT TURNED GREEN, I HIT THE GAS TO GO AND IT WOULDN'T. UPON LOOKING DOWN AT THE DASH, THE ENGINE LIGHT (AND ANOTHER RED ONE) WAS ON, THE ENGINE HAD STALLED! I HIT MY PUSH TO START BUTTON AND EVERYTHING CAME BACK ON.
Steering, Apr 1, 2018
CAR STARTED THIS AT APPROXIMATELY 10,000 MILES. IT "WANDERS" ON THE ROAD, AT HIGHWAY SPEEDS. THE STEERING WHEEL FEELS LIKE IT "STICKS" AT SPEED IN THE CENTER POSITION AND IT TAKES CONSIDERABLE FORCE TO TURN THE WHEEL FROM CENTER. THIS CAUSES OVERCORRECTION IN THE STEERING AND YOU TEND TO GO BACK AND FORTH. SINGLE-HANDED CRUISING IS DEFINITELY OUT OF THE EQUATION, AS IT REQUIRES A TWO-HANDED TIGHT GRIP FOR EVEN TINY ADJUSTMENTS. MY WIFE HATES IT AND IT IS UPSETTING TO HAPPEN IN A NEW CAR. DID NOT DO THIS WHEN NEW AND DOES IT IN ALL MODES (NORMAL, ECO, SPORT).
Exterior lighting, Mar 2, 2018
THERE IS A BLACK SHADOW AT THE END OF THE REGULAR LIGHT BEAM ON DRIVERSIDE IN MOTION WHEN REGUALR DRIVING , IT GOES UP AND DOWN AND LEFT AND RIGHT AND ITS VERY VERY DISTRACTING. HYUNDAI REPLACED THE HEADLIGHT BUT ITS BETTER BUT STILL THERE. READING ONLINE OTHER OWNERS HAVE THE SAME PROBLEM.
Power train, Other or unspecified, Engine, Feb 22, 2018
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
Electrical system, Jan 28, 2018
AUTONOMOUS EMERGENCY BRAKING SYSTEM (AEB) DOES NOT WORK ON STREETS OR HIGHWAY. I HAVE 10 DASH CAM VIDEO'S THAT SHOW NO ALARMS WHEN COMING UP ON STOPPED OBSTRUCTIONS. CAR HAS BEEN IN SHOP 3 TIMES AND DEALER REPORTS THAT THERE IS NOTHING WRONG WITH THE CRUISE CONTROL AND REFUSES TO DEMONSTRATE THAT IT IS WORKING NORMALLY. I WILL BE HAPPY TO UPLOAD THE VIDEO'S HOWEVER THE FILE TYPE IS NOT ONE OF YOUR TYPES BELOW.
Power train, Electrical system, Engine, Jan 18, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PARKING THE VEHICLE AND SHIFTING INTO REVERSE, THE REAR CAMERA FAILED TO DISPLAY AN IMAGE ON THE MONITOR. ALSO, THE LIGHTS AROUND THE MONITOR AND THE GEAR SHIFTER FAILED TO ILLUMINATE. THE CONTACT STATED THAT HE WAS ABLE TO SHIFT THE VEHICLE INTO PARK. UPON ATTEMPTING TO SHIFT BACK INTO REVERSE, THE GEAR SHIFTER FAILED TO MOVE. THE VEHICLE WAS THEN TURNED OFF AND RESTARTED AND OPERATED CORRECTLY AFTER A FEW MINUTES. THE CONTACT ALSO MENTIONED THAT A RATTLING NOISE WAS HEARD IN THE FRONT OF THE VEHICLE FOR 15 MINUTES AFTER STARTING THE VEHICLE AND DRIVING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
Electrical system, Jan 8, 2018
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS TURNED OFF AND PARKED INSIDE THE GARAGE, THE BLUE LINK SYSTEM TURNED THE VEHICLE ON WITHOUT WARNING. THE VEHICLE WAS TURNED OFF. THE DEALER (MURDOCK HYUNDAI MURRAY, (801) 262-6401) WAS CALLED, BUT MADE NO MENTION OF SENDING A TECHNICIAN FROM THE MANUFACTURER OR IF A PROVIDER OF THE BLUE LINK SYSTEM WOULD INVESTIGATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE DIAGNOSTIC TESTING. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Exterior lighting, Dec 26, 2017
ON THE 2017 HYUNDAI SONATA LIMITED (NOT THE BASE OR SPORT MODELS), THE ENCLOSURE SURROUNDING THE LIGHT UNIT HAS A PIECE AT THE TOP THAT CASTS A SHADOW ON THE STREET THAT IS DISTRACTING TO THE DRIVER AND IMPAIRS VISIBILITY. THE SHADOW APPEARS TO LOOK LIKE A TAB AND CASTS A SHADOW ON THE LEFT HAND LANE LINE THAT MAKES VISIBILITY HARD AND IS A SAFETY CONCERN. WE HAVE BEEN INFORMED BY THE DEALERSHIP THAT WE TOOK IT TO THAT ORDERED A REPLACEMENT HEADLIGHT UNIT THAT IT APPEARS TO BE AN ISSUE WITH THE DESIGN THAT ONLY APPEARS TO IMPACT TO THE LIMITED MODELS OF THE SONATA. UPON FURTHER RESEARCH, THERE ARE A NUMBER OF OTHER COMPLAINTS THAT ARE REFERENCED IN THE WEBSITE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68982_DS813530 REGARDING ISSUES WITH BOTH THE 2017 AND 2018 MODELS. WE ASK THAT THIS ITEM IS INVESTIGATED FOR RE-MANUFACTURE AND A RECALL ISSUED TO PROTECT ALL FROM THIS SAFETY ISSUE. I HAVE ATTACHED A FEW PICTURES TO DEMONSTRATE THE DISTRACTION CAUSED BY THE TAB ON A FREEWAY AND IN A RESIDENTIAL STREET AS WELL AS A CLOSE UP OF THE HEADLIGHT WHICH YOU CAN SEE IS CASTING THIS SHADOW. I HAVE ALSO SHOWN A PICTURE THAT IS CAST ON THE FRONT OF A HOUSE THAT WHILE PROJECTED UP (AS WE WERE ON THE UPSLOPE OF A DRIVEWAY), VISIBLY SHOWS THE TAB THAT GETS DISPERSED WHILE ON THE ROADS.
Tires, Dec 11, 2017
UPON HITTING A POTHOLE THE TIRE A KUMHO 215/55/R17 SOLUS TA31 SIDEWALL GAVE OUT ON THE PASSENGER FRONT SIDE. THE NEXT DAY WHILE DRIVING I RAN OVER A SMALL OBJECT THE TIRE'S SIDEWALL FAILED AGAIN THIS TIME ON THE DRIVER'S FRONT SIDE. I HAD TWO BLOWOUTS IN 2 DAYS FROM ROUTINE DRIVING ON THIS TIRE. THE TIRE PRESSURE WAS @37 EACH TIME. I WAS TRAVELING ROUGHLY 45-50 MILES PER HOUR. IN BOTH INSTANCES THE SIDEWALL SPLIT.
Vehicle speed control, Dec 4, 2017, crash
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE STATIONARY ON "AUTO-HOLD", THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AT 40 MPH AND CRASHED INTO A FENCE. AFTER THE CONTACT RELEASED HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE KEPT ACCELERATING. IN ADDITION, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD IN AN ATTEMPT TO STOP THE VEHICLE AND THE VEHICLE SLOWLY CAME TO A STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO SKYLAND COLLISION IN STANTON ISLAND, NEW YORK. ISLAND HYUNDAI IN STANTON ISLAND, NEW YORK WAS CONTACTED ABOUT THE CRASH AND DETERMINED THAT THERE WAS A RECALL ON THE INHIVORATOR SWITCH OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 10776147. THE FAILURE MILEAGE WAS 900.
Vehicle speed control, Service brakes, Nov 15, 2017, crash
ON 10-15-17 I HAD AN INCIDENT OF AN UNINTENDED ACCELERATION AS I WAS TURNING INTO MY DRIVEWAY. THE CAR MADE A LOUD VROOM NOISE AND I TRIED TO BRAKE AND THE BRAKES FAILED ME AND I PUT THE CAR INTO PARK AND IT STILL MOVED WHERE IT HIT MY GARAGE DOOR. I HAVE TIRE MARKS ALL OVER MY DRIVEWAY FROM THIS INCIDENT. I WAS DRIVING A HYUNDAI SONATA SPORT AND THE DEALERSHIP OR CORPORATE DOES NOT WANT TO TAKE BACK THE CAR OR DO ANYTHING FOR ME BECAUSE THEY CLAIM NOTHING IS WRONG WITH THE VEHICLE BUT I KNOW THAT IS NOT TRUE.
Vehicle speed control, Service brakes, Nov 14, 2017, crash
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE GARAGE. THERE WERE NO INJURIES. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOWED TO GOSCH HYUNDAI (100 CARRIAGE CIR, HEMET, CA 92545), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Other or unspecified, Nov 5, 2017
I BROUGHT THIS IN OCT 6, 2017 AT WIN HYUNDAI IN CARSON. A COUPLE WEEK LATER, I AM HAVING TIRE PRESSURE PROBLEMS. THE TIRES IS SLIDING ON THE FREEWAY AND THE STREET. THE TIRE PRESSURE KEEPS GOING UP AND DOWN EVERYDAY. I BROUGHT THIS CAR TO THE DEALERSHIP TWICE, AND THEY SAID THAT NOTHING IS WRONG BUT SOMETHING IS WRONG WITH THE TIRES. LAST NIGHT, WHEN I PULL INTO A DRIVEWAY THE WHEEL WAS STRUCK UNTIL IT STOP. THIS CAR IS 2017 HYUNDAI SONATA SE. I NOTICED A DIFFERENCE WHEN YOU CHANGE TIRES BECAUSE THE TIRES ISN'T SLIDING ON THE FREEWAY AND THE STREET.
Steering, Other or unspecified, Sep 25, 2017
PURCHASED OUR 2017 SONATA SPORT IN DECEMBER OF 2016. IN JULY I HAD MY FIRST POWER STEERING ISSUE. WHILE DRIVING FOR NO APPARENT REASON I LOSE POWER STEERING AND CAN BARELY TURN THE WHEEL. I HAVE TO PULL OVER WITH GREAT STRUGGLE AND TURN THE CAR OFF THEN RESTART IT TO BE ABLE TO GET POWER STEERING BACK. THE LIGHT FOR POWER STEERING ILLUMINATES ON THE DISPLAY PANEL AND THEN DISAPPEARS AFTER I RE-START IT. ALONG WITH THE TRACTION CONTROL AT TIMES, BUT OFTEN JUST THE POWER STEERING FAILS. HAPPENS USUALLY AT SPEEDS AROUND 20-30 MILES PER HOUR. ONCE GOING 40. SERVICE DEPARTMENT AT DEALERSHIP STATED THEY CAN'T DUPLICATE THE ISSUE AND GAVE THE CAR BACK TO ME. CONTINUES TO BE AN ISSUE. ALSO HAD TO HAVE THE DISPLAY PANEL REPLACED BECAUSE ONLY ONE HALF WOULD ILLUMINATE. THE DISPLAY PANEL FAILED AFTER ONLY HAVING THE CAR 1 MONTH. TOOK OVER 3 MONTHS FOR THE PART TO COME IN SO THEY COULD FIX IT.
Electrical system, Other or unspecified, Engine, Sep 21, 2017, crash
ON SATURDAY 9/16/17 I WAS AT A STOP LIGHT SITTING STILL WHEN MY CAR STALLED AND WENT DEAD. I LOOKED AT THE DASHBOARD AND SAW THE ENGINE LIGHT WAS ON. THE BRAKE WAS FROZEN AND BEFORE I COULD RESTART THE CAR IT ROLLED INTO THE VEHICLE IN FRONT OF ME. THERE NO DAMAGE TO HER JEEP. HOWEVER MY CAR HIT THE SPARE TIRE AND RACK ON THE BACK OF HER TRUNK, CAUSING DAMAGE TO THE HOOD OF MY CAR, THE GRILL AND LOWER BUMPER. WE DID NOT EXCHANGE INFORMATION, AS SHE DID NOT HAVE DAMAGE TO HER CAR, SO SHE LEFT THE SCENE. I DROVE THE CAR HOME (2 MILES FROM MY HOUSE) AND CALLED THE DEALERSHIP. THEY TOLD ME TO BRING THE CAR IN. I BROUGHT IT IN THE SAME DAY. RAYMOND, THE SERVICE AGENT CAME OUTSIDE TO SURVEY THE DAMAGE AND I TOLD HIM WHAT HAPPENED. HE WENT TO TALK TO THE SERVICE MANAGER AND LATER CAME OUT AND SAID THEY WILL TAKE THE CAR AND PUT IT ON THE MACHINE TO GET A DIAGNOSTIC READING TO SEE WHY THE CAR STALLED. THEY GAVE ME A LOANER CAR AND I LEFT. ON MONDAY, 9/19/17, I RETURNED TO THE DEALERSHIP AFTER I GOT OFF WORK AND WAS TOLD BY RAYMOND THAT THEY COULD NOT FIND ANYTHING WRONG THUS FAR. HE SAID HE WANTED TO KEEP THE CAR ANOTHER DAY OR TWO TO TAKE IT FOR A DRIVE AND TRY TO SEE IF IT WOULD STALL AGAIN. I AGREED AND ASKED RAYMOND TO ALSO CHECK THE FUEL INJECTORS, FUEL PUMP, FUEL REGULATOR, AS MY FRIEND WHO IS A CAR MECHANIC SUGGESTED TO ME THAT THIS CAN CAUSE A CAR TO STALL ALSO. HE SAID OKAY. ON TODAY, WEDNESDAY 9/21/17, RAYMOND CALLED ME AND SAID THEY TOOK THE CAR OUT FOR A DRIVE AND IT DID NOT STALL, NOR COULD THEY GET A READING THAT ANYTHING WAS WRONG WHEN THEY PUT IT ON THE MACHINE. HE SAID HE COULD NOT UNDERSTAND WHY THE CAR WOULD STALL. I ASKED FOR A DIAGNOSTIC REPORT AND HE SAID HE COULD ONLY GIVE ME A COPY OF THE SERVICE TICKET. I AM AFRAID THAT THIS CAR COULD STALL AGAIN AND WHAT IF IT HAPPENS WHILE DRIVING -- IT COULD BE MUCH WORST DAMAGE AND BODILY HARM. PLEASE HELP!
Power train, Sep 16, 2017
DRIVING TO WORK VEHICLE LOST POWER IN PARKING GARAGE, DURING BUSIEST TIME AND LOT OF TRAFFIC IN GARAGE. CAR FELT LIKE IT WAS COASTING, PRESSING THE GAS PEDAL AND NOTHING, THEN FLOORED THE PEDAL AND IT REVVED UP ENOUGH TO GET ME UP THE RAMP INTO A PARKING SPOT. ENGINE WARNING LIGHT CAME ON. THANKFULLY THIS DIDN'T HAPPEN ON THE FREEWAY. TOWED TO DEALERSHIP, THEY DON'T KNOW WHAT IS WRONG, THE CAR IS STILL IN THE SHOP.
Steering, Sep 15, 2017
SECOND COMPLAINT, THIS PROBLEM, THIS VEHICLE. WHEN ENTERING BUSY ROADWAY FROM SHOPPING CENTER (9/13/2017), AT SPEED OF CA. 10 MPH, POWER STEERING CEASED WORKING. WAS ABLE TO WRESTLE VEHICLE TO ROADWAY SHOULDER. VEHICLE TAKEN TO DEALER (DELRAY HYUNDAI, DELRAY BEACH, FLORIDA) AS WAS DONE FOLLOWING FIRST COMPLAINT. DEALER UNABLE TO ACCEPT VEHICLE UNTIL AT LEAST NEXT WEEK DESPITE DRIVER SAFETY CONCERN PROTESTS.